Trabajos head of customer service en Nottingham - Page 8Crear alertas

Understanding CQC processes and requirements essential Office-based 2 or 3 times a week - full-time in the event of a CQC inspection Must be immediately available Practice Development Needs, Principal Social Work and Transformation Team and Performance Team Will be supervising a small team of up to

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is lo

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Service Charges, Rent & Income – Norfolk Salary: £65,000 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service C

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

Head Of ServiceEast England£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market LeaderElevate

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If youve also

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. You'll be setting the vision and strategic priorities for solutions that serve millions of loyal customers and thou

Head of Customer Operations – UKI. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a SaaS or technology-driven environment. This role offers significant influence across regional execution and global direction, with accountability

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. You will manage relationships with service delivery partners and focus on providing safe, compliant homes. This is a permanent, full-time role wit

A local authority in Hampshire seeks a Head of Procurement on a temporary basis. The ideal candidate will have strong leadership skills, deep knowledge of UK procurement legislation, and experience in advising senior leaders.

Experience leading support across both B2C and B2B customer segments, with an understanding of the distinct needs of each. As Head of Support, you will own the full customer experience function end‑to‑end: from frontline 24/7 operations across B2C and B2B segments, through to our premium VIP str

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. On top of your annual base salary, you are offered to be part of an Employee Share Plan. Founded in 2004, Planday is headquartered in Copenhagen, D

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. Minimum 5 years’ experience leading Customer Success or Customer Support tea

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands‑on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within

The Head of Customer Resolution is a senior position responsible for leading Peabody's regional resolution services, ensuring resident concerns, complaints, Member enquiries and executive correspondence are resolved fairly, consistently and in full alignment with statutory and regulatory obligations

This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. O

Head of Revenue & Customer Growth. A global SaaS business is hiring a senior commercial leader to take full ownership of revenue growth across its existing customer base. Drive Net Revenue Retention and maximise lifetime value across the customer base.

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in partnership with NHS colleagues and other stakeholders to improve o

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscriptio

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. This is a vital role for enhancing customer experiences and driving the company's growth. The role demands a customer-centric mindset, strong

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. This role involves managing cloud solutions, fostering partnerships with customers, and providing thought leadership in a fast-paced environ

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Customer Service Volunteer (Front of house /till). Love meeting people and helping raise funds f

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Deep knowledge of fundraising regulations,

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. With a turnover in excess of £200 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teac

A leading fire detection firm based in Central London is seeking an experienced manager to lead the service delivery team. The role entails managing engineering staff, ensuring compliance with standards, and maintaining strong customer relationships. Candidates should have significant experience in

A growing facilities management organisation in the North West is seeking a Head of Service Delivery to enhance supplier performance and drive operational excellence. This high-impact leadership role requires proven experience in senior service delivery, particularly within PFI/PPP frameworks. This

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. This is a remote-first position

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A well-established finance organization is seeking a Head of Service Charge to lead the service charge accounting function. Suitable for qualified finance professionals with a strong leadership background, the position emphasizes a customer-centric approach and collaboration with operational teams f

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Working closely with Sales, Marketing, Service De

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Support and deputise for the Head of Service. As Deputy Head of Service, you will play a pivotal role in bridging strategic leadership and operational delivery. Alongside the Head of Service line manage and develop a skilled, education team.

A remote team of Customer Success Managers - coaching, developing, and holding the bar high. Reporting on CSAT, response times, save rate, churn, and subscriber lifetime value to the Head of CRM. Have managed a remote team of Customer Success Managers or similar.

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Work closely with stakeholders and the C‑suite to drive the future direction of the business.

Pinnacle Group are looking for an exceptional Head of Customer Experience to join our Homes business and to lead the development and strategic direction of our customer engagement and experience function. Extensive background in customer experience and customer engagement, with a proven track record

Oversee the management of the Customer Sustainability Playbook and Dashboard, equipping key account management teams with latest sustainability information to better service customers at a local level. Build strong relationships with customer counterparts, leading the management of external customer

A local authority in Southend-on-Sea is looking for an experienced Head of Service for Safeguarding & Family Support. Candidates should have proven leadership experience in safeguarding and a track record of driving service improvement. This position offers a rate of £600 per day and requires on-si

A global leader in consumer goods seeks an experienced professional to join their Sustainability team. The company offers comprehensive benefits, including mental health support and performance incentives, nurturing a diverse and inclusive environment.

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Day‑to‑day management of enquiries, support volunteer well‑being, and lead initiatives to im

Service Care Solutions are recruiting on behalf of a local authority in Hampshire for a Head of Procurement to join the team on a temporary basis. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head