Are you a business? Hire customer service team lead candidates in United Kingdom
An exciting opportunity has arisen to represent our company in the market. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day in hairdressing Saloon and bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. - Position: Account Manager (Public Relations) - Location: SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH - Job Type: Full-Time, Permanent - Salary: Up to £38,700 - £39,000 depends on experience. Responsibilities: - Work on collaborative marketing campaigns - Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust - Help to manage and develop a team to innovate and take a solution-based approach to challenges - Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of SNW Hair Saloon and its services to consumers, businesses, members of the public and other specified audiences - Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge. - Managing existing clients and providing them with excellent customer service - To achieve set activity & billing targets while also delivering promised services to the clients. - To ensure all processes and compliance procedures are followed ** Skills:** - Previous relevant work experience - Excellent communication skills - To be able to build strong work relationships - You must have experience working with Hair dressing saloon - Degree level education or equivalent / relevant work experience - The ability to work individually and as a team
Job Description Overview: We are seeking a highly motivated and experienced Sales Leader to join our team. This role is ideal for someone who thrives in a dynamic environment, has a strong sales background, and is ready to take on the challenge of leading a team in a fully commission-based role with an attractive commission rate of 50% per client, recurring monthly. What's in it for you? High Earning Potential: With a 50% commission on each client you or your team convert, your earning potential is limitless. As long as the client remains with us, you will continue to earn from that relationship monthly. Flexibility: Enjoy the freedom to work flexible hours, including the ability to manage your schedule to best suit your lifestyle. Leadership Opportunity: This role allows you to step into a leadership position where you can hire, train, and mentor your own team of sales associates, giving you the chance to shape the success of both your team and the company. Professional Growth: You'll be working in a fast-paced environment where your skills will be challenged and honed, providing you with valuable experience that can propel your career forward. Immediate Start: This is an opportunity to start ASAP, so you can begin earning and making an impact right away. Autonomy: You’ll have the autonomy to develop and implement your sales strategies, directly influencing the growth and success of the business. Responsibilities: Lead, Hire, and Train: Manage, hire, and train a team of sales associates to ensure they meet their targets and deliver exceptional customer service. Sales Strategy: Develop and implement effective sales strategies aimed at driving business growth and expanding our customer base. Team Motivation: Set ambitious sales targets and inspire your team to achieve them, ensuring consistent performance and growth. Performance Monitoring: Regularly monitor sales performance, providing feedback, guidance, and coaching to improve skills and achieve results. Client Relationships: Build and maintain strong relationships with clients, ensuring their satisfaction and long-term engagement with our services. Collaboration: Work closely with other departments, such as marketing and product teams, to enhance sales initiatives and ensure a seamless customer experience. Market Analysis: Stay informed on market trends and competitor activities, identifying opportunities for growth and adjusting strategies as needed. Reporting: Analyse sales data and provide actionable insights to drive further growth and optimise sales strategies. Experience & Requirements: Sales Leadership: Proven experience in a sales leadership role, preferably in a commission-based environment. Sales Expertise: Strong understanding of sales principles, strategies, and customer service practices. Communication Skills: Excellent communication and negotiation skills, with the ability to motivate and inspire a team. Analytical Skills: Ability to analyse data and market trends, drawing actionable insights to drive business growth. Proven Track Record: Demonstrated history of meeting or exceeding sales targets. Sales Software Proficiency: Familiarity with CRM systems and proficiency in Microsoft Office and other sales software applications. Flexibility: Availability to work flexible hours, including weekends and holidays, as required. Compensation: This position is fully commission-based with a high commission rate of 50% per client, recurring monthly. This means that for every client your team or you convert, you will earn 50% of the revenue each month, continuing as long as the client remains with us. Application Process: This position is starting ASAP. Previous sales experience is required, but anyone with the drive and ambition to succeed is encouraged to apply. We look forward to having you join our team and lead us to new heights in sales success! Goodluck!
Description: Walker Slater is looking for a new Womenswear Assistant Store Manager to support and lead our growing business in the heart of the fashion capital, Covent Garden, London. The Assistant Store Manager will be joining part of an exciting new leadership group, who will be working closely together alongside a talented store manager and experienced area manager, building up a special team. The responsibilities of the assistant manager will include; supporting the overall performance of the store, managing inventory, visual merchandising, providing an exceptional shopping experience and leading a passionate team focused on delivering high-quality customer service. The store has built up a loyal following since 2015 and needs an enthusiastic, high energy and passionate leader ready to work hard and contribute to the leadership team of Walker Slater London. Requirements: - Ability to build and maintain relationships with customers and team members. - Experience in support training and development of sales assistants, with a history of improving employee performance. - Ability to multitask and prioritise responsibilities while maintaining a high attention to detail - Excellent communication and interpersonal skills - Flexible and adaptable, with the ability to work in a fast-paced and ever-changing retail environment - Be action-oriented and solution-driven to achieve results - A desire to build relationships and promote teamwork. - Passionate about tweed, women's fashion and ambition. Beneficial: - Any qualifications in management or business - Any links to fashion or fashion-related courses - Any strong interest in social media and active profiles - Experience as a supervisor or above Benefits: - Part of an exciting and unique team-building project - Full management training provided - Staff discounts - Generous staff uniform allowance If you see yourself in the description above but not necessarily all the credentials of an experienced supervisor or manager, please feel free to get in touch by sending a strong cover letter of why you are ready for a team leadership opportunity. Walker Slater is made up of individuals who are kind, diverse, talented and unique. We value and embrace diversity in our workforce. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Please submit CV and Cover Letter for your application to be considered.
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After the huge success of our Shoreditch restaurant we opened two more in Borough Yards and in Soho. We also have dark kitchens and kiosks in London and now Manchester too. We are looking for epic people with a passion for hospitality who will join us on this journey! The Job An opportunity has arisen for a Bartender to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that has bartending experience and is proud of the craft of serving quality drinks. We are looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for the guests? Then please apply today! What we expect from you: • Hard working and professional with experience of working behind a busy bar • Passionate about drinks with an understanding of wine, craft beers, spirits and cocktails • Have a real CAN DO attitude • Kind, engaging and fun with personality and strong communication skills • Friendly, approachable and can keep a cool head under pressure, whilst presenting well • Attention to detail, clean and organised • Team player who communicates well with all colleagues • Punctual, reliable and trustworthy • Availability to working a mix of daytimes, evenings and weekends • Open to pitching in to support the front of house team if required – after all, we are all a team! What's in it for you? Hourly rate starting from £10.85 per hour plus service charge on top. Free food on shift Discounts in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time)
We are looking for a passionate and experienced Senior Cocktail Bartender to join our team. If you have a creative mind, a strong foundation in cocktail-making, and a love for Mexican culture and flavors, we’d love to hear from you! Key Responsibilities: Creative Cocktail Design: Develop and create innovative cocktails inspired by Mexican flavors and traditions, while also contributing to seasonal and themed menus. Customer Interaction: Deliver exceptional service with a friendly, engaging, and professional attitude. Share your knowledge of our cocktails, spirits, and Mexican culture with guests to enhance their experience. Bar Management: Oversee the daily operations of the bar, including inventory management, ordering supplies, and ensuring compliance with health and safety standards. Team Leadership: Mentor and train junior bartenders, guiding them in cocktail preparation, presentation, and customer service. Lead by example to maintain a high standard of work and teamwork. Quality Control: Ensure all drinks are prepared to the highest standard, both in taste and presentation, while maintaining consistency across the bar. Efficiency: Manage the bar efficiently during busy periods, balancing speed and quality. Ensure that the bar is always clean, organized, and well-stocked. Event Collaboration: Work closely with the events team to create bespoke cocktail menus for private events, tastings, and special occasions at the venue. What We Expect: Experience: A minimum of 3 years of experience working in a high-paced cocktail bar environment, with a strong foundation in mixology. Creativity: A passion for crafting unique and innovative cocktails, with a deep understanding of flavor profiles and presentation techniques. Knowledge of Mexican Culture: Familiarity with Mexican spirits, such as tequila, mezcal, and traditional ingredients, is highly desirable. Leadership Skills: Proven experience in leading and training a team, with strong communication and organizational abilities. Customer Service: A genuine passion for hospitality and ensuring guests have a memorable experience. Attention to Detail: High standards for drink presentation, cleanliness, and operational efficiency. Adaptability: Ability to thrive in a fast-paced environment, handle high-volume service, and adapt to the dynamic needs of the venue. Passion for Learning: A desire to continually expand your knowledge of cocktails, spirits, and Mexican culture, and to bring new ideas to the team.
Sherpa Food Tours, a vibrant and innovative tour company, is on a mission to create unforgettable culinary experiences for tourists from around the globe. We have just been awarded the #1 Food Experience by Tripadvisor for the World in 2024! We showcase the beauty, history, and unique culinary stories of London through dynamic and engaging city experiences. Our goal is to provide guests with not just a tour, but a memorable adventure through one of the world's most fascinating cities. Role Overview: We are seeking enthusiastic, charismatic, and knowledgeable individuals to join our team as Food Experience Hosts. In this role, you will lead small groups of tourists on a culinary journey through London, exploring iconic landmarks, hidden culinary gems, and sharing the city's amazing stories. This part-time position is perfect for those who love connecting with people from diverse backgrounds and have a passion for storytelling and food. Responsibilities: Conduct dynamic and fun food experiences around London, ensuring a safe and enjoyable experience for all guests. Share insightful stories and facts about London's culinary scene, engaging tourists with your knowledge and enthusiasm. Manage experience schedules and routes efficiently, typically from 4 PM to 8 PM, 3 times a week. Provide excellent customer service, addressing any questions or concerns with professionalism and a positive attitude. Ensure the experience group's needs are met and that the adventure is memorable and enjoyable for all. Collaborate with the Sherpa Food Tours team to continually improve the experience.
About Us: At Scarlett Coffee Roastery, we pride ourselves on offering an exceptional coffee experience. We roast our own unique blends in-house, carefully selecting the finest beans from around the world. Our commitment to quality extends beyond our coffee to the overall customer experience. We are looking for a passionate and skilled Head Barista to lead our coffee team and elevate our coffee offerings to new heights. Job Summary: As the Head Barista, you will be the face of our coffee program, responsible for ensuring the highest quality of coffee and customer service. Qualifications: Proven experience as a barista, at least 2-3 years. In-depth knowledge of coffee and espresso preparation. Strong leadership and team management skills. Excellent customer service and communication skills. Experience with coffee equipment maintenance and troubleshooting. Flexibility to work early mornings and weekends (Alternating).
We are looking for a skilled and enthusiastic Senior Barista to join our team at ARRO Coffee. This role involves working across our four locations: the flagship store on Oxford Street, as well as our cafés in Mayfair, Marylebone, and Bayswater. As a Senior Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. You will also provide leadership and mentoring to junior baristas across all locations. If you are passionate about coffee, have excellent leadership skills, and thrive in a dynamic environment, we’d love to hear from you! Key Responsibilities: Leadership & Mentoring: - Provide guidance and support to junior baristas across all locations, helping them develop their skills and knowledge. - Lead by example in delivering exceptional customer service and maintaining high standards of coffee preparation. - Assist in training new team members and conducting regular upskill training and assessments. Customer Service: - Greet customers warmly, take accurate orders, and deliver friendly, attentive service at all locations. - Handle cash transactions and operate the POS system to process payments accurately. - Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: - Prepare and serve a wide range of coffee and espresso-based drinks to ARRO’s recipes and quality standards at each location. - Ensure consistent use of coffee equipment and techniques to maintain excellence in every cup. - Monitor and adjust brewing techniques to optimise coffee quality across all locations. Operational Support: - Assist in managing daily operations at each location. - Maintain cleanliness and organisation in each café, including cleaning equipment, cups, cutlery, and sanitising work surfaces. - Restock supplies and manage inventory levels to support smooth operations. Food Service: - Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality at all locations. - Uphold food safety and hygiene standards during food handling and preparation. Team Collaboration: - Work closely with the Store Managers and other senior staff to ensure efficient café operations across all locations. - Foster a positive and collaborative work environment, contributing to team morale and productivity. Requirements: - Previous experience as a Barista, with a demonstrated ability to perform at a high level and mentor others. - Strong knowledge of coffee preparation techniques and espresso equipment. - Excellent leadership, communication, and interpersonal skills. - Positive, proactive attitude with the ability to work effectively in a fast-paced environment. - Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. - Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays, across multiple locations. Benefits: Competitive hourly wage: £13 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Regular opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week across all locations. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our four locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
ala Bazar, a prominent retailer specializing in the sale of fresh fruits and vegetables, is seeking a dedicated and experienced Shop Supervisor to oversee the daily operations of our store. The Shop Supervisor will be integral in ensuring that the shop functions efficiently, maintains a high level of customer satisfaction, and achieves sales targets. This role involves supervising daily operations, including the organization and cleanliness of the store, the proper receipt and display of fresh produce, and effective inventory management to minimize waste while ensuring product availability. The Shop Supervisor will also be responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for all customers. Additionally, the role requires leading and managing a team of sales associates, including their training, scheduling, and performance evaluation, fostering a positive work environment that promotes teamwork and collaboration. Moreover, the Shop Supervisor will monitor sales performance, analyze trends, and implement strategies to meet sales targets while managing financial aspects such as cash handling and daily reconciliations. Ensuring compliance with health and safety regulations is also a key responsibility, maintaining a safe shopping and working environment. This full-time position requires a candidate with proven experience in retail supervision, preferably in a food or fresh produce setting, who possesses strong leadership skills, excellent customer service capabilities, and the ability to thrive in a fast-paced environment. Lala Bazar offers a competitive salary, opportunities for career growth, and a supportive work environment for those passionate about leading a successful retail operation.
Job Title: Head Chef Location: FIENA Cafe, King's Cross/Russell Square, London Job Type: Full-Time (7 days a week) Working Hours: 07:30 AM - 03:00 PM Start Date: August 19, 2024 FIENA Cafe is a new coffee and brunch destination located in the heart of King’s Cross/Russell Square. We are dedicated to providing our customers with high-quality food and exceptional service in a warm and inviting atmosphere. As we gear up for our opening on September 1, we are looking for a passionate and experienced Head Chef to lead our kitchen team. Job Summary: The Head Chef will be responsible for overseeing the daily kitchen operations, creating innovative brunch and coffee-related dishes, and ensuring that all food is prepared and delivered on time. The ideal candidate will have extensive experience in catering and managing a kitchen in a coffee shop or brunch setting, with a strong emphasis on quality and efficiency. Key Responsibilities: - Develop and execute a diverse and seasonal brunch menu that aligns with our cafe’s vision. - Ensure all food is prepared and presented to the highest standards. - Manage kitchen staff, including hiring, training, and scheduling. - Oversee inventory management and maintain stock levels to ensure timely delivery of all products. - Ensure compliance with health and safety regulations and maintain a clean, organized kitchen. - Collaborate with the management team to enhance customer satisfaction and address any issues that arise. - Monitor food costs and waste, implementing strategies to optimize efficiency. - Proven experience as a chef in a coffee shop or brunch environment. - Strong background in catering and menu development. - Excellent leadership and teamwork skills. - Ability to work efficiently under pressure in a fast-paced environment. - Knowledge of food safety regulations and best practices. - Creative mindset with a passion for food and customer service. - - Competitive salary based on experience. - Opportunity to be part of a dynamic new team. - A creative environment where your ideas are valued. - Employee discounts and perks. If you are an enthusiastic chef with a passion for brunch and coffee culture, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience. Join us at FIENA Cafe and help us create a memorable brunch experience for our customers!
Job Title: General Manager - Coffee Shop Location: Hanwell, Ealing (Elizabeth Line) Job Type: Full-Time About Us: At MOMENTUM, we believe in the power of a great cup of coffee to bring people together. Our shop is more than just a place to grab a drink—it's a community hub where customers can relax, work, and connect. We are passionate about providing exceptional coffee, delicious pastries, and outstanding service in a welcoming environment. As we continue to grow, we’re seeking an experienced and dedicated General Manager to lead our coffee shop and ensure it operates at the highest standards. Job Description: We are looking for a seasoned General Manager to oversee the daily operations of our coffee shop. This role is perfect for someone who is passionate about coffee, has a deep understanding of café culture, and is experienced in managing a fast-paced, customer-focused environment. The General Manager will be responsible for all aspects of the business, from managing the team and ensuring excellent customer service to optimizing operations and driving business growth. Key Responsibilities: - Oversee Daily Operations: Manage all aspects of the coffee shop’s day-to-day activities, ensuring a smooth and efficient operation. - Team Leadership: Lead, mentor, and develop a team of baristas and support staff, fostering a positive and collaborative work environment. - Customer Service Excellence: Ensure every customer receives top-notch service, resolving any issues swiftly and effectively. - Inventory Management: Monitor and manage inventory levels, order supplies, and maintain relationships with coffee and bakery suppliers. - Quality Control: Ensure that every cup of coffee and food item meets our high standards for quality and presentation. - Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the coffee shop remains profitable. - Scheduling: Create and manage staff schedules to ensure adequate coverage during all hours of operation, particularly peak times. - Marketing & Promotion: Develop and implement marketing strategies to attract new customers and retain regulars, including managing social media and in-store promotions. - Health & Safety Compliance: Ensure the coffee shop meets all health, safety, and cleanliness standards, maintaining a safe environment for customers and staff. - Community Engagement: Act as the face of the coffee shop, building relationships with local customers and participating in community events. Qualifications: - Minimum of 3-5 years of experience in a management role within a coffee shop, café, or similar food and beverage environment. - Strong knowledge of coffee, including different brewing methods, origins, and flavor profiles. - Proven leadership and team management skills, with experience in training and developing staff. - Excellent customer service skills and the ability to maintain a customer-focused environment. - Experience in inventory management and supplier relations, particularly in the coffee industry. - Financial acumen, with experience in budgeting, cost control, and financial reporting. - Ability to thrive in a fast-paced environment, with strong organizational and multitasking abilities. - Familiarity with point-of-sale systems, scheduling software, and other relevant tools. - Passion for coffee culture and a commitment to delivering an exceptional café experience. What We Offer: - Competitive salary with performance-based bonuses. - Opportunities for career growth and professional development within the coffee industry. - A supportive, team-oriented work environment. - Employee discounts on coffee, pastries, and other café offerings. - Paid time off and other benefits.
Britevox is a multi-award winning & industry-leading direct marketing agency specialising in customer acquisitions. Since 2018 we have represented some of the UK's largest organisations, Through face-to-face solutions, particularly in residential sales. Over the years, we've successfully run campaigns for over 30 recognised organisations and our client base continues to grow. We're dedicated to driving results, forging meaningful connections and delivering excellence in every interaction. We are currently looking for sales representatives within a residential campaign. Responsibilities: Being a Brand Ambassador for our non-profit clients Acquiring customers and supporters Managing personal performance and working towards individual goals Upholding and building client reputation Engaging and building relationships with prospective customers Providing a high level of customer service What can we offer you? Great location - the office has great commute links and 5 minute walk to both Old Street and Shoreditch High Street underground stations Career development Uncapped Earnings - we offer two different pay structures, a commission only structure which offers £15-£40 per sale and +a brand awareness day rate structure that pays £68-£78 per day plus £10-£40 for every sale, in both campaigns you can expect to make 2-4 sale per day for average earnings of £350-£1000 per week including added financial incentives Immediate Start Self-employed/sub-contracted role within residential campaigns Product coaching knowledge provided Events - Enjoy being part of a team with weekly social nights, monthly offices activities, quarterly workshop events, and other annual events such as Xmas party, a summer event, and much more The Ideal candidate will be/have: Ideally, we are looking for someone with experience within a customer service industry, whether that’s retail, tourism, bar work or a previous sales role Must be eligible to work in the UK, full UK visa required Fluent English speaking skill is a must as the main focus of the role is speaking with customers face to face Positive mentality and open to taking on new challenges Excellent communication skills If you feel you may be suitable for the role or would like to hear more, then please apply to this advert with your most up to date CV. Job Types: Full-time, Permanent Pay: £350.00-£750.00 per week Additional pay: Performance bonus Benefits: Company events Schedule: Monday to Friday Work Location: In person Job Types: Full-time, Permanent Pay: £24,000.00-£45,000.00 per year Additional pay: Commission pay Loyalty bonus Performance bonus Benefits: Company car Company pension Employee mentoring programme Referral programme Flexible language requirement: English not required Schedule: Monday to Friday Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (preferred) Work Location: In person
La Mia Mamma restaurant is seeking for an experienced Restaurant Manager who can lead our team and deliver an exceptional service to our guests. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations. https://www.lamiamamma.co.uk/ The position is open at the following locations: - La Mia Mamma, 2 Hollywood Road, SW10 9HY - La Mia Mamma, 190 Kensington Park Road, W11 2ES - La Mia Mamma, 257 Kings Road, SW3 5EL What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Responsible of evaluations, staff coaching, recruitment and training. - Maintains consistent inventory with minimal waste, oversees purchasing to ensure full menu availability. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervison of a particular Food and Beverage Shift, ensuring high standards of service and cleaniness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delagating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Shift Leader, you will need the following qualities and skills. Experience of working in a Food and Beverage department within a medium to large hotel. Attention to detail Excellent customer service skills Supervisory experience, is preferred, but not neccessary for this role. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £25869.64 - £25869.64 per annum A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervision of a particular Food and Beverage Shift, ensuring high standards of service and cleanliness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delegating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Job Summary: Mobile Shop Manager Position: Mobile Shop Manager Location: E12 London Employment Type: Full-Time About Us: Access Mobile is a leading retailer in the mobile technology sector, offering the latest smartphones, tablets, and accessories. We pride ourselves on delivering exceptional customer service and cutting-edge products. We are seeking a dynamic and experienced Mobile Shop Manager to join our team and help drive our business forward. Key Responsibilities: Store Operations Management: Oversee daily store operations to ensure smooth and efficient functioning. Maintain optimal stock levels through accurate inventory management and ordering. Ensure the store is clean, well-organized, and visually appealing. Sales and Customer Service: Lead, motivate, and manage the sales team to achieve and exceed sales targets. Provide exceptional customer service by addressing customer inquiries and resolving issues. Implement effective sales strategies and promotional activities to boost sales. Team Leadership: Recruit, train, and develop store staff to maintain high performance standards. Conduct regular performance reviews and provide constructive feedback. Foster a positive and collaborative work environment. Financial Management: Monitor and analyze sales performance and financial data to identify areas for improvement. Prepare and manage the store budget, ensuring all financial targets are met. Handle cash management and ensure compliance with company policies and procedures. Marketing and Merchandising: Collaborate with the marketing team to plan and execute in-store promotions and events. Ensure that all products are accurately priced and well-displayed. Stay updated on market trends and competitor activities to maintain a competitive edge. Compliance and Security: Ensure compliance with all company policies, procedures, and legal requirements. Implement and maintain security measures to protect store assets and prevent loss. Conduct regular audits and inspections to ensure adherence to standards. Qualifications: Proven experience as a retail manager, preferably in the mobile or electronics industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of sales principles and customer service practices. Proficiency in inventory management and financial analysis. Ability to work flexible hours, including weekends and holidays. High school diploma required; Bachelor's degree in business administration or related field preferred. What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and career advancement. Employee discounts on our products. A vibrant and supportive work environment. How to Apply: If you are a motivated and experienced retail professional with a passion for technology and customer service, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience Be part of a team that is at the forefront of mobile technology retail! Feel free to tailor the job summary to better fit your company's specific needs and values.
Assistant Manager required for our East Finchley store. Retail, customer service and management experience is essential. You must be able to lead and manage a team whilst supporting the store manager in the daily operation of the store. Salary will be dependent upon experience. Only those with experience will be considered.
We are fun, social , cosy small cafe in the heart of the Bruntsfield. We do take coffee and food seriously. COMB is a family run business that loved by locals, regulars and people of Edinburgh. Our people come for a coffee and stay for a chat. What you'll be doing As a head barista you will be the coffee master of the Comb. Your extensive knowledge about specialty coffee will help you to lead the team, make product orders and drive sales through the roof. You will be also providing excellent customer service in our cosy café. Responsibilities - Teach others about efficient workflow, the perfect espresso shot and acing their latte art. - Assist general manager with scheduling , rotas, stock management and inventory. - Maintain cleanliness and sanitisation standards at all times. Ensure a clean, safe, fully operational coffee station ans serving kitchen. - Create new recipes and make outstanding coffee. Show off your latte art - get creative! - Provide exceptional customer service by engaging with patrons in a friendly manner Experience Required Skills: - Knowledge of food safety regulations - Proficiency in basic maths for cash handling - Strong time management skills Nice-to-Have Skills: - Previous experience in a similar role. Join our small and friendly team and be part of a vibrant café environment where you can showcase your barista skills while delivering top-notch service to our locals and regulars. - What we are looking for We are looking for head baristas with passion and experience within the specialty coffee industry. The diary to accommodate full time flexible shifts and a background using manual espresso machines and dialling grinders. Job Types: Full-time, Permanent Pay: £10.31-£11.00 per hour Expected hours: 32 – 48 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Store discount Schedule: 8 hour shift Day shift Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred) Work Location: In person Expected start date: 12/08/2024
We are seeking a dedicated Shop Supervisor to oversee daily operations and lead our team in a busy retail environment. The ideal candidate will have strong leadership skills and a passion for delivering exceptional customer service. Duties - Manage and supervise shop staff, providing guidance and support as needed - Ensure smooth operation of the shop floor, including stock management and visual merchandising - Implement sales strategies to drive revenue and meet targets - Handle customer queries and complaints in a professional manner - Maintain a clean and organised shop environment - Conduct regular staff training sessions to enhance product knowledge and customer service skills Qualifications - Proven experience in sales management or retail supervision - Excellent time management skills with the ability to prioritise tasks effectively - Strong leadership qualities with the ability to motivate and inspire team members - Proficient in administrative tasks such as scheduling and inventory management - Bilingual proficiency is advantageous - Exceptional phone etiquette and communication skills Join our team as a Shop Supervisor and be part of a dynamic retail environment where your organisational skills and leadership abilities will make a difference! Job Type: Full-time Pay: £25,000.00-£38,700.00 per year Additional pay: Performance bonus Tips Benefits: Company pension Employee discount Store discount Schedule: Monday to Friday Weekend availability Education: Bachelor's (preferred) Experience: Retail sales: 2 years (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred)
Start date: 19th August 2024 Job Title: Dealer Relationship Manager / Business Development Manager Location: Uxbridge office & work from home (hybrid) Working Hours: Monday - Friday, 9am-5pm (some weekends due to the nature of the work) - Salary: £1400 per month basic (increases after 3 months to £2000 based on performance) - Commission: £25 - £100 per deal - **OTE after 6 months will be £3500+ per month ** Key Responsibilities: - Onboarding car dealerships across the UK (cold calling) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction. - Updating CRM - Maintain a log of conversations with dealerships and track progress on relationship management. - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships. - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals. - Handle dealership complaints, grievances, and needs to ensure loyalty to CarFinanced Training will be provided Join us at CarFinanced and be part of a dynamic team dedicated to providing exceptional car finance solutions to our clients and partners.
Location: Edmonton N18 3AH Company: Star Tiles & Bathrooms Ltd Job Type: Full-Time Salary: Competitive, based on experience About Us: Star tiles is a leading provider of bespoke kitchen installations, specializing in high-quality worktops. We pride ourselves on our craftsmanship, attention to detail, and commitment to customer satisfaction. Our team is dedicated to transforming kitchens into beautiful, functional spaces that exceed our clients' expectations. Job Description: We are seeking an experienced Kitchen Worktop Fitter to join our skilled team. The ideal candidate will have a strong background in fitting various types of kitchen worktops, including granite, quartz, solid surface, and laminate. You will be responsible for ensuring precise measurements, expert cutting, and flawless installation to deliver a perfect finish every time. Key Responsibilities: Measure and template worktops accurately according to kitchen designs. Cut, shape, and install worktops, ensuring precise alignment and secure fitting. Work with a variety of materials, including granite, quartz, solid surfaces, and laminates. Handle all aspects of installation, including cutting, joining, and finishing. Collaborate with kitchen fitters, designers, and other trades to ensure seamless installation. Ensure all work complies with safety regulations and quality standards. Provide excellent customer service, addressing any concerns or adjustments as needed. Maintain tools and equipment, ensuring they are in good working condition. Qualifications: Proven experience as a Kitchen Worktop Fitter or similar role. Proficiency in working with a range of worktop materials (granite, quartz, solid surfaces, laminate, etc.). Ability to read and interpret kitchen plans and templates. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work effectively with clients and team members. Physical fitness and ability to lift and handle heavy worktops. Valid driver’s license and reliable transportation. Certification or training in kitchen fitting or related fields is a plus. Benefits: Competitive salary. Opportunity to work on a variety of high-end kitchen projects. Career advancement and professional development opportunities. A supportive and collaborative work environment. Company vehicle and tools provided (if applicable). Star Tiles & Bathrooms Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Benefits: Company pension Free parking On-site parking Schedule: Monday to Friday Weekend availability Experience: Drylining: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: kitchen worktop fitter
Location: Remote (Preferably based in Bury St. Edmunds, UK) Position: Full-Time (Monday - Friday, 8 hours per day) About Us: We are a well-established home removals company based in Bury St. Edmunds, committed to providing exceptional service to our clients. As our business continues to grow, we are seeking a highly motivated and organised Booking Coordinator to join our team. This is a fantastic opportunity for someone with strong interpersonal skills and a passion for customer service. Role Overview: As a Booking Coordinator, you will play a vital role in our operations, ensuring that our clients' moves are scheduled smoothly and efficiently. You will be responsible for managing customer interactions, scheduling home surveys, and handling bookings. This is a remote role, but we prefer candidates who are local to Bury St. Edmunds to facilitate occasional in-person meetings. Key Responsibilities: Lead Management - Call leads daily to schedule home surveys with our team. Customer Support - Respond to customer emails and answer any questions they may have about their move. Booking Coordination - Assist with scheduling and amending bookings to ensure seamless operations. Invoicing - Send invoices to customers and handle any related queries. Communication - Maintain clear and professional communication with customers and team members. Qualifications: Experience - At least 3 years of customer support experience, with a preference for telephone support. Skills - Strong interpersonal skills and the ability to communicate effectively with customers. Organisation - Must be highly organised and able to manage multiple tasks simultaneously. Tech-Savvy - Experience with basic CRM tools is required. Remote Working - Must be able to work independently Equipment - A laptop will be provided. Benefits: Competitive salary based on experience. Full-time remote working. Opportunity to be a part of a supportive and growing team. Laptop provided for work use.
ParcelVolt Ltd, a prominent logistics company operating in Yorkshire and The Humber areas, is in search of a reliable Courier Driver to enhance our proficient delivery team. As a Courier Driver, you will play a crucial role in ensuring the timely and secure delivery of parcels to diverse residential and commercial locations. Join our team and be part of an environment that values your dedication and drive. Duties: - Collect the delivery van from the depot and load parcels from the staging area. - Execute prompt and safe deliveries of packages to specified destinations. - Maintain professional and courteous interactions with customers and the public. - Follow designated routes efficiently, adhering to scheduled delivery times utilizing smart apps. - Adhere to all road safety regulations to guarantee safe driving practices. Requirements: - Possession of a full UK or EU driving license for at least 1 year. - Ability to successfully pass criminal background checks, drug & alcohol tests. - Willingness to commute to and from the delivery station at HU14 3HB. - 6 hour shifts (Start time between 7:30am-8am and finish around 2pm) - 9 hour shifts (Start time between 11:30am-12noon and finish around 9pm) - Minimum age requirement of 21 years, with availability for weekend, evening, and holiday shifts. - Physical fitness level suitable for handling heavy lifting tasks. - Proficiency in driving and confident in driving vans. Company Description: ParcelVolt Ltd specialises in rapid and secure parcel deliveries throughout Yorkshire and The Humber regions. Our dedicated team ensures reliable services for homes, businesses, lockers, and cars. We empower our employees to take charge of their responsibilities, fostering a culture of continuous enhancement. If you are passionate about logistics and committed to delivering exceptional service, we invite you to be part of our dynamic team. ParcelVolt Ltd Offers: - Competitive service payments disbursed weekly (2 weeks in arrears). - Provision of fully insured van with pre-loaded fuel for efficient deliveries. - Shell fuel card provided for diesel vans. - Bonus & reward schemes enhancing earning potential. - Opportunities for career advancement into Lead Driver positions. - Self-employed status offering flexibility in managing your schedule. Desired Skills: - Strong customer service skills with some relevant experience preferred. - Attention to detail and dedication towards delivering quality service. - Capability to work independently or collaboratively within a team setting. - Veterans or ex-emergency services personnel are encouraged to apply. - Flexibility to accommodate varying service demands. Join us at ParcelVolt Ltd where your contributions drive our fast-paced logistics operations forward. Apply now and become an integral part of a team that appreciates your commitment and excellence in parcel delivery services.
Job Title: Cleaner Housekeeper Company Name: Cleanup Avenue Services Location: Maidstone Cleanup Avenue Cleaning Services is currently seeking a professional and experienced Cleaner Housekeeper to join our team. As a leading provider of cleaning services, we pride ourselves on delivering exceptional results to our clients. We are looking for a dedicated individual who shares our passion for cleanliness and providing top-notch customer service. Key Responsibilities: - Maintaining a clean and organized environment for our clients - Thoroughly cleaning and disinfecting bathrooms, bedrooms, living areas, and kitchens - Dusting, vacuuming, and mopping floors - Restocking supplies and reporting any maintenance needs to management - Completing laundry and ironing tasks as needed - Ensuring all rooms are ready for guests and inspecting for any missed areas - Adhering to company safety and sanitation policies - Communicating with clients in a professional manner and addressing any concerns or special requests Requirements: - Minimum of 1 year of experience in housekeeping or cleaning services - Knowledge of cleaning supplies and techniques for various surfaces - Ability to work independently and efficiently - Excellent time management skills - Strong attention to detail and high standards for cleanliness - Excellent communication and customer service skills - Flexibility to work weekends and holidays as needed - Must be able to pass a background check We offer competitive pay and a supportive work environment. This is a great opportunity for someone looking to join a reputable and growing company. If you are a reliable and hardworking individual with a passion for cleaning, we encourage you to apply for this position. Please submit your resume and a brief cover letter highlighting your relevant experience. Cleanup Avenue Cleaning Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thank you for your interest in joining our team. We look forward to reviewing your application. Sincerely, Cleanup Avenue
An exciting opportunity has arisen to represent our company in the market. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager (Public Relations) Location: London Job Type: Full-Time, Permanent Salary: Up to £38,000 - £39,000 depends on experience. Responsibilities: · Work on collaborative marketing campaigns · Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust · Help to manage and develop a team to innovate and take a solution-based approach to challenges · Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of an organisation and its services to consumers, businesses, members of the public and other specified audiences · Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics · Managing existing clients and providing them with excellent customer service · To achieve set activity & billing targets while also delivering on agreed objectives · To ensure all processes and compliance procedures are followed About you: · Previous relevant work experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with accounting/financial information · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team Contact: Scope Design Construction Ltd