A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
Job Responsibilities · Oversee daily administrative operations to ensure efficiency and compliance with company policies. · Manage office budgets, expenses, and procurement to optimize cost-effectiveness. · Coordinate with different departments to streamline processes and enhance workflow. · Supervise and support administrative staff, ensuring productivity and professional development. · Develop and implement business support strategies to improve operational effectiveness. · Maintain records, reports, and documentation in accordance with company policies and regulatory requirements. · Support HR functions, including recruitment, onboarding, and employee relations. · Ensure IT and facility management services are effectively maintained for smooth business operations. · Monitor and improve customer service standards, addressing client and stakeholder concerns efficiently. · Assist senior management with strategic planning and decision-making by providing accurate business insights and reports. · Identify and implement process improvements to increase efficiency and reduce operational costs. · Ensure compliance with legal, regulatory, and company policies to mitigate risks and maintain ethical standards.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Administrative Assistant to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · Mainly responsible to do administrative work in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Stores information by filling in forms, writing notes and filing records. · Types reports, memos, notes and other documents. · Receives and distributes incoming and outgoing correspondence. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Implementing and maintaining procedures/office administrative systems. · Checks figures, prepares invoices and records details of financial transactions made. Skills, experience, and qualification required for the role. · Proven experience as an Administrative Assistant or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Administrative Assistant looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Want to be part of building the digital future? As a Cable Operative, you'll be on the front lines, constructing and maintaining cutting-edge telecommunications networks. This isn't just about pulling cables – you'll be a key player in connecting homes and businesses to the world. Your work will involve everything from heavy cable pulling (using specialised equipment and good old-fashioned muscle) and precision jointing in diverse locations, to identifying and working with specific cable components. If you're a hands-on problem-solver who enjoys working independently and as part of a team, this could be the perfect opportunity for you. Freelance and contract positions are available. What You'll Do: - Install the Connections: Use state-of-the-art telecoms equipment to install fibre, copper, and CATV cables, meeting precise client specifications. - Track Your Progress: Keep detailed records of your work using our internal database. - Be a Network Ambassador: Represent our company professionally and courteously when interacting with service providers, customers, the public, and Virgin Media employees. - Maintain Top-Notch Quality: Adhere to Virgin Media's high standards (training and resources - Close the Loop: Document all changes and updates, ensuring Virgin Media is informed of completed tasks. - Work Safe, Work Smart: Follow all safety regulations, including the National Roads & Street Works Act. - Maintain Your Gear: Ensure all equipment is in excellent and safe working condition. Requirements - Communication Skills: You're a great communicator, able to explain technical details clearly and concisely. - Independence: You're comfortable working autonomously. - Organisational Skills: You can prioritise, organise, and manage your workload effectively. - Tech Savvy: You're comfortable with technology and eager to learn about telecommunications infrastructure. - Attention to Detail: You're observant, analytical, and have a keen eye for detail. - Professionalism: You're well-presented and possess strong communication skills. - Computer Skills: You're proficient in Microsoft Excel and Word. - Driving License: You hold a full, clean, and valid UK driving license (minimum 1 year). - Security Clearance: DBS/necessary security checks will be carried out.
About the job Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line. You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day: As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents. We’re looking for talented people like youACA or ACCA qualified or qualified by experience Project management Familiarity with accounting software and Microsoft Office 365 Experience managing large, and complex clients have good communication skills, enabling you to work effectively and collaboratively in a team have interpersonal and people management skills have project management skills and familiarity with accounting software be ACA or ACCA qualified or with a minimum of five years’ experience Be a Duncan & Toplis team memberAt Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. You can read more here. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
We are seeking a motivated and dynamic Sales and Lettings Negotiator to join our team. In this role, you will be responsible for facilitating property sales and lettings, providing exceptional customer service, and building strong relationships with clients. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work in a fast-paced environment. Responsibilities Liaise with clients to understand their property needs and preferences. Conduct viewings of properties and provide detailed information to potential buyers or tenants. Negotiate offers between buyers and sellers or landlords and tenants to achieve satisfactory agreements. Maintain an up-to-date knowledge of the local property market and trends. Provide exceptional customer service throughout the buying or letting process to ensure client satisfaction. Build and maintain relationships with clients, encouraging repeat business and referrals. Requirements Strong communication skills with the ability to engage effectively with clients. Multilingual abilities are advantageous for communicating with a diverse clientele. Excellent organisational skills to manage multiple properties and client needs simultaneously. Previous experience in sales or lettings is preferred but not essential; training will be provided. Administrative proficiency to handle documentation accurately and efficiently. A proactive attitude with a willingness to learn about the property market. A valid driving licence may be required for property viewings. If you are passionate about property and eager to develop your career in sales and lettings, we would love to hear from you!
Zero Hours Contract Couriers Wanted — Join Send It Direct! Van and fuel card provided Send It Direct is an innovative same day courier company specialising in urgent, high value, and bespoke deliveries. We’re trusted by industries such as healthcare, legal services, and manufacturing to get critical consignments where they need to be fast and safely. We’re expanding our fleet and looking for a new driver to join our growing team. What We Offer: ✅ Consistent Work Opportunities ✅ Competitive Earnings - Paid weekly! ✅ Supportive Culture ✅ Flexible Schedule What You’ll Need: - Full UK Driving License - Smartphone for PODs and jobs We are seeking a reliable and efficient Courier to join our team. The ideal candidate will be responsible for the timely delivery of pallets, packages and documents, ensuring that all items are handled with care and delivered to the correct destinations. This role requires excellent communication skills and the ability to manage time effectively. The working hours will vary week by week based on our customer's demands. This role could lead to a full-time job. Responsibilities Collect and deliver packages, documents, and other items as required. Operate a van or similar vehicle safely and efficiently while adhering to all traffic regulations. Perform heavy lifting as needed, ensuring proper techniques are used to avoid injury. Maintain accurate records of deliveries, including time of collection and delivery, as well as any relevant notes. Communicate effectively with clients and team members regarding delivery schedules and any potential delays. Ensure that the vehicle is kept clean and in good working condition. Skills Ability to perform heavy lifting safely and efficiently. Familiarity with warehouse operations is an advantage. Strong communication skills to interact with clients and colleagues effectively. Excellent driving skills with a clean driving record If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity as a Courier. Job Types: Freelance, Zero hours contract Pay: £11.44-£12.21 per hour Expected hours: 6 – 24 per week Benefits: Company pension Employee discount Flexitime Pay: £11.44-£12.21 per hour Expected hours: 6 – 24 per week
Salta Grill at Leather Lane is currently has a vacancy on our successful outdoor trendy street food outlet Monday to Friday lunch time service WEEKENDS OFF ! Key Responsibilities: - To help prep up food for service - To help set up our out-door store to ensure it is the best it can be (This includes carrying up and down stairs) - To offer customers a high level of service during lunch to maximise sales (You will need to be ready to work in all weather conditions) - To help clean, close and prep food for the next day You Must Have : 1. Full documents 2. 2 years previous experience In exchange for your passion we offer a great package: Top rates paid with holiday + pensions + free food of course 15 hours per week. Monday to Friday. Sociable hours (No evenings or weekend work) Our people are the lifeblood of our company We produce the right products at the right time and deliver a wonderful customer experience Are You Interested ? If so APPLY NOW with your CV And if we like what we see from you CV, we'll be in touch and invite you along for an interview Job Types: Part timeContract, Permanent
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
Documenting each morning what the Head Chefs require before they prepare the day’s dishes Cleaning and organising the food preparation area for the Head Chef Delivering the ingredients that the Head Chef needs to prepare to the food preparation area Ensuring the Line and Prep Cooks prepare the dishes according to the Head Chef’s specifications and standards Training new kitchen employees on the restaurant’s standards and regulations Addressing and resolving diners’ and clients’ complaints quickly Monitoring the kitchen area and the staff to ensure sanitation standards are maintained Ensuring all food products to be prepared are not expired
Live In/Daily/Hourly/Overnight SET YOUR OWN RATE AND CHOOSE YOUR OWN HOURS! We are seeking a compassionate and dedicated General Care / Support Workers to join our team. In this role, you will be responsible for providing high-quality personal care and support to individuals who may have physical, mental, or emotional challenges. You will assist with daily living tasks, ensure safety and comfort, and promote independence and well-being for each person in your care. The ideal candidate will be patient, empathetic, and committed to making a positive difference in the lives of those they support. Key Responsibilities: Personal Care Support: Assist individuals with personal hygiene, dressing, grooming, and bathing as required. Daily Living Assistance: Help with meal preparation, feeding, medication reminders, and support with mobility or transfers. Health & Safety Monitoring: Observe and report any changes in the individual's physical, mental, or emotional condition, ensuring safety and well-being. Social and Emotional Support: Provide companionship, encourage social interaction, and support individuals in maintaining relationships and activities. Household Support: Assist with light housework, including cleaning, laundry, and other domestic duties as necessary. Record Keeping: Maintain accurate and up-to-date records of care provided, documenting any changes in condition, incidents, or concerns. Team Collaboration: Work closely with healthcare professionals, families, and other support staff to ensure that care plans are followed and individuals' needs are met.
I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.
Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.
· Take incoming calls · Deal with non-contract customer service issues (e.g. delivery tracking, send certificates of conformity/data sheets, provide order/delivery updates) · Order Processing · Complete supplier questionnaires for new customers and credit application forms for new suppliers · Purchase consumables and equipment for own use · Keep certification up to date: Constructionline Gold, RISQS, Achilles Linkup · Responsible for HSQE Management System and ensuring it is ISO Compliant · File documents and organise central filing system
Job Title: Bookkeeper Company: Online Accountant Ltd Location: London Job Type: Full-Time About Us: Online Accountant Ltd is a leading provider of accounting services based in Newham London, helping businesses manage their finances with efficiency and accuracy. We are seeking a skilled and detail-oriented Bookkeeper to join our team and support our clients with their day-to-day financial transactions. Job Responsibilities: Maintain accurate financial records and ensure compliance with company policies and procedures. Process accounts payable and receivable transactions, reconciling accounts as needed. Prepare and manage invoices, payments, and expense reports. Reconcile bank statements and financial records to ensure accuracy. Assist in the preparation of financial statements and reports. Manage payroll processing and related reporting duties. Collaborate with accountants and other financial professionals to support client needs. Maintain an organized filing system for financial documentation. Stay up to date with relevant tax regulations and compliance requirements. Requirements: Proven experience as a Bookkeeper or in a similar role. Proficiency in accounting software such as Xero, QuickBooks. Strong knowledge of bookkeeping principles and financial record-keeping. Attention to detail and excellent organizational skills. Strong communication skills and ability to work independently. Experience with payroll processing is a plus. Bacholer in Accounting & Finance, MBA or similar qualifications. Benefits: Competitive salary based on experience. Flexible working hours. Opportunity to work remotely. Professional growth and development opportunities. If you are a detail-oriented professional with a passion for numbers and financial accuracy, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief cover letter outlining your experience and suitability for the role.
Field Service Engineer – Forklift Trucks Salary: £30,000 - £45,000 + overtime Location: Basingstoke & Surrounding Areas Benefits: -Competitive salary -Company van & fuel card -Attractive company pension scheme -Sick pay -20 holidays plus bank holidays -Private medical insurance About Us: PHL is one of Europe’s largest forklift wholesalers, supplying high-quality equipment to dealers worldwide. Operating from our fast-paced Basingstoke site with nearly 1,000 forklifts, we are a growing company that values career progression and skill development. Role Overview: We’re looking for an experienced Field Service Engineer with strong electrical and mechanical expertise to join our team. You will be responsible for servicing, diagnosing, and repairing forklifts and material handling equipment at customer sites, ensuring minimal downtime and high-quality service. Key Responsibilities: -Carry out electrical and mechanical repairs, servicing, and maintenance on forklifts and material handling equipment. -Diagnose and efficiently resolve electrical faults. -Travel to customer locations for on-site service and repairs. -Ensure all work meets safety and quality standards. -Provide excellent customer service and technical support. -Complete job reports and documentation accurately. What We’re Looking For: -Strong electrical and mechanical engineering experience, particularly with forklifts or similar equipment. -UK driving licence (essential). -Ability to diagnose and resolve faults efficiently. -Good communication skills and a proactive approach. -Willingness to work independently and manage workloads effectively.
Job Summary We are seeking a skilled Operator to join our team. The successful candidate will be responsible for daily support with client or PPM 10-15 sites per day, ensuring efficient production processes while adhering to safety standards. This role requires IPAF accreditation plus clean driving license and knowledge of MEWPS Duties Operate the MEWP safely cleaning cameras, cutting away branches and leaves so the footage is clear, before and after photos taken and downloaded onto a tablet after each site Maintain a clean and safe work environment, adhering to all health and safety regulations. Collaborate with team members to meet production targets and quality standards. Document operational activities and report any issues or concerns to management promptly. Assist in training new operators on equipment usage and safety protocols. Experience Previous experience as a MEWP operator or in a similar role is preferred. Past experience in installation of cameras and associated equipment is necessary. Strong mechanical knowledge is essential for troubleshooting and maintaining equipment. A valid commercial driving licence is advantageous but not mandatory. Ability to work effectively both independently and as part of a team. If you are a motivated individual with the required skills, we encourage you to apply for this exciting opportunity as an Operator within our organisation. Job Type: Fixed term contract Contract length: 12 months Pay: £150.00 per day Schedule: Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: On the road Application deadline: 25/10/2024 Reference ID: Mewp Operator Expected start date: 04/11/2024
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Anzaplan UK based in Norwich, Norfolk, is looking for a part time Bookkeeper, or Accounts Clerk, to perform standard bookkeeping duties include processing financial documents, performing accounting work and completing basic administrative tasks. The ideal candidate is an experienced bookkeeper that is retired and looking for part time work of approximately 2 hours a day, two to three days per week.
Responsibilities: Diagnose hardware and software issues on desktops, laptops, and other electronic devices. Repair or replace faulty components such as screens, keyboards, hard drives, and motherboards. Install, update, and troubleshoot operating systems and software applications. Perform virus removal, data recovery, and system ooptimisation Assemble and upgrade PCs based on customer requirements. Provide excellent customer service and technical support. Ensures all completed work is documented in the system for billing and warranty purposes. Requirements: Previous experience in computer repair and troubleshooting. Strong knowledge of Windows, macOS, and basic networking. Ability to diagnose and fix common hardware and software issues. Good problem-solving skills and attention to detail. Strong communication skills to assist customers effectively.
Term: Full-time W/H: from 35 Holidays: 28 Days off: 2 At APPLEBEE’s, we are thrilled to announce our grand re-opening in February 2025! We're gearing up for an exciting relaunch in February, and we're looking for two experienced full-time CDPs to join our team ready to re-open with a bang! What's in it for you? · Work with a dedicated, passionate team in a dynamic environment. · Work alongside Frankie van Loo, our executive chef, in our long term vision of highlighting the best of British produce, focusing on seasonal menu updates, fish and seafood · Opportunity to be part of something exciting from the ground up! · Monthly payments with salary starting at £15 per hour. Apply now and let's make 2025 a year to remember! Chef requirements - Prepare, cook, and present dishes within your assigned section, following company recipes and specifications. - Stay calm under pressure and show problem-solving skills during busy service times. - Be fully knowledgeable about the restaurant’s menu, including dish ingredients, sourcing, and cooking methods. - Follow all company health & safety, food safety, and hygiene standards at all times. - Ensure that all HACCP procedures are adhered to, keeping accurate records as required and reporting any food safety or hygiene issues to the senior kitchen staff immediately. - Monitor and manage stock levels within your section, ensuring proper rotation and reporting any shortages to management and minimising waste (record accordingly) - Safely store invoices and other documentation, passing them on to the management team as needed. - Maintain a high standard of cleanliness in your section, ensuring all surfaces, equipment, and storage areas are clean and organized.
Job Overview We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and maintaining efficient office systems. This position requires proficiency in data entry, strong computer skills, and excellent phone etiquette. Duties Perform data entry tasks accurately and efficiently to maintain up-to-date records. Utilise Google Suite to create, edit, and manage documents and spreadsheets. Answer phone calls professionally, providing excellent customer service and support. Assist with clerical duties including filing, photocopying, and scanning documents. Maintain an organised office environment by managing supplies and equipment. Support financial processes by using QuickBooks for invoicing and record-keeping. Collaborate with team members to ensure effective communication and workflow. Computerise office processes to improve efficiency and reduce manual tasks. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in data entry with a high level of accuracy. Familiarity with Google Suite applications (Docs, Sheets, Drive). Excellent phone etiquette and interpersonal skills for effective communication. Basic knowledge of QuickBooks is advantageous but not essential. Ability to work independently as well as part of a team in a fast-paced environment. Job Type: Full-time Pay: £39,000 per year Schedule: Monday to Friday Language: English (preferred) Visa Sponsorship Available.
Job Description: We are looking for an experienced Warehouse Manager to oversee our warehouse operations and ensure efficient processes. The ideal candidate will be responsible for managing inventory, supervising staff, and ensuring timely and accurate order fulfillment. Key Responsibilities: • Oversee the day-to-day warehouse operations, ensuring efficiency and productivity. • Manage inventory control, stock organization, and order processing. • Lead and supervise the warehouse team, providing guidance and training. • Ensure compliance with safety regulations and company policies. • Coordinate shipments, deliveries, and logistics with suppliers and customers. • Monitor warehouse performance and implement improvements where needed. • Maintain accurate records of stock levels, reports, and documentation. Requirements: • Previous experience as a Warehouse Manager or in a similar role. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Experience with inventory management software and warehouse operations. • Ability to work in a fast-paced environment and meet deadlines. • Knowledge of health and safety regulations in warehouse operations. Benefits: • Competitive salary • Opportunities for growth and career development • Employee benefits (healthcare, bonuses, etc., if applicable) • Supportive and dynamic work environment If you are a motivated and experienced Warehouse Manager looking for an opportunity to make an impact, we’d love to hear from you! How to Apply: Please submit your resume and a brief cover letter outlining your experience and qualifications.