Customer service manager jobs in United Kingdom - Page 5

Office Assistant - Property Management Company (Finsbury Park) We are a friendly and growing property management company based in Finsbury Park, and we’re looking for a professional Office Assistant to join our team. Key Responsibilities: Handle customer service inquiries via phone, email, and in person Support tenants and landlords with day-to-day requests Update internal systems and records Assist the property management team with general office duties Requirements: Fluent in English and Spanish (spoken and written) Strong communication and organizational skills Professional, reliable, and a team player Basic computer skills Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekends!) Location: Finsbury Park, London Why Work With Us? Supportive and welcoming team environment Opportunities to learn and grow within the property sector Beautiful, bright office space close to transport links We value work-life balance — enjoy your evenings and weekends free! Be part of a company that truly values customer service and employee development If you’re proactive, customer-focused, and ready to join a growing team, we would love to hear from you!

RADIO ROOFTOP Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. Collaborate with and support other staff members to ensure efficient restaurant operations. Guide guests to their assigned tables. Accurately and efficiently deliver food and beverage orders to tables. Contribute to a positive and welcoming atmosphere for all guests. Accurately take and process food and drink orders using the restaurant's POS system. Address customer concerns and resolve complaints in a professional and timely manner. Perform opening and closing duties, including table setup, cleaning, and inventory management.

Merchandise Hoodies Stand Host, you will be taking payments and heat pressing the hoodies, no contracted hours available, need someone who is flexible and ready to work under pressure, customer service is the main requirement for this role.

Location: The 46 Club, Uxbridge Position: Bar Manager Hours: Flexible, including evenings, weekends, and event nights Salary: Competitive, based on experience ** About Us** The 46 Club is a well-established social and events club in Uxbridge, offering a welcoming atmosphere, a fully stocked bar, and a versatile venue space for private functions and community events. We are looking for an experienced Bar Manager to oversee bar operations, manage staff, and ensure excellent customer service. ** Key Responsibilities** Bar Operations Management – Oversee the daily running of the bar, ensuring smooth and efficient service. Stock Control & Ordering – Manage stock levels, order supplies, and ensure the bar is well-stocked at all times. Cellar Management – Maintain and rotate stock, change barrels, and ensure correct storage of beverages. Staff Supervision – Lead and manage bar staff, including scheduling, training, and performance monitoring. Customer Service – Ensure a welcoming atmosphere, high standards of service, and resolve customer issues professionally. Health & Safety Compliance – Ensure all licensing laws, hygiene, and safety regulations are adhered to. Event Support – Assist in organizing and running club events, ensuring seamless bar service. Cash Handling & Till Management – Oversee cash flow, reconcile tills, and ensure accurate financial reporting. Essential Experience & Requirements Minimum of 2 years’ experience in a bar management or supervisory role. Experience managing staff, including scheduling, training, and performance oversight. Cellar management knowledge, including changing kegs and maintaining stock. Physically fit to handle deliveries, restocking, and cellar management. Strong customer service skills with the ability to handle queries and complaints professionally. Understanding of licensing laws, health & safety, and bar hygiene regulations. Experience with cash handling and till systems. Ability to work flexible hours, including evenings and weekends. ** Desirable Skills** Personal License Holder (preferred but not essential). Experience running events or working in an event-based venue. Knowledge of local suppliers and drink trends. How to Apply If you have the skills and experience to take on this exciting role, we’d love to hear from you!. Join us at The 46 Club and be part of a vibrant, community-focused venue ** #BarManager #UxbridgeJobs #46Club #HospitalityCareers #JoinOurTeam**

Urgent – Fundraising Expert in Marketing for Non-Profit Organization CIC London Important Note: This fundraising role involves promoting Supplement Foods and Cosmetics through a Product Loan model to support the mission of Global Minds Therapy Organization CIC (Registration No. 16203620, London). About the Role: We are urgently seeking experienced professionals to promote a unique Product Loan model — offering Supplement Foods and Cosmetics to clients with zero banking interest for 2 years. Manufacturers donate 10% of profits to Global Minds Therapy Organization CIC to fund free psychotherapy services for children, seniors, and low-income individuals. =Learn more about our products. =Learn more about our organization. Important Clarification: This is NOT a cash loan. Clients receive high-quality Supplement Foods and Cosmetics from top brands. Clients repay through easy monthly instalments — with zero banking interest for the entire 2-year repayment period. Business Model Overview: Customers purchase a variety of Supplement Foods and Cosmetics via a Product Loan. Payment Terms: 50% upfront payment, 50% balance payable monthly by bank cheque over 24 months. Products are sourced from top brands across Europe, the UK, and other countries. Role Responsibilities: Promote and manage Product Loan offerings for Supplement Foods and Cosmetics. Educate clients on the benefits of the no-interest 2-year installment plan. Support clients remotely — both in the UK and internationally. Requirements: Proven experience promoting product-based business loans, preferably in the Supplements or Cosmetics sectors. Strong client acquisition, sales, and deal-closing skills. Excellent communication and customer service abilities. Ability to work independently and remotely. Salary and Benefits: First 12 months (testing period): Earn 3% commission per successful deal. After closing at least 12 deals within 12 months: Receive a £2,000 monthly salary, Plus 3% ongoing commission on every new deal. Remote work opportunity — open to UK and international candidates. No fixed salary per hour or per month during the first year. Immediate start available. How to Apply: If you are passionate about product-based financing and experienced in the Supplements or Cosmetics sectors, we would love to hear from you!

Bar Supervisor in Central London pay from £13.60/hr 5–6 shifts/week | 17:00 – 01:30 | Paid weekly | Ongoing position Start ASAP Join the team at one of London’s most iconic hotels! We’re looking for a confident and experienced Bar Supervisor to lead evening service at the stylish Hotel, just moments from Regent’s Park. You’ll play a key role in supporting the bar team, ensuring smooth service, and creating an unforgettable guest experience in a busy, fast-paced setting. What you'll be doing: Supervising and motivating the bar team Leading evening service with a hands-on approach Ensuring high standards of service and compliance Being the go-to person for guests and team support What we’re looking for: Proven experience in a bar supervisory role Strong leadership and team management skills Excellent customer service and communication Reliable, proactive, and available for consistent evening shifts Benefits: Weekly pay Great team environment Iconic Central London location Opportunities to grow Ready to take the lead behind the bar? Apply now and start immediately! We’re hiring quickly – don’t miss out!

Bella Roma Beckenham, a renowned family-run establishment, is currently seeking to hire an exceptionally experienced Head Waiter to join our dedicated team. The ideal candidate for this position should be capable of handling the demands and pressures of a fast-paced and high-end dining environment. Therefore, we are specifically looking for individuals with proven experience as a Head Waiter in a fine-dining restaurant. Key Responsibilities: - Leading and supervising the front-of-house team during service hours - Ensuring exemplary customer service and guest satisfaction at all times - Collaborating with the kitchen staff to ensure efficient and timely delivery of food orders - Maintaining a clean and organized dining area - Handling customer inquiries and feedback professionally Requirements: - Previous experience as a Head Waiter in a fine-dining establishment - Exceptional communication and leadership skills - Ability to work well under pressure and manage multiple tasks efficiently - A passion for delivering excellent customer service - Flexibility to work evenings, weekends, and holidays as required If you meet the above requirements and are enthusiastic about joining our team, we invite you to submit your application for consideration. Please include your updated CV and a cover letter highlighting your relevant experience. Kindly note that only candidates with previous experience as a Head Waiter in a fine-dining restaurant will be considered for this position. We appreciate your understanding and adherence to our hiring criteria. Thank you for considering this employment opportunity at Bella Roma Beckenham. We look forward to potentially welcoming a talented and experienced professional to our team. Warm regards, Leo

Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.

Key Responsibilities: Oversee the day-to-day running of the shop, ensuring the smooth operation of the shop. Ensure the highest standards of food quality are consistently maintained, while strictly adhering to food safety and hygiene regulations Ensure the cleanliness and organization of the premises, in line with health and safety regulations. Lead, train, and monitor staff, ensuring high levels of staff engagement and performance. Prepare staff rosters, ensure adequate coverage during peak times. Ensure excellent customer service, resolving complaints and queries in a professional manner. Monitor and manage inventory levels, placing orders with suppliers and ensuring cost-effective purchasing. Evaluate and manage financial requirements, including budgeting, cost control, and profit margins.

We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**

Duties and Responsibilities Supervise and coordinate the work of sales staff Assign tasks and set sales targets Monitor staff performance and provide feedback Train new team members Handle customer queries and complaints Ensure shelves are stocked and displays are appealing Prepare sales reports and stock records Assist in ordering and inventory control Key Skills Good communication Leadership and team management Customer service skills Basic math and computer use Problem-solving Attention to detail Ability to multitask Sales and product knowledge

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.21 per hour Expected hours: 20 – 40 per week

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).

We are seeking a motivated and organised Receptionist / Administrator with experience in a legal setting to join our team in Bolton. This is an exciting opportunity for a professional who thrives in a dynamic environment and is passionate about delivering excellent customer service. As the first point of contact for clients and visitors, you will manage front desk operations while providing crucial administrative support. Your background in a legal environment will be invaluable in ensuring the smooth running of our office. Key Responsibilities: Front Desk Duties: Welcome and greet visitors, clients, and staff in a friendly and professional manner. Phone Handling: Answer, screen, and direct incoming calls efficiently. Take and relay messages as needed. Administrative Tasks: Perform general administrative duties such as filing, photocopying, and handling mail. Appointment Management: Schedule and manage appointments and meetings, including coordinating staff calendars. Client Communication: Handle inquiries from clients, providing relevant information or directing them to the appropriate person. Data Entry: Maintain accurate and up-to-date records, databases, and files. Legal Support: Assist with legal documentation, correspondence, and case files, ensuring compliance with confidentiality and regulatory requirements. Office Supplies: Monitor and order office supplies to maintain a well-stocked inventory. Document Preparation: Prepare documents, reports, and presentations as required by the team. If this sounds of interest, submit your CV and one of our agent will contact you.

We are looking for a passionate and talented Barista with bartending experience to join our team Marinatto Cafe & Restaurant! Responsibilities: - Prepare and serve speciality coffees, hot and cold drinks with excellence. - Creating and executing classic and innovative drinks, with and without alcohol. - Serving customers with friendliness, professionalism and efficiency. - Keeping the workspace clean and organised. - Managing stock and supplies. - Collaborating with the team to ensure a positive and productive working environment. Requirements: - Proven experience as a barista, with knowledge of different coffee extraction and preparation methods. - Language: Advanced English and Portuguese - Experience in cocktail making, with mastery of techniques and recipes. - Knowledge of coffee, drinks and ingredients. - Communication and customer service skills. - Pro-activity, organisation and attention to detail. - Availability to work flexible hours, including evenings and weekends. Differentials: - Certification in barista and/or bartender courses. - Experience in leading establishments. - Knowledge of other beverage areas, such as wines and beers. - A passion for coffee, drinks and customer service. We offer - 25% discount on our menu - A pleasant and collaborative working environment. - Join our team and be part of an innovative environment that is passionate about offering unique experiences to our customers!

Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week

About Us We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community. Job Overview We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction. Duties - Lead and direct a small team of employees, fostering a positive and productive work environment. - Oversee daily store operations, including inventory management, merchandising, and sales strategies. - Develop and implement effective sales management techniques to achieve weekly sales targets. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. - Conduct regular training sessions to enhance team skills in customer service and product knowledge. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. - Look at sales reports, map trends and mange stock buying accordingly. - Monitor stock levels and place orders as necessary to ensure product availability. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff. Qualifications - Proven experience in retail store leadership and experience working within a pharmacy is essential. - Strong team supervising skills with the ability to motivate and inspire others. - Excellent communication skills, both verbal and written. - Proficient in administrative tasks with strong organisational and IT skills. - A track record of successfully driving sales and managing budgets effectively. - Ability to sell products confidently while providing outstanding customer service. - Familiarity with phone etiquette when handling customer inquiries or complaints. - Strong time management capabilities to ensure efficient operation of the store. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.

Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.

Positions Across the UK We are looking for a skilled and self-motivated Mobile Vehicle Technician to provide servicing, diagnostics, and remapping solutions directly to customers at their location. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently. The job itself if you are good organiser and proactive this is possibly one of the best jobs out on the Road meeting new people and its rewarding, You will be supported at every oppurtunity and we want all the team to enjoy coming to work. There is a a simple bonus scheme, that can earn you an additional £4k per year along with an end of year bonus. Along with a freinds and family discount. Key Responsibilities: Perform routine vehicle servicing, including oil changes, brake checks, and general maintenance. Conduct in-depth diagnostics to identify faults and issues with vehicle systems. Carry out ECU remapping to enhance vehicle performance, fuel efficiency, and drivability. Use specialized software and tools to diagnose and adjust vehicle parameters. Provide clear explanations and reports to customers regarding issues and work performed. Maintain high levels of professionalism and customer service. Keep up to date with the latest automotive technology and software updates. Ensure all work is completed in accordance with safety and industry standards. Maintain and manage tools, equipment, and vehicle stock efficiently.

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.

Full-Time Job Opportunity – eBay Listing & Customer Service Assistant 📍 Location: Chertsey, KT16 🚗 Driving Preferred: Due to limited public transport, having your own car is ideal. We are looking for a reliable and experienced full-time team member to join us in Chertsey. The ideal candidate will be fast, efficient, a quick learner, and have solid experience with eBay listings and customer service. Key Responsibilities: Organising and cataloguing car parts Photographing products for professional listings Creating, managing, and optimising listings on eBay Handling customer queries and maintaining excellent service Picking, Handling, Packaging, Printing labels and posting the items ordered on time. Managing inventory and ensuring listing accuracy Requirements: Strong experience with eBay platform Good communication and customer service skills Self-motivated with great attention to detail Ability to work independently and stay organised A car is preferred due to location accessibility 💰 Payment negotiable depending on your circumstances. If you're enthusiastic, proactive, and ready to hit the ground running, we’d love to hear from you!

Now Hiring – Join Our Restaurant Team! Location: Hight Road Chadwell Heath Job Type: Full-Time / Part-Time (Depending on Role) We’re expanding our team and currently hiring for the following positions at our restaurant: 🍽️ Waiters/Waitresses Responsibilities: Greet and serve guests in a friendly, efficient manner Take accurate food and beverage orders Ensure tables are clean and presentable Provide excellent customer service at all times Requirements: Previous experience preferred but not required Good communication skills and a positive attitude Ability to work in a fast-paced environment 👨‍🍳 Chefs (All Levels) Responsibilities: Prepare and present meals to high standards Maintain kitchen cleanliness and hygiene Ensure food safety and quality control Collaborate with kitchen staff for smooth operations Requirements: Prior experience in a kitchen setting Passion for cooking and creativity with dishes Knowledge of food safety practices 🧑‍💼 Restaurant Manager Responsibilities: Oversee daily restaurant operations Manage staff scheduling and training Ensure high standards of food, service, and hygiene Handle customer complaints and feedback professionally Coordinate with suppliers and manage inventory Requirements: Minimum 2 years of experience in restaurant management Strong leadership and organizational skills Excellent communication and problem-solving abilities Why Join Us? Friendly and supportive work environment Competitive salary and growth opportunities Chance to be part of a passionate and hardworking team

As a Mobile Air Conditioning Engineer, you will be responsible for the installation, maintenance, and repair of air conditioning systems in various locations. You will work directly with clients to provide exceptional service and ensure their systems are operating efficiently. Key Responsibilities: Install, maintain, and repair air conditioning units in residential and commercial properties. Diagnose and troubleshoot issues with air conditioning systems. Perform regular maintenance checks and services to ensure optimal performance. Provide excellent customer service and communicate effectively with clients to understand their needs. Maintain accurate records of work performed and parts used in a timely manner. Adhere to health and safety regulations and company policies. Qualifications: Clean and full driving licence. Relevant certifications in HVAC systems and air conditioning. (F-gas compulsory). CSCS Attributes: Proven experience as an Air Conditioning Engineer. Strong technical skills and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently and manage time effectively.

We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.

Location: Midsummer House, Midsummer Common, Cambridge CB4 1HA Salary: Up to £34,000 plus tips (DOE) (up to £9,000 potential tip earnings) Hours: Wednesday – Saturday (Every week) Holiday: 5 weeks holiday (inclusive of 2 weeks over Christmas, 1 week in spring and 2 weeks in summer) Days: This is a permanent job, four days a week, including lunch and dinner service every day we are open. The restaurant is open Wednesday to Saturday. Flexibility to work all shifts between all specified days is required. About Us As Midsummer House forges ahead into its third decade as East Anglia’s only Michelin 2-star restaurant , Chef Daniel Clifford’s elegant, sophisticated and modern British cooking continues to evolve. For over twenty years, passion and creativity have skilfully shaped the menu at Midsummer House, showcasing the finest seasonal produce and offering a contemporary British dining experience of the highest quality. We are currently looking to expand the front of house team by recruiting individuals who are committed to providing an unparalleled level of service to its guests and leave them wanting to return again. We are looking for an Assistant Sommelier to join the team, experience essential. SUMMARY OF POSITION The sommelier must be passionate about food, beverage and hospitality, whose attention to detail is second to none. You will be responsible for supporting the ground floor dining team and head sommelier in the running of the beverages department, providing highly efficient and effective service, educating and recommending guest on wines with trained skills and expertise as well as training members and management on wines. The ideal candidate should have a stable employment history and preferably but not necessarily hold wine/hospitality qualification. PRIMARY RESPONSIBILITIES · Previous experience in a similar role is preferred · A passion for wine, food and for the industry · The ability to work in a team · Willingness to always go the extra mile · Energetic, highly motivated and welcoming · Able to work under pressure, in fast-paced environment, with calmness, kindness and control · Very enthusiastic and dedicated to a successful career in Michelin starred restaurants · Excellent customer service skills · Very well organised Midsummer House are equal opportunities employers, we value diversity and are committed to providing equal employment opportunities. We believe that the more inclusive our environments are, the better our work will be.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

Job Title: Retail Shop Supervisor Salary: £38700 Job Type: Full-Time, Permanent Job Description: We are seeking a motivated and experienced Retail Shop Supervisor to oversee daily operations of our store. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for retail. Key Responsibilities: Supervise and support retail staff to ensure smooth store operations Manage stock levels, merchandise displays, and inventory control Monitor staff performance and provide training and feedback Ensure high levels of customer satisfaction through excellent service Handle customer queries, complaints, and returns professionally Maintain store cleanliness, safety, and compliance with company policies Requirements: Proven experience in retail or customer service (supervisory experience preferred) Benefits: Flexible Time Language Training Provided Friendly and supportive work environment

Truly Beauty Salon is seeking a skilled and passionate Nail Technician to join our team. The ideal candidate will have a strong focus on customer service and a keen eye for detail, ensuring that every client leaves feeling pampered and satisfied. As a Nail Technician, you will be responsible for providing high-quality nail care services, including manicures, pedicures, and nail enhancements. Your ability to communicate effectively with clients and understand their needs will be essential in delivering an exceptional salon experience. Duties Perform a variety of nail services including manicures, pedicures, and nail enhancements, including gel, builder gel, classic polish Nail extensions and nail art Maintain cleanliness and sanitation of tools and workstations in accordance with health and safety regulations. Communicate effectively with clients to understand their preferences and provide tailored services. Stay updated on the latest trends and techniques to offer clients innovative options. Provide excellent customer service, ensuring a welcoming atmosphere for all clients. Keep accurate records of client services and preferences to ensure personalised care during future visits. Diary management. Exceptional time keeping. Job Type: Part-time Pay: £13.00 per hour Expected hours: 35 per week

We are seeking a highly motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for analyzing customer needs, promoting our products and services, and closing sales deals. This is an excellent opportunity for individuals who thrive in a fast-paced sales environment and enjoy building relationships with customers. Responsibilities: - Analyze customer needs and recommend appropriate products or services - Conduct sales presentations and product demonstrations to potential customers - Build and maintain strong relationships with new and existing customers - Meet or exceed sales targets and goals - Collaborate with the sales team to develop effective strategies for generating leads and closing sales - Utilize Salesforce or other CRM software to track customer interactions and sales activities - Stay up-to-date with industry trends and product knowledge - Provide exceptional customer service throughout the sales process Skills: - Strong analytical skills to understand customer needs and recommend suitable solutions - Proficiency in Salesforce or other CRM software for managing customer interactions and tracking sales activities - Bilingual in English and Spanish is a plus, as it allows for effective communication with a diverse customer base - Proven track record of success in sales, with the ability to meet or exceed targets - Excellent communication and interpersonal skills to build rapport with customers - Self-motivated with a strong work ethic Join our dynamic team as a Sales Consultant and take your career to new heights. We offer competitive compensation, commission opportunities, ongoing training, and career advancement opportunities. Apply today to be part of our success story!

Pay:£12.21 per hour Job Types: Part-time, Permanent Summary As Bar Staff, you will be an integral part of our team, utilizing your core skills in restaurant experience, serving, and food safety to provide exceptional service to our customers. Your premium skill in hospitality will ensure a welcoming and enjoyable atmosphere for all patrons. With relevant skills in food preparation, basic math, and guest services, you will excel in managing multiple tasks efficiently and enhancing the overall dining experience. Your ability to communicate effectively will be essential in building rapport with customers and promoting a positive environment. Join us in delivering outstanding service and creating memorable experiences for our guests. Desired skills: Great communication skills Able to maintain a high standards Outstanding customer service Positive can-do attitude Must be available to work evenings and weekends Responsibilities Provide exceptional customer service by taking orders, serving food and beverages, and addressing any customer inquiries or concerns promptly. Ensure food safety standards are upheld by following proper handling procedures and maintaining a clean work environment. Utilize hospitality skills to create a welcoming atmosphere for guests and enhance their overall dining experience. Demonstrate strong communication skills when interacting with both customers and colleagues to ensure smooth operations. Utilize time management skills to prioritize tasks effectively and deliver prompt service. Upsell menu items and promotions to increase sales and enhance customer satisfaction.

At Bread&Truffle, we serve crave-worthy Italian focaccia, made fresh every day with 16-hour fermented dough and the finest ingredients from Italy. As we grow our catering operations, we’re looking for a wizard — not just any wizard — but someone who thrives at the intersection of sales, service, and making things happen. What You'll Do You’ll be the magical thread between our catering clients and our operations team, making sure every order runs smoothly, and every client feels like they’re our only one. Responsibilities Own the entire catering sales pipeline: respond to inquiries, follow up with leads, close deals Build and maintain strong relationships with corporate clients and office managers Handle day-to-day customer service for catering orders Upsell and cross-sell products to increase order value and repeat business Coordinate with operations to ensure flawless execution of every order Track and report performance, client feedback, and opportunities for improvement Be proactive — suggest new strategies, spot opportunities, make clients smile What We’re Looking For Experience in sales, account management, hospitality, or customer service Highly organised and responsive — you don’t let balls drop Warm, clear communicator — both written and verbal Problem-solver with a “make it happen” attitude Bonus if you’ve worked in food, events, or catering You genuinely care about people and love good food Why Join Us? A growing brand with big dreams (and very good focaccia) A dynamic, supportive team that values initiative and creativity Room to grow into more senior roles as the business expands You’ll help shape how Bread&Truffle shows up in the world of corporate catering Benefits: Base hourly wage of £12.44 + uncapped commission on sales. Flexible part-time hours (ideal for work-life balance or supplementary income). Opportunities for growth into a full-time role or senior position. Fun, supportive team environment with a passion for great food and service. --- Let me know if you'd like it shortened or adjusted for a specific job board!

We're seeking an experienced dessert industry professional to join our team and help launch a new dessert parlour. If you have a proven track record of running a successful dessert business and are looking for a new challenge, we'd love to hear from you. Responsibilities* - Collaborate with our team to develop and implement a comprehensive business plan - Share your expertise in dessert menu development, production, and presentation - Assist in hiring and training staff to ensure exceptional customer service - Provide guidance on inventory management, supply chain logistics, and cost control - Help establish and maintain high-quality standards and consistency across all aspects of the business *Ideal Candidate* - 2+ years of hands-on experience in running a dessert parlour or similar business - Proven success in driving business growth, improving operations, and increasing customer satisfaction - In-depth knowledge of dessert production, menu planning, and inventory management - Excellent leadership, communication, and interpersonal skills - Passion for delivering exceptional customer experiences and building a loyal customer base *What We Offer* - Competitive salary and benefits package - Opportunity to join a dynamic and growing business - Collaborative and supportive work environment - Professional development and growth opportunities If you're a motivated and experienced dessert industry professional looking for a new challenge, please submit your resume and a brief introduction outlining your experience and qualifications. We look forward to hearing from you!

Please note this position is for candidates who can drive and have access to their own car they are willing to use. You must have a valid drivers license and insurance. If not your application will not be considered and auto rejected. Thank you Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leytonstone, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner (driver), you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

We are recruiting for a position of a COOK/CHEF to our brand new pub located in Wadsworth. The Garratt Tavern is located in Wadsworth Center and it is 80/20 split dry/wet pub. Cook Role: · Longevity in previous role is essential. · Must have experience, keep the kitchen tidy and clean & get ready to serve, manage the kitchen alone at busy days. · Understanding of structure, processes and procedures in pubs or similar establishments. · Excellent products knowledge. · must help the staff working behind as serving food to the tables if it is needed. · And have fun during work J About the Company: · We are small independent pub company with 3 sites in London area with huge sense of fun, focused on great customer service, high class & relaxed ambience. Good Luck The Garratt Tavern Team

Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

We are looking for an Assistant Manager to join our small team in Angel, Islington. We are an independent pub located on Islington Green. We offer great homemade food, classic cocktails and put on a variety of events in our basement club. The role involves working closely with the owner and helping with the day to day running of the business. We are seeking an experienced person with strong customer service skills who would enjoy driving the business. You work a five day week and receive free meals from the menu. In addition to that you will receive a staff discount and a friends a family discount. To be considered for interview please submit your CV.

Join Our Team! We’re looking for a passionate, driven, and experienced Restaurant Manager to lead our team and help deliver a fantastic dining experience for our guests. If you thrive in a fast-paced environment, love working with people, and have a strong eye for both service and operations — we want to hear from you! What You’ll Do: Oversee daily restaurant operations, from opening to closing Lead, train, and motivate front and back-of-house staff Ensure top-quality customer service and satisfaction Manage scheduling, inventory, and ordering Maintain cleanliness, safety, and health standards Work with ownership to meet financial and operational goals What We’re Looking For: Prior experience in restaurant management or hospitality leadership Strong communication and problem-solving skills Ability to lead by example and foster a positive team culture Excellent organizational skills and attention to detail Passion for food, people, and delivering great service

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

An exciting new role opportunity has opened up here at our HACS shop. We are looking for someone new to come and join our friendly team as a shop assistant with great future prospects for the right candidate to be promoted to a management position. This role will include Saturday mornings. Here at HACS we are passionate about the products and services we offer across the business, but our top priority is the welfare of animals and customers care. Our team are able to advise and guide customers on all animals and recommend the best products for their pets. Key responsibilities Working with the shop team to ensure smooth running of the shop. Offering a very high standard of customer service at all times. Serving customers at the till. Maintaining a strong knowledge level of products, promotions and offers Answering customers queries and providing advice on products. Keeping the shop and surrounding area clean and presentable at all times. Restocking shelves, rotating and pricing stock. Assisting customers with their purchases including offering them help to their vehicles

Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.

Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025

Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.

We are seeking enthusiastic and dedicated bar staff to join our team. If you have a passion for wine, excellent customer service skills, and a sharp eye for detail, we want to hear from you! We are looking for individuals who are proactive, eager to expand their knowledge, and committed to providing an exceptional experience for our guests. Key Responsibilities: Provide exceptional customer service by creating a welcoming and enjoyable atmosphere for our guests. Display a strong knowledge of wine, with a genuine passion for learning and staying updated on wine trends and pairings. Take orders, prepare and serve drinks, and offer recommendations based on customer preferences. Maintain a clean and organised bar area, ensuring it is always fully stocked and ready for service. Handle customer inquiries and resolve issues with professionalism and a positive attitude. Work collaboratively with other team members to ensure smooth service. Assist with social media content creation when required, sharing the latest events and offerings with our online community. Skills & Qualifications: Strong knowledge of wine and a keen desire to continue learning and expanding your expertise - Ideally WSET Level 2 or above. Exceptional customer service skills, with a friendly and approachable demeanour. Meticulous attention to detail, ensuring every drink is prepared to perfection. Proactive, with a strong sense of initiative and a drive to exceed expectations. Prior experience in a bar setting is preferred, but not essential. A background in kitchen operations or social media management is a bonus. If you have a passion for creating unforgettable experiences and want to be part of a dynamic team, we’d love to hear from you!