Complaints jobs in Rotherham - Page 2Create job alerts

You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout

Manage and investigate customer complaints from initial receipt through to final resolution. Acknowledge complaints within required timeframes and maintain clear, professional communication with customers throughout the process. Ensure complaints are handled in accordance with FCA rules, DISP requir

The role involves analyzing customer cases, resolving service issues, and preventing formal complaints.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads and continuously improves the end‑to‑end experience for all Erasmus+ customers. The role ensures fair, transparent, high‑quality service across customer support, appeals, and

This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements. A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function.

Independent Health Complaints Advocate. This is an exciting opportunity to become part of our Independent Health Complaints advocacy service. The successful candidate will provide Independent Health Complaints Advocacy to people in the North Yorkshire, Hull and East Riding area wishing to make a com

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

A recruitment agency in the UK is seeking a Complaints, Members Enquiries & Information Governance Officer. You will be responsible for managing complaints and information requests, particularly regarding Children’s Services, ensuring timely responses and legislative compliance. The ideal candidat

You will collaborate with legal professionals and the Legal Ombudsman, managing complex complaints and contributing to team process improvements. In this role, you will be responsible for providing expert advice and resolving service complaints, ensuring compliance with regulatory obligations.

Responsibilities include conducting new premises and food hygiene inspections, as well as managing food and health & safety complaints.

A local government body in England seeks a dedicated individual for a role involving high-level administrative support focused on managing Freedom of Information requests and related inquiries.The position offers flexibility with hybrid working arrangements and generous annual leave benefits.Applica

A housing organization is seeking a Resolutions Officer to deliver excellent customer service by investigating and resolving complaints.

This role involves managing the Complaints Management Framework, ensuring timely and accurate regulatory returns across various jurisdictions.

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec

This role requires strong analytical skills, effective communication, and experience in handling complaints.

This role involves investigating food-related complaints and handling Health & Safety issues, with potential food hygiene inspections required.

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

A leading third-party managing agent is seeking an entry-level administrative professional to join the Complaints Operations team. This role involves managing complaints, drafting professional correspondence, and supporting compliance with regulatory deadlines.

A community advocacy organization in North Yorkshire is seeking an Independent Health Complaints Advocate to assist clients in navigating healthcare complaints.

This position offers the chance to manage complaints and ensure clarity throughout the complaint lifecycle.

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Partnering with key stakeholders to improve customer journeys and reduce complaints. Proven experience in regulatory complaints handling within a regulated industry. Experience managing complex, high‑risk complaints and escalations.

Oyster Partnership is seeking a qualified Environmental Health Officer to support a Dorset-based council.The role includes undertaking food complaint work and health & safety investigations, with the potential for food hygiene inspections.Candidates should have at least 2 years of experience, be EHR

Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

A growing financial services company in the UK is seeking an Aftersales Agent to manage customer complaints effectively. You will be responsible for the entire complaints process, ensuring positive outcomes.

Lookers plc is seeking a Customer Support Manager in the United Kingdom, focused on regulatory complaints. Candidates should have strong experience in regulatory complaints handling, with knowledge of FCA and similar frameworks.

A leading fintech company in Greater London is seeking a Senior Manager to oversee compliance complaints, investigate escalated issues, and engage with regulatory bodies.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

Croydon Council is looking for a Complaints Resolution Officer to manage and investigate complex complaints.

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

Customer service experience, including complaints handling and continuous improvement. We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous im

Complaints & Continuous Improvement Lead. We’re looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you’ll lead continuous improvement initiatives, streamline process

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic direction of our complaints de

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

This is an entry‑level administrative role within the Complaints Operations team of a leading third‑party managing agent in the Lloyd’s of London market. The team is responsible for ensuring complaints are handled accurately and within strict regulatory timeframes, helping protect customers an

To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member's Enquiries to the Directorate of Children's S

Experience in complaints handling, FOI, GDPR, or casework (ideally within local authority or Children’s Services). Job Title: Complaints, Members Enquiries & Information Governance Officer. Reporting to: Team Leader – Complaints & Information Governance.

This role leads teams, oversees appeals and complaints, monitors service quality, and collaborates with stakeholders. A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance.

For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA.This is a key leadership role within the home, suppo

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Senior Care Assistant (Relief) based at Waterside House, Wolverhampton .For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to j

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For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA.This is a key leadership role within the home, suppo

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