Customer success jobs in Cardiff - Page 8Create job alerts

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business. Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful cus

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

A financial services firm is seeking a Customer Success Manager in Cardiff. You will also oversee new-hire onboarding and coach staff to improve customer interactions. The ideal candidate has a strong background in customer service, leadership experience, and excellent communication skills.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Can guide a small customer through multiple levels of the defin

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Attend customer meetings both ad‑hoc and as par

If you believe customer success isn't a department—it's a mindset—then this is your opportunity to make a real impact. We're rapidly expanding and building a top‑tier Customer Success team. Customer Happiness: You make customers feel heard, supported, and delighted.

A leading talent placement company in the UK is seeking a proactive Customer Success Manager to own client relationships and ensure client satisfaction.

This multifaceted customer facing role will see you become a trusted advisor, partnering with customers in the pre-sales phase and then providing on-going clinical, technical and commercial engagement post-sales. Experience in Clinical Applications, Customer Success and/or Sales within healthcare, i

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

Proven experience in B2B customer success (1–2 years depending on company type). We’re looking for a passionate and dedicated Customer Success Manager to join our team. Your role will focus on ensuring our members achieve their goals났결 getmaximum value from our offerings, working closely wit

We are looking for someone with great technical awareness, customer success and customer growth experience!. Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. In this position you will oversee the deployment of sof

Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Proven exp

Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management. Principal Customer Success Manager - Luxury Fashion. With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI.

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Technical Custom

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. The purpose of this position is to foster long term partnerships by helping Artefactual customers articulate and achieve their stated digital pr

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Together with the DSA

Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. Customer Success Manager with Italian (6 months FTC) page is loaded## Customer Success Manager with Italian (6 months FTC)remote type: Re

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. The ideal candidate will have a technical background and at least 3 years of customer-facing experience, demonstrating exceptional communication

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorit

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A leading provider of IoT solutions is looking for a Senior Customer Success Manager to manage a diverse customer portfolio and lead a high-performing team. This role requires at least 5 years of experience in customer success roles, with a focus on commercial growth and stakeholder management. The

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Evolve our Customer Success approach, blending tech-touch and high-touch engagement to deliver scalable impact. Proven leadership experience in Custom

As Senior Customer Success Manager, you will oversee relationships with multiple customers, ensuring strong engagement, long‑term retention, and commercial growth. This position offers the opportunity to play a key role in shaping customer engagement strategy, driving account growth, and influenci

You possess high positive energy and love to work with customers and make them successful. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their

Customer Success, Sales, and/or Marketing with a strong track record of driving customer satisfaction and retention. Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving sat

Partner & Customer Success Manager (Europe-based). Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success Manager, Enterprise - EMEA - [IC2].

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. As part of the Customer Success team, you9ll play a vital rol

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end delivery of operational service excellence for s

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. This is a new role, designed to strengthen our customer success and account growth focus.

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusin

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Success depends on consistent customer-facing engagement, independent relationship-building, and the ability to clearly demonstrate o