Are you a business? Hire customer service manager candidates in United Kingdom
We are seeking enthusiastic and dedicated bar staff to join our team. If you have a passion for wine, excellent customer service skills, and a sharp eye for detail, we want to hear from you! We are looking for individuals who are proactive, eager to expand their knowledge, and committed to providing an exceptional experience for our guests. Key Responsibilities: Provide exceptional customer service by creating a welcoming and enjoyable atmosphere for our guests. Display a strong knowledge of wine, with a genuine passion for learning and staying updated on wine trends and pairings. Take orders, prepare and serve drinks, and offer recommendations based on customer preferences. Maintain a clean and organised bar area, ensuring it is always fully stocked and ready for service. Handle customer inquiries and resolve issues with professionalism and a positive attitude. Work collaboratively with other team members to ensure smooth service. Assist with social media content creation when required, sharing the latest events and offerings with our online community. Skills & Qualifications: Strong knowledge of wine and a keen desire to continue learning and expanding your expertise - Ideally WSET Level 2 or above. Exceptional customer service skills, with a friendly and approachable demeanour. Meticulous attention to detail, ensuring every drink is prepared to perfection. Proactive, with a strong sense of initiative and a drive to exceed expectations. Prior experience in a bar setting is preferred, but not essential. A background in kitchen operations or social media management is a bonus. If you have a passion for creating unforgettable experiences and want to be part of a dynamic team, we’d love to hear from you!
Are you an expert in the art of crafting Italian coffee? Are you passionate about coffee culture and eager to share your enthusiasm with others? Our new Italian café is seeking a talented barista to join our team! Our recently opened Apulian café and restaurant is more than just a place to grab a quick bite or a cup of coffee – it's a celebration of Apulian culture and cuisine. Nestled in the heart of Liverpool street, our establishment brings a taste of the sun-kissed region of Puglia, Italy, to the vibrant streets of London. Responsibilities: - Taking payments with Sumup. - Prepare high-quality coffee using a variety of extraction methods, including espresso, macchiato, cappuccino, and more. - Provide exceptional customer service, welcoming guests with a smile and ensuring a memorable experience. - Maintain cleanliness and orderliness of the workstation, adhering to hygiene and safety standards. - Collaborate with the team to uphold high quality standards and meet customer needs. Requirements: - Proven experience as a barista, preferably in a similar environment. - In-depth knowledge of different types of coffee and preparation techniques. - Ability to work in a dynamic environment, managing multiple orders simultaneously. - Excellent communication skills and ability to work in a team. - Passion for Italian culture and the world of coffee. Join us in creating an authentic and delightful experience for our customers! Thank you for your interest in joining our team!
🏠 Lettings Negotiator & Property Manager – London (Full-Time / Freelance / Hybrid) 💰 High-Earning Potential – Join a Fast Growing Property Agency! Are you a natural closer with experience in lettings and property management? Do you know London inside out and love being out and about meeting people? We want you to help us rent out our large portfolio of high demand rooms across the city. We’re a dynamic and fast growing London based property company, and we’re looking for a Lettings Negotiator who can travel across London, close deals quickly, and also support with property management tasks to ensure a smooth tenant experience. 💼 Your Role: Attend pre-booked in-person and virtual viewings (leads are provided – no cold calls or marketing needed). Convert leads into successful lets and hit monthly targets. Manage tenant communications and viewings. Carry out check-ins, check-outs, and basic inspections if needed. 💼 What We Offer: Flexible working: use of our London office + remote working options Fixed monthly base salary or commission-based options available. Bonuses for successfully let rooms and positive tenant feedback. A fast-paced, supportive, and collaborative environment. Opportunities to grow with the business and take on more responsibility. 🔥 What You Bring: Sales-driven mindset with strong closing skills. Great experience in lettings with a little experience in property management (min 1 year preferred but not essential). Ability to travel across London (zones 1–4) for viewings and property visits. Great communication and problem-solving skills Familiarity with ASTs, tenancy regulations, and customer service best practices. Tech-savvy (Google Drive, WhatsApp, CRM tools) 📍 Location: London (Hybrid: field work + office + remote flexibility). 🚗 Travel: Must be able to travel for viewings and inspections ⏱️ Hours: Full-time or Freelance – Flexible schedule. 💷 Salary: Base pay + performance bonuses / commission structure. 🏢 Office available in Central London if you prefer working on-site. 📅 Start Date: ASAP Why Work With Us? Because provide a consistent flow of qualified leads. You focus on closing deals and we handle marketing/admin. Career progression opportunities in a growing business. Friendly, supportive team and room to grow with us. Ready to join a property team that values action, speed, and results? Apply now with your CV and a short note about your experience. Interviews this week – Immediate start available.
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a team of 6 at our new location in Marylebone W1. About You: • Experience: Minimum 12 months in a similar managerial role. • Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. • Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. • Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: • Excellent pay package as well as a supportive and welcoming team environment. • Opportunities for growth and move up to higher managerial roles If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service we would love to hear from you.
Are you a motivated and passionate leader? BFC, a fast-paced dried chicken takeaway, is looking for a Restaurant Manager to lead our team and deliver a top-notch customer experience! ** Why BFC?** - Exciting Environment: Work in a dynamic, fast-food setting with a fun and friendly team. - Career Growth: We’re growing fast – opportunity for development and promotion. - Perks: Competitive salary, employee discounts, and bonuses! ** Your Role:** - Manage day-to-day restaurant operations. - Lead and inspire a team to deliver exceptional service. - Ensure quality control, cleanliness, and food safety. - Drive sales and hit financial targets. - Handle customer inquiries and keep them coming back for more! ** What We’re Looking For:** - Experience in restaurant management or a similar role (fast food experience is a plus!). - Strong leadership and team management skills. - A passion for great food and customer service. - Ability to manage in a fast-paced environment. ** Perks & Benefits:** - Competitive salary & performance-based bonuses. - Opportunities for career growth. - Free staff meals & discounts. - Training and development to help you succeed!
Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
1. Responsibilities Operations Oversee daily pub operations. Ensure smooth service during opening and closing hours. Manage inventory of drinks and food, placing orders as needed. Maintain the pub's cleanliness and appearance, making sure all areas are presentable for customers. Staff Management Hire, train, and schedule staff. Conduct performance reviews and address any work - related issues. Customer Service Ensure high - quality customer service. Handle customer complaints promptly and effectively. 2. Requirements Experience Familiarity with UK licensing laws and regulations. Skills Excellent communication and customer - service abilities. Good financial acumen for budgeting and cost - control. Personal Attributes Passion for the hospitality industry.Problem - solving skills for handling various situations.
Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision
Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Store Manager at our Tooting Broadway site. This is a fantastic opportunity to lead a passionate team, drive daily operations, and uphold the high standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.
London | Starting from £12.35/hr + perks At Noxy, we do coffee, bagels, and people—with style. We’re here to make great drinks and a great vibe feel easy (even when it’s not). We’re currently looking for a full-time barista to join our growing team. You don’t have to be a latte art wizard (yet), but you should care about doing things right—from espresso to customer service to leaving the bar better than you found it. What you’ll be doing: Making great drinks consistently: espresso, milk, iced, matcha, batch brew—you name it Giving customers a warm, natural experience (not scripted, not fake) Helping your team stay calm and sharp in a busy environment Keeping the bar clean, organised, and moving with flow Learning our bagel and display routines Opening or closing the shop like you own it What we’re looking for: Experience in specialty coffee is a plus, but not essential—we’ll train the right person Good energy, reliability, and a genuine care for the job Someone who notices what needs to be done (and does it) Team player with a sharp eye and calm under pressure Right to work in the UK What we offer: Great training and support from experienced trainers and managers Clear progression path (with Head Barista & Assistant Manager roles as we grow) Free coffee, drinks and food on shift Paid breaks, holiday, and fair scheduling Private health insurance after passing probation A real team environment where your voice matters Sound like a good fit? Drop us a message with a few lines about yourself and your CV. We’re not just hiring hands—we’re building a team. Let’s talk.
Dealing with customer, handling complain, manage the booking, organise booking, handling driver etc
Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our site in Tooting Broadway. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.
SIA Badged Door Supervisor Due to company expansion we are seeking SIA Door Supervisors and Security Guards in the Gloucester , Cheltenham and Swindon areas to join our growing team. - Drivers preferred but not necessary. - Duties: - Maintain a safe and secure environment for customers and staff - Monitor and control access to the premises - Handle any incidents or disturbances in a professional manner - Provide excellent customer service and assist customers when needed - Skills: - Strong communication and interpersonal skills - Excellent problem-solving skills - Attention to detail and ability to observe and report accurately - Physical fitness and ability to stand for long periods of time - Knowledge of security procedures and protocols - Experience: - · Security: 1 year (preferred) - Licence/Certification: - · Door Supervisor SIA License (required) - We offer competitive pay rates, flexible schedules, and opportunities for career advancement. If you are a dedicated individual with a passion for maintaining safety and security, we would love to have you join our team as a Door Supervisor. - Please note that this position may require working evenings, weekends, and holidays. - To apply, please submit your resume highlighting your relevant experience in security or customer service.
Perform general cleaning duties, including dusting, mopping, vacuuming, and sanitizing surfaces in designated areas. •Clean and disinfect restrooms, kitchens, and break rooms, ensuring all fixtures and appliances are spotless. •Empty trash and waste bins, and replace liners as needed. •Maintain cleaning supplies and equipment, ensuring they are used effectively and safely. •Report any maintenance issues or safety hazards to the supervisor in a timely manner. Follow established cleaning protocols and adhere to health and safety standards. •Work collaboratively with other team members to ensure efficient completion of cleaning tasks. •Provide exceptional customer service when interacting with clients and respond positively to any specific cleaning requests or feedback.
- Oversee the daily operations of the store; - ensuring it runs smoothly and efficiently; - Deliver exceptional customer service by assisting customers, addressing inquiries, and fostering a welcoming and inclusive shopping experience; - Ensure the store is well-maintained, organised, and fully stocked with a diverse range of products, primarily on confectionery; - Monitor inventory levels, manage stock efficiently, and minimise waste while maintaining product expiration; - Implement effective sales strategies, create eye-catching promotional displays, and establish competitive pricing to boost sales and attract customers; - Enhance customer interactions by understanding and addressing their needs, especially for diverse and multilingual customers; - Handle customer enquiries, complaints and issues professionally and efficiently, striving for complete customer satisfaction
Role Overview: Oversees the operations of a pub, ensuring smooth service, maintaining the quality of food and drink, and managing the team. Responsibilities: Supervising daily operations of the pub. Ensuring high customer service standards are maintained. Managing staff (hiring, training, scheduling). Handling inventory and ordering supplies.
Job Position: Retail Assistant at Gifts N Dat Location: Hackney, Chatsworth Road, London @ Gifts N Dat About Us: Gifts N Dat is an exciting new boutique opening soon in Hackney, Chatsworth Road, offering an array of unique and delightful gifts that cater to every occasion. We pride ourselves on delivering exceptional customer experiences and a warm shopping environment. Role Overview: We are looking for a friendly and enthusiastic Retail Assistant to join our team at Gifts N Dat. As a vital member of our boutique shop, you will assist in providing customers with excellent service, ensuring the shop is visually appealing, and handling day-to-day retail tasks. Key Responsibilities: - Greet and assist customers with product inquiries - Maintain a clean, organized, and aesthetically pleasing shop environment. - Handle register operations and transactions efficiently. - Provide exceptional customer service and ensure customer satisfaction. - Support inventory management, including stock replenishment and product displays. Skills and Requirements: - Previous retail experience is preferred. - Strong communication and interpersonal skills. - Enthusiastic and friendly demeanor. - Knowledgeable in social media and marketing is a plus. - Ability to multitask and manage time effectively. Why Join Us? - Be part of a passionate and dynamic team. - Collaborate in a supportive work environment. - Opportunity to contribute creative ideas for marketing and social media. If you are passionate about retail and thrive in a boutique small setting, we would love to hear from you! Please apply by sending your CV and a cover letter. We look forward to welcoming exceptional talent to the Gifts N Dat family!
We are seeking a dedicated Car Valeter to join our team in Knowle, Solihull, responsible for cleaning and detailing vehicles to the highest standards, including washing, waxing, polishing, and interior cleaning. Here's a more detailed description of the role: Responsibilities: Thoroughly clean both the interior and exterior of vehicles. Wash, wax, and polish vehicle exteriors, including wheels, tires, and trim. Vacuum, shampoo, and clean vehicle interiors, including carpets, upholstery, and windows. Use specialized equipment and cleaning products safely and effectively. May be required to collect and deliver vehicles, or move and park vehicles on site. Maintain a clean and organized work area. Report any damage or issues with vehicles to management. Adhere to safety protocols and company policies. Skills and Qualifications: Experience in car valeting or detailing is preferred. Ability to work both independently and as part of a team. Strong attention to detail and a commitment to quality. Good communication and customer service skills. Ability to follow instructions and work efficiently. A valid driver's license is a plus. Physical ability to stand for extended periods and lift/move objects.
Business Support Assistant – Sheffield S35 (Ecclesfield) - Full Time (35 hours with some flexibility)) Ash Consulting are working with a well-established leading speciality business solutions provider. Ongoing contract wins and a need to provide continued support to internal and external colleagues as well as a varied customer base has created an exciting role for a reliable professional businessl focussed administrator to work within their busy support team. The Job: In this varied role key duties will include but not be limited to; Answering and making telephone calls Taking and logging detailed customer enquiries Regularly liaise with Management Team, site staff, customers and suppliers Ordering materials and arranging site delivery as needed Checking calculations and typing detailed quotations Partake in regular team meetings Note taking, typing and filing Collating data and updating computer systems Ad hoc duties as required by directors Ideal Candidate Requirements; ** ** For this role, our client is ideally looking for someone has the following skills; Customer service driven, with a concern for accuracy and an eye for detail Ability to work closely with colleagues as needed IT literate with a working knowledge of Word, Outlook, Excel and any Sage would be preferred Able to work to deadlines and prioritise own workload effectively Good mathematical skills Enthusiastic, pro-active and flexible. Willing to contribute and support others as part of a team Proven experience within a similar varied business admin support role Confident verbal and written communication skills What’s On Offer This role is offered with a starting salary at £11.44 per hour with an early review after 13 weeks as well as induction and ongoing training and development. The role will require working over 5 days Monday to Friday ideally 9am to 5pm though some flexibility to will be considered for suitably experienced people who may have childcare or similar requirements. ** How to Apply** Interested candidates should forward their CV and any cover letter to Ash consulting via the link below Ash Consulting acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Candidates to be invited for interview will be contacted within 7 days Our growing team within finance roles in the local area continues to grow and we are now amongst the top consultancies handling exclusive roles across commercial, practice, charity and local authority roles. Get in touch to see how we can assist you in your next important career move
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
We are looking for a dependable Delivery Driver to join our team. In this role, you will be responsible for delivering goods to customers in a timely and professional manner, while ensuring excellent customer service. Responsibilities: Deliver packages to customers' addresses in a safe and timely manner Follow delivery schedules and plan routes efficiently Maintain accurate records of deliveries and returns Handle customer queries and complaints professionally Ensure vehicle is well-maintained and report any issues Assist with loading and unloading goods as required Requirements: A valid driver’s license with a clean driving record Previous delivery experience is an advantage Good knowledge of local routes and geography Strong time management skills and ability to meet deadlines Ability to lift and carry packages of various sizes Excellent communication and customer service skills
We are seeking a talented and passionate Hair Stylist to join our dynamic team. The ideal candidate will possess a strong foundation in hair styling techniques and a flair for creativity. This role involves providing exceptional hair services while ensuring a welcoming atmosphere for clients. Responsibilities Deliver high-quality hair services, including cutting, colouring, and styling, tailored to individual client needs. Provide excellent customer service by building rapport with clients and understanding their preferences. Assist with front desk duties, including scheduling appointments and managing client inquiries. Maintain cleanliness and organisation of the salon environment to ensure a professional setting. Communicate effectively with team members to ensure smooth salon operations. Experience Proven experience as a Hair Stylist or in a similar role is preferred. Proficiency in various hair styling colour techniques, Strong customer service skills with the ability to engage clients positively. management or front desk operations is a plus. * If you are a dedicated professional looking to grow your career in a supportive environment, we encourage you to apply for this exciting opportunity! Job Types: Full-time, Part-time
Responsibilities Delivery Execution:Safely and punctually transport goods from our store's warehouse to customer locations. Ensure that all deliveries are made within the specified time window, maintaining excellent customer service throughout.Load and unload products carefully, taking extra care to avoid damage. Verify the accuracy of delivery orders, cross - checking items against the provided manifests. Documentation:Complete all necessary delivery paperwork accurately, including delivery receipts and mileage logs. Provide customers with the appropriate documentation and obtain signatures as required. Requirements Driving License:Must possess a valid UK driving license with an acceptable driving record. Experience in commercial driving is highly desirable. Time Management:Have excellent time - management skills to ensure timely deliveries. Customer Service Skills:Demonstrate good communication and customer service skills. Interact professionally with customers, addressing any queries or concerns they may have.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!
Responsibilities Customer Assistance:Understand their shopping needs, whether they're looking for a specific product or seeking general advice.Provide detailed information about products, including features, benefits, and availability. Experience Enhancement:Offer personalized shopping suggestions based on customer preferences and requirements. Problem Resolution:Resolve issues promptly and effectively, ensuring that customers leave satisfied. Escalate complex problems to the management team when required. Flexibility:Be available to work flexible hours, including weekends and evenings. Requirements Customer Service Skills:Exceptional customer service skills with a friendly and approachable demeanor. Product Knowledge and Communication: Excellent communication skills, both verbal and written, to interact effectively with customers from diverse backgrounds. Flexibility and Teamwork:Must be flexible to work during peak shopping hours, including weekends and holidays.
We are looking for a Senior Pizzaiolo, you must have experience in this position and managing service. We are seeking a passionate and skilled Pizzaiolo to join our new kitchen team at Spring Street Pizza in London Bridge, launched by Michelin-starred chef Tom Kemble The ideal candidate will have a strong background in pizza making, knowledge of biga dough production and ability to work well at volume maintaining consistency. An open mind and flexibility is a must as we are working in a new way to create 12" and 18" New York style pizzas As the senior Pizzaiolo you will be responsible for preparing high-quality pizzas in a fast-paced restaurant environment while ensuring the highest standards of cleanliness and organisation in the kitchen. You will be supporting the head chef in managing and leading the kitchen team Duties Prepare and cook a variety of pizzas according to established recipes and customer preferences. Ensure all food preparation is conducted in compliance with food safety regulations and standards. Assist in the preparation of other menu items as needed, contributing to overall kitchen efficiency. Maintain a clean and organised kitchen workspace, including proper storage of ingredients and equipment. Collaborate with other kitchen staff to ensure timely service during peak hours. Monitor inventory levels of pizza ingredients and communicate needs to management. Help train new kitchen staff on food preparation techniques and safety protocols. Experience Must have Previous experience as a Pizzaiolo ideally with New York style pizza Strong knowledge of food safety practices and regulations is essential. Ability to work effectively in a team-oriented environment while maintaining individual responsibilities. Excellent organisational skills with the ability to multitask in a busy kitchen setting. A genuine passion for all things pizza and creating great customer experiences
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Commis Chef! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will follow our recipes and directions from the kitchen management team. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience or training as a Commis Pastry Chef - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £15.46 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £15.46 / hour
Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. The Role: As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: - "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own - Be cool, calm and collected, manage pressure with ease, nothing can phase you - You’re not precious. We leave our egos at the door and help get stuff done - Must have minimum 2 years’ experience as a manager depending on the property being looked at - Solid communication and organisational skills, be approachable - Superb customer & floor service skills - Strong all-round business knowledge from financials to customer satisfaction - An entrepreneurial flare - Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun - Personal License holder beneficial What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team at as our Commis Chef in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the kitchen preparing our cold dishes, antipasti and insalate! - You will follow the recipes and directions from the kitchen management - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork and communication skills - Previous experience working in the kitchen - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £14.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $14.21 / hour
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 29 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Restaurant Manager and General Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service and be the go-to problem-solver and motivator. - You'll actively participate in our team's recruitment, onboarding, and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced manager with a positive, can-do attitude that's contagious to guests and team members alike. - You have leadership experience in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position - Annual salary of £55,000 (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £55000.00 / year
We are looking for an experienced and talented Sous Chef to join our vibrant team at Carbobar. The ideal candidate will bring a solid background in culinary arts, a passion for quality ingredients, and a commitment to outstanding hospitality. As Sous Chef, you will be a key partner to our Head Chef, contributing to the seamless management of kitchen operations. Your role will involve overseeing high standards in food preparation, ensuring an efficient, safe, and high-performing kitchen environment, and inspiring the team with your culinary expertise. We only use fresh and seasonal ingredients. We do not use frozen products. Key Qualifications: Minimum of 3-5 years of experience as a Sous Chef or in a similar senior kitchen role within high-quality bar or restaurant settings. Proven expertise in Italian cuisine or similar Mediterranean styles, with a focus on using fresh, seasonal ingredients. Note: We do not use frozen products; only fresh, locally sourced ingredients are served. Strong leadership skills, capable of managing and motivating kitchen staff, especially during high-volume service. Culinary certifications or professional training preferred. Key Responsibilities: Support the Head Chef in developing menu items, supervising food prep, and ensuring consistent quality in every dish. Oversee daily kitchen operations, including inventory management, food cost control, and health and safety compliance. Maintain a clean, organised, and efficient kitchen workspace, in line with our high standards. Why Join Us? Carbobar is more than just a bar—it's a place for community and culinary excellence. We offer a supportive and creative environment where you can grow as a professional while making a significant impact on our customers’ dining experience.
At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: - Build a profit plan that keeps People, Hospitality, and Quality front and centre. - Manage controllable costs like labour and waste to hit targets. - Use KPIs to drive shop performance through regular review and team development. - Work closely with your Area Manager to continuously improve performance. - Oversee stock control and inventory management to ensure availability and minimise waste. This is You: - A confident communicator who leads with honesty and energy. - Detail-focused, spotting the small stuff that makes a big impact. - Comfortable working across all roles, from mise en place to leadership. - A true team builder who brings people together and earns their trust. - Passionate about food, service, and creating a great place to work. - Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure. - Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!
Working for Luciano's you will be in charge of the day to day running of the coffee shop, Successfully managed day-to-day operations of a coffee shop, ensuring smooth service and customer satisfaction. Maintain high-quality service standards. Demonstrated strong leadership skills by effectively delegating tasks, managing schedules, and fostering a positive work environment. Implemented efficient systems for inventory management, ordering supplies, and controlling costs to optimize profitability. Maintained a welcoming atmosphere by curating an aesthetically pleasing ambiance and ensuring impeccable cleanliness and hygiene standards. Developed and implemented creative marketing strategies to attract new customers and enhance brand awareness. Proactively resolved customer concerns and complaints, ensuring prompt and satisfactory resolutions. Actively engaged with customers, building strong relationships and providing personalized service to enhance their experience. Stayed updated with industry trends and incorporated innovative ideas to continually enhance the coffee shop offerings. Preparing sandwiches fresh in the morning for sale in the afternoon. Hours are from Monday to Friday 7am - 4.30pm
OITA, Japanese Restaurant in Chinatown is looking for a creative and dynamic Bartender to join our team. You will be expected to create and prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Full time and part time position available. The Successful Bartender will: - Have minimum of 2 years of previous experience as Bartender in a busy and fast paced restaurant - Have the ability to create seasonal cocktails and special requests from customers - Have creative approach with impeccable attention to detail - Have the ability to deliver high standards consistently - Have great communication and organising skills - Have the ability to closely work with the management team - Be passionate and enthusiastic about their job Benefits: - Salary: starting from £12.21/h + £5-7/h service charge - Free staff meals, coffee & tea on shift - 30% staff discount when spending with family and friends - 30% discount for stays at Green Rooms hotel - rewards for exceptional performance You will also benefit from in role support, and we offer career path progression to maximise your potential and pay rise.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Sous Chef at Fowl, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding Providing a point of contact for customer feedback and helping to resolve any customer issues Providing personalised service and assistance for large parties of guests and VIPs Ensuring cleanliness and hygiene standards are met in the front of house area Assisting with the opening and closing of the restaurant Learning the food and beverage menu
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
You Should Apply If You Are: Customer-focused and skilled at developing lasting customer relationships. Capable of providing quality backup support for the rest of the team. An experienced mechanic, qualified to at least Cytech Level 2 (Level 3 preferred) or equivalent. Familiar with E-bikes (preferred). Methodical, with a high level of accuracy and attention to detail. A proactive problem solver with a "can-do" attitude. Able to work effectively under pressure, especially during high seasonal workloads. Proficient in working with hydraulic brake systems, electronic gear shifting, e-bike maintenance, suspension servicing, and wheel building, with a strong ability to learn quickly on the job. Eager to learn and develop technical knowledge. Familiar with POS and workshop booking software. Remote Work: No Responsibilities: Perform routine maintenance and repairs on bicycles, ensuring optimal performance and safety. Utilize hand and power tools to diagnose and resolve mechanical issues. Assist customers with bike-related inquiries and provide expert advice on repairs and upgrades. Lift and maneuver heavy bicycle components as needed during repairs. Maintain a clean and organized workspace, adhering to safety protocols. Stay updated on the latest bicycle technologies and repair techniques. Must-Haves: More than 3 years of workshop trade experience. Understanding of trade suppliers and knowledge of sourcing branded parts. Strong customer relationship skills. Familiarity with EPOS bicycle workshop management systems. Cytech Level 2 or above, or relevant training. If you are passionate about bicycles, have the required skills, and want to be part of a dynamic team, we would love to hear from you!
Receptionist - Gymkhana Salary - up to £16 ph Schedule - Full Time Experience - Previous experience as Receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE
We are looking for a proactive and enthusiastic Field Sales Representative to join our sales team. The successful candidate will be responsible for directly engaging with potential and existing clients in the field, promoting our products/services, and driving sales growth in designated geographic areas. This role requires excellent interpersonal skills, self-motivation, and the ability to work independently. Key Responsibilities: - Prospect and generate new leads through door-to-door visits, networking, and local events. - Visit clients at their locations to understand their needs and present tailored solutions. - Demonstrate and explain products/services to clients in person. - Build and maintain strong, long-lasting client relationships. - Negotiate pricing, terms, and contracts with clients directly in the field. - Achieve individual and team sales targets within assigned territories. - Collect market and competitor information to inform sales strategies. - Maintain detailed records of sales activities, customer interactions, and feedback using CRM tools. - Provide feedback to the company on customer needs and market trends. - Attend training sessions and team meetings as required. Qualifications: - Proven experience in field sales or related sales roles preferred. - Excellent communication, presentation, and negotiation skills. - Self-motivated with a strong drive to meet and exceed targets. - Ability to work independently and manage time effectively. - Valid driver’s license and willingness to travel within assigned territory. - High school diploma required; bachelor’s degree preferred. Preferred Skills: - Knowledge of the local market and community. - Ability to quickly establish rapport and trust with clients. - Familiarity with CRM software and sales tools. Work Environment: - Field-based role requiring regular travel and face-to-face interactions with clients. - Dynamic and fast-paced environment with a focus on achieving sales goals.
Maitre'd- 42 Cocktail Lounge - Gymkhana Salary - Up to £17.50 ph Schedule - Full Time Experience - Previous experience within a similar role Gymkhana's 42 Cocktail Lounge are seeking a Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre'd looking for a new role in an award winning, critically acclaimed group. Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
We are looking for a high energy experienced supervisor. Heard is growing fast and we are looking for great people who love to work in a fast environment. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment As a Supervisor You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift. Key Responsibilities Provide attentive, high-quality service to all guests Support your team during busy periods with clear communication and teamwork Always maintain cleanliness and organisation on the floor Ensure orders are taken accurately and delivered promptly Be knowledgeable about the menu and able to answer guest questions confidently Communicate guest feedback and any issues to management as needed Requirements Previous experience in a customer-facing role in hospitality A positive attitude and willingness to learn Strong communication and interpersonal skills Ability to stay calm and efficient under pressure Reliable, punctual, and a team player Basic understanding of food safety practices Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.