Customer service team lead jobs in United Kingdom - Page 4

We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for resident’s properties in social housing. Key Responsibilities Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. Undertake bathroom and kitchen fittings. Carry out repairs to occupied and unoccupied dwellings (Void works). Work in partnership with other operatives to complete works. Complete work sheets after each job through a mobile pda device Requirements Experience in carpentry, basic plumbing, plastering and tilling. Knowledge of Health and Safety Regulations Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. NVQ qualification (desirable) or extensive “on the job” experience Ideally previous domestic, social housing experience Must have own tools and power tools Other Key Information Full driving license Working hours 8:30am to 5:30pm Monday-Friday Must provide enhanced DBS check Benefits End of year performance related bonus Company van (work use only) Fuel and expense cards 28 days annual leave which increases with length of service Career development scheme Pension Uniform Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at Stannis. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service. Role We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for residents properties in social housing, with the aim to achieve a first time fix and deliver high standard workmanship. You will be working on individual jobs, going from job to job to ensure our clients receive high levels of service and satisfaction. Key Responsibilities 1. Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. 2. Undertake bathroom and kitchen fittings. 3. Carry out repairs to occupied and unoccupied dwellings (Void works). 4. Work in partnership with other operatives to complete works. 5. Complete work sheets after each job through a mobile pda device Requirements -Experience in carpentry, basic plumbing, plastering and tilling. -Knowledge of Health and Safety Regulations -Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. -NVQ qualification (desirable) or extensive “on the job” experience -Ideally previous domestic, social housing experience -Must have own tools and power tools Other Key Information -Full driving license -Working hours 8:30am to 5:30pm Monday-Friday -Must provide enhanced DBS check Benefits -End of year performance related bonus -Company van (work use only) -Fuel and expense cards -Career development scheme -Uniform -Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at KS Repair & Maintenance. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service.

About Us: A-TEC is a leading mobile shop specializing in the latest smartphones, accessories, and mobile services. We pride ourselves on providing exceptional customer service and a wide range of products to meet our customers’ needs. Job Description: We are seeking a motivated and experienced Sales Supervisor to join our team. The ideal candidate will have a strong background in retail and wholesale sales, excellent leadership skills, and a passion for mobile technology. Key Responsibilities: Supervise and lead the sales team to achieve sales targets and provide excellent customer service. Train and mentor sales staff, ensuring they are knowledgeable about products and sales techniques. Manage inventory levels and ensure the store is well-stocked with popular products. Develop and implement sales strategies to increase revenue and market share. Handle customer inquiries and resolve any issues or complaints promptly. Monitor sales performance and prepare regular reports for management. Collaborate with the marketing team to plan and execute promotional activities. Qualifications: Proven experience as a Sales Supervisor or similar role in retail and wholesale sales. Strong leadership and team management skills. Excellent communication and interpersonal skills. Knowledge of mobile products and the latest technology trends. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. High school diploma or equivalent; a degree in Business Administration or a related field is a plus. Salary and Benefits: £39000 Per Annum Performance-based bonuses. Health insurance and other benefits. Opportunities for career growth and development. Employee discounts on products and services.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Cash Office Manager Applegreen, Welcome Break, Templepatrick, BT36 4RN Pay up to £26,000 Fantastic benefits & discounts, free parking & great career opportunities Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Manager at Welcome Break. Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential. A Welcome Break Site Controller would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers: Competitive salary 30 days’ holiday increase with service Contributory pension (after 3 months) Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Family healthcare plan Generous discounts on hotel rooms for you and family members Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.

We are seeking an experienced and dynamic Hairdressing Shop Manager to lead our team and oversee daily operations at our vibrant salon. As a manager, you will be responsible for ensuring smooth and efficient day-to-day running of the salon, while delivering an exceptional customer experience. Key Responsibilities: Manage and supervise all salon activities, including hair, nail, and beauty services Lead and motivate a team of hairdressers and beauticians to provide high-quality service Schedule staff shifts, manage bookings, and ensure timely appointments Oversee stock management, including ordering products and maintaining supplies Handle customer inquiries and resolve any complaints professionally Ensure cleanliness and safety standards are maintained Assist in marketing efforts, including promotions and special offers to attract clients Manage salon budgets, sales targets, and financial records Requirements: Proven experience in a similar role within a hairdressing or beauty salon Strong leadership and organizational skills Excellent customer service and communication abilities Ability to work in a fast-paced environment and solve problems efficiently Passion for the hair and beauty industry If you are enthusiastic, motivated, and have a passion for managing a thriving salon, we would love to hear from you! Please apply with your resume.

Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)

Who is Momentum Services Ltd? Momentum Services Ltd. is a multicultural company with a diverse and friendly workforce which makes our people the wealth of our company.. We are growing at high speed and we are always on the lookout for great talents to join us. We provide Eurostar a high-quality Customer Service in the Eurostar Business Premier Lounges, On-board services in London as well as in Paris, Brussels, Amsterdam, Rotterdam. We also take care of the check-in in Amsterdam and Rotterdam Eurostar stations. Our ways of working are focused on reducing our carbon footprints so we can ensure that Eurostar remains a sustainable way of travel. The London Business Premier Lounge continues to grow and offers exciting opportunities for talented & highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for. The Role: We are currently seeking an Assistant Manager for our Business Premier Lounge in London who take prides in delivering an outstanding Customer Experience. The Lounge Assistant Manager is the Ambassador of Momentum Services Limited and represents our Savoir Faire in terms of customer service to the customers and our client. The role requires a dynamic individual who can take ownership of the lounge operation and engage the team to deliver service excellence. The candidate must have strong communication / organisational skills, and acute attention to details. The ideal Assistant Hospitality Manager candidate must have: - A proven record of team management and managing supervisors - Immaculate presentation, being courteous and refined - A hand – on approach, lead by example, be hardworking, flexible, result focused, enthusiastic and problem solver. - Demonstrate resilience in a busy and constantly changing environment. - IT literacy - French, English fluency is essential, Dutch is a plus. Job Type: Full-time Additional pay: Performance bonus Benefits: Company pension Employee discount

About Us: We are a renowned, high-volume restaurant located in the heart of Central London, known for delivering exceptional service, a vibrant atmosphere, and a curated selection of premium beverages. With a dynamic and fast-paced environment, we pride ourselves on offering an unforgettable experience for our guests. Position Overview: We are seeking a highly skilled and passionate Head Bartender to lead our bar team and take charge of our beverage program. The ideal candidate will have extensive experience in a high-volume setting, a deep understanding of cocktails, spirits, wines, and beers, and the ability to mentor and inspire a team of bartenders. Key Responsibilities: Lead and oversee the daily operations of the bar, ensuring smooth service during peak hours. Create and implement a diverse, creative, and profitable drinks menu, including signature cocktails. Maintain a high standard of drink quality, presentation, and consistency. Manage stock levels, inventory, and supplier relationships to ensure cost-effective bar operations. Train, supervise, and motivate the bar team to deliver exceptional customer service. Ensure adherence to all licensing laws, health and safety regulations, and company policies. Handle customer feedback professionally and ensure a high level of guest satisfaction. Stay up-to-date with industry trends, techniques, and best practices to continuously improve the bar offering. What We're Looking For: Minimum of 3-5 years’ experience in a high-volume bar or restaurant setting, with at least 1-2 years in a leadership role. In-depth knowledge of mixology, classic and contemporary cocktails, and an extensive understanding of wines, spirits, and beers. Strong leadership, communication, and organizational skills. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. A proactive, hands-on approach with a passion for delivering an exceptional guest experience. A team player with a positive attitude and the ability to inspire and mentor others. What We Offer: Opportunity to work in a thriving, central London location within a respected and growing restaurant. Career development and growth within the company. A very competitive rate plus generous tronc for the right candidate. If you’re an experienced, ambitious, and passionate bartender ready to take the lead in a dynamic, high-energy environment, we want to hear from you! Apply today.

Start date: ASAP Job Title: Car Finance Assistant Location: Uxbridge office & work from home (hybrid) Working Hours: Monday - Friday 9am-5pm (some weekends due to the nature of the work) - Key Responsibilities: - Assisting the sales team with day-to-day tasks, especially during busy periods - Onboarding car dealerships across the UK (cold calling) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction - Updating CRM - Maintain a log of conversations with dealerships and track progress - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals - Handle dealership complaints, grievances, and needs, to ensure loyalty to CarFinanced Training will be provided Join us at CarFinanced and be part of a dynamic team dedicated to providing exceptional car finance solutions to our clients and partners.

- We seek an experienced bartender looking to leave the corporate scene for a small, creative community bar. We offer a fixed Sunday shift ending at 11:00 PM and a minimum of 24 hours per week. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.

Brand Ambassador - Greater London Feeling stuck in your current role with no room for growth? Looking for a more dynamic and social work environment? Need a job that works around your schedule? What's Involved? We provide on-site customer service support for our clients through a team of independent brand ambassadors. These services include organising events and conferences, both for business-to-business and business-to-consumer (residential) interactions. If you’re driven and eager to launch a new career, this could be the opportunity you've been waiting for! This role allows you to represent some of the world’s leading brands. In addition to this exciting opportunity, you'll benefit from flexibility and receive in-depth training in product knowledge and sales. You'll also gain valuable experience in team-building, and benefit from mentorship by industry experts with over 25 years of experience. We’re actively hiring for a sales and customer service position located right in the heart of Slough—just a 2-minute walk from the train and bus stations! The Ideal Candidate: - Ready to learn - Hardworking and motivated - Enthusiastic and proactive - A great team player - Authentic and true to themselves If you're willing to invest your time in learning and applying your skills, this is the perfect role for you! While no prior experience is needed, we encourage candidates with backgrounds in customer service, sales, marketing, retail, call centres, and other similar fields to apply. Perks of Joining BRT Marketing: - 1-on-1 coaching and training provided - Opportunities for domestic and international travel, fully paid - Flexible working hours to fit around your schedule - Paid per acquisition - Weekly social events - Clear pathways for career advancement - Excellent personal development opportunities - Uncapped earning potential - No experience necessary, full training is provided If this sounds like the right fit for you, apply now!

Individual Restaurants has an exciting opportunity for an experienced Chef De Partie to join our team based in Exchange square,Liverpool street station (London). You will be working on a full time, permanent basis, and in return receive a competitive salary. About us: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva, piccolo by Piccolino and our Bar & Grills. Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit” We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team! The role: As a Chef De Partie in our restaurant, you will support the sous chefs and run sections of the kitchens with the opportunity to progress in your career. Being responsible for preparation, cooking, tasting, and presentation of food in line with company specifications. Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to join our family as our new Chef De Partie, please click ‘apply’ today. We would love to hear from you.

Main Responsibilities: - Assist with menu development: Contribute to the creation of menus that incorporate seasonal ingredients and customer preferences, with a focus on Asian cuisine. - Prepare traditional Chinese dim sum: Master the preparation of authentic Chinese dim sum, ensuring high quality and flavour. - Supervise and train kitchen staff: Train team members, ensuring that food preparation meets company standards, and oversee their performance. - Assist with ingredient procurement: Help procure high-quality ingredients according to company guidelines, ensuring freshness and quality of dishes. - Control costs: Effectively manage controllable costs and reduce food waste to maintain budget control. - Customer service: Provide outstanding customer service through our exclusive service programmes, enhancing customer satisfaction. - Food safety regulations: Strictly adhere to all relevant food safety regulations, ensuring that kitchen operations meet the required standards. - Kitchen management: Maintain a clean and organised kitchen environment, ensuring smooth workflow and operations. - Stay updated with industry trends: Keep up with the latest trends in the culinary industry, integrating new techniques into the kitchen for continuous improvement. Candidate Requirements (Qualifications, Experience, and Skills): - Relevant experience: Extensive experience in similar roles, particularly in the Asian cuisine sector. - Preferred qualifications: Culinary degree or equivalent education is preferred. - Culinary skills: In-depth understanding of food preparation methods, seasoning techniques, and flavor profiles, with expertise in Asian cuisine. - Leadership ability: Ability to lead and inspire the team to maintain high efficiency. - Kitchen management: Comprehensive understanding of kitchen operations, including inventory management and cost control to optimize efficiency. - Attention to detail: capable of maintaining focus on details in a fast-paced environment, ensuring high-quality dishes. - Communication and organisational skills: Excellent communication and organisational abilities to effectively manage the team and convey clear instructions. This position is ideal for candidates with solid culinary experience, especially in Asian cuisine, looking to contribute to kitchen management and operational excellence.

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £32,000-£35,000 per year (plus tips)

Job Title: Head Barista Location: 215 Hackney, N16 0LH Job Type: Full-time, Permanent Salary: 12ph to 12.50ph based on experience About Us: 215 Hackney Café is a vibrant and welcoming spot located in the heart of Hackney, offering expertly crafted speciality coffee, delicious middle eastern brunch, and a great atmosphere. We're passionate about creating a community space where people can enjoy the perfect brew, and we're looking for a dedicated and skilled Head Barista to join our team. Job Overview: As the Head Barista, you will lead the café’s coffee operations, ensuring the highest standards of coffee quality and customer service. You will be responsible for managing the day-to-day operations of the coffee bar, training and developing the barista team, and maintaining a consistent and exceptional experience for our customers. This role requires a hands-on leader who is passionate about coffee, skilled in creating various coffee-based drinks, and committed to fostering a positive and energetic environment. Key Responsibilities: - Lead the coffee operations, including preparation and presentation of high-quality espresso-based drinks. - Ensure consistent delivery of excellent coffee by monitoring quality control and maintaining all equipment. - Provide training and development to the barista team, ensuring they are skilled in latte art, coffee brewing techniques, and customer service. - Oversee daily operations of the café’s coffee bar, including stock control, ordering supplies, and maintaining cleanliness and organisation. - Deliver outstanding customer service, engaging with customers to create a welcoming and positive experience. - Work closely with the café manager to coordinate shifts, staff rotas, and ensure smooth café operations. - Keep up to date with coffee trends, methods, and equipment to continuously enhance the café’s offerings. - Maintain a positive, collaborative, and motivating atmosphere among the staff. Requirements: - Minimum of 2 years’ experience as a barista, with at least 1 year in a leadership or senior role. - Strong knowledge of coffee beans, brewing methods, and equipment maintenance. - Exceptional skills in espresso preparation, milk texturing, and latte art. - Excellent leadership and communication skills, with the ability to train and motivate a team. - Passion for customer service, with a friendly and engaging personality. - Ability to work in a fast-paced environment and handle pressure during busy periods. - Flexibility to work early mornings, weekends, and public holidays. What We Offer: - Competitive salary based on experience. - Opportunities for growth and development within the café. - A vibrant and supportive work environment. - Free coffee and staff discounts on food and drinks. How to Apply: If you’re passionate about coffee, have strong leadership skills, and are excited to be part of a dynamic team at 215 Hackney Café, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for the role. We look forward to meeting our new Head Barista!

Strelitzia Coffee Shop is a thriving community hub known for its exceptional coffee, cozy atmosphere, and a welcoming team. We pride ourselves on serving quality food and drinks, including a carefully curated selection of wines and seasonal specials. As we continue to grow, we’re looking for a passionate and experienced Café Manager to lead our team and help us deliver exceptional customer experiences. We are seeking a dynamic and organized Café Manager to oversee the daily operations of Strelitzia. The ideal candidate will have strong leadership skills, a customer-first mentality, and a keen eye for detail. You will manage a team of baristas and servers, ensure smooth service, maintain inventory, and contribute to the overall growth and success of the café. Key Responsibilities: • Oversee day-to-day operations, ensuring a smooth and efficient workflow • Train, motivate, and lead a team of baristas and staff • Manage staff schedules, ensuring coverage during peak and non-peak hours • Deliver excellent customer service and handle any complaints or issues • Maintain stock levels, order supplies, and manage inventory efficiently • Ensure compliance with health and safety regulations • Monitor and report on café performance, including sales and expenses • Assist in marketing initiatives and promotions (e.g., seasonal specials, events) • Uphold the Strelitzia brand and maintain high standards of cleanliness and presentation • Implement strategies to increase customer retention and grow revenue Qualifications: • Proven experience in café or hospitality management • Strong leadership and communication skills • Ability to handle pressure in a fast-paced environment • Passion for coffee and food, with a good understanding of industry trends • Strong organizational and multitasking skills • Basic knowledge of budgeting and financial management • A customer-focused attitude with a problem-solving mindset • Ability to work flexible hours, including weekends and holidays What We Offer: • Competitive salary • Opportunities for growth and development • A supportive and friendly team environment • Employee discounts on all food and drinks • A chance to be part of a well-loved community café

Job Title: Manager Holidays Rentals Company: Veevo Home Ltd Location: London Salary: £40,000 per year plus Bonuses About the Company: Veevo Home is a Services Apartments company with a portfolio of over 60 properties in central London. We are committed to delivering exceptional accommodations and services to our guests, offering unforgettable stays in prime locations. Job Description: Veevo Home is seeking an energetic and meticulous Manager to lead the operations of our esteemed properties in London. The ideal candidate will play a pivotal role in elevating the quality and standards of our properties, ensuring unparalleled guest experiences, and bolstering brand recognition for Veevo Home. Key Responsibilities: - Expertise with all major OTAs ( Airbnb, Booking, Vrbo, Expedia etc...) to ensure listings are meticulously crafted and optimized, enhancing visibility and appeal to stand out in a competitive marketplace. - Elevate the quality and standards of all managed properties. - Uphold exceptional standards of cleanliness, maintenance, and guest satisfaction. - Lead and supervise a dedicated team to efficiently fulfill all responsibilities. - Demonstrate exceptional attention to detail to maintain the aesthetic appeal and functionality of the properties. - Ensure guests enjoy memorable stays and consistently leave glowing reviews. - Collaborate effectively with linen providers, maintenance crews, and cleaning teams. - Act as a strategic problem-solver, identifying and implementing innovative solutions to challenges. Requirements: - Proven track record in Service Apartment Business, Hotels or a related field. - Strong leadership and team management capabilities. - Outstanding communication and interpersonal skills. - Meticulous attention to detail with a commitment to upholding high standards. - Ability to multitask, prioritize, and meet deadlines efficiently. - Passion for delivering exceptional guest experiences. - Creative thinker with a proactive approach to problem-solving. If you meet the requirements and are passionate about delivering exceptional guest experiences, we invite you to join our team at Veevo Home as our Property Manager. Apply now and be part of our exciting journey! Job Type: Full-time Pay: £40,000.00 per year Additional pay: Yearly bonus Benefits: Sick pay Schedule: 8 hour shift Experience: Property Management: 1 year (required) Customer service: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person Reference ID: Property Manager Expected start date: As soon as Possible

Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024

Goldmills Recruitment are looking for an experienced Assistant Restaurant Manager to work with one of the best fine dining restaurants in Billericay, Essex. ** Restaurant Assistant Manager** ** £37,500pa** ** Billericay, Essex** ** ASAP Start** A fantastic opportunity for an experienced Assistant Manager has opened up in a well-known restaurant in Billericay Essex. Our client has the best reputation in the area for fresh seasonal fine dining food. The restaurant is open from Wednesday to Sunday for Lunch and Dinner as well as special events. Due to growth and internal promotion, they are looking for an experienced restaurant manager with excellent customer service to join their team. Our client is offering a fantastic package of £37,500pa as well as room to grow within the business to Head Pastry chef in the future. The ideal candidate will have a proven track record as an Assistant Manager for at least 1 year in a restaurant environment. Right to work in the UK is a must and being able to commute to this location without the need of public transport. ** Responsibilities** Directing daily operations in the restaurant General Manager's absence. Ensuring compliance with company standards. Supervising and training staff. Managing product preparation and delivery. Handling customer relations. Overseeing restaurant maintenance and repair. Managing inventory. Recruiting and retaining team members. Ensuring all guests have an amazing experience when visiting. ** Requirements and skills** Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry Familiarity with restaurant management software, like OpenTable and PeachWorks Good math and reporting skills Customer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus If you are interested in knowing more about this role then please apply today and one of our team will follow up with more details about the job.

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

Job description Meli Bakery is an exciting new venture set to open in Russel Square, London, WC1N 1BS. We are a bakery and patisserie dedicated to crafting artisanal breads, exquisite pastries, and delightful treats made from the finest ingredients. Job Overview We are seeking a dedicated and experienced Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the food production industry. As a Supervisor, you will oversee daily operations, ensuring that all food safety and preparation standards are met while fostering a positive work environment. This role is crucial in maintaining high levels of quality and efficiency within our establishment. Responsibilities - Lead and manage a team of staff, ensuring effective communication and collaboration. - Collaborate with management to develop menus and improve operational efficiency. - Proven experience in a supervisory role within the coffee and bakery or hospitality industry. - Engage with customers, taking orders accurately and providing recommendations based on their preferences. - A person experienced for at least a year in speciality coffee industry - Maintain cleanliness and sanitisation standards at all times in the serving and food preparation areas - Have an outgoing personality and genuinely enjoy talking to customers - Uphold high standards of quality control for all beverages served - Able to work quickly, calmly, and efficient during busy periods - Naturally seeks out tasks during quieter periods - Understands the value of paying attention to details - Knowledge of basic maths for handling transactions - Willingness to learn and adapt to new recipes and techniques - Effective time management skills to prioritise tasks in a fast-paced environment. - Experience in food preparation is advantageous, along with knowledge of food safety practices. - A friendly disposition with the ability to work well in a team-oriented atmosphere. - Monitor inventory levels and assist in restocking supplies as needed. - Strong leadership skills with the ability to motivate and manage a diverse team. - Experience in front house and bartending is highly desirable. - Excellent organisational skills with attention to detail. - Ability to work in a fast-paced environment while maintaining high-quality standards. - Strong communication skills, both verbal and written. Expected hours: 20 – 48 per week (Open to consider Part/Full Time applications) Join our team as a Supervisor and be part of an exciting coffee culture where your skills will be valued, and your passion for great coffee and delicious food will shine through. If you are passionate about leading a team in the vibrant world of food production and hospitality, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: £12.00-£12.50 per hour Expected hours: 48 per week Schedule: - Monday to Friday - Weekend availability Experience: - Supervising experience: 1 year (preferred) - Coffee & Bakery: 1 year (preferred) - Hospitality: 1 year (preferred) - Customer service: 1 year (preferred) - Management: 1 year (preferred) Work Location: In person Reference ID: Supervisor Role Coffee & Bakery Needed!!!

N&C Glass, a leading UK glass manufacturer, is part of the Nicholls and Clarke Group of Companies and has been supplying quality products to the glass industry for over a century. Nationwide we have a team of over 450 people supplying Building Materials to the trade and public. What will the HGV Driver (Class 2) do? We are currently seeking an HGV Driver, with good experience and a Class 2 licence to join our team in Beckton. We offer excellent development prospects and a long-term career. The position will involve occasional warehouse loading (training will be provided). Requirements for the HGV Driver (Class 2): · An HGV Class 2 license is essential · Valid CPC card (training available where required) · You should be physically fit as some loading/unloading is required via tail lift/pallet truck · Good customer service skills · A team player · Good time management Benefits: · Monday to Friday (7 am-4 pm) - no unsocial hours · Full-time permanent contract – guaranteed work · A competitive salary · 23 Days holiday plus 8 bank holidays, rising to 24 days holiday after 5 years’ service · Excellent development prospects and long-term career · Free on-site parking · Staff discount on all building materials · Health & Safety equipment will be supplied

Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.