Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)
AACS Limited has been an established family business for over 30 years, delivering the best expertise within the Air Conditioning and Refrigeration Sector across the North East and beyond. We are looking for a dynamic, experienced and driven individual to fill the role of a Projects Manager, to support the established team to provide our customers with the highest standards of designing, planning and installation of new projects. As part of the AACS Limited you can expect to work alongside a friendly and supportive close-knit team within the office environment and to lead and inspire the next generation of Air Conditioning Engineers. You will play a key role in a robust family business, where your suggestions are welcome and listened to. Role: The Projects Manager shall be responsible for ensuring that the service delivered is fully in accordance with the Customers’ requirements and specifications. The Sales and Project Manager shall be technically qualified, experienced in managing both small- and large-scale installation projects from dealing with customers’ enquiries in an efficient and friendly manner face to face, via telephone or e-mail. Pricing and preparation of sales quotations, ordering installation equipment, creating risk and method statements in line with the site requitements for each project and creating commissioning packs. Key Responsibilities: Project Planning: Develop comprehensive project plans, by surveying, designing, pricing, organising and running installation projects within Air Conditioning and Ventilation. Team Leadership: Lead and oversee installation, servicing and maintenance teams to deliver project objectives, ensuring effective communication and collaboration within the teams. Budget Management: Prepare project budgets, monitor costs, and ensure projects are completed within financial constraints. Client Liaison: Serve as the primary point of contact for clients, addressing concerns, providing updates, including dealing with the coordination of workforce and sub-contractors by attending site meetings with the client. Risk Management: Identify project risks, develop mitigation strategies, and resolve issues to ensure minimal disruption to project progress. Quality Assurance: Oversee quality control throughout the project life cycle, ensuring all work meets industry and company standards. Reporting: Prepare regular progress reports, including project status, risks, and financial health, for senior management. Compliance: Ensure all projects comply with health and safety regulations, as well as industry standards and best practices.
Great opportunity to work as a Food Production Operative for our client - a pork meat processing site. Staffline is recruiting Food Production Operatives in Rochdale. Applicants will need to be comfortable handling raw meat such as bacon and gammon in a cool environment and working in a very physical role. The rate of pay on fixed morning shifts (5:45am start) and fixed afternoon shifts (2:10pm start) is £12 per hour and hygiene night shifts (10pm to 6am) is £13 per hour. Overtime is available after working 40.83 hours and is paid at £18 per hour. This is a full-time role, working Monday to Friday, the hours of work are: - 5:45am to 2pm (finish time may vary depending on production) - 2:10pm to 11:15pm This is inclusive of a 45-minute unpaid break. Your Time at Work As a Food Production Operative, your duties will include: - Loading product into machinery - Placing products onto racks - Moving product around the various process stages - Working in a chilled environment - Delivering excellent quality packed products safely and efficiently to meet our customer and technical standard - Sealing product for packing - Ensuring quality is maintained - Support the delivery of key performance targets within your area, ensuring attention to detail and that procedures are followed - Act as a role model and lead by example demonstrating core company values, behaviors, and high-performance standards - Provide cover for other areas Our Perfect Worker Our perfect Production Operative will be comfortable with handling raw meat and able to lift produce in excess of 5kg in weight. You will be positive, flexible, and hardworking with a passionate commitment to quality. There will be an expectation of the delivery of key targets in your area. An ability to carry out physical tasks. You will be able to follow instructions and procedures accurately and consistently. Experience of working as a Production Operative/Warehouse Operative is desirable but not essential as full training is provided. Key Information and Benefits - Earn £12 - £18 per hour - Fixed shifts - Full training provided - Canteen on site
Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
Start date: ASAP Job Title: Car Finance Assistant Location: Uxbridge office & work from home (hybrid) Working Hours: Monday - Friday 9am-5pm (some weekends due to the nature of the work) - Key Responsibilities: - Assisting the sales team with day-to-day tasks, especially during busy periods - Onboarding car dealerships across the UK (cold calling) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction - Updating CRM - Maintain a log of conversations with dealerships and track progress - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals - Handle dealership complaints, grievances, and needs, to ensure loyalty to CarFinanced Training will be provided Join us at CarFinanced and be part of a dynamic team dedicated to providing exceptional car finance solutions to our clients and partners.
Brand Ambassador - Greater London Feeling stuck in your current role with no room for growth? Looking for a more dynamic and social work environment? Need a job that works around your schedule? What's Involved? We provide on-site customer service support for our clients through a team of independent brand ambassadors. These services include organising events and conferences, both for business-to-business and business-to-consumer (residential) interactions. If you’re driven and eager to launch a new career, this could be the opportunity you've been waiting for! This role allows you to represent some of the world’s leading brands. In addition to this exciting opportunity, you'll benefit from flexibility and receive in-depth training in product knowledge and sales. You'll also gain valuable experience in team-building, and benefit from mentorship by industry experts with over 25 years of experience. We’re actively hiring for a sales and customer service position located right in the heart of Slough—just a 2-minute walk from the train and bus stations! The Ideal Candidate: - Ready to learn - Hardworking and motivated - Enthusiastic and proactive - A great team player - Authentic and true to themselves If you're willing to invest your time in learning and applying your skills, this is the perfect role for you! While no prior experience is needed, we encourage candidates with backgrounds in customer service, sales, marketing, retail, call centres, and other similar fields to apply. Perks of Joining BRT Marketing: - 1-on-1 coaching and training provided - Opportunities for domestic and international travel, fully paid - Flexible working hours to fit around your schedule - Paid per acquisition - Weekly social events - Clear pathways for career advancement - Excellent personal development opportunities - Uncapped earning potential - No experience necessary, full training is provided If this sounds like the right fit for you, apply now!
Job Title: Fireplace, Stove, and Flue Fitter & Assistant Location: Redhill Company: Surrey Stove Installations Ltd About Us: At Surrey Stove Installations Ltd, we specialize in providing high-quality fireplace and stove installations, ensuring safety and comfort for our clients. We pride ourselves on our professionalism, craftsmanship, and commitment to customer satisfaction. Position Overview: We are seeking a skilled Hetas or Oftec but not essential Fireplace, Stove, and Flue Fitter and an enthusiastic Assistant to join our growing team. The ideal candidates will be passionate about home improvement and have a strong attention to detail. Key Responsibilities: Fitter: Install fireplaces, stoves, and flues according to safety standards and regulations. Hetas of Oftec installer - would be appreciated Conduct site assessments to determine installation requirements. Perform maintenance and repairs on existing systems. Collaborate with clients to ensure their needs are met. Maintain a clean and safe work environment. Valid driving licence over 2 years. Over 25 years old. Assistant: Support the fitter in installations and repairs. Assist with transporting materials and tools to job sites. Help with site preparation and clean-up. Learn and adhere to safety protocols. Develop skills in installation and maintenance. Valid driving licence over 2 years. Over 25 years old. Qualifications: Experience in fireplace/stove fitting or a related field is preferred for the fitter position. Strong problem-solving skills and attention to detail. Good communication skills and a team-oriented attitude. Valid driver’s license and ability to travel to job sites. Benefits: Competitive salary based on experience. Opportunities for training and professional development. Friendly and supportive work environment. Weekly pay for self employed How to Apply: If you are ready to take the next step in your career, please submit your resume and a brief cover letter outlining your relevant experience Join us at Surrey Stove Installations Ltd and help us bring warmth and comfort to homes in our community!
Individual Restaurants has an exciting opportunity for an experienced Chef De Partie to join our team based in Exchange square,Liverpool street station (London). You will be working on a full time, permanent basis, and in return receive a competitive salary. About us: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva, piccolo by Piccolino and our Bar & Grills. Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit” We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team! The role: As a Chef De Partie in our restaurant, you will support the sous chefs and run sections of the kitchens with the opportunity to progress in your career. Being responsible for preparation, cooking, tasting, and presentation of food in line with company specifications. Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to join our family as our new Chef De Partie, please click ‘apply’ today. We would love to hear from you.
We are looking for a results-driven Sales Representative to promote our full suite of IT solutions. This is a commission-only role where your income potential grows with your sales performance. You will be responsible for identifying and securing new clients who need our managed IT support, cloud computing, cybersecurity, and IT consulting services. Key Responsibilities: Prospect and engage potential customers for IT services. Effectively communicate CyberNotch's diverse service offerings. Close sales and secure long-term client partnerships. Exceed sales targets and revenue goals. Provide ongoing support to maintain customer satisfaction. Requirements: Proven sales experience, ideally in IT or technology services. Excellent negotiation and relationship-building skills. Ability to work independently and achieve targets. Interest in working on a commission-only basis. Benefits: Uncapped commission structure. Flexible working hours and remote work options. The opportunity to represent a company offering a broad range of IT services. Compensation: Commission-based with significant earning potential. Flexitime Work from home How to Apply: Please submit your CV and a cover letter outlining your sales experience and why you would excel at selling CyberNotch's IT services.
DELIVERY DRIVER - FULL-TIME / PART-TIME - MONDAY TO SATURDAY Paria Via Logistics is looking for motivated, reliable, and hardworking delivery drivers to join our team. We provide the tools you need to succeed—just bring your dedication to delivering parcels efficiently and on time. Whether you’re seeking full-time or part-time work, we have the ideal opportunity for you! Job Highlights: • FULL-TIME / PART-TIME OPPORTUNITIES - MONDAY TO SATURDAY • Start time: 8:30 AM – until all parcels are delivered (typically 105 to 140 parcels per day) • Competitive pay: £105 per day, with potential monthly earnings of £2,520 (based on 24 days of work) • Assigned delivery routes within Maidstone and surrounding areas. • Company-provided van, insurance, and petrol – no fuel or insurance costs to worry about! • Drivers are responsible for managing their own personal taxes. Key Responsibilities: • Safely deliver 105 to 140 parcels per day using pre-assigned routes. • Ensure deliveries are completed in a timely manner. • Maintain professional communication with customers and the Paria Via Logistics Company. team. • Use a handheld scanning device to track and confirm deliveries. • Handle parcels with care to ensure they reach their destination in perfect condition. Requirements: • Full UK driving licence. • Right to work in the UK (must provide ID or passport). • National Insurance number. • DBS (Disclosure and Barring Service) check – a clean record is preferred. • Ability to lift and carry parcels up to 20kg. • Must live within 30 minutes of Maidstone (ME20 6SW). • Self-employed status – drivers must handle their own personal tax obligations. • Availability to work from Monday to Saturday. What PariaVia Logistics Provides: • Van provided – ready to drive for deliveries. • Fuel and insurance covered by the company – you just drive! • Assigned delivery routes for efficient parcel delivery. Benefits: • Flexible working options: choose between full-time or part-time. • Consistent, reliable work with the opportunity to earn more if needed. • Company-provided vehicle, insurance, and petrol – save on expenses. • Friendly and supportive working environment. Location: • Maidstone, ME20 6SW If you are looking for a rewarding and active role where you can work independently while still being part of a team, PariaVia Logistics . is the place for you. APPLY NOW to become a part of our growing team in Maidstone! This version removes the mention of points from the driving licence requirement, as requested.
PIZZA CHEF - FULL TIME TRUE CRAFT – Walthamstow £13 - £15 per hour ( Average 45 hrs per week) True Craft started out 6 years ago as a sourdough pizza and craft beer pub in Tottenham. We have quickly earned a reputation for making some of the best pizzas in London. Our pizzas are so unique because our sourdough is fermented for 48 hours. We are also dedicated to sourcing the best quality local ingredients - we buy mozzarella from Essex, to maximise freshness, we source meats from Cobble Lane Cured in Islington, as well as British milled flour. We make everything from scratch in-house and customers keep coming back to us to try our inspiring weekly specials. The best pizza are made by the best pizza chefs, so we are focused on creating a great place to work. We always recognise and reward our best people and give them the opportunity to grow with us. What’s in it for you: ● Competitive pay rate ● A chance to make your mark in an exciting and fun environment with an enthusiastic and supportive management team ● The opportunity to be part of an expanding brand and grow your career with us ● Freedom to be creative, autonomous and express your personality ● Free food and drink during shifts ● 50% off pizza outside working hours ● Pension scheme
Join our mobile massage community and get paid up to £48 per hour + tips. You'll connect with thousands of clients looking for massage treatments in Edinburgh. You set your own working hours and decide when and where you want to work in Edinburgh. We'll be there to support you, keep you safe, take care of marketing and make sure you're paid securely – we'll even cover your fee if a client cancels. Urban offers a whole host of massage services, including Swedish, deep tissue, sports massage and pregnancy treatments. Head to https://hero.urban.co/en-gb/ to apply To become an Urban pro, you'll need to be: - Eligible to work in the UK - Qualified at Level 3 Massage minimum - Passionate about massage and giving great customer service - Willing to travel to appointments with a massage table - Able to speak and understand English We can't wait to welcome you to our community! Job Type: Freelance Pay: £37.00-£48.00 per hour Additional pay: - Tips
Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.
As a Chef de Partie, you transform high-quality, unique ingredients into our authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. You will have the opportunity to develop your skills and get all the knowledge needed for your next senior role within the kitchens. Eataly London is home to 3 restaurants and a production kitchen: A traditional Italian grill restaurant – Terra A classic, high quality, casual Italian – Pasta + Pizza An outdoor restaurant – La Terrazza Number of positions: 2 £12.84 + tronc Chef Whites provided and laundered Tronc Scheme 40 hours contract No late finishes! Our Chefs finish between 10.30pm and 11pm Free meal on shift Training dedicated to personal development and careers progression opportunities 20% employee discount across retail, bars and restaurants Uncapped "Refer a Friend" bonus scheme Lifestyle and culture discounts through our benefit supplier Cycle to work scheme 30 days holiday allowance that increases with length of service Technology and gym benefit available Company Pension Healthcare cash plan scheme Employee assistance program Experience as a Chef de Partie level or equivalent in high volume, high qualitykitchen Knowledge of fresh food cooking Ability to cook to specs and brand standards A passion for food and beverage and the Italian culture Strong teamwork skills Willingness to be flexible and support multiple teams Fluent in English Right to work in the UK Eataly is the largest existing artisanal Italian food and wine marketplace and it is committed to the world-wide distribution of high-quality agro-products! Founded in Turin in 2007, our market sells the same high-quality foods used by our chefs, while narrating the history of its products and their local producers that day by day make Italy one of the most biodiverse places on earth. Eataly's culture and philosophy are built upon the values of Sustainability, Corporate Responsibility and Sharing. Eataly is the first space where you can buy, eat and learn at the same time. Our customers can savor our products and then purchase the ones they selected while also acquiring knowledge of food and cooking through our learning programs (cooking classes, tastings and producers’ speeches). Eataly's goal is to make its consumers incisive and informed so as to help them select healthy and quality foods. Currently, we have more than 30 Marketplaces around the world building a bridge amongst cultures, eating styles and cuisines and bringing the Italian high food philosophy everywhere. We opened our second Eataly NYC location at the World Trade Center in August 2016, Boston in November 2016, Eataly LA in is anticipated to open the summer of 2017 and Eataly Las Vegas the sumer after!
Job Title: Head Barista Location: 215 Hackney, N16 0LH Job Type: Full-time, Permanent Salary: 12ph to 12.50ph based on experience About Us: 215 Hackney Café is a vibrant and welcoming spot located in the heart of Hackney, offering expertly crafted speciality coffee, delicious middle eastern brunch, and a great atmosphere. We're passionate about creating a community space where people can enjoy the perfect brew, and we're looking for a dedicated and skilled Head Barista to join our team. Job Overview: As the Head Barista, you will lead the café’s coffee operations, ensuring the highest standards of coffee quality and customer service. You will be responsible for managing the day-to-day operations of the coffee bar, training and developing the barista team, and maintaining a consistent and exceptional experience for our customers. This role requires a hands-on leader who is passionate about coffee, skilled in creating various coffee-based drinks, and committed to fostering a positive and energetic environment. Key Responsibilities: - Lead the coffee operations, including preparation and presentation of high-quality espresso-based drinks. - Ensure consistent delivery of excellent coffee by monitoring quality control and maintaining all equipment. - Provide training and development to the barista team, ensuring they are skilled in latte art, coffee brewing techniques, and customer service. - Oversee daily operations of the café’s coffee bar, including stock control, ordering supplies, and maintaining cleanliness and organisation. - Deliver outstanding customer service, engaging with customers to create a welcoming and positive experience. - Work closely with the café manager to coordinate shifts, staff rotas, and ensure smooth café operations. - Keep up to date with coffee trends, methods, and equipment to continuously enhance the café’s offerings. - Maintain a positive, collaborative, and motivating atmosphere among the staff. Requirements: - Minimum of 2 years’ experience as a barista, with at least 1 year in a leadership or senior role. - Strong knowledge of coffee beans, brewing methods, and equipment maintenance. - Exceptional skills in espresso preparation, milk texturing, and latte art. - Excellent leadership and communication skills, with the ability to train and motivate a team. - Passion for customer service, with a friendly and engaging personality. - Ability to work in a fast-paced environment and handle pressure during busy periods. - Flexibility to work early mornings, weekends, and public holidays. What We Offer: - Competitive salary based on experience. - Opportunities for growth and development within the café. - A vibrant and supportive work environment. - Free coffee and staff discounts on food and drinks. How to Apply: If you’re passionate about coffee, have strong leadership skills, and are excited to be part of a dynamic team at 215 Hackney Café, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for the role. We look forward to meeting our new Head Barista!
We are looking for a talented Sous Chef to join our team here at zuma. Our Sous Chefs are passionate, hands on and inspiring, supporting the head chef to consistently deliver the highest quality dishes. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements Previous experience as a Sous Chef or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Previous experience in Japanese cuisine (preferred but not required) Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service awards to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, INKO NITO, ROKA & oblix Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: Fluent in English, Team Management Skills, Passionate about Japanese Cuisine Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
National Business Development Manager Location: Remote (Home-based) - UK Employment Type: High Commission Based. Pay: Get Paid Weekly On Your Sales About Us: Fade Away Ink is a pioneering company introducing Ephemeral Tattoo Ink, a groundbreaking product set to transform the tattoo industry. As we expand our footprint in the UK, we are looking for dynamic, motivated individuals to join our team and drive our business development efforts. Job Description: As a National Business Development Manager, you will be responsible for driving sales of Ephemeral Tattoo Ink through home-based telephone sales. This is an exciting opportunity to work remotely, connect with potential clients, and help us establish a strong market presence. Your primary goal will be to introduce ephemeral tattoo ink to the UK tattoo industry and sell the ink. You will have weekly targets and the opportunity to earn commission based on your performance. Key Responsibilities: • Conduct outbound sales calls to potential clients in the tattoo industry. • Present and promote Ephemeral Tattoo Ink to prospective customers. • Schedule Zoom presentation meetings with tattoo artist. • Identify and qualify sales opportunities to meet and exceed weekly targets. • Maintain accurate records of sales activities and customer interactions. • Provide feedback on customer needs, concerns, and issues. • Collaborate with the team to develop strategies for market penetration. Requirements: • Previous experience in telephone sales or business development is preferred. • Excellent communication and negotiation skills. • Self-motivated and goal-oriented with a strong work ethic. • Ability to work independently from home. • Reliable internet connection and a quiet workspace. • A passion for the tattoo industry and innovative products is a plus. What We Offer: • Competitive weekly pay with attractive commission structure. • Flexible working hours. • Comprehensive training and ongoing support. • Opportunity to transition to a permanent role based on performance. • Be part of an innovative team driving change in the industry. How to Apply: If you are ready to take on this exciting challenge and help us make a mark with Ephemeral Tattoo Ink, we want to hear from you! Please send your CV and a brief cover letter detailing your relevant experience and why you are the ideal candidate for this role. Application Deadline: ASAP Join us this summer and be part of something revolutionary!
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Kitchen assistant to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You;re there to help, and make sure everything is working smoothly. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Who Are You? You re eligible to work in the UK French speaking is a bonus You have minimum 2 years of experience in similar positions You have excellent command of written and spoken English You’re highly customer-focused and get a buzz from making every customer leave happier then when they arrived You have a friendly yet professional communication style What we are looking for: To be passionate about great food, quality ingredients and hospitality Promote good working relationships throughout the team Ensure the efficient and smooth running of the kitchen Experience in supporting a busy kitchen Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times Take responsibility of the health and safety. What do we offer? Fantastic hourly rate Great working environment Free meals on duty Development and career progression Recommend a friend bonus scheme with great bonuses per individual referral Various employee incentives Holiday schemes Job Type: Full-time Salary: £12.50 per hour Benefits: Company events Company pension Employee discount Referral programme If this sounds like you, then send us your CV today!
This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team
Strelitzia Coffee Shop is a thriving community hub known for its exceptional coffee, cozy atmosphere, and a welcoming team. We pride ourselves on serving quality food and drinks, including a carefully curated selection of wines and seasonal specials. As we continue to grow, we’re looking for a passionate and experienced Café Manager to lead our team and help us deliver exceptional customer experiences. We are seeking a dynamic and organized Café Manager to oversee the daily operations of Strelitzia. The ideal candidate will have strong leadership skills, a customer-first mentality, and a keen eye for detail. You will manage a team of baristas and servers, ensure smooth service, maintain inventory, and contribute to the overall growth and success of the café. Key Responsibilities: • Oversee day-to-day operations, ensuring a smooth and efficient workflow • Train, motivate, and lead a team of baristas and staff • Manage staff schedules, ensuring coverage during peak and non-peak hours • Deliver excellent customer service and handle any complaints or issues • Maintain stock levels, order supplies, and manage inventory efficiently • Ensure compliance with health and safety regulations • Monitor and report on café performance, including sales and expenses • Assist in marketing initiatives and promotions (e.g., seasonal specials, events) • Uphold the Strelitzia brand and maintain high standards of cleanliness and presentation • Implement strategies to increase customer retention and grow revenue Qualifications: • Proven experience in café or hospitality management • Strong leadership and communication skills • Ability to handle pressure in a fast-paced environment • Passion for coffee and food, with a good understanding of industry trends • Strong organizational and multitasking skills • Basic knowledge of budgeting and financial management • A customer-focused attitude with a problem-solving mindset • Ability to work flexible hours, including weekends and holidays What We Offer: • Competitive salary • Opportunities for growth and development • A supportive and friendly team environment • Employee discounts on all food and drinks • A chance to be part of a well-loved community café
We are seeking an experienced Head Waiter/Butler to join our team in a prestigious corporate office in Central London. The ideal candidate will have a strong background in fine dining, five-star hotels, banqueting, and managing large-volume VIP events. This role requires a hardworking, flexible, and proactive individual who can meet the diverse needs of our clients. Key Responsibilities: Oversee and coordinate all dining service activities within the corporate office. Ensure exceptional service standards are maintained for all meals and events. Manage a team of waitstaff, providing training and support as needed. Assist in planning and executing corporate events, including banquets and VIP gatherings. Adapt to the specific requirements and preferences of clients, demonstrating flexibility and a customer-focused approach. Maintain a clean and organized dining environment, adhering to health and safety standards. Experience Required: Proven experience in fine dining, five-star hotel environments, banqueting, and managing large-scale VIP events. Personal Attributes: Hardworking and dedicated with a strong work ethic. Highly flexible and adaptable to changing demands. Excellent teamwork skills, with the ability to collaborate effectively with colleagues. Strong communication and interpersonal skills. Availability: Commitment to 40 hours per week, depending on client demands. No weekend work required. Overtime will be paid Positions Available: Only one positions are available.
Are you passionate about pizzas? Do you have what it takes to join a dynamic team in a new opening pizza and cocktail bar? We are seeking an experienced and team-oriented individual to join us as a Assistant Pizza Chef. Responsibilities: Prepare and cook gourmet pizzas, ensuring high quality and consistency Assist in organizing and maintaining the kitchen, including inventory management and food stock rotation Collaborate with the Head Chef and other team members to create new pizza recipes and develop innovative ideas Monitor food levels and ensure efficient use of ingredients to minimize waste Adhere to all health and safety regulations, maintaining a clean and organized work environment Contribute to a positive and energetic atmosphere, working collaboratively with the team to provide exceptional service to our customers Requirements: Proven experience as a Pizza Chef, with a strong knowledge of dough stretching, pizza topping, and oven management Ability to work well under pressure and in a fast-paced environment, maintaining consistency and quality during busy periods Knowledge of different types of pizzas and various cooking techniques is essential Excellent communication skills and the ability to work effectively as part of a team Strong organizational and time management skills, with attention to detail Positive and energetic attitude, with a willingness to learn and develop new skills Flexible availability, including evenings and weekends If you possess the desired skills and qualifications and are excited about joining our new venture, we would love to hear from you. In return, we offer a competitive salary, a supportive working environment, and opportunities for growth and development. We look forward to welcoming a talented and enthusiastic Assistant Pizza Chef to our team in Hackney Wick!
Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!