Customer service manager jobs in United Kingdom - Page 5

Join the BKS Catering & Events Team! Are you passionate about food, events, and delivering outstanding service? BKS Catering & Events is expanding, and we’re looking for talented, hardworking individuals to join our dynamic team. If you thrive in a fast-paced environment and want to be part of a company that values creativity, teamwork, and excellence, we want to hear from you! We Are Hiring: Catering Managers – Lead and manage catering operations, ensuring exceptional service and seamless execution at every event. Catering Assistants – Support the catering team in preparing and delivering top-quality food and service. Chefs – Create innovative, delicious menus and maintain high culinary standards. Bar Staff – Provide excellent customer service and expert drink preparation at events and festivals. Cleaners – Maintain cleanliness and hygiene standards at events and venues. Festival Toilet Attendants – Ensure festival facilities are clean and well-maintained throughout the event. Food Van Managers – Oversee the operation of our mobile catering trucks, managing staff and ensuring smooth service. Food Van Assistants – Assist with food preparation and customer service in our mobile catering trucks. Bar Managers – Lead and manage bar operations, ensuring fast, efficient service and top-quality drinks. Why Join Us? Work on a variety of exciting events, from private functions to large festivals. Be part of a supportive and creative team. Competitive pay and opportunities for career growth. Flexible work schedules to fit your lifestyle. .

We’re looking for a charismatic and talented Senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings

We are seeking a motivated and dynamic Sales Representative to join our team. The ideal candidate will possess a strong drive to succeed and a passion for delivering exceptional customer service. This role involves engaging with clients, understanding their needs, and providing tailored solutions to enhance their experience. If you have excellent communication skills and a knack for negotiation, we want to hear from you! Responsibilities Develop and maintain relationships with new and existing clients. Identify customer needs and provide appropriate solutions. Conduct presentations and product demonstrations to potential clients. Negotiate terms of sales and close deals effectively. Collaborate with the marketing team to align sales strategies with promotional activities. Maintain accurate records of sales activities and customer interactions in the CRM system. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Manage time effectively to meet sales targets and deadlines. Requirements Proven experience in a sales or customer service role is preferred. Strong communication skills in English, both verbal and written. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Ability to drive results through effective negotiation techniques. Proficient in IT, including familiarity with CRM software and Microsoft Office Suite. Strong time management skills to prioritise tasks efficiently. A proactive approach to problem-solving and a willingness to learn. Join us as we strive for excellence in sales, providing our clients with unparalleled service while advancing your career in a supportive environment.

Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.

We are looking for a talented AGM to manage all aspects of the restaurant front of house alongside the GM. You will be responsible for directing and leading the restaurant team efficiently and creating an inspiring atmosphere in which to work. SPRING is an iconic, independent London restaurant with sustainability, quality of produce and elegant cooking and service at its core. The light filled restaurant in Somerset house is impressive and refined; an atrium private room holds functions for up to 36. The menu changes with the seasons focusing on produce supplied by the two organic, biodynamic farms we work with. Our early evening ‘scratch’ menu offers a delicious meal, using ingredients often overlooked, for a fair price. Cocktails utilise homemade liqueurs, and wines are from small producers, natural, organic and biodynamic. We are looking for an AGM who can bring their interests and creativity into the workplace to deliver exceptional customer service. Very positive work environment and hours, with excellent benefits and development including: - Flexible weekly rota (with Sundays and Mondays off most weeks) - Delicious staff meals on duty - Uniform provided - Paid training and opportunities for development (including supplier visits) - 28 days of holiday (full-time role) - £100 Birthday gift voucher - Fully equipped staff changing facilities with showers - Individual lockers - Staff discount scheme for the restaurant and Somerset House - Perkbox Benefits: Access exclusive discounts, wellness resources, and lifestyle perks - Employee Assistance Programme and Medicash Healthcare Plan after passing probation - £500 "Refer a Friend" bonus Please submit your cv - we look forward to hearing from you.

As an IT Support Technician, you will be the first point of contact for our customers seeking technical assistance. You will provide support, troubleshoot issues, and ensure our clients’ systems and networks run smoothly. Your role is critical in maintaining our reputation for reliability and excellent customer service. Key Responsibilities Provide first-level support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Diagnose and resolve technical hardware and software issues. Perform hardware and software installations, configurations, and updates. Manage user accounts, permissions, and access rights. Monitor and maintain computer systems and networks. Log and track all support requests, issues, and resolutions using our ticketing system. Assist in the creation and maintenance of documentation for IT procedures, policies, and manuals. Conduct remote troubleshooting and provide clear, step-by-step technical instructions. Work closely with other IT team members and departments to ensure seamless support and communication. Maintain a high level of customer service, professionalism, and confidentiality. Qualifications Proven experience as an IT Support Technician or similar role. Excellent understanding of computer systems, mobile devices, and other tech products. Experience with various operating systems, including Windows, macOS, and Linux. Familiarity with remote desktop applications and help desk software. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Outstanding organizational and multitasking abilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

We’re looking for a versatile and experienced Supervisor, who has excellent customer service, and great experience in the role of barista, waiter and understands the basics of business management to join our North London coffee shops. Sable D’Or patisserie is an historical icon for french viennoiserie and baked goods. The role

KEY DUTIES AND RESPONSIBILITIES: · Tracking and generating leads to increase the number of customers. · Answering customer queries and preparing sales documentation. · Dealing with online booking and keeping records of all service inquiries. · Dealing with invoices, chasing up overdue payments and monitoring ongoing orders. · Managing and investigating customer complaints. Conducting customer satisfaction surveys and improving service standard. · Analysing customers' demand and reporting to the Service manager. · Improving customer service experience and developing service standard policy. · Creating daily/weekly sales targets. Producing reports on sales progress. Maintaining all customer records. · Drafting letters/memos on behalf of the Service Manager.

Key Responsibilities: Assist the sales team in generating leads and identifying potential customers. Make outbound calls and follow up on inquiries to promote products/services. Support the preparation of sales presentations, proposals, and contracts. Maintain and update customer databases and CRM systems. Attend meetings, trade shows, and networking events as needed. Learn and apply sales techniques to meet individual and team targets. Provide excellent customer service and handle basic client inquiries. Work closely with other departments to ensure a smooth sales process. Complete apprenticeship training and coursework alongside work duties. Skills & Qualifications: A strong interest in sales and business development. Excellent communication and interpersonal skills. Self-motivated with a proactive approach to learning. Good organizational skills and attention to detail. Ability to work independently and as part of a team. Basic IT skills (Microsoft Office, CRM software experience is a plus). What We Offer: Hands-on experience in a professional sales environment. A recognized qualification upon successful completion. Career progression opportunities within the company. Competitive apprenticeship salary and benefits.

Due to expansion and securing new contracts, we are looking for an Air Conditioning Engineer to join the team. Our clients range from residential, office buildings, retail, schools & hospitals. We are looking for a candidate who has experience working across a variety of different sectors with solid air conditioning experience. We also work with and are approved installers for top manufacturers like Toshiba, Mitsubishi Electric and Daikin. Our clients are based predominantly in London, and we also cover the Southeast area. Key Responsibilities: · Carrying out PPM, fault diagnosis & system repairs · Installation work for domestic and commercial sites · Ensuring all appropriate technical & compliance paperwork is completed as appropriate and in a timely manner. Characteristics/Skills: · Strong fault finding & first-time fix skills · Effective written and verbal communication skills (with clients and onsite management teams) · The ability and desire to provide a high level of customer service and to be a team player · Commitment and flexibility in their chosen profession. Experience: You must have extensive experience working on air conditioning such as Splits (Single, Twin & Multi’s), along with VRV/VRF units (Daikin, Toshiba, Mitsubishi, Panasonic, etc). You must be able to write informative reports to provide the necessary detail for quotes to be completed by the team. The applicant should be happy to carry out routine maintenance tasks while having the fault- finding skills to react to breakdown calls. To have a good working knowledge of safe working practices in relation to 3-phase and single- phase electrics and applications and adhere to these. Requirements: Refrigeration and chiller experience is desirable. F-GAF Certificate Job Type: Full-time Benefits: Company car Company events Schedule: 8-hour shift Day shift Monday to Friday Overtime Ability to commute/relocate: London SE4 1UY: reliably commute or plan to relocate before starting work (preferred). Job Type: Full-time Pay: £24,000.00-£40,000.00 per year Benefits: Company car Company events Schedule: 8 hour shift Day shift Monday to Friday Overtime Ability to commute/relocate: London SE4 1UY: reliably commute or plan to relocate before starting work (preferred) Work Location: In person

We are seeking a motivated and friendly Retail Assistant to join our team. The ideal candidate will play a vital role in providing excellent customer service, managing transactions, restocking merchandise, and assisting with deliveries. This position requires a commitment to maintaining a welcoming shopping environment and ensuring customer satisfaction. Key Responsibilities: • Customer Service: Greet and assist customers with their inquiries, providing information on products and services. Handle customer complaints and resolve them in a professional manner. • Cashier Duties: Operate the cash register, processing customer transactions accurately and efficiently. Handle cash and card payments, and reconcile the cash drawer at the end of the shift. • Stock Filler Duties: Monitor inventory levels and restock shelves as needed, ensuring products are displayed neatly and in accordance with store policies. Assist in organizing the store layout to enhance the shopping experience. • Taking Deliveries: Receive and check deliveries against packing lists, ensuring all items are accounted for and in good condition. Assist in storing products in the appropriate areas of the store. • Cleaning and Maintenance: Maintain a clean and organized store environment, including aisles, checkout areas, and stock rooms. Follow health and safety regulations and company policies. Qualifications: • Previous experience in retail or customer service is preferred, but not necessary. • Strong communication skills and a friendly demeanor. • Ability to work in a fast-paced environment and handle multiple tasks. • Basic math skills and experience with cash handling. • Flexibility to work varied shifts, including evenings and weekends. Physical Requirements: • Ability to stand for long periods and lift up to [specific weight, e.g., 30 lbs] as needed. What We Offer: • Competitive pay and opportunities for career advancement. • A supportive team environment. • Employee discounts on store purchases.

**Please note: This is a temporary work placement in New York, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below.** Job Title: Hospitality Intern (Paid Internship) Location: Brooklyn, NY Program Duration: 12/18 months Position Overview: Embark on a cultural exchange experience as a Hospitality Intern in Brooklyn, NY with The Wanderlust Network. This is a J-1 Visa internship designed for students seeking hands-on experience in the hospitality industry. As a Hospitality Intern/Trainee, you will be responsible for supporting front desk operations, assisting with guest services and concierge duties, and contributing to daily hotel operations. You will also be involved in event coordination and reservation management. This opportunity is ideal for those studying hospitality, tourism, or business management and seeking to enhance their customer service skills in a dynamic, international environment. Key Responsibilities: - Assist with front desk operations, guest services, and concierge functions - Support event planning and coordination for special functions - Help with guest communication, reservations, and feedback management - Gain hands-on experience in customer service, operations, and team collaboration Requirements: - 5+ years of related work experience or - Currently enrolled in at a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date. - Strong communication skills, fluent in English - Must be adaptable, resourceful, and safety-conscious Additional Information: Housing: Available via Host Company Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.

About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.

Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square We are looking for a Full time employee. Barista experience Must needed. The Barista is responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: 1. Must know the customers service. 2. Ability to work under pressure. and manage the busy in peak time. 3. Hard working. 4. Barista experience.

We are looking for a reliable, with basic IT skills and good customer service to organize viewing and manage bookings for our church halls. Flexible hours

As a Front of House/Kitchen Assistant at our restaurant/ takeaway, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. There are the shift below that’s needed but can change Shift starts from 4pm - 11pm weekday Thursday - Saturday Sunday 12 pm- 9pm Payment is paid per month Salary: From £13.00 per hour

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

Kitchen W8 is that rare thing, a genuinely relaxed and friendly Michelin star neighbourhood restaurant. We are always on the lookout for great people to join our team. Ideal candidates will have some prior experience but primarily we value a big smile and a willingness to learn, if you always wanted to work in fine dining, it’s your time! The role available is for a Junior Sommelier. The successful Assistant Sommelier candidate should have the following qualities: - A strong interest and knowledge of wines - Wine celler management skills and stock taking - Proven previous experience in a similar level of restaurant service - Well presented with personality, charisma and excellent communication skills - You should have a passion for fine food, wine and delivering outstanding customer service. - Highly motivated to be a part of an existing professional and driven team 28 days holiday per year ( including bank holiday, and 5 closure day over Christmas) Permanent contract Thoughtful staff meal Training Career opportunities Enjoy discount in our sister restaurants and more!

We are seeking a highly motivated and experienced Pizza Shop Manager to lead our team and ensure smooth daily operations. The ideal candidate will have strong leadership skills, a passion for customer service, and experience in the food industry.

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers!

About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.

About Us Jamavar is a celebrated Michelin-starred restaurant located in the heart of Mayfair, known for offering an exceptional dining experience that showcases the richness and diversity of Indian cuisine. We pride ourselves on delivering world-class service to every guest who walks through our doors. The Role We are looking for a highly professional and personable Experienced Receptionist to join our dedicated team. The ideal candidate will play a key role in creating unforgettable first impressions and ensuring the smooth flow of day-to-day operations. Key Responsibilities: - Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated. - Efficiently manage reservations using OpenTable booking system, ensuring a smooth and organised flow of guests. - Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively. - Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service. - Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: - Previous experience as a receptionist in a high-end restaurant. - Proficiency in using OpenTable booking systems is essential. - Excellent verbal and written communication skills, with a strong command of the English language. - A passion for delivering exceptional customer service and creating unforgettable guest experiences. - Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. - Professional appearance and manner, reflecting the upscale nature of our restaurant. What We Offer: - The opportunity to work in a highly respected, Michelin-starred restaurant. - Continuous training and development to enhance your career in the hospitality industry. - Employee discounts that open the door to some of the most prestigious restaurants If you believe you have the skills and experience required to excel in this role, we would love to hear from you!

Summary Key Responsibilities: 1. Customer Service: Greet and welcome customers warmly, ensuring a positive dining experience. Take food and beverage orders accurately, ensuring customers understand the menu, including Turkish dishes and specialities. • Provide recommendations and explain traditional Turkish dishes to customers unfamiliar with the cuisine. 2. Order Handling: Communicate orders clearly to the kitchen staff, ensuring any special dietary requests are relayed. Deliver food and drinks promptly and ensure all orders are correct. 3. Menu Knowledge: Develop a deep understanding of the menu, including Turkish ingredients, preparation methods, and cultural significance. Answer customer questions about Turkish cuisine and beverages such as Turkish tea, coffee, and raki. 4. Dining Experience: Maintain clean and organized tables, including resetting and restocking when necessary. Address any customer concerns or complaints professionally and escalate them to the manager if needed. Handle payments, issue bills, and provide receipts accurately. 5. Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth service. Assist in setting up the dining area and preparing for events or busy periods. Qualifications: Prior experience as a waiter/waitress is preferred but not mandatory. Proficiency in Turkish (speaking, reading, and writing) is strongly preferred Basic understanding of Turkish culture and cuisine is an advantage. Skills Required: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Strong attention to detail to ensure accurate order-taking and delivery. Team player with a positive attitude and willingness to assist in other areas when needed. Working Conditions: Flexible working hours, including evenings, weekends, and holidays. Standing and walking for extended periods. Interaction with diverse customers, including Turkish-speaking patrons.

Join Our Team as a Nail Therapist at Brazilian Soul Beauty! About Us: Brazilian Soul Beauty, located in Clapham since 2012, is a clean, organized, and relaxing salon. We focus on delivering high-quality beauty treatments with professionalism. We love creating a welcoming atmosphere for our clients and for ourselves! The Role: We’re looking for an experienced Nail Therapist who is passionate about beauty and dedicated to providing excellent service. What We Offer: • Hourly Rate: £14,50 per hour (including tips and bonuses) • Work Schedule: • Tuesday to Friday: 9:45 AM - 7:15 PM • Saturday: 9:45 AM - 5:00 PM • Sunday and Monday off • Benefits: • £100 birthday gift card • 20% employee discount • Unlimited drinks • Uniform provided Responsibilities: • Perform manicures and pedicures (including polish, BIAB, extensions, shellac, Footlogix) • Create custom nail art • Maintain cleanliness and organization • Provide excellent customer service Requirements: • Detail-oriented and professional • Good communication skills • Proven nail treatment experience • Strong time management Join Us: If this sounds like you, send your resume and portfolio. Job Type: Full-time, Permanent Hours: 43 hours per week Additional Benefits: • Company pension • Store discount Schedule: • 8-hour shifts • Weekend availability (Saturdays only) Supplemental Pay: • Tips Application Questions: • Do you have experience with cuticle clippers? • Can you provide work photos or a portfolio? Apply today to join the Brazilian Soul Beauty family!

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

📍 Locations Across London | 💰 Hourly Pay | 🚦 Immediate Start we are looking for confident, well-presented, and customer-focused individuals to represent our luxury chauffeur service at our mobile booking counters across various London locations. 🔹 Role Overview: As a Counter Concierge, you will: ✔️ Set up and manage our booking stand at designated locations. ✔️ Engage with customers, explain our services, and assist with instant and pre-booked ride reservations. ✔️ Provide a professional and welcoming experience, ensuring clients feel valued. ✔️ Distribute flyers and showcase our fleet and services. ✔️ Handle basic admin tasks such as processing bookings via our system. 🔹 Requirements: ✅ Confident, approachable, and well-spoken with excellent customer service skills. ✅ Smart and professional appearance to reflect our luxury brand. ✅ Ability to work independently and proactively engage with passersby. ✅ Comfortable using a tablet or booking system (training provided). ✅ Previous experience in concierge, sales, hospitality, or customer service is a plus! 🔹 What We Offer: 💷 Competitive hourly pay – Paid weekly. 📍 Work in various high-end locations across London. 🚘 Be part of an exciting, luxury chauffeur brand. 📅 Flexible shifts available – Immediate start! APPLY NOW – Join us and help deliver VIP experiences on the go! 📩 To Apply: Send your CV & availability] to us

Manages the day-to-day operations of the takeaway, ensuring smooth service. Supervises staff, schedules shifts, and ensures teamwork for efficient operations. Oversees order processing, ensuring accuracy and timely preparation of food. Maintains customer service, addressing any issues or complaints professionally. Ensures hygiene and safety standards are followed according to regulations. Monitors stock levels, places orders for ingredients and packaging, and minimises wastage. Checks that supplies are properly used and accounted for to prevent loss and to keep within budget limits. Handles cash and card transactions, keeps track of sales, and expenses. Reviews customer feedback to update or improve menu offerings. Ensures food quality and portion sizes meet our company standards and customer expectations.

The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.

please leave your number in the chat if you are interested in applying so I can contact you. We are looking for enthusiastic and customer-oriented individuals to join our dessert shop team. As a team member, you will be responsible for creating a welcoming environment for customers, preparing and serving delicious desserts, and ensuring that all aspects of the shop run smoothly. Whether you're making mouth-watering treats or providing excellent service, you'll play an essential role in ensuring our customers have a memorable experience. Key Responsibilities: Customer Service: Greet customers warmly and assist them with their dessert choices. Provide exceptional service to create a positive and memorable customer experience. Dessert Preparation: Prepare and assemble a variety of desserts (cakes, cookies, ice cream, pastries, etc.) following recipes and ensuring consistency in taste and appearance. Cleaning & Maintenance: Maintain cleanliness and organization of the shop, including cleaning counters, equipment, and dining areas. Cash Handling & Register Operation: Accurately process customer orders, handle cash, and use the point-of-sale system to complete transactions. Stock Management: Assist in restocking ingredients and supplies as needed. Ensure that inventory is kept at optimal levels for smooth operations. Team Collaboration: Work closely with other team members to ensure efficient operations and excellent service. Qualifications: Experience: Previous experience in dessert industry is desired. Skills: Strong communication and customer service skills. Ability to multitask and work efficiently in a fast-paced environment.

We are a small family business looking for the hardest thing to find these days, a hard working honest person. Driving license and right to work in UK it's a must. We are seeking a dynamic and results-driven B2B Sales Representative to join our team in the stone industry. The ideal candidate will be responsible for driving sales, building relationships, and developing new business opportunities within the construction, architectural, and design sectors. Key Responsibilities: • Business Development: Identify and pursue new business opportunities by targeting key accounts within the construction, architecture, and design industries. • Sales Strategy: Develop and execute sales strategies to meet and exceed monthly and quarterly sales targets. • Client Relationship Management: Build and maintain strong relationships with current and prospective clients, offering tailored solutions to meet their stone product needs. • Product Knowledge: Stay up to date with the latest stone products, trends, and industry developments to provide expert advice and recommendations to clients. • Negotiations & Contract Management: Lead negotiations, draft quotes, and finalize contracts to secure business deals. • Customer Service: Provide exceptional post-sales support, ensuring customer satisfaction and addressing any issues or concerns. • Market Research: Conduct market analysis to understand industry trends, competitive landscape, and customer demands. • Reporting: Maintain accurate records of sales activities, customer interactions, and market trends in CRM software. • Collaboration: Work closely with marketing, logistics, and production teams to ensure smooth order fulfillment and product availability. Qualifications: • Proven experience in B2B sales, preferably in the stone, construction, or building materials industry. • Strong understanding of stone products, applications, and market dynamics. • Excellent communication, negotiation, and interpersonal skills. • Ability to develop and maintain long-term customer relationships. • Results-oriented with a strong focus on achieving sales targets. • Ability to work independently as well as part of a team. • Bachelor’s degree in Business, Marketing, Construction, or related field (preferred). Preferred Skills: • Knowledge of stone sourcing, supply chain management, and production processes. • Experience working with architects, contractors, and designers. If you’re passionate about sales and the stone industry, and are looking to make a significant impact within a growing organization, we encourage you to apply!

Position Overview: We are seeking a proactive Customer Success Executive to join our Servicing Team. This role is ideal for a confident and sociable individual with a strong understanding of insurance policies and client needs. You will be responsible for managing policy renewals, identifying opportunities for cross selling, and conducting interim check-ins to ensure our clients receive a 5-star service. Key Responsibilities: Client Management: Build and maintain strong relationships with clients, ensuring their insurance needs are met effectively. Policy Reviews: Conduct thorough policy reviews at renewal, aligning coverage with evolving client requirements. Cross-Selling: Identify and confidently recommend additional insurance solutions that add value to the client. Proactive Engagement: Reach out to clients at key touchpoints throughout their policy term to ensure satisfaction and address any gaps. Service Excellence: Uphold Fuelled’s high standards of customer service, acting as a trusted advisor to clients. Collaboration: Work closely with internal teams to deliver seamless client experiences. Experience 2+ years experience in a customer service or sales role within insurance Excellent verbal and written communication skills Confident phone manner A passionate problem-solver Excellent organisation skills Self-motivated – can work alone and as part of a team Willingness to learn and adapt in a dynamic business environment Tech-savvy Job Types: Full-time, Permanent Pay: £23,000.00-£30,000.00 per year Additional pay: Bonus scheme Commission pay Benefits: Working for a B-Corp organisation Canteen Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Schedule: Monday to Friday

As an IT Support Technician, you will be the first point of contact for clients requiring technical assistance. Your primary responsibility will be to troubleshoot, resolve issues, and ensure the seamless operation of our clients' systems and networks. This role plays a key part in upholding our reputation for reliability and excellent customer service. Responsibilities: Provide first-line technical support to end-users for hardware, software, and peripheral-related issues. Diagnose and resolve software and hardware-related technical problems. Install, configure, and update software and hardware as needed. Manage user accounts, access permissions, and security rights. Monitor and maintain IT systems and networks to ensure efficiency. Track and log all support requests, issues, and resolutions using our ticketing system. Assist in developing and updating IT policies, procedures, and documentation. Perform remote troubleshooting and offer step-by-step technical guidance. Collaborate with IT team members and other departments to provide seamless support Maintain a professional approach, ensuring excellent customer service and confidentiality. Qualifications & Requirements Proven experience in an IT Support Technician or similar role. Strong knowledge of computer systems, mobile devices, and technology solutions. Hands-on experience with operating systems such as Windows, macOS, and Linux. Familiarity with remote desktop tools and help desk software. Excellent problem-solving and communication skills. Ability to work both independently and collaboratively. Strong organizational and multitasking capabilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.

Calling all underpaid undervalued high performers in the optical world. Eyecloud Harlesden is on the lookout for a new Dispensing Manager to lead by example with Exceptional Customer Service and sales skills. We want to do give our patients the opportunity to improve their quality of life and we don’t oversell or undersell. We are also extremely passionate about myopia management and making it affordable and accessible tomorrow more children.

We are seeking a versatile and dynamic individual to join our team at Rosemay Boutique Hotel. This role involves responsibilities in Front Office, Café Serving, and Housekeeping. If you're someone who enjoys variety and providing excellent customer service, this could be the perfect opportunity for you. Key Responsibilities: Front Office: Managing guest check-ins/outs, answering inquiries, and handling reservations. Café Serving: Assisting in the café by serving breakfast and light meals to our guests. Housekeeping: Ensuring guest rooms and common areas are clean, tidy, and well-maintained. Key Skills Required: Customer Service: A warm and welcoming approach with excellent communication skills to ensure guest satisfaction. Previous working experience in the hotel is desirable Multitasking: Ability to handle different tasks efficiently, from reception duties to serving in the café and housekeeping. Attention to Detail: Ensuring rooms are impeccably clean, café services run smoothly, and guest experiences are memorable. Teamwork: Comfortable working with a small, close-knit team across departments. Adaptability: Flexibility to work in various roles as required, with shift hours across mornings, afternoons, and weekends. Requirements: Previous hotel / hospitality experience in Front Office, Café/Restaurant service, and Housekeeping roles. Friendly, professional demeanour with a positive attitude. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Be part of a boutique hotel with a friendly and supportive team. Gain experience across different departments, building a variety of skills. Competitive part-time salary and staff benefits. To apply, please submit your CV and a brief cover letter explaining why you’re the perfect fit for this role.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.

Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person

At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

We are recruiting for a position of a General Manager for our pub in South East London. The Brunel is located in Rotherhithe near Canada Water and it is wet only pub with external pizza offer. You should be experienced at General Manager level in similar establishments. Longevity in previous roles is essential. Live in GENERAL MANAGER – South East - London - £27000 - £30000, performance related bonuses up to £10000 a year, free accommodation. Potential to grow as Multi Site Manager / Area Manager role for all our 3 pubs. General Manager Role: Stand out operator from quality-led backgrounds as General Manager. Full understanding of structure, processes, and procedures in volume establishments Recruitment. HR issues. Excellent product knowledge. Able to offer a personal touch Marketing to promote the establishment. We are looking for a general manager to run a cool, community hub, with friendly persona to become part of that community. This site is wet led with a big emphasis fun and events. About the company: We are small independent pub company with 3 sites in the London area with a huge sense of fun, focused on great customer service, high class & relaxed ambience. Best of luck ☀️ The Brunel Management Team

Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person

Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role  Oversee restaurant operations and ensure a smooth Jow  Maintain a positive restaurant culture  Create work schedules that align with the restaurant’s needs  Ensure proper compliance with restaurant hygiene regulations  Train new employees to help them meet the restaurant’s expectations  Interact with diners and build positive rapport with diferent types of people Responsibilities  Manage and keep up smooth restaurant operations  Supervise both kitchen staf and wait staf, providing necessary feedback  Write daily budget reports on both revenue and costs  Communicate with diners and mitigate potential conJicts  Organize and take stock of restaurant supplies  Maintain weekly and monthly payroll for staf  Enforcing safety protocols  Recruiting, training and supervising staf. Agreeing and managing budgets.  Creating staNng rotas.  Planning menus.  Ensuring compliance with licensing, hygiene and health and safety legislation.  Promoting and marketing the business.  Handling customer enquiries and complaints.  Taking reservations.  Greeting and advising customers.  Preparing and presenting staNng/sales reports.  Keeping statistical and Cnancial records.  Assessing and improving proCtability.  Liaising with customers, employees, suppliers, licensing authorities and sales representatives.  Making improvements to the running of the business and developing the restaurant. Skills and quali9cations  Proven work experience in a restaurant setting  Demonstrated customer service skills  Understanding of Cnancial management  Strong knowledge of restaurant management software  Ability to memorize and explain the restaurant’s menu  Willingness to work Jexible hours Preferred quali9cations  Clear verbal communication skills  Organization skills  Ability to stand and walk for long periods of time  Clear attention to detail  Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills)  High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred.  Previous restaurant experience required.  Previous management experience required.  Willingness to work mornings, evenings and weekends as required.  Excellent guest service to treat patrons like family.  Strong communication skills to train and motivate employees.  Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts:  Competitive salary  Pension contributions  Accommodation ofers  Internal progression and career development opportunities Collaborative and inclusive work environment  Sociable social working environment REPORTING  The Restaurant Manager will report to the Director

Job Title: Alloy Refurbishment Technician Industry: Automotive / Vehicle Services Job Description: We are seeking a skilled and detail-oriented Alloy Refurbishment Technician to join our team of professionals. The ideal candidate will have knowledge and experience in wheel refurbishment, repair, and finishing processes, with a keen eye for quality workmanship. This rewarding role is perfect for individuals passionate about automotive restoration and refurbishing work. On the job training also available. **Key Responsibilities:** 1. Refurbishment & Repairs: - Inspect, repair, and refurbish alloy wheels to a high standard. - Address surface damage such as scratches, scuffs, dents, cracks, and corrosion. - Straighten bent alloy wheels, ensuring structural integrity. 2. Preparation & Finishing: - Strip, clean, mask, and prepare wheels for repair and refinishing. - Apply paint, powder coating, or diamond cutting finishes as required. - Sand, polish, or buff alloys to achieve a flawless and professional finish. 3. Tools & Equipment Operation: - Safely operate machinery such as lathes, spraying equipment, and curing ovens. - Maintain equipment and tools to ensure reliable operation. 4. Quality Assurance: - Inspect work at every stage to guarantee it meets company and client standards. - Ensure accurate color matching, surface finishes, and durability. 5. Health & Safety Compliance: - Follow all workplace safety guidelines, particularly when working with machinery, chemicals, and paint. - Wear and maintain personal protective equipment (PPE). 6. Customer Service: - Communicate effectively with clients regarding their requirements, timelines, and pricing. - Provide aftercare advice on protecting refurbished alloy wheels. **Key Requirements:** 1. Experience: - Proven experience in alloy wheel refurbishment or a related auto repair/refinishing role. - Familiarity with various finishes such as powder coating, painting, polishing, and diamond cutting. 2. Technical Skills: - Strong knowledge of alloy wheel repair and refinishing techniques. - Hands-on experience with CNC diamond-cutting lathes (preferred). - Proficiency in using hand tools, air tools, and spray paint systems. 3. Attention to Detail: - Precision and attention to detail to ensure top-quality finishes. - Ability to inspect and assess wheel damages effectively. 4. Physical Ability: - A willingness to perform manual labor and work in a physically demanding environment. - Ability to stand for long periods and lift/handle heavy equipment or wheels. 5. Problem-Solving: - Strong diagnostic and troubleshooting skills when assessing wheel damage or repair challenges. 6. Communication: - Ability to clearly communicate with customers, team members, and management. - Strong organizational and time management skills to meet deadlines. 7. Qualifications: - A technical qualification in automotive repair, paint systems, or a related field is advantageous. - Certification in wheel refurbishment processes (preferred). 8. Work Ethic: - High level of professionalism, reliability, and pride in craftsmanship. - Ability to work independently or as part of a team. **Preferred Skills:** - Experience with SMART (Small to Medium Area Repair Techniques) repairs. - Knowledge of alloy wheel chemistry and materials. - A driving license to assist with pick-ups and deliveries if required. This position offers the opportunity to work with a dynamic and passionate team, with room for professional growth and development. If you are dedicated to delivering exceptional craftsmanship and restoring vehicles to their former glory, we encourage you to apply!

Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.