Head of customer service jobs in Nottingham - Page 9Create job alerts

Driving five-star customer service through inspirational leadership, coaching, and development of the regional customer care team. Regional Head of Customer Care. Regional Head of Customer Care.

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

Regional Head of Customer Care. Regional Head of Customer Care. At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

This role sits at the heart of a major marketing transformation that is reshaping how AJ Bell drives paid and profitable growth. You will have the opportunity to own and evolve acquisition at scale, influence how the business thinks about customer value, and make a visible commercial impact within a

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. This role is both strate

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. Leading service change, including scaling, refocusing, or retiring services, making hard prioritisation decisions across multiple services. The role will line‑manage on

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function. The ideal candidate has 4-7 years of relevant experience in B2B SaaS, a proven ability to build teams, and strong leadership skills. This role offers significant autonomy

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Provide thought leadership and expert input to the evolution and development of IT Service Management during industry reform and integration, helping to input into design and operating models for IT Service Management in GBR. Review services across all TOCs in the DFTO groups and optimise processes

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Head of IT Service Delivery – London – Permanent – Competitive Salary.

A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. This strategic role involves c

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Login with your LinkedIn profile. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. This position offers a full-time employment opportunity at a mid-senior level. The ideal candidate should have experience in managing large-scale operational

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Head of Service Sales, Global Marine & Navy. Deep understanding of Marine market dynamics (new build, retrofit, service cycles).

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wa

As the Head of Customer Value Management, you will be responsible for leading the development of the Nest’s Customer Value Management (uss) strategy and capabilities across Member and non-account managed B2B customers, encouraging them to stay and do more with Nest. Extensive previous experience i

Your mission: deliver exceptional customer outcomes through flawless onboarding, proactive engagement, and seamless transition into service operations. Define and embed the Customer Success vision, creating a culture of value and advocacy. From the rollout of new technologies and managing complex le

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Fella US + Delilah US + Baddie US Rolling 30d Churn % (# of subscriber

This role requires a seasoned leader with over 10 years in SaaS customer-facing roles and at least 8 years of management experience. A leading technology company in the UK seeks a Lead, Enterprise Project Management to manage a team responsible for onboarding enterprise customers. You'll inspire you

Reporting directly to the CIO, the Head of Service Delivery will take ownership of. IT is a critical enabler of frontline care, and service stability is essential to both staff and patients. Own and stabilise day-to-day IT service delivery across the organisation.

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. We offer a strong financial package, genuine investment in leadership

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational content. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen prod

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

We are looking for a dynamic, passionate and experienced Head of Products to lead the transformation of access Scots to government data, replacing. Head of Product – Government Digital Service. Maintain knowledge of the changing digital, data and technology landscape and the opportunities they pro

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

Head of Service OperationsHead of Service OperationsAbout the RoleWe are looking for a highly experienced Head of Service Operations to lead and develop our Industrial Door Service Operations function. Service Growth & Commercial Performance* Deliver the Service Operations business plan to a

Proven experience working as a Head of Service within Children's Safeguarding. Head Of Service - Safeguarding and Care Planning. Promote the Council's values and behaviours in all aspects of service delivery.

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

As the Head of Technical Operations, you will lead PDS’s efforts in supporting the implementation and delivery of the National Policing Digital Strategy, providing crucial service in managing the 24x7 technical delivery of live mission critical national Policing systems. Ensuring adoption of indus

This position offers a competitive salary range of £84,672 to £96,788 and various benefits, including hybrid working and professional development opportunities. A leading healthcare organisation is seeking a senior leader to ensure high-quality service delivery across its consultancy services. Thi

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central london in the tech sector, with a focus on data. Responsible for the ARR growth of the Growth and Core customer segm

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. You work to ensure continuous performance improvement and qu

A leading housebuilder in Nottingham is seeking a passionate Regional Head of Customer Care. You will drive service quality through effective leadership and implement strategies to enhance customer satisfaction. In this senior leadership role, you will influence customer excellence, leading a team t

Lead the design and delivery of a series of experiments to test delivery ideas, identify bottlenecks, and validate new ways of working. With a direct link to the Civil Service Chief Operating Officer and liaison with Ministers, we have the ability to champion reform issues at the highest levels of g

The Head of Services Development will be:. The new structure and new ways of working will bring all of these services together under one delivery model launching next year. And also working alongside the Digital Services Product Manager on all of the digital services.

As the Head of Customer Journey Experience Strategic Transformation you will lead and champion the development of the overarching, ambitious, customer experience strategy for BUK’s priority Customer Journeys. This involves leading cross-functional teams to identify and drive opportunities to be mo

The company thrives on innovation and creating delightful customer experiences, offering a fast-paced and empowering environment. A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and

A leading service operations company is seeking a Head of Service Operations to lead their Industrial Door Service function in South Yorkshire, England. Applicants should have significant experience in field service and strong communication and analytical skills.

You will take ownership of defining strategy, building high-performing teams, and driving profitable service growth across long-term and ad-hoc service offerings. Define and deliver annual business objectives for service offerings, including long‑term service agreements and non‑LTSA services, al

Underpin the delivery and iteration of services with effective UCD services ensuring that performance data and user research drives the delivery and improvement of individual services and increases the quality of management information throughout the organisation. It is also the head of profession f

A leading housing organization in the UK is seeking a dynamic Head of Operations to lead its operational strategy. The ideal candidate will have at least three years of leadership experience in social housing, a strong understanding of housing law, and excellent communication skills. This full-time

Head of Customer Success (EMEA). Head of Customer Success (EMEA). You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across instituti

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Get notified about new Head of Service Management jobs in. Work in partnership across the operational management board (OMB), senior management board (SMB), public and private sector partne

We’re hiring a Head of Customer Experience. Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. A traditional ‘head of’ strategy role.