Customer service team lead jobs in United Kingdom - Page 5

The Cheese Toaster is an established street food company specialising in flat-iron sourdough cheese toasties since 2019. We trade at weekly food markets, work at some of the UK's top festivals and cater for Film/TV, Corporate Clients, Weddings and Events. We have worked with the likes of The Chicago Bears, Amazon, Nike, Warner Bros, Netflix, The BBC, Lidl, Jaguar, Landrover and Thorpe Park. Likewise, we have catered for The Crown, Matilda, Sonic 3, Paddington in Peru, Top Boy, Star Wars, The Nevers and The Witcher. We're looking for an Experienced Grill Cook to join and lead our team for Southbank Winter Market. Our ideal candidate: ● Must have a strong knowledge of food safety practices. ● Experience operating flat top griddles. ● Experience using a deep fat fryer. ● Has incredible attention to detail. ● Hold strong quality control standards ● Ability to deliver excellent customer service. Responsibilities: ● Prepare, cook and deliver food quickly and to a high standard. ● Maintaining a high standard of cleanliness of the kitchen and surrounding areas. ● Ensuring the correct usage of all machinery and equipment. ● Assisting with the loading and unloading of deliveries and supplies. ● Representing The Cheese Toaster and providing excellent customer service. ● Answering questions about our menu and understand allergens/dietary requirements. ● Comply with all health, safety and sanitation regulations. A level 2 food hygiene certificate and knowledge of the Safer Food Better Business HACCP. Perks: ● Working at the popular Southbank Winter Market ● Performance based commission over Christmas period. ● Free meals on shift and staff discount ● Opportunities to help develop our menu and have creative input ● Being an early part of a fast-growing and ambitious brand Pay £13.50ph Expected hours: Approx 40 hours across 4–6 days a week Additional pay: ● Performance bonus ● Tips Education: ● GCSE or equivalent (preferred) Experience: ● Previous experience as a grill chef or line chef (required) Licence/Certification: ● Level 2 Food Hygiene (required) Application deadline: 27/10/2024 Expected start date: 29/10/2024

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service

Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.

I am seeking a passionate Kitchen Manager to lead my client's energetic and friendly kitchen staff. In this role, you’ll inspire your team to create unforgettable dining experiences for your guests. This is an exciting opportunity to advance your career within a rapidly growing company that prioritises its people. About The Company What They Offer The successful Kitchen Manager will enjoy: A competitive salary of up to £37,000 per year, based on experience Unlimited complimentary cinema tickets for you and your friends 50% discount on all food and beverages (calories not included!) A comprehensive Employee Assistance Programme offering support in various areas, including finance and well-being Retail discounts A Cycle to Work Scheme Exciting staff events and team-building activities A great reason to start your day! Your Role As the Kitchen Manager, you will oversee all aspects of food preparation, ensuring every dish meets the highest standards. You will need: A dynamic leadership style to train and motivate your team, delivering outstanding service while maintaining operational excellence A keen eye for detail to ensure everything is perfect before service begins Full confidence in managing kitchen operations, including scheduling, inventory control, and ordering Strong knowledge of health and safety regulations as well as kitchen administration Collaboration with the management team to optimise service delivery and contribute to the cinema’s ongoing success What I Am Looking For Ideal candidates will possess: A genuine passion for hospitality and a commitment to fostering the same in your team A vibrant personality that enhances the workplace A love for food, beverages, customer service, and connecting with people An entrepreneurial mindset and a strong sense of initiative Previous experience as a Kitchen Manager, Head Chef, or Sous Chef, ideally in a fast-paced, branded environment Ready to Join The Team? If you’re excited about leading a kitchen team and creating memorable dining experiences, we want to hear from you! Apply today to maximise your chances for an interview. Job Type: Full-time Pay: £37,000.00 per year Experience: Kitchen management Cooking Work Location: In person 5 days out of 7 on a rota basis

We are looking for Front Office Supervisor Front Office Supervisors who maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. Opera Cloud knowledge and previous experience leading reception team in a hotel is essential.

We are seeking a motivated and experienced individual to join our team at Urban Baristas as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply.

AIM London is seeking enthusiastic individuals to join our team as Trainee Sales Consultants. If you’re looking for an entry-level role that provides full training and plenty of room for growth, this could be the perfect opportunity for you! About AIM London: We’re a sales and marketing company working with some of the UK’s leading broadband and energy suppliers, including Scottish Power. We specialize in face-to-face sales, delivering exceptional customer service and helping our clients achieve their goals. The Role: As a Trainee Sales Consultant, you’ll be responsible for: Interacting with customers face-to-face Presenting and promoting products and services Answering questions and resolving customer concerns Working towards sales targets and contributing to team goals What We’re Looking For: We’re looking for individuals who are eager to learn and develop their skills. No prior experience is needed, but you must: Be able to commute to Central London daily Have full, unrestricted right to work in the UK Have strong communication and customer service skills Be motivated, reliable, and goal-oriented Work well in a fast-paced, team environment What We Offer: At AIM London, we believe in supporting our employees’ growth. We offer: A starting salary of £24,000 plus commission and performance bonuses Comprehensive training and mentorship Opportunities for career progression Travel and networking opportunities Ready to start your sales career? Apply today and join AIM London as a Trainee Sales Consultant!

We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits

Job Opportunity: Delivery Driver / Warehouse for Graham the Plumbers’ Merchant Are you an experienced and reliable driver? Do you take pride in delivering excellent service? Join our team at Graham Kingston Bridge, a leading plumbers’ merchant, and help us deliver essential products to our customers! Position: Delivery Driver / Warehouse Location: Glasgow Hours: Full-time Salary: Competitive, with benefits Responsibilities: • Safely deliver plumbing supplies to customers • Load and unload materials, ensuring accuracy and care • Maintain excellent customer service at all times • Keep vehicle clean, organized, and well-maintained Requirements: • Full, clean driving license • Experience in delivery driving • Ability to lift heavy items and work in a fast-paced environment • Strong communication and customer service skills Why Join Us? • Competitive pay and benefits • A friendly, supportive team • Opportunities for growth and advancement Join Graham the Plumbers' Merchant today and be a part of our growing team!

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Location: East Anglia (Weekly office attendance required in Colchester) Are you a confident and driven sales professional looking to maximize your earning potential and grow your career? We are seeking enthusiastic Sales Representatives to join our team, representing Scottish Power, offering customers better energy rates through face-to-face sales at events, venues, and door-to-door. What We Offer: Competitive Base Pay – Guaranteed stable income Weekly Pay – Get paid weekly for your achievements Generous Commission Structure – Unlimited earning potential on every sale Career Growth – Fast-track promotions with ongoing career development opportunities Incentives and Bonuses – Earn rewards for top performance and meeting sales targets Flexible Full-Time and Part-Time Positions – Ideal for a healthy work-life balance Supportive Team Environment – Work alongside experienced professionals and gain mentorship to accelerate your success Key Responsibilities: Engage with potential customers at events, venues, and door-to-door, promoting and signing them up for better energy rates with Scottish Power Deliver excellent customer service and build long-term client relationships Consistently meet and exceed sales targets to maximize your commission Participate in weekly team meetings at our Colchester office to receive support and training What You Need: 1-2 years of face-to-face sales experience in door-to-door, event, or venue sales Strong communication skills and the ability to connect with customers quickly A self-motivated, results-driven attitude with a hunger to succeed Experience in energy or telecom is a bonus but not essential Team Leader Role Available: For those with leadership experience, we are also hiring Team Leaders for a managerial role. This comes with an enhanced base salary and commission on your team’s performance. Take your career to the next level with the opportunity to manage and inspire a team. Team Leader Responsibilities: Manage a team of sales representatives at events, venues, and door-to-door Provide coaching, support, and training to drive the success of your team Monitor individual and team performance to meet group targets Requirements for Team Leader: 2+ years of experience in a leadership role within door-to-door, venue, or event sales Proven track record of leading teams to achieve sales targets and success Excellent people management and motivational skills Additional Perks: Monthly Performance Bonuses for top performers Training and Development Programs – Expand your skills and take your career further Employee Recognition Programs – Be rewarded for your hard work and dedication Travel reimbursement for work-related travel to sales locations Location: East Anglia (Travel across the region for events, venues, and door-to-door sales)

Job description Job Overview We are seeking a skilled Salon Manager to oversee our salon operations and lead our team of beauty professionals. The ideal candidate will have a passion for the beauty industry and excellent leadership skills. Responsibilities - Communicate effectively with clients and staff to ensure exceptional service - Provide leadership and guidance to salon staff - Manage daily salon operations, including scheduling, inventory management, and customer service - Utilise organisational skills to maintain a well-run salon environment - Drive retail sales through effective merchandising and promotion strategies - Oversee sales management activities to achieve revenue targets - Lead team management efforts by motivating and supervising staff - Handle administrative tasks related to payroll, budgeting, and reporting - Skills - Multilingual abilities are advantageous,must speak fluently Vietnamese - Strong leadership qualities to inspire and guide the team - Organisational skills to manage salon operations efficiently - Sales management experience to drive retail sales - Retail management expertise for effective merchandising - Team management capabilities to lead and motivate staff - Supervising skills to ensure smooth salon operations - Administrative proficiency for handling various tasks efficient - This role is ideal for someone passionate about the beauty industry,with the skills to manage a successful team and drive the salon 's growth. - Job Type: Full-time - Pay: £32,000.00-£38,700.00 per year - Location: Highgate, Hampstead - Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Benefits: - Company pension - Employee discount - Store discount - Schedule: - Monday to Friday - Weekend availability - Work Location: 246 Haverstock Hill NW3 2AE - Application deadline: 30/10/2024

We’re looking for an experienced Head Chef to lead our kitchen and shape the menu at our charming Old English pub. If you’re passionate about traditional English cuisine and thrive in a hands-on, creative role, we want to hear from you! Key Responsibilities: • Create and oversee our new menu, ensuring top quality and consistency. • Manage, train, and inspire a small kitchen team. • Ensure smooth daily operations, with a focus on food safety and hygiene. • Deliver exceptional food and customer service. What We’re Looking For: • Proven experience as a chef in a similar role. • Passion for traditional English food. • Strong leadership, organisation, and time management skills. • Commitment to high standards and excellent service. • Ability to work six days a week. What We Offer: • Competitive salary (based on experience). • Free meals and accommodation. • Discounts on food and drinks. • Paid holidays. • Performance-based incentives. Ready to bring your culinary skills to a growing, dynamic pub? Apply now!

Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.

We’re looking for a charismatic and talented Senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings

We are seeking a skilled Restaurant Manager to oversee our dining establishment. The ideal candidate will be responsible for managing daily operations, ensuring excellent customer service, and maximising profitability. ## Duties - Supervise and lead the restaurant team to deliver exceptional service - Coordinate with the kitchen staff to ensure timely food production and delivery - Manage inventory levels and order supplies as needed - Implement and maintain high standards of cleanliness and food safety - Develop and execute marketing strategies to attract customers - Handle customer inquiries and resolve any issues promptly - Train new employees on restaurant policies and procedures ## Qualifications - Previous experience in team management within the hospitality industry - Knowledge of restaurant operations including bartending, cooking, and food production - Strong leadership skills with the ability to motivate staff - Understanding of food safety regulations - Experience in a hotel or restaurant setting is advantageous

About hazelInspired by the hazel branch in the original City of Glasgow crest (of which a stained-glass window can be found at our neighbours AC by Marriott), and the calm feeling of dappled light streaming through tree branches, Hazel brings an escape from the hustle and bustle of daily life. Hazel is the perfect choice for an experience before, during or after a day of shopping, sightseeing or working in Glasgow City Centre Hazel is where people take a moment to appreciate a quiet morning coffee, enjoy a catch up with friends over lunch, or savour a well-deserved dinner and cocktail. Our welcoming, knowledgeable team always look forward to welcoming our customers for a relaxing and enriching experience, time and time again. Find out more about hazel at: Why join hazel? You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... A Day in the Life at hazel What you'll be doing... Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. What we need from you! To succeed in the role of Chef de Partie you will need the following qualities and skills. The ability to adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety, and licensing regulations The ability to manage various sections of the kitchen, whilst ensuring health & safety standards are met To be flexible in your approach, and able to assist the Sous Chef and any other members of the kitchen brigade when required A team player who thrives in the hustle and bustle of a busy kitchen department Someone who is passionate about food and willing to learn Previous experience in a similar role, at either Chef de Partie of commis level An understanding of quality control and kitchen standards Join the family At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.. Equal opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Job Title: Plumbing and Heating Engineer Location: London Company: QF Property Maintenance Contract Type: Permanent Schedule: Full-Time (Monday - Friday 09:00 - 17:00). There will be participation in and out of hours on call, and overtime when necessary. About Us: QF Property Maintenance is a leading provider of plumbing and heating solutions, committed to delivering exceptional service to our customers. We are seeking a skilled and dedicated Plumbing and Heating Engineer to join our dynamic team. Key Responsibilities: - Install, repair, and maintain plumbing and heating systems in residential properties. - Diagnose and troubleshoot issues with plumbing and heating systems, providing effective solutions. - Conduct routine inspections and servicing of systems to ensure optimal performance and compliance with safety regulations. - Collaborate with clients to understand their needs, offer expert advice, and provide accurate estimates. - Adhere to all relevant building codes, regulations, and health and safety standards. - Maintain accurate records of work performed and materials used. - Provide excellent customer service, ensuring high levels of satisfaction and repeat business. Qualifications: - NVQ Level 2 or 3 in Plumbing and Heating or equivalent qualification. - Gas Safe Registered or equivalent certification. - G3 Qualified. - Valid driver’s license and own tools. - Minimum 5 years experience in plumbing and heating installation, maintenance, and repair. - Proficiency in reading technical diagrams and blueprints. - Strong problem-solving skills and attention to detail. - Excellent communication and customer service skills. - Ability to work independently and as part of a team. - Experience with renewable energy systems and modern heating technologies. Benefits: - Competitive salary based on experience. - 28 days holiday. - Company vehicle. - Company fuel card. - Work Uniform. - Opportunities for professional development and training. - Supportive work environment with a focus on career growth. QF Property Maintenance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full time - 40+ hours per week £14-15 p/h We are looking for experienced bartenders to join the team of this new opening in Kensington/Notting Hill Have proven ability to work in a fast-paced setting. Exceptional organisational, communication, and customer service skills Great knowledge of cask ales/kegs as well as wine and spirits etc. Provide friendly and professional service. Work as a team member supporting all colleagues to ensure team efficiency and professionalism.

Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.