Trabajos customer service team lead en Reino Unido - Page 4

About Homeward Legal Homeward Legal is a leading online sales and marketing agency specialising in providing committed clients for solicitors and surveyors in the property industry. We pride ourselves on delivering exceptional customer service and results for our clients, fostering a culture of teamwork and excellence as well as a fun and friendly office environment with healthy, rewarded competition. Job Description: Sales Executive at Homeward Legal Location: Remote / Hybrid (Required to attend office in London every Friday 9am - 5pm) Employment Type: Permanent - Monday to Friday, 9am-6pm with 1 Saturday a month. On-Target Earnings (OTE): Basic Plus OTE (average additional £20k+ per annum) Role Overview We are seeking a motivated and experienced Tele-Sales Executive to join our dynamic team. This role focuses on converting inbound, qualified leads into satisfied customers. If you're a natural relationship builder with a proven track record in sales, we want to hear from you! Key Responsibilities • Lead Conversion: Handle incoming sales inquiries and convert leads into clients through effective communication and relationship building., • Client Engagement: Build and maintain strong relationships with clients to ensure satisfaction and repeat business. Answer existing clients’ queries and assist with customer support., • Utilise CRM: Effectively manage leads, callbacks and customer interactions using our online CRM, email and telephony system., • Collaboration: Work closely with team members to achieve individual and team sales targets. Requirements • Experience: Minimum of 2 years in a sales or sales-adjacent role with a proven track record of success., • Communication Skills: Excellent written and verbal communication skills to effectively engage with clients., • Technology Proficiency: Comfortable using online CRMs and managing emails., • Relationship Building: A natural ability to create and nurture client relationships., • Resilience: Ability to handle challenges and maintain a positive attitude., • Initiative: Be self-motivated and willing to go the extra mile to satisfy customer requirements Benefits • Commission Opportunities: Significant individual and team-based commission potential – half our existing sales team earnt over £20,000 in commission last year., • Incentives Participation: Engage in regular daily, weekly, monthly, and quarterly financially rewarded incentive programs., • Team Events: Regular staff events, including meals out, activity days, and weekly Friday drinks., • Private Health Insurance: Health insurances through Simplyhealth, for cashback on dental, eyecare, muscle / body treatments and more., • Training and Coaching provided: Initial 2 week training programme provided by our sales manager and C.O.O, followed targeted coaching sessions.# How to Apply If you're ready to take your sales career to the next level with Homeward Legal, please submit your CV outlining your relevant experience. Join us at Homeward Legal and be part of a vibrant team that values success and collaboration, if you have any questions or need further clarification, feel free to ask!

Do you want to own and grow strategic distributor relationships across EMEA, with real influence over revenue, brand presence and long-term partnerships? Are you energised by spotting commercial opportunities in international markets and turning insight, data and relationships into sustained sales growth? Would you thrive in a role that blends travel, autonomy and senior-level collaboration while shaping the future of licensed sports and fashion brands from a London base? MacGregor Black are partnering with a leading consumer brand on the search for a International Sales Manager. This is a Perm role based in London. You will be responsible for developing and managing strategic relationships with partners across EMEA, driving sales growth, and ensuring high levels of customer satisfaction. This role will involve occasional business travel throughout the region. Key Responsibilities: • Develop and execute sales and account plans to drive revenue growth and achieve targets across a portfolio of licensed apparel and accessories brands., • Identify and acquire distributor partners across Central Europe, Scandinavia, and the Middle East., • Identify upselling opportunities and introduce new products or services to existing partners., • Build trusted relationships with partners, understanding their business models across wholesale, retail, and online channels., • Analyse sales data and performance metrics to inform decision-making and adjust business plans., • Conduct market research, monitor industry trends, and gather competitor intelligence to identify opportunities and threats., • Lead category management conversations with customers, using insights to influence commercial decisions., • Participate in key business meetings, including annual planning, commercial strategy, forecast validation, demand planning, and brand reviews., • Collaborate with internal teams (sales, marketing, operations, customer service) to ensure seamless coordination and customer satisfaction., • Provide weekly and monthly sales reports to senior leadership and the wider business., • Develop and implement consumer-focused brand-building plans with partners, including purchase and distribution targets. What We’re Looking For: • Proven experience as an International Accounts Manager, Distributor Manager, or similar role within the sports, fashion, or FMCG sector., • Strong understanding of the sporting goods and/or fashion industry, including key players and market trends., • Demonstrated ability to build and maintain strong relationships with international customers and distributors., • Excellent negotiation, communication, and presentation skills (internal and external)., • Strong analytical and problem-solving skills., • Proven track record of meeting or exceeding sales targets., • Proficiency in CRM systems and MS Office Suite., • Willingness and ability to travel across the EMEA region for client meetings, events, and trade shows., • Entrepreneurial mindset with creative thinking within defined brand guidelines., • Highly motivated and target-driven, with a collaborative team spirit., • Culturally aware and adaptable in diverse business environments., • Willingness to be office-based in London when not travelling, contributing to a high-performance team culture. Salary c £60k For more information, please contact John Stanley.

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms. Please note this role is covering maternity leave for 12 months. RESPONSIBILITIES: Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations. Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team. MEASURES OF SUCCESS • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested., • TEAMWORK – one team CONNECTING WITH OTHERS Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g Internal • Marketing Team, • Leadership Team, • Commercial Teams, • Customer Services, • International Divisions QUALIFICATIONS • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential. EXPERIENCE & SKILLS • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible

The Account Director will have a passion for creative production, customer service and a hunger for developing and delivering profitable business. They will be responsible for the operational delivery, quality of service and strength of relationship on a Tag account that has a fully end-to-end production focus. This role requires someone who has a good understanding of Tag’s proposition, can build strong relationships with clients and creative agencies, and work collaboratively with colleagues across the business. A sound understanding of creative agency processes is necessary to build processes that work with these partners. The Account Director will need to have a firm grasp of the services provided across their client’s brand across Creative Production and technology, or both dependent on the scope. They will need to have a project management background, be financially numerate, a laser focus on exceeding client expectations, and motivated to develop strategic, long-term solutions for their clients ‘brands. The Account Director may also work on a global campaigns and as such be responsible for delivery and client satisfaction across regions and showing an understanding/appreciation across the different market requirements. Client ■ Proactively and regularly keeps in touch with key day to day clients ■ Build relationships with comms & marketing managers, in-house creative & content teams; to win new work, receive campaigns, and help ensure all work is awarded to TAG where suitable ■ Develop a deep understanding of a client's business and the wider Public Sector ■ Establish high level of trust and credibility with clients ■ Seek to gain visibility of campaigns and media plans 6+ months in advance of delivery Finance ■ Look to build relevant relationships with relevant client creative agencies so that our work is more joined up and efficient ■ Manage client expectations, and propose solutions to challenging situations ■ Use insight and knowledge to develop additional services Tag can offer ■ Working with Business Director to grow the revenue and gross profit of the account ■ Ensure accurate forecasting and billing for all services ■ Be responsible for the ongoing WIP/ Billing and GRN position, following up with the relevant central teams where jobs are past material dates on a weekly basis ■ Work with clients to understand any budgets they have for certain periods or large projects ■ Guide team to ensure end-to-end financial control of projects is in place and adhered to constantly, including pre-bills Process ■ Ensure Monthly Management Information packs reviewing the service delivered to our client(s) are accurate and submitted on time ■ Take ownership of any strategic briefs, ensuring the client’s needs are delivered against objectives ■ Where necessary receive any new campaigns briefed from client, ensuring relevant internal shared service teams are made aware and correct briefing process is followed ■ Support clients to understand Tag’s wider production services and capability, and build processes that are agile and fulfil clients’ requirements in a cost-effective manner for Tag People ■ Manage individual and team performance within your client services team ■ Work collaboratively with the central Creative Production teams involved in the production of work delivered to the client, engaging well and supporting these teams where necessary ■ Conduct feedback and appraisals for any direct reports throughout the year ■ Drive self-development and take part in all relevant training ■ Work closely with the Business Director to design the team structure and setting of roles and responsibilities for any future projects being designed for the client Key Competencies ■ Ensure training of the team is up to date and opportunities identified to further develop team ■ Display strong leadership skills – ability to lead by example – acting as a role model to account management team ■ Step in as senior liaison to help troubleshoot internal and client issues ■ Client relationship focus ■ Service Delivery ■ Subject Matter Expertise ■ Commercial Acumen Personal attributes ■ Experienced account director with exceptional client management skills ■ Will have 5+ years experience within Creative Production and Agency environment ■ Self-motivated with high personal drive ■ Effective under pressure and able to deliver consistently ■ Articulate and a good listener ■ Excellent judgement ■ Strong influencing and negotiation skills

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. This role is for a proven professional with exceptional construction sector and commercial knowledge and ability. You will have a proven track record of business-to-business success and able to demonstrate a contemporary leadership style with particular focus on continued professional development, succession planning and empowerment of their teams. This role will require a visionary approach to ensure our customer’s needs are continuously evaluated, understood and filtered into our approach to top customer facing activities. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans ensuring a fully integrated and collaborative ethos that achieves maximum customer value. This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. Responsibilities: Day to day • Monitor the TSR’s appointments, diaries, schedules, and time by effective planning of call, travel and meetings, • Understand customer’s requirements, providing technical assistance and ensuring delivery of optimum solutions, • Ensure ongoing excellent management of the customers and their expectations., • Ensure quality eDRF’s are submitted to the design team., • Ensure all information passed to the operations team is clear and concise enabling best responses., • Undertake regular live hire report reviews and liaise with the operations team on any anomalies and where necessary liaise with the customer to close out potential issues before invoicing., • Actively support the resolution of damages, • Provide the necessary after sales activity to ensure all contracts are concluded successfully, • Ensure all Glenigan leads, and other sources are suitably qualified by all TSR’s and sales support., • Ensure Sales Support provide consistent lead generation and optimise support to the TSR’s, • Ensure all opportunities are pursued in a timely manner by TSR’s, • Ensure area coverage is maintained during periods of annual leave by the TSR’s., • Undertake supplementary site visits when TSR’s are busy., • Work closely with the Regional Engineer (RE) to ensure appropriate projects are supported Team & Performance Management • Provide day to day management to the Technical Sales Representatives (TSR’s) with a positive attitude, • Ensure all inductions into the business are undertaken in a comprehensive manner, • Work with the Senior Management (SM) to ensure any recruitment activity is proactively pursued, • Undertake monthly one to one’s reviews with the TSR’s, • Work closely with the SM to agree & deliver short-term targets, • Ensure training requirements are planned, completed, and coordinated, • Feedback to the SM on area performances enabling insightful & progressive discussions, • Provide recovery plans for areas where revenue is behind budget, • Ensure all TSR’s & sale support holiday allocations are coordinated, • Participate in interviews for new TSR’s or sales support., • Escalate any issues to SM you feel are impacting the day-to-day performance of the TSR’s., • Discuss any exceptional performance issues of TSR’s with your line manager., • Work closely with the SM to complete annual appraisals in line with HR directive. Skills & Knowledge Requirements (Essential) • Utilities infrastructure construction experience, • Competent to support front-line operational staff, • Working knowledge of relevant legislation, codes of practice, safety and statutory regulations, • Logical and organised, • Capable of producing and signing of programme of works, • Excellent time management Benefits: With a sense of family at the core of our company culture, MGF is a well-established business and as we continue to grow, we are looking for talented individuals to join our team. We offer a competitive salary together with opportunities to develop your skills to build and progress your career with MGF. Employees enjoy a range of benefits: • 24/7 Employee Assistance Programme & GP Access, • Additional annual leave awarded to recognise long-service, • A company Christmas shutdown and the option to purchase additional days of annual leave, • Opportunities for training, development, and career progression, • Pension Scheme and Life Assurance, • Volunteering Leave, • The security of working for a national organisation with core family values at our heart, • Refer a friend scheme, • And so much more… We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

Proposition Lead Hayes, Hybrid £70,000 - £90,000 + significant equity We are looking for someone to join this high-impact, 0-to-1 role where you will bridge the gap between strategy, partnerships, and product. You will not just design the offer, but take the lead on initial go-to-market activity—moving rapidly from prototype to MVP to launch and initial scale. Not only will you report directly to our Founder and Chief Product Officer, Tom Eilon but this is a great opportunity if you’re looking to transition into a General Manager role of a business line in the future. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits. Key Responsibilities: • Identify opportunities within the Net Zero ecosystem, developing compelling value propositions that solve real customer problems while delivering commercial viability., • Investigate how aspects of the current offering of The Electric Car Scheme can be improved / optimised., • Take full ownership of the "0 to 1" lifecycle for new initiatives, leading the initial rollout, managing the prototype, MVP, and launch phases to validate product-market fit before scaling., • Source, negotiate, onboard, and manage strategic partners across the Auto, Energy, and Net Zero sectors., • Build the supply chain and commercial relationships required to bring new propositions to life., • Conduct rigorous market research and financial modelling to structure pricing, unit economics, and revenue models., • Act as the interim "Business Owner" for new propositions, coordinating efforts across Sales, Marketing, Operations, and Product/Tech to ensure successful launches without friction., • Lead initial customer discovery and early sales efforts for new lines to gather direct feedback and use this insight to pivot or refine the offering rapidly., • Track the success of launched propositions against commercial KPIs (conversion, margin, uptake) and operational metrics, ensuring we meet our growth objectives and scaling targets., • Present business cases and progress updates to the Founders and executive team, articulating the vision and progress of new ventures, securing necessary resources and alignment. About you: • Proven experience in Proposition Design, Strategy, Commercial Product, or a "Founder Associate" style role in a high-growth environment., • Strong commercial acumen with experience managing partnerships and external vendors (ideally in Auto, Energy, or Net Zero sectors)., • Experience launching new products or business lines from scratch (0 to 1 experience)., • Analytical skills with the ability to model unit economics and assess commercial viability., • A "General Manager" mindset: you are comfortable wearing multiple hats—from strategy and sales to operations—to get a new business line off the ground., • Strong communication and leadership skills to influence cross-functional teams without direct authority., • Resilience and adaptability to work in a fast-paced, iterative environment where priorities can shift based on market feedback., • A genuine passion for sustainability and the Net Zero transition. Benefits: • Hybrid working: Split your week between home and the office, with set in-office days on Mondays and Wednesdays, • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a Fixed term Contract as a Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Territory Leader plays a key role in driving the strategic and tactical execution of the Omnichannel Territory strategy within their assigned customer catchment or geographical area. This leadership position provides clear direction and visionary guidance to store teams, ensuring alignment with the company's broader business objectives. Key responsibilities include leading the business, people, trade, and portfolio strategies within the territory, ensuring these are integrated into daily operations. The Territory Leader inspires and empowers store teams to consistently deliver exceptional customer experiences, foster a positive team culture, and contribute to profitable growth. This FTC role is critical in shaping and executing strategies that not only benefit customers and teams but also ensure sustained profitability for the business. The role is fully accountable for fostering an inclusive culture that is aligned to our brand values: Customer Obsessed, Play to Win, We Are One, It Starts with Me THE ROLE • Lead an omnichannel Territory strategy aligned to the wider market strategy to deliver agreed OKR’s and drive profit through robust P&L control., • Territory strategy includes:, • Business Planning (Trade forecasting, process & risk management), • Trade plan (Customer, marketing, space & ranging), • People strategy (Engagement, succession, productivity & efficiencies), • Portfolio Strategy (Customer & commercial data), • Customer acquisition & engagement strategy (C Sat, insight, ecommerce catchment data), • Territory strategy should always use both on and offline data to inform decisions, • Accountable for the leadership and engagement of our store teams, • Deliver all business operational and trade activity across all stores within the Territory, • Quarterly and periodic review of Territory strategy with all relevant stake holders & business partners including: • Customer/Central operations / Trade & VM / BMD / Property / People / Compliance / H&S / Finance / Loss Prevention to review tactical execution and opportunity • Provide weekly feedback to influence trading opportunities, • Complete output focused visits in store/remotely to demonstrate sound leadership across the Territory, • Personal responsibility to adhere to all road safety measures ABOUT YOU • Adhere to all company policies and procedures, • An understanding of our customer demographic within the Territory, • Exceptional track record in leading successful teams through a people-first approach, • Role model an omnichannel culture throughout the organisation, • A track record of influencing stakeholders (up to and including director level) on complex and potentially difficult matters, • A Customer first, commercial attitude, • Demonstrates strong and effective situational leadership, • Encourages healthy work life balance, supporting their team to do the same, • Exceptional communication skills, • High emotional intelligence and integrity, able to challenge and accept challenge in a professional manner, • Role models and takes a proactive approach with own self-development, • Solution focussed and innovative, ability to think on feet and react to changes with pace in an ever-changing environment, • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Profit related bonus scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service), • Spread the cost of your commute with interest-free season ticket loans, • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust DIVERSITY & INCLUSION STATEMENT We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

• We are seeking a high-performing Sales Director (Hunter) to drive, • new business acquisition across the UK market. The ideal candidate will have, • strong experience selling technology solutions and services in the FinTech, • and Telecommunication domains. This role requires a, • results-driven sales leader with proven ability to build pipelines, win large, • strategic accounts, and open new revenue streams., • Key Responsibilities, • Identify, pursue, and close new business opportunities in the UK market, with a strong hunter mindset., • Develop and execute strategic sales plans to achieve revenue and margin targets., • Build and maintain a robust pipeline across FinTech and Telecom sectors., • Lead end-to-end sales cycles, including prospecting, pitching, proposal development, negotiations, and closure., • Work closely with delivery, solution, and practice teams to shape offerings and respond to RFPs/RFIs., • Establish strong C-suite relationships with prospects and strategic accounts., • Conduct market analysis to identify trends, competitive positioning, and new customer opportunities., • Represent the organization at industry events, conferences, and client engagements., • Domain Expertise Required, • FinTech, • Experience selling into banks, financial institutions, digital payment companies, and financial, • service providers., • Understanding of regulatory, compliance, and digital transformation needs., • Telecommunications, • Experience working with telecom operators, ISPs, and network infrastructure providers., • Knowledge of OSS/BSS, customer experience platforms, and digital telco transformation., • Technology & Solution Selling Experience, • Candidate must have hands-on sales experience in at least two of the following, with working knowledge of the rest:, • ServiceNow (ITSM, CSM, FSM, HRSD – Implementation & Managed Services), • Contact Centre Transformation [Genesys Implementation (Cloud, CX,)], • AI Implementation (GenAI solutions, automation, predictive analytics, AI-led transformation), • Salesforce (Sales, Service, Marketing Cloud – CRM transformation engagements), • Required Skills & Experience, • 12–18+ years of IT services or consulting sales experience., • Minimum 5+ years selling into the UK market., • Proven track record of hunting and closing large enterprise deals (£500K–£5M+)., • Strong consultative selling and executive communication skills., • Ability to navigate complex enterprise procurement and contracting processes., • Experience working with cross-functional teams in a global delivery model., • Self-motivated, target-driven, and able to operate with minimal supervision., • Preferred Qualifications, • MBA or relevant postgraduate degree (preferred but not mandatory)., • Existing C-suite network in FinTech and Telecom industries., • Understanding of cloud, digital transformation, and emerging technology ecosystems., • What We Offer, • Competitive compensation with uncapped commission., • Opportunity to lead sales in a high-growth region., • Global team support for pre-sales, solutioning, and delivery., • Fast-paced, entrepreneurial work culture.

Overview X-Club is the premium brand for Pilates & Wellness studios across London. The X-Club method incorporates the core Joseph Pilates’ Reformer-based Contrology, with group classes and combination of state-of-the-art equipment. X-Club delivers highly effective, life-changing training with unique membership options incorporating Movement, Mind, Nutrition & Therapies. X-Club are looking for a Physiotherapist & Pilates Instructor to build a new client base in a new flagship site, and develop Physiotherapy as a key driver in the X-Club Brand. Personal Attributes: ·Share our core values (Intuition | Devotion | Excellence) ·Exceptional customer service skills ·The ability work effectively in a team ·Accountable for the performance of Physiotherapy ·The ability to influence ·The ability to refine and develop a customer journey ·Business development ·Excellent communication skills ·Excellent marketing skills (content writing / research and development / social media) ·Excellent Physiotherapy Industry Knowledge ·Computer literate ·Operational & management skills ·A Passion for Pilates, movement, development & hands on therapies ·HCPC registered ·Supporting the development and execution of X-Club Academy ·The ability to lead a team The Role As a Physiotherapist & Pilates Instructor for X-Club, you’ll be responsible for delivering an outstanding experience in our studios for clients by using your clinical and Pilates skills and leading the Physiotherapy Team. We aim to make X-Club the stand-out part of the day and the most impactful to wellbeing. You’ll have extensive knowledge on all of the X-Club products and will be able to guide clients on fulfilling the 4 key elements of their wellbeing, whilst leading by example. You’ll manage the operations of the Physiotherapy in studios, with a responsibility for growth. Job Description Accountable for the overall Physiotherapy Performance: ·Working closely with the clients and team to develop tailored treatment plans including exercise and physical activity advice, and reviewing these at regular intervals. ·Create an exceptional customer journey and work to the goal of making X-Club Physiotherapy world class. ·Work with wider team to develop clinical policies and procedures and review treatment efficacy at regular intervals ·Teaching Pilates, group & 1:1 and delivering member’s masterclasses (& emergency cover) ·Develop the insurance referral system ·Accountable for the Targets and KPIs of Physiotherapy ·The ability to support the Studio Coordination team wherever required ·Networking ·Liaising with local GP practises, social workers, mental health services and community healthcare clinics in the London area. ·Support in the development of Wellness Days and Retreats ·Involvement in local marketing and community partnerships ·Marketing contributions (initiatives for Print / Web / Social Media / Blogs / Linked in etc.) ·Software account management ·Work with Marketing campaigns and email automation – specific to Physio clients. ·On demand recording contributions ·Physio orders & the development of equipment related to Physiotherapy ·Receiving and analysing client feedback ·Keeping up to date on the latest Physiotherapy techniques & technology ·Working with all the other Wellness professionals to provide holistic care for clients ·Reporting ·Supervising and supporting other team members including physiotherapy assistants, instructors, trainers and studio coordinators through masterclasses, training programmes. ·Managing department KPIs ·Managing Aspects of Health & Safety

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

Sales & Lead Generation Consultant- Entry level Location: London - 3 days in office per week Team: Advisory Services – People, Skills & Workforce Transformation Who we are: With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. About the role We’re looking for a proactive and commercially minded Sales & Lead Generation Associate to help accelerate our growth across People Advisory, Assessment, Workforce Planning, Career Transition, Benchmarking, Early Careers and Talent Analytics. This role sits at the heart of our client engagement engine. You’ll own our inbound communication channels, build strong first-touch relationships with clients, support the design of tailored proposals, and drive targeted outreach campaigns that open doors and create commercial momentum. You’ll also play a key role in executing our sales strategy — identifying target markets, spotting opportunities, and helping us build our track record across priority sectors. If you’re organised, curious, confident in communication and excited by people‑focused advisory services, this is an excellent opportunity to learn, grow and make a real impact. What you’ll be doing Email & Opportunity Management • Own and triage all Advisory service inbound customer enquiries, • Respond promptly and professionally to client enquiries, • Direct opportunities to the right consultants across Assessment, A&D, Career Transition, Benchmarking, Talent Analytics and Early Careers, • Maintain alignment between inbox activity and administrative processes (master trackers, team folders, client logs) Client Meetings & Discovery • Support and, in time, lead introductory client conversations, building rapport and understanding client challenges, • Confidently articulate our service lines and how they solve people and workforce problems in response to identified customer challenges, • Identify opportunities for deeper advisory engagement, • Support the creation of high‑quality, tailored proposals, • Adapt templates to match client needs and organisational branding, • Align messaging to Hays values and the unique outcomes clients are seeking, • Ensure proposals are commercially compelling and easy to navigate Business Development & Marketing Outreach • Deliver coordinated outreach campaigns across key sectors, • Use tools such as LinkedIn Recruiter, Sales Navigator and e‑shorts to build client touchpoints, • Use Mail Merge and OneTouch for scaled email campaigns, • Build and maintain target lists, contact databases and outbound activity logs, • Support content distribution, marketing collateral updates and client communications Bid Opportunity Tracking • Use bid tracker tools to identify potential public‑sector and private‑sector tender opportunities, • Ensure the right advisory team members are informed, • Track bid progress with the Contracts & Bids team, • Support bid strategy: which markets we want to be known for, and where we want to build our presence Sector & Sales Strategy Support • Help execute our sales strategy across priority sectors, • Build case studies, success stories and sector collateral, • Support the development of our track record in areas such as:, • Housing benchmarking, • Workforce planning, • People transformation, • Assessment & development, • Identify target clients and support targeted outreach to build pipeline and influence market presence What you’ll bring • Strong organisation and attention to detail, • Proactive communication and excellent client interaction skills, • Ability to work across multiple service lines and collaborate with different experts, • Confidence in first-touch client conversations, • Interest in people, skills, workforce transformation, and advisory services, • Comfort using digital tools (LinkedIn, Sales Navigator, spreadsheets, CRM-style tracking), • Creative thinker with a commercial mindset This role puts you right at the heart of our commercial engine — driving conversations, shaping opportunity, and influencing how we show up in the market. You’ll build real expertise across our entire Advisory offering, from Assessment and Workforce Planning to Talent Analytics, Career Transition and more, while working closely with senior leaders to help shape a high‑growth, high‑impact function. You’ll play a key role in how we position ourselves in priority sectors, helping build our track record, expand our presence, and unlock new clients, ideas and opportunities. If you want a role where your work directly fuels momentum and growth, this is it.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

About Us: - 24 Hours Location: Wembley Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

As a passionate Sisley ambassador, you will ensure the Maison's smooth daily operation in compliance with the brand's image and value. You will lead and inspire your team to achieve ambitious goals while offering a personalized, high-end customer experience. You will develop a loyal national and international clientele and orchestrate exclusive events to increase the Maison's visibility. Your Impactful Missions: • Inspiring leader: coordinate and lead the Maison and beauty cabin teams, instilling a dynamic team spirit and guaranteeing excellence in service. You will oversee working schedules, sales goals and performance assessments., • Business developer: actively enhance the brand’s reputation through networking, creating diverse events, and setting up external partnerships. You will strive to reach sales and treatment objectives, build brand loyalty and acquire new customers through innovative initiatives., • Brand Ambassador: represent Sisley with passion and educate clientele on our high-end products to cultivate a luxury community., • Operational Master: Manage the daily operations of the Maison, including inventory and budgets, with rigor and efficiency. You will manage the stock of products and promotional tools, coordinate the opening and closing of the Maison ensuring it remains attractive at all times and maintain updated client files. You will also provide a monthly summary of activities and results. Your Profile If you are a leader by example with solid experience in the luxury cosmetics sector and a proven sales background in premium beauty. You are passionate about beauty, dynamic, and hands-on, possessing an entrepreneurial spirit and an exceptional sense of VIP customer service. Previous boutique management experience is preferred. Join the Sisley adventure !

AWS Partner Sales Manager – System Integrator Lead Location: London ( 2 days in the office) Salary: £80,000 - £90,000 base (with realistic OTE of £130,000 - £140,000) About the Role We are seeking an experienced AWS Partner Sales Manager to lead and grow relationships with System Integrator (SI) partners across the UK. The role combines strategic leadership, pipeline development, and partner engagement to accelerate revenue and strengthen joint go-to-market initiatives with AWS. This is a player–coach role, with responsibility for a personal quota, leading a small team of PSMs, and acting as the primary partner-facing executive with AWS and SI stakeholders. The ideal candidate will have deep AWS expertise, an established partner network, and the credibility to influence at senior levels. Key Responsibilities Partner Engagement & Pipeline Growth • Manage and develop strategic SI partner relationships across consultancy, cloud services, and marketplace lines of business., • Act as a primary point of contact for AWS commercial and partner teams within the region., • Leverage an existing AWS and partner network to drive joint opportunities, co-selling activity, and pipeline acceleration., • Provide input to AWS go-to-market strategy in collaboration with partner stakeholders., • Represent the organisation confidently at industry events, partner forums, and executive meetings., • Support partners at all stages of their AWS journey, from onboarding to advanced tier status., • Understand and utilise AWS funding programmes, professional services, and managed services opportunities. Team Leadership & Development • Lead, mentor, and develop a team of PSMs across the UK & Europe., • Set clear expectations for performance, pipeline management, forecasting, and deal execution., • Support team members on complex, high-value, or strategic opportunities., • Build a high-performance culture emphasising accountability, collaboration, and continuous improvement. Revenue & Strategic Delivery • Own sales performance, revenue delivery, and forecasting for assigned partner accounts., • Drive new partner acquisition and expand strategic existing accounts., • Ensure consistent sales methodology and execution across markets., • Provide insights, reporting, and recommendations to senior leadership. Market & Stakeholder Engagement • Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution., • Use market intelligence and customer insight to influence service development and positioning., • Maintain strong executive-level relationships with partners and customers. Candidate Requirements • Proven experience managing AWS partners, ideally System Integrators, within the UK & Europe., • Deep knowledge of AWS services, partner programmes, and funding mechanisms., • Established relationships and credibility within the AWS ecosystem., • Strong track record of sales performance, pipeline development, and revenue growth., • Experience leading, coaching, and developing high-performing partner sales teams., • Excellent communication, stakeholder management, and executive presentation skills., • Ability to operate strategically while remaining hands-on when needed.

We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 12,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role The Business Development Executive is responsible for creating and closing local sales opportunities, bringing in new local business to the market and expanding existing customers within the market. This individual will support inbound sales processes by providing with proposals to global sellers, while also upselling and cross selling to an existing client portfolio. Will be responsible of non-complex renewal processes. Key Responsibilities • Analyzing existing customer´s service portfolio to develop a hit map of additional services, including one off, to upsell and cross sell in existing customers., • Build an Expiring Contract map by country and for non-complex local renewal, develop a T-12 activity plan for each contract expiration to ensure renewal on time., • Building new business pipeline for the countries he/she is responsible, as well as upselling and cross-selling to existing clients., • Work as part of a deal team to ensure the best customer experience and response. Including deal sharing across different sales teams (markets and regions) to increase chances to win the deal and learn from others in the process., • Execute marketing campaigns to develop the required pipeline., • Adopt and maintain TMF Sales Processes and Systems as part of his / her daily job (including CRM weekly maintainance, CRM Data Accuracy, Sales Forecasting process, Proposal building tool, Deal Qualification tool, Sales Dashboards, etc.)., • Provide support to Local Office sales and Professional Sellers with Standard Proposal generation and delivery., • Support inbound sales processes by providing with proposals to global senior sellers., • Support local office with administrative tasks (update CRM, follow up on KYC process)., • Work as part of a deal team to ensure the best customer experience and response., • Meet monthly, quarterly, and annual sales targets. Key Requirements • Bachelor’s degree, preferably in business, sales, marketing, or a related field, • Relevant working experience in a commercial environment, or in consulting, accounting, or law firms., • Very good English written and verbal communication skills., • Ability to build strong relationships with clients at all levels., • Able to “solution sell” where the ability to listen to the clients and understand what they. really need is more important than a hard sell., • Self-motivated and able to work both independently and as part of a team., • Strong communication, good negotiation skills., • Results-oriented, and able to manage their priorities/workload., • Experience working in or with direct sales, pre-sales and/or enablement in an enterprise software and/or SaaS environment. What’s in it for you? Growth-Focused Environment We aim to grow our business, our teams, and our people. We encourage our people to identify opportunities and pursue them from idea to impact. Strategic Engagement Fresh people, bring fresh ideas. We want you to be involved in shaping our strategy in response to market dynamics. You’ll work closely together with senior leadership to translate these trends into the way we service our clients. Leadership We place trust in our leaders and the decisions they make. You’ll have the space to lead independently, and the responsibility to grow your team. Entrepreneurial Contribution We embrace entrepreneurial thinking. If you see a way to add value, we’ll support you in exploring it. We’re looking forward to getting to know you!

LONDON SALES MANAGER LOCATION: Nyetimber Group London Office REPORTS TO: Group Sales Director or anyone else that the company assigns. RESPONSIBLE FOR: Senior New Business Manager, London Account Manager, Prestige Account Manage, London Account Executive and Business Development Executive. COMMUNICATORS: Position works with team members, line managers and Head of Departments. MAIN PURPOSE: The London Sales Manager will be responsible for growing sales with our existing London on-trade Accounts as well as identifying and winning new business opportunities. In addition, they will develop and work closely with the Group Sales Director to develop a London Sales on-trade strategy. This role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; category development, annual planning/management and brand activation. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Category & Team Management: • Personally manage Nyetimber’s key flagship on-trade accounts across London, ensuring exceptional brand representation and performance., • Develop and execute strategic plans to strengthen Nyetimber’s luxury positioning and drive sales growth within the London market., • Lead, manage, and coach a team of five direct reports, supporting their ongoing professional development and performance., • Collaborate with the events and trade marketing teams to design and deliver annual activation programs in strategically important London accounts., • Ensure optimal listing status, pricing, and premium menu visibility across key London venues., • Build strong relationships with distributor partners, working closely with their teams to motivate, educate, and drive sales performance., • Oversee London budgets and take accountability for achieving commercial, channel, team, and brand style targets., • Provide regular performance updates and strategic insights to the Group Sales Director, highlighting key achievements and initiatives., • Support wider Sales and Marketing teams through events, activations, and training initiatives., • Host and manage customer visits to the vineyard, delivering a premium and memorable brand experience., • Complete all required training programs to maintain product knowledge and professional standards., • Undertake additional duties as required, in line with the scope and seniority of the role. QUALIFICATIONS: • Extensive experience in a senior sales or commercial role within the wine & spirits industry, with a strong track record in premium or luxury portfolios., • Deep knowledge of and established network within the London on-trade, particularly across high-end and flagship accounts., • Proven ability to lead, manage, and develop high-performing sales teams, with a clear track record of driving performance and accountability., • Strong commercial acumen, including budget ownership and delivery against revenue targets., • Experience managing strategic key accounts, with strength in negotiation and long-term partnership development., • Ability to define and execute market-level commercial strategies aligned to brand and business objectives., • Credible and confident communicator, able to influence senior stakeholders and distributor partners., • Experience working cross-functionally with marketing, events, and brand teams to deliver impactful activations., • Strong understanding of the luxury hospitality landscape and premium customer experience., • Highly organised and adaptable, with the ability to operate effectively in a fast-paced, performance-driven environment.

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £40,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Company Overview IUF Group is a collective of fast-growing, technology-driven companies spanning AV, media, IoT, and experiential. We work with global brands to create innovative digital experiences in physical spaces, from retail environments and brand activations to stadiums, attractions, and corporate settings. Our companies combine creativity, technology, and delivery expertise to help clients communicate more effectively with their audiences. With in-house capabilities across design, software, hardware, and integration, we provide end-to-end solutions that bring ambitious ideas to life. We are entering an exciting phase of growth, brand evolution, and international expansion, and are building high-performing teams to help us deliver on our vision of shaping the future of digital experiences worldwide. Overview The Client Service Executive supports senior team members and acts as the main point of contact for allocated brands. The role focuses on delivering strong service reviews, supporting account growth, and building long-term client relationships across retail and digital out-of-home accounts. You will shadow the line manager on key accounts to learn account strategy and client priorities, while developing trusted relationships with senior stakeholders such as CTOs, department heads (Procurement, IT, Facilities), and Retail, Store, and Marketing Directors. The role is responsible for growing revenue helping to deliver on the teams sales targets, preparing proposals, reviewing quotes, and spotting new opportunities within existing accounts. You’ll take a proactive approach to understanding the market and using insight to lead meaningful client conversations. You will keep sales pipelines accurate and up to date, providing clear weekly sales updates, and maintaining a strong sales and growth plan for each client. Reporting through IUF Group’s systems helps ensure a high standard of service delivery. As part of the team, you’ll set a positive example through your performance, behaviours, and commitment to IUF standards. Role Responsibilities • Effectively manage your account client base, • Support senior members of the team on there accounts, • Make regular contact with client base, • Manage relationships with all stakeholders, effectively map customers and develop relationships with all key players within client base, • Identify sales opportunities by researching client newsletters e.g expansions, acquisitions etc, • Build out new business opportunities to benefit the group., • Seek opportunities to expand with IUF Group partners e.g service, content management, cross sales opportunities, etc, • Understand supply chain, • Manage customer enquiries within agreed SLAs., • Achieve quarterly/annual targets., • Work collaboratively within team to ensure wider business success, • Liaise with Project Management and Support and all applicable external clients in order to understand and deliver their requirements for a successful install Personal Specification • Utilises CRM system effectively to track leads and opportunities., • Prioritizes tasks to meet client needs and deadlines., • Demonstrates understanding of company products and services., • Delivers clear and engaging presentations to clients., • Listens attentively to client needs with consistently accurate notes taken from all client correspondence., • Handles rejection and setbacks without becoming personally involved., • Actively seeks out industry news to share with team members.

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

We are looking for an experienced and hands-on Store Manager to lead our premium retail and café concept store in Westfield. This role requires a strong leader who can manage both retail sales and café operations, deliver an excellent customer experience, and drive store performance. What we offer: • Competitive salary (£35,000 – £45,000 depending on experience), • Performance-based bonus, • Staff discount, • Career growth opportunity within a growing brand Key responsibilities: • Manage day-to-day store and café operations, • Lead, train, and motivate the team, • Drive sales and meet targets, • Ensure high standards in customer service and store presentation, • Oversee stock control and ordering, • Maintain hygiene, food safety, and compliance standards, • Handle scheduling, staffing, and reporting You are: • Experienced in retail and/or café management, • Strong leader with a hands-on approach, • Sales-driven and commercially aware, • Organised and reliable, • Able to work in a fast-paced environment

About ZYMIX ZYMIX is a technology platform focused on building a new generation of digital products and lifestyle ecosystems, starting in the UK and Europe. The platform brings together social interaction, curated discovery, and integrated services to support everyday user experiences both online and offline. Role Overview: We are seeking a Business Director (Travel Business) with strong commercial acumen and execution capabilities to lead the end-to-end development and launch of our travel business. This role will take ownership of supplier partnerships and contract negotiations, define and execute business growth strategies, and work closely with cross-functional teams including Product, Finance, Marketing, Technology, and Operations to ensure successful launch and sustainable growth. The position is performance-driven, with key success metrics including successful business launch, user growth, and revenue (GMV/TTV). The ideal candidate will have extensive industry experience, strong business development skills, and the ability to drive complex initiatives across teams. Key Responsibilities: Business Strategy & Execution: • Define and drive the overall strategy for the travel business to ensure successful launch and sustainable growth., • Translate strategic goals into actionable plans and deliver key milestones., • Identify new business opportunities and partnership models to expand revenue streams., • Monitor industry trends and competitive landscape to inform business decisions. Supplier Development & Contract Negotiation: • Identify, evaluate, and onboard travel suppliers (e.g., hotel wholesalers, OTAs, airlines, and other travel providers)., • Lead commercial negotiations including pricing, commissions, SLAs, and risk allocation., • Build and maintain long-term strategic partnerships to ensure competitive and stable supply. Cross-functional Collaboration & Execution: • Collaborate closely with Product, Engineering, Finance, Legal, Marketing, and Operations teams to deliver end-to-end business launch., • Align internal resources and ensure efficient project execution., • Drive process optimization and standardization to improve operational efficiency. Business Growth & Performance Management: • Own overall business performance with GMV/TTV as the core KPI., • Define and monitor key metrics such as revenue, margins, conversion rates, and supplier performance., • Develop and implement growth strategies to increase market share and enhance customer experience., • Regularly report performance and insights to senior management. Supplier & Operations Management: • Oversee supplier performance and service quality to ensure contractual compliance., • Drive scalability and operational efficiency of the business., • Identify and manage commercial and compliance risks. Requirements: • Bachelor’s degree or above in Business, Tourism, Finance, or related fields; MBA preferred., • 10+ years of experience in the travel industry, preferably from OTA, bedbanks, airlines, or travel tech companies., • Proven track record of launching new businesses and driving revenue growth., • Strong experience in business development and contract negotiation., • Excellent cross-functional collaboration skills in complex organizational environments., • Solid understanding of travel distribution systems, pricing mechanisms, and supplier ecosystems., • International business experience is a plus. Core Competencies: • Strong strategic thinking and execution ability, • Excellent negotiation and partner management skills, • Results-driven with strong commercial awareness, • Outstanding communication and leadership skills, • Strong project management and cross-team collaboration ability, • Ability to thrive in a fast-paced, entrepreneurial environment Key Performance Indicators (KPIs): • Successful launch and market expansion of the travel business, • Achievement of user growth and GMV/TTV targets, • Successful onboarding and management of key travel suppliers, • Sustained revenue growth, • Development and deepening of strategic partnerships What We Offer: • A unique opportunity to build a travel business from 0 to 1, • A high-impact leadership role, • An open, collaborative, and innovative work environment, • Competitive compensation and performance incentives, • Strong career growth opportunities

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

We’re opening our newest MAAP LaB in London and we’re looking for an Assistant Store Manager to help bring it to life. This isn’t just retail. It’s a space where cycling, culture and community intersect. Rides, coffee, conversation - all anchored by a premium product experience. As #2 in store, you’ll partner closely with the Store Manager to lead the team, drive performance and deliver the MAAP experience on the floor. What you’ll do • Support the Store Manager in the day-to-day running of the LaB, • Lead from the floor, driving service standards, sales performance and team engagement, • Act as the key escalation point during trading hours when required, • Coach and develop team members through in-the-moment feedback and support, • Execute visual merchandising standards with precision and consistency, • Support roster execution, inventory management and operational processes, • Step into Store Manager responsibilities as required, • Play an active role in delivering community rides, events and activations What you bring • Solid retail experience with exposure to team leadership or keyholder responsibilities, • Strong execution focus - you deliver consistently and at pace, • Confident communicator with the ability to coach and influence others, • High attention to detail across product, VM and customer experience, • Commercial awareness and understanding of retail KPIs, • Hands-on, proactive and solutions-oriented, • Connected to cycling, fashion or cultural communities What’s on offer • Product allowance, • Staff discounts, • Competitive salary

Branch Manager Garage Doors / Home Improvement / Trade Retail £45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car New Malden, Surrey – Branch Based Company Overview A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth. The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance. Job Overview The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth. Key Responsibilities • Oversee all branch operations including sales, admin, scheduling and customer service, • Lead and develop a small internal team to achieve targets, • Drive showroom, inbound and enquiry-led sales across product ranges, • Manage installation schedules, logistics and customer bookings, • Check deliveries, organise stock and maintain branch efficiency, • Handle customer enquiries via phone, email and face-to-face, • Monitor branch performance, productivity and service standards, • Maintain high standards of health & safety and branch presentation, • Generate repeat business through excellent service and aftersales support Person Specification • Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience, • Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors, • Strong sales ability with experience converting enquiries into orders, • Proven people management and team leadership skills, • Confident communicator with strong customer service skills, • Full UK driving licence Benefits • £45,000 basic salary, • Monthly, quarterly and annual bonus scheme, • Company car, • Company mobile phone, • Pension scheme, • 25 days holiday plus bank holidays, • Health cash plan, • Full product training, • Stable long-term career opportunity with an established business Next steps Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply. For a confidential discussion or further information, please submit your CV today.

Position Overview: This role moves fast and you'll be managing multiple client accounts across different time zones (primarily the US), which means your working day won't always follow a predictable pattern. What we're looking for is someone organised and structured enough to stay on top of a busy account portfolio, but adaptable enough to shift priorities without dropping the ball. You follow through on everything you say you'll do. You communicate clearly and confidently, whether that's writing a client update, flagging a problem internally, or asking the right questions on a strategy call. You pick up new tools and platforms quickly, and you're already comfortable weaving AI into your daily workflow rather than avoiding it. Above all, you're someone who takes ownership. Not because you're told to, but because leaving things half-done isn't in your nature. The Amazon Full Service Manager will own the overall performance of our clients' Amazon businesses, including both Vendor and Seller accounts. This vital role ensures clients not only reach but surpass their sales and profitability goals, while upholding brand integrity and delivering exceptional customer experiences. The ideal candidate will be a motivated individual with a deep understanding of the Amazon ecosystem, driven to stay on top of emerging trends and innovations while continuously learning from industry leaders to remain at the forefront of the marketplace. This position calls for someone with exceptional talent who is excited to take on challenges and excel in advertising, inventory management, and data-driven performance strategies. About Us: ClearAds is a dynamic digital advertising agency that specializes in helping brands manage and grow their Amazon presence. We provide a comprehensive Amazon Full Service Management solution, supporting our clients in everything from product listings to advertising and performance optimization. Company Mission: To be the most innovative and trusted Amazon agency, delivering best-in-class high-growth strategies for our clients while creating a dynamic and rewarding environment for our team. Key Responsibilities: Amazon Strategy Development & Execution: • Lead the development and execution of a robust Amazon growth strategy for clients, focusing on key levers such as SEO optimization, on-platform advertising, product listings, and pricing strategies., • Identify and capitalize on new opportunities, market trends, and platform features to maximize client performance., • Develop and manage promotional campaigns, such as Prime Day, Black Friday, and Cyber Monday, in alignment with each client’s business objectives. Performance Monitoring & Analysis: • Track and analyze key Amazon metrics such as sales performance, conversion rates, traffic, and customer reviews to ensure clients meet or exceed their KPIs., • Utilize tools such as Amazon Seller Central, AMS, and DSP to optimize campaigns and product listings., • Provide actionable insights based on data analysis, including identifying slow-moving SKUs, optimizing inventory levels, and forecasting demand., • Demonstrate proficiency in tools such as Data Rova, Seller Sprite, Helium 10, Sellerboard, Sellerise, and other Amazon software., • Use internal Amazon data from Brand Analytics, Product Opportunity Explorer, and other Amazon business reports to identify the best growth opportunities for clients. Amazon Account Management: • Act as the main point of contact for clients' Amazon accounts, handling day-to-day management of both Seller and/or Vendor Central platforms., • Manage content updates (product descriptions, images, bulletpoints etc.), pricing adjustments, and promotional activities., • Coordinate with clients to monitor stock levels, forecast inventory needs, and ensure timely fulfillment of customer orders., • Quickly and efficiently handle account issues such as photo or keyword violations, incorrect complaints, pesticide warnings, missing information on listings, lost buy boxes, missing inventory, and other common issues that arise on accounts., • Manage any VA’s that help with the day to day maintenance and monitoring of a clients account. Their main role being to monitor and aid account health issues and also calling/creating case logs for Amazon Seller Support. Advertising & Promotional Management: • Lead the development and execution of Amazon Advertising strategies (Sponsored Ads/DSP) to drive visibility and sales growth for clients., • Analyze campaign performance and adjust strategies to optimize ROI and client success., • Stay up-to-date with the latest Amazon advertising tools and trends, and continuously look for ways to improve campaign effectiveness. PPC & Marketing Management: • Client Communication and Education: Speak with the client to obtain a full understanding of client targets and goals. Regularly update and align on targets that are fair, reasonable, and achievable for both the client and company to increase the lifetime value and reduce churn rates., • Budget Allocation and ACoS Goals: Regularly evaluate budgets and adjust based on profitability, seasonality, and account goals. Keep ACoS aligned with the client’s expectations and business model., • Keyword and Search Term Optimization: Continuously analyze search term reports to add high-performing keywords, refine negative keywords, and eliminate wasted ad spend., • Placement Adjustments and Bid Strategies: Optimize bids for top-of-search and product pages, balancing higher visibility with profitability, and leverage dynamic bidding options., • Performance Analysis and Reporting: Monitor metrics like CTR, ROAS, and conversion rates. Provide clear, actionable reports to clients with insights into what’s working and where improvements are needed. Client Reporting: • Provide regular performance reports to clients, offering clear insights and actionable recommendations to drive growth., • Serve as a key liaison between clients and the agency, ensuring smooth communication and exceptional service delivery., • Highlight focal points that showcase the effectiveness of Clear Ads’ performance and create clear timelines that showcase what is being worked on and delivered., • Effectively manage and track time on each account to ensure that all accounts get the agreed deliverables. Ensuring expectations and your time are managed sensibly. Collaboration & Stakeholder Management: • Work closely with internal teams (e.g., creative, data analytics) and external partners (e.g., Amazon reps) to ensure seamless execution of strategies., • Build strong relationships with clients to ensure long-term satisfaction and business growth., • Direct the plan for both internal and external strategies. Clearly and effectively describe next steps and delegate tasks to VAs, members of the client’s teams, and the assigned PPC account manager. Required Skill Set: • 2+ years of experience managing Amazon accounts, with a strong track record of driving growth and profitability., • Expertise in Amazon Seller Central and Vendor Central platforms., • Solid understanding of Amazon Advertising (AMS, DSP) and SEO best practices for product listings., • Strong analytical skills with the ability to use data to inform decisions and optimize performance., • Experience with demand forecasting, inventory management, and product launches on Amazon., • Proactive, solution-oriented approach with a high level of attention to detail., • Excellent communication skills and the ability to build relationships with clients and partners., • Comfort and experience using tools for PPC management such as Pacuve, Scale Insights, etc. to create rules and reports to better manage accounts., • Proficiency with Google Sheets including building reports, pivot tables, charts, and more as well as modifying existing reports, fixing errors, and utilizing Amazon flat files., • Able to organize and prioritize workflows and knowing how to differentiate between what is important and what is urgent. Bonus Skill Set • Familiarity with DTC channels and e-commerce platforms. Interview Process • Cover letter - we expect all candidates to provide a cover letter with their CV. If this is not included, your application will automatically be rejected. You can add as a supported document., • If application is accepted, we expect you to send a 2 minute video of why you think you are the best fit for this role., • 15 minute interview - if you are successful, you will have a 15 minute interview with the CEO to ask any questions you may have and discuss the process., • Tests - Once the 15 minute interview has concluded, there will be 2 tests required to make it to the final interview. These tests are made up of an aptitude test and a practical test., • Technical/ Final interview - Once a batch of tests are reviewed, we will invite candidates back for a final interview. Experience: • Amazon Advertising: 2 years (required), • Proven track record of owning client performance targets (revenue, TACoS/ACoS, ROAS, margin) and being accountable for results rather than just “doing the ads”., • Hands-on experience launching new products on Amazon (keyword research, listing build-out, reviews strategy, launch campaigns)., • Experience managing catalogue complexity (variations, flat files, parent/child relationships, merges, and fixes)., • Demonstrated success improving listing conversion rate through creative/content changes (A+ content, images, copy testing).

About The Role As our Key Account Manager, you'll play an integral part of the team focusing being the operational lead on a number of sites. You'll be the driving force for delivery across the Lambeth council based contracts. To manage a team of various Site Managers/Supervisors and related colleagues, in providing a quality service to all assignments falling within the contract, whilst controlling the related costs. You'll have joint commercial responsibility for the retention of contracts, growth of business. You'll report on and provide an accurate account on the P&L on a monthly basis • Build upon existing relationship to expand business further, • Responsible for Quality and Safety audits, compliance and driving year on year improvements, • The Key Account Manager should aim for a 9 as a score on the quarterly Net Promoter Scores., • Achieves defined strategic customer objectives in assigned accounts. Key Responsibilities • Responsible for the delivery of the contract services at our client’s contracts as detailed and agreed within the scope of contract between our Client and Bidvest Noonan., • Will be responsible for the development and implementation of all employee resources, processes, and procedures to ensure they are aligned with the details of the Assignment Instructions as agreed with the Client., • Responsible for the standards of service delivery in line with the SLA as agreed with the client whilst providing across client sites by advising on SLAs, KPIs, objectives and projects., • Maintains and expands relationships with strategically important large customers / builds long term mutually beneficial partnerships with Key Customers, • Escalation of any issues arising on the contract to the Operations Director., • Lead and drive the Commercial performance for all accounts within the contract, ensuring invoices are issued and paid on time and resolving any queries the client may bring., • Ensure all necessary Industry and Client processes and procedures are in place and adhered to., • Be responsible for the Profit and Loss balance sheet for all aspects of the contract. All additional income, expenditure and unaccounted costs are to be controlled and reported on a monthly basis., • Preparation and delivery of monthly and quarterly client review presentations., • Establishes productive, professional relationships with key stakeholders in assigned customer accounts., • Coordinates the involvement of other stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations., • Completes strategic customer account plans that meet company standards., • Drive innovative and scalable service solutions., • Interrogate management information systems which provide information to enable sound commercial judgement for decision making., • Provide support to the Operations Director by advising on relationship issues and focuses needed from the team., • Identify issues or risks that will impact the contracts., • Action any changes or restructures required in line with legislation and Company procedures, ensure commercial accountants are fully aware of any monetary changes., • To ensure All contracts and sites comply with all policies and procedures contained in the Safety, Health, Environment and Quality procedures (IMS) and to promote and make consistent use of the guidelines, processes, checklists, and forms contained within it., • Ensure all site files are compliant. Drive action plans and resolutions arising from SHEQ team audits, closing out any PIP's in a timely manner supporting Direct reports, • Lead culture of Company CREDO and reward and recognition through the managing and development of processes to ensure employee retention and encourage appropriate attitudes and behaviours., • Maintain ISO accreditation once achieved and maintain. Essential Qualifications and Experience • Holds a valid IOSH Managing Safety certificate, • Hold a Level 5 Management certificate or equivalent (or willing to work towards), • Advanced Microsoft Office Skills, including PowerPoint, Excel, Word, and Outlook, • Able to work on client premises 5 days a week., • Able to attend sites per all shift types on ad hoc basis to engage with ‘out of hours’ colleagues. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

Medlock Electrical Distributors is seeking an ambitious and experienced Branch/Showroom Manager to lead our established electrical wholesale branch and associated decorative lighting showroom in Newbury Park. This is a fantastic opportunity to manage a dual-focus business where you can drive both electrical trade sales and the commercial success of the decorative lighting showroom. Why join the Medlock Family? • Dual Focus Opportunity: Lead a thriving branch that successfully combines core electrical wholesale services with a high-profile decorative lighting showroom, offering a diverse commercial challenge., • A Legacy of Success: Medlock is the UK’s leading independent electrical wholesaler with over 110 years of history, 50+ branches, and 10 lighting showrooms. You'll be joining a stable, growing business where you're a valued member, not just a number., • Established Local Presence: The Newbury Park branch is a successful, established site, offering a dynamic and supportive environment to grow your career within the local community., • Exceptional Package: We offer a highly competitive salary, bonus scheme, and a comprehensive benefits package designed to secure your future. The Role: As a Branch Manager, you will be the commercial and operational leader of the Newbury Park location, with oversight of both the trade counter and the decorative lighting showroom. • People & Culture: Manage, mentor, and develop a high-performing branch team across both the wholesale and showroom functions., • Commercial Growth: Promote the business, expand the trade customer base, and drive sales growth across both the electrical and lighting product lines., • Customer Excellence: Aim for exceptional customer service, cultivating strong trade and retail relationships to ensure the continued success of both departments. What Are We Looking For: We are specifically seeking proven electrical wholesale professionals with a passion for leadership and commercial growth. Experience engaging within designer, architectural or commercial lighting is highly valued. • Proven Track Record: Required experience of managing a full-service electrical wholesaling business (1+ years)., • Design & Specification Experience: Experience working with, supplying, or managing relationships with architects, interior designers, or specialist lighting suppliers is a significant advantage., • Commercial Acumen: Sound commercial judgement and the energy and enthusiasm to continually develop the business., • Leadership Skills: Strong people management skills and an appreciation for the difference in managing trade and showroom teams. The Package: What will you get in return? • Competitive salary and bonus package, • Company car, • Private Medical Insurance, Life Assurance and Pension Scheme to secure your future., • Pension scheme, • Sick pay If you are an experienced Branch Manager in the electrical wholesaling or decorative lighting industry, we encourage you to apply. Please send your CV and a cover letter detailing your experience and success in the electrical wholesale industry to: Job Type: Full-time Additional pay: • Bonus scheme

Wholesale Account Manager – Established Beer Brand – London - Up to £50,000 plus car allowance My client is a leading and well known beer brand with ties across the entire country. This brand has a strong history is brand development, product development and a strong promotional strategy. As the Wholesale Account Manager you will be directly responsible for managing Wholesale & RTM relationships across the UK - with a focus on regional wholesalers in London including Dayla, The Drinks Warehouse and large regional groups. This role will require you to manage relationships, source new business and grow the portfolio through negotiations and JBPs. This is a role which requires bags of personality and brand awareness, along with a love for all things beer. Company Benefits: • Competitive package, excellent bonus commission and car allowance, • Private healthcare, extended holiday leave, pension scheme, • Discounted products and additional company perks. Succession and PDP plan implemented. Wholesale Account Manager Key Responsibilities: • Manage and grow a portfolio of national and regional wholesale customers at a Regional level whilst onboarding new RTM businesses., • Lead and support commercial negotiations to unlock opportunities and maximise margin., • Build strong, long-term relationships with partners to deliver joint business plans., • Ensure brand visibility and execution excellence across wholesale networks., • Collaborate cross-functionally with marketing, demand planning and customer service teams to ensure smooth delivery and activation. The Ideal Wholesale Account Manager candidate: • Proven experience as a Wholesale Account Manager managing relationships with partners within the drinks industry., • Strong knowledge of RTM & Wholesale operators., • Excellent negotiation and communication skills., • Ability to build and maintain strong relationships with key stakeholders., • Strategic thinker with a proactive approach to identifying opportunities and solving problems., • Strong analytical skills with the ability to interpret sales data and market trends., • Self-motivated, results-driven, and able to work independently as well as part of a team., • Willingness to travel as required. If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Sales Manager – UK (Acoustic Solutions & Interiors) Location: United Kingdom (Remote/Hybrid options can be specified here) Sector: Building Materials / Acoustic Solutions / Interior Design The Role Soundbox is seeking a commercially driven Sales Manager to lead our expansion across the United Kingdom. In this pivotal role, you will be responsible for driving revenue growth and market penetration within the construction, commercial interiors, and home furnishing sectors. You will act as the primary ambassador for Soundbox in the UK, managing the full sales cycle from initial lead generation to project completion. This position requires a strategic thinker who can build lasting partnerships with key specifiers—including architects, designers, and main contractors—while delivering tailored acoustic solutions that meet the specific needs of the British market. If you are a results-oriented sales professional with a passion for the built environment, we want to hear from you. Key Responsibilities Sales Strategy & Execution: Develop and implement a robust sales strategy to achieve and exceed quarterly and annual revenue targets across the UK. Business Development: Identify and capitalise on new business opportunities, building a strong pipeline of projects within the construction and interiors sectors. Relationship Management: Cultivate and maintain strong relationships with key stakeholders, including distributors, architectural practices, and enterprise clients. Project Leadership: Lead project-based sales opportunities from tender/negotiation through to delivery, ensuring seamless coordination with the global team. Market Insight: Monitor market trends and competitor activity to inform sales tactics and product positioning. Client Care: Oversee customer inquiries and after-sales service to ensure high client satisfaction and foster repeat business. Person Specification Experience: Minimum of 3 years in a Sales Management or Business Development role within the UK construction, interiors, furniture, or building materials industry. Commercial Acumen: Proven track record of meeting sales targets and managing the full sales cycle, including negotiation and contract management. Language Skills: Fluency in English is essential. Proficiency in Mandarin Chinese is highly desirable, as you will be liaising closely with our international headquarters. Industry Knowledge: Familiarity with UK building regulations (e.g., Part E), procurement processes, and the architectural specification chain is highly desirable. Education: Bachelor’s degree or equivalent in Business, Construction Management, Architecture, or a related discipline. Skills: Exceptional communication and negotiation skills, with the ability to work effectively across cultures and functions. Attributes: Self-motivated, proactive, and adaptable, with a hunter mentality and a focus on delivering results. What We Offer Competitive Package: A salary commensurate with experience, plus an attractive performance-based commission structure. Growth Potential: A unique opportunity to shape the brand’s presence in the UK and build a regional sales function. High-Profile Exposure: Access to prestigious projects and partnerships across the UK commercial and design landscape. Global Support: Collaboration with an international team of experts in acoustics and product development. Career Development: Clear pathways for professional progression within a scaling global brand. How to Apply Please submit your CV and a covering letter outlining your sales achievements and vision for the UK market. Soundbox is an equal opportunities employer. We welcome applications from all sections of the community.

About ASTERRA ASTERRA is the global leader in satellite-based infrastructure intelligence. Using L-band Synthetic Aperture Radar (SAR) and proprietary analytics, ASTERRA enables utilities, governments, and infrastructure operators to detect underground water leaks and soil moisture anomalies from space. Our solutions help organizations manage critical infrastructure more efficiently, reduce water loss, and improve sustainability outcomes. ASTERRA works globally with water utilities, engineering firms, infrastructure operators, and government organizations. Our technology supports sectors such as water utilities, roads, railways, dams, and levees. About the Job ASTERRA is seeking a Territory Sales Manager for the UK market to lead the development of the company’s partner ecosystem and commercial presence in the region. This role focuses primarily on channel and partner-driven sales, rather than direct selling. The Territory Sales Manager will be responsible for identifying, developing, and managing strategic partners, including resellers, distributors, engineering firms, and infrastructure service providers. The goal is to build a strong and scalable partner network that can expand ASTERRA’s market reach and drive sustainable revenue growth across the UK. Key Responsibilities • Develop and execute the partner and channel strategy for the UK market, • Identify, recruit, and onboard resellers, distributors, and strategic industry partners, • Build strong relationships with engineering firms, infrastructure service providers, and utilities-focused partners, • Enable partners to effectively position and sell ASTERRA’s solutions, • Support partners throughout the sales cycle, including opportunity development, technical alignment, and proposal support, • Build and manage a healthy partner-led sales pipeline, • Organize and participate in local industry events, conferences, and partner activities, • Work closely with ASTERRA’s technical and product teams to support partner success, • Maintain relationships with key customer stakeholders together with partners, • Provide market insights and feedback to support product positioning and go-to-market strategies, • Collaborate with internal teams, including marketing, product, and delivery, to support partner-led opportunities Key Success Metrics • Partner-sourced pipeline and revenue growth, • Number and quality of new strategic partners recruited, • Partner enablement and engagement levels, • Market penetration in key infrastructure sectors, • Growth of partner-led opportunities and long-term customer relationships What You’ll Need • Must be based in the United Kingdom, • 7-10+ years of experience in channel sales, partner management, or business development, • Strong experience working with resellers, distributors, and strategic partners, • Experience selling solutions to infrastructure, utilities, engineering, or public-sector organizations, • Proven ability to build partner ecosystems and develop new markets, • Strong relationship-building and strategic thinking skills, • Ability to operate independently and drive growth in a regional market Preferred Background Experience with companies operating in areas such as: • Infrastructure technology, • Water utilities and water management solutions, • Engineering or environmental technology, • Geospatial, satellite, or remote sensing technologies, • Smart infrastructure or asset monitoring solutions Why Join Us? • Shape the voice of a company using advanced technology to protect critical infrastructure and natural resources., • Work in a customer-centric, high-performance scaling organization with a strong culture of ownership and collaboration., • Be part of a growing global company with real-world impact., • Collaborate with a diverse, innovative, and mission-driven team., • Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth.

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 2. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 3. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 4. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 5. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally. Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

Hospital Key Account Manager • Full-time, permanent role., • Company car, • £15k - £20k bonus., • 22 days holiday plus Bank Holidays., • Travel to Ireland (training), • National Role Please note candidates must have current hospital key accounts/sales experience. Our client, based in the UK and Ireland, provides best-in-class genomic next-generation sequencing services to Clinicians, Biopharma and Clinical Research sectors worldwide. Due to unprecedented demand, they are now seeking an experienced Hospital Key Account Manager to cover London and its surrounding areas. The KAM will be responsible for driving business growth by securing and expanding relationships with private healthcare providers offering Non-Invasive Prenatal Testing (NIPT) and within the private hospitals for other accredited clinical genetic testing services. This role focuses on winning new business in private clinics and private hospitals, building access to key stakeholders, including healthcare professionals (HCPs), laboratory managers, and senior decision-makers. The primary focus is on Oncology and NIPT, with additional opportunity to deliver new business across Neurology, Nephrology, Ophthalmology, and Cardiology. Main Duties & Responsibilities: • Identify, engage, and win new business from private NIPT clinics and private hospitals across the UK., • Secure access to and build relationships with key decision-makers, including Consultants, Laboratory Managers, Pathologists, and Hospital Administrators., • Develop and execute a territory strategy to achieve commercial targets across priority specialities., • Lead commercial discussions and negotiations for new contracts and service agreements., • Map and prioritise key accounts with high growth potential in Oncology, NIPT and related specialities., • Deliver high-quality educational and promotional meetings to inform HCPs and hospital teams about the company’s genetic testing portfolio., • Plan and execute scientific and commercial presentations to drive awareness and adoption., • Work collaboratively with the Scientific Team and Marketing to deliver value-added activities and educational events., • Maintain strong, ongoing relationships with existing clients to ensure satisfaction and continuity of service., • Collaborate cross-functionally with marketing, scientific, and laboratory operations teams to ensure optimal service delivery., • Provide market intelligence and competitor insights to inform strategic decision-making., • Maintain accurate CRM records of customer interactions, opportunities, and pipeline status as required, • Regularly report on sales performance, customer activity, and territory insights., • Monitor account metrics and adjust strategies to ensure achievement of targets. Key Skills/Previous Experience: • Bachelor’s degree in Life Sciences, Biomedical Science, or related discipline (preferred)., • Minimum 3–5 years’ experience in hospital sales within the pharmaceutical sector., • Demonstrated success in developing new business and managing complex hospital accounts., • Experience engaging with multidisciplinary hospital stakeholders (clinicians, laboratory managers, and procurement)., • Previous exposure to genomics, molecular diagnostics, or women’s health (NIPT) is highly advantageous., • Existing, active relationships in Oncology, NIPT, Cardiology, Nephrology, Neurology, or Ophthalmology., • In-depth knowledge of the private hospital network in and around London, • Confident and credible with clinical and commercial stakeholders., • Collaborative, adaptable, and able to thrive in a fast-paced, science-driven environment., • High integrity and commitment to ethical commercial practice., • Full, clean driving licence. Additional Information: • Please note this is a full-time, permanent role., • Company car, • £15k - £20k bonus., • 22 days holiday plus Bank Holidays. Please contact Matt Hartwell on 07301283663 or email your CV to for a confidential chat.

Role overview: We are seeking a dynamic and relationship-driven Account / Relationship Manager - Sales to manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay's suite of payment solutions. How you will create impact: The Relationship Manager will significantly impact TerraPay's growth and presence across the UK/Europe market through the following key responsibilities: • Relationship Management, • Manage a portfolio of clients with overall accountability for your clients end to end lifecycle with TerraPay, • Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations, • Develop account plans to drive upsell, cross-sell, and renewal strategies, • Customer satisfaction & retention, • Build trusted relationships with key stakeholders across client organizations up to and including C Suite, • Act as the primary point of contact for client escalations, feedback, and strategic discussions, • Feedback and Strategy Adjustment: Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments., • Communication Facilitation: Strengthening the connection between customers and TerraPay's back-office services to streamline communication and resolve issues effectively., • Performance Monitoring, • Track account performance metrics (volumes, revenue, margins), • Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence, • Market Intelligence, • Stay updated on industry trends, competitor activities, and regulatory changes in the region, • Provide feedback to internal teams to influence product roadmap and go-to-market strategies, • Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities., • 15+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales., • Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees -University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be!, • Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks., • Team Spirit: You thrive in a team environment and are open to change but can also handle working independently., • Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements., • Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.

About Dalkia UK At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. We are continuing to embark on an exciting expansion and diversification program including delivery of a fully financed solution through Energy as a Service (EaaS). We’re Hiring: Bid Manager - Drive Winning Proposals in Energy & Infrastructure Are you a highly organised Bid Manager who thrives on bringing structure, clarity, and momentum to complex opportunities? Do you enjoy working across teams to turn great ideas into winning submissions? If so, we’d love to hear from you. We’re looking for a proactive, detail-driven and customer-focused Bid Manager to play a pivotal role in our business growth. You’ll be at the heart of our bid activity coordinating submissions, managing our CRM, and ensuring we consistently deliver high-quality, compliant proposals. What You’ll Be Doing Bid & Proposal Management You’ll take ownership of bid coordination from start to finish managing timelines, inputs, and governance to deliver compelling, high-quality submissions that clearly demonstrate our capability to exceed client expectations. You’ll also: • Coordinate cross-functional inputs to ensure timely, compliant submissions, • Manage bid programmes, governance checkpoints, and deadlines, • Support the development of bid strategies, win themes, and presentation materials, • Maintain a strong library of bid content, templates, and supporting documentation, • Manage bid budgets to ensure efficient and effective delivery CRM & Pipeline Management (Salesforce) You’ll ensure our pipeline is accurate, visible, and actionable: • Maintain up-to-date CRM records across leads, opportunities, and client interactions, • Generate reports and insights to support business development decisions, • Work closely with finance and BD teams to ensure data accuracy and alignment Portals & Frameworks • Monitor procurement portals and identify relevant opportunities, • Manage registrations and maintain company profiles, • Ensure accreditations, frameworks, and certifications remain current, • Coordinate reporting requirements for frameworks and performance tracking Coordination & Communication You’ll act as the central hub across the business bringing together teams across QSHE, engineering, commercial, finance, and delivery: • Lead bid meetings (bid/no-bid, reviews, governance, debriefs), • Maintain clear communication throughout the bid lifecycle, • Manage resources and timelines to keep bids on track, • Resolve bottlenecks and keep momentum strong Organisation & Support • Maintain document libraries and SharePoint systems, • Support development of presentations and client materials, • Assist with post-win mobilisation and onboarding, • Continuously prioritise workload and manage competing deadlines What We’re Looking For • Strong experience in bid management, sales operations, or business development support, • Proven ability to manage complex bids with robust governance and control, • Experience within the energy services or infrastructure sector (ideally 10+ years), • Solid working knowledge of Salesforce (or similar CRM tools), • Understanding of public sector procurement processes, • Excellent communication, organisation, and stakeholder management skills, • Ability to work both independently and collaboratively in a fast-paced environment Desirable: • APMP (or similar) qualification, • Experience working with procurement portals and frameworks Equity, Diversity & Inclusion We’re committed to an inclusive and fair recruitment process. If you need any adjustments, please let us know, in confidence, our team is here to support you.

Retail Village Supervisor OVERVIEW An exciting opportunity has arisen for a Retail Supervisor within the Anya Hindmarch Village, reporting to the General Retail Manager (GRM), working 5 days a week across Monday to Sunday. The Anya Village consists of 5 stores and a café on Pont Street, with a flagship store on nearby Sloane Street. The Supervisor’s primary focus will be on the smooth running of the Pont Street Stores. The role requires an energetic, driven individual to support the GRM and Assistant Manager (AM), ensuring all stores are prepared and stocked to offer a consistent, exceptional customer experience. You will also support the GRM on additional retail projects as required, including Village Hall activations. KEY RESPONSIBILITIES Sales & Customer Experience • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the General Retail Manager., • Nurture existing customer relationship, and develop new through effective, targeted outreach, clienteling, communication channels and in-person appointments., • Coach and support the team to uphold expected sales floor standards., • Act as a brand ambassador, embodying company values and setting an example for the team. Team Leadership & Development • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand standards, including mobile phone rules, professional etiquette and customer-interaction standards., • Spot staff training needs and raise any gaps in training with the AM to ensure all staff in the Village are fully trained., • In the absence of the GRM, hold daily morning meetings for the Village teams with a focus on target setting and clientelling in preparation for opening., • Monitor individual performance and raise any concerns or issues with the RGM. Operational Excellence & Stock Management • Manage deliveries, stock movement and transfers, resolving any discrepancies promptly whilst knowing when escalation to the AM or GRM is necessary., • Work with the teams to ensure all Village stores are restocked daily, including packaging., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Maintain high back-of-house standards in every store, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Continually check product presentation in all stores, following merchandising guidelines and collaborating with the VM team., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers. What you need to succeed • Experience in a retail or customer-facing role, with exposure to supervisory responsibilities., • Organised and detail-oriented, particularly in day-to-day operations and stock handling., • Able to work in a fast-paced environment and adapt to changing priorities., • A strong customer-first mindset and enthusiasm for delivering great service., • A positive, proactive attitude with a willingness to learn and take on responsibility., • Good communication skills and the confidence to support and guide team members. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

💼 Senior Sales Manager – Drive Growth. Lead Change. Elevate Performance. 📍 Location: City of London (On-site) 🕒 Hours: Monday–Thursday 9am–6pm | Friday 9am–5pm | Occasional Saturday support (remote) 💰 Salary: £50,000–£65,000 basic salary + performance bonus + commission (OTE £100,000+) 📄 Contract: Full-time, Permanent ✨ About the Company Our client is a market-leading, fast-growing property group that’s transforming how homeowners sell their properties, from rapid, investor-led transactions to streamlined open-market sales. With a reputation built on speed, integrity, and service, they handle hundreds of sales annually across multiple brands and are now seeking a Senior Sales Manager to take their success to the next level. This is a chance to join a progressive, data-driven organisation that rewards innovation, values accountability, and is scaling fast. 🚀 The Role As Sales Director, you’ll take full ownership of the company’s multi-team sales function, overseeing overall sales performance. You’ll bring structure, clarity, and inspiration to an already high-performing environment, leading from the front while driving commercial growth and strategic improvement. Your focus: build a motivated, accountable, and results-driven culture that delivers exceptional customer outcomes. 🔑 Key Responsibilities • Lead, coach, and motivate multiple sales teams to achieve and exceed performance targets., • Oversee all aspects of the property sales cycle, from valuation strategy to offer negotiation., • Drive a proactive sales culture focused on pipeline growth, conversion, and profitability., • Manage pricing and stock strategy, ensuring properties are positioned to sell quickly and profitable, • Collaborate with senior leadership and client services to ensure an exceptional end-to-end customer journey., • Uphold high compliance standards (AML, property regulations) and manage escalated queries with professionalism., • Analyse performance data, prepare reports, and contribute to business-wide strategy and process improvement. 🎯 About You You’re not just a sales leader - you’re a catalyst for growth. You combine commercial acumen with people leadership, balancing the discipline of operations with the energy of hands-on sales. Essential: • Proven experience leading high-performing sales teams in property or a similar fast-paced environment., • Strong understanding of UK property sales, AML, and compliance., • Excellent motivational and coaching skills with the ability to inspire buy-in and change., • Strategic thinker who can balance short-term results with long-term vision., • Confident communicator with senior stakeholders and adaptable in a dynamic, evolving environment. Desirable: • Experience in fast-sale, hybrid, or online property models., • Familiarity with Salesforce, Reapit, or other CRMs. 💰 The Package • £50,000–£65,000 basic salary, • OTE £100,000+ (commission and performance bonus), • 33 days holiday inc bank holidays, • Private health or gym membership, • Clear career progression within a scaling, entrepreneurial business 🌟 Why Apply? This isn’t a role for a steady-state manager...it’s for a leader who wants to build, shape, and drive change. If you’re ready to lead multiple teams, redefine performance standards, and help scale one of the UK’s most forward-thinking property groups, we’d love to hear from you. 📩 Apply now to explore this confidential opportunity.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.