In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The operation teams focus is in two main areas: implementations and customer experience. All bugs, UX suggestions and feature requests
Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea
Customer Success Manager - Asset Tracking & Supply Chain Technology. As part of this, the company is building a dedicated Customer Success function to support delivery at scale.
You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Good customer support experiences.
Customer Success Manager - Asset Tracking & Supply Chain Technology. Experience scaling delivery or customer success teams. As part of this, Digipal is building a dedicated Customer Success function to support delivery at scale.
Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus
They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Customer Success Manager - Accountancy SaaS. Requirement: Customer Success Manager.
Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Demonstrated success managing high-value or strategic custo
We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.
Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea
At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and So
A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp
London, England – reports to Director of Delivery of Customer Success. SaaS customer success, working with Fortune 100 companies and their executives. Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps.
You have experience as a Customer Success Manager in SaaS or other tech-enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie
The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. Collaborating wit
Take ownership of contact with customers and ensure all necessary steps (investigation, troubleshooting, education, and communication are completed with both the customers and the applicable internal teams. Educate customers on basic product training, creating training materials and videos that help
Exciting opportunity for an experiences Customer Success Manager to join a fast growing AI AdTech Retail Media platform, as the continue to scale their client facing team.
An innovative AI video platform company is seeking a Customer Success Manager to help build relationships with clients and drive future growth. This role requires customer-facing experience in B2B SaaS and native-level proficiency in German.
Customer Success Manager page is loaded## Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators
As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Own Account Level Rel
A leading visual content company in London is looking for a Customer Success Manager. You will handle performance reviews, negotiate contract terms, and ensure customer satisfaction.
You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. As a Senior Customer Success Manager, you will. Ensure that an implementation plan is in place for each new customer and take responsibility for a successful onboarding
A fast-growing legal tech company in the UK seeks a Customer Success Manager to ensure clients leverage its document automation platform. The candidate will drive customer success by delivering tailored onboarding, monitoring client health scores, and identifying upsell opportunities.
A technology firm specializing in customer success is looking for a Customer Success Manager to manage client relationships and deliver insights for maximizing platform value.
As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our
A leading consumer finance agency in Walsall is seeking a Customer Account Manager to provide exceptional service throughout the loan process. The successful candidate will utilize strong communication skills to assist customers in person and over the phone.
You are responsible for a successful customer journey and touch points that create long‑term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Our team of experts delivers unrivaled insights and leading data and technology s
Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. Customer Success Managers or Account Managers preferably within SaaS. As the Customer Success Team Le
A fast-growing HealthTech startup is seeking a Customer Success Manager to build and nurture client relationships across its product suite.
A global leader in the lottery industry is seeking an individual to join their Customer Service team. Candidates with previous experience in customer service, sales, or retail are preferred.
You have proven experience in a customer success or account management role with a track record of successfully managing client relationships and hitting revenue targets. Lottie is looking for a Customer Success Manager to lead and nurture relationships with a growing portfolio of care operators acr
Drive customer value realization by aligning M‑Files solutions to customer business objectives and success metrics. At M‑Files, Customer Success plays a critical role in driving long‑term customer value, retention, and growth. Principal Customer Success Manager (based in the UK).
A transformative finance tech company in Greater London is seeking a Customer Success Manager - Accounting. In this foundational role, you will drive customer success, collaborate closely with finance leaders, and leverage your accounting expertise to ensure seamless implementation.
Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro
An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.
Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. The mission of the Flagship Customer Success Manager is to protect and grow Magn
As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. Contributing to the build-out of customer success processes and best practices. Customer success or account management experience in cybersecur
We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin
The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical c
Right Formula is seeking a Customer Success Manager to support and grow long‑term client relationships within our Digital Technology arm. Experience in Customer Success, Account Management, or Client Services. Client success & relationship management.
A tech health startup in Greater London is seeking a Customer Success Manager to enhance relationships with care operators utilizing their product suite. This position offers an opportunity to shape customer success practices and work closely with various departments in an expanding environment.
Stephanie Richardson, Senior Manager of Customer Success. Customer Success Manager (Paid Search, PPC, Google Ads). Customer Success Manager (Paid Search, PPC, Google Ads).
Customers, Customers, Customers. Customer Success Manager, EMEA. Customer Success Manager, United Kingdom.
The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.
In this role, you will be joining a team of 3 Customer Success Managers focused on the EMEA market, and will work closely with the EMEA Partnerships Director.
We are now recruiting an Enterprise Customer Success Manager to own, develop, and grow longstanding relationships with our most valuable Strategic clients. A mature Customer Success function with modern tooling, governance, and executive sponsorship. Customer Success Tooling & Data Discipline.
A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across
A global biopharmaceutical software company in the United Kingdom is seeking a Customer Success Manager responsible for managing a portfolio of strategic clients. The successful candidate will ensure client satisfaction, advocate for customer needs, and collaborate with internal teams to enhance pro