Head of customer experience jobs in Aylesbury - Page 3Create job alerts

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experien

You will take ownership of the. Employee engagement and experience strategy. Senior HR leadership experience within.

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. HEXAGON offers a supp

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. Full understanding of the end-to-end customer journey and the role of Customer Service.

The position offers a hybrid work model allowing 2 days per week in office. A leading health technology provider in the United Kingdom is seeking an experienced Lead Product Designer. In this role, you'll lead and mentor a team focused on enhancing native app experiences across iOS and Android.

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement.

Atisfood is looking for experienced Front of House Team Leaders to enhance the customer experience in a vibrant, healthy food concept in Greater London. Applicants should have leadership experience in a busy restaurant environment and a passion for delivering top service. The role is permanent, offe

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. Proven experience leading ecommerce product and experience in a premium retail or DTC environment * Strong track record of delivering measurable improvements in conversion, AOV

WeAreTechWomen is seeking a Head of Customer Engineering to lead customer-facing teams and drive cloud transformation for clients. In this role, you will manage a team of experts, providing strategic technical advice to accelerate project success and remove blockers. This position requires extensive

A leading experiential events agency in London is seeking a Head of Live to lead and evolve their live and experiential function. Flexibility in working hours and a commitment to inclusivity are key components of the work environment.

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in‑scope and out‑of‑scope per contract and pro

This full-time position involves preparing high-quality food, maintaining displays, and providing excellent customer service. Front Of House Assistant in Greater London.

A leading media and entertainment company seeks a Head of Design to lead a multi-disciplinary design team in crafting exceptional digital customer experiences. The ideal candidate will have significant experience at an executive level, a proven design background with tools like Figma, and a passion

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

Partner with People COEs, Digital Experience, Performance, Workplace Experience, and Corporate IT to embed People Experience into the flow of work. Sitting at the intersection of People COEs, Digital Employee Experience, Performance, Learning, and Corporate IT, this team provides the horizontal inte

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. This high-impact role requires a proven track record in customer

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. You will own the strategy for customer onboarding, engagement, retention, and expansion, using data and insight to prioritise the highest-

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. Ideal candidates will have 5+ years of relevant experience in a B2B SaaS context, alongside robust team leadership skills. The company fosters a collaborative environment, va

As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of‑business systems, integrations, web platforms and digital channels used by residents every day. We’re looking for an experienced, pragmatic leader to take ownership of th

The ideal candidate will have 2-3 years of managerial experience, preferably in the hospitality sector, with extensive knowledge of cleaning techniques and safety procedures. A leading cruise line company is seeking a Housekeeping Manager to ensure high cleanliness standards and exceptional guest ex

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Good working kno

A global risk management consultancy seeks a Global Head of Workplace Services accountable for delivering effective office support across its global network. Strong leadership experience in workplace services, operations, or facilities is essential.

A leading property development company in Greater London is seeking a Head of Customer Care to manage the customer service experience post-purchase. You will be responsible for ensuring customer satisfaction, leading a motivated team, and upholding service standards. The ideal candidate will have le

Whiddon is seeking an experienced Sales and Customer Service Manager to lead admissions and sales functions. This role is crucial for driving occupancy and exceptional customer experiences across Residential Aged Care, Home Care, and Retirement Living. The position offers a hybrid working model and

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. The position offers a competitive salary, comprehensive benefits, and a collaborative culture focused on success. A leadin

Working closely with Product Marketing, Sales, and Customer Success, you’ll turn customer marketing into a measurable growth engine supporting activation, retention, and expansion while strengthening Dentally’s reputation and customer advocacy as we grow internationally. As Head of Customer Mark

This role offers competitive benefits including up to 28 days of holiday and various health perks, creating a fulfilling work environment where personal expression is encouraged. A leading hospitality group in Greater London is seeking a Head Housekeeper to manage the housekeeping department. The id

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. Ideal candidates will have a strong

The ideal candidate will have 2-3 years of experience in office management or similar roles and possess strong organizational and communication skills. InvestEngine Limited is seeking a Workplace Experience Manager for their London office. This role involves overseeing the office environment, managi

MTVH is looking for a Director of Leaseholder Services to provide strategic leadership for its leasehold and shared ownership services across a portfolio of 20,000 homes. The role demands substantial experience in leasehold management, a strong understanding of governance, and the ability to drive s

As our Head of Global Customer Service, you’ll be part of the Customer Service team working closely with brilliant people across the business. Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, au

We are seeking an exceptional Head of Customer Experience to join our senior leadership team, reporting to the Director of Communities & Customer Service. You will lead the organisation’s customer function across Contact Centre operations, customer engagement and complaints, feedback and insight,

This senior role requires at least ten years of experience in the agency or corporate arenas with a strong focus on client relations and innovative solutions.

A global investment data firm is looking for a Head of Pipeline Operations and Client Experience in London. The successful candidate will oversee the quality of data pipelines, manage global teams, and define a client experience strategy. You should possess senior leadership experience in data opera

The ideal candidate has proven leadership experience in hospitality, strong knowledge of restaurant performance and budgeting. Responsibilities include overseeing day-to-day operations, training staff, managing financial performance, and enhancing guest experiences. This position offers competitive

Martis Search are exclusively mandated by a London based Asset Management firm to hire an experienced “Head of Operations” with strong working knowledge of Enfusion OMS. Head of Operations – Enfusion OMS experience (Asset Management). Oversight of P&L reporting and support to the Front Office.

The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess. You will design and execute premium IRL experiences that bridge healthcare innovators and the AI ecosystem. A leading healthtech AI platform in

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

A leading conservation organization is seeking a Holidays Manager in East Devon to oversee a portfolio of unique holiday cottages. Ideal candidates will have experience in hospitality management and valid driving licenses. The position offers numerous benefits, including a substantial pension scheme

A leading subscription brand in Greater London is seeking a Head of Product to take ownership of the customer journey. The successful candidate will lead a small team focused on improving the customer experience through structured experiments and collaboration across departments. Candidates should p

The Head of Client Management - Employee Experience is the functional leader responsible for defining, embedding, and continuously improving the client management and client success discipline across Aon’s Employee Experience business. Head of Client Management - Employee Experience. Significant e

You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Lead and develop a high-performing customer service and customer experience team. A senior manager

Head of Global Customer Service. Global Strategy & Standards: Define the global customer service vision, frameworks, and operating standards to deliver a consistent, premium, and brand‑aligned experience across digital, retail, and aftercare touchpoints. Service Expertise & Innovation: Deep knowle

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. What the Head of Customer Success will be doing. You will be an experienced leader within Custom