Are you a business? Hire customer service manager candidates in United Kingdom
We are seeking a dynamic and energetic person. Keen to learn a broad section of the optical business. Sales, admin, customer service, order processing. The ideal candidate will possess an outgoing personality, comfortable talking to many different types of people. Be able to deliver excellent customer service and be keen to learn new skills. This role requires exceptional drive and the capacity to foster relationships with clients and team members alike. The successful candidate will learn how to manage a sales territory as well as al the administration that goes behind this. Responsibilities Contacting all customers in the territory. Establish and maintain relationships with clients, ensuring high levels of customer satisfaction. Collaborate with marketing teams to align promotional strategies with sales goals. Utilise HubSpot tools to track sales activities, manage leads, and report on performance metrics. Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge. Skills Excellent communication skills, both verbal and written. Customer-focused approach. Ability to work independently while also being an effective team player. Join us as we strive for excellence in our sales team and contribute significantly to our company's growth!
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
Job Title: Security Guard Company: Defenders Security Services Ltd Salary: £13.50 per hour Location: London (Fixed Location) Join our team at Defenders Security Services Ltd as we expand our operations in London! We are currently seeking dedicated Security Guards to work in nightclubs on Thursday, Friday, and Saturday nights from 8pm to 4am. With 160 positions available and an expected start date of 7th June 2025, this is a fantastic opportunity to become part of a dynamic environment. As a Security Guard, you will play a crucial role in ensuring the safety and security of our clients and patrons, maintaining a safe and enjoyable atmosphere in busy nightclubs. Ideal Candidate: - Must hold a valid SIA badge - First Aid certification is highly desirable - Previous experience in security, preferably in nightlife settings - Strong communication and interpersonal skills - Ability to handle challenging situations calmly and effectively - A team player who can also work independently - Committed to providing excellent customer service Benefits on Offer: - Competitive hourly wage of £13.50 - Flexible working hours to suit your lifestyle - Opportunities for training and professional development - Supportive team environment - Potential for career advancement within the company Key Responsibilities: - Monitor the entrance and exit of the club, ensuring safety protocols are followed - Conduct regular patrols to deter and detect any suspicious activity - Manage conflict situations in a calm and professional manner - Ensure compliance with licensing laws and regulations - Provide excellent customer service to patrons and staff alike - Report and respond to any incidents, accidents, or breaches of security - Assist in emergency situations to ensure the safety of all individuals on the premises Defenders Security Services Ltd is committed to fostering a diverse and inclusive workplace that values every individual. We welcome applicants from all backgrounds and experiences. We look forward to hearing from you!
Looking for a highly motivated person to book keep, liaise with suppliers (and customers where needed) and keep on top of invoices, purchase orders, stock, receipts and supplier payments. - must be familiar with xero software - previous stock control experience - dedicated to customer service - black belt in organisation - able to create cash flow forecasts and management accounts / business snapshot / shareholder reports
Reports to: Manager / Supervisor Location: Mazzy Bees Soft Play & Cafe Job Type: Part / full time Job Purpose: To provide friendly, efficient customer service in the café and help ensure the soft play area is clean, safe, and enjoyable for children and families. Key Responsibilities: In the Café: Prepare and serve hot and cold drinks (coffee, tea, smoothies, etc.) Handle food orders, serve snacks and meals Keep the café area clean and well-stocked Use the till and handle cash/card payments Maintain high hygiene and food safety standards In the Soft Play Area: Greet and assist families and answer questions Clean and sanitize play equipment regularly Set up and tidy party areas as needed Report any safety issues or concerns to the manager Skills & Qualities: Friendly and approachable Good with children and families Able to multitask and stay calm under pressure Basic food hygiene knowledge (training can be provided) Team player with good communication skills
We are looking a professional café staff for our new café in Farnham. Who is good in making different type of coffee and knows hoe to use a commercial coffee machine. We want someone who can handle day to day task and very good in customer service. Who knows how to bring more customers in the café as this is going to new business. Please contact
A fast food team member typically has a variety of responsibilities aimed at providing excellent customer service and maintaining efficient operations in a fast food restaurant. Below is a comprehensive job description for a fast food team member: --- Job Title: Fast Food Team Member Reports To: Shift Supervisor / Store Manager Job Summary: A Fast Food Team Member plays a key role in ensuring customer satisfaction by preparing food, serving customers, and maintaining a clean and friendly environment. This role requires efficiency, attention to detail, and excellent customer service skills. Key Responsibilities: 1. Customer Service: - Greet customers warmly and provide a welcoming atmosphere. - Take accurate food orders from customers and enter them into the POS system. - Handle customer inquiries and complaints in a professional manner. 2. Food Preparation: - Prepare and cook food items according to the restaurant’s recipes and standards. - Assemble sandwiches, burgers, and other menu items as ordered. - Ensure food items are properly stored, rotated, and maintained for freshness. 3. Cash Handling: - Operate the cash register and handle cash transactions accurately. - Process credit/debit card transactions and provide correct change. - Balance cash drawers at the end of shifts and report any discrepancies. 4. Cleaning and Maintenance: - Maintain cleanliness and organization of the dining area, kitchen, and restrooms. - Follow sanitation and safety procedures, including proper food handling and storage. - Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces. 5. Team Collaboration: - Work closely with other team members to ensure efficient service and a positive work environment. - Assist in training new employees as needed. - Communicate effectively with managers and peers. 6. Inventory and Supplies: - Monitor inventory levels and notify management of low stock. - Assist in receiving and storing deliveries. - Restock items as needed throughout the shift. Qualifications: - Previous experience in a fast food or customer service environment (preferred). - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent communication and interpersonal skills. - Basic math skills and ability to handle cash transactions accurately. - Availability to work flexible hours, including weekends and holidays. Physical Requirements: - Ability to stand for extended periods. - Capability to lift and carry up to 25 pounds. - Comfortable working in a hot, noisy environment. - Manual dexterity to handle food items and operate kitchen equipment.
We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: part time Salary: £12 per hour + Service charge + Extra tips (Approx £13/14)
Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.
*** We are Hiring 🔈 *** We're looking for a talented AWS Connect specialist to design, implement, and optimize our cloud-based contact center solutions. The ideal candidate will have deep expertise in AWS Connect and a passion for creating exceptional customer service experiences through technology. ✒️Key Responsibilities : - Design and implement end-to-end AWS Connect solutions for our contact center operations - Configure and manage call flows, IVR systems, queues, and routing profiles - Develop and integrate Lambda functions to extend AWS Connect functionality - Create and maintain Amazon Lex chatbots for interactive voice and chat experiences - Optimize contact center operations for efficiency, performance, and customer satisfaction - Collaborate with stakeholders to identify requirements and design appropriate solutions - Provide technical guidance and training to team members on AWS Connect best practices Qualifications - 3+ years of experience with AWS Connect and related services - Strong understanding of contact center operations and customer experience principles - Proficiency in AWS services including Lambda, DynamoDB, S3, Lex, and Kinesis - Experience with Contact Control Panel (CCP) customization and agent workspace design - Knowledge of telephony concepts, IVR design, and call routing strategies - Programming skills in JavaScript, Python, or similar languages - Nice to have AWS Certification (Solutions Architect, Developer, or specific Contact Center certification) - Experience with API integrations between AWS Connect and CRM systems - Strong analytical and problem-solving abilities 🌎Location - Remote work with occasional visit to Glasgow, United Kingdom. 📩Interested candidate please connect
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: - Greeting customers as they settle down at the restaurant tables and introducing them to the menus - Taking orders - Inquiring if the customers are satisfied, giving bills and processing payments - Operating the bar and coffee section - Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials - General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Full-time (40 hours), Permanent
Job Title: Graphic Designer & Customer Service Associate Job Description: We are looking for a dynamic and creative Graphic Designer with strong Adobe Photoshop skills and a passion for delivering excellent face-to-face customer service. This hybrid role is ideal for someone who enjoys both design work and direct interaction with clients or customers in a retail, studio, or service-oriented environment. Key Responsibilities: Use Adobe Photoshop to create and edit images, graphics, and promotional materials. Retouch photos, design layouts, and prepare visual assets for both digital and print use. Engage with customers in-person to understand their design needs, provide creative input, and ensure satisfaction with final products. Provide friendly, helpful service and build strong relationships with clients. Collaborate with internal teams to ensure brand consistency across all visual content. Troubleshoot customer issues and offer creative solutions promptly and professionally. Requirements: Proven experience with Adobe Photoshop (minimum 5 years). Strong communication and interpersonal skills for face-to-face customer service. A portfolio showcasing Photoshop-based design and photo editing work. Positive attitude, patience, and ability to work well under pressure. Excellent time management and multitasking abilities. Preferred Qualifications: Experience in a customer-facing design or print shop environment. Basic knowledge of printing processes
KJM SUPERBIKES now have a rare opportunity for two Sales Executive to be a part of our successful team. Motorcycles and scooters are our passion, as the founding location of MotoGB we have a proud money can't buy history spanning over 30 years. This is a unique opportunity for a proven Salesperson that is driven to provide outstanding customer care. - Are you experienced in selling new and quality pre-owned vehicles, with an in-depth knowledge of motorcycles and expert in assessing pre-owned vehicles? - Are you dedicated to providing exceptional customer service and passionate about matching customers with their perfect bike? - Do you build strong lasting relationships with clients? - Can you create and share valuable content to the relevant target audience on social media? - *Can you work within a small team whose work ethic is "how can I help, nothing is too much trouble". - If so you could be working at our countryside location in Wrightington Wigan and, supported by the General Manager, be responsible for selling an iconic range of new motorcycles as well as premium quality used motorcycle stock, plus associated accessories, warranties and finance packages.
North Lane Sea Food Limited (Trading as a Tom’s Fish Shop) is a well-established takeaway business committed to delivering top-quality food and outstanding customer service. We're currently looking for a Takeaway Manager to join our dynamic team and lead day-to-day operations. Key Duties and Responsibilities: Oversee daily business operations and team activities Develop and implement staff schedules, assign duties, and monitor team performance Supervise, train, and mentor staff members to meet service and productivity goals Track sales, monitor productivity, and adapt business strategies accordingly Handle customer inquiries and resolve complaints to maintain satisfaction Manage inventory, reduce waste, and liaise with suppliers Ensure compliance with food hygiene, health, and safety regulations Support recruitment, onboarding, and development of new staff Prepare and present operational and financial reports Contribute to business growth through new products and market strategies Skills & Experience Required: Minimum 3 years’ experience in a similar supervisory or managerial role Strong leadership and multitasking skills Excellent communication and customer service abilities Good knowledge of Microsoft Office and basic financial practices Familiarity with UK food hygiene and safety standards Proven ability to manage teams and drive performance under pressure Working Hours: 37.5 hours per week Are you a skilled Kitchen Manager looking for a dynamic and exciting working environment and ready to take on a new challenge? Then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. Responsibilities: - Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible. - Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff. - Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences. - Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction. - Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere. - Process orders and payments transactions with accuracy and efficiency. - Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables. - Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace. - Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike. - Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons. - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.
How about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!
Job Title: General Manager Objective: The General Manager is responsible for delivering the successful day to day running of Ballerz in his/her assigned location, ensuring that the business and team is operated to high standards of operational excellence, ambience and customer service, whilst maximising sales and profitability, and ensuring that policies and procedures are adhered to including security, health & safety, Food Hygiene and budget control. The General Manager should be front facing, and able to lead the team, setting a good example, and proactively driving sales through self-contrived initiatives, and personal impact. They would be able to recruit and train their team to a high standard, and set high expectations of delivery for the business and budget. Experience/Knowledge: Genuine passion for hospitality and ensuring that the teams they lead and work in share this. A love for food, drink, customer service and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive, able to deal with ongoing innovation and the challenges of a start up business. Previous experience managing a large teams, preferably in a fast-paced, branded operation. Proven track record of managing P&L budgets and driving sales. Able to run a multi-facet venue with multiple revenue streams. Responsibilities: Responsible for managing P&L budgets and driving sales. Responsible for matters of HR, following company procedures, and reporting issues to Operations Director. Weekly rota sign off, and sales forecasting. Facilitate the day to day delivery and smooth running of the venue Communicate and reinforce all company standards, policies and procedures. Ensure that front and back of house areas are maintained to a high standard of organisation at all times. Organise and run affective weekly management meetings, disseminating feedback and weekly tasks/challenges to senior team. affectively organise the team to deliver their individual job roles and responsibilities, allocated to them as you see fit. End of week reporting completed in a timely manner and reported to accounts and Operations Director. Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by regular checks of all areas of the venue. Working with the marketing and sales teams to help drive the business forward, and deliver growing sales. Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. Ensure procedures and systems are put in place to ensure the day to day operations are smooth, including order schedules and department par levels and order processes. Liaise with the kitchen, bar and reception teams on daily operations and customer events. Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. Organise and support the training and development of all floor staff. Ensure all staff receives constructive performance reviews on a regular basis. Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. Personal attributes: Lots of personality and not afraid to use it! Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. Planning and organising self and others Customer Focused Customer feedback High Operational standards
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
Job Title: Bar Manager Location: Hither Green Railway Club, Hither Green, London Job Type: Full-Time 48 hours Salary: Competitive, dependent on experience About Us: The Hither Green Railway Club is a historic and much-loved community venue, known for its friendly atmosphere, regular events, and commitment to serving its members. We’re looking for an experienced and proactive Bar Manager to join our team and help take our club to the next level. The Role: As Bar Manager, you will oversee the day-to-day running of the club’s bar operations, ensuring a welcoming environment and high standards of service. This is a hands-on role ideal for someone who enjoys working with people, has a head for business, and is passionate about community engagement. Key Responsibilities: • Manage bar staff, including recruitment, training, and scheduling • Maintain stock levels and liaise with suppliers • Ensure compliance with licensing laws and health & safety regulations • Open and lock up the premises in accordance with the club’s schedule • Input on events and functions in collaboration with the club committee • Monitor budgets, cash handling, and POS systems • Deliver excellent customer service and resolve member issues effectively • Keep the bar and cellar areas clean, safe, and well-organised What We’re Looking For: • Proven experience (1 year minimum) in bar management or supervisory role • Strong leadership and communication skills • Knowledge of cellar management and drink stock control • Ability to work evenings, weekends, and some public holidays • A team player with a proactive, can-do attitude What We Offer: • Supportive working environment within a well-established members’ club • Opportunity to make a real impact in a local community setting • Competitive pay and flexible hours • Involvement in shaping the club’s future direction and events How to Apply: To apply, please send your CV and a short covering letter outlining your suitability for the role Deadline: 17th June 2025 Join us at the Hither Green Railway Club and be part of a vibrant, welcoming space at the heart of the community.
Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
Key Responsibilities Managing the daily operations of the shop, ensuring high standards of food quality, hygiene, and customer service. Supervising and coordinating the work of team members. Handling customer enquiries, feedback, and complaints in a professional and efficient manner. Overseeing stock control, ordering supplies, and managing inventory. Monitoring portion control to maintain consistency in food quality and reduce overuse of ingredients. Ensuring compliance with food safety regulations and health and safety standards. Creating staff rotas and managing shift coverage effectively.
💇♀️ We're Hiring! Part-Time Hair Stylist Wanted 💇♂️ Are you passionate about hair, love creating amazing looks, and want to be part of a fun, supportive team? We’re looking for a talented Part-Time Hair Stylist to join our salon family! ✨ About the Role: We're on the lookout for a creative and reliable stylist to work 3 days a week, including Saturdays. This is a great opportunity for someone who loves all aspects of hairdressing and wants to work in a relaxed yet professional environment. 🖌️ What We’re Looking For: - Minimum 3 years of salon experience - Confident in all areas of hairdressing – cutting, colouring, styling, etc. - Punctual, well-presented, and a true team player - Genuinely passionate about hair and making clients feel fantastic - Ready to bring great energy and a positive attitude 🌟 Perks & Benefits: - Ongoing training throughout the year to grow your skills - Casual but smart dress code – express yourself while keeping it professional - Generous staff discounts - Quarterly team perks and benefits A warm, welcoming, and fun salon environment where you’ll feel right at home Whether you’re looking for a fresh start, a better work-life balance, or a place to really grow as a stylist, we’d love to hear from you! 📩 Apply now with your CV and a little bit about yourself. Let’s create great hair days together! Responsibilities - Provide exceptional customer service to ensure client satisfaction and retention. - Manage the store operations, including inventory and scheduling. - Perform hair styling, cutting, and coloring services tailored to client preferences. - Mentor junior stylists and assist with training. - Handle front desk duties, including appointment scheduling and client inquiries. - Maintain a clean and organized workspace to promote a welcoming environment.
We are looking for a Floor Manager to join our team! If you are friendly, responsible, and have some experience in restaurants or customer service, we want to hear from you! Basic Requirements: Some experience in a restaurant, café, or customer service Basic English-speaking skills (enough to talk to customers and staff) Able to manage staff and help with daily restaurant operations Good attitude and team spirit Your Responsibilities: Supervise waiters/waitresses and support kitchen staff Welcome customers and solve basic issues Keep the floor clean, organized, and running smoothly Help with schedules and stock as needed We Offer: A friendly work environment Training and support Opportunities to grow
Job Summary: To oversee and manage the daily operations of the retail store, ensuring smooth functioning, high customer satisfaction, effective team performance, and achievement of sales targets. The manager also contributes to the strategic growth of the business through planning, performance analysis, and staff development. Key Responsibilities: 1. Operations Management Oversee all daily store operations to ensure efficiency and productivity. Maintain cleanliness, organization, and safety standards throughout the store. Manage inventory levels, stock replenishment, and liaise with suppliers. Ensure compliance with health, safety, and company policies. 2. Sales and Financial Performance Monitor daily, weekly, and monthly sales performance and report results. Set sales targets and develop strategies to meet or exceed them. Analyze sales trends and customer preferences to make data-driven decisions. Handle cash register operations, manage petty cash, and ensure accurate financial reporting. 3. Staff Management and Training Recruit, train, and supervise store staff (even if limited to one or two employees). Create work schedules and assign tasks. Provide ongoing coaching and performance evaluations. Promote a positive and productive work environment. 4. Customer Service Ensure high levels of customer satisfaction through excellent service. Handle customer inquiries, complaints, and returns in a professional manner. Train staff on best customer service practices and complaint handling. 5. Merchandising and Visual Presentation Ensure products are properly displayed and shelves are well-stocked. Implement store promotions and visual merchandising plans as directed. Monitor competitor activity and adapt store displays or product offerings when needed. Marketing and Community Engagement Assist with local marketing efforts such as social media, in-store promotions, and events. Build relationships with local businesses and customers to promote the brand. Reporting and Compliance Prepare and submit regular reports on sales, inventory, and staff performance. Ensure compliance with all retail laws, licensing requirements, and business regulations. Manage documentation and store records accurately. Qualifications and Skills: Strong leadership, organizational, and communication skills. Customer-oriented with excellent problem-solving ability. Proficient in POS systems and basic office software (e.g., MS Office). Ability to work flexible hours, including weekends and holidays.
Job description Who We Are? Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you! Job Type: Full-time Pay: £35,000.00-£38,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift Weekend availability Experience: Restaurant management: 3 years (required) Hospitality: 5 years (required) Customer service: 5 years (preferred) Supervising : 5 years (required) Work Location: In person
**We are hiring 2 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms. 2. Respond promptly to inquiries and provide detailed property information. 3. Arrange and conduct property viewings with potential tenants. 4. Negotiate tenancy terms to achieve favorable outcomes for all parties. 5. Maintain up-to-date knowledge of the London rental market and property legislation. 6. What We’re Looking For: 7. Energetic & Self-Motivated: Driven to achieve and exceed targets. 8. Knowledgeable: Familiarity with London Boroughs and the local property market. 9. Excellent Communicator: Strong verbal and written English skills. 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success. 2. Career Advancement: Opportunities for rapid career progression for high performers. 3. Diverse Team: Work within a young, multicultural environment. 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!
We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events
Duties and Responsibilities: · Identify and resolve Post Office balancing queries. · Influencing and supporting the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. ** Skill/experience/qualifications:** · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.
Join our team, 16 hours a week as a Chef at The award winning Laboratory Spa and health club in Muswell Hill. Great working hours - 8am-4pm Saturday and Sunday plus weekday day cover This is a low-pressure chef role where you will be preparing and cooking healthy breakfast and lunch for the club's members and staff. You will join a friendly team in a great working environment, GREAT BENEFITS: Free use of the facilities, discounted treatments and free meal when on shift. You will be able to manage your workload and enjoy preparing healthy meals. Your responsibilities: Preparing healthy meals to the highest standard Maintain Food Hygiene standards Presenting food as per head chef standard Serving service users, staff and visitors with professionalisms and beast customer service practice Assisting with stocktake and deliveries when necessary To be successful in this role you'll need: GCSE or equivalent English City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking Level 2 Food Hygiene (Intermediate desirable) Allergens course up to date (we can provide the training if needed) Supervising qualification or working towards Experience preparing and producing quality food to a high standard Knowledge of menu planning and costing What you will get: Annual leave Free meals Use of the facilities Career development and training Pension contribution Job Types: Part-time, Contract Pay: £13 per hour Expected hours: No less than 16 per week Benefits: Company events Discounted or free food Employee discount Gym membership On-site parking Schedule: 8 hour shift Experience: Chef: 1 year (preferred) Work Location: In person
Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit. • Up to £18.00 per hour Depending on experience • Busy Iconic Restaurant and Cocktail Bar • 40 for lunch, 120+ for dinner • Full time position available • Set In the Iconic Gantry Hotel in Stratford • 40/45 hours per week • Excellent opportunities to progress. • Discount on restaurant dining for up to 4 covers. • Free freshly cooked meals on duty. • Pleasant working environment with low staff turnover. • Opportunities to train, At Soul Mama, we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Objectives of this role - Oversee restaurant operations and ensure a smooth flow - Maintain a positive restaurant culture - Create work schedules that align with the restaurant’s needs - Ensure proper compliance with restaurant hygiene regulations - Train new employees to help them meet the restaurant’s expectations - Interact with diners and build positive rapport with different types of people Responsibilities - Manage and keep up smooth restaurant operations - Supervise both kitchen staff and waitstaff, providing necessary feedback - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews - Communicate with diners and mitigate potential conflicts - Oversee take stock of bar & Kitchen - Manage weekly and monthly payroll costs Skills and qualifications - Proven work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Willingness to work flexible hours Preferred qualifications - Clear verbal communication skills - Organisation skills - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends
Junior Stylist - Full Time Position Location: Fulham, London (Close to Chelsea Harbour) About Our Salon We are a boutique salon specialising in premium hair services including extensions, colour techniques, and hair & scalp therapies. Catering to a discerning, high-end clientele in the prestigious Fulham area, our salon provides exceptional care in a luxurious environment. We pride ourselves on helping our affluent clients achieve their hair goals with personalised service and the highest quality products. The Role We're seeking a passionate and motivated Junior Stylist to join our growing team. This role offers an excellent opportunity for career development in a supportive environment where creativity and technical skills are nurtured and rewarded. Key Responsibilities - Assist with and perform hair services including blow dries, root colours, and highlights - Support senior stylists during complex colour treatments and extension applications - Build strong relationships with our wealthy clientele through engaging consultations - Confidently explain techniques, products and style visions to discerning clients - Create a welcoming atmosphere through friendly, personable yet professional service - Deliver a premium salon experience befitting our high-end clientele - Maintain a clean, tidy, and luxurious salon environment - Provide exceptional customer service at every client touchpoint - Participate in ongoing training programmes to develop technical skills - Support the salon's retail strategy and premium product recommendations - Manage appointments and client records efficiently Training & Development Opportunities Comprehensive training in our specialist hair extension services Full training on all our signature hair and scalp treatments Regular advanced training in colour techniques and application Professional blow dry and styling masterclasses Optional specialised training in hair extension production: Weft making techniques - Micro rings application and production - Keratin bond creation and application Essential Qualities NVQ Level 2 in Hairdressing (minimum qualification) Vibrant, outgoing personality with natural people skills Exceptional customer service and client care abilities Confidence to communicate hair visions and ideas to clients Strong consultation skills to understand and interpret client needs Professional demeanour suitable for our high-end clientele Experience in or adaptability to a luxury service environment Genuine passion for the hair industry and current trends Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Commitment to ongoing professional development Positive attitude and strong work ethic Flexibility and willingness to learn Hours & Working Pattern Full-time position (35-40 hours per week) Monday to Saturday with flexible scheduling options Some evening work may be required for special events Benefits Package Comprehensive salon services benefit (hair services included) Regular complimentary nail appointments Extensive free training and educational courses Pension contributions Wellness package including Third Space gym membership (company contribution) Career progression opportunities Staff discount on professional products How to Apply Please submit your CV and cover letter outlining your experience and why you would be a great fit for our salon. We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company.
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld. age requirements- 22 years and above
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Head Bartender - Roka Mayfair Schedule - Full-time Salary - Up to £18.21ph dependent on experience Experience - Previous experience as a Head Bartender or Supervisor in a quality restaurant or Bar. We are looking for an enthusiastic Head Bartender to join our team here at ROKA Mayfair. Our Head Bartender are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. ** Life at ROKA** ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Our ideal Head Bartender demonstrates: - Previous experience in a similar high-end restaurant or bar as a Head bartender or Supervisor. - Hands-on, inspiring, and confident working under pressure - Good knowledge of classic cocktails - Great team player - A keen interest in Japanese cuisine/beverages To be successful with us, bring the energy and the right attitude…. the rest we can teach. ** The Benefits** We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meals on shift - Dining Discount across zuma, ROKA, Oblix & INKO NITO
Job Overview 99P Recycling Limited is one of the leading plastic recycling companies in the UK, with a solid business foundation in the local market and a continuously expanding global partnership network. The company was founded in 2007 in Manchester, focusing on environmental compliance, responsible operations, and customer service. Our mission is to turn "waste into resource" and contribute to building a cleaner and more sustainable circular economy. We are recruiting a Business Development Manager, responsible for exploring new trading opportunities, establishing and maintaining strong B2B client relationships, promoting the growth of our plastic recycling business in the UK, and supporting global expansion at the appropriate time. The ideal candidate should have extensive experience in business development, excellent client communication skills, and the ability to provide customized recycling solutions based on client needs and regulatory requirements. This position will be directly involved in the company's commercial development and contribute to advancing both a sustainable future and the company’s global progress Key Responsibilities · Develop and maintain B2B clients in the UK, including companies in manufacturing, packaging, logistics, and large commercial real estate sectors that require plastic recycling services; · Customise plastic recycling solutions based on client needs, including service plans, pricing structures, and compliance support; · Collaborate with the internal operations team to ensure effective implementation of client solutions; · Participate in business development along the plastic recycling industry chain, including raw material sourcing, recycling technology service providers, and policy-driven partnerships; · Represent the company in local industry events and exhibitions in the UK to enhance brand awareness; · Handle daily business communications, contract negotiations, and client relationship management to ensure smooth and efficient cooperation; · Prepare market research and business development analysis reports to provide data support and strategic recommendations to management. · Support the company's continued international expansion by developing and managing overseas client relationships, including those from mainland China and other regions, to drive cross-border cooperation and business growth. Who We’re Looking For · Bachelor's degree or above, preferably in Marketing, Environmental Science, Business Management, Finance, or related fields; · Over 8 years of B2B business development experience; · Excellent client communication and business negotiation skills, with a strong ability to build and maintain long-term client relationships; · Capable of efficient cross-departmental collaboration and independently driving project progress; · Understanding of the environmental protection industry; · Language skills: Fluent in English. Proficiency in Mandarin for professional communication will be a plus, as it supports more effective engagement with Chinese-speaking clients, suppliers, or partners, and contributes to potential future expansion in Asia; · Proficient in office software such as Excel, PowerPoint, and CRM systems.
We are seeking a young, enthusiastic, and motivated Junior Sales Executive to join our dynamic team. This is a commission-only position to start, ideal for someone hungry for success and eager to build a career in the logistics industry. The right candidate will have the drive to develop new business, build relationships, and contribute to the company’s long-term growth. Key Responsibilities: Identify and engage with potential clients in need of logistics and supply chain solutions Develop and maintain relationships with new and existing clients Promote Thira Logistics’ services and present tailored solutions Achieve sales targets and generate consistent business Collaborate with the team to ensure customer satisfaction and smooth service delivery Keep up to date with industry trends and market developments What We’re Looking For: Energetic and self-motivated with a strong desire to succeed Excellent communication and interpersonal skills Confidence in approaching new clients and presenting services Ability to work independently and manage time effectively Previous sales or customer service experience is a plus, but not essential A passion for logistics and willingness to learn and grow with the company What We Offer: Commission-only structure to start – high earning potential based on performance Clear path for career growth and potential base salary in the future Training, support, and mentorship from experienced professionals Opportunity to become a core member of a rapidly growing company A positive and entrepreneurial work environment Ready to grow with us? Send your CV and a brief cover letter and tell us why you’re excited to join Thira Logistics Ltd.
Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start