Trabajos key account manager en Reino Unido

Job Description: Parts Manager Salary - £35k OTE £40k per annum, plus Company vehicle Monday Friday 8am -6pm Location - Isleworth This Role is responsible for Trade Account Customers. Our Trade Parts Manager will oversee B2B sales operations of our Toyota and Lexus parts department, focusing on supplying external businesses such as independent garages, body shops, and fleet operators. Key Responsibili... ZIPC1_UKTJ

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Currencycloud was acquired by Visa in December 2021. Our Staff SoftwareEngineers are responsible for implementing an industry-leading API that has already processed over 50 billion USD of cross-border transactions for over 5 million end users, and is available to our clients 24x7. But we're not stopping there, and our engineers are at the forefront of taking us forward to meet the demands of even greater scale. This role will support the entire Customer tribe and work across multiple teams and domains, including account and contact management, reporting, wallets and balances, end-client onboarding, and notifications. It's a large area with very multiple technical challenges, mainly revolving around event-driven architectures and working at scale. This is a hands-on individual contributor role at a senior level where you'll lead technical widespread strategy, mentor senior engineers, and ensure alignment with organizational standards. Beyond delivery, you'll influence how other teams adopt event-driven principles and modern streaming practices, acting as a trusted technical authority across domains. Our stack runs on AWS as a set of distributed applications using Kubernetes and a microservice-led architecture. We are also utilizing Kafka for our streaming and PACT for Contract testing. What you'll get to do: • Own the technical vision and roadmap for services, ensuring they are robust, performant, and easy to consume by other teams., • Lead design and implementation of streaming solutions using Kafka, Flink, and related technologies., • Collaborate with product and engineering teams to understand requirements and deliver platform capabilities that accelerate their development., • Drive best practices for observability, reliability, and scalability in distributed systems., • Mentor and support engineers within the team, fostering a culture of technical excellence and continuous improvement., • Act as an evangelist for event-driven architectures - implement them, communicate their benefits, and champion adoption across the organization You'll get: • Clear ownership of technical vision and architectural standards for a critical domain., • Opportunity to influence and shape a new team from the ground up., • A modern tech stack and autonomy to innovate., • Strong organizational support and visibility for your work. Our Tech Stack includes: • Object-oriented programming forms the bulk of our codebase, currently in Java, versions 11+, and ideallySpringbootframework, • Highly-scalable, highly-available, cloud-native applications on AWS are key to our next phase of growth, are written to 12-factor principles and fit into our microservices architecture, • Cloud-related tools, services, and distributed system observability to support these applications, such as Docker, Kubernetes,ElasticSearch, log management systems, and Datadog APM, to name but a few, • API specifications, conforming to the OpenAPI (Swagger) standard, provide a clean boundary both externally between our customers and our product, and internally between our microservices, • SQL, and large SQL databases, provide the persistence layer for our applications. You'll be working with (and know the limitations of using) such large datastores, • Infrastructure automation is primarily owned by the infrastructure team, but you will be a consumer of their work, familiarity with AWS, Terraform and Docker is beneficial, • Testing approaches, including TDD, BDD and Contract Testing, all form an important part of our approach to quality assurance, ensuring that the code that we write forms products that are fit for use. We currently use a variety of frameworks including JUnit,RSpecand Cucumber, • Agile development, with teams broadly aligned with the Spotify - Squads and Tribes - model, helps us deliver incremental improvements to our products in an iterative manner. Advocating this model, and joining us on a journey of continuous improvement, is a key attribute of members of our teams, • Continuous Integration and Continuous Delivery pipelines allow us to automate-all-the-things, providing repeatable builds and consistent deployments, • GitHub, and the GitHub PR review process, forms a core part of our developer workflow, and peer reviews help share knowledge and improve quality, • Teamwork, and cross-team collaboration, is fundamental to the delivery of our applications. Whilst each application has an independent path to production, there will always be some activities and initiatives that span multiple teams and require cross-team collaboration. Within your team you'll need to collaborate with a number of stakeholders, including Product Owners and QA, as part of your product development This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Preferred Qualifications:9 or more years of relevant work experience.5+ years experience in Java Backend Development.Passion for event-driven architectures and ability to advocate for them across teams.Proven experience leading technical teams or initiatives, including setting architectural direction.Skills with functional Java (versions 8+) and Spring (ideally Spring boot)Agile ways of working such as Scrum or Kanban in cross-functional teamsExpert knowledge of Docker, EKS, AWS (public cloud) and Kafka.Ability to communicate equally effectively with both technical and non-technical stakeholders.Modern Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12-factor apps, CI/CD, heavy testing automation and observability.TDD, BDD and Contract testing.Working in a DevOps environment, or passion and willingness to work in this way.Proven delivery of well-tested, scalable, fault-tolerant and performant solutions.A pragmatic approach to solutions and delivery of technical projects.A self-starter who takes accountability for getting things done.Pragmatism in decision making and ability to get buy-in for ideas and getting them done.Exceptional structure and attention to detail.Comfortable challenging the status quo and always curious about the way things work.Great written and verbal communication skills.Comfortable working in a scale-up or growth environment and as part of a wider team. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Treasury Analyst - Cash Management Focus - Rapidly growing Insurance company We are partnering with a rapidly growing insurance company, which is one of the largest and most experienced in their niche market with offices across Europe, Asia, North America and Australia. This role has been created due to recent growth and is a business that truly values the Treasury Function and you will be supporting the strategic direction of the business while maintaining day-to-day operations. They are seeking a highly motivated individual to join the Treasury team to carry out global treasury operations processes and support strategic projects. This role will report to the Treasury Manager in overseeing activities related to the cash management and banking-related services for the Group Companies. This includes responsibility for managing cash positions and ensuring the availability of adequate funds to meet plans and obligations, while ensuring accurate and timely transmission of cash payments and receipts. Key Responsibilities • Execute domestic and cross-border payments in line with approved processes, internal controls, and delegated authorities., • Process multicurrency bank transactions accurately and on time, ensuring compliance with local regulatory and banking requirements., • Maintain bank account signatory lists and support bank account administration activities., • Support daily cash positioning across group entities, including monitoring balances and movements across bank accounts and currencies., • Assist in the preparation of short-term cash forecasts to support liquidity planning and operational funding requirements., • Escalate potential cash shortfalls or timing issues to senior treasury team members in a timely manner., • Prepare monthly bank reconciliations and investigate reconciling items, working with internal stakeholders to resolve discrepancies., • Adhere to treasury policies, procedures, and internal control requirements in day-to-day activities., • Support updates to treasury process documentation and control evidence as required., • Assist with the preparation of regular treasury management information, including cash, liquidity, and banking metrics., • Support month-end and audit processes by providing required treasury data, reconciliations, and supporting documentation., • Liaise with internal finance, tax, and operational teams to ensure smooth execution of treasury activities., • Support the execution and settlement of foreign exchange transactions in accordance with approved processes and instructions, • Maintain accurate records of FX trades and settlements for reporting and audit purposes., • Support with the end-to-end Company Credit Card process, including administration of existing and new cards under the guidance of senior team members., • Support treasury-related projects and transformation initiatives under the guidance of senior team members., • Undertake ad-hoc treasury analysis and tasks as required to support the wider finance function., • Maintain high standards of accuracy, documentation, and timeliness across all treasury activities. Qualifications and Experience • Previous Treasury experience, • High level of attention to detail, with the ability to deliver accurate, high-quality work within agreed deadlines., • Well-organised and able to prioritise tasks effectively in an environment with competing deadlines and changing priorities., • Proactive and adaptable, with the ability to operate effectively in a fast-paced and evolving treasury or finance function., • Comfortable working across multiple stakeholders, functions, and time zones, demonstrating professionalism and responsiveness., • Strong written and verbal communication skills, with the ability to convey information in a clear, concise, and practical manner., • Collaborative team player who builds and maintains effective working relationships across the organisation., • Willingness to learn, develop, and take on increasing responsibility over time, with an openness to feedback and continuous improvement., • Demonstrates a constructive mindset, with the confidence to question processes and suggest improvements in a professional and considered manner.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4778187

Senior Cashier Manager role at a London law firm. Lead legal finance, SAR compliance and manage a small team. Your new company As Cashier Manager, you will take ownership of the firm’s legal finance function, leading a small team and ensuring the smooth, compliant operation of all cashiering, payments and reporting processes. This is a senior, hands-on position where you will oversee client and office account activity, maintain compliance with the Solicitors Accounts Rules, and act as a key point of contact for finance systems, audits and process improvements. You will also be responsible for training, supervising and developing junior members of the team. Your new role As Cashier Manager, you will take ownership of the firm’s legal finance function, leading a small team and ensuring the smooth, compliant operation of all cashiering, payments and reporting processes. This is a senior, hands-on position where you will oversee client and office account activity, maintain compliance with the Solicitors Accounts Rules, and act as a key point of contact for finance systems, audits and process improvements. You will also be responsible for training, supervising and developing junior members of the team. Key duties include: • Overseeing daily bank reconciliations, payments, transfers and system balance reporting, • Managing client and office account transactions, including CHAPS, bill receipts and drawings, • Leading month-end processes, interest calculations and supporting the annual SRA audit, • Overseeing SAP Concur, Aderant AP and disbursement workflows, • Managing VAT returns, residual balances and breach logs, • Supervising, training and appraising finance team members What you'll need to succeed • Minimum of five years’ experience within legal cashiering, • In-depth knowledge of the Solicitors Accounts Rules (SAR), • Strong experience across both client and office account cashiering, • Proven leadership and supervisory experience, • High level of accuracy and attention to detail, • Strong systems experience (legal finance systems and expense platforms), • Excellent communication skills and a proactive, problem-solving approach, • Ability to manage multiple deadlines in a fast-paced environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4796785

National Account/Framework Manager (MoJ) - (Client-Facing BD/Bid) Top Tier Contractor - Construction We are working with a national top tier contractor supporting them in their search for a National Account/Framework Manager to lead framework management across a major Ministry of Justice (MoJ) programme, overseeing a well-established portfolio of £1bn+ in live contracts. This is a client-facing leadership role, focused on account growth, relationship management and performance optimisation.This is a high-profile opportunity to take ownership of a strategic account, working closely with MoJ stakeholders and coordinating regional delivery teams to maximise value, performance and long-term partnership success. This role offers the opportunity to lead a significant public sector account, shaping its future direction while driving performance across an already substantial pipeline of work. You will play a pivotal role in strengthening a long-term client relationship and unlocking further value from an established £1bn+ portfolio. Key Responsibilities • Account Leadership: Act as the primary interface for MoJ stakeholders, owning senior relationships and ensuring a high-performing, trusted partnership, • Framework Oversight: Lead governance, performance and reporting across a significant portfolio of live work (£1bn+), ensuring consistency and excellence in Bids and Delivery, • Client Engagement & Growth: Identify and unlock opportunities for organic growth within the existing contract through proactive engagement and insight-led solutions, • Operational Coordination: Work closely with regional bid teams to align delivery, share best practice and ensure a consistent approach across multiple projects and geographies, • Performance Management: Drive KPIs, continuous improvement and value enhancement across the framework, embedding robust governance processes, • Strategic Alignment: Translate client objectives into clear programmes of work, ensuring delivery teams are aligned with MoJ priorities, • Internal Leadership: Act as the focal point across commercial, operational and pre-construction teams to ensure joined-up account management You will have: • Proven experience working with the Ministry of Justice (MoJ) or similar major government clients, • Strong background in Account Management and Bids & Proposals within large-scale public sector frameworks, • Experience overseeing complex, multi-project portfolios with significant contract value, • Solid understanding of bidding for public sector governance, performance frameworks and stakeholder environments What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4797685

A leading digital services business is seeking an experienced Alliance Partnerships Manager to take ownership of key Microsoft-aligned accounts. This role sits at the intersection of IT consulting and Defence, focusing on strengthening partner relationships, driving commercial performance, and delivering complex, high-impact programmes. If you thrive in stakeholder-heavy environments and enjoy balancing delivery, commercial oversight, and strategic growth, this one’s worth a look. Role Overview: • Location: London-based, hybrid working, • Package: £85,000 Basic Plus Bonus and Perks, • Industry: IT Consulting & Defence What You’ll Be Doing: • Acting as the primary relationship lead across client stakeholders and Microsoft / Google partner teams, • Ensuring digital programmes aligned to Microsoft and Google technologies are delivered on time, on budget, and to agreed standards, • Monitoring KPIs, SLAs, commercial performance, and cloud consumption targets, • Supporting contract management activity, including tracking delivery obligations, change control, and subcontract oversight, • Leading governance and service review meetings, providing clear reporting, action tracking, and performance insight, • Identifying delivery risks early and managing escalations across internal teams and Microsoft stakeholders, • Gathering feedback from clients and partners to drive service improvement and strengthen long-term account growth, • Contributing commercial insight, delivery planning, and partner intelligence into bids and co-sell opportunities, • Maintaining visibility of resource demand across programmes and supporting recruitment and capability planning, • Tracking budgets, burn rates, revenue performance, and contributing to forecasting and financial reporting Main Skills Needed: • Strong experience managing enterprise-level client and Microsoft/Google partner relationships, • Solid understanding of commercial contract delivery within Microsoft/Google-aligned frameworks, • Confident running governance forums and performance reviews with senior stakeholders, • Proven ability to manage risk, scope, and commercially sensitive escalations, • Experience tracking financial performance, revenue targets, and cloud consumption models, • Good working knowledge of Agile and Waterfall delivery methodologies, • Understanding of licensing models and commercial constructs., • Clear, confident communication skills — able to balance diplomacy with commercial clarity What’s in It for You: • Exposure to strategic partnerships and complex enterprise programmes, • A collaborative, high-performing environment where accountability and autonomy go hand in hand, • The opportunity to influence growth strategy, not just maintain delivery, • A team culture that genuinely values learning, partnership, and long-term relationship building We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Technical Project Manager (Data Migration) 6-Month Contract (Outside IR35) £470/day London - Hybrid – Two days per week in central London We are representing a well-known, prestigious brand in the media industry who are looking for a Technical Project Manager to join them for a crucial project on an initial 6-month contract. This role has been created to take ownership of, and help deliver, a stalled cloud migration project for two key SaaS applications. You will be brought in as an internal technical resource to drive the end-to-end delivery of a complex data migration from a legacy on-premise environment to AWS Cloud. As Technical Project Manager you will validate vendor progress, remediate historical migration errors, and ensure the project is brought through to a successful conclusion. Up to this point, our client has relied solely on one of the SaaS vendors for the work thus far but progress is stalling and so they are looking to bring in an internal resource to help bring it back on track. This is a hands-on, delivery-focused role reporting into two senior stakeholders across the business. It is a unique position where we are looking for strong skills in Project Management and Data Migration and can consider candidates from either background. We are looking for: • Experience in data migration and data validation, including source-to-target strategy and maintaining data integrity across high-volume migrations, • Understanding of AWS cloud environments, including an appreciation of server structures and architectural design, • Technical project management skills, with experience tracking and driving delivery through to closure using tools such as Jira, • Experience working alongside and holding third-party vendors to account, • An understanding of infrastructure and security considerations during cloud migration projects, including identity management integrations It would be a bonus if you have: • Experience with Digital Asset Management (DAM) platforms or similar content management systems, • Familiarity with Censhare, Picturemaxx, Keycloak, or Okta To apply, please submit your CV. Shortlisted candidates will be contacted within 5 business days.

Commercial Renewals Manager Location – Orpington Salary – Negotiable + benefits We are looking for a Renewals Manager to support our Commercial Business division based out of the Orpington office location. The Renewals Manager will play a central role in overseeing the end-to-end renewal process for our commercial insurance clients. Working closely with account executives, underwriters, and support teams, you will ensure a seamless and efficient renewal cycle, balancing client needs with business objectives. You will need to be dynamic, organised, and results-driven, with a proven track record in managing renewal processes and a strong focus on customer retention and satisfaction. This role will suit someone who thrives in a structured yet fast-paced environment, understands commercial insurance, and is passionate about delivering exceptional service while driving retention and growth. Key Responsibilities • Oversee and manage the renewal process for commercial insurance clients, ensuring accuracy, timeliness, and compliance., • Coordinate with account managers, underwriters, and brokers to deliver competitive renewal terms and retain key business., • Lead and support the renewals team, ensuring processes are followed consistently and effectively., • Monitor client portfolios, track retention KPIs, and identify opportunities for upselling or cross-selling additional products., • Implement initiatives to improve client experience and streamline renewal workflows., • Support strategic planning for renewals, including forecasting and performance analysis., • Ensure compliance with regulatory requirements and internal quality standards., • Provide coaching, training, and development opportunities for team members., • Act as an escalation point for complex or high-value renewals. What is on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts (Pension, Holiday etc) What we’re Looking For • Proven experience in a renewals, retention, or client management role, ideally within insurance or financial services., • Strong knowledge of commercial insurance products and the renewal process., • Exceptional organisational skills with attention to detail and accuracy., • Excellent communication and negotiation skills, with the ability to build strong relationships

We are an established commercial landlord launching a dedicated waste management and recycling division to support our property portfolio and commercial tenants. This is an exciting opportunity to join at an early stage and help build a scalable, service-led operation with strong long-term growth potential. We are seeking an experienced Commercial Waste Services Manager with a background in waste management, recycling or logistics to oversee the day-to-day running of operations and client accounts. Key Responsibilities • Coordinate drivers, subcontractors, and daily collection schedules., • Manage client accounts across our commercial property portfolio and external customers., • Prepare quotations, contracts, and service agreements., • Raise invoices and oversee accurate account administration., • Build strong relationships with tenants, suppliers, and commercial clients., • Support tender submissions and identify opportunities for business growth., • Ensure operations comply with UK waste and environmental regulations., • Resolve operational or service issues quickly and professionally. About You • Previous experience within the waste management, recycling or logistics, management sector., • Strong organisational and operational coordination skills., • Experience managing customer accounts, invoicing, and contracts., • Commercially minded with excellent communication skills., • Able to work independently and manage multiple priorities in a fast-paced environment., • Knowledge of UK waste compliance and Duty of Care requirements preferred. What We Offer • Opportunity to join a growing business at an early stage., • Long-term progression opportunities within a growing commercial group., • Entrepreneurial and supportive working environment., • Autonomy to help shape and develop the division.

An opportunity has arisen for an Account Manager to join an established recruitment organisation specialising in staffing the design, build and maintenance of Data Centres in the USA. The Account Manager will be joining an extremely warm desk, with c.12 key clients and they will play a crucial role in supporting the ambitions to grow this further. There is no new business development required in this role. The Account Manager will have experience in the following - • Recruiting within the Data Centre market OR a related/similar market, • Working US business-friendly hours (typically 12.30-9PM UK time)., • Managing relationships with existing clients to maximise job flow, whilst helping to ensure jobs are prioritised and filled in a timely manner, including working closely with the team of Talent Consultants to do so., • Consulting clients and pushing back where appropriate, to ensure their expectations are managed and met. Remuneration • Base up to £60k dependent on experience, • Quarterly bonus of up to £12,500 per quarter (£50,000 p.a.), purely based on number of placements made, • Additional 20% yearly bonus, based on personal and business performance Should role suit your experience, please apply directly or reach out to Ben Hutton at Benchmark Staffing Solutions.

Radius is seeking a Sales Account Manager with ideally specific experience in Datacentres. This role is responsible for maintaining existing revenue streams and developing new revenue streams with a defined list of customers and prospects within the Enterprise Sector but with a focus on the System Integrator sectors but not limited to. The role forms a fundamental and integral part of the UK sales team strategy. To achieve sales targets and associated KPIs on a monthly and quarterly basis. Maintain all current revenue streams within the account base. Within customer and prospect base, develop a wide contact base to ensure we are in touch with all stakeholders involved in the procurement of data centre and associated services. Develop a detailed understanding of the clients business drivers and key outcomes and challenges and map them to products and services To understand our market position and our position in relation to our competitors within the account base To tier the account and prospect base based on the opportunity to grow or develop profitable revenue To produce detailed account development plans for a number of key, strategic customers within the account module which will enable growth profitable revenue within the account base Significant quota-bearing sales experience A track record of exceeding targets Ability to create and maintain relationships at multiple levels within the customer organisation Strong knowledge of the data centre technology /industry including the Telecoms, XaaS, AI, e-commerce etc Experience of developing successful account development plans Experience of successfully employing a sales methodology Engineering/Technical background Previous telecoms or hosting experience, preferably in a sales environment with an understanding of co-location or managed service sales An understanding of the key players in the UK DC market, their positioning and USPs. Knowledge and experience of SFDC Business language proficiency in any of the following; French, German, Japanese or Russian would be advantageous

Engagement Manager Location: London (Hybrid) Team: Consulting / Engagement Management Reports to: Head of Engagement Management Contract: Full Time Compensation: Competitive base + performance bonus (OTE) About VantagePoint VantagePoint is a global finance transformation and technology consultancy helping organisations modernise the finance function through process improvement, data, and leading technology platforms. Founded in London, we’ve grown rapidly from a team of five to 100+ professionals across EMEA, North America and APAC in six years. We partner with CFOs to deliver complex transformation programmes - implementing and optimising market-leading technologies to drive control, transparency and insight. Our model combines deep finance expertise with strong technical delivery, enabling us to deliver practical outcomes and long-term client partnerships. The opportunity As an Engagement Manager (EM) at VantagePoint, you will oversee the successful delivery of client projects across our transformation portfolio, from technical implementations to strategic advisory work. You will manage project delivery end to end including financials, resourcing and governance, ensuring engagements are delivered on time, within budget and to a high standard. You will help implement VantagePoint’s new project governance framework and contribute to our ongoing delivery excellence initiative, driving consistency & continuous improvement across all engagements. You will take ownership of account management and customer success, building strong client relationships, managing expectations and handling change control effectively. Alongside delivery, you will support commercial growth by shaping proposals, contributing to sales cycles and developing long-term client relationships. You will also lead internal initiatives, helping to improve processes and support the wider business. What you’ll be doing • Lead the end-to-end delivery of finance transformation projects across multiple technologies, providing strong project management oversight to both clients and delivery teams., • Oversee all aspects of project governance, including financial management, stakeholder engagement, planning and scheduling, resource allocation, risk and issue management and change control., • Establish and embed effective ways of working, ensuring alignment with VantagePoint’s delivery model and governance framework., • Collaborate with delivery teams to ensure appropriate methodologies, tools and best practices are consistently applied, leveraging our project management systems., • Drive project planning and resource coordination in partnership with the internal resourcing team, tracking progress against milestones and deliverables., • Provide clear, structured and regular reporting to clients, covering project status, risks, issues and key decisions., • Support the development of RFP responses and sales proposals., • Conduct regular team check-ins, providing coaching, mentoring and guidance to support the development of junior team members., • Identify and document opportunities within client engagements to support the growth of VantagePoint’s commercial footprint. What we’re looking for • You have hands-on experience delivering technical software implementations, ideally within a finance function., • You bring proven project management experience within a technology environment, with a preference for EPM or CPM solutions (not mandatory)., • You are highly proficient across the Microsoft Suite., • You have practical experience applying a structured implementation methodology, covering requirements gathering, design, build, testing and deployment., • You demonstrate strong written and verbal communication skills and can engage confidently with clients, providing clear advice and constructive challenge., • You have a track record of managing multiple responsibilities effectively and delivering under pressure & are motivated by variety and thrive in a fast-paced, growing organisation., • You value the opportunity to work closely with the leadership team and to take ownership in driving new initiatives., • You enjoy building client relationships, supporting account growth and managing vendor partnerships., • You are excited by the opportunity to assess and work with market-leading technologies while developing and mentoring others within your team. Why join us: • Exposure to CFO-level transformation programmes, • Fast growth, real responsibility early, • Strong partner ecosystem (opportunity for PM work across multiple technologies), • Clear progression path, • Opportunity to gain exposure across all areas of the organisation, with the flexibility to explore and shape your areas of focus Our values: • Thrive together - we win as one team, • Take ownership - accountability for outcomes, not just tasks, • Quality, every time - consistent, well-judged delivery, • Be human, first - trust, empathy and respect, • Speak with clarity - open, direct, low ego, • Move with intent - decisive, reflective, always improving

Russian Speaking Assistant Relationship Manager We are looking for a client-focused Assistant Relationship Manager to support high-value Wealth Management relationships and deliver an exceptional service experience. This is an excellent opportunity for someone with private banking or front-office support experience who thrives in a fast-paced, detail-driven environment. Key Responsibilities • Manage day-to-day client relationships and act as a key point of contact for Wealth Management clients., • Support Relationship Managers with client servicing, meeting preparation, suitability reviews and credit proposals., • Process account openings, KYC and AML documentation, cash management activity and client transactions., • Coordinate with internal teams and international branches to ensure seamless client delivery., • Identify opportunities to improve processes and support broader business development activity. What We're Looking For You will have experience in private banking or another client-facing financial services role, along with a strong understanding of wealth management products and high-net-worth client expectations. You will be organised, proactive and commercially aware, with excellent communication skills and a commitment to delivering first-class client service.

Studio Operations Manager This role is central to the business, acting as the key link between instructors, customers, and leadership. You will ensure that all studios run smoothly, efficiently, and consistently at the highest standard. This is a hybrid role, combining remote operational management with regular on-site presence across our London locations. Key Responsibilities Operations & Studio Management • Oversee daily studio operations, openings and ensure seamless execution across all locations, • Maintain high standards of cleanliness, organisation, and stock management, • Manage instructor cover, last-minute changes, and scheduling adjustments, • Ensure full compliance with health & safety standards, • Uphold a consistently professional, welcoming studio environment, • Act as the main point of contact for landlords, contractors, and subcontractors, managing relationships, coordinating works, and ensuring timely resolution of maintenance and site- related issues Customer Experience & Communication • Oversee all customer communication via email and live chat, • Resolve client issues efficiently while maintaining a premium customer experience, • Manage memberships, class credits, and account queries via Mindbody, • Ensure all communication reflects the brand’s tone and quality standards Team & Instructor Operations • Create and manage staff rotas across all studios, • Coordinate instructor availability and ensure full schedule coverage, • Lead onboarding and induction of new instructors, • Maintain accurate instructor profiles and class schedules Systems & Process Management • Oversee and optimise Mindbody operations, • Troubleshoot booking and system-related issues, • Improve internal systems, workflows, and operational efficiency Health, Safety & Standards • Ensure all equipment is safe, functional, and well maintained, • Conduct regular studio checks to maintain standards

Commercial Change Manager ISS | DWP Account | Permanent ISS are seeking an experienced and commercially focused Commercial Change Manager to join the DWP contract team in a highly visible, client-facing position. This role will take ownership of change governance across the DWP portfolio, ensuring operational, commercial, financial, IT, and contractual impacts are effectively assessed, approved, and implemented across multiple workstreams. Working closely with senior leadership, the Key Account Portfolio Director, operational teams, and the DWP client, this is an excellent opportunity to play a key role in driving complex business change within one of ISS’ most strategic accounts. Key responsibilities include: • Owning and improving the DWP Change Management Framework and Change Advisory Board processes, • Leading early warning, risk escalation, and change event processes across the account, • Coordinating cross-functional business change activity across commercial, finance, IT, and operational teams, • Managing stakeholder engagement across internal teams, subcontractors, and the DWP client, • Delivering governance, reporting, continuous improvement, and lessons learned activity, • Supporting mobilisation, transition, integration, and service delivery improvements across the account, • Driving accountability and ensuring all changes are implemented effectively across the service offering We are looking for candidates with: • Strong experience in change management, mobilisation, or transition within Facilities Management, • Proven experience in commercial and client-facing environments, • Ability to manage multiple stakeholders and influence at senior levels, • Strong commercial, operational, and financial awareness, • Excellent communication, presentation, and problem-solving skills, • Experience leading change across cross-functional teams and service environments This role would suit someone who thrives in a fast-paced environment, enjoys leading business change, and can build strong relationships across operational and client stakeholder groups. ISS is a world-leading workplace and facility management organisation where people are at the centre of everything we do. This is an opportunity to join a business focused on innovation, collaboration, and delivering excellence across critical customer environments.

ServiceNow Senior Engagement Manager (SEM) is responsible for leading ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. · Be the central point of contact for all delivery matters across internal and customer teams. · Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value outcomes, and roadmap dependencies. · Maintain transparent communication across all stakeholders to foster trust and ensure project clarity. Governance & Commercial Stewardship · Drive adherence to contractual scope and proactively manage change control processes. · Monitor and manage financial performance: delivery burn reports and budget adherence. · Ensure internal delivery hygiene, including timely RAID updates, time entry, and financial reporting. · Contribute to commercial governance and support account leadership in pre-sales scoping and planning. · Maintain governance discipline across multiple engagements, ensuring scope, budget, and risks are well managed and reported. Agile & Methodology Leadership · Champion Konversational's NowCreate delivery methodology, sprint-based execution, and governance cadence. · Ensure sprint planning, backlog grooming, demos, retrospectives, and status reporting are consistently executed. · Identify and embed lessons learned into delivery processes, templates, and frameworks. · Lead continual improvement of engagement playbooks and internal delivery toolkits. Team Enablement & Leadership · Guide and support the delivery team through structured mentorship and day-to-day direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 3-5 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience running workshops and project ceremonies. · Deep familiarity with ITSM and process transformation projects. · Demonstrated experience leading customer-facing engagements in a consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements across delivery engagements. Core Competencies: · Customer Focus: Builds strong relationships and champions client success. · Delivery Leadership: Owns results with strong attention to scope, timelines, and risks. · Strategic Thinking: Anticipates roadblocks and aligns solutions to business value. · Collaboration & Influence: Builds consensus among diverse internal and external stakeholders, and delivery teams. · Agile Mindset: Fosters adaptability and continuous improvement within the team. · Commercial Acumen: Understands contractual dynamics and delivery economics. · Learning Agility: Continuously seeks improvement and stays current on platform and delivery innovations. · Growth Mindset: Demonstrates strong learning orientation and seeks to develop delivery leadership capability. Key Performance Indicators (KPIs) · Customer Satisfaction Score (CSAT) of 4.5 or above. · On-time and on-budget project delivery. · Accurate and current RAID and governance logs. · Successful execution of governance ceremonies and cadence. · Positive feedback from internal team and customer stakeholders. · Documented contributions to delivery playbooks, templates, and improvement initiatives. Reporting Line Reports to: Head of Engagement Management Location & Travel May require travel to customer sites across the UK and Europe depending on engagement needs.

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored., • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more., • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy., • Providing quality suggestions at all times which exceed Member expectations., • Intensive & extensive phone and email-based correspondence., • Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 11:00am- 19:00pm REQUIREMENTS • Must be fluent-spoken and written in English., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure., • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals., • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide., • Warm, friendly, calm, confident and courteous at all times., • Pro-active, energetic and positive attitude., • Strong IT & CRM systems skills., • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences., • Warm, friendly, calm and courteous at all times., • Able to anticipate client needs and deliver intuitive and highly personalised solutions., • Pro-active, energetic, with a positive attitude., • Excellent team player., • Values privacy and confidentiality., • Passionate about travel, culture, and unique global experiences., • Strong IT & CRM systems skills., • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure., • Strong networker and relationship builder. BENEFITS • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards, • Life Assurance, • Digital nomad, • Study Leave, • Puppy friendly offices, • Qmunity committee – Social events in the office, • Free food & drink in the office, • Wellbeing platform membership, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. For information about how we collect, store and use information about you, please see our Privacy Policy using the following link: https://www.quintessentially.com/privacy_policy.html

Integrated Project Manager The Delivery function lives at the heart of the agency and is built on strong accountability, clear ownership, and deep integration across the business. Every part of delivery operates with end-to end responsibility, owning scope, budgets, timelines and quality from start to finish. This is a solutions-focused and commercially aware function focusing on excellent client service, project management, creative, design, production and post production. It drives unified workflows, consistent governance and greater collaboration between all teams. This enables efficient, right f irst-time delivery, supported by shared standards and ownership of outcomes. Job Description We are looking for an Integrated Project Manager to support two key global clients (approximately 50/50 split). The Integrated Project Manager ensures seamless end-to-end delivery of creative and production, while enabling teams to do their best work and clients to feel confident in delivery. This hybrid role is focused on integrated delivery excellence and client collaboration. You will act as a central point of project management from brief to deployment, driving consistent delivery standards and strong cross-agency collaboration between client services, creative & design, production and localisation teams. For 50% of your time across one client, you will support the delivery of social and digital content, managing asset approvals, maintaining schedules, and ensuring clear, consistent communication with stakeholders across time zones. This is a hands-on client facing role, focused on excellent client service and digital delivery execution. For the other client 50%, you will execute varying complexity projects across multiple channels within the integrated delivery model. You will support the team across daily project and workflow management, and the reality of project delivery. This role provides hands-on support in gathering requirements, preparing documentation, coordinating resources, managing updates and ensuring smooth communication across teams. You will contribute to and own elements of scoping, timelines, estimates and delivery plans; playing a key part in both maintaining delivery standards and enabling the business to respond effectively to briefs. Pending demand, you may be expected to work across a mix of other accounts ,however this will be no more than 50% of your time. Job Duties Client Specific • Oversee UK localisation workflows, including asset input, review, and approvals for client content, • Partner closely with the Tag Localisation Project Manager to manage UK-specific localisation changes, • Build trust with stakeholders through clear communication, strong schedule management, and confidence in reviewing creative work, • Manage and track asset approval timelines, ensuring delivery remains on schedule, • Review UK social and digital content with clients, focusing on copy, imagery, and asset detail, gathering feedback and securing approvals within the UK time zone to support global delivery timelines, • Act as the UK point of contact for client queries related to project milestones and deliverables during working hours (all client interaction will be virtual), • Join daily US status calls, providing updates on asset progress and approvals, • Identify and flag risks, delays, or dependencies to the wider account team, • Support the delivery of social and digital campaigns, ensuring assets are accurate, on brand, and ready for market, • Maintain accurate project status updates and documentation across systems and trackers General Project and Workflow Management • Manage end-to-end delivery of differing complexity integrated projects across all channels including digital, social, print, motion, localisation and global toolkits, • Coordinate multi-market and multi-channel campaign rollouts, helping to define project scope, timings, workflows, governance structures and delivery plans • Ensure teams are aligned, briefed and fully supported throughout the delivery lifecycle • Taking briefs, reviewing and feeding back to clarify any unclear or missing specifications, • Prepare and brief in work to relevant teams, ensuring they have everything required to begin and complete the work, • Keep team up to date on production plan, status and upcoming work to ensure all requirements and deadlines are met to a high standard and best practice is adhered to, • Ensure delivery of approved assets according to required specifications, • Regularly review and provide feedback to teams and report issues for ongoing and completed projects to ensure ongoing improvements are made, • Make timely, informed decisions to keep projects moving forward, • Ensure all late briefs or requirements are discussed with all relevant team members before committing to client, • Ensure teams follow integrated workflows, processes and quality standards, • Maintain status reports, project systems and delivery documentation Client & Agency Stakeholder Management • Act as the daily delivery manager for projects, • Operate across creative, production, localisation, tech and client teams as one integrated workflow Financial Management • Management of project budgets, scopes, estimates and active ownership of budget tracking and cost control, • Booking jobs, managing statuses, costs, timely invoicing and logging of finances, • Flag budget issues/cost changes and ensure team is logging time against the correct jobs Cross-Business Collaboration, • Ensure information flows clearly between all functions and stakeholders, • Identify risks, help remove blockers and keep delivery on track Reporting & Performance • Manage tools/data used for reporting, KPIs, SLAs, performance insights and governance Job Qualifications • Experience as an Account Manager or Project Account Manager within a creative agency or production agency, • Collaboration across disciplines, with strong organisational, communication and problem solving skills and ability to identify risks and help resolve delivery challenges, • Strong project management skills, with the ability to manage multiple tasks and workstreams simultaneously, • Current knowledge of production workflows across all channels (e.g. digital, social, print, motion) including asset review/approvals, • High attention to detail, particularly when reviewing creative assets, and an ability to work effectively with creative teams; understanding how to balance timelines with creative exploration and quality, • Confident communicator with experience managing client relationships and feedback, • Track record managing projects, multi-workstream delivery or multi-market global and localisation rollout, • Proactive mindset with strong attention to detail, • Ability to collaborate with cross-functional teams in a fast-paced environment, often working effectively across international teams and time zones, • Strong interest in project delivery and a proficiency in delivery systems, workflow tools and project management platforms, • Financial management, including scoping, estimating, budgets, invoicing This role provides a pathway to Senior Integrated Project Manager, with increasing ownership of workstreams and hybrid working across client services and production.

Business Operations & Automation Manager Location: London Hybrid About us At Lenkie, we're on a mission to help small businesses turn their bold ambitions into reality. Our lending products make access to capital faster, fairer, and more flexible, enabling SMEs to grow with confidence. We’ve provided millions in funding to hundreds of UK businesses with our loan book growing 4x in 2025 and we’re just getting started. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but with team members across Nigeria, South Africa and London. We’re backed by top-tier investors and have recently closed a £49M equity and debt Series A investment round to significantly scale the business across the UK in 2026. About the job We are seeking a strategic, tech-savvy, and highly organized Business Operations & Automation Manager to both run and transform our business operations. This is a hybrid role split evenly between two critical mandates: overseeing and scaling our core lending operations, and automating and transforming business processes across the entire company. As a senior member of the operations team, you will act as the bridge between day-to-day execution and the future of our operational tech stack. You will be responsible for managing cross-functional projects , ensuring our internal systems can handle our rapid growth, and championing automation to eliminate manual workflows across the business. Key Responsibilities: • Operational Oversight: Oversee the day-to-day management of the lending book, ensuring full operational compliance and the seamless execution of fund disbursements and repayments., • Data Integrity & Reporting: Supervise the data reconciliation process and take ultimate responsibility for the delivery of high-stakes weekly and monthly operational data packs for investors., • Cross-Functional Management: Act as a key bridge between the Finance, Product, and Account Management teams to align core operations with broader business goals., • Process Automation & Transformation: Identify, design, and implement automated workflows across the entire company to eliminate manual bottlenecks, maximizing speed and efficiency., • Systems Architecture & Integration: Evaluate, implement, and integrate internal tools, low-code/no-code platforms, and software to drive company-wide productivity and ensure data integrity., • Continuous Improvement: Utilize operational data and insights to proactively uncover inefficiencies, transforming legacy manual processes into scalable, automated workflows. Qualifications/required skills • Minimum 5+ years of experience in operations, with at least 2 years in a management or lead role., • Experience working within a financial services firm or a fintech startup is highly preferred., • Tech-savvy with experience using AI and automation tools to transform business processes., • Strong proficiency in Excel and experience with data visualization tools (e.g., Tableau, PowerBI, or Looker)., • Exceptional analytical and problem-solving skills with a keen attention to detail., • Proven ability to document processes and implement system improvements., • Excellent communication skills, with the ability to translate operational data into clear insights for stakeholders., • Experience working in a small, fast-paced team and a willingness to take ownership of diverse tasks., • A passion for the fintech space and helping small businesses succeed. How we reward performance • Competitive salary and employee stock options., • Hybrid working environment, with 3 days per week in our London office., • Opportunity to accelerate your career at a fast-growing startup., • Professional development support to enhance your skills and career growth., • Regular team and company socials., • Opportunity to make a big impact in the lives of small business owners globally. We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know. If you would like to apply for this role please send a CV and any other relevant information you want to share to careers@lenkie.com.

Compliance Analyst London Leading US Law Firm We have been instructed by a prestigious US law firm based in London who are seeking a Compliance Analyst to join their established team on a permanent basis. This is an excellent opportunity for a compliance professional looking to develop their career within a high-quality, fast-paced legal environment. You will join a busy and highly experienced Compliance team, working alongside Compliance Analysts, a Compliance Manager, Compliance Lawyers, and the Compliance Director. The role will have a strong focus on AML, while also offering exposure to a broad range of new business acceptance and wider compliance matters. Key Responsibilities • Develop and maintain a strong understanding of the firm’s AML and sanctions policies and procedures, • Draft clear, well-structured written analysis for fee earners and the MLRO, • Conduct client and matter due diligence, including investigating company ownership and completing risk assessments, • Liaise with partners, fee earners, and the MLRO as required, • Carry out supplier and third-party checks, including those relating to client account payments, • Assist with monthly AML reporting to the MLRO, • Provide day-to-day support to the Compliance team, including assisting the Compliance Manager, Senior Compliance Counsel, and Compliance Director, • Gain exposure to wider compliance matters, including:, • Conflicts processes, • Lateral hire clearances, • External appointment reviews Requirements: • 1–2 years’ compliance experience gained within a law firm, • Strong written and verbal communication skills, • A positive, proactive work ethic and keen attention to detail, • A genuine interest in developing a long-term career in legal compliance Please apply for full details!

Delivery Manager Superco · Hybrid (London, 2–3 days in office) About Superco Superco is an independent Shopify Platinum partner. The team is small, the standards are high, and the work moves quickly. https://superco.io/ The Role We are hiring a Delivery Manager to work alongside our Head of Delivery and help run delivery and operations across the business. The role covers the full operational picture: client comms, project tracking, freelancer coordination, internal meetings, supplier admin and management reporting. You will sit close to the executive group and be trusted with sensitive information from the start. This is a senior operational seat in a small business. There is no hiding place and no layer of management between you and the work. In return, you get visibility across everything we do and the chance to shape how a growing agency runs. What you will do: Client & Project Management: • Track every live project: status, budget burn, key dates. Flag slippage before it becomes a problem., • Run weekly project reviews with the delivery and creative teams. Take minutes that people actually use., • Handle day-to-day client comms on operational matters: scheduling, status updates, follow-ups, document chasing., • Sit in on client meetings when needed. Produce clean notes and action lists within 24 hours., • Strong brief writing skills. You can sit through a client conversation, separate signals from noise, and produce requirements the team can actually work from. This can range from anything from a brief to designs, developers or an SEO team. Resourcing: • Maintain the resourcing view across the team. Spot conflicts and overload early., • Manage the freelancer roster: onboarding, contracts, day-rate tracking, invoice approvals up to agreed thresholds., • Coordinate with finance on supplier and freelancer payments. Reporting & Governance: • Prepare the monthly management pack: pipeline, utilisation, revenue against target, decisions log., • Maintain the decisions log under our governance framework. Keep it current, keep it honest., • Support quarterly P&L and headcount reviews. Pull the numbers, draft the commentary. Cover & Continuity: • Build a working knowledge of every active client, every active project and every freelancer relationship., • Provide credible cover for the Head of Delivery during holiday or absence., • Represent operations at the monthly management meeting when required. What we're looking for? Must have: • At least three years of experience working with Shopify., • Enthusiasm for learning how to use AI and preferably demonstrable ability at building out automations using Claude, N8M or equivalent tools, • Five or more years in an agency, consultancy or professional services firm, with at least two in a delivery or operations role., • Track record running multiple projects at once without losing the thread., • Calm under load. Spikes are normal here. The job is to absorb them, not amplify them., • Strong written English. Client emails, minutes, status notes. If the writing is not clean, the role does not work., • Numerate enough to read a utilisation sheet, a budget burn or a freelancer invoice and understand what you are looking at., • Comfortable holding people to account: chasing clients, freelancers and internal team members without being asked., • Discreet. You will see salaries, performance issues, commercial detail and client complaints. Nice to have: • Experience with creative, design or digital product delivery., • Familiarity with project management tools like Jira., • Some exposure to freelancer or contractor management across multiple jurisdictions., • A view on how to make small agencies run better. Will not suite: • People from pure EA or PA backgrounds looking for a diary-focused role., • Project managers with no exposure to commercial or operational detail., • People who need a documented process for everything. How the role grows: The intent is for the person in this role to become a senior operator inside Superco over 12 to 18 months, with a path to Pod Lead and wider remit as the business grows. Terms: • Good salary, • 2 to 3 days a week in our London office in Bermondsey. How to apply Send a CV and a short note explaining why this role, not a generic cover letter. Tell us about a project or operational mess you sorted out and what you learned from it. We read everything. We interview in three stages: an initial call, a working session with the Head of Delivery and one of the founders, and a final conversation with the executive group. We move quickly and give straight feedback.

Senior CRM Manager London - hybrid 3x a week in office Salary up to £65,000 This is a rare opportunity to step into a senior, client-facing CRM role where strategy, insight, and delivery carry equal weight. You will play a central role in shaping CRM programmes for well-known brands, acting as a trusted advisor while still staying close to execution and impact. The Company They are a fast-growing digital growth agency based in central London, known for combining data-driven insight with creative CRM thinking. The business partners with a wide range of established, high-profile organisations across media, publishing, and consumer sectors. With a strong reputation for quality and a collaborative culture, they offer an environment where CRM specialists can genuinely influence client outcomes. The Role As Senior CRM Manager, you will lead CRM projects end to end across a portfolio of clients, balancing strategic direction with hands-on delivery. You will work closely with senior client stakeholders while guiding and supporting more junior team members on projects. Key responsibilities include: • Developing multi-channel CRM and contact strategies aligned to commercial objectives, • Managing email, push, and SMS activity, including segmentation, automated journeys, and dynamic content, • Reviewing existing CRM activity to identify opportunities to improve performance and efficiency, • Advising clients on how to maximise value from their CRM and marketing technology, • Supporting CRM platform implementation and migrations where required, • Shaping data strategies to enable better customer understanding and insight, • Analysing campaign performance and turning insight into clear, actionable recommendations, • Building strong client relationships and contributing to account growth Your Skills and Experience You will bring strong commercial experience in CRM, ideally within an agency or multi-client environment. You are comfortable defining CRM strategy as well as delivering against it, and confident presenting recommendations to senior stakeholders. An analytical mindset, experience using data to guide decisions, and exposure to marketing automation platforms are all essential. You enjoy leading projects and collaborating with others, even without formal line management responsibility. What They Offer • Exposure to varied, high-impact CRM projects across multiple industries, • Clear opportunities for development and progression within a growing team, • A supportive, collaborative culture with a strong focus on wellbeing How to Apply If you are looking for a senior CRM role that combines strategy, client influence, and hands-on impact, apply now to learn more.

Commercial Contract Manager / Quantity Surveyor A S Ramsay Building Contractors Ltd is seeking an experienced Commercial Contract Manager / Quantity Surveyor to manage the full commercial and contractual administration of construction projects from pre-construction through to final account. The successful candidate will be responsible for overseeing all financial and contractual aspects of projects, ensuring effective cost control, compliance with contract requirements, and maximising commercial performance. Key Responsibilities • Full commercial management of construction projects from inception to completion, • Preparation and submission of Applications for Payment (AFP) and valuations, • Assessment and agreement of subcontractor applications and valuations, • Preparation, negotiation, and management of subcontract orders and purchase orders, • Administration of JCT contracts, including contractual correspondence and notices, • Management and assessment of Extension of Time (EOT) claims and loss & expense matters, • Preparation and agreement of variations, change control, and final accounts, • Cost reporting, forecasting, cash flow monitoring, and budget control, • Management of payment notices, pay less notices, and contractual compliance, • Liaising with clients, consultants, site teams, and subcontractors on commercial matters, • Identifying and mitigating commercial and contractual risks, • Monitoring project profitability and ensuring commercial targets are achieved, • Supporting dispute avoidance and resolution where required, • Ensuring accurate record keeping and commercial documentation throughout the project lifecycle Requirements • Proven experience in a Quantity Surveyor or Commercial Manager role within the construction industry, • Strong working knowledge of JCT contracts and construction contract administration, • Experience managing valuations, variations, EOTs, subcontract procurement, and final accounts, • Excellent commercial awareness and negotiation skills, • Strong organisational and communication skills, • Ability to manage multiple projects simultaneously, • Proficient in Microsoft Office and commercial management systems Please Note This role is commercially and contractually focused. Measured take-offs and estimating duties are not part of the position.

Google PPC Manager Reporting to: Head of Growth Job Type: Full Time Location: Hybrid – Old Street / WFH About OMRE OMRE (meaning “lifespan” in Farsi) exists to build one of the defining longevity brands of our generation. We create science-backed supplements designed to improve healthspan—not just lifespan—by targeting the root causes of aging. Our CEO is a former medical doctor who left clinical practice after seeing first-hand that most chronic disease is preventable. In just over two years, we’ve reached global scale with the USA as our primary market. We have strong product-market fit, a premium brand, and a high-intent customer base. We are now scaling aggressively—and paid search is a key part of that growth. The Opportunity We’re hiring a Google PPC Manager who understands that running ads is the easy part. The real job is building funnels that convert and scaling them profitably. This role is for someone who: • Doesn’t just manage campaigns—they build growth systems, • Understands that Google Ads performance is driven by the funnel, not just the account, • Is obsessed with testing, iteration, and speed If you’re looking for a role where you just “optimise bids and budgets,” this isn’t it. What You’ll Be Doing Campaign Execution & Scaling • Build, manage, and scale campaigns across Google Ads and Microsoft Ads, • Own performance across Search, Shopping, YouTube, and Performance Max, • Continuously optimise for efficiency while scaling spend, • Structure campaigns in a way that supports testing and rapid iteration Funnel & Landing Page Ownership A click means nothing if it doesn’t convert. • Build and optimise landing pages to improve conversion rates, • Work across different funnel types:, • Standard PDP / product pages, • Advertorial funnels, • Direct response landing pages, • Understand when and how to deploy each based on intent and traffic type, • Run continuous A/B tests across headlines, structure, and offers, • You will have support from the eCommerce Manager, CMO, and Performance Creative Strategist—but the expectation is that you can independently manage, build, and optimise funnels yourself, making rapid tweaks and improvements without relying on others for execution. Relentless Experimentation • Constantly test new ad angles, messaging, and campaign structures, • Experiment with different funnel approaches (not just ads), • Launch tests quickly and iterate based on data, • Treat every campaign as a live experiment Data-Driven Execution • Monitor performance daily and act fast, • Kill underperforming campaigns quickly, • Aggressively scale what’s working, • Use data to identify bottlenecks across the funnel—not just within the ad account Speed & Output • Turn ideas into live campaigns fast, • Prioritise execution over over-analysis, • Thrive in a fast-paced environment where speed matters, • Maintain high output without sacrificing quality What We’re Looking For • 1–3 years of hands-on experience running Google Ads (eCommerce preferred), • Strong understanding of Search, Shopping, YouTube, and Performance Max, • Experience working with landing pages and CRO (not just ads), • Understanding of different funnel types (PDPs, advertorials, direct response pages), • Highly proactive with a strong bias for action, • Comfortable working with data and making decisions quickly, • Strong desire to improve, learn, and master performance marketing How You Think • You are conversion-obsessed—traffic is meaningless without results, • You test instead of debate, • You move fast and learn faster, • You take ownership and don’t wait for permission, • You care about outcomes, not activity Technical & Tools • Comfortable building and editing landing pages (Shopify, WordPress or similar), • Strong working knowledge of Google Ads platform and tracking, • Familiar with analytics tools (GA4, tracking platforms, etc.), • Actively using AI tools (ChatGPT, Gemini, Claude) to improve workflow and output What Success Looks Like • Campaigns are consistently improving through structured testing, • Winning funnels are identified and scaled, • Conversion rates improve over time, • New ideas are tested quickly and systematically, • Paid search becomes a reliable, scalable growth channel What We Offer • The opportunity to sit at the centre of growth in a high-scaling eCommerce brand, • Direct impact on revenue and company trajectory, • Close collaboration with an experienced leadership team, • Fast progression as the business scales, • 25 days holiday + birthday off, • Flexible working + hybrid setup, • Work from abroad (up to 3 weeks/year), • Free access to our premium longevity supplements Two questions Please include your answers (max 400 words each) in your CV or cover letter when you apply. 1. Yesterday’s Google results look down. How do you decide what’s real, what’s noise, and what to do next?, 2. You need a landing page live today. Creative is busy. What do you do?

South London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favorite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a South London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal South London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The South London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. 𝙏𝙝𝙞𝙨 𝙬𝙤𝙪𝙡𝙙 𝙗𝙚 𝙥𝙚𝙧𝙛𝙚𝙘𝙩 𝙛𝙤𝙧 𝙖 𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙞𝙖𝙡𝙡𝙮 𝙢𝙞𝙣𝙙𝙚𝙙 𝙘𝙖𝙣𝙙𝙞𝙙𝙖𝙩𝙚 𝙬𝙝𝙤 𝙞𝙨 𝙗𝙖𝙨𝙚𝙙 𝙞𝙣 𝙎𝙤𝙪𝙩𝙝 𝙇𝙤𝙣𝙙𝙤𝙣! Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory South London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal South London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

Ad Operations Manager | London | Up to £40,000 About the company Our client is a well-established, globally recognised media agency specialising in Financial Services - one of the most respected businesses in this space, with a client portfolio spanning Asset Management, Investment Banking, Trading, and Asset Servicing. With over 170 professionals worldwide, they combine deep sector expertise with real international scale, and form part of a leading global media group. The role We are looking for an experienced Ad Operations Manager to join a specialist team responsible for the implementation and delivery of high-profile digital advertising campaigns. This is a non-client-specific role, meaning you will work across the full agency portfolio - offering broad exposure and genuine variety from day one. You will be involved in campaigns from inception through to delivery, taking ownership of setup, management, quality assurance and ongoing optimisation. If you are technically capable, highly organised, and thrive in a fast-paced agency environment, this is an excellent opportunity to develop your career in a specialist and growing sector. Key responsibilities • Campaign setup, trafficking, and management across multiple platforms, • Quality assurance of ad creatives against campaign specifications, • Troubleshooting technical issues and resolving discrepancies, • Managing creative and ad tag distribution to media partners, • Driving efficiencies in the campaign activation process, • Collaborating closely with account management teams, • Supporting the training and development of junior team members Skills & experience • Minimum 2 years' experience in Ad Operations, • Google Campaign Manager experience - essential, • Working knowledge of HTML, CSS, and JavaScript, • Advanced Microsoft Excel skills, • Exceptional attention to detail, • Strong communication skills - written and verbal, • Ability to manage multiple campaigns simultaneously, • A proactive, solutions-focused mindset How to apply To apply or find out more, please contact Joe Georgiou at Major Players: joe.georgiou@majorplayers.co.uk

We are partnering with a fast-growing contemporary fashion brand renowned for its distinctive design aesthetic, strong community engagement and expanding international presence. With ambitious growth plans across both established and emerging markets, the business is seeking a commercially driven Wholesale Manager to play a key role in driving global wholesale performance and building long-term strategic partnerships. The Role Reporting into senior leadership, the Wholesale Manager will be responsible for managing and growing the brand's wholesale business across key domestic and international accounts. This is a highly commercial role requiring a strong understanding of the contemporary fashion landscape, excellent relationship management skills and the ability to identify new business opportunities that align with the brand's positioning and long-term growth strategy. The successful candidate will work cross-functionally with Design, Merchandising, Operations and Marketing teams to ensure a seamless customer experience and maximise revenue opportunities across all wholesale channels. Key Responsibilities • Manage and develop relationships with existing wholesale partners across the UK and international markets., • Identify and secure new business opportunities with strategic wholesale accounts and distribution partners., • Drive seasonal sell-in appointments, presentations and market appointments., • Negotiate commercial terms, account plans and growth strategies with key partners., • Analyse sales performance, market trends and customer feedback to identify opportunities for growth., • Partner closely with Merchandising and Production teams to support forecasting, inventory planning and account management., • Ensure strong execution of seasonal launches, product deliveries and account-specific initiatives., • Monitor competitor activity and wider market trends to inform business strategy., • Produce regular sales reports, forecasts and performance updates for leadership teams., • Represent the brand at trade shows, showroom appointments and industry events where required. About You • Proven experience within wholesale sales, account management or business development within a contemporary, premium or luxury fashion brand., • Strong network of UK and international wholesale relationships., • Commercially minded with a strong understanding of market dynamics and brand positioning., • Experience managing key accounts and delivering measurable revenue growth., • Excellent presentation, negotiation and communication skills., • Analytical with the ability to interpret sales data and translate insights into action., • Highly organised with strong project management skills and attention to detail., • Comfortable operating within a fast-paced, entrepreneurial environment., • Passionate about fashion, culture and brand building. What's on Offer • Opportunity to join a high-growth contemporary fashion brand at an exciting stage of its journey., • Exposure to international markets and strategic growth initiatives., • Collaborative, creative and entrepreneurial working environment., • Genuine opportunity to influence commercial strategy and contribute to long-term business success.

Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real-time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high-growth scale-up with the backing and infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across real-time data collection and unification, streaming infrastructure, audience segmentation, and AI-driven personalisation and decisioning. What sets this apart is the combination of two highly complementary platforms — one focused on customer data infrastructure, the other on ecommerce monetisation and real-time relevance — creating a uniquely powerful, end-to-end solution. Still early in its combined journey, the business is experiencing strong momentum, with growing demand from enterprise customers looking to better leverage data, AI, and personalisation to unlock new revenue opportunities. Following a recent strategic merger, we have combined best-in-class capabilities across data infrastructure, AI, and ecommerce to create a truly differentiated platform. The business is scaling rapidly, now powering billions of transactions annually and enabling hundreds of millions of customer interactions for some of the world’s most recognisable consumer brands. This is a unique opportunity to join a company at an inflection point - where product innovation, market demand, and commercial momentum are all accelerating. Why This Opportunity Stands Out • Operates in the high-growth CDP and data activation market, one of the most in-demand areas in SaaS, • A market-leading platform trusted by global enterprise brands, • Strong product-market fit, with clear ROI for customers (driving revenue, retention, and personalisation at scale), • Backed by advanced AI and machine learning capabilities, enabling real-time decisioning, • Significant post-merger momentum, unlocking new cross-sell opportunities and accelerating growth, • Exposure to complex, high-value enterprise customers and strategic use cases The Role As a Senior Customer Success Manager or Customer Success Manager (there are 2 roles), you will own and grow relationships with a portfolio of strategic enterprise customers across EMEA. You will act as a trusted advisor, helping customers unlock the full value of a powerful data platform while driving adoption, expansion, and long-term success. This is a highly commercial CSM role with clear impact on revenue growth. Key Responsibilities • Build deep, trusted relationships with senior stakeholders across enterprise accounts, • Partner with customers to define and execute data-driven success strategies aligned to business goals, • Drive adoption of the platform by enabling high-impact use cases across marketing, product, and data teams, • Identify and deliver expansion opportunities across products, features, and use cases, • Lead strategic business reviews, demonstrating ROI and aligning on future growth plans, • Collaborate closely with Sales, Solutions, and Product teams to deliver a seamless customer experience, • Act as the voice of the customer internally, influencing product innovation Requirements • 3+ years in Customer Success, Account Management, or Solutions Consulting within enterprise SaaS, • Experience working with large, complex, global customers, • Strong understanding of data, martech, CDPs, or adjacent technical platforms, • Commercially minded with a track record of driving retention and expansion, • Strong stakeholder management, including executive-level engagement, • Ability to translate data and platform capabilities into tangible business outcomes, • Comfortable operating in a fast-paced, high-growth environment What Success Looks Like • High retention and expansion across enterprise accounts, • Strong platform adoption and measurable customer outcomes, • Growth in strategic, high-value use cases, • Long-term, trusted partnerships with customers Culture & Environment • High-performance, high-growth environment with strong momentum, • Collaborative, ambitious, and product-focused culture, • Clear progression opportunities in a scaling business, • Strong emphasis on innovation, ownership, and impact Benefits • Competitive salary + bonus, • Equity participation, • Enhanced benefits package, • Opportunity to work with leading global brands, • Exposure to cutting-edge AI and data technology

About Islands Chocolate At Islands, we were founded with a simple but uncompromising mission: to create exceptional chocolate that delivers genuine positive impact at source. Born from growing cocoa ourselves in St Vincent, we set out to prove that flavour, fairness and transparency can and should go hand in hand. Today, we work directly with farming partners who share our commitment to growing cocoa The Islands Way: with respect for people, place and craft. Farmed, fermented and crafted with a flavour-first approach, our chocolate is trusted by the UK’s leading baristas, bakers, chefs and connoisseurs. Every product is rooted in transparency, craftsmanship and strong ethics. Tastes Good. Does Good. Role Overview The Senior National Account Manager will take full ownership of Islands Chocolate’s retail channel, managing and growing relationships across key accounts including major grocers, online retailers, and independent outlets. This is a highly commercial role focused on driving sales, increasing brand presence, and building strong, long-term partnerships. You’ll combine strategic thinking with hands-on execution to deliver growth across all retail formats. Key Goals: • Fully own and proactively manage all retail accounts across grocery, online and wholesale., • Build strong, cross-functional relationships with key customer contacts (buying, supply chain, category, marketing, e-commerce), • Expand distribution and product range across all formats (main estate, convenience, online, cafés, front of store), • Maximise sales performance through effective use of customer systems (availability, compliance, promotions, ranging), • Deliver standout in-store and online visibility through activation (POS, secondary displays, sampling, digital placements) Key Responsibilities: Account Management & Commercial Growth • Develop and execute joint business plans with key retail customers to deliver sustainable growth, • Identify opportunities to increase distribution, product range, and brand visibility across all retail channels, • Lead commercial discussions and support negotiations relating to pricing, promotional activity, and trading terms, • Relationship building - build trusted, long-term partnerships with key stakeholders across customer organisations, • Take full ownership of the retail channel P&L, • Deliver against revenue, volume, and gross margin targets, • Own forecasting and demand planning processes in collaboration with internal stakeholders, • Monitor performance against targets and implement corrective actions where required, • Monitor competitor activity, category trends, and retailer performance to inform strategy Promotions & Shopper Marketing • Build and execute commercially effective promotional plans aligned to key trading periods, • Collaborate with marketing teams to deliver compelling shopper marketing initiatives both in-store and online, • Analyse campaign and promotional performance to optimise future activity and ROI Cross-Functional Collaboration • Work closely with marketing, supply chain, finance, and operations teams to ensure seamless execution across accounts, • Support successful product launches and new product development initiatives with retail partners, • Champion strong communication and collaboration internally and externally Experience & Skills • Proven experience managing and growing national retail or FMCG accounts, • Strong commercial acumen with experience owning or influencing P&L performance, • Demonstrated track record of delivering measurable sales and margin growth, • Confident negotiator with resilience, credibility, and strong relationship management skills, • Strong analytical capability with the ability to turn data into actionable insights, • Excellent communication and stakeholder management skills, • Highly organised, proactive, and comfortable operating in a fast-paced entrepreneurial environment, • Passion for premium food brands and building exceptional customer partnerships

Job Title: Estimator - Passive Fire Protection Department: Commercial/Estimating Reports To: Head of Construction Remuneration: Negotiable. Job Summary: The Estimator will be responsible for accurately estimating the cost of labour, materials, and equipment for passive fire protection projects. They will work closely with the sales, project management, and operations teams to ensure competitive and profitable bid proposals. Key Responsibilities: • Analyse and interpret project specifications, drawings, and technical documents to prepare detailed cost estimates., • Collaborate with suppliers and subcontractors to obtain competitive quotes and ensure comprehensive coverage of all project requirements., • Maintain the tender tracker and ensure timely submission of bids., • Work with the Account Manager to manage opportunities and help set client expectations., • Work with the Contracts Manager to assess project risks and develop appropriate mitigation strategies., • Participate in sales meetings to discuss sales pipeline and work-in-progress., • Provide support to the sales team in client meetings and negotiations., • Stay up-to-date with the latest industry trends, technologies, and fire protection solutions. Qualifications: • Proven experience as an estimator in the passive fire protection industry or a related field., • Strong understanding of fire protection systems and materials., • Proficient in reading and interpreting architectural and engineering drawings., • Excellent analytical and mathematical skills., • Strong communication and negotiation abilities., • Proficient in Microsoft Office and estimation software., • Ability to work independently and as part of a team. Education: • Bachelor's degree or equivalent in Construction Management, Engineering, Quantity Surveying, or a related field is preferred but not essential. Work Environment: • Office-based role with occasional site visits. Working hours Monday-Friday 8am-4pm., • Collaborative team environment with opportunities for professional growth. About the Company: • PSTG Fire Protection is a leading provider of passive fire protection solutions, offering a range of services including firestopping, fire door installation, and compartmentation surveys. We are committed to delivering high-quality work and ensuring the safety and compliance of our clients' properties.

The Advocate Group has partnered with a fast-growing beauty and retail business to recruit a Buying Manager for their London team. Are you obsessed with K Beauty and Korean culture? Yes? This role could be perfect for you! I'm looking for a highly commercial individual with buying or brand-side account management experience to join one of the most exciting, high-growth businesses in beauty. This is an exciting opportunity to join a fast-growing, trend-led consumer brand that has quickly established itself as a market leader in beauty, with a strong retail and ecommerce presence across the UK. Working Pattern: Full-time, office-based (Monday–Friday) Key responsibilities: • Leading, coaching, and developing a team of Buyers, • Managing supplier relationships and leading commercial negotiations, • Driving category performance across sales, margin, and stock availability, • Working cross-functionally with Merchandising, Marketing, Supply Chain & Retail teams, • Managing product launches and critical paths across multiple categories, • Building strong relationships with international brand partners, • Producing trading analysis and strategic recommendations for leadership teams What we’re looking for: • Experience within Buying or Category Management in Beauty, Skincare, Wellness or fast-paced retail, • Strong commercial awareness and negotiation capability, • Proven experience managing and developing teams, • Highly analytical with strong Excel skills, • Organised and confident managing multiple priorities, • Passion for beauty and consumer trends, • Experience working with international suppliers is highly desirable What’s on offer? • Opportunity to join a high-growth business where your impact is visible, • Collaborative and entrepreneurial culture, • Strong progression and development opportunities, • Staff discount and competitive benefits package Get in touch with Nathan at the Advocate Group or ‘Apply Now’ to be considered for this position. Email: Nathan.collinson@advocate-group.co.uk We look forward to receiving your application for this exciting new vacancy! The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Head of Business Acceptance (Conflicts & AML) An award-winning international law firm is seeking a dynamic and strategic Head of Business Acceptance to join its growing Risk function. This newly created leadership role offers a unique opportunity to shape and drive the firm’s approach to Conflicts and Anti-Money Laundering (AML) across the UK and EMEA, while collaborating closely with colleagues in the US. Reporting directly to the Director of Risk, you will play a pivotal role in safeguarding the firm’s reputation and supporting its global growth through expert risk management and innovative thinking. Highly lucrative salary + excellent benefits Hybrid working structure (3 days office, 2 remotely) on a full-time 9.30-5.30 basis Ultra-modern office space close to City Thameslink The Head of Business Acceptance will be responsible for a team of circa 25 analysts across AML and Conflicts and will be supported by a Business Acceptance Manager who has day-to-day responsibility for the management of the team who are mainly based there. Key responsibilities • Overall day-to-day responsibility for Business Acceptance within the firm, including acting as a point of escalation where necessary for the Business Acceptance and the Senior Analysts. Occasional visits to other offices are likely to be required., • Acting as deputy MLRO and supporting the MLRO with a range of relevant issues, including dealing with internal suspicious activity reports and external SARs. There is support within the team on financial crime from a Senior Financial Crime Analyst., • Being a point of liaison for the US Conflicts team on issues arising and supervising a team of London based analysts who are being recruited to assist with US Conflicts issues., • Keeping up-to-date with changes in relevant legislation, policies, procedures and practices., • Acting as the firm's Anti-Bribery & Corruption Officer and monitoring the Gifts and Hospitality register, including providing advice to partners and fee earners on potential bribery corruptions matters, • Supervising the Business Acceptance Manager in preparing documentation for the annual AML Risk Assessment and the annual Independent AML audit., • Developing close relationships with other business services functions to facilitate co-operation and knowledge sharing and attending regular Heads of Business Services meetings to provide input into broad operational issues., • Organising and presenting training on risk topics as necessary. Knowledge, skills & experience • Able to demonstrate understanding of the risks faced by an international commercial law firm;, • Ability to manage the resolution of legal and commercial conflicts of interest with regards to the applicable regulatory requirements and taking account of the competing needs of the firm's partners and offices;, • Experience of the US ABA conflict of interest roles will be an advantage and will need to be learned by any candidate who does not have prior experience of them;, • Shares knowledge across the team, and provides ongoing instruction and support;, • Calm and professional in the face of competing demands;, • Excellent time management and organisational skills; Actively promotes teamwork across the risk management team, promoting a team culture that encourages co-operation, support and knowledge sharing., • Education and experience: A university degree, Qualified solicitor or barrister or experience risk professional

Biddable Media Senior Executive (Ecommerce) London (Hybrid – 2 days per week in-office) About the Role We’re looking for a Biddable Media Senior Executive to support the delivery and optimisation of performance-led campaigns across paid search, paid social, and other biddable channels for ecommerce clients. You’ll take increasing ownership of day-to-day execution while working closely with Managers and Senior Managers to drive revenue-focused results. This role is ideal for someone with strong hands-on experience who’s ready to step up in responsibility within an agency environment. Key Responsibilities Campaign Setup & Activation • Build, launch, and manage biddable media campaigns across paid search and paid social channels, • Support ecommerce-focused account structures, targeting strategies, and testing roadmaps, • Ensure accurate campaign setup, tracking, and adherence to best practices Performance & Optimisation • Monitor campaign performance daily, optimising bids, budgets, audiences, keywords, and creative, • Support budget pacing and forecasting against ecommerce KPIs (ROAS, CPA, revenue), • Identify performance trends and opportunities to improve efficiency and scale, • Assist with feed-based optimisations and product-level insights where relevant Reporting & Insights • Produce accurate and timely performance reports, • Analyse performance data to deliver clear insights and recommendations, • Support Managers in client performance updates and presentations Collaboration & Development • Work closely with channel specialists, account teams, and creative partners, • Support junior team members through best practice sharing, • Contribute to testing frameworks, documentation, and biddable media playbooks, • Stay up to date with platform updates, ecommerce trends, and automation developments Skills & Experience Required • 2–4+ years of experience in biddable media or performance marketing, • Hands-on experience across paid search and/or paid social, • Strong ecommerce performance focus with experience driving revenue or ROAS, • Strong analytical skills and attention to detail, • Ability to manage multiple campaigns and deadlines Preferred • Agency experience managing ecommerce clients, • Familiarity with Google Ads, Shopping, Performance Max, and Meta Ads Manager, • Experience working with product feeds and catalogue-based campaigns, • Understanding of attribution and conversion tracking Hybrid Working • This role is hybrid, with 2 days per week based in our London office, • The remaining time can be worked remotely, with flexibility to support team and client needs What Success Looks Like • Campaigns are accurate, well-optimised, and driving strong ecommerce performance, • Insights are clear, actionable, and commercially focused, • Managers trust you with increased ownership and responsibility, • You’re progressing towards a Biddable Media Manager role Why Join Us • Work on ambitious ecommerce brands, • Strong focus on performance, learning, and development, • Hybrid working with a central London office, • Clear progression and training opportunities

An exciting position in one of the fastest growing companies in the UK golf industry, this role will contribute to the growth and profitability of The Revenue Club by delivering market leading service and helping to grow the company in new markets. The individual will implement digital marketing and revenue management practices for The Revenue Club’s core customers. Managing aspects of dynamic pricing, and executing cutting edge marketing and social media campaigns, it is an ideal graduate level position for anyone that is looking to forge a career in a progressive area of the golf industry. Key Responsibilities • Revenue management of tee sheets to maximise revenue from visitor green fee sales., • Implementing weekly marketing content for golf courses; primarily social media campaigns and email marketing., • Assisting with the compilation of sales reports in REPORTS.GOLF., • Liaising with Account Managers to identify customer specific marketing activity., • Editing and managing websites through content management systems such as WordPress., • A range of other tasks to support the account managers and marketing manager as required. Key Skills • Working knowledge of social media, email tools and image editing., • An interest in golf with a good knowledge of the sport., • Strong analytical skills with an ability to use excel to scrutinise data, • Creativity through engaging copy writing and development of professional marketing images to capture golfers’ attention., • Ability to be flexible and adjust working practices to suit a wide range of golf club technology., • Excellent communication and organisation skills., • An acute eye for detail., • Able to manage time efficiently, work remotely and to prioritise effectively. Package £26,500 pa plus company pension scheme, phone allowance and laptop. Full training will be provided on all of the work required and the systems themselves. The majority of the work will be in support of Account Managers that are responsible for maintaining an ongoing relationship with the clubs. If the candidate is successful in the role, there is potential for it to develop into an Account Manager role and rapid progression within a growing business. Company Background The Revenue Club works alongside 270 golf courses and is the biggest digital marketing agency in the UK golf industry. The company was founded in 2017 with a mission to help golf course operators increase their revenue through online sources while balancing member interests. The service is based around the creation and delivery of effective pricing, marketing and CRM strategies that work in the best interest of the golf course. Applications By cover letter and CV to Rob Corcoran rob@therevenueclub.co.uk

Salary: £37,000- £42,000 Location: Wandsworth, London M-F 09.00 - 17.00 ( 4 days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey — from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. • Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams., • Conduct regular weekly team check-ins and monthly one-to-one meetings., • Lead annual performance reviews, including setting objectives and evaluating performance., • Identify development opportunities and support career progression within the team., • Monitor team performance against KPIs and business objectives., • Ensure compliance with company policies, including working hours and operational standards., • Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases., • Personally manage a portfolio of key accounts, maintaining strong client relationships., • Support sales team in providing accurate and timely information., • Oversee the full account lifecycle from order placement through to invoicing., • Ensure timely and accurate processing of orders and invoices., • Maintain up-to-date records and provide visibility on account status to internal stakeholders., • Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based upon experience.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience managing multiple stakeholders in a fast-paced environment Desirable: • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

Are you commercially minded, confident with P&L, and ready to step into an international role with real ownership from day one? We’re recruiting for a Junior National Account Manager to join a growing distribution team within a fast-moving, globally recognised natural beauty and personal care brand. This is a rare opportunity for someone who understands the commercial engine behind FMCG, has managed a P&L, and is ready to manage a diverse portfolio of international markets with genuine responsibility and visibility and a clear progression pathway within the business. The Role Reporting into the Head of Distribution, you’ll be entrusted with managing an existing portfolio across a varied and exciting mix of territories. You’ll be the day-to-day commercial contact for your distributors, supporting growth, analysing performance, and ensuring strong brand presence across markets. You’ll also support on larger global accounts alongside senior team members. This role is less about travel and more about commercial thinking, distributor management, and understanding how international FMCG really works. What makes this role different? • Genuine ownership of accounts from the start, • Exposure to multiple international markets (not just one region), • Strong internal team support and mentorship, • A business where wholesale & distribution is a key growth channel, • Opportunity to work closely with an experienced International Lead (based in the Midlands), • Clear visibility across the wider commercial function We're looking for someone who: • Has managed or had heavy exposure to P&L and understands commercial drivers, • Comes from FMCG / beauty / personal care / consumer goods, • Is confident managing customers and building relationships, • Is analytical, organised, and commercially curious, • Wants to learn and grow fast, • Doesn’t need prior distributor experience, just the right mindset, • Is comfortable working across different cultures and markets Location & Flexibility • Hybrid working: 2-3 days in London office, • Flexibility if Midlands-based, • Minimal travel abroad (occasional trips), • 10% bonus

M&E Account Manager Prestigious Commercial Building £75-85k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-85k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

We’re working with an international media agency with a strong reputation for helping brands connect with highly targeted audiences through data-led advertising solutions. They’re looking for an experienced Programmatic Manager to join the team on a freelance basis. This is a hands-on role for someone who is confident executing audience-led campaigns across leading DSPs and enjoys combining technical campaign delivery with performance optimisation and reporting. Key Responsibilities • Set up, launch and manage programmatic campaigns across platforms such as DV360, The Trade Desk and Amazon DSP., • Build audience-led campaign strategies using first- and third-party audience data., • Manage bids, budgets and pacing to ensure campaigns deliver against agreed objectives., • Optimise performance towards CPA, ROAS and other key efficiency metrics., • Monitor campaign delivery and troubleshoot any performance or tracking issues., • Coordinate with internal audience and data teams to ensure smooth campaign setup., • Conduct thorough QA checks prior to launch, including advertiser and partner ID verification., • Produce campaign reporting and actionable insights for internal and client stakeholders. Skills & Experience • Proven experience managing hands-on programmatic campaigns across major DSPs., • Strong understanding of audience targeting, segmentation and data-driven media planning., • Experience optimising campaigns against performance metrics such as CPA and ROAS., • Confident managing budgets, pacing and campaign troubleshooting., • Strong analytical and reporting skills with the ability to turn data into actionable insights., • Experience working with cross-functional teams including audience, analytics and account teams. Project Scope & Duration - ASAP Start / 2-3 days pw / 3 months initially Day Rate - £300 - £400pd Location & Workplace Policy - Hybrid working model, with flexibility for remote working IR35 Status - Outside Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible. Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch. WHAT’s THE CHALLENGE The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up. This is a rare opportunity to shape how we retain and grow our most strategic accounts while ensuring operational excellence across our customer base. WHAT YOU’LL BE DOING Customer Operations Leadership • Manage and develop our customer operations team, setting clear KPIs and maintain a high level of customer satisfaction., • Oversee day-to-day operations across all aspects of our business that impact our customer experience, from onboarding to transactions to issue resolution., • Identify friction points in the customer journey and work cross-functionally to drive systematic improvements., • Build scalable processes and leverage automation to improve team efficiency, • Provide commercial teams with operational insight to support deal structuring and strategic planning. Enterprise Account Management • Help design and launch our enterprise account management function, defining the playbook, engagement model and success metrics., • Personally manage a portfolio of strategic accounts, building deep relationships with these accounts., • Proactively identify ways to add value for our key clients, • Partner with BD and Product to structure complex deals and pilot new solutions with strategic accounts., • Translate customer insights into actionable product feedback. WHAT YOU BRING • 8 - 10 years of experience in payments/fintech (PSPs, cross-border payments, banking, or related) — with a mix of customer operations and account management experience, • 2+ years managing high-performing teams, • Proven track record of revenue expansion in an account management role, • Technical credibility – comfortable discussing APIs, integration and technical implementations, • Background in high-growth startup or scale up environments, • Familiarity with customer success tools and business intelligence platforms, • Fluent written and spoken English is required. Mandarin proficiency is preferred. WHO YOU ARE • You are entrepreneurial - comfortable with ambiguity, move fast and don’t need perfect instructions to get started, • You are equally comfortable being hands-on with strategic accounts and providing leadership to a team, • You understand operational detail and are able to build scalable processes but can also spot and act on commercial opportunities, • You are customer-centric and genuinely care about customer outcomes, • You thrive in fast-changing environments and find pragmatic ways forward, • You are data-driven and have the analytical ability to look at operational data to identify underlying issues and develop pragmatic and innovative solutions, • Excellent communication and relationship-building skills – able to influence internal and external stakeholders WHAT WE OFFER • Competitive salary, • Private medical insurance, • Dental insurance, • Salary sacrifice benefits, • Pension Scheme, • 25 days annual leave plus bank holidays, • Enhanced Parental leave (maternity/paternity) This role is based out of our London office. We are office-first company and value in-person collaboration If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Location: Victoria, London Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role TOWNHOUSE – WHO WE ARE Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. JOB SPECIFICATION – WHAT YOU’LL DO As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard. Key Responsibilities Client Relationship Management & Service Delivery • Act as a principal day-to-day point of contact for assigned clients and their representatives., • Build trusted, professional relationships through discretion, responsiveness, and excellent judgement., • Develop a detailed understanding of each client’s preferences, routines, priorities, and lifestyle requirements., • Ensure all requests are managed efficiently, accurately, and with exceptional follow-through., • Maintain up-to-date client profiles, service notes, and account records to support anticipatory service., • Foster strong relationships with clients and their family offices, proactively identifying opportunities to offer additional services or products that elevate service standards., • Monitor client satisfaction, gather feedback, and escalate issues appropriately where needed. Lifestyle Management • Manage a broad range of lifestyle requests, including dining, events, shopping, entertainment, gifting, and personal arrangements., • Conduct high-quality research and present suitable, well-considered options in line with client preferences., • Coordinate bookings, reservations, and access to bespoke experiences with attention to detail and discretion., • Ensure all lifestyle services are delivered to the same standard as Townhouse’s residential offering. Travel Management • Coordinate complex domestic and international travel arrangements for clients and, where required, their guests or staff., • Build detailed itineraries covering transport, accommodation, transfers, dining, security, and special requirements., • Liaise with hotels, travel providers, and on-the-ground partners to ensure a seamless end-to-end experience., • Manage last-minute changes calmly and effectively, maintaining continuity and reassurance throughout., • Coordinate travel arrangements and craft detailed, seamless itineraries using the relevant platforms and tools. Private Residence • Manage the delivery of services across client residences in collaboration with internal teams, suppliers, and household staff., • Lead the pre-arrival planning, property readiness, housekeeping standards, maintenance coordination, and stock management where relevant., • Ensure that residential service delivery reflects the wider client strategy and agreed standards., • Conduct residence visits where required to support oversight, quality control, or project coordination. Supplier & Partner Management • Build and maintain strong relationships with trusted external suppliers and service partners., • Source new providers where needed, ensuring quality, reliability, discretion, and value., • Oversee supplier performance and help maintain service consistency across all external touchpoints., • Support the continuous refinement of Townhouse’s preferred partner network. Operational Administration • Prepare high-quality client-facing documents, reports, itineraries, and presentations., • Maintain accurate billing information, service logs, monthly reports and account administration., • Use internal systems and platforms confidently to track tasks, workflows, and account activity., • Ensure all account activity is recorded clearly and managed in a structured, professional manner. Commercial Awareness & Account Growth • Identify opportunities to deepen client engagement and expand service take-up across residences, lifestyle, and travel., • Contribute ideas that enhance the client experience while supporting account development and retention., • Support the Director of Private Residences and Private Client Experience in identifying patterns, opportunities, and areas for service improvement across the client portfolio. This job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. Person Specification This role requires a highly organised, polished, and emotionally intelligent individual with experience in luxury hospitality, private households, private client management, or high-end concierge/travel services. You will be service-led, commercially aware, and confident operating in a high-expectation environment where discretion, flexibility, and precision are essential. Required Skills & Experience • Experience in luxury hospitality, private household management, lifestyle management, or a similar high-service environment., • Knowledge of Arabic is essential, French as preferred optional, • Proven ability to manage multiple client requests and operational priorities simultaneously., • Strong interpersonal skills and the ability to build trust with UHNW clients and their representatives., • Excellent organisational skills and close attention to detail., • Possesses a naturally inquisitive mindset, with a keen interest in exploring new openings and emerging service offerings., • Ability to remain calm, resourceful, and solutions-focused under pressure., • Strong written and verbal communication skills in English; additional languages are advantageous., • Commercial awareness and an understanding of high-value client relationship management., • Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems., • A proactive mindset with the ability to anticipate needs and take ownership of outcomes. Benefits Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include: • 20 days annual leave, in line with company benefits guide, • Discretionary performance bonus (bi-annual and year-end), • Aviva pension scheme, • Monthly team socials, seasonal events, and WFH allowances, • One-month paid sabbatical after five years of service

Account Manager - Brand Partnerships & Motorsports London / Hybrid £35,000 - £40,000 + benefits Amazing Account Manager opportunity with a leading brand activations and motorsports event / production agency! The company With a pedigree in delivering brand activations, brand partnerships and live events for a myriad of sporting events, this agency is a leader in the industry. Working with brands on a global scale, they curate VIP guest experience programmes, corporate hospitality and track side experiences with the highest quality and service. Due to exciting client account wins this great company are growing their usually very stable team with this lovely Account Executive role! The role As Account Manger you will work closely with the Account Director to execute a wide range of brand activations & VIP guest programmes at global motorsports events. This is super client facing role is hybrid account management and project delivery with support from production - key is the ability to deal with VIP and C-Suite stakeholders and manage multiple global projects at any one time. Managing and scoping budgets, dealing with suppliers and internal creative / production elements as well as on-site managing the execution from a client services perspective is all part of this lovely role. About you To apply for this role you must have worked in a similar agency environment and have experience in managing sponsorship activations at sports events, as well as guest programmes, ideally with a passion for and interest in motorsports. With budget management in excess of £1m, the ability to spin multiple projects and manage demanding clients is what you love! Amazing opportunity to work with one of the best agencies out there. Get in touch with us to register your details if you are interested in other positions - we specialise in events, production, AV, creative, marketing, comms & advertising. hi@blankspacerecruitment.co.uk

FM Contract Manager ISS Facility Services UK are now seeking a highly capable FM Contract Manager to manage and lead a prestigious independent schools account, delivering a first-class integrated facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of performance, compliance and customer satisfaction across the contract. Reporting into the Key Account Director, the FM Contract Manager will be accountable for operational performance, staff welfare, financial control and continuous improvement. The role requires a strong leader who can build trusted relationships with key school stakeholders while driving service excellence and value. Key Responsibilities • Ensure the efficient and effective management of integrated facilities operations, including planned and reactive maintenance of buildings, engineering systems and assets, • Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements, • Act as the primary point of contact for the customer, building strong, long-lasting stakeholder relationships, • Lead, manage and develop the contract management and onsite teams, promoting a high-performance culture, • Ensure full compliance with health and safety legislation and embed a strong safety culture across the contract, • Maintain accurate records and reporting, including planned, scheduled and reactive maintenance and safe systems of work, • Own and manage contract budgets, financial targets and SLAs in a commercially responsible manner, • Manage customer queries and complaints through agreed procedures, ensuring timely and effective resolution Person Specification • Proven management experience delivering IFM/TFM services within an Education, Government, Public Sector or similar environment, • Experience managing technical infrastructure, assets and engineering systems, • Demonstrable experience delivering soft FM services, • Strong leadership and organisational skills, with the ability to drive operational strategy and continuous improvement, • Strong knowledge of relevant legislation, regulations and industry standards, • Effective stakeholder management and communication skills, • Service- and customer-focused mindset with strong commercial awareness The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

Compliance Officer - Hedge Fund Location: London Team: Compliance & Legal Reporting to: Chief Compliance Officer and General Counsel Overview We are seeking a Compliance Officer to join a growing multi-strategy hedge fund based in London. The role sits within a small, collaborative compliance team and offers broad exposure across the business, working closely with investment, operations, legal, risk, and senior management. The successful candidate will support the day-to-day compliance framework of the firm across multiple investment strategies and jurisdictions, helping to ensure adherence to FCA and SEC regulatory requirements and internal policies while contributing to the continued development of the compliance function. Key Responsibilities • Assist in the ongoing monitoring and enhancement of the firm’s compliance framework, policies, and procedures, • Support the delivery of the Compliance Monitoring Programme (CMP) and thematic reviews, • Monitor trading activity and investment processes for compliance with regulatory requirements, fund restrictions, and internal controls, • Conduct surveillance across areas including market abuse, personal account dealing, communications monitoring, and conflicts of interest, • Assist with regulatory filings and reporting obligations, including FCA and SEC related submissions, • Provide compliance guidance to investment professionals and broader business teams on day-to-day regulatory matters, • Support onboarding and due diligence processes for counterparties, brokers, vendors, and service providers, • Maintain and review compliance registers, including gifts and entertainment, conflicts, and insider lists, • Assist in the preparation and delivery of compliance training across the firm, • Support regulatory examinations, audits, and responses to investor due diligence questionnaires, • Contribute to compliance projects, regulatory change initiatives, and process improvements Candidate Profile • 4–8 years of compliance experience within an investment management firm, hedge fund, or asset manager., • Strong understanding of the UK regulatory environment, including FCA rules and market abuse regulations. SEC regulatory knowledge and experience would be a plus, • Experience supporting front-office investment activities and trade surveillance processes, • Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment, • Collaborative and pragmatic approach with strong communication skills, • Comfortable operating within a lean team structure where responsibilities are broad and hands-on, • Undergraduate degree or relevant professional qualification preferred If you believe you have the skills and experience to excel in this role and contribute to the firm’s continued success, we encourage you to apply. For more details, please contact Jon Pettet at jon.pettet@blackswangroup.com

🚀 NAM – Grocery & Wholesale 🏢 London – Hybrid 💰 £50-60k – 10% bonus + Car allowance Ignite is proud to be partnering with a fast-growing, purpose-led beverage business that is on a mission to eliminate single-use plastic and redefine the bottled water category. Since launching in 2015, the brand has sold over 75 million units and built strong momentum across UK retail. With ambitious plans for continued expansion, they are now looking for a commercially driven NAM to help accelerate growth. 🚀 The Opportunity This is a high-impact role that combines strategic account management with new business development. You’ll take ownership of key grocery customers including Tesco, Ocado and Booker, while also identifying and securing opportunities across wholesale and other emerging channels. If you thrive in entrepreneurial environments, love building relationships and enjoy winning new business, this is an outstanding opportunity to make a genuine impact. 🛠️ What You’ll Be Doing 🔹 Manage and grow a portfolio of key national and regional customers including Tesco, Ocado and Booker 🔹 Build strong relationships with buyers and key stakeholders 🔹 Lead joint business planning and annual negotiations 🔹 Drive distribution, visibility and rate of sale across your accounts 🔹 Identify and secure new business opportunities across grocery, wholesale and high street channels 🔹 Negotiate commercial terms, trade spend and promotional plans 🔹 Own account P&Ls, budgets and performance analysis 🔹 Deliver accurate forecasting and demand planning 🔹 Turn category and sales insights into clear commercial actions 🔹 Collaborate cross-functionally to ensure excellent in-store and online execution 🔹 Represent the business at trade shows, events and customer meetings 🌟 About You ✅ Experience in a National Account Executive, National Account Manager or similar FMCG commercial role ✅ Proven track record of growing existing accounts and winning new business ✅ Strong understanding of UK grocery retailers ✅ Commercially savvy with experience managing P&Ls ✅ Confident negotiator and relationship builder ✅ Analytical, organised and comfortable working in a fast-paced environment ✅ Excited by the opportunity to join a hands-on, high-growth business with a strong sustainability mission 🎁 What’s on Offer 💰 £50-60k – 10% bonus 🚗 Car allowance 🌴 25 days holiday, increasing with service 🏢 Hybrid working: 1 to 2 days per week in a central London co-working space, plus 1 day per month in Hertfordshire 🥂 Regular team socials What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

KPMG is creating a new "best in class" Quality Engineering and Testing Practice with a clear mission - to accelerate business change. By leveraging KPMG's considerable in-house industry knowledge with the leading test tools, methods and practices, KPMG is seeking to help our clients deliver efficient, high-quality change – while minimising risk. We are currently recruiting Senior Managers to work with KPMG’s Financial Services (FS) team, who can make a significant contribution to the development of our Quality Engineering and Testing Practice, through sector expertise, client engagements and delivery of new business opportunities. You will help define and grow the testing practice in the FS sector, taking responsibility for revenue targets, expanding the pipeline of opportunities and developing value propositions for the market in which we operate, which covers Banking, Insurance, Asset Management and Fintech. You will support the Testing Practice Directors and Partners in: • The development of the Testing Practice by formulating unique, value-add propositions and solutions that meet FS sector client requirements, in addition to managing and directing pursuit activity., • Delivering an individual revenue sales target., • Mentoring and coaching other members of the team., • Developing and converting a pipeline of opportunities across public sector clients., • Performing a key role in account and sector development across FS, helping the leadership to build the top line., • Building and maintaining strong client relationships across public sector clients, leveraging proven industry content and delivery capability., • Performing a senior role in delivery of engagements as required. Job Requirements: • Sales and Delivery, with associated sales and utilisation targets. Strong bid management abilities, with a proven ability to mentor and coach more junior team members., • Solution development, showing a clear ability as a Quality Engineering and Testing Subject Matter Expert to enhance existing solutions, and develop new ones, with specific emphasis on software testing as it relates to IT solutions and transformation in the public sector., • People management, building a team of consultants with the right mix of grades, competencies and experience to support client opportunities and projected growth., • Project management, with a proven ability to work as Programme Director / Engagement Manager running multiple client projects simultaneously where required. Industry Skills and Experience: • Experience working for a major advisory business or leading industry institution, ideally with a successful track record of Business Development and successful delivery in the FS sector (either across FS or specialising in a particular area such as Banking, Payments, Insurance, Asset Management or Fintech)., • Demonstrable track record of Business and Practice Development within a Consulting environment., • In-depth experience gained in sell-side institution with exposure to shaping and delivering significant programmes of IT Change., • In-depth understanding, knowledge and experience of the testing industry to include:, • testing services (type, costing, route to market),, • tools (commercial/open-source, selection and implementation),, • practices (methods by SDLC-type, test accelerators),, • metrics (selection, implementation), and, • key players (suppliers, tool vendors, industry “regulators”). Key areas of technical interest include: • Test automation and quality engineering, • Non-functional testing, • Accessibility testing, • Testing with AI, and testing of AI Individual skills: • Experience in the management of complex testing programmes across customer-facing and back-office systems, • Experience of leading multiple, diverse and complex client programmes., • Recognised as having both exceptional technical delivery skills and very strong business knowledge (in the public sector)., • Strong experience of working with, or for, FS sector clients, with a good understanding of the FS sector environment (or particular area, such as Banking, Payments, Insurance, Asset Management or Fintech)., • Ability to take client aspirations and ideas and support them in turning them into a practical delivery approach for a major programme, in line with relevant standards and business drivers., • Experience working closely with technology functions throughout the delivery lifecycle to enable a seamless transition to implementation within tight timeframes., • Solid problem-solving skills, ability to analyse complex data, identify core issues, investigate, evaluate and reach appropriate conclusions/solutions., • Excellent communication skills, with the ability to influence senior management and stakeholders, and to build and maintain strong team and client relationships., • Broad personal networks across industry to support business development opportunities., • Strong interpersonal & written communication skills, both a self-starter and strong team player.