Trabajos head of customer service en London - Page 4Crear alertas

Calling all Pizza lovers!!.......(Pasta lovers are welcome too) \n Competative Salary inc Generous Bonus Scheme and Tronc \n Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture bringing our values to life within the team. Being full of enthusiasm, a team player and not afraid to roll your sleeves up and get stuck in to ensure our customers have a great time - every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model. \n What you'll get: \n\n • Company Bonus Scheme\n, • Get rewarded by your customers with a generous tronc system\n, • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)\n, • Never go hungry with free & heavily discounted menu on shift\n, • Wagestream available to instantly access earned wages\n, • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available\n, • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips\n, • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support\n, • Time for a break with 28 days holiday (pro rata)\n, • Plenty of opportunity to develop and progress your career if that's what you want\n, • Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values.\n, • Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.\n, • As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this this with your team and our customers. Italian food is at the heart of what we do and you'll ensure that only perfect plates of food leave your kitchen.\n, • Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better.\n

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! -Celebrate your birthday with an extra paid holiday. -Build your future with support from our Lead-Inn development program. -Take the time you need to rest and recharge; Paid Breaks are on us. -Enjoy 50% off food at any of our Inns -Relax with a stay at any of our Inns during January, February, and March for just £1. -Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. -Experience a spontaneous trip away with £50 on same day bookings -It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! -24/7 confidential support is always there when you need it with our Employee Assistance Programme -Tronc (…that’s tips to me and you) -Contribute to a company that gives back through our Give-inn back scheme -Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty. You'll Fit Right Inn As Chef de Partie, you’ll be at the heart of our kitchen, ensuring presentation and attention to detail are paramount. With experience in a similar role and a genuine passion for food, you’ll take full responsibility for your section, delivering exceptional food service from start to finish. You will oversee food safety, storage, and compliance with legislation and company policy, working closely with the team to maintain high standards. Strong communication, time-keeping, and organizational skills are key as you collaborate with kitchen staff, front-of-house, and management teams. You’ll work efficiently under pressure, preparing food items timely and maintaining a clean working station. If you’re passionate about delivering quality food and thrive in a fast-paced environment, we think you’ll fit right inn... This role allowed Tele to learn from those around her, gaining valuable experience and expanding her knowledge in the kitchen. Watch Tele’s video to learn more about our Kitchen Team Member roles

Sous Chef - Harlequins | Twickenham £42,000 per annum plus benefits We’re on the hunt for a talented and driven Sous Chef to bring their culinary expertise to one of the most iconic venues in sport - Harlequins RFC in Twickenham. As part of Levy, the market leader in sports and event hospitality, you’ll play a key role in delivering exceptional food experiences to fans, guests, and clients alike. From matchdays to private events, you’ll be responsible for upholding the highest standards of food quality, safety, and consistency, while supporting the Head Chef in menu planning, team supervision, and kitchen operations. If you thrive in a fast-paced, high-profile environment where teamwork and passion are at the heart of everything, this is your next step. Responsibilities • Ensure Consistent Food Quality: Maintain high standards of food preparation, presentation, taste, portion control, and allergen awareness across all stages of service., • Support Food Safety & Compliance: Adhere to HACCP procedures and food safety regulations, including temperature checks, hygiene, and correct food storage practices., • Efficient Kitchen Operations: Cook and serve food efficiently, minimising waste, meeting production schedules, and maintaining clean and organised workstations., • Teamwork & Supervision: Support the head chef in managing kitchen sections, supervising junior staff when needed, and promoting clear communication with front of house teams., • Menu Planning & Cost Control: Assist in developing and costing menus to meet operational targets and ensure cost-effective delivery., • Stock & Equipment Management: Check deliveries, report quality issues, and maintain kitchen equipment through proper use and care., • Health & Safety Compliance: Follow fire, safety, and PPE procedures; report hazards or incidents, and contribute to a safe working environment., • Minimum 3 years’ experience in a comparative role., • Strong, quality operational experience with a passion for F&B., • Articulate and numerate. Able to accurately prepare quotes and reports., • Awareness of government legislation, including health and safety., • Computer literate, with experience and an understanding of restaurant/bar software., • Proven experience working on large events in a high-volume team., • Strong passion for hospitality, food, and exceptional customer service., • Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme., • Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia., • Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid., • Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme. Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

HR Advisor Opportunity – Immediate Start Up to £50,000 + Benefits | Hybrid Working Available We are excited to present an HR Advisor opportunity with a Super Prime Property Management organisation renowned for delivering Five-Star service excellence. About the Role: This role supports Resident General Managers across a prestigious portfolio, focusing on Employee Relations (ER) and full HR advisory duties. Given the nature of the business, candidates with ER experience in high-end hospitality (e.g., luxury hotels or private members’ clubs) will be ideally suited. Key Responsibilities: • Manage the full employee lifecycle, including onboarding, offboarding, and contractual changes, • Support General Managers on all ER-related cases, • Maintain accurate employee records and documentation, • Provide sound HR advice to the wider leadership team, ensuring compliance with company policies, • Handle all employee relations matters, including grievances, disciplinaries, and dismissals What We’re Looking For: • CIPD Level 5 qualified (or working towards), • Solid ER experience, ideally within hospitality or a customer-focused environment, • Professional, proactive, and collaborative approach to HR support, • Willingness to travel to property locations as required (hybrid working model) Why Join? This is an opportunity to become part of an award-winning Head Office HR team within a business that values collaboration, excellence, and employee engagement. The work environment is fast-paced, energetic, and supportive, offering real opportunities for career growth.

Job Description The purpose of this job is to support the Head of HR in providing a comprehensive, professional and customer focused HR service to all levels of staff, ensuring good HR practice across Keltbray. Duties & Responsibilities • Providing advice and assistance to management and staff on HR policies, procedures and legislation., • Lead and advise on employee relations issues (including disciplinary, grievance, absence, probations) through to an effective resolution., • Contribute to the development, implementation and monitoring of internal policies, guidelines and processes which provide an effective, consistent and timely delivery of the HR services., • Providing reliable and trusted employment law advice., • Reviewing and updating job descriptions., • Monitoring key HR analytics, such as turnover and retention rates for your stakeholder group., • Coordinating the performance review process for your stakeholder group., • Coordinate and manage the onboarding process for your stakeholder group providing an exquisite employee experience., • Dealing with various HR queries for your allocated stakeholder group. Acting as the point of contact for hiring managers, employees and other HR team members., • Implementing and coordinating change management programmes in your stakeholder group. Requirements Essential: • Minimum of 3 Years HR experience, • CIPD Level 3 or 5 Qualified, • Excellent Microsoft skills including Word, Excel and Outlook Desirable: • CIPD level 7, member of CIPD Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location London or Manchester - Working pattern - On-site at either Head Office with regional travel Assets: With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with retail & shopping centres, • Experience with service charge budgets, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

Key Account Manager (Grocery) Work Location – Central London/Flexible Job Type - Full Time Closing date - 28th October 2025 Who we are… Elida Beauty is a Global Personal Care Business. We proudly support and nurture our portfolio of iconic brands globally. Our ambition is to remix classic beauty brands for a new generation, making them even bigger beauty hits than they were the first time around, to drive accelerated growth and value creation. Driven by creativity and agility, we unleash the true potential of beloved brands, ‘Re-Founding’ them using a start-up mentality that always ‘finds a way’. Elida Beauty is a part of the Yellow Wood Partners portfolio of companies, a private equity company that invests exclusively in the consumer industry. Your Role & Key Responsibilities The purpose of the role is to develop and execute with our customers the customer strategy and business plan. To drive the growth and profitability agenda for Elida Beauty. Key responsibilities include the following: • Manage and develop the relationship with key grocery partners across key categories (hair, deos & bathing), • Be the internal expert on the customer; develop, implement and optimize the customer strategy, • Negotiation of JBPs, trade terms, pricing and funding., • Manage the customer P&L for the respective categories, • Work in close collaboration with internal teams to ensure plans are aligned to drive the best activations possible across all retailer touchpoints., • Keep the consumer at the heart of the plan by working collaboratively with our strategy & growth team. Your Key Tasks: External • Develop & maintain strong relationships with customers, extending network outside of the buying teams as appropriate., • Develop & lead your Customer Business Plan implementation. Reviewing and adapting the plan throughout the year to maximize results., • Drive annual JBP negotiations and promotional plans with your customers., • Ensure effective use of trade spend with your customers by evaluating promotional and merchandising activity., • Land range review opportunities and listings of innovations. Ensure retailer deadlines are met., • Effectively manage retailer online channels to accelerate growth., • Manage and negotiate pricing with retailers, • Become an expert in retailer price and promotional strategies., • Lead key competitor analysis and reporting. Internal • Promotional analysis to determine the success of prior promotions, using these learnings to influence future plans., • Input into the S&OP process including forecasting., • Work closely with Customer Service to improve operational performance, • Reporting on EPOS sales data on a regular basis, supplementing with any additional insights data where relevant., • Monitor customer performance by tracking customer contribution and market share for major categories, • Act as active ambassador of Elida Beauty at the customer and of the customer at Elida Beauty Stakeholder Management and key interfaces: Internal: • Channel Controller, • Commercial Director, • Head of Strategy and Growth, • Commercial and Category Strategy Lead, • Brand Managers, • Customer Marketing Managers, • Supply chain team, • Finance External: • Customers:, • Marketing/communication agencies (if applicable) Skills and Experience Must haves: • At least 2 years of working experience in Sales or Managing customers (retail or supplier side), • Proven track record of managing & delivering against sales & margin targets, • Excellent relationship building expertise, • Business development/sales management experience, • Negotiation experience (including JBPs), • A passion for the Beauty & Personal Care World Nice to have: • E commerce/Digital experience, • CCD / Shopper Marketing Experience, • Experience in Beauty & Personal Care Industry / working with BPC brands Professional Knowledge/Skill Requirements: Must have: • Functional and technical knowledge, • Sales: Strong communication and negotiation skills, • P&L – financial acumen, • Relationship building skills, • Problem solving skills, • Negotiation skills, • Synthesis of data and insight, • Intermediate ability with MS excel, • Language Requirements: English Who we are looking for • Bias for action, drive for results, • A skilled influencer and relationship builder, • Confidence and fearlessness to take decisions, exercise autonomy., • A strong sense of ownership and accountability, • Organizationally and analytically strong, • High level of resilience and the ability to perform under pressure, • A problem solver, solutions orientated, • Curiosity: A customer centric mindset, • You love to win and have fun doing it. Join us… To breathe new life into iconic brands. Embark on a transformational journey. Act with a Re-founder mindset. Our Mission We are committed to revolutionizing our manufacturing, packaging, and distribution processes to benefit our people and our planet. Our re-mixes democratize beauty by ensuring our products cater to all skin types and hair textures. We are for the many, not the few. Because we want everyone on the beauty dance floor. Diversity at Elida Beauty Diversity at Elida Beauty is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Excited about the Role? Please apply online. Your application will be reviewed against our requirements, and we will be in touch to provide you with an update on the status of your application. If you are currently an Elida Beauty Employee, by applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and you are eligible to apply for new internal opportunities.

Summary Frameworks is a growing, design-led workspace company known for creating distinctive, boutique office environments across London. We’re now looking for a Sales Associate (or Sales Manager, depending on experience) to join our small, specialist team. This is an exciting opportunity to step into a fast-moving, high- impact role with direct access to senior leadership, including one-to-one training and mentorship from our Head of Sales. You’ll be central to driving occupancy and revenue across a £10m portfolio, with the chance to progress quickly as the business grows. This is a varied, hands-on role that blends relationship-building, strategy, and deal-making with sales operations and admin. You’ll take over the day-to-day running of our sales function – responding to enquiries, booking and hosting tours, updating our CRM, and moving prospects through a long sales cycle from start to finish. Our product is a high-ticket item, and success relies on confidence, showmanship, and commercial instinct. For someone eager to learn, grow, and make their mark, this role offers exposure, autonomy, and real responsibility from day one. Key Responsibilities Lead Management and Sales Tours • Respond quickly and thoughtfully to inbound enquiries from brokers, our website, and direct leads, • Qualify prospects, understand their needs, and book in workspace tours, • Start by shadowing the senior sales team on viewings, with the aim of leading, • your own tours in short order Client and Broker Relationships, • Build rapport with existing clients, assist with renewals, and spot opportunities to upsell or cross-sell, • Nurture relationships with our network of 300+ agents and brokers, • Help promote our spaces and keep the market informed of what’s available CRM & Pipeline Management • Keep our CRM clean, current, and well-organised—log every interaction and keep the sales process moving, • Support with weekly pipeline reports and deal tracking. Business Development • Support outbound sales campaigns—reaching out via email, phone and LinkedIn to drive new interest, • Build and maintain a healthy pipeline of qualified direct opportunities What we can offer Variety & Exposure - you’ll be part of a lean, ambitious team—meaning you’ll get hands-on experience across multiple areas of the business, far beyond a typical sales role. Real Growth - with direct access to leadership and a clear path for progression, you’ll have the chance to step up quickly and shape your own career. Make an Impact - we value initiative. Bring ideas, implement them, and see their effect across the whole organisation. A Proper Challenge - we’re growing fast, which means things move quickly. If you thrive in a dynamic, ambitious environment, you’ll fit right in. A Competitive Package • £32–35k base salary (depending on experience), • Uncapped commission structure, • 25 days holiday, • Private healthcare, • HQ in the heart of Soho, • Monthly team excursions and socials About Frameworks Frameworks create managed office space with an obsessive approach to design and customer service. We believe that a better workspace leads to better work. Our footprint stretches across 12 London locations, from Spitalfields in the East to Hammersmith in the West. We work with organisations across a wide range of sectors; from global consultancies and scale-ups to political parties and NGOs. We’re not merely a bricks and mortar business, we’re a premium service provider where our team takes care of every bill, spill and coffee machine warning light. We’re obsessive about workspace and have spent the past 8 years refining our formula for the perfect office.

Role: Assistant Store Manager Location: Ilkley Job type: Permanent, Full-Time (40 hours) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Overview Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. Creating a fun and inspiring atmosphere in line with our brand and culture, you must support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Role Responsibilities • Leading by example and demonstrating exceptional standards of behaviour ensuring the integrity of the brand is maintained at all times, • Drive and role model customer service standards to exceed customer expectations, • Training, coaching and developing your team supporting the completion of appraisals and performance reviews for all Crew, • Proactive analysis of available financial data, retail and company strategy, use of local/industry knowledge and commercial creativity to maximise sales opportunities and support in making commercial decisions to drive store performance and exceed KPI targets, • To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity, • To use effective planning and organisational skills to successfully implement the retail plan, • Communicating and liaising with Head Office to influence and maximise the stock package where appropriate, • To ensure correct procedures are adhered to in a professional manner for your Crew and store including cash and stock, health and safety, office, security of premises, key holders and loss prevention (NB, this list is not exhaustive), • To oversee and execute the FatFace visual proposition to company standards including leading sale / new season launches and floor moves, • To abide by all FatFace policies and procedures and comply with legal obligations including safety requirements, • Ensure GDPR procedures are adhered to at all times to maintain confidentiality, • In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies • To deliver excellent customer service standards focussing on customer needs and satisfaction, • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’, • Proactively offer alternative ways for customers to buy across all of our channels, • Ensure all crew are equipped with product training and are aware of our multichannel proposition, • Championing the FatFace vision and values in store to keep the customer at the heart of all decision making, • Proactively provide crew with learning, development and coaching opportunities to aid in achieving high performing teams that reach their full potential, • Use of local knowledge and creativity to maximise sales opportunities that are unique to your market, • Ensure that the store is working to budget through effective scheduling, cost controls and Crew productivity Benefits of working with us • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Critical illness/Death in service for Salaried staff, • Sick pay allowances, • O2 phone discount, • Eye Tests/contributions to glasses (qualifying roles only), • Sabbatical leave in line with service, • Enhanced Family Friendly polices i.e. Maternity Leave, • Refer a friend scheme If this sounds like the opportunity for you then apply today!

GROWTH & ACQUISITION MANAGER UP TO £55,000 EDINBURGH – 3X A WEEK IN OFFICE ABOUT THE BUSINESS A fast-growing UK e-commerce brand in the ready-meals space, specialising in high-quality ambient meals designed for convenience and long shelf-life. With nationwide next-day delivery, the business is rebranding and scaling, targeting a customer base that values ease, independence, and reliable service. THE TEAM You’ll join a small but agile Marketing team, reporting into the Head of Brand and working closely with the Brand Manager (retention) and Product Manager. This is a hands-on environment where collaboration is key — campaigns move quickly from ideation through to execution and measurement. At this level, you’ll be the growth specialist in the team, trusted to shape and deliver the acquisition strategy end-to-end while leveraging support from agencies and colleagues where needed. THE ROLE This is a brand-new position with a clear focus: driving new customer acquisition and converting them into loyal, repeat purchasers. You’ll be responsible for developing and delivering integrated growth campaigns across both online and offline channels, while managing significant budgets and optimising performance at every stage of the funnel. Key responsibilities include: • Designing and executing multi-channel growth and acquisition strategies (digital + offline), • Developing campaign messaging, activation, and end-to-end delivery, • Managing and optimising customer acquisition journeys and conversion funnels, • Overseeing significant marketing budgets (£1M+) and ensuring ROI, • Working cross-functionally with product, brand, and external agencies to deliver impact, • Contributing to CRM development and lifecycle marketing as the function expands SKILLS & EXPERIENCE REQUIRED • Hands-on experience in growth and acquisition, ideally within e-commerce, FMCG, or food, • Proven track record managing £1M+ marketing budgets, • Experience across both digital and offline acquisition channels (e.g. social, search, TV, radio, press, direct mail), • Strong data-driven mindset with ability to analyse, test, and optimise campaigns, • Strategic thinker who is also comfortable being hands-on, • Experience working in-house within a fast-growing £10M+ brand, • Excellent communication and stakeholder management skills, • Edinburgh-based (or able to relocate within an hour’s commute) Nice to have: • Exposure to CRM buildouts and lifecycle marketing (Mailchimp or similar), • Experience with consumer subscription models, • Familiarity with analytics tools (Google Analytics, Looker), • Understanding of older adult consumer demographics WHY APPLY? • Play a pivotal role in shaping the growth strategy of a fast-scaling e-commerce brand, • Lead significant acquisition projects with both online and offline reach, • Hybrid working in modern offices in central Edinburgh, • Collaborate with a close-knit, hands-on team while driving big-budget campaigns, • Opportunity to make a visible impact on customer growth and retention strategy

• Values-driven culture and flexible work environment, • Competitive benefits, • ASX listed, global wine business with a central office space in London Bridge About AV: Australian Vintage (AV) is an ASX-listed company and the proud owner of the multi-award-winning McGuigan, Tempus Two, Nepenthe, Barossa Valley Wine Company, MadFish and Poco Vino wine brands. Leveraging our world-class assets and innovative expertise, we are dedicated to delivering exceptional results. As a certified B Corporation, Australian Vintage is committed to making a positive impact on both people and the planet through continuous improvement and by using business as a force for good. We have set an ambitious Net Zero 2040 emissions target, are powered by renewable energy, and ensure all our owned and operated vineyards and wineries are certified under Sustainable Wine guidelines. About the role: We are looking for a collaborative and commercially-savvy Head of UK Supply Chain & Packaging to join our London team. Reporting to the COO, you will oversee packaging solutions and supply chain operations across the UK and European region, ensuring goods are delivered on time, cost-effectively, and in line with regulatory and sustainability standards. You will also represent the UK/EU on our Global Operations Management Team, working closely with colleagues in Australia to align supply chain strategy. This is a role where you will be hands-on, strategic, and relationship-focused – engaging with suppliers, bottlers, logistics partners, and key customers to drive performance and innovation. What you’ll do: • Manage end-to-end supply chain processes for packaging components and finished goods across UK and Europe, • Build strong partnerships with logistics, warehousing, and packaging suppliers, ensuring performance against KPIs, • Collaborate across sales, marketing, winemaking, production, procurement, demand planning and bottling to deliver seamless service, • Lead packaging development initiatives, ensuring compliance with local legislation and sustainability goals (EPR, PRNs, EU Packaging and Packaging Waste Regulation), • Champion packaging innovation and lightweighting to meet environmental targets and reduce costs, • Engage directly with customer supply chain teams to optimise service and resolve issues quickly, • Proactively manage inventory, lead times, and supply risks, including slow-moving stock, • Lead and develop a small UK Supply Chain team, building capability and growing talent What you’ll bring: • Extensive experience in supply chain management, ideally within FMCG, wine, or beverages, • Strong knowledge of packaging processes, sustainability regulations, and European supply chain requirements, • Proven track record of building supplier and customer relationships that drive efficiency and value, • Leadership experience, with the ability to develop and mentor a team, • Excellent commercial acumen, analytical skills, and project management capability, • Strong communication and stakeholder management skills, with the ability to influence at all levels, • A continuous improvement mindset, always looking for ways to innovate, streamline, and deliver better outcomes What we offer: We're proud to offer a strong benefits package that we know can make a big difference to work life and life outside of work. • Primary carer parental leave offering 26 weeks paid leave, • Loyalty leave, • Work from Anywhere benefit, offering flexibility to work remotely, • Birthday leave, • Volunteer days, • Further education and study support, • Flexible working, • Mental health and wellbeing training and support, • Annual product allowance, • Options to purchase additional annual leave, • Sabbaticals and career breaks, • Continuation of superannuation while on paid and unpaid parental leave Does this role catch your interest? It could be your next great vintage. Apply now!

FX Sales Broker Location : City of London Salary : Neg to £40k Doe plus uncapped high comms Essential - 180 FX Broker Pre Qualifier with progression to Dealer 1-2~ years experience The Client ( Fully Regulated ) Our client operates within the FX and payment solutions space, utilising both a relationship account management service and a technology as a service model. They are a fully authorised payments institution, operating its own banking provisions and liquidity relationships. After 15 years of nurturing scalable operational strength, the business is at an exciting growth stage, injecting direct investment into rapid expansion of head count, territory, technology, and service offering. The Role It is an exciting for the business. They have a brand-new leadership team, and feel the time is right to bring in several FX sales executive to turbo charge there new ambitions. As a FX sales executive you will be passionate about consultative selling and welcome the opportunity to ply your trade. In a nutshell: • Research and identify market opportunities for new customer acquisition, • Call and email prospective clients promoting the company’s products and services, • Brilliant customer service which will be demonstrated in how you manage client relationship through the sales process, • Work in conjunction with other members of staff in presenting a professional image, in a face-face environment., • Drive to achieve monthly targets by Identifying, assessing, and selling prospects on the value you can bring to their respective business, • Demonstrate a high standard of business and personal ethics, always adhering to high regulatory standards, • Take an actively interest in learning about new products and approaches to selling them, • Contribute to team discussions on market events, prospect opportunities, • Working in alignment with management to bring in new opportunities What will you need to be successful in this role? • An unrelenting focus on the needs of the customer, both now and in the future, • At least 1 years FX sales experience over the phone booking meetings, setting up follow up meetings, • Strong collaboration skills and ability to prioritise in a fast-paced environment, • Excellent verbal and written communication skills, • A genuine interest to develop and learn more about FX, working in a collaborative team environment What can we offer the successful candidate? • An opportunity to develop key FX sales skills through our company training program, • A competitive salary and commission package, • 23 days Annual leave, plus bank holidays, • Monthly wellbeing day once a month (extra day off), once probation is passed., • Office barista and bar, • Free company lunches and events, • Market leading sales incentives, • Sponsorship towards qualifications in financial markets to continue your development.

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a LeadGen Specialist to join our team in the UK! The LeadGen Specialist will be a member of the LeadGen team within Broadridge's Global Sales, Marketing and Solutions Organization reporting to the Head of International Lead Generation. This individual in this role will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales and marketing team to ensure that our company's sales goals are met. Responsibilities • Match Broadridge products and services with client pain points, using comprehensive knowledge and proof points to explain how our solutions meet customer needs, • Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities, • Collaborate with the sales and marketing team to develop strategies for reaching sales targets, • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps, • Identify best practices for refining the company's lead-generation playbook, • Utilize Salesforce, cold calls, and email to generate new sales opportunities, • Build long-term, trusting relationships with prospects to qualify leads as sales opportunities, • Proactively seek new business opportunities in the market, • Schedule appointments for sales representatives to meet with prospective customers, • Track progress towards meeting sales goals, • Use customer relationship management (CRM) software to manage leads and sales activities, • Stay up-to-date on market trends, competition, and industry developments, • Attend networking events and trade shows to build relationships and generate leads, • Provide regular reports on sales activities and results to managementQualifications, • Minimum of 2-3 years of experience, • Bachelor's degree, • Proficiency with Salesforce or other CRM software, • Multi-lingual preferred (German and French will be an advantage), • Experience in client services, or sales support role a plus, • Strong communication skills with the ability to convey information effectively over the phone; the ability to clearly articulate a message to attract attention and buy-in. Must also effectively communicate in writing, • Ability to influence others, and persuade them to change their minds or behavior; The ability to communicate information and ideas in speaking so others will understand and change their perspective and/or consider other perspectives, • Ability to demonstrate active listening. Take time to understand the points being made by others, ask questions as appropriate and not interrupt at inappropriate times, • Must be service oriented and demonstrate capability to actively look for ways to help, • Ability to deal with rejection and be persistent in the face of pushback We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

As Head of Sales & Service you'll do:. Lead, motivate, and develop a high-performing sales and service team. Set and deliver against strategic sales targets and customer service KPIs.

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Service

Our Client A manufacturer of uninterruptible power supplies (UPS) with operations in over 85 countries. They have a strong reputation for quality and reliability and are now expanding their presence in the generator market to support growth across key industries such as data centres, healthcare, finance, and telecommunications. Overview As Head of Generator Operations, you will be responsible for the full customer journey from design and installation through to commissioning and ongoing maintenance. You’ll oversee sales, engineering, and project management teams to ensure safe, efficient, and high-quality delivery. Working closely with senior leadership, you’ll create the frameworks, processes, and culture required to grow the generator business into a nationally recognised operation. Key Responsibilities And Activities Include • Lead and grow the generator operations function, creating the strategy and framework to scale., • Build and develop a strong team of engineers, sales staff, and project managers., • Support Sales in bids/tenders by scoping solutions, ensuring deliverability, and protecting profitability., • Manage project delivery with a focus on cost, quality, compliance, and customer satisfaction., • Act as the escalation point for major generator projects and service issues., • Implement standard processes, documentation, and reporting for projects., • Work closely with Sales, Procurement, Warehouse, and Service teams to ensure smooth execution., • Ensure compliance with regulations, standards, and contractual obligations., • Report on customer trends, competitor activity, and opportunities for improvement. Education And Experience Requirements • Proven experience in B2B solution sales and generator operations (or related power/electrical systems)., • Strong leadership and team development skills., • Commercial and financial acumen with the ability to balance cost, margin, and quality., • Customer-first mindset with excellent communication and problem-solving skills., • Strategic thinker who can also execute hands-on. Why Join? This is your chance to lead a growing division, shape strategy, and build a high-performing team within a forward-thinking business that values customer focus, collaboration, and results through technical excellence. INTERESTED? We are committed to submitting suitable candidates for this vacancy to our client ASAP, for more information contact Glane Raquidan at PER Recruitment or send your CV at

Head of Project Sales – Leading Multi-Trade Home Services Brand. Reporting to the Operations Director, the Head of Project Sales will:. Our client is a well-established facilities & home services brand with decades of heritage and a reputation for exceptional customer service.

CCP are delighted to partner with a fast-growing subscription-based business who are looking to recruit a pro-active Head of Customer Engagement. Customer experience is at the heart of our clients operating model. This new team will be focussed on making pro-active outbound sales, customer service,

DEPARTMENT: Ki Risk REPORTS TO: Manager (Property) Who are we?👋 Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently. Having written over $877m in gross written premium in 2023, we’ve achieved significant growth since our beginnings in 2021. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. There are hardly any industries left that are mainly paper based, but the specialty insurance market is one. Together with partners at Google and UCL we developed Ki and created a platform that helps insurance brokers place risk in a fast and frictionless way. We’re continuing to lead the charge on the digitisation of this market and we need more excellent minds to work with us to realise this goal and create more opportunities. Where do you come in? To ensure that the team provides underwriters with a fast, consistent and accurate service in line with risk aggregation strategy agreed with the Senior Manager (Catastrophe Modelling) and Head of Risk Aggregation. To ensure complete and accurate exposure data and modelled loss information, in line with Risk Aggregation strategy, is available to provide internal and external stakeholders with appropriate reporting within agreed timeframes to enable compliance with internal and regulatory requirements. To continuously strive to develop, streamline and implement best practice processes, tools and analytical reporting for the risk aggregation function whilst aligning processes across classes of business and different uses of modelling (e.g. ORI and Pricing). What you will be doing: 🖋️ To work with the Risk Aggregation team members and other relevant functions (capital modelling, actuarial and ERM) to ensure that modelling processes and assumptions are closely aligned, operate as intended and meet all regulatory requirements. To provide the relevant pricing, rollup, analytics, management information and reporting to the relevant stakeholders (e.g. underwriting and ORI placement teams) with a high degree of accuracy and timeliness. To manage the quality of exposure data and the production of data from Ki’s processing teams. To provide the relevant subject matter expert input into wider risk aggregation projects and deliverables (e.g. Ki view of risk and ORI). To interact with and maintain good relationships with all internal and external stakeholders (e.g. model vendor and brokers). To assist the other members of the Risk Aggregation team where necessary. Work cross-functionally with other team members to support product development and advance Ki’s view of risk across various classes of business and product offerings. Work cross-functionally with other team members to support the delivery of new revenue opportunities. What to expect during the recruitment process: 1. Initial recruiter screening call, 2. Interview with hiring manager, 3. Technical Interview (this may vary depending on the role), 4. Values Interview Ki Values: • Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent, • Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together., • Be Courageous: Think big, push boundaries. Don’t be afraid to fail because that’s how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you’re from, how you think, or who you love, we believe you should be you. What we offer You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!

Role: Solicitor – Property (with Planning Experience) Directorate: Legal and Democratic Services Reports to: Head of Law (Place) Responsible for: Property Law Contract Type: Inside IR35 Pay Rate: £450 per day (Umbrella) Working Pattern: Monday to Friday, hybrid working (2–3 days per week office-based) Location: London (with a local authority) Interviews: To take place at the earliest opportunity, with commencement thereafter Role The postholder will play a pivotal role in ensuring the efficient and cost-effective delivery of legal services within a culture of customer focus, continuous improvement, and service excellence. Working within Legal and Democratic Services, the Solicitor will provide high-quality professional and technical advice across all aspects of Property Law, including urban redevelopment, acquisition and disposal, public/private partnerships, and compulsory purchase orders, with cross-over expertise in Planning law. This role directly supports the council’s strategic priorities and will require the successful candidate to work collaboratively with colleagues, senior managers, elected members, partner agencies, and external stakeholders to achieve organisational objectives. Responsibilities • Manage a caseload of Property Law matters, including the provision of legal advice and the drafting and negotiation of legal documentation relating to property transactions., • Assist the Senior Lawyers, Head of Law, and Assistant Director (or Director) with complex and high-profile cases concerning property and planning law., • Provide timely and accurate advice to the Borough Solicitor and the Head of Law with respect to legal implications or risks affecting council decisions and strategy., • Prepare and present detailed legal reports for Cabinet, Committees, and Sub-Committees, ensuring compliance with constitutional, procedural, and standing order requirements., • Conduct or assist with legal proceedings, public inquiries, appeals, and judicial reviews before the High Court, Court of Appeal, or relevant Tribunals as required., • Maintain appropriate records relating to all matters handled, ensuring compliance with internal systems and objectives., • Provide guidance and supervision to junior team members, including interns, Legal Assistants, and Trainee Solicitors., • Develop and implement efficient legal processes, precedents, and systems to improve the performance and cost-effectiveness of the Property team., • Support governance by providing authoritative advice on emerging legislation, equality issues, information law, and related corporate matters affecting local government functions. Essential Skills and Experience • Qualified Solicitor, Barrister, or Fellow of CILEX with current practising rights in England and Wales., • Demonstrable experience of managing complex and high-profile property, regeneration, or planning matters within a local authority or equivalent setting., • Strong understanding of the statutory, regulatory, and governance framework of local government., • Proven ability to advise senior officers, directors, and elected members on legal and strategic matters with clarity, impartiality, and professionalism., • Excellent drafting, advocacy, and negotiation skills, particularly in relation to complex legal agreements and large-scale regeneration initiatives., • Clear and concise written and verbal communication abilities tailored to diverse audiences., • Ability to lead, motivate, and develop legal staff to achieve high standards of professional performance., • Commitment to continuous professional development and maintaining up-to-date knowledge of relevant legislation and case law., • Flexibility to attend evening meetings and respond to urgent issues outside normal working hours when necessary., • Experience in Regeneration and Planning Law, and previous employment within a Local Government legal service. Interviews will take place as soon as possible, with the successful candidate commencing promptly thereafter. If you have the skills and experience required for this role and are looking to make a real difference for a local community submit your cv now for immediate review.

Head of Property Management Location: South West London (with 1 day WFH) Salary: Circa £70,000 - £80,000 per annum About Us We are a forward-thinking, highly reputable property agency operating across South West London. Our expertise lies in premium lettings and property management, offering a bespoke, relationship-led service to landlords and tenants alike. Our success is built on exceptional service, in-depth local knowledge, and a genuine commitment to doing things properly - combining a traditional, personal approach with modern systems and innovation. We're now looking for a talented Head of Property Management to lead our AST property management division and drive operational excellence. The Role As Head of Property Management, you will oversee the entire AST management operation - ensuring a best-in-class experience for landlords and tenants while leading and developing a high-performing team. You'll manage the delivery of day-to-day property management services, compliance, renewals, maintenance, and client care, working closely with the leadership team to refine processes and uphold service standards. This is a hands-on leadership role where your commercial awareness, people skills, and operational expertise will make a real difference. Key Responsibilities • Lead, mentor, and develop the property management team to deliver exceptional service to landlords and tenants., • Oversee all aspects of AST property management - from move-in to move-out - including maintenance, renewals, deposit returns, compliance, and tenancy progression., • Ensure all properties and tenancies comply with current legislation (gas, electrical, EPC, licensing, HMO, right to rent, etc.)., • Maintain and strengthen client relationships through clear communication, proactive updates, and professional advice., • Oversee portfolio performance, renewals, arrears management, and client retention., • Work with senior leadership to refine systems and processes, driving efficiency and consistency across the department., • Liaise with contractors and suppliers to ensure quality, cost-effectiveness, and timely delivery of works., • Monitor KPIs, service levels, and team performance; identify and implement continuous improvements., • Support the lettings and accounts teams to ensure smooth tenancy operations and client satisfaction. Essential: • Significant experience in AST property management, ideally within a London-based lettings agency., • Proven experience leading or managing a property management team., • In-depth understanding of tenancy law, compliance, and legislation affecting residential lettings., • Excellent relationship management and communication skills - with both landlords and tenants., • Strong organisational and problem-solving abilities with a proactive, can-do mindset., • Commercially astute, KPI-driven, and confident working in a fast-paced environment., • Professional qualification (ARLA, IRPM, or equivalent) or willingness to obtain it., • Experience managing portfolios for high-value or corporate landlords., • Ongoing, intensive training including industry-recognised qualifications., • Team and individual incentives to reward hard work., • Annual leave: 23 days + bank holidays + your birthday off., • Modern, state-of-the-art office space., • Regular social events, including monthly gatherings and summer/winter parties., • Option to work from home 1 day per week.

Unique Training Solutions Ltd (UTS) are the leading provider of training and apprenticeships to the Health, Housing and Social Care sectors across the UK. With over 20 years’ experience we have built a brilliant reputation for developing and delivering high quality programmes, providing our customers with an outstanding experience in both training delivery and customer service. We are excited to be delivering Oliver McGowan accredited training and are welcoming applications from trainers who are either; already approved Oliver McGowan trainers or those who are willing to undertake the Oliver McGowan facilitating trainer training with us. These positions are offered as full or part time, either as associate or permanent employees. As a Trainer you will be required reasonable distances to deliver the Oliver McGowan Tier 2 programmes. We are keen to hire associate Trainers with qualifying levels of expertise and experience in supporting individuals who are Autistic or have a Learning Disability and can competently deliver training at managerial level. As a facilitating trainer you will support the delivery of Tier 1 & Tier 2 training sessions. Requirements We are ideally looking for experienced facilitating trainers who have a background in delivering training in Autism, Learning Disabilities or both. • Deliver high quality Oliver McGowan training., • Work alongside experts with lived experience., • Have in-depth knowledge and experience of working within services supporting people with a Learning Disability or Autism and be able to work as part of a team of trainers. This includes experts with lived experience, with a Learning Disability and/or Autism., • Ensure all delivery is in accordance with The Oliver McGowan delivery model, current legislation, best practice and within UTS policy., • Provide guidance and support to all learners., • Deliver within an agreed timescale that meets a customer and learners needs., • Communicate content with enthusiasm, articulation, and confidence., • Become a part of the UTS training community which will invite you to attend company meetings, provide programme updates and give you a platform to communicate with our network of national trainers. We would like you to: • Be excited and driven to deliver exceptional programmes and customer service. We want you to really be motivated by motivating and influencing positive change in others., • Have prior experience of delivering training across the sector, ideally both face to face and virtually., • Have a strong background in Health and Social care with a great emphasis and proven competencies in the sector., • Have experience of working in, or training within, a clinical setting, • Be passionate about our sector and want to share your knowledge and experience through delivery of subjects, maintaining a high skill level in training and supporting our learners and customers to achieve exceptional results., • Want to raise the bar and continuously champion excellent training within Health, Housing and Social Care., • Hold a teaching qualification, • We do need you to:, • Pass a DBS check., • Evidence your sector expertise and training capabilities, • Training you will be delivering:, • Oliver McGowan mandatory training Tier 1 and Tier 2. Benefits UTS are competitive payers and as importantly, we value and support our training team, whether permanent or associate and with a great head office team and benefits. We want to make sure we are adding value to your portfolio and that we are the hassle that you might incur as a freelance trainer elsewhere. If you are also interested in permanent opportunities, please make a note on your application. Our Trainers and Associate Trainers will receive: Competitive day rates Mileage at a set rate per mile Fully developed materials for delivery CPD sessions at our head office and via teams A yearly AGM to include a CPD session and a social event We are able to offer either Permanent/Associate and full-time or part-time (full days only) Our training is delivered Monday to Friday but travel and overnight stays may be required dependant on location of bookings,, reasonable costs are covered.

Sales Advisor Health & Fitness Club, West London £28,000-£29,000 basic & strong bonus structure An exciting opportunity to assist the opening of a brand new health and fitness club as Sales Advisor in the vibrant area of Acton! This is a unique opportunity to join an extremely fast-growing franchise business with big growth plans. The gym is a state-of-the-art boutique facility kitted out with top of the range equipment and technology. My client requires a dedicated and passionate Sales Advisor who is focused on growing the membership base and delivering a superb member experience. The main responsibilities of the Sales Advisor are: • Driving membership sales and creating awareness campaigns in the local community., • Focusing on member retention and high levels of customer service., • Developing marketing campaigns to attract new members while staying within budget., • Working towards and exceeding sales budgets and KPIs. The candidate: • Highly driven with a positive and proactive attitude is a must., • Ability to interact and be ‘hands on’., • Experience in fitness and gym membership sales., • A strong knowledge of the sales process and generating leads from internal and external sources. This is a fantastic opportunity within fitness and sales. You must be an outgoing character who thrives in and enjoys meeting the demands of a fast-paced environment head on! Excellent opportunities to progress as this operator is looking to develop and expand their business in the very near future. Apply now or contact Matt at 4Leisure Recruitment for further information.

WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. PEOPLE We see true value in growth and development. We embrace uniqueness and play to each other's strengths to thrive as a high performing team. PRODUCT We are experts in our product. We know our collections inside out, and how to make our product sparkle on the shop floor - as well as on our customers. COMMERCIAL We know an opportunity when we see it. We are empowered, creative and proactive in our pursuit of commercial excellence. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency and create seamless processes. CUSTOMER We keep our customers big and small at the heart of our business. We take pride in our Trotters Touch customer journey and believe that "Great Service is Good Business". THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our five pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 5 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Job Role Drive the growth of the Bank’s retail business by sourcing and promoting retail products—primarily Buy-to-Let (BTL) mortgages—while ensuring a seamless end-to-end customer experience. Identify and pursue new business opportunities through networking and enhancing awareness of the Bank’s offerings. Key Responsibilities • Deliver excellent service to brokers/customers to encourage business placement with the bank., • Proactively generate new business in the target market., • Achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations., • Build and maintain strong relationships with brokers, clearly communicating product features and lending criteria., • Attend business meetings and events to promote brand visibility and identify sales opportunities., • Network with brokers, networks, and stakeholders to expand business reach., • Act as key account manager for selected brokers/networks., • Ensure compliance with Bank policies and regulatory guidelines., • Manage the sales pipeline effectively with timely follow-ups., • Handle administration, reporting, and communication efficiently., • Set and manage broker/customer expectations to encourage repeat business., • Support brokers in case submission and ensure quality applications., • Onboard new brokers and networks to increase market share., • Perform additional tasks as assigned by line managers.

About Sunnamusk: Sunnamusk is a distinguished fragrance house, celebrated for crafting luxury scents that embody elegance and sophistication. Our curated range includes pure fine oils, eau de parfums, candles, and home fragrances, each designed to deliver a memorable and bespoke olfactory experience. As one of the fastest-growing fragrance brands in the UK, we have proudly expanded into Europe, with ambitious plans for continued global growth. With 23 premium boutiques and kiosks across the UK, we are committed to delivering an exceptional customer journey and creating lasting memories through the power of scent. At the heart of Sunnamusk is a mission to build lasting relationships with our valued customers while fostering a positive and empowering work culture for our employees. As we embark on our next phase of expansion, we are seeking a dynamic and results oriented UK Sales Manager to inspire and lead our retail teams to new heights of success. The Opportunity: We are seeking a dynamic, enthusiastic, and highly driven UK Sales Manager to lead and inspire our retail teams across all UK locations. This is a critical role responsible for orchestrating sales performance, embedding a culture of excellence, and ensuring our brand vision comes to life in every store. If you are passionate about fragrance, thrive in a fast paced retail environment, and are excited by the challenge of managing a diverse national team, this is the role for you. This role requires extensive travel across the UK and occasionally to Europe, including regular overnight stays, to support and coach your teams on the ground. Given the nature of retail, flexibility to work weekends, especially during peak trading periods, is essential. Key Responsibilities: 1. Strategic Sales & Performance Management: • Develop in conjunction with Head of Sales execute the national retail sales strategy to achieve and exceed ambitious sales targets across all UK sites., • Drive sales performance across designated locations through rigorous KPI management, including metrics such as Average Sale Price (ASP), Sales Mix, Conversion Rates, Average Transaction Value (ATV), and Units Per Transaction (UPT). • Use data-driven insights to identify trends, capitalise on opportunities, and address underperformance. Proactively seek to increase the number of transactions year-on year, encourage positive Google reviews to enhance local store reputation, and actively enrol new customers into the Sunnamusk Loyalty Program to drive retention and repeat business., • Implement and monitor effective sales incentives and recognition programs to motivate store teams., • Forecast sales, manage budgets, and contribute to overall financial planning for the retail division., • Proactively identify and respond to market trends, competitor activity, and customer feedback to optimise sales strategies. 2. People Management & Development: • Lead by example and inspire a high-performing team of Sales Managers across the UK., • Oversee the effective recruitment, onboarding, and ongoing development of retail management and sales staff., • Establish clear performance expectations and conduct regular performance reviews, providing constructive feedback and coaching., • Foster a positive, collaborative, and high-energy sales culture where excellence is celebrated and continuous improvement is encouraged., • Ensure effective communication channels are maintained between Head Office, the Sales Manager, and all retail stores., • Act as a role model for customer service and sales excellence, embedding the "Sunnamusk customer service" and brand values across the network. 3. Operational Excellence & Brand Standards: • Ensure uncompromising execution of all retail operations, visual merchandising guidelines, and brand standards across every store., • Conduct regular store visits to assess operational efficiency, compliance, and sales performance, providing on-site coaching and support. Spend time on the shop floor to support the teams and understand individual store dynamics., • Collaborate with the Marketing, Operations and Product teams to effectively launch new products and execute promotional campaigns., • Ensure all stores adhere to company policies, procedures, and relevant retail codes of conduct. 4. Relationship Management: • Build and maintain strong, collaborative relationships with key internal stakeholders including Head Office teams (Operations, HR, Marketing, Finance)., • Develop and nurture effective relationships with external partners, such as shopping centre management and key contacts, to maximise sales opportunities and brand visibility., • Represent Sunnamusk at industry events, trade shows, and company conferences as required. 5. Reporting & Analysis: • Prepare and present comprehensive weekly, monthly, and annual sales performance reports, providing insightful analysis and actionable recommendations to senior leadership., • Utilise sales data and market insights to refine strategies and improve profitability., • Oversee accurate completion of all retail reporting, including payroll inputs and month-end reconciliations. Key Attributes & Behaviours: • Commercial Acumen: A natural ability to identify sales opportunities, understand market dynamics, and drive revenue growth., • Results-Driven: Highly motivated by achieving and exceeding targets, with a relentless and tenacious approach to sales., • Lead by Example: Proven ability to motivate, develop, and lead large, dispersed team to achieve collective goals., • Analytical Thinker: Proficient in using sales data and KPIs to diagnose performance, identify trends, and inform strategic decisions., • Adaptable & Resilient: Thrives in a dynamic retail environment, able to adapt to changing priorities and overcome challenges with a positive mindset., • Exceptional Communicator: Able to effectively listen, influence, persuade, and build strong relationships at all levels., • Proactive & Accountable: Takes full ownership of responsibilities and is empowered to use initiative to deliver results., • Passionate about Fragrance: Possesses a deep understanding and genuine enthusiasm for the fragrance industry and Sunnamusk brand, with an uncompromising focus on brand equity and customer experience., • Executional Excellence: Meticulous attention to detail and a commitment to maintaining the highest standards of operation and visual merchandising., • Team Player: Collaborates effectively with others, shares best practices, and actively contributes to the wider company culture., • Flexible: Willingness to undertake extensive UK travel and work flexible hours, including weekends and evenings, to meet business needs. Experience & Qualifications: • Proven experience in a multi-site retail sales management role with a minimum of 5 years experience ideally within fragrance, beauty, or a related premium product category., • Demonstrable track record of consistently achieving and exceeding sales targets in a competitive retail environment., • Strong experience in leading, coaching, and developing large teams across multiple locations., • Expertise in utilising KPIs and sales analytics to drive performance and identify commercial opportunities., • Excellent proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and retail management systems., • A full, clean UK driving licence is essential. What We Offer: At Sunnamusk, we encourage an environment that is supportive, fun, and friendly to work in. After all, you spend a good part of your life at work – and we think that time should matter! • Competitive salary and performance-based remuneration., • Company car, • Rewards and Recognition

The Service and Selling Manager will act as a brand ambassador and provide inspirational and motivational leadership to inspire confidence in the team and our customers. They are accountable for building and maintaining a loyal customer base, delivering the highest level of customer experience, exceeding their commercial objectives, and adhering to all operational policies and procedures. The Service and Selling Manager will work in close partnership with the store management team, leading the in-store experience and clienteling strategy, as well as taking responsibility as a key holder. Key Service and Selling Manager Duties Customer Experience: • Implement and oversee the clienteling strategy aimed at building and maintaining strong, personal relationships with customers., • Utilise customer data and preferences to provide a tailored shopping experience and drive customer loyalty., • Ensure the brand service ceremony is fully implemented in all customer interactions., • Support the execution and implementation of retail events, activities and appointments., • Collate customer feedback data to share with the wider team, celebrating success and identifying areas for improvement., • Take ownership of customer feedback with responsibility for overseeing the process from start to end, escalating to senior managers or the wider team when necessary. People and Leadership: • Lead by example and be a role model for the team and an ambassador for the brand., • Ensure team members are trained in the service ceremony, Varley standards and processes., • Oversee tasks delegated to team members and provide store management with feedback on progress., • Support the delivery of morning meetings and communicating all necessary information to the retail team., • Supervise the teams and ensure they adhere to all operating policies and procedures. Share feedback with management if there is noncompliance or risk., • Gather feedback, as requested, from the retail team and share it with managers and head office teams., • Provide ongoing coaching and performance feedback to Senior Style Advisors and Style Advisors to ensure goals are met and service standards are maintained. Commercial and Operations: • Share key holder responsibility for opening and closing the store and managing the team and shop floor when on shift., • Drive sales and KPIs through growing and maintaining a loyal base of regular customers., • Provide feedback on new opportunities to improve sales and operations in the store., • Keep up to date with product knowledge and fashion trends and share with the retail team., • Analyse data to identify opportunities for growth and improvement in clienteling and customer experience., • Maintain shop floor and back of house standards and guidelines in line with company policy and procedures. Key Knowledge and Experience: • Keyholder experience preferred., • A proven record of successfully building customer relationships., • Experience using a variety of digital systems and tools, including clienteling software. The Candidate: • A strong team player., • Customer centric and passionate about delivering exceptional levels of service., • A strong passion and love for all things fashion and is up to date with current market trends., • Agile in ways of working and can adapt to meet the needs of the business., • A minimum of 3 years’ experience in a similar role. Who We Are Founded in 2015, Varley is a fashion brand rooted in movement. Headquartered between London, Los Angeles and New York, it remains an international, family-run business, with quality and community at its heart. Offering a curated wardrobe of contemporary and active collections for the modern woman, Varley exists to instil quiet confidence with clothing that is made to move and evolve with your everyday. Our People We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two, has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community. Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself.

MERJE is seeking a highly skilled Senior Risk Manager to take on a lead role and the new position of Head of Risk for this dynamic and successful insurance company. This pivotal role involves designing and implementing a robust risk management framework, shaping risk culture, and aligning risk strategy with ambitious growth plans. The ideal candidate will possess strong leadership skills and deep technical expertise in insurance and operational risk management and excellent stakeholder skills. Salary: £90,000 – £100,000 Location: London /Surrey (very flexible working available) The Company This company is a prominent player in the insurance sector, specialising in the GI sector. With a focus on innovation and growth, they are committed to providing excellent customer service and developing cutting-edge risk management strategies to stay ahead in a competitive market. The Role The Head of Risk position offers an exciting opportunity to lead the development of the Enterprise Risk Management Framework (ERMF) and work closely with senior stakeholders. This role combines strategic leadership with hands-on risk management, ensuring compliance with FCA regulations and fostering a culture of risk awareness across the organisation. Key Responsibilities of the Head of Risk: • Design and implement the company's risk strategy and ERMF, • Oversee risk registers, RCSAs, scenario analysis, and KRI dashboards, • Provide second-line oversight across key insurance and operational risk areas, • Ensure compliance with FCA regulations and support Board Risk Committee engagement, • Build and lead a risk team suited to the scale and ambition of the business Required knowledge and experience for the Head of Risk role: • Proven track record in a risk leadership role within insurance or financial services, • Experience in building and embedding risk frameworks in growing organisations, • Deep understanding of insurance and operational risk management, • Strong working knowledge of FCA regulatory framework, including Consumer Duty, • Excellent communication and influencing skills at senior management and board level, • Ability to work effectively cross functionally If you are an experienced risk professional looking to make a significant impact in a dynamic insurance environment, apply now for this Head of Risk position and take your career to the next level. Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. 2–3 days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management • Serve as the primary delivery leader for clients, managing end-to-end delivery, customer relationships, and account growth., • Build strong, trusted relationships with senior client stakeholders across technology and business functions., • Partner with clients to provide strategic direction, technology roadmaps, and proactive guidance rather than reactive service. 2. Delivery Governance & Escalation Management • Oversee delivery performance across multiple accounts, providing leadership coverage alongside delivery managers and customer success leaders., • Act as escalation lead during high-severity incidents (P0/P1), ensuring communication, process adherence, and rapid resolution., • Conduct Monthly and Quarterly governance reviews with clients, ensuring feedback loops, issue tracking, and continuous improvement. 3. Growth & Strategic Impact • Identify and nurture growth opportunities within key accounts, particularly in expanding service portfolios (network and retail operations)., • Work closely with sales and account teams to position delivery capabilities as a differentiator for winning new business., • Provide fresh perspectives and leadership to evolve long-standing accounts and reset engagement models where needed. 4. Leadership Transition & Team Alignment • Manage the transition from existing long-tenured leaders, ensuring continuity while introducing new ideas and approaches., • Foster collaboration between UK-based leaders and offshore delivery teams in India. 5. Travel & Client Engagement • Be present on-site at client location two days per week and engage with other UK clients as required., • Ensure proactive communication and regular touchpoints with clients to prevent surprises and maintain visibility into strategic initiatives. Required Skills & Experience • 15+ years of experience in IT service delivery and account management, with proven success in leading enterprise accounts., • Strong background in technology delivery leadership with ability to manage large, distributed teams across geographies., • Track record of building senior client relationships and influencing C-level stakeholders., • Experience handling major incidents and escalations with structured problem-solving and communication skills., • Strong commercial acumen with ability to identify growth opportunities and align delivery with business outcomes., • Excellent interpersonal and leadership skills, with ability to balance operational focus and strategic vision. Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Summary: As the Team Assistant, you play a crucial role in maintaining smooth daily operations of facilities management of our client's reception and office space in London, Canary Wharf (HQ) and administrative support to the senior leadership team. The successful candidate will need to be organised, proactive and able to prioritise and match the pace of engaged and driven colleagues. Your role scope will be broad, varied and interesting, with the opportunity to develop further. You will be the first point of contact for clients and colleagues, so you will play an important role in actively contributing to the company culture. Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week. Key Responsibilities: Reception/Facilities (70-80% of the role): • Ensure the smooth day-to-day running of our client’s office in Canary Wharf (and Mayfair as required), • Take ownership and design ways to improve office environment continuously, • Maintain a great relationship with both ours and our clients’ vendors and suppliers, • Maintain and order office equipment, stationery and kitchen supplies when required, • Responsible for the Health and Safety induction for new joiners on behalf of our client, • Maintain office databases, archive records and implement systems, • Welcome clients and guests visiting the office, answer incoming calls and take messages, • Ensure that all clients are pre-registered and issue permanent passes to employees, • Take stock, raise PO orders, and organise catering and refreshments when required, • Prepare and maintain meeting rooms, oversee the room booking system and overall meeting room set-up and servicing throughout the day, • Manage and deliver excellent levels of customer service and help meet and exceed expectations and requirements of our existing clients and prospects., • Collect and distribute incoming and ongoing post and arrange courier and taxi bookings, • Ensure cleanliness and functionality of the office, meeting rooms, and kitchen, • Ensure the kitchen is tidy and fully stocked throughout the day, • Arrange social and CSR events on behalf of our client for the wider Bank in conjunction with the Executive Support colleagues, • Execute other administrative functions such as setting up infrastructure for new joiners, maintaining relevant internal records, and filing key records, • Ensure that monthly Health and Safety checks are completed, • Visit the client’s Mayfair office weekly and ensure that the office is running smoothly; take stock and place orders, • Trained First Aider and Fire Warden. Team Administrator (20-30% of the role): • Proactively manage diaries for assigned Senior Leaders and their teams as determined by the Head of Executive Support; ensuring a balanced and efficient scheduling of meetings whilst using initiative to identify, anticipate, and resolve any diary conflicts, • Arrange and coordinate meetings, calls and seminars with internal and external parties, ensuring preparation is undertaken and provided, • Arrange travel, including visa applications, flights, hotel bookings and expense reimbursement, • Manage, log, and track invoices and coordinate internally and with third parties, • Complete accurate data entry into internal management information systems and be responsible for accurate collation of information to senior management, • Maintain a logical, accurate, up-to-date electronic filing system, • Organise team meetings, coordinating any data documentation for discussion and provide general team support, • Prepare, collate, and format documents and distribute these, • Create PowerPoint presentations when required, • Arrange for documents to be signed physically and electronically, • Provide basic project management administrative support for our client on initiatives or projects as required, • Ensure all memberships/visas/accounts/CPD logs are up to date/in date/renewed, • Maintain compliance with organisational policies and practices, and attendance/completion of mandatory training, • Assist with our clients’ photoshoots for the senior staff members, • Work closely with the rest of the client Executive Support team to make sure all Execs and Senior Leaders are supported as required, • Always act in good faith towards customers, avoid causing foreseeable harm, and enable and support the Bank’s clients /customers to pursue their financial objectives. As related to your role, you should monitor, assess, understand and evidence how you are acting to deliver good outcomes to clients and customers as per the FCA’s Consumer Duty regulations., • Uphold the client’s company values at all times. Qualifications & Experience The successful candidate will have … Skills: • Excellent verbal and written communication skills, • Excellent administration, organisational and prioritisation skills, • Ability to multi-task effectively and to work on own initiative, • Effective team player with well-developed interpersonal skills, • Able to manage confidential information and handle sensitive topics with discretion, • Confidence in dealing with people of all levels both internally and externally, • Organised and detail-oriented, • Proficiency in Microsoft Office products, • Previous experience as an office administrator or/and personal/team assistant with Banking/Finance or Professional Services essential, • Can do attitude and active corporate citizen, always upholding the Bank’s PROUD value Working Hours: Monday – Friday 8:00am – 5pm and 9:00am – 6:00pm (2 shifts on a rotating basis) Must be prepared to be office-based 5 days per week Requires working from the Mayfair office on ad hoc basis when needed (for example can be split during any one day up to 2-3hrs on a fortnightly basis) Please note this opportunity requires a valid right to work in the UK and is paying up to £35,000 per annum as a base salary excluding benefits. Must be prepared to be office-based 5 days per week.

We are GlobalLogic, a Hitachi Group Company and a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise - we help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. At GlobalLogic, we have a strong track record of successfully delivering ground-breaking Cloud, Data & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to “build the exceptional” and be fit for purpose in the 21st century. We hire based on expertise, potential and enthusiasm to make a difference, then we give you the tools and skills you need to create impact. This role is based in our UK&I region. As the Communications & Network Equipment Provider Region Sales Lead for Europe, you will generate business with new prospects, manage and grow existing accounts and actively pursue relationships. You will be responsible for delivering year over year profitable net revenue growth and new sales. This role will report into the VP & Head of Communications & Network Providers for Europe and work collaboratively with the respective leads from sales and delivery for NEP & CSP globally. About the role: • Understand the client’s business issues, needs, and C-level priorities, including external market pressure., • Maintain a deep understanding of the client’s current business operations, including market positioning, products and services, organisation structure and operations., • Develop and maintain an account-plan that maps GlobalLogic offerings to the client’s needs and drive the execution and present proactive proposals., • Collaborate with other parts of GlobalLogic and other 3rd party vendors, to develop proposals that meet customer needs, identifying buyer values, orchestrating the end-to-end sales process., • Understand GlobalLogic’s service offerings, industry solutions, and case studies, and be able to share these as appropriate, including articulating GlobalLogic’s corresponding value proposition as well as the broader vendor ecosystem., • Lead sales campaigns and accurately forecast opportunities. About you (ideally): • Experience in selling Digital Engineering / IT Consulting services, within the Communications Service provider/Telecom industry., • Proven experience on growing an account significantly., • Proven experience building a portfolio of clients within the CSP/NEP industries., • Proven experience independently running the entire sales cycle from start to finish and being responsible for sales, revenue and profitability of an account., • Deep industry domain knowledge that is relevant and credible across the client C-suite., • Demonstrated ability to proactively generate demand., • Consultative sales experience targeting relevant business areas to help them to think differently to realise their goals., • Successful in finding and uncovering opportunities with net new and existing business areas, via creative prospecting tactics and account-based marketing., • Consistent track record of using a repeatable sales process for successful deal finding, engaging, running and closing., • Highly motivated and professional, with excellent communication, presentation and social skills. A rational, logical and analytical thinker., • Strong technical aptitude and passionate about technology sales., • Excellent listening skills with the attested ability to prioritise and complete multiple tasks to meet deadlines., • Self-starter able to work independently, while at the same time, inclusive, open and highly collaborative., • Willingness and desire to learn new things and ways to be more efficient and effective. Why work at GlobalLogic. Our goal is to build an inclusive, positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a strong benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theater trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client. Job Purpose: To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company. Principal Duties and Responsibilities: Employee Relations • Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance., • Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation., • Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required., • Maintain and regularly update the Employee Relations (ER) tracker., • Ensure HR policies and procedures are up to date and effectively implemented across the business., • Lead on TUPE processes, including administration, consultation, and addressing related queries., • Support and deliver training for managers and office-based staff on HR processes and best practices., • Uphold equal opportunities and diversity legislation in all HR activities. Building a High-Performance Culture • Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes., • Collaborate with managers to support people decisions and provide HR updates during departmental meetings., • Work closely with the broader HR team to deliver consistent and effective service across the business., • Oversee internal training platforms and employee benefit systems, including updates and content management. Ad Hoc • Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews., • Support the DBS checking process, ensuring full compliance with regulatory requirements., • Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents., • Provide cover for HR Coordinators during absences or holidays. Qualifications, Experience and Technical Knowledge: • Proven experience in a similar HR Officer or HR Advisor role., • Strong knowledge and practical experience with TUPE regulations., • Demonstrated ability in managing disciplinary and grievance cases., • Solid understanding of current HR and employment legislation., • CIPD Level 5 qualification (preferred). Behavioural Skills: • Fluent in Spanish or Portuguese (desired)., • Proactive and solution-focused approach., • Excellent attention to detail and organisational skills., • Strong prioritisation skills with the ability to work independently., • Approachable and empathetic, with the ability to support staff sensitively and professionally., • Collaborative team player with a willingness to support others., • High level of integrity and commitment to confidentiality., • Clear and effective communicator, both written and verbal., • Strong rapport-building abilities with staff at all levels., • Excellent time management and reporting skills., • Confident decision-maker with strong problem-solving capabilities., • Comfortable working in a fast-paced, dynamic environment. This is a full-time, Monday-to-Friday role based mainly at our Battersea head office. Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.

Our client is one of the fastest growing brands in the UK (Times 100) and offers a innovative product portfolio across various categories. With distribution in around 40,000 points throughout the UK, USA and Europe - including Tesco, Boots, Erewhon, and Carrefour, their reach is expanding rapidly. Role: Senior Category Manager Location: London / Hybrid Package: £70,000 - £77,000 + package THE ROLE Reporting into the Head of Commercial Strategy they are seeking a strategically minded growth-focused Senior Category Manager to manage and own the category strategy for the UK. You will maximise business and customer revenue, and sustain category leadership. Combining deep commercial acumen and an analytical mindset, the ideal candidate will be able to translate insight into compelling narratives and actionable recommendations that accelerate growth. The remit includes one direct report (Category Manager) so line management experience is preferred but not essential. ABOUT YOU • 5 years' experience in category management, insights, or commercial strategy within FMCG (preferably in food or drinks)., • Strong experience with EPOS data and retailer insight platforms (Nielsen, Kantar, Dunnhumby, IRI, Sainsbury’s Nectar, etc.)., • Direct experience with Top 4 UK grocery retailers., • Outstanding communication and presentation skills—adept at building compelling narratives from complex data., • Strong commercial acumen with experience in PPA, range reviews, and promotional planning., • Collaborative leader and hands-on team player, skilled at stakeholder management. ADDITIONAL BENEFITS • Dog friendly office, • Sabbatical after a period of service, • Working from abroad policy, • Private Healthcare and discounted Gym membership, • Breakfast when you are in the office, • Birthday off!, • Product allowances, • Events and planned socials throughout the year Apply below if you believe you have the right experience

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Company Description Totter + Tumble is a rapidly growing & inclusive company with delightfully big ambitions and the best cheerleaders – our customers. Our founder Susie had the idea for our much-loved playmats whilst looking for a playmat that did not compromise on her home style, on her children’s safety, or on her time. No one needs to look after a playmat at the end of the day. Totter + Tumble is now operating in the UK, United States, Europe, as well as in the UAE. Our small, parent-run team of 11 has achieved so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an ever-changing retail landscape, and likes to take ownership over their job responsibilities. They will be naturally curious, seeking out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce channels. You will be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has a strong knowledge of web and retail is keen to learn and progress within e-commerce. Website Management • Day to day management of the websites using Shopify, including the set up and management of all products across international markets, ensuring all sites are kept up to date with correct copy, translations, images, pricing, metafields etc, • Determine, plan and manage visual merchandising, copy, product collections and setting appropriate stock for new product launches., • Planning and executing on site promotions, managing the discounting and pricing strategy., • Planning and delivering on all things digital for new product launches and campaigns, including optimised asset creation and compelling + optimised landing pages., • Proactively making trading actions to support performance trends and pockets of stock, • Responsible for third party merchandising, including product set up, creation and delivery of assets., • Responsible for managing Shopify apps, add ons and other sales channels such as Shop app., • Scope necessary development work and manage web development agency on workflow, prioritise bug fixes, site optimisation and new web features and liaise with the team on website needs., • Monitor website performance and optimise for functionality and user experience, • Improve customer end to end journey from discover, purchase, close and repeat custom to optimise conversion and traffic, • Copy and content creation, including maximising SEO and key word potential and following SEO best practices., • Working closely with the team to identify growth opportunities to drive new customer acquisition, • Design and test landing pages for product launches, marketing channels, pricing tests and customer cohorts to increase conversion rates, • Monitor e-commerce trends in the UK, EU and US and customising the website per territory, • Reporting on performance, opportunities and comparable market About You: • 2-3 years Shopify experience working as an e-commerce executive at a D2C brand, • Data is your friend – you find it easy to use insights to back-up your instincts and are proficient in e-commerce tools such as Shopify, Google Analytics, heat mapping etc, • You’ll be comfortable working as a one-man-band or playing your part in a team., • Getting stuck into platforms and processes with a focus on automation and optimisation is important to you., • You’re a professional plate juggler (though perhaps not literally!) – having multiple projects on-the-go is the kind of thing that gets you out of bed in the morning., • This role sits across both the Marketing and Operations team, so is a pivotal role that gets exposure to lots of projects. Terms + Conditions: • Salary: to be discussed depending on experience, within the range £28-33K FTE., • Contract: Permanent position, • Attendance: Your work will be mainly remote with regular in person meetings based in London. This is currently up to 6 times a year but could be subject to change., • Flexible working practices: part time 30 hours per week Monday-Friday between 8-6pm, • We would require some flexibility in return to ensure coverage for launches and any seasonal/campaign activities, • Hours could increase as role develops., • Holiday entitlement: 25 working days and bank holidays, pro rata., • Additional Pension contributions above statutory regulations., • Staff discount programme How to apply: • Please note a pre-requisite to this role is e-commerce and Shopify experience., • Applications close on 31st October 2025., • We’d encourage you to show your personality through your application and encourage you to make sure we have a good understanding of you, your experience and your aspirations., • Please let us know your soonest start date too., • On site LinkedIn Applications will not be accepted

Boutique Manager, Valentino, Selfridges London Description We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements • Ensure service standards are consistently met in your boutique, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure boutique and company sales targets are consistently achieved by setting and monitoring these for your boutique and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the general and host store managers on trade and team performance, • Support the wider management team with recruitment and onboarding talent, whilst working with the HR talent team, • Maintain a high-performance team through regular one-to-one meetings, • Build and maintain excellent customer relationships for repeat business, • Maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for boutique, • Protect the Valentino brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of the boutique which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during stressful situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

From our founding, American Beverage Marketers set out to be the best at one thing and one thing only – cocktail mixes and ingredients. Each of our four core brands, Master of Mixes, Finest Call, Reàl Infused Exotics, and Agalima Organic, serve a very specific market, and they have been created to successfully address a cross section of functions throughout the category. By offering a variety of product lines, we’re better able to meet the multiple and varied needs of our diverse global customer base. From source to sip, we’re dedicated to creating the best cocktail ingredients in the world. We are excited to announce a fantastic career opportunity as we continue our rapid growth throughout 2025 with our UK distribution partner Global Brands Limited. As the global leader in cocktail solutions, with our brands consistently ranked #1 worldwide, we are now seeking a London Sales Manager to join our expanding UK team. This role will be at the forefront of strengthening and driving the presence of our On Trade brands while also building momentum across our Off Trade portfolio. Based in London, this position provides a unique platform to take ownership of a key market and play a pivotal role in shaping the next stage of our success story. Key Responsibilities The candidate will be responsible for surpassing customer sales budgets across a broad section of sales channels (On-Trade and Off-Trade), maximising sell-through of the full ABM range—including Finest Call, Re’al Infused Exotics, Master of Mixes, Cocktail Essentials, Big Buckets, and Agalima Organics—and ensuring full alignment with brand owner objectives and the overall sales strategy. • Drive sales growth and brand visibility within the London on Trade sector, cultivating strong relationships with bars, restaurants, and distributors., • Expand and develop our presence within the Off Trade market, securing partnerships with retail, wholesale, and e-commerce channels., • Deliver sales targets through a combination of strategic planning, market activation, and relationship management., • Act as a brand ambassador for American Beverage Marketers, ensuring our products remain the go-to cocktail solution for professionals and consumers alike., • Leverage insights, market knowledge, and industry networks to identify opportunities, influence decision-makers, and strengthen our market leadership., • Record daily activity and maintain an up-to-date Daily Sales Report in Salesforce. The person London-based, with a strong knowledge of the On Trade and Off Trade beverage landscape. • Proven track record in sales, ideally within the drinks industry., • Established relationships and networks in both trade environments, with the ability to quickly build new partnerships., • Commercially driven, ambitious, and passionate about mixology, hospitality, and premium beverages., • Strong communicator and negotiator, able to thrive in a fast-paced, competitive market., • Highly motivated to succeed in a fast-paced, competitive environment, • Hands-on and hard-working, with a proactive, can-do approach, • Flexibility as some evening and weekend work will be required to meet customer needs and drive growth across key on-trade periods and special events. Why Join Us? This is a rare opportunity to join a global category leader at a time of extraordinary growth. You will be able to make a real impact in one of the world’s most dynamic beverage markets, supported by innovative brands that are loved and trusted worldwide. If this opportunity excites you and aligns with your experience, we’d love to hear from you. Let’s connect to discuss how you can contribute to the continued success of American Beverage Marketers in the UK. What’s in it for you? • Full-time / Permanent Contract (long-term position), • Competitive salary, • Performance based annual bonus, • Travel expenses, • Enrolment into our health & wellbeing scheme, • Death in service, • 25 days holiday, • Pension, • Opportunities for career progression within the business, • Access to our in-house Global Academy Global Brands - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories. We’ve developed some of the best performing brands in the marketplace such as VK, HOOCH and Franklin & Sons. At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector. Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, Northeast Derbyshire.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Who We Are Looking For: Accenture Song seeking an Engagement Strategy Director to join our London-based global team, who will be responsible for supporting the development of data-rich, behavior-shaping engagement solutions to deliver better customer experiences for our life sciences clients. We are looking for a results-oriented team player who supports executing our HCP and patient engagement strategy deliverables, quickly sees patterns and solutions from an avalanche of data, moves from information and insights to implications and recommendations with ease, and is also prepared to roll up their sleeves and partner with our full strategy, account, creative and production team talents. The ideal candidate will utilise a diverse set of qualities, such as intellectual and creative curiosity, problem-solving skills, attention to detail, hypothesis generation and determination. You will know the media and technology landscape widely used in life sciences fluently – and are already predicting how this landscape will evolve in the health & wellness vertical. This person will be working with a team of talented individuals at Accenture Song to help create prescriptive, actionable, and market changing experiences for our clients customers. Reporting to the Head of Strategy in London, you will help build and manage a team of talented strategists. Your team will guide our clients to shaping the data and intelligence gathering process, crafting engagement solutions, and defining the ambitions of these solutions internally and with our clients. What You Will Do: • Work as a part of an integrated strategy team to proactively propose HCP and patience engagement solutions to help clients achieve relevant customer experiences while aligning to client goals and business challenges, shaping their data and intelligence gathering architecture, and their capacity to introduce viable solutions into the marketplace, • Serve in client-facing capacity for omnichannel programming and content/channel integration, • Contribute to data and intelligence gathering efforts (including 1st party data) that uncover opportunities, and pinpoint how these can be used to enhance the customer's overall experience with the brand, • Translating historical analytics and performance reports into meaningful recommendations to optimise campaigns “on-the-fly” as well as input into future campaign strategies, • Remove the mystery on the translation from facts and information to ideas and impact, • Ensure that engagement and content solutions developed by strategic planning, account, production, and creative teams are properly integrated within larger marketing programs aligned to drive customer experience, • Collaborate with executional teams during the development of projects to ensure strategies are pulled through effectively during development and handoff, • Contribute to the development of cross-channel measurement plans and KPIs and develop recommendations and approaches based on performance analytics, • Contribute to the success in achieving digital, social, and innovation fluency across the agency as a whole, • Partner with the broader strategy team to contribute to the development of pitches, proposals & POVs, strategies, and tactical programs that satisfy the business goals of our healthcare clients and beyond, • Continually educate internal teams and our clients on the vital role insights play to being critical to growth and success, • Drive ideas from data to conceptual platforms to deployment that drive business results, • Stay up-to-date on market trends, societal shifts, and strategic initiatives in health and wellness and across other key verticals, promoting innovative and acting as an ongoing evangelist for alternative approaches, • Facilitate workshops to develop groundbreaking experience led strategies and programs with clients, • Support the development of CRM and Omnichannel planning with support from brand/content strategy and analytics teams, • Facilitate service introduction & change confirmation focusing on market opportunities What you Bring: • 7+ year of experience working in Digital, CX or Engagement Strategy at a creative agency, • Experienced in life sciences marketing, including both HCP and patient, • Strong analytical skills, • Expert in engagement channels and technology widely used in Life Sciences, • Impeccable written and verbal communication skills, • Ability to tell a simple story visually and verbally behind a strong strategic point of view, • A drive to elevate thinking and the work, • A curious mentality, • The desire to be great About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at ___ Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Our Mission and who we are ‘To be the world’s most trusted currency partner’ At Lumon, we help individuals and businesses move money across borders - smoothly, securely, and cost-effectively. With operations in 150+ countries and support for over 40 currencies, we combine competitive, bank-beating exchange rates with a personal, human touch. Whether it’s buying property abroad, managing international business costs, or sending money home, every customer gets access to a dedicated currency specialist - alongside our digital FX platform - for expert support tailored to their needs. We’re regulated by the FCA and the Central Bank of Ireland, handling billions in transfers each year for over 70,000 private clients and 2,500+ businesses. Backed by Pollen Street Capital, we’re in an exciting phase of growth - scaling across Europe and expanding our tech and services. The Client Engagement Team Our Client Engagement team acts as the bridge between our clients and the services we provide. We’re the first voice clients hear and the ongoing support they rely on. Whether it's guiding new customers through onboarding or helping long-standing clients navigate our services. The team is collaborative, fast-paced, and genuinely invested in building strong relationships. In a nutshell, In this role, you’ll be working exclusively with prospective client enquiries generated through our partnership with Rightmove, the UK’s largest property portal. These are individuals who have shown interest in buying property overseas - giving you a valuable starting point for meaningful conversations. Your primary focus will be to reach out to these prospective clients, understand their needs, and introduce them to how Lumon can support their international payment requirements. This is a great opportunity for someone at the beginning of their career who is keen to develop commercial experience in a fast-paced, client-facing role. We’re looking for someone who is approachable, articulate, and genuinely passionate about delivering exceptional customer service. You’ll need to be comfortable speaking with new people over the phone, with a confident and professional telephone manner that builds trust from the first conversation. While prior experience in the foreign exchange market is not required, an interest in the economy, current affairs, or global markets will help you quickly get to grips with the industry and have more informed conversations with clients. Full training will be provided, so curiosity, enthusiasm, and a willingness to learn are more important than technical knowledge. Your day to day will be the following… • Be the first point of contact for new enquiries via key channels - with a specific focus on enquiries provided through our partnership with Rightmove, • Connect with clients at the right time to introduce our services and explain how we can meet their needs, • Build rapport and qualify the client’s interest, ensuring their suitability for our services, • Open high-quality trading accounts for new customers, • Hit core KPIs around call volume, registrations, and time on the phone, • Seamlessly handover qualified active opportunities to the dealing team, • Represent Lumon’s values and professionalism in every interaction You should apply if... • A recent graduate or someone early in their sales career who is eager to learn and develop within a sales or client engagement role, • Strong communication skills, both verbal and written - confident on the phone and professional in approach, • A proactive attitude - you’re someone who takes initiative and is comfortable making outbound calls to prospective clients, • Ability to manage your time effectively, stay organised, and work towards team and individual goals, • Resilience and motivation - you're comfortable handling objections and see challenges as opportunities to grow, • Minimum of GCSE (or equivalent) passes in English and Maths Desirable • Experience in a customer-facing or telephone-based role (e.g., retail, hospitality, sales, or call centre), • Familiarity with outbound calling or working with warm leads, • Interest in current affairs, financial markets, or international business Don't worry if you're new to foreign exchange – many of our top performers started with no prior knowledge. If you’re curious and coachable, we’ll support your growth every step of the way. The interview process Our interview process involves three main stages. We promise not to ask you any brain teasers or trick questions! • Initial video screen with our Talent Acquisition Specialist, • 30-minute video interview with the Hiring Manager, • Final in-person interview with the Hiring Manager and Head of Private Client Revenue Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions. Please also let us know if there's any adjustments you need to make your application process easier for you. Our benefits • 25 days of annual leave, plus bank holiday, • One day off on your birthday, • 2 additional days off for ‘Moments that Matter’, • Monthly lunch and social events, • Medicash health scheme, • Cycle to work scheme, • Season ticket loan, • Salary Sacrifice Pension, • 4x Life Assurance

Company Description: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered. Position Overview: We have an exciting opportunity for an experienced Sales Manager Independents to join the Barbour Sales team on a temporary Maternity Cover basis. The role of Sales Manager Independents forms part of the UK Wholesale Leadership team. This role manages a team of seven account managers and reports into Head of WSW with indirect reporting requirements to Head of MSW and Head of FTW and ACC to ensure divisional product needs and independent business needs are fully understood and unlocked. Work closely with Head of Merch to set independent financial targets, track sell out and drive the sales team to achieve profitable net sales. London office Role – minimum 3 days to be in London office or Partner Essential Duties and Responsibilities: Team • Build a high performing team to ensure all independents receive first class experience when working with Barbour and drive the sales team to achieve forward order and in season sales targets., • Account managers sell head to toe both brands- communication to Heads of Sales is key to the success of this role., • Manage, Coach and develop the team of account managers., • Conduct weekly team meetings, to review trade and agree priorities for the week., • Complete yearly and half yearly reviews with team members setting goals and objectives., • Manage overall independent sales team critical path for sell in and sell out including showroom appts, road plans and store training., • Implement independent sales meetings monthly., • Implement independent end of season reviews., • Ownership of independents for the seasonal doorplan across all areas. Weekly topline summary to HOS, ownership of opportunities and risk. Independent Strategy and Relationships • Lead Barbour’s ‘Local Hero’ Strategy within the UK., • Develop and maintain relationships with independent business owners and key decision makers across existing accounts., • Attend Seasonal appointments with the sales team in the showroom and out in customers stores to fully understand each of your team members territory covering market opportunities and challenges., • Collate and understand independent product needs updating Heads of Sales and Head of Merch on a monthly basis., • Drive weekly credit meetings with finance to ensure order book is fulfilled, • Drive alignment across wholesale team by keeping Heads of Sales fully informed on gender targets, achievements and challenges weekly., • Target and research new potential business and drive the team., • Drive focus on commerciality and trading., • Managing three different customer segments Lifestyle, Countrywear, Travel Retail. Marketing • Important segment of the role working alongside the marketing team and Head of Marketing., • Define key priorities and oversee marketing budget and sign off., • Plan and implement activations aligned to the marketing calendar and relevant to customer segment., • Review and access opportunities for and capex investment – ensuring P&L and terms with partner are aligned to growth., • Organise seasonal VM training both in store and virtual for all customer segments. Skills and Experience: • Degree level or above, • People management and motivating large teams., • Experience negotiating terms and driving profit, • Positive team leader, • Strong communicator, • Process driven, • An understanding of the UK retail market, with an appetite for brands, product and understanding of business., • Experience of strategic approach to sales growth, • Ability to organise a team and maintain their focus on actions and goals that run parallel to the critical path., • Self-Motivated, • Strategic thinker, • Strong negotiating skills, • Problem solving, • Experience of onboarding Independents to B2B platforms Additional Information: • MUST have a full valid Driving licence. Benefits: • Discretionary Company bonus scheme, • Staff discount, • Healthcare cash plan, • 25 days holiday as standard increasing with length of service plus bank holidays Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested

The Change Partners are working with a Tier-1 Consumer Electronics brand who are looking to hire a Head of Contract Centre Channel Strategy. You’ll be the main person making sure products are well represented in contact centres across the UK and Ireland. This means supporting the sales teams, managing relationships with partner companies, and making sure the people selling products have the right info and training. You’ll also lead a team that helps get feedback from the field and turns it into actionable insights for management. Essentially, you’re the bridge between the contact centres, retail teams, and head office. Key responsibilities: • Be the go-to person at head office for anything related to contact centres., • Oversee 40+ contact centre sites with a team of between 70-100, supporting more than 15,000 agents., • Take insights from the field and report them to head office and sales teams., • Lead your direct reports and wider team, helping them perform well., • Monitor performance and make sure sales targets in contact centres are hit., • Keep a 12–24 month strategic plan and adjust it as needed., • Analyse sales data, training, and performance to spot opportunities., • Help develop contact centre strategies and improve experiences., • Take part in business planning and ensure contact centres follow Samsung’s directives., • Manage external partners (telecom operators/retailers) to keep relationships strong., • Make sure new products launch smoothly and report back on progress., • Support sales development, working closely with marketing and sales teams., • Co-manage a field team, keeping them aligned with company goals., • Ensure contact centre experiences are great for agents and customers., • Build strong relationships internally and externally., • Track sales and targets to make sure goals are exceeded., • Act as the link between different departments (product training, marketing, operations)., • Work with agencies to make sure the right partners are doing the right jobs., • Manage budgets and contracts effectively. Your background: • Experience in contact centre operations/strategy/transformation., • Good understanding of how customers shop and experience products., • Ability to help shape the positioning of the brands products and upsell via customer service channels., • Strong project management and multitasking skills., • Can communicate with senior leaders and give clear presentations., • Detail-oriented and delivery-focused., • Problem solver with a track record in using insights to make improvements., • Experience managing field marketing or similar teams., • Can understand sales trends, analytics, and manage a multi-million-pound P&L., • Comfortable working strategically with agencies or third parties. Please apply for further information.

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Position Title: HR Business Partner (12 month Maternity Cover) Reports to: Head of HR Location: London Summary of Position: Responsible for the day to day delivery of a high quality, comprehensive customer focussed HR BP service in support of the HR Strategy to meet business needs. Accountable for the delivery of projects that add value to the business objectives of the Group. Key Responsibilities & Accountabilities: Overall Purpose • Proactively supports the delivery of HR processes and implements changes as needed to minimise risk, • Manage complex HR Projects cross-functionally, • Build strong business relationships and provide creative HR solutions to maximise impact, • Promote positive changes in people management practices to drive performance improvement across the business, • Develop and maintain succession plans for key talents and key job positions, • Challenge organisational structures and proposes changes to meet immediate and future business needs, • Adhere to company and regulatory policies, procedures together with mandatory training requirements, • Adhere to financial reporting requirements including monthly phasing of income. Resourcing • Ensure the recruitment and induction processes are managed in accordance with due protocols and delivered effectively accordingly to Divisional requirements., • Partner divisional management regarding their unit structures and provide assistance and challenge so as to implement positive resourcing plans HR Policy & Advice • Coach, support, mentor, and challenge managers in the application of HR policies and practices, • Equip managers with appropriate tools and knowledge to effectively manage their people in line with their people plans, • Manage employee relations issues such as Disciplinary, Capability and Grievance, • Ensure that relevant legislative requirements and best practice are embedded in the development of project and policy work and in all the advice provided to managers and employees, • Ensure the employee handbook, policies and procedures, letter templates and People sections of the intranet are maintained and up to date, • Work with Head of Diversity & Inclusion to implement Group wide initiatives, • Provide data to business units to support management practices Reward & Recognition • Provide guidance and facilitate annual and ad hoc reward and recognition interventions Employee Relations • Provide guidance and support to the business that promotes a positive working culture aligned to the Company’s Values, • Provide both transformational advice and transactional support on change management initiatives Talent Development • Work with Head of Talent Development to identify needs within the business through performance management and consultation with managers, • Analysing the output from the Performance Appraisal process (Training Needs Analysis) and working with Head of Talent Development and managers to build realistic training plans for the Company, departments and individuals, • Work with HR colleagues and managers to identify and implement appropriate development plans for High Potentials and Successors, • Co-ordinate with colleagues and managers to run internal training sessions Project Management • Provide project management support and HR expertise to the business with specific related projects, • Work with Global HR Team on specific projects as appropriate Wellbeing • Implement and identify wellbeing initiatives and needs within the business aligned to Group programme The list above is not exhaustive and the job holder will be required to carry out other job functions which the Company believes are within their capability. Functional & Behavioural Competencies required: • Degree and CIPD qualified (or equivalent) Experience Required • Experience of working in a professional Human Resources department, preferably in an international commercial environment and ideally in a smaller team, • Strong understanding of employment law, HR policies and practices and demonstrable experience of their application Excellent IT & Organisational Skills • Strong practical application of the Microsoft office suite and experience of an HR/Payroll system, • Manages a wide range of tasks but maintains focus on deadlines and priorities, • Anticipates problems in advance and makes contingencies, • Able to own tasks from start to finish and takes ownership, Analytical, numerate, • Excellent attention to detail and ability to plan, produce high volume of high quality work with a quick turnaround and deadline driven environment Customer Focused • Excellent interpersonal skills, adapting communication style to situation, gravitas to deal with employees, line managers and directors, • Builds effective relationships with the business and key service providers, • Proactive, always looks for ways of delivering a better or more efficient service, • Respectful and professional in dealings with people at all levels, demonstrating diplomacy and discretion Team Work • Resourceful in setting up new systems and processes, • Keeps appraised of the needs and demands of the team, • Uses diplomacy and discretion when supporting team members, • Displays flexibility and takes on a range of tasks, • Approachable and friendly Behavioural Skills • Ability to effectively contribute to the team and interact with others, • Ability to use own initiative to work out problems which may arise, taking ownership for resolution, • Conscientious and proactive, willing to be part of a team, hands-on, takes great pride in seeing high quality

Job Title: Membership Officer Location: London, Hybrid 2 days per week in office Are you an organised and customer-focused administrator looking for a rewarding role? The Chartered Institution of Water and Environmental Management (CIWEM) is seeking a Membership Officer to join our dedicated Membership and Professional Standards Team. This is a fantastic opportunity to be at the heart of our institution's success, supporting professionals on their journey with us. About the Role As a Membership Officer, you will be a key player in our membership activities. You will be the first point of contact for queries about CIWEM membership and professional registration with bodies like the Engineering Council and Society for the Environment. Your day-to-day will involve processing applications, providing clear and accurate advice, and ensuring every interaction reflects our high standards of service. You will play a vital role in supporting our members' professional development, from administering applications for our non-Chartered members to assisting with our annual CPD audits and professional review interviews. Your work will directly contribute to the growth of our membership and the success of our Early Careers Network. What You'll Do: • Manage membership and registration applications, providing professional and friendly guidance., • Administer registrations with key professional bodies (Engineering Council, Science Council, SocEnv)., • Support our promotional activities to attract new members and encourage professional registration., • Maintain accurate member records in our CRM system and help improve our processes., • Collaborate with the wider team to support our Membership Strategy and ensure compliance with quality standards., • Provide administrative support for committees, member audits, and training events. About You We're looking for someone with a friendly, supportive, and collaborative approach. You thrive in a busy environment, using your excellent planning and prioritisation skills to manage your workload effectively. We’d love to hear from you if you have: • Proven administrative experience in a busy office, coupled with outstanding customer service skills., • Excellent time management and organisational abilities with a keen eye for detail., • Strong communication and interpersonal skills, with the ability to build effective relationships., • Proficiency in Microsoft Office 365 and experience working with CRM systems., • A proactive, problem-solving mindset and the ability to work both independently and as part of a team., • Enthusiasm, self-motivation, and a willingness to learn. Experience in a professional body or an interest in environmental issues would be a plus, but it's not essential. Why Join Us? This is more than just an admin role. You will be central to the success of our institution, supporting a community dedicated to protecting and improving the environment. You will work closely with a supportive team, including the Head of Membership Services and the Director of Membership and Professional Standards. If you are looking for a role where your skills can make a real impact, we encourage you to apply.

Main Responsibility Oversee branch operations and manage personal bankers’ operational duties. Act as the primary branch leader in the absence of the Area Branch Manager, who focuses more on business development. Report directly to the Area Branch Manager with a dotted line to Head Retail Operations. Job Responsibilities • Ensure branch operational excellence with Area Branch Manager., • Manage operational performance of Personal Bankers/Cashiers., • Hold joint custody of cash, valuables, security forms, and lockers; single custody of loan documents., • Manage branch keys and alarm codes as second emergency contact., • Supervise and authorize cash transactions, ensuring AML/KYC compliance., • Enter security form inventory into the system., • Authorize debits to constituent and office accounts (within limits)., • Oversee bills collection, delivery orders, postage, and stationery., • Verify and sign Demand Drafts as primary verifier., • Check and authorize inward clearing transactions and account reconciliations., • Monitor returns, payments, and charges., • Assist with branch administration, staff punctuality, and customer service., • Supervise branch routine and allocate work in emergencies., • Manage account opening/closing and loan accounts (appraisal, supervision, documentation)., • Calculate drawing power and assist with loan applications/renewals., • Ensure KYC compliance and maintain loan-related registers., • Open/close office premises daily and ensure cleanliness and orderliness., • Uphold data security and record retention policies., • Cover for Clerk-Cashier/Branch Manager as needed., • Support branch audits, reviews, and general tasks (fax, email, data processing).

Supply Chain Coordinator We are looking for a Supply Chain Coordinator to join our Operations team. As a Supply Chain Coordinator you will manage and optimize the inbound flow from suppliers to our warehouse in Denmark. You'll be responsible for ensuring efficient inbound processes, while maintaining compliance and company standards. The ideal candidate will act as the key link between suppliers, logistics partners, and internal stakeholders, driving continuous improvements to enhance service levels, cost efficiency, and operational excellence. Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and accessories. The company has a well-established global retail customer base and has achieved high double digit sales growth over recent years, and is set to continue this trend. The company has offices and retail stores in London and New York, and launches new collections bi-annually. Our extraordinary London Flagship Store, Head Office and Restaurant are located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ. More information about us can be found at ___. About the Role Inbound Inventory Management • Oversee key inbound operations, ensuring accuracy, efficiency, and compliance., • Manage inbound flows, including supplier management, purchase orders, order fulfilment, and returns., • Maintain inventory and service accuracy through regular audits and reconciliation. Operations & Logistics Coordination • Collaborate with 3PL providers, Inbound carriers, and distribution partners to ensure timely delivery of goods., • Monitor and manage service-level agreements (SLAs) with logistics providers., • Resolve escalations related to shipping delays, damages, or stock discrepancies., • Ensure compliance with customs, trade regulations, and import/export documentation. Process Improvement & Compliance • Identify and implement continuous improvement initiatives to streamline processes and reduce costs., • Standardize procedures across multiple regional sites., • Drive sustainability and efficiency projects in logistics operations., • Ensure adherence to company policies, health & safety requirements, and legal obligations. Cross-functional Collaboration • Partner with Supply Chain, Merchandising, Finance, and Customer Service teams to align operational strategies., • Work with IT to enhance reporting capabilities., • Act as the primary point of contact for internal stakeholders on inbound operations matters. Reporting & Analysis • Develop and deliver regular reports on KPIs including inventory accuracy, supplier performance, and logistics costs., • Analyse operational data to identify risks, opportunities, and performance trends., • Provide insights and recommendations to senior management for strategic planning. About you This role is suitable for a ambitious and motivated early career supply chain professional with some previous experience working in supply chain, logistics or operations. More specifically, you would have: • 2–4 years of professional experience in supply chain, logistics, or operations., • Strong knowledge of logistics operations, 3PL management, and supply chain best practices., • Experience with warehouse management systems (WMS), ERP, and transportation management systems (TMS)., • Excellent analytical, organisational, and problem-solving skills., • Strong communication skills. For the right candidate, we will offer a competitive remuneration package including a highly attractive bonus scheme, alongside the opportunity to build an extraordinary career within one of the world’s leading lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.