Onboarding manager jobs in United Kingdom - Page 4

L&D Advisor | Enfield | £40,000 | Onsite | Full Time | June Start Reporting to the L&D Manager, this role is all about being visible, hands-on, and building strong relationships with employees, managers, and stakeholders to bring learning initiatives to life. This is a practical, delivery-focused role, it’s about execution, engagement, and presence rather than owning L&D strategy. What you’ll do • Take ownership of the employee induction experience, ensuring new starters feel welcomed, engaged, and clear on organisational values and ways of working, • Facilitate learning sessions, workshops, and development activities, • Coordinate learning logistics, including scheduling, attendance, materials, and on-site delivery, • Partner with managers to identify learning needs and boost engagement with development initiatives, • Support the embedding of a consistent learning culture across the site, • Provide feedback to the L&D Manager on programme effectiveness and emerging development needs, • Contribute to the growth of the L&D function as it expands About you This role suits a delivery-led L&D professional with credibility and presence on site. You are confident in a visible role and comfortable being the day-to-day face of learning and development. You will ideally bring: • Proven experience delivering inductions, workshops, and development sessions in person, • Confidence facilitating groups at all levels, from early career to experienced professionals, • Hands-on experience managing structured onboarding programmes and improving the new starter experience, • Exposure to career pathways, progression frameworks, capability models, or talent development programmes, • Strong stakeholder engagement skills, working closely with line managers and employees in a face-to-face environment, • Solid operational L&D capability, including coordinating learning activity end-to-end, • Strong organisational skills and attention to detail Working style and fit • Comfortable being on site five days a week and acting as a recognisable point of contact, • Suited to environments where visibility matters, such as head office or customer-focused teams, • Professional, resilient, and discreet, able to support a small but growing L&D function, • Ambitious to grow with the team over time, without needing to own strategy from day one

TITLE: VP, Head of Procurement DEPARTMENT: Procurement REPORTING TO: CAO OFFICE LOCATION: London ROLE TYPE: Hybrid, Full-time IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Role Overview: The VP, Head of Procurement is responsible for developing and executing the organization’s global procurement strategy to ensure cost efficiency, quality, compliance, and sustainability across all sourcing activities. This role oversees supplier relationships, negotiates major contracts, and drives innovation in procurement processes to support business objectives. How You Will Make an Impact: Strategic Leadership • Define and implement a global procurement strategy aligned with IPC’s Objectives and Goals. In particular focusing on SaaS, • Drive cost optimization, risk management, and supplier performance improvement., • Build and maintain strong relationships with key suppliers and partners., • Negotiate high-value contracts ensuring favourable terms and risk mitigation., • Lead procurement transformation initiatives, including digital tools and automation, with particular focus on AI innovation., • Ensure timely and cost-effective sourcing of goods and services., • Oversee category management and spend analysis to identify savings opportunities, • Ensure adherence to regulatory requirements and ethical sourcing practices., • Manage and develop a high-performing procurement team., • Foster a culture of collaboration, innovation, and continuous improvement. Essential Skills and Experience to be Successful in this Role: • 10+ years of progressive experience in procurement or supply chain, with at least 5 years in a senior leadership role., • Proven track record in global sourcing, contract negotiation, and supplier management., • Strong knowledge of procurement technologies and digital transformation., • Excellent leadership, communication, and stakeholder management skills., • Ability to manage complex, multi-country procurement operations. Desired Skills and Experience: • Familiarity with ESG principles and sustainable procurement practices., • Previous roles within a SaaS based company What’s in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including: • Competitive Base Salaries, • Private Medical Insurance, Dental Insurance and Optical Reimbursement, • Salary Sacrifice Pension Scheme, • 25 Holidays per Year Plus Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to “IPC University” our Internal E-Learning Platform, • Enhanced Parental Leave, • Wellness Program, • Fitness Membership, • Cycle to Work Scheme, • Season Ticket Loan Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on and . IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities, and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years

Digital Data Analyst £55,000 - £65,000 Hybrid role – 3 days in Central London Stanton House is supporting a major telecoms partner undergoing a digital transformation. We’re looking for a Digital Data Analyst who can take ownership of rebuilding all digital reporting and bring strong SQL expertise to a new and evolving team. This is a great role for someone who enjoys solving reporting issues at the root, building scalable data foundations, and working closely with the Digital Lead to modernise digital measurement. Key responsibilities: • Rebuild and streamline all digital reporting over the next 6–9 months (major focus of the role), • Extract and model digital data using SQL (GA4, BigQuery/Databricks), • Build clear, reliable dashboards in Power BI or Tableau, • Support verification of Tag Manager setups and onboarding of new digital vendors (e.g., AppsFlyer, attribution tools), • Help define online journeys and funnels for future digital reporting, • Provide insight on digital performance trends and optimisation opportunities, • Work proactively with stakeholders, prioritising effectively and pushing back where needed Skills needed: • Strong SQL experience (comfortable working with large datasets), • Experience with BigQuery, • Ability to build dashboards beyond drag‑and‑drop templates (but not a full BI developer), • Exposure to GA4, GTM or similar digital analytics tools, • Understanding of digital journeys, funnels and online performance metrics, • Proactive, takes initiative, manages their own workload effectively

ABOUT VIVIENNE WESTWOOD Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. It also involves direct support to the Global HR Director on People priorities, complex cases, and strategic initiatives as required. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation. This role is full time based onsite at the Head Office in Battersea, London. KEY RESPONSIBILITIES Strategic People Leadership • Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture., • Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation, ensuring robust governance of People policies and practices in line with UK employment legislation and best practice., • Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications, maintaining clear standards, quality control and alignment with workforce plans set by the Director., • Ensure effective delivery of performance and capability frameworks through the People team, including probation management, performance reviews and performance improvement processes., • Oversee the development and delivery of in-house training programmes, ensuring alignment with business needs and capability gaps., • Manage the effective use of the LMS platform, including content creation, reporting, compliance tracking and continuous improvement., • Oversee relationships with external training providers, ensuring quality, value for money and alignment with development priorities., • Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll, maintaining robust internal checks and controls within the People team., • Oversee the administration of Director-approved pay, bonus and retail commission frameworks, ensuring information provided for calculation and payment is complete and accurate., • Support and provide oversight to the People team in the management of health-related cases, including disability, reasonable adjustments, Occupational Health referrals and Equality Act considerations, ensuring fair, compliant and risk-aware outcomes., • Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management., • Partner with Office Management on People-related risk and health and safety matters., • Ensure effective delivery of People-related support to CSR initiatives through the People Leads, including provision of workforce data, policy alignment and employee volunteering coordination., • Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes., • Work closely with senior stakeholders and cross-functional leaders across the UK, EU, US and Thailand to support the delivery of People initiatives, organisational change and risk mitigation., • Lead and line manage the People team, setting clear standards, priorities and accountability, ensuring delivery aligns with strategic direction set by the Director., • Maintain full oversight of team activity and output across all People functions, providing guidance, quality control and escalation management where required., • Develop team capability across employee relations, stakeholder management and pragmatic problem-solving, balancing effective delegation with hands-on support where necessary., • Contribute flexibly to any other ad hoc tasks and projects. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation., • Proven capability leading complex employee relations matters, organisational change, and People risk., • Strong experience overseeing the full employee lifecycle, HR operations, and People governance., • Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance., • Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers., • Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs., • Solid working knowledge of UK employment legislation and HR best practice., • Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls., • Exposure to immigration, right-to-work, and sponsorship processes., • Confident stakeholder manager with experience partnering senior leaders across functions and geographies., • Comfortable working with People data, systems, and reporting to inform decisions and improve capability. BENEFITS • Staff discounts, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox Discounts and Wellness Hub, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Training and hands-on experience, • Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

Africell, the pan-African mobile telecommunications company, is recruiting a HR Manager to be based in London, UK. We are seeking candidates who have worked or lived within Africa and have demonstrable experience working within African markets. Proficiency in either French or Portuguese is essential, as the role requires effective communication across diverse regions. The role is responsible for: Strategic HR Support & Business Partnering • Support the Group Chief People Officer in executing HR strategy across African markets, • Partner with local HR teams and business leaders to align people initiatives with business goals, • Translate Group HR frameworks into practical, locally relevant solutions, • Provide guidance on people-related decision-making across multiple countries End-to-End HR Delivery • Support and oversee the full employee lifecycle (recruitment, onboarding, performance, development, offboarding), • Provide hands-on support and advisory to local HR teams on complex HR matters, • Ensure consistency in HR policies, processes, and reporting across markets, • Drive HR operational excellence and continuous improvement Organizational Development & Change • Support organizational design initiatives aligned with evolving business needs, • Assist with workforce planning, restructuring, and role optimization, • Drive change management initiatives across markets, • Support employee engagement programmes and culture-building initiatives Talent Acquisition & Employer Branding • Support local and regional recruitment strategies to attract top talent, • Ensure alignment with Group recruitment standards and processes, • Partner with local teams to strengthen Africell’s employer brand, • Monitor recruitment metrics and drive improvements Performance & Talent Management • Support the rollout and adoption of performance management frameworks, • Drive a high-performance culture through coaching and guidance to managers, • Contribute to succession planning and leadership development initiatives, • Support talent reviews and development planning across markets Employee Relations & Compliance • Provide guidance on employee relations issues across different jurisdictions, • Ensure compliance with local labor laws and Group policies, • Support investigations, disciplinary processes, and conflict resolution, • Strengthen relationships with key stakeholders including unions and regulators where applicable HR Projects & Systems • Support implementation and optimization of HR systems and tools, • Contribute to regional HR transformation and improvement projects, • Monitor HR metrics and provide insights to support decision-making You will work with the Human Resources teams to achieve the contribution to Africell’s mission of bringing affordable, fast, and secure mobile connectivity to millions of customers across Africa. The ideal applicant will be skilled and also have at least 8 years’ experience in: • HR systems, • HR best practices and employment legislation across African markets, • HR systems and data-driven decision-making, • Talent management, organizational development, and employee relations, • Stakeholder management and influencing skills, • Ability to work across diverse cultural environments, • Hands-on, proactive, and solutions-oriented, • High level of resilience and adaptability, • Analytical and problem-solving capability, • Excellent communication and interpersonal skills, • French or Portuguese will be advantageous Why join Africell? Working at Africell gives you the opportunity to be part of something big and meaningful. We are more than a telecommunications company. We are a team committed to transforming African lives, communities, economies, and societies through the marvel of mobile connectivity. Africell has been in Africa for twenty-five years. We focus deeply on our core markets and invest in them for the long term. We have a unique profile within Africa’s technology sector. We are creative, innovative, and nimble, and we thrive on overcoming challenges. By joining Africell, you become part of a mission to bridge the digital divide in a region with immense potential. Whether you are in Angola, the Democratic Republic of Congo, The Gambia, or Sierra Leone, or at our head office in London, your career with Africell will have a real daily impact and give you the chance to contribute directly to Africa’s development. What makes Africell different? • Purpose-driven work: Every call connected, every byte of data delivered, and every mobile money transaction completed brings someone closer to opportunity, education or a loved one. Your work truly matters., • Growth opportunities: We invest in our people through training, mentorship, and career mobility, including partnerships with some of the world’s top educational institutions., • Inclusive culture: We promote and empower local talent and maintain an environment in which diverse perspectives are encouraged., • Innovation at heart: We understand our African operating markets, and we tailor our technology and services to meet their specific needs and challenges., • Community impact: We support the communities we operate in, not just through mobile services, but through jobs, partnerships, and development initiatives. Your next chapter starts here If you want to operate at the forefront of mobile telecommunications, make a real difference in Africa and grow your career, then Africell welcomes your application. Come build Africa’s digital future with us.

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

Administration Manager | Lead and Modernise a Core Business Function If you’re currently managing an admin team but feel your role is limited to oversight rather than having a real say in how things are run, this offers the opportunity to step into a position where you can shape how a firm operates day to day. This is a role with real ownership, where you will lead a function, improve processes, and directly impact how efficiently the wider business runs. The Firm This is a full-service London law firm with a broad client base spanning individuals, businesses, and international clients. The firm has built its reputation on offering a partner-led, commercially focused service across a range of practice areas, combining high-quality legal work with a more agile and accessible approach than larger firms. Clients are often long-standing, with relationships built on responsiveness and consistency. Internally, there is a strong emphasis on collaboration between teams and departments. Business support functions are seen as integral to the firm’s success, not separate from it, which means your role sits close to both fee earners and senior leadership. The culture is professional but modern, with an openness to improving systems, processes, and ways of working. There is a clear recognition that operational efficiency and client experience go hand in hand. The Role You will take ownership of the administration function across the firm, overseeing day-to-day operations while identifying opportunities to improve efficiency and consistency. Your focus will be on both people and process. You will manage a small team of administration and compliance specialists, setting clear expectations, supporting development, and creating a high-performing, accountable culture. Alongside team leadership, you will review and streamline administrative workflows across areas such as file management, document handling, and client communication. You will ensure processes are not only effective but aligned with regulatory requirements, including Lexcel standards and client onboarding compliance. A key part of your role will be using data to drive decisions. You will produce and analyse management information, track performance across the team and wider business, and use this insight to improve how the function operates. You will also act as a central point of contact for internal stakeholders, ensuring the admin team supports fee earners effectively while maintaining high standards of client service. The Candidate • Experience managing a team of legal administrators, • Strong understanding of legal compliance, particularly client onboarding and file management processes, • Proven ability to lead, develop, and motivate a team, • Strong organisational and analytical skills, with the ability to manage multiple priorities, • Experience improving processes and driving operational efficiency, • Confident communicator, able to build relationships across all levels of a business, • Commercially aware, with an understanding of how administration supports wider business performance What’s On Offer • £40,000 – £45,000 depending on experience, • Hybrid working (4 days in a central London office, 1 day from home), • A role with genuine ownership over a key business function, • The opportunity to shape and improve how the firm operates internally, • Exposure to senior stakeholders and involvement in wider business initiatives, • A position that offers both operational responsibility and longer-term development, • This is an opportunity to move beyond a purely operational role into one where you can influence how a firm runs and evolves, and your role will evolve with that. If this is of interest, then please apply now or reach out to Freddie Bolwell for a confidential discussion.

Job Title: Staffing Operations Manager – Events & Hospitality Salary: £40,000 + bonus Location: London The Role We are working with a fast-growing events and concessions business seeking a Staffing Operations Manager to lead and scale their national casual workforce. This is a hands-on, people-focused role where you’ll oversee recruitment, scheduling, training, and performance of large event teams, ensuring smooth delivery across high-profile venues and peak trading periods. Key Responsibilities • Lead national staffing operations across multiple venues and events, • Oversee high-volume recruitment, onboarding, and training of casual staff, • Manage and develop a team of Staffing Managers, • Collaborate with operations and logistics teams to meet staffing needs, • Monitor performance, engagement, and retention across the workforce, • Manage staffing budgets, payroll accuracy, and agency usage, • Ensure compliance, health & safety, and onboarding standards About You • Proven experience managing large casual or event staffing teams, • Strong leadership experience managing full-time and seasonal staff, • Background in high-volume recruitment within events or hospitality, • Excellent organisational and stakeholder management skills, • Hands-on, proactive, and thrives in a fast-paced environment, • Strong understanding of compliance, payroll, and staffing processes What You’ll Bring • A people-first mindset with a passion for team development, • A hands-on, “lead from the front” approach, • Strong problem-solving and operational thinking, • Flexibility to work weekends, events, and peak seasons If you are keen to discuss the details further, please apply today or send your CV to Get social…… • Tweet us @COREcruitment

We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: 💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve. ✨ Be brilliant: We show up with curiosity and energy, always striving for better. 🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do. 💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As the Product Manager – Regulated Lending (6 months fixed term contract), you will be at the forefront of transforming the way borrowers access funding. You will lead a cross-functional team to deliver the Bank’s first regulated lending product and enable faster, better, more transparent lending decisions for our customers. Reporting to the Head of Product, you’ll own the delivery and launch of this new product, ensuring it meets customer/broker needs, complies with regulatory standards, and drives business growth. You’ll work with senior stakeholders across Recognise and third-party technology providers to deliver our ongoing MVP build, pilot and full launch, then shape future phases to iteratively improve the product. Key Responsibilities Discovery & delivery • Lead product development for a new Regulated Bridging product, • Work closely with the project Business Analyst to translate business requirements into clear product specifications and user stories, • Partner with engineering and third‑party platform providers to ensure requirements are understood, edge cases are designed for, and solutions are delivered on time and to standard, • Document and communicate progress, risks, decisions and trade‑offs clearly to stakeholders, ensuring alignment across the programme., • Support readiness for launch by coordinating UAT, operational process design, broker onboarding, and internal training., • Use broker, borrower and market insights to refine our MVP scope and pilot design, while shaping the roadmap for future phases. Collaboration & coordination • Work with ExCo, Risk, Compliance, Credit and Operations to shape the product and processes, ensure regulatory alignment (including MCOB and Consumer Duty), and mitigate risks throughout development., • Be the central point of coordination between internal teams and external vendors (including Mambu, nCino and other technology partners) to ensure smooth, integrated delivery., • Collaborate with marketing, distribution and partnerships teams to design and support broker engagement, pilot execution and go‑to‑market activities. Performance & optimisation • Define and track success metrics and KPIs for the MVP, pilot and full launch – including operational efficiency, decisioning speed, customer outcomes, conversion and broker satisfaction., • Identify opportunities to optimise processes, platform functionality and user journeys as part of post‑launch iterations and future roadmap phases. Corporate Responsibilities • Read and follow all relevant company policies and procedures, • Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy, • Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role Required Skills & Experience • 4+ years in Product within Regulated Lending at a bank or fintech, • Leading cross-functional teams to launch and grow products that have solved customer problems and delivered measurable business outcomes, • In-depth knowledge of customer/broker needs in the specialist property lending market, including Regulated Bridging, • Collaborating with commercial, credit and operational teams to deliver seamless lending experiences, • Working within a regulated environment, ensuring compliance with Consumer Duty, MCOB and other relevant regulations, • Working with Mambu, nCino or similar banking platforms Why Join? At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝. We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing. If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you. Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real-time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high-growth scale-up with the backing and infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across real-time data collection and unification, streaming infrastructure, audience segmentation, and AI-driven personalisation and decisioning. What sets this apart is the combination of two highly complementary platforms — one focused on customer data infrastructure, the other on ecommerce monetisation and real-time relevance — creating a uniquely powerful, end-to-end solution. Still early in its combined journey, the business is experiencing strong momentum, with growing demand from enterprise customers looking to better leverage data, AI, and personalisation to unlock new revenue opportunities. Following a recent strategic merger, we have combined best-in-class capabilities across data infrastructure, AI, and ecommerce to create a truly differentiated platform. The business is scaling rapidly, now powering billions of transactions annually and enabling hundreds of millions of customer interactions for some of the world’s most recognisable consumer brands. This is a unique opportunity to join a company at an inflection point - where product innovation, market demand, and commercial momentum are all accelerating. Why This Opportunity Stands Out • Operates in the high-growth CDP and data activation market, one of the most in-demand areas in SaaS, • A market-leading platform trusted by global enterprise brands, • Strong product-market fit, with clear ROI for customers (driving revenue, retention, and personalisation at scale), • Backed by advanced AI and machine learning capabilities, enabling real-time decisioning, • Significant post-merger momentum, unlocking new cross-sell opportunities and accelerating growth, • Exposure to complex, high-value enterprise customers and strategic use cases The Role As a Senior Customer Success Manager or Customer Success Manager (there are 2 roles), you will own and grow relationships with a portfolio of strategic enterprise customers across EMEA. You will act as a trusted advisor, helping customers unlock the full value of a powerful data platform while driving adoption, expansion, and long-term success. This is a highly commercial CSM role with clear impact on revenue growth. Key Responsibilities • Build deep, trusted relationships with senior stakeholders across enterprise accounts, • Partner with customers to define and execute data-driven success strategies aligned to business goals, • Drive adoption of the platform by enabling high-impact use cases across marketing, product, and data teams, • Identify and deliver expansion opportunities across products, features, and use cases, • Lead strategic business reviews, demonstrating ROI and aligning on future growth plans, • Collaborate closely with Sales, Solutions, and Product teams to deliver a seamless customer experience, • Act as the voice of the customer internally, influencing product innovation Requirements • 3+ years in Customer Success, Account Management, or Solutions Consulting within enterprise SaaS, • Experience working with large, complex, global customers, • Strong understanding of data, martech, CDPs, or adjacent technical platforms, • Commercially minded with a track record of driving retention and expansion, • Strong stakeholder management, including executive-level engagement, • Ability to translate data and platform capabilities into tangible business outcomes, • Comfortable operating in a fast-paced, high-growth environment What Success Looks Like • High retention and expansion across enterprise accounts, • Strong platform adoption and measurable customer outcomes, • Growth in strategic, high-value use cases, • Long-term, trusted partnerships with customers Culture & Environment • High-performance, high-growth environment with strong momentum, • Collaborative, ambitious, and product-focused culture, • Clear progression opportunities in a scaling business, • Strong emphasis on innovation, ownership, and impact Benefits • Competitive salary + bonus, • Equity participation, • Enhanced benefits package, • Opportunity to work with leading global brands, • Exposure to cutting-edge AI and data technology

Manager — Strategy Consulting, Data & Economics London | Permanent, Full Time | Competitive salary + bonus The opportunity: Most data consultancies help organisations use their data better. This firm helps them understand what it's actually worth — and what needs to change to realise that value. This is a specialist boutique at the forefront of Data Economics: a growing discipline that sits at the intersection of strategy consulting, financial modelling, and data strategy. Their clients are some of the UK's largest infrastructure, utilities, and transport organisations. The work lands at board level. The problems are genuinely hard. They are looking for a Manager-level consultant to join as a core delivery team member. You will have 3–6 years of consulting experience, own workstreams end-to-end, and bring real depth in at least one of the firm's practice areas — whether that's data strategy and governance, financial modelling and investment cases, analytics advisory, or business change. What the work actually looks like: You will work within squads led by a senior consultant, taking defined workstreams from brief to output. That means building models and analysis, running workshops, presenting findings to mid-level clients, and mentoring junior analysts. You will also contribute to the methods and IP that make the firm's work repeatable and scalable. The firm works across four domains — and strong candidates will have genuine depth in at least one: Data Economics & Valuation — building the financial models and investment cases that help organisations quantify the value of their data assets and make the case for data investment at board level. Data Asset Management — forensic assessment of data quality, lineage, and fitness for purpose; identifying why data isn't meeting the needs of its users and building the remediation roadmaps that fix it. Business Change — operating model design, process improvement, and organisational alignment to help clients embed data-driven ways of working. Actionable Intelligence — analytics strategy, KPI design, and decision-support frameworks that translate data into meaningful insight for senior stakeholders. Day to day, you can expect to: • Own workstreams end-to-end, from brief to client-ready output, • Build analysis, financial models, and structured presentations to a high standard, • Manage day-to-day client interactions — workshops, findings sessions, relationship-building at mid-level, • Support senior team members on delivery planning and risk management, • Mentor and review the work of junior analysts, • Contribute to the firm's growing library of methods, frameworks, and IP What we are looking for You are a structured, delivery-focused consultant with a track record of owning complex analytical workstreams and communicating findings clearly to clients. You will have: • 3–6 years of experience in a strategy consulting, data advisory, or professional services environment, • Clear workstream ownership — able to take a brief and deliver a high-quality output independently, • Strong analytical skills — comfortable building models, structuring analysis, and translating complex findings into clear client outputs, • Confident communication — written and verbal, with experience running client workshops and presenting findings, • Genuine domain depth in at least one area: data strategy, data governance and quality, financial modelling, investment case development, or analytics advisory, • Awareness of commercial context — scope, quality, and what good delivery looks like You are likely coming from: • A data strategy or analytics consultancy — PA Consulting, Baringa, Dufrain, Artefact, or a Big 4 data advisory practice, • A strategy house with data, transaction, or investment case exposure — EY-Parthenon, Deloitte S&O, PwC Strategy&, Oliver Wyman, or Kearney, • An economic or regulatory advisory practice with strong analytical and financial modelling foundations You will not be a fit if: • Your experience is primarily in technology delivery, data engineering, or platform implementation, • You have been in a PMO, programme management, or project coordination role rather than analytical advisory, • You have not owned external client workstreams independently, • Your consulting experience is under 3 years Why now, why this firm The field is genuinely emerging. Data Economics is being defined right now, and this firm is at the front of it. Joining at this stage means being part of building something, not inheriting a finished model. The work is real from day one. No extended onboarding or shadow work. You will be on live engagements quickly, working on problems that matter to serious organisations — including some of the UK's largest national infrastructure clients. The culture is built on trust. A small, high-calibre team with no unnecessary layers. Your work is visible, your contribution counts, and the people around you are genuinely excellent. The package is competitive. Benchmarked against consulting market rates, with private health cover, enhanced mental health support, generous family policies, and access to professional financial advice. Flexibility with purpose. Around 60% in-person collaboration in London, with genuine autonomy to shape the rest of your week around where you do your best work. This role is being recruited on a confidential basis by Nicholson Glover. The client's name will be shared with suitable candidates at first conversation stage. To apply or find out more, please get in touch with Francis Nicholson at Nicholson Glover. 📍 London | Hybrid | 💼 Permanent, Full Time | 💰 Competitive salary + bonus

Client Success Manager London | Hybrid | 3 days in the office | £60,000 to £100,000 depending on experience We are partnering with a high growth business operating across programmatic media, data, and technology, looking to hire a Client Success Manager into a globally focused role with strong strategic exposure and lead-level responsibility. This is an excellent opportunity for someone who enjoys working with enterprise clients in complex, multi market environments and wants to play a central role in driving platform adoption, client satisfaction, and long term value across key accounts. The role As Client Success Manager, you will sit at the centre of a number of strategic global client relationships, helping to ensure platform solutions are implemented successfully, adopted effectively, and continually delivering value. You will work closely with senior client stakeholders as well as internal teams across product, tech, analytics, enablement, and local markets. The role requires someone who can manage complexity, build trust quickly, and bring structure to multiple workstreams across regions. Key responsibilities • Own day to day client success relationships with senior global stakeholders across key accounts, • Lead onboarding and rollout plans for global platform engagements across multiple markets, • Coordinate closely with internal teams to ensure successful delivery, adoption, and ongoing support, • Manage escalations end to end, including triage, communication, resolution tracking, and post issue review, • Drive adoption and engagement through regular business reviews, training, and enablement programmes, • Ensure product releases, updates, and changes are communicated clearly to relevant stakeholders, • Act as the central point of contact for client feedback, feature requests, and enhancement priorities, • Partner with product and internal teams to help shape roadmap discussions and improve the client experience, • Build strong alignment between global and local stakeholders to keep programmes on track Skills and experience required • Experience in client success, account management, programme management, or a similar role, • Background in adtech, martech, SaaS, media technology, or another platform led environment, • Experience managing enterprise clients, ideally across global or multi market accounts, • Strong understanding of onboarding, client adoption, and platform engagement strategies, • Experience handling support processes and managing escalations in a structured way, • Comfortable using data and performance metrics to identify trends, risks, and opportunities, • Strong communication skills with the ability to engage both end users and senior stakeholders, • Highly organised, proactive, and confident managing multiple projects and stakeholders at once, • Able to work cross functionally in a fast paced, international environment Why consider this role? • Opportunity to take on a genuinely global remit, • High visibility role with strategic importance across key enterprise relationships, • Broad internal exposure across commercial, product, tech, and analytics teams, • Chance to join a business continuing to invest in its platform and client offering, • Lead-level scope and ownership within a Client Success Manager title 📊 Curious how your salary compares across the Adtech market? We’ve just released our latest Salary Survey, built from real hiring data. It highlights where salaries are moving, where demand is strongest, and what top talent is commanding in today’s market. If you’re benchmarking your next move or simply want a clearer view of the landscape, it’s worth a look. ___

About the Company: Prema Cognition (PREMAZ) is a health technology company developing tools for the early detection and monitoring of cognitive decline and dementia. Founded by medical doctor Julia Cooney and developed in collaboration with the University of Cambridge Memory Lab, PREMAZ aims to shift dementia care from late-stage treatment to earlier detection and prevention. Our core product is a precision memory assessment, a scalable digital cognitive test designed to detect subtle changes in cognitive function and track them over time. PREMAZ works with a range of partners across healthcare and research, including neurology and GP clinics, longevity clinics, pharmaceutical and biotech research organisations, and care providers such as nursing homes and assisted living facilities. PREMAZ is venture-backed and recently closed its first external funding round to support the next phase of product development and clinical partnerships. The Role We are looking for a Product & Customer Operations Manager to sit at the centre of the company and act as the bridge between our customers and engineering team. The primary focus of this role is product management and delivery coordination, ensuring that customer insights are translated into product improvements and that the engineering team remains aligned. You will help prioritise feature development, coordinate product delivery, and support the ongoing evolution of the PREMAZ platform. A secondary part of the role involves working with customers using the platform, helping gather feedback, troubleshoot issues when needed, and ensure successful deployments. These interactions will play an important role in informing product decisions and identifying opportunities for improvement. This is a high-ownership role in an early-stage startup, where you will have significant influence over how the product evolves. The role would suit someone currently working in product, product operations, or customer success who is ready to step into a role with more significant ownership and direct impact on the product. You will work closely with the founding team and engineering team to help shape how PREMAZ develops as we scale. Key Responsibilities Product Management • Translate customer feedback into product requirements and feature requests, • Maintain and prioritise the product backlog, • Work with the founders and engineering team to define the product roadmap, • Work closely with the engineering team to track feature development and delivery, • Help run sprint planning and ensure development priorities remain aligned with customer needs, • Act as the primary point of contact for product-related questions from customers and partners, • Support onboarding of new clinics and research partners, • Troubleshoot product issues and coordinate with the engineering team to resolve them, • Gather structured customer feedback and identify common requests or pain points. Your Background: • 4-6 years of experience in product management, product operations, or customer operations, ideally in digital health or healthcare technology, preferably within a startup or high-growth company., • Strong organisational and prioritisation skills, comfortable managing senior team members, • Ability to communicate effectively with both technical teams and non-technical users, • Comfortable interacting directly with customers and supporting product adoption, • Experience working with product management tools such as Jira, Linear, Notion, or similar., • Basic technical literacy (APIs, data structures, or coding experience), • Experience working in healthtech, digital health, or clinical software Nice to Have • Familiarity with agile product development, • Experience working with B2B SaaS products, • Technical proficiency, including coding experience or the ability to work directly with APIs, data structures, and software systems, • Background or interest in neuroscience, cognitive health, or healthcare innovation Why Join PREMAZ • Work on one of the most important challenges in healthcare: early detection of dementia, • Collaborate with leading researchers from the University of Cambridge, • Join an early-stage startup where your work will directly shape the product and customer experience, • Gain exposure to product development, clinical research, and digital health innovation, • Significant ownership and responsibility early in your career, with the opportunity to grow into a CPO role as the company scales Compensation & Benefits: • Salary: £45,000 + equity (0.2–0.7% depending on experience), • Flexible hybrid working, with 1-2 days per week in person at our office in Chiswick, West London, • Opportunity to travel across the UK and to the US to support clinic deployments and customer relationships

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

The Construction Project Manager will support Chick-fil-A’s construction efforts across the UK for all restaurant concepts, including traditional and non-traditional locations. The role will support the day to day project management of Chick-fil-A restaurant builds in the UK. This individual will report to the Development & Construction Lead and they will partner with numerous people and teams across the business. Responsibilities: Support Real Estate, Design, and Pre-Construction strategies • Work alongside Real Estate, Developers, and Partners to build the brand through all traditional and non-traditional formats, • Working with the Development & Construction Lead, support and influence site and building design and procurement strategies, processes, and solutions that support real estate negotiations, restaurant development, and sustainable pipeline growth, • Influence a wide range of design complexities for all Restaurant concepts in country, including a high percentage of custom designs. Responsibilities include establishing feasibility and influencing design (e.g. Licensing, In-Lines, Malls), understanding and mitigating risk around complex MEP/geotechnical/environmental challenges (e.g. Free-Standing), and influencing mechanical systems strategy (e.g. In-Lines, Malls), • Support deal negotiations by providing knowledge and input of Chick-fil-A building and site requirements to ensure financial stewardship and expectations of operational quality are upheld, • Provide day to day project management on any new development of Chick-fil-A restaurants in the UK Identify, develop, influence, and support all new strategic partners across the UK • Support the Development & Construction Lead to introduce the Chick-fil-A brand to all new partners, • Support the Development & Construction Lead to manage partner contracts, lead them through the project approvals process, ensure they are delivering on each project, and equip them to represent Chick-fil-A well in new markets, • Partners include: surveyors, civil engineers, landscape architects, planning consultants, utility consultants, cost consultants, traffic consultants, land use attorneys, geotechnical/environmental consultants, environmental outside counsel, architects, kitchen designers, mechanical, electrical, plumbing, and structural consultants, sign vendors, equipment vendors, political consultants, general contractors, and project management consultants Develop structure and remove barriers to enable Chick-fil-A’s expansion into the UK by leveraging/adapting US programs where it makes sense and building new UK programs • Represent Chick-fil-A at planning meetings and other project specific meetings requiring professional development and design presence, • Create, adapt, and implement scalable development and construction processes (contracting, methods, design standards, construction practices, etc.) for traditional and non-traditional restaurants, • Partner with National Accounts to source, onboard, and lead many new UK partners, • Provide strategic vision and leadership for big change management initiatives (e.g. LEAN development and innovative construction methodologies) Financial stewardship • Financial responsibilities for construction site costs, • Partner with cost consultants to ensure we tender, evaluate, and procure the scope of work through qualified construction partners Influence organisational stakeholders • Partner with Real Estate on site finding, • Partner with organisational stakeholders such as Operators, Real Estate, Legal, Field Operations, Supply Chain, Technology, Restaurant Experience, and Public Affairs to ensure effective communication, teamwork, and great results, • Partner with Franchisee Selection to support the selection/onboarding of Operators and assist in determining timing of Grand Openings, • Work closely with the Operator to communicate all turnover and opening dates, and ensure the team is focused on delivering with excellence and zero punch list, • Represent Chick-fil-A in values and in practice to landlords during development, construction, turnover, and during the contractor and landlord’s warranty period Qualifications • Bachelor’s degree Construction, Architecture, Engineering, or related field, • Background in construction, consistently delivering the highest quality final product, • Previous UK restaurant/retail development and construction experience, • Ability to manage multiple projects of varying complexities at the same time, • Strong organisational skills, • Demonstrated interpersonal skills, • Effective communicator (written, verbal, as an individual, and in group setting), • Previous experience in selecting/developing partners and building high performing teams, • Strong financial acumen, • Strong technical capabilities (e.g. electrical, mechanical, civil), • Strong understanding of the planning approval process, • Strong background in project management and contract negotiations Minimum Years of Experience 4 Travel Requirements 50% + Required Level Of Education Bachelor's Degree

About the Betting and Gaming Council (BGC) The Betting and Gaming Council is the standards body for the betting and gaming industry and its members include betting shops, casinos and online betting and gaming companies. Betting and gaming is a key part of the UK’s dynamic and diverse leisure and entertainment industry. The industry contributes over £4 billion in taxes to the UK Exchequer and provides work for over 110,000 people. As the single industry body, we work with our members, large and small, to raise standards, create a culture of safer gambling and build public and institutional trust in our world class industry. Established in 2019, the BGC puts the customer first to drive standards over and above regulatory requirements to ensure a safer, fairer betting and gaming experience for all. The opportunity: Office and Facilities Coordinator (Part-Time) The BGC has built a strong and professional team delivering for our members and their strategic priorities. We are now seeking an Office and Facilities Coordinator to join our Operators team to help ensure the smooth and efficient daily running of the BGC office. The role is part time, based in our offices in Westminster, with salary £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) per annum dependent on experience. About you You must be detail-oriented, efficient, and comfortable handling administrative tasks, and communication with members and contractors. The ideal applicant should have office management experience, be proficient in MS Office, and show strong organisational skills. This is a fantastic opportunity for someone who thrives in a fast‑paced, collaborative environment and enjoys being the go to person for keeping the office running smoothly. The role requires a proactive individual to ensure efficient office management and support for the team. Job Description Job Title: Office & Facilities Coordinator (Part-Time) Location: Westminster, London Working hours: 4 days per week, 10:00am–3:00pm (20 hours per week) Employment type: 12 months fixed term contract Reports to: Executive Assistant to CEO Job Purpose · To support the smooth day-to-day running of the organisation’s Westminster office by providing reception, office management and administrative support. · To act as the central point of contact for office operations, visitors, suppliers and facilities, helping to maintain a professional, organised and welcoming working environment. Key Responsibilities Reception & Front of House · Welcome visitors and stakeholders to the office and manage reception duties. · Manage the organisation’s main phone line, directing calls as appropriate. · Monitor the info@ inbox and forward enquiries to relevant colleagues. · Ensure the office environment remains professional, organised and welcoming. Office & Facilities Management · Support the day-to-day operation of the office. · Order and manage office stationery, groceries and general supplies. · Coordinate recycling and waste arrangements in line with building requirements. · Liaise with building management on facilities issues. · Coordinate cleaning services and schedules. · Liaise with the organisation’s IT support provider regarding office technology and meeting room systems. · Manage relationships with external vendors and contractors for maintenance or repairs. · Manage staff access cards and key fobs. Meetings & Office Support · Prepare meeting rooms for in-person meetings, including room setup and refreshments where required. · Provide printing and logistical support for meetings, including Executive Committee meetings. · Assist with meeting room bookings and general meeting administration. · Provide diary support and occasional cover for colleagues where required. Administrative Support · Provide administrative support to the Membership and Events Coordinator as required. · Provide general administrative support across the office as required. HR & Staff Support · Support onboarding of new employees, including coordinating access passes, equipment and office orientation. · Assist with general HR administration where required. Attitudes, knowledge and skills required Essential · Previous experience in an office coordinator, office manager or similar office operations role. · Strong organisational and administrative skills. · Experience coordinating with external suppliers or service providers. · Good IT skills, including Microsoft Outlook, Excel and Word. · Professional, approachable and reliable, with strong communication skills. · Positive and engaging team member within an office environment. Desirable · Experience supporting senior meetings or executive-level administration. · Experience supporting HR administration or staff onboarding. · Familiarity with basic office health and safety procedures. Salary For a 20-hour per week role in Westminster: Salary range: £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) A competitive salary for the responsibilities outlined is likely to be: £18,000 – £19,500 per year How to apply Please send your application to , quoting the BGC and the title of the job you are applying for. Please submit your CV with a covering letter explaining: • Why you would like to join the BGC., • How you would make a great candidate for the role, highlighting experience and knowledge in all areas of the role. Applications will close on at 5pm on Thursday 30 April, with interviews taking place in May. Please let us know if you have any accessibility requirements or need any adjustments for the interview. To promote equality and fairness in the application process, we will be anonymising all applications. Any applications submitted directly on Linkedin will be automatically rejected.

Executive Assistant Location: London (Hybrid working) Duration: 18 months (potential to extend) Pay rate: £33,800 per annum Hours: 35 hours per week • For GCT Meetings: logistics; track meeting attendance, and support minute preparation; serve as administrator of GCT Meeting Manager (e.g., set up the date/time of GCT meetings in GCT Meeting Manager and add team members, study details, program-level document details, maintain GCT meeting manager), • For HCP contracting for Advisory Boards and ongoing consultancy -HCP contract coordinator. Assistants are responsible for payment follow up of HCPs, • Onboarding new hires – office set up, welcome tour for new hires, schedule intro meetings with CTT and GCT members, laptop shipment, other activities to support onboarding, • Support various team building activities, • Support travel arrangements for all assigned CDHs; GPCHs and CD(M)Ds tracking travel costs, • Manage calendar for CDHs & GPCHs, • Assist with IT & General issues, • Order IT Equipment and Supplies for assigned CDHs; GPCHs and CD(M)Ds, • Other ad-hoc activities (such as, scheduling Ad Board/SC/DMC meetings [working with KOLs, PIs and their assistants to identify and confirm a date/time for meetings], any catering needs), • POs must be created locally, • Congress, Global Meeting Registration, • Complete Travel & Expense Reports (CONCUR), • Assists in coordination of C-ISRC related tasks, • Liaising with study team with reminders, • Liaising with CDHs, • Helping to "triage" certain tasks for C-ISRC Lead, • Assisting in timely completion of tasks by Oncology colleagues,, • Maintains strong communications with C-ISRC Lead in relevant DU, • Strong stakeholder management skills, • Requiring experience in Pharmaceuticals or Biotechnology., • Ideally supporting CRO., • Minimum of 5 years' experience

Overview We are seeking a Customer Success Manager with a strong cybersecurity background to join a disruptive, Series A startup operating at the intersection of fraud prevention, cybersecurity, and AI. This individual will play a critical role in supporting and growing relationships with enterprise customers across the UK and EMEA. The ideal candidate brings both technical depth and strong customer engagement skills, with the ability to work cross-functionally with business stakeholders and technical teams alike. This includes partnering closely with CISOs, IT leaders, and cybersecurity practitioners to ensure customers achieve meaningful outcomes and maximize the value of the platform. Key Responsibilities • Build and manage strategic relationships with enterprise customers, acting as the primary post-sale point of contact, • Drive customer onboarding, adoption, and long-term success across cybersecurity solutions, • Partner with customers to define success plans, KPIs, and measurable outcomes, • Conduct regular business reviews and provide strategic guidance on security posture and best practices, • Translate complex technical concepts into business value for executive stakeholders, • Collaborate closely with Sales, Pre-Sales, Product, and Support teams to ensure a seamless customer experience, • Identify and drive expansion opportunities, including upsell and cross-sell initiatives, • Proactively manage risk, identify churn signals, and execute retention strategies, • Experience in Customer Success within a cybersecurity OEM SaaS provider, • Strong cybersecurity domain knowledge, with exposure to areas such as application security, cloud security, endpoint security, or threat detection, • Technical background with the ability to engage credibly with security engineers, architects, and IT leadership, • Ability to build relationships with both executive stakeholders and hands-on practitioners, including CISOs and security teams, • Proven ability to drive customer adoption, retention, and growth across enterprise accounts, • Experience managing complex customer environments and multiple stakeholders, • High customer retention and satisfaction across assigned accounts, • Strong product adoption and measurable customer outcomes, • Identification and execution of revenue expansion opportunities, • Trusted advisor status with both technical and executive stakeholders

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Brand Experience Manager Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Marketing domain? We have a great opportunity for you – Brand Experience Manager! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Brand Experience Manager, you will be responsible for supporting the delivery of a consistent, high-quality brand experience for TCS across the UK market. Part of the broader UK and Ireland marketing team, this role focuses on the execution and management of brand initiatives across physical and digital touchpoints — including office environments, events, visual assets, storytelling content, and brand-led activities. The role blends strong brand and design capability with practical project management, enabling the individual to manage multiple initiatives while also flexibly supporting wider UK marketing programmes. It requires close collaboration with internal stakeholders, agencies, and global teams within a matrix organisation. Your responsibilities: • Support the delivery of brand experience initiatives across the UK, ensuring consistent application of TCS global brand guidelines, • Manage office branding including coordination of design, production, and installation, • Manage event branding for internal and external events, covering creative assets, and branded materials, • Manage the design and development of marketing collaterals, including presentations, brochures, signage, digital assets, and campaign materials, • Brief, coordinate, and manage creative agencies, designers, videographers, and production vendors, • Manage brand video development, including client testimonials, employer brand content, leadership stories, and campaign videos, • Identify relevant industry awards, manage award calendars, and develop award submissions in collaboration with internal stakeholders, • Apply strong writing and storytelling skills to support award entries, brand narratives, case studies, and marketing content, • Support project management ensuring timelines, budgets, and deliverables are met, • Manage vendor relationships, including onboarding, briefing, and ongoing coordination, • Support financial management, including budget tracking, invoice processing and purchase orders, • Support contract management, working with procurement and legal teams to manage statements of work and vendor contracts Essential skills/knowledge/experience: • Professional experience in brand management, brand experience, marketing, or a related role, • Strong understanding of branding, visual identity, and brand storytelling, • Experience managing office branding, event branding, and marketing collateral, • Proficiency in Adobe Creative Cloud (e.g. InDesign, Illustrator, Photoshop) and strong working knowledge of Microsoft Office, • Experience working with agencies and external vendors, • Excellent written and verbal communication skills, • Highly organised with strong project and financial management skills, • Strong problem-solving ability with a proactive, capable mindset TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit. This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Product Manager B2B SaaS | Global Events 📍 London (Hybrid – 3 days onsite) | 💼 Permanent | £60,000 – £68,000 We’re partnering with a leading organisation in the global events space, looking for a Product Manager to take ownership of critical digital journeys — with an immediate focus on registration and exhibitor onboarding experiences. This is a role where you’ll sit at the centre of a complex product ecosystem spanning CRM, event platforms, and customer experience — working closely with CX, UX, Engineering, and commercial teams to simplify and optimise how users engage with live events. The Opportunity You’ll join a growing product function within a structured but evolving environment, where product, engineering, CX, and UX are established but ways of working are still maturing. The high-level roadmap is defined, but there is significant scope to: • Shape how product is delivered, • Improve fragmented user journeys, • Introduce stronger product thinking and measurement, • Drive both quick wins and longer-term transformation Your initial focus will be on streamlining the registration and exhibitor journey, improving conversion, usability, and overall experience across multiple platforms. Key Responsibilities • Own and evolve the registration and exhibitor product journey, identifying friction points and opportunities for optimisation, • Translate business and user needs into clear, prioritised product initiatives within an existing roadmap, • Work closely with UX and CX teams to refine customer journeys and simplify complex onboarding processes, • Collaborate with vendor engineering teams to deliver product enhancements in an agile, flexible environment, • Balance short-term improvements with longer-term product evolution, • Define and track success metrics (e.g. conversion rates, NPS, engagement) to measure impact, • Act as a key bridge between commercial, operational, and technical stakeholders What We’re Looking For • Proven experience as a Product Manager with B2B SaaS experience., • Strong experience improving customer journeys, onboarding flows, or conversion funnels, • Comfortable operating in environments where processes are evolving rather than fully defined, • Experience working with third-party vendors or external engineering teams, • Ability to balance hands-on delivery with strategic thinking, • Confident stakeholder manager, able to work across sales, marketing, CX, and senior leadership, • Data-aware mindset — able to use insight to inform decisions, even where data is not fully mature Why This Role? • Own a business-critical journey with clear commercial impact, • Influence how product is shaped in a developing product function, • Work in a fast-paced, live-events environment where digital directly impacts real-world experiences, • Join a collaborative, high-performing team with strong CX and UX foundations, • Opportunity to make visible improvements quickly while shaping longer-term strategy Additional Context • Hybrid working (3 days in office), • Regular interaction with vendors and exposure to live event environments, • Culture is collaborative, positive, and delivery-focused, with a balance of structure and agility

Senior HR Generalist | Global Crypto Investment Firm | London (Hybrid) 📍 London 🌍 Global, high-growth environment We are partnering with a leading global crypto investment firm to find a standout senior HR Generalist ready to make real impact in a fast-scaling, international business. This is not a “steady-state” HR role, it’s a high-growth, high-ownership opportunity for someone who thrives in ambiguity, moves quickly, and wants to shape people strategy at scale. 🌟 The opportunity You will act as a key HR partner across global teams, particularly supporting colleagues in GMT time zones, while driving initiatives that directly influence culture, performance, and growth. From manager development programmes to global onboarding and acquisitions integration, no two weeks will look the same. If you are someone who thrives in a demanding, progressive, and high-paced environment while also owning strategic projects, this is where you will thrive. 🔑 What you’ll be doing • Acting as a primary HR contact for international teams, ensuring a connected and high-performing culture, • Leading onboarding and integration for new hires and acquisitions globally, • Designing and delivering manager training programmes, • Supporting performance reviews, promotions, and career development frameworks, • Partnering on full-cycle recruitment and talent pipeline management, • Owning onboarding & offboarding experiences end-to-end, • Maintaining HR compliance across multiple jurisdictions, • Driving initiatives that strengthen culture across global teams ✅ What we are looking for • 4–6 years’ HR experience in a fast-paced, scaling environment, • Background in financial services or professional services preferred, • Strong problem-solving ability with high emotional intelligence, • Proactive, adaptable, and comfortable working without a playbook, • Exposure on a European/Global scale essential, • Excellent communication skills with the ability to simplify complexity, • Tech-savvy (Rippling, Lattice, G-Suite a plus), • A “no task too small” mindset with strong ownership 💡 Why this role? • Career-defining opportunity in a rapidly growing global firm, • Exposure to international HR strategy and M&A integration, • High visibility and real ownership from day one, • Collaborative, low-ego, high-performance culture, • Competitive salary + meaningful equity upside

We are working with a global, well-established investment manager seeking to hire an Institutional Relationship Manager on a fixed-term basis (9–12 months maternity cover) within their London office. This is a high-profile, client-facing role offering the opportunity to manage and develop relationships with a broad institutional client base across the UK, Europe and APAC, while working closely with internal investment and distribution teams. The Role You will be responsible for delivering a best-in-class client experience across a portfolio of institutional relationships, acting as the primary point of contact and trusted advisor to sophisticated investors including pension funds, endowments, foundations and family offices. You will play a key role in supporting client retention, deepening strategic relationships, and contributing to the continued growth of the firm’s international institutional business. Key Responsibilities • Act as the lead relationship manager for a portfolio of international institutional clients, • Build and maintain strong, long-term relationships with key client stakeholders and consultants, • Deliver high-quality, solutions-oriented client service tailored to individual client needs, • Lead client meetings, reviews and discussions on performance, portfolio positioning and market developments, • Coordinate investor communications, reporting and ongoing engagement activity, • Support client retention efforts, including navigating periods of underperformance, • Manage CRM systems and maintain accurate records of client interactions and pipeline activity, • Partner with internal teams across investments, operations and compliance to ensure seamless client livery, • Support onboarding processes, due diligence requests and ongoing client servicing requirements, • Collaborate with sales and consultant relations teams to identify opportunities for deeper engagement Ideal Candidate • 5+ years’ experience in institutional relationship management, client service or a similar role within asset management, • Immediately available to start/ 1-2 week notice period., • Proven track record managing sophisticated institutional client relationships, • Strong understanding of institutional investors, consultants and global distribution channels, • Commercially minded with a relationship-led, consultative approach, • Excellent communication and stakeholder management skills, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Experience using CRM systems (e.g. Salesforce) and strong proficiency in Microsoft Office, • Relevant industry qualifications (e.g. IMC) are advantageous Due to the increased number of applications for this role, we will only respond to candidates whose experience most closely matches the criteria. At our company, we prioritise equity throughout the recruitment process and are committed to ensuring fairness and equal opportunities for all applicants. If there is anything we can do to make the process more accessible to you, please let us know.

Portfolio Executive - Energy (Battery Storage & High Voltage Infrastructure), London About Downing Downing is a fast-growing, entrepreneurial, responsible investment manager with headquarters in central London. We believe a great investment opportunity isn’t just financial - it’s a chance to invest in things that matter: our environment, our health, our society, our communities, and our economy. This aligns with our B CORP status. Our ability to adapt and innovate to create products for our investors is key to our growth and success, and our core values are vital to everything we do - from the businesses we invest in to the people we hire. About the team The Solar and Storage team is a dynamic and diverse group of professionals dedicated to advancing renewable energy solutions. The team includes asset management experts, investment specialists, and technical professionals who work together to optimize the performance and growth of our solar and storage assets. Our team members are located in key offices in London, Glasgow, and Stockholm, fostering a collaborative environment that leverages a wide range of expertise and perspectives. Role and responsibilities We are seeking a proactive and detail‑oriented Portfolio Executive (Energy) to join our Energy Transition team. Reporting to the Portfolio Lead, the successful candidate will support the management, optimisation, and compliance of Battery Energy Storage Systems (BESS) and High Voltage (HV) grid infrastructure, including shunt reactors. This role requires strong organisational skills, technical understanding, and the ability to collaborate across multiple internal and external stakeholders. Portfolio Performance & Asset Management: • Work closely with Technical Asset Managers (TAMs) to ensure optimal performance and maintenance of BESS and HV assets., • Oversee Long-Term Service Agreements (LTSAs) with OEMs, ensuring contractual compliance and continuous improvement., • Monitor asset performance, analyse KPIs, and identify optimisation opportunities., • Participate in technical due diligence for new acquisitions and support onboarding into internal systems., • Contribute to lifecycle planning, reinvestment prioritisation and long‑term asset strategy, • Support budget tracking and cost efficiency analysis for asset-level OPEX and CAPEX., • Oversee refurbishment projects and ensure all procurement governance requirements are met., • Monitor regulatory and market developments relevant to BESS and HV assets and provide input into strategic asset planning., • Prepare and contribute to internal asset performance reports, including monthly dashboards, board papers, and investor updates. Support external reporting obligations, including lender reporting, Capacity Market submissions, Grid Code compliance documents, and technical summaries. Stakeholder Relationships: • Maintain strong working relationships with OEMs, contractors, DNOs/TSOs, and internal teams., • Support external and internal stakeholder communication, ensuring transparent and timely updates., • Conduct site visits to oversee asset condition, contractor activities, and operational performance., • Act as a reliable point of contact for queries related to BESS and HV asset performance. Operations & compliance Support: • Manage operations and maintenance (O&M) agreements, monitoring both financial and non‑financial KPIs., • Oversee National Grid compliance obligations, including Grid Code requirements, operational notifications, and Capacity Market commitments., • Support safety, environmental and regulatory compliance across all assets., • Contribute to incident tracking, contractor coordination, and issue resolution., • Support reporting processes, governance meetings, and internal performance reviews., • Identify and escalate operational, technical, or compliance risks, ensuring accurate updates to asset risk registers. Additional Responsibilities: • Support the development and improvement of internal management systems and reporting tools., • Participate in wider digitalisation and efficiency initiatives across the Energy Transition portfolio., • Occasionally travel to asset sites, OEM facilities, and contractor offices., • Represent the team at workshops, conferences, and company events., • Act as an ambassador for Downing, demonstrating professionalism, integrity, and alignment with company values. Education, experience and skills The ideal candidate will have the following: • Minimum 3 years’ experience in asset management or a technical energy‑sector role, ideally with exposure to BESS, Gas Peakers, Renewables, HV Infrastructure 400KV/132KV, or DNO/TSO operations., • Broad understanding of the power value chain, including TAM and OEM interactions., • Strong negotiation, interpersonal, and communication skills., • High attention to detail with the ability to balance strategic priorities and day‑to‑day operational tasks., • Proficiency in English and competence with digital tools and asset management systems., • Ability to work both independently and collaboratively within a multi‑site team. Non-essential but desirable attributes: • Technical awareness of HV equipment or grid‑connected assets., • Experience in asset management, Operations & Maintenance (O&M) oversight, or engineering roles in the energy transition., • Familiarity with monitoring systems, SCADA alarms, or Capacity Market operations.

Product Manager The Opportunity This is a chance to join a business at the early stages of its product journey, where product management is still evolving and there is real opportunity to shape how things are done. We’re looking for a true Product Manager - someone who can uncover real user needs, define product vision, and deliver meaningful outcomes. If you’ve worked in startup, scale-up, or greenfield environments, and enjoy building structure where product practices are still emerging, this role offers the chance to make a lasting impact. Why This Role Is Exciting This is not a maintenance role - it’s a builder role. You’ll benefit from: • High ownership and autonomy from day one, • Significant greenfield opportunity to shape user journeys and experiences, • The chance to introduce and embed product thinking across the business, • Working on real applications, not just websites, • A strong pathway into future product leadership roles as the product function grows This is an ideal role for someone who wants to get in early and help build something meaningful. What You’ll Be Doing • Define and own product vision and outcome-based roadmaps, • Lead discovery to uncover real user problems and opportunities, • Prioritise work based on measurable value and impact, • Collaborate with engineering, UX, and third-party vendors to deliver scalable digital products, • Define KPIs and ensure work delivers measurable outcomes, • Champion product thinking across teams and help build product maturity Early focus areas will include improving core customer journeys, including key onboarding and workflow experiences. What We’re Looking For • 3–5 years’ experience as a Product Manager, • Experience in startup, scale-up, or greenfield environments, • Strong discovery skills — able to define problems before solutions, • Experience building real applications (not just websites), • Comfortable working in Agile software environments, • Experience working with third-party technology vendors, • Confident defining KPIs and measuring product success, • Someone who enjoys helping organisations understand and adopt product thinking Who This Role Suits This role is ideal for someone who: • Enjoys working in environments where product is still evolving, • Likes solving messy, undefined problems, • Wants meaningful ownership, not just delivery responsibility, • Is motivated to grow into future product leadership roles The Bigger Picture You won’t be stepping into a mature product function - you’ll be helping to build one. For the right person, this is an opportunity to gain real influence early, shape product direction, and develop into a future product leader as the function grows.

The Opportunity We are building the Ai for Home Life. This role is an opportunity to shape the frontier of home life management and the practise of Ai native product management. Just Move In helps people set up their homes when they move. Our AI agent Jay handles energy, insurance, broadband, and home services. But here's the thing: we don't acquire most of our users through marketing. We get them through partners. We are also evolving the product into a full fledged Home OS to help people manage their home services before, during and after their move. Letting agents, CRM platforms, deposit schemes, property portals. We're embedded in the systems that already know someone is moving. That's our distribution moat. And it will deliver 1M UK moves a year by 2028. We need a product manager who can turn partner integrations into a scalable growth engine. Someone who thinks in APIs, activation funnels, and partner experience as seriously as consumer PMs think about user experience. What You'll Own • The partner platform. Integrate Just Move In into third-party systems (CRMs, referencing tools, deposit schemes) so we capture movers at the trigger point. API, CSV, and native integrations., • B2B products. Void Manager (simplifies empty property admin for letting agents on move-ins and move-outs), change of occupancy automation, and partner portals. Products that solve real problems for property professionals., • Partner growth. Work with our commercial team to activate and scale partnerships. Measure activation rate, moves per partner, integration velocity, and partner NPS., • Integration quality. Own the reliability, speed, and data quality of partner data flowing into our platform. When a partner sends us a move, the experience should be seamless., • Deeply understand our current partner integrations, their technical architecture, and where we lose moves between partner handoff and user activation., • Ship an improvement to partner onboarding or activation that measurably increases moves from at least one partner., • Build relationships with key partner stakeholders. Understand their pain points, not just ours., • Map the integration pipeline and develop a prioritisation framework for new partner types (deposit schemes, mortgage software, conveyancing platforms). 3 months: You can explain every partner integration we have: how it works, where it breaks, and what it costs us. You've shipped something that moved partner activation. The partnerships team sees you as their product counterpart. 12 months: Integration velocity has doubled. New partner types are live. Void Manager is generating revenue. You've built the playbook for how we onboard and scale partners. The B2B product surface is a competitive advantage, not a bottleneck. You Might Be Right If • 3-7 years of product management experience, ideally with B2B, platform, or API products. You've built things that other businesses use., • You understand integrations. APIs, webhooks, data pipelines, CSV imports. You've worked with messy partner data and know how to make it reliable., • You've worked in proptech, fintech, or a marketplace where partner/supplier integrations were core to the business model. You know the pain of third-party dependencies., • You think about partner experience. A partner portal isn't an afterthought. It's a product. You care as much about the letting agent's workflow as the consumer's., • You ship fast. You'd rather ship something imperfect and learn than debate the perfect solution., • You're commercially minded. You understand that each integration is a growth channel. You think about activation rates and revenue per partner, not just technical delivery. This isn't a nice-to-have. It's a hard requirement. You already use AI tools (Claude Code, Cursor, ChatGPT, Copilot) daily in your product work. Not as an experiment. As your workflow. You write specs with AI. You analyse data with AI. You prototype with AI. You move faster because of it. We don't want PMs who write tickets. We want PMs who define outcomes and use AI to accelerate everything in between. In your application, tell us how AI has changed your PM practice. Be specific. You're Probably Not Right If • You need a large team to feel effective. We're lean and you'll be hands-on., • You prefer working on consumer-facing products only. This role is about making partners successful., • You see integrations as grunt work. We see them as our growth engine., • You optimise for consensus over velocity. We move fast, disagree openly, and commit fully. Research shows people from underrepresented groups often don't apply unless they meet 100% of the criteria. If this role excites you, apply anyway. We'd rather hear from you than miss out because of a checklist. Just Move In is a certified B Corp. We believe diverse teams build better products. We're committed to creating an inclusive environment where everyone can do their best work. If you need any adjustments to our interview process, let us know. How We Work Empowered teams. We give teams problems to solve, not features to build. Discovery and delivery, not roadmap administration. Commercial ownership. Product owns P&L. Great customer experience and strong commercial performance are both required. Design-centric. The user sits at the centre of every decision. Design leads the experience. Product ensures we're solving the right problems at the right time. AI-native. We don't just build with AI. We build for AI. Our codebase is designed for agents. Our thinking starts with 'what would this look like if AI did it?' Velocity obsessed. Speed is a feature. We bias toward shipping, learning, and iterating over planning, debating, and perfecting. The Details • Competitive salary + meaningful equity (we want you to own what you build)., • Hybrid in London (we value face-time for collaboration, but trust you to manage your work). We're not looking for a CV-perfect candidate. We're looking for someone who reads this and thinks 'this is exactly the problem I want to solve.' The best product people we know are insatiably curious. Show us yours. Apply: CV, LinkedIn, and then send me a short message on linkedin with what excites you about building the ai for home life at Just Move In. Tell us how AI has changed the way you work. Tell us what you'd ship first.

HR & Payroll Administrator Are you an organised and detail-driven HR professional with strong payroll experience? We’re looking for an HR & Payroll Administrator to join our growing team and play a key role in delivering a seamless HR and payroll service across the business. Reporting to the HR Operations Manager, you’ll be responsible for ensuring accurate and timely payroll processing while supporting the wider HR function across the full employee lifecycle. This is a fantastic opportunity for someone who enjoys working with data, improving processes, and being a go-to person for employee queries. THE ROLE Payroll • Manage end-to-end monthly UK payroll for approximately 300 employees, • Ensure payroll data is accurate, compliant, and submitted on time, • Investigate and resolve payroll discrepancies proactively, • Act as the main point of contact for payroll queries across the business, • Liaise with external payroll providers and global mobility advisors, • Partner with Finance and Tax teams on reporting and reconciliations, • Support the full employee lifecycle, from onboarding to offboarding, • Prepare and maintain HR documentation and employee records, • Administer employee benefits and respond to related queries, • Manage and maintain HR systems (HRIS), ensuring data accuracy, • Support HR reporting, including gender pay gap reporting and data analysis, • Conduct audits to ensure compliance with HR and payroll processes, • Provide support to Recruitment and Learning & Development teams What we’re looking for • Previous experience in payroll administration (UK payroll essential), • Strong understanding of payroll legislation and processes, • Experience supporting HR administration across the employee lifecycle, • High attention to detail and strong organisational skills, • Confident working with HR systems and data, • Strong communication skills and ability to handle confidential information, • Proactive mindset with a focus on continuous improvement

7-VWACM/NCW Candidate Manager At VWA – Boutique Recruitment Consultancy Temporary (with the possibility to extend to Permanent) West End Up to £40k depending on experience VWA is hiring! We are looking for a hardworking, highly communicative and team-playing individual to join our team as Candidate Manager. This is an excellent opportunity for someone looking to develop their skills in a commercial and people-focused environment. About Us: VWA is a boutique recruitment consultancy and has been established for 36 years - there is a true family feel in our culture and approach. We largely focus on the London market, although have a reach extending outside of the UK, supporting with a range of hiring needs, including: • Business support and administrative roles, • Operations, • Marketing, • HR, • Finance, investments and accountancy, • Private PAs About the Candidate Manager Role: This is a Candidate Manager role, sitting at the heart of the business and responsible for delivering an exceptional end-to-end candidate experience. Working closely with consultants across the firm, you will play a key role in coordinating recruitment processes, managing candidate relationships and ensuring all activity runs smoothly and efficiently. Responsibilities will include (but are not limited to): • Acting as the main point of contact for candidates throughout the recruitment lifecycle, • Coordinating interviews across multiple stakeholders and managing complex scheduling, • Supporting candidate preparation, briefing and feedback processes, • Tracking candidate progress and maintaining accurate, up-to-date records and availability, • Preparing candidate profiles, CVs and client-facing documentation, • Managing candidate submissions, onboarding and compliance processes, • Maintaining CRM accuracy and ensuring strong candidate visibility across the business, • Supporting search delivery through candidate mapping and pipeline management, • Building and engaging candidate communities, supporting outreach and market insight generation About You: • Ideally 1+ year of experience in a coordination or administrative role within a fast-paced environment, • Highly organised with strong attention to detail and the ability to manage multiple priorities, • Excellent communication skills with a professional and personable approach, • Proactive, adaptable and able to work at pace, • Strong sense of ownership and accountability, • Comfortable working to deadlines and managing changing priorities, • Commercially aware with an interest in recruitment and candidate engagement, • Experience with CRM systems and platforms such as LinkedIn is advantageous but not essential Additional Information: • Competitive salary plus commission and discretionary bonus, • Hours: 9:00am – 5:30pm (flexibility required outside core hours where needed), • Hybrid working following probation (3 days in office, including Tuesdays and Thursdays), • 25 days holiday plus carry allowance, • Pension and healthcare contributions, • Supportive, collaborative team environment with strong development opportunities If this sounds like the Candidate Manager role for you, please get in touch!

About Us The MPA works on behalf of its wide-ranging membership to protect and enhance the rights of the music publishers and creators at the heart of British music’s extraordinary cultural and economic success story. We protect and enhance the rights of music publishers and creators, and we're committed to making the industry more equitable, representative and inclusive. The MPA also owns and operates two subsidiary businesses MCPS and PMLL (together known as The MPA Group). The Role Reporting to the MPA Managing Director, the Membership Manager will play a central role in attracting, retaining and serving the MPA's membership base, acting as a key point of contact between the MPA and its members. This is a role for someone who builds relationships instinctively, understands the commercial value of membership, and is motivated by making sure every member interaction counts. What You'll Do Membership Attraction and Retention • Drive the expansion and retention of the MPA's membership, delivering initiatives and strategies that reach all groups of current and prospective members, • Build relationships across all member companies at every level, promoting the value and benefits of MPA membership and encouraging maximum take-up of services, • Ensure clear, compelling communications on the benefits of membership, using data and reports as a selling tool, • Oversee the onboarding and renewal process for members, keeping it relevant and clearly linked to membership value, • Conduct quarterly audits of member contact information and work with the team to keep the MPA website accurate and current, • Manage and maintain the MPA CRM system, liaising with third-party developers as required, • Assist with the annual MPA Census as part of UK Music's flagship report Member Services and Relationship Development • Maintain regular contact across all sectors of the membership — through meetings, office visits and other engagement — to understand member needs and how the MPA can best support the industry, • Monitor member satisfaction, devising and running an annual survey and providing regular feedback reports to the MPA Managing Director, • Research and develop new member benefits and services in collaboration with the MPA Managing Director, • Maintain relationships with fellow trade bodies Outreach • Produce and deliver the MPA's outreach programme, ensuring it reaches diverse and underrepresented communities across the industry, • Represent the MPA at industry events including meetings, panels, tradeshows and receptions, and forge new partnerships to further the MPA's profile About You We're looking for an experienced membership or relationship management professional who combines commercial awareness with genuine sector passion and the organisational skills to deliver across a varied and busy portfolio. You'll bring: • Experience in a membership, client-facing or account management role within music publishing or a comparable membership, creative or commercial environment, • Proven experience engaging with senior stakeholders and industry professionals, representing an organisation professionally and effectively across a range of settings, • Experience producing written communications, reports and updates for varied audiences, • A track record of promoting products, services or membership propositions and demonstrating commercial value, • Experience managing and optimising CRM systems, • Excellent customer service skills, with the ability to respond to member needs promptly and professionally, • Strong organisational skills and attention to detail, with the ability to manage multiple priorities effectively, • Financially aware, with sound commercial judgement and the ability to make well-reasoned decisions under pressure, • Strong negotiation skills, • Proven ability to problem solve and work effectively under pressure Desirable: • Experience working within or alongside a trade association or membership body Package • Competitive salary (dependent on experience), • 28 days holiday plus bank holidays, • Pension contribution, • Critical Illness and Income Protection Insurance, • Death in Service benefit (after 2 years), • Hybrid working model Our Commitment We are committed to building an inclusive workplace that reflects the diversity of the creators and communities we serve. We welcome applications from people of all backgrounds, identities and experiences. Reasonable adjustments are available throughout our recruitment process - please let us know what you need and we will work with you. Closing Date 6 May 2026

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a seasoned Senior Risk Strategy Manager (Acquiring) to own and strengthen risk strategy for our merchant acquiring business in EU market. WHAT’S THE CHALLENGE This role focuses on merchant risk, fraud, and chargebacks, supporting sustainable growth while protecting the company from loss and abuse. This is a senior individual contributor role with real ownership. You will define and execute the end-to-end risk strategy for our EU merchant acquiring portfolio, balancing commercial growth with robust risk controls. You’ll operate at the intersection of risk, product, and go-to-market teams, supporting enterprise client onboarding and ongoing portfolio performance, while continuously evolving our fraud, chargeback, and credit risk frameworks. WHO YOU’LL BE WORKING WITH You’ll work closely with: • Business Development teams to assess and onboard enterprise merchants and new verticals, • Product and Operations to design scalable risk controls and monitoring frameworks, • Compliance and HQ Risk teams to ensure alignment with regulatory, scheme, and internal policy requirements The role partners cross-functionally and plays a key advisory role in high-impact commercial decisions. WHAT YOU’LL BE DOING • Own the risk strategy for EU merchant acquiring across onboarding, monitoring, and merchant lifecycle, • Partner with Business Development to design onboarding approaches and risk strategies for new enterprise clients and verticals, • Review and approve complex merchants, business models, and transaction flows., • Define risk requirements and go-live readiness criteria for merchant onboarding., • Design, implement, and continuously improve controls covering fraud, credit exposure, and chargebacks., • Monitor portfolio performance, customer experience, and risk strategy effectiveness, identifying emerging trends and risks., • Drive mitigation plans for elevated fraud levels or dispute ratios., • Collaborate with Product and HQ Risk teams to enhance risk tools, data, and operational processes., • Collaborate with various internal stakeholders e.g. product, implementation teams, etc., to review partner capabilities and ensure the smooth go-live of new partners., • Review new business flows together with compliance and risk teams to ensure adherence to Ping Pong’s internal policies, to identify any new potential risks and match business requirements to the appropriate partners., • Maintain and act as an escalation point for operational issues with new and existing partners., • Work with the Head of FI Partnerships in building a European FI partnership strategy. WHAT YOU BRING • 7+ years of experience in payments risk, merchant acquiring, or fintech risk, in a PSP, acquirer or high-growth fintech., • Strong working knowledge of EU acquiring frameworks and card scheme rules., • Hands-on experience in merchant underwriting, fraud risk management, and chargeback control., • Proven experience supporting merchant onboarding and go-to-market risk strategies, • Excellent communication skills with the ability to influence senior commercial and technical stakeholders WHO YOU ARE • Educated with a relevant Finance degree in business, project management or related field., • Capable of absorbing large amounts of information and the ability to distil it down to the essentials to educate all internal stakeholders., • Influence and advise leadership and business teams on necessary changes and execute against the objectives., • Understand local regulatory requirements and ability to adapt to the global environment., • Ability to juggle several projects and shift priorities as needed., • Exhibiting a creative and innovative, forward-thinking approach to problem-solving., • Adaptability; able to change priorities with speed and with minimal disruption. PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch. WHAT’s THE CHALLENGE The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up. This is a rare opportunity to shape how we retain and grow our most strategic accounts while ensuring operational excellence across our customer base. WHAT YOU’LL BE DOING Customer Operations Leadership • Manage and develop our customer operations team, setting clear KPIs and maintain a high level of customer satisfaction., • Oversee day-to-day operations across all aspects of our business that impact our customer experience, from onboarding to transactions to issue resolution., • Identify friction points in the customer journey and work cross-functionally to drive systematic improvements., • Build scalable processes and leverage automation to improve team efficiency, • Provide commercial teams with operational insight to support deal structuring and strategic planning. Enterprise Account Management • Help design and launch our enterprise account management function, defining the playbook, engagement model and success metrics., • Personally manage a portfolio of strategic accounts, building deep relationships with these accounts., • Proactively identify ways to add value for our key clients, • Partner with BD and Product to structure complex deals and pilot new solutions with strategic accounts., • Translate customer insights into actionable product feedback. WHAT YOU BRING • 8 - 10 years of experience in payments/fintech (PSPs, cross-border payments, banking, or related) — with a mix of customer operations and account management experience, • 2+ years managing high-performing teams, • Proven track record of revenue expansion in an account management role, • Technical credibility – comfortable discussing APIs, integration and technical implementations, • Background in high-growth startup or scale up environments, • Familiarity with customer success tools and business intelligence platforms, • Fluent written and spoken English is required. Mandarin proficiency is preferred. WHO YOU ARE • You are entrepreneurial - comfortable with ambiguity, move fast and don’t need perfect instructions to get started, • You are equally comfortable being hands-on with strategic accounts and providing leadership to a team, • You understand operational detail and are able to build scalable processes but can also spot and act on commercial opportunities, • You are customer-centric and genuinely care about customer outcomes, • You thrive in fast-changing environments and find pragmatic ways forward, • You are data-driven and have the analytical ability to look at operational data to identify underlying issues and develop pragmatic and innovative solutions, • Excellent communication and relationship-building skills – able to influence internal and external stakeholders WHAT WE OFFER • Competitive salary, • Private medical insurance, • Dental insurance, • Salary sacrifice benefits, • Pension Scheme, • 25 days annual leave plus bank holidays, • Enhanced Parental leave (maternity/paternity) This role is based out of our London office. We are office-first company and value in-person collaboration If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

About the Company Our client is a fast-growing, community-led fashion brand redefining modern streetwear for a new generation. Built at the intersection of culture, creativity, and connection, they design for a highly engaged, style-conscious audience who value individuality and self-expression. The brand operates globally through a digital-first model and continues to scale at pace. The Role This is a pivotal hire for the business. As Senior People Manager, you’ll work closely with the General Manager and leadership team to shape and deliver the People strategy, building the structures, culture, and processes needed to support a high-growth environment. You’ll operate both strategically and hands-on, ensuring the business is set up to attract, develop, and retain high-performing teams. What You’ll Be Doing People Strategy & Culture • Partner with senior leadership to define and embed People strategy, • Translate strategy into scalable processes and ways of working, • Strengthen company culture, values, and team alignment, • Own and evolve the performance management framework, • Support managers to drive high-quality performance and development conversations, • Identify capability gaps, succession needs, and performance risks, • Lead end-to-end recruitment across the business, • Oversee onboarding, development, progression, and exit processes, • Partner on headcount planning and organisational design, • Own policies, processes, and documentation, • Ensure compliance with UK employment law and best practice, • Manage employee relations with professionalism and care, • Design and deliver training and development initiatives, • Build leadership and management capability across the business, • Oversee the studio and workplace environment, • Deliver engagement and wellbeing initiatives, • Ensure a consistent, high-quality employee experience, • 8+ years’ experience in HR / People roles, • Experience in high-growth, retail, eCommerce, or DTC environments, • Strong knowledge of UK employment law and HR best practice, • Proven experience building or scaling People functions, • Confident operating at both strategic and operational levels, • Strong stakeholder management and coaching capability, • High emotional intelligence and excellent communication skills, • CIPD Level 6 (or equivalent experience) preferred

An international law firm is looking for an experienced Senior Conflicts Manager to join its Risk & Compliance function in Dubai, overseeing their Asia and Middle East territories. This is a fantastic opportunity for a UK-based compliance professional looking to relocate and take on a strategic leadership role. The successful candidate will be responsible for overseeing the firm’s conflict's function, ensuring robust risk management processes are in place, and acting as a key advisor to senior stakeholders on complex conflicts issues. We understand that timing may not be ideal for an immediate move. The successful candidate will have the option to be based in their London office initially, with the flexibility to relocate at a later, more convenient time. At that stage, the Firm will provide support, including sponsorship and a relocation package. Key Responsibilities: • Lead and manage the firm’s conflicts team, ensuring efficient and accurate conflict checking processes, • Act as the escalation point for complex and high-risk conflicts matters across multiple jurisdictions, • Advise partners and senior stakeholders on conflicts, ethics, and regulatory considerations, • Oversee the review and analysis of conflict reports, ensuring appropriate resolutions are identified and implemented, • Develop, implement, and continuously improve conflicts policies, procedures, and controls, • Collaborate closely with the firm’s global Risk & Compliance, Legal, and New Business Intake teams, • Support the onboarding of new clients and matters, ensuring compliance with regulatory and internal requirements, • Deliver training and guidance to lawyers and business services staff on conflicts-related issues, • Monitor regulatory developments and ensure the firm remains compliant with relevant legal and professional obligations, • Contribute to strategic projects and initiatives within the Risk & Compliance function Key Skills/Experience: • Extensive experience in conflicts, risk, or compliance within an international law firm, • Proven experience managing or supervising a team, • Ability to analyse complex legal and commercial scenarios and provide clear, pragmatic advice, • Familiarity with Intapp Intake This is an excellent opportunity for an experienced conflicts professional looking to take the next step in their career internationally as a Senior Conflicts Manager. Apply today or get in touch at

Senior Recruitment Manager – Financial Crime (In‑House) My client, a highly regarded international law firm, is looking to appoint a Senior Recruitment Manager to join its in‑house recruitment function, supporting the delivery of interim and contract talent solutions to clients operating within the financial crime sector. This is an excellent opportunity for an experienced recruiter who is ready to move away from agency life and into a more strategic, consultative, in‑house role, while still working closely with external clients and complex mandates. The Role Working as part of a specialist recruitment team, you will be responsible for managing the end‑to‑end delivery of interim recruitment assignments, partnering closely with stakeholders and clients to understand requirements and deliver high‑quality outcomes. Key responsibilities will include: • Managing and delivering interim recruitment assignments within the financial crime space, • Partnering with internal stakeholders and external clients to scope requirements and advise on recruitment strategy, • Sourcing, assessing, and placing high‑calibre interim professionals across financial crime disciplines, • Managing candidate pipelines, interviews, offers, and onboarding processes, • Acting as a trusted recruitment partner, ensuring a high‑quality candidate and client experience, • Contributing to process improvement and best practice within the in‑house recruitment function About You This role would suit someone with: • Proven recruitment experience within financial crime (agency background highly desirable), • Strong end‑to‑end recruitment capability, particularly across interim or contract hiring, • Excellent stakeholder management skills and the ability to operate confidently with senior clients, • A preference for delivery, quality, and relationship‑led recruitment over pure business development, • Strong organisational skills and the ability to manage multiple priorities simultaneously Agency recruiters with financial crime experience who are keen to transition into an in‑house environment are strongly encouraged to apply. Why Apply? • Opportunity to move in‑house within a respected international law firm, • Exposure to complex, high‑profile financial crime work, • A collaborative, professional services environment with a strong reputation, • Hybrid working and a supportive, forward‑thinking recruitment team

The role is part-time, based in our London office, with hours of work being four hours per day between 8am–5pm, Monday to Friday. VHR is a multi-award-winning technical recruitment company, headquartered in London, supplying contract and permanent technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Engineering & Manufacturing, and Civils & Infrastructure sectors. VHR currently employs 80 members of staff across our international office network in the UK, Europe, Middle East and North America, and generates a turnover of £50M annually. ROLE DESCRIPTION As Contracts Administrator, reporting to the Contracts & Compliance Manager, you will be responsible for raising, issuing, filing, and supporting the signing and return of contractual documents relating to VHR’s contractors and clients. CONTRACTS ADMINISTRATOR DUTIES INCLUDE: • Ensuring all contractor engagement contracts are raised accurately and issued to tight timescales., • Ensuring all client engagement contracts are raised accurately and issued to tight timescales., • Liaising with clients, contractors, and suppliers to support the signing and return of contract documentation., • Utilising e-signing applications to manage the contract authorisation process., • Applying updates to contractor and client contract templates as required., • Archiving and e-filing all contractual and related documentation., • Ensuring that contractor onboarding documentation is captured and accurately filed on the Company’s systems., • Updating the Company’s document tracking systems to ensure awareness of outstanding and unsigned contracts., • Compliance duties in support of Company policies., • Providing administrative support to VHR’s management, as required. REQUIREMENTS This role will suit a candidate who has proven experience in a clerical administration role. The ideal candidate will have: • Excellent attention to detail., • Excellent verbal and written communication skills in English., • Excellent organisational skills., • Proven accuracy., • Ability to work under pressure., • Strong Microsoft Office skills., • The ability to learn rapidly., • A strong work ethic., • Availability to work four hours per day between 8am–5pm, Monday to Friday. COMPENSATION AND BENEFITS • An hourly rate of £13.50., • 21 days’ paid holiday (pro rata) plus bank holidays., • Hybrid working between office and home., • Private healthcare and pension., • Company social events.

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London Chiswick Park Mon-Fri, 9am-5pm What You’ll Do: We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA and APAC to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC. This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership. Key Responsibilities Strategy & Leadership Support • Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team., • Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles., • Provide regional insight, benchmarking, and recommendations to support program design and decision-making. UK Benefits Ownership (Primary Focus) • Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance., • Recommend program design, cost management, and enhancements for the UK market., • Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate. EMEA & APAC Regional Oversight • Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors., • Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management., • Serve as escalation point for complex issues. Vendor, Compliance & Operations • Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards., • Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors., • Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution. Employee Experience & Communication • Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year., • Partner with VP, Global Benefits on global communications and lead regional and local benefits communications. People Management • Manage one direct report, providing coaching, guidance, and development support. You Have These: • Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus., • 7+ years of progressive experience in UK benefits, and direct experience in multiple international markets., • Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus., • Experience operating in a global, matrixed environment, balancing global strategy with local execution., • Strong vendor management and analytical skills., • Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels., • Experience with HRIS and benefits administration platforms (Workday preferred)., • Managerial experience is preferred but not required for the right candidate. TKO EEO Statement: • TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our ___. For information regarding Terms of Use for this and other TKO websites, please review our ___

Senior HR Advisor – 12 Month FTC Liverpool Street, London Salary: £60k plus excellent benefits An international law firm is seeking an experienced Senior HR Advisor to join its London HR team on a 12-month fixed-term contract. Based in the firm’s modern Liverpool Street office, this role offers the opportunity to work within a collaborative HR function supporting key business services teams. The Senior HR Advisor will play an integral role within the London HR advisory team, providing high-quality generalist HR support across a range of business functions. The position has a particular focus on supporting the London secretarial team, working closely with the Secretarial Services Manager to ensure the effective management of people-related matters. Key Responsibilities • Provide day-to-day HR advisory support across London business services functions, • Act as a key HR contact for the London secretarial team, • Partner with the Secretarial Services Manager to manage employee relations matters and day-to-day HR issues, • Support the full employee lifecycle including recruitment, onboarding, performance management, development and offboarding, • Provide guidance on HR policies, procedures and best practice, • Assist with performance management processes and employee development initiatives, • Support HR projects and contribute to wider HR initiatives within the London office About You • Proven experience working in a generalist HR Advisor or Senior HR Advisor role, • Experience managing employee relations matters and providing pragmatic HR advice, • Strong stakeholder management skills with the ability to build relationships across teams, • Previous experience within a law firm or professional services environment is highly desirable, • CIPD qualification (or working towards) would be advantageous The Opportunity This is an excellent opportunity to join a highly regarded international law firm and play a key role within a supportive HR team. The firm offers a collaborative culture, high-quality work, and the chance to gain valuable experience within a leading professional services environment.

We’re hiring a Founding Engineer to help us reimagine the future of hospitality. This is a high-impact, architect-level role where you will be the first engineering hire and design and build the core technical foundation of a new platform from the ground up. Expect a fast-moving environment, high ownership, and a lot of autonomy across architecture, infrastructure, integrations, and backend systems. ABOUT THE ROLE Your Impact • Architect and implement core systems: cloud infrastructure, backend services, APIs, and data pipelines, • Build secure, scalable, and reliable components ready for real-world operational environments, • Lead integrations with external systems and support early data onboarding, • Establish engineering standards, tooling, documentation, and technical processes from the start, • Set up observability, monitoring, and performance systems, • Jump in wherever needed, from quick scripts and data cleaning to debugging production issues What You Bring • 5+ years of engineering experience with strong architecture / complex backend systems experience, • Deep hands-on experience with AWS/Azure/GCP, distributed systems, and backend / full-stack development, • Strong foundation in system design, APIs, secure infrastructure, and data flows, • Proven ability to build products or platforms from 0 → 1, • Clear communication, strong judgment, and the ability to explain technical decisions, • Collaborative working style, high ownership, and the ability to execute independently in a fast-moving environment Skillset We Value • Proficiency in Python, Typescript, or similar modern languages, • Experience with backend frameworks (FastAPI, Django, Node.js, Rails, etc.), • Strong SQL, data modeling, and database design knowledge, • Familiarity with IaC, containers, CI/CD, and observability tools, • Bonus: experience in ETL, or hospitality / Proptech / real-estate technology Why Join Us • We work together in the heart of London (4 days a week on-site), • Competitive compensation and meaningful ownership, • Private health insurance, 25 days holiday and enhanced family leave, • Visa sponsorship is provided to suitable candidates If this mission resonates with you, we’d love to hear from you — even if you don’t meet every requirement. Assessment Process • Recruiter Screening, • Take Home Technical Task, • Hiring Manager Interview, • Advanced Technical Interview, • Final Interview with Founder/CEO of Omnam OMNAM is a global real estate investment and development group known for creating large-scale, high-design hospitality and mixed-use projects. This role is separate and part of OMNAM Innovation Arm, giving you a unique blend of startup-style ownership with the stability, access, and ecosystem of an established international group.

Influencer Manager/Lead - Global Beauty Skincare (UGC Partnerships) - Hybrid (London) Up to £75k + benefits Our client is an incredible high‑growth DTC beauty and wellness brand, entering its next major scale phase on a global level. The company has a single hero product with a large marketing particularly in the US and they are looking for an Influencer Manager to build and scale its creator engine as part of a wider and highly collaborative marketing team. As Influencer Manager you will see your 5 years legacy in an inhouse role scaling to £100m as part of a world-class marketing and creative team. This creative role sits at the intersection of influencer marketing and performance creative. You’ll source, manage, and develop creators who produce organic‑feeling UGC that drives real commercial outcomes. This is not a traditional relationship‑only influencer role. It’s about building a repeatable, scalable creator pipeline that fuels paid ads, social growth, and brand storytelling. What will I be doing? • Leading and scaling influencer management, onboarding and manage a consistent pipeline of influencers and UGC creators, • Proactively source new talent across social platforms aligned with an health and wellbeing‑focused audience, • Negotiate commercial terms, deliverables, and usage rights while managing budgets responsibly, • Build long‑term creator relationships while continuously testing new talent, • Develop clear, performance‑led creative briefs designed to drive conversion, • Oversee day‑to‑day creator communications (outreach, follow‑ups, content coordination)Track and assess creator performance, identifying partners to scale and underperformers to refine or replace, • Support the paid marketing team with a steady flow of fresh, authentic UGC, • Maintain an organic, relatable content tone As Influencer Manager, you will have strong experience in e‑commerce/DTC, ideally within health, beauty, or wellness working with influencers or UGC creators (brand or agency side). Naturally, you will have excellent negotiation skills, managing budgets and tracking performance metrics Your writing skills will be polished and you will be able to write structured, clear creative briefs to manage multiple creator relationships We are looking for a high‑ownership mindset to be part of this collaborative and passionate culture, working closely with a wider creative and marketing team. This role is 4 days per week in Central London with strong progression opportunities as the company scales. If you’re an experienced Influencer Manager with strong knowledge across ecommerce and health beauty, creating scalable, creative concepts apply for immediately consideration. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure were inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Minimum 3 years of experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Operations Project Manager (or Coordinator) – Biotech Start-up (London) I am currently working exclusively with a London based biotech who have developed advanced instrumentation to analyse nanoparticles at the single particle level. With their platform already being used across leading academic and industry labs in Europe and North America, supporting work in areas like drug delivery and nano-formulations. As the business grows, operations are becoming more complex and more critical. This role sits at the centre of that. The Role I'm looking for someone who can bring structure to a fast moving environment. You’ll take ownership of day to day operations and global logistics making sure equipment, consumables, and internal processes run smoothly as the company scales. You’ll work closely with leadership and cross-functional teams, acting as the operational backbone of the business. This is not a passive coordination role. You’ll need to be hands on, organised, and comfortable figuring things out as you go. From an internal perspective, now is the right time to hire this position as the business is scaling into areas that need more specialist project experience and oversight to free up other team members time. What You’ll Be Doing: Logistics & Delivery • Managing shipments, deliveries, and returns across international locations, • Working with logistics partners to ensure timely and reliable distribution Operational Support • Keeping day to day business operations running smoothly, • Supporting onboarding and ensuring new hires have what they need, • Managing procurement of equipment, tools, and systems Financial & Compliance • Tracking spend and supporting basic budget oversight, • Assisting with contracts, compliance, and operational documentation Communication & Reporting • Providing clear operational updates to leadership, • Acting as a connector between teams to keep things aligned What They’re Looking For • Experience in project management (operationally as opposed to scientific) operations, logistics, or supply chain, • Strong organisational skills you can manage multiple moving parts without dropping things, • Familiarity with international shipping and customs, • Basic understanding of financial tracking and compliance, • Clear communicator who works well across teams, • Comfortable in a start up environment (ambiguity, pace, ownership) Nice to Have (Not Essential) • Experience in life sciences, biotech, or technical environments, • Exposure to distributor management or international expansion, • Familiarity with grant processes or reporting Environment • London based start up in a growing life sciences hub, • High ownership and visibility across the business, • Opportunity to shape how operations are built, not just maintain them Additional Info • Right to work in the UK required

Immediate Start – Customer Operations Project Manager (CRM & Marketing) Temporary Contract | Fashion Client | London ( NO Hybrid) We’re partnering with a leading global fashion brand to find an experienced Customer Operations Project Manager to join on an immediate-start temporary contract. This is a fast-paced, hands-on role focused on delivering best-in-class customer marketing and CRM campaigns at scale. Working at the heart of the marketing function, you’ll drive operational excellence across email, lifecycle and 1:many campaigns—ensuring seamless execution, strong collaboration, and consistently high-quality customer experiences. The Role You’ll take ownership of the day-to-day delivery of CRM and customer marketing activity, acting as the operational link between marketing, creative and external production partners. This role is ideal for someone who thrives in detail, brings structure to complexity, and keeps multiple workstreams moving efficiently. A key focus will be supporting the transition to external production partners—establishing new workflows, ensuring continuity, and enabling scalable, high-quality output. Key Responsibilities Operational Delivery & Workflow Management • Oversee the end-to-end execution of CRM and customer marketing campaigns across email and lifecycle journeys, • Ensure clarity on briefs, timelines, roles and deliverables across all stakeholders, • Manage internal and external resources across multiple concurrent projects, • Lead onboarding and integration of external production partners, • Establish effective workflows across copy, design and merchandising functions, • Act as the main point of contact for agencies, ensuring quality, efficiency and delivery standards, • Collaborate with Martech, Digital and Tech teams to align dependencies and ensure platform readiness, • Support briefing processes and ensure content is delivered on time and to spec, • Act as the central operational point between Customer Marketing, Creative, Merchandising, CRM and regional teams, • Maintain alignment and transparency across all contributors, • Identify and implement improvements to workflows, tools and communication processes, • Create clear documentation and repeatable frameworks for campaign delivery, • Support team capability through guidance and best-practice sharing, • Promote a structured, calm and efficient delivery culture Experience Required • Proven experience in project management within CRM, email or digital marketing, • Strong understanding of content production workflows and cross-channel campaign delivery, • Track record of managing multiple deadlines and complex workstreams simultaneously, • Excellent communication skills, with the ability to simplify complexity, • Highly organised with strong problem-solving capabilities and a proactive mindset, • Comfortable working in fast-paced, evolving environments, • Experience with tools such as Asana is advantageous This is a fantastic opportunity to step into a high-impact role within a globally recognised fashion brand, contributing to critical marketing delivery during a key period. Immediate availability is essential.

Job Title: Office Manager Location: Central London Job Type: Full- time, fully onsite (5 days in) Salary: £45,000 to £50,000 Role Summary: We are seeking a highly organised and proactive Office Manager to oversee the day-to-day operations of a fast-paced commercial property investment firm. This role is pivotal in ensuring the smooth running of the office, supporting senior stakeholders, and maintaining a professional and efficient working environment. The successful candidate will be a confident self-starter, capable of managing multiple priorities while delivering a high standard of operational support. Key Responsibilities: • Oversee the daily operations of the office, ensuring a seamless and well-functioning workplace, • Manage office budgets, supplier relationships, and procurement of services and equipment, • Act as the main point of contact for building management, contractors, and service providers, • Coordinate office maintenance, health & safety compliance, and workplace policies, • Support senior leadership with administrative tasks, including diary coordination and meeting logistics where required, • Organise company events, meetings, and team activities, ensuring high-quality delivery, • Manage reception and front-of-house operations, maintaining a professional and welcoming environment, • Oversee onboarding processes for new employees, including desk setup, access, and inductions, • Implement and improve office processes and systems to drive efficiency, • Provide ad hoc support across finance, HR, and operations functions as needed Key Requirements: • Proven experience in an Office Manager or similar operational role, ideally within real estate, property, professional services or relevant sector., • Strong organisational and multitasking skills, with excellent attention to detail, • Confident communicator with the ability to engage with stakeholders at all levels, • Experience managing budgets, suppliers, and office facilities, • Proactive, solutions-focused approach with the ability to work independently, • Strong IT skills, including Microsoft Office Suite, • Knowledge of health & safety and office compliance requirements

Delivery Support Manager Company: Albany Beck Location: London (Hybrid) Engagement: Permanent About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is seeking a Delivery Support Manager to support the ongoing growth and success of our consultant base across key client accounts. This role is central to ensuring high levels of Consultant performance, engagement, and well-being, while also strengthening client relationships and identifying commercial growth opportunities. The successful candidate will act as a key interface between Consultants, Clients, and internal stakeholders, ensuring service excellence, effective communication, and alignment to Albany Beck’s strategic objectives. This role requires a balance of people management, client engagement, and commercial awareness, with a proactive approach to problem solving and continuous improvement. Key Responsibilities • Manage an allocation of Consultants, conducting regular performance reviews, including monthly well-being and career conversations, • Own and deliver the Albany Beck Performance Cycle for assigned Consultants, • Manage the full probation lifecycle, including structured monthly 1:1 onboarding support, • Handle disengagements and terminations in line with company processes, • Run bi-weekly group catch-ups on client site to understand project progress, challenges, and opportunities, • Conduct monthly client check-ins to review Consultant performance, address concerns, and identify development needs, • Build and maintain strong relationships with client stakeholders to ensure a high standard of service delivery, • Report key insights and updates to Delivery, Business Management, and Sales teams, • Ensure internal systems and Consultant records are accurate and up to date, • Support Account Managers with client engagement initiatives, including social events to enhance Consultant integration, • Leverage Consultant relationships to identify opportunities for on-site client growth, • Promote internal initiatives (e.g. Partnership Programme) to drive network-based business development, • Gather commercial insights, leads, and referrals from Consultants and share with the Sales team, • Support Sales with strengthening client relationships and facilitating new client introductions, • Identify bench risks and proactively support redeployment opportunities, • Collaborate with the Business Manager on ad hoc projects and strategic initiatives, • Engage effectively with internal stakeholders including Delivery, HR, Finance, Sales, and Talent Acquisition Key Skills & Experience • Proven experience in a people management, engagement, or client-facing role within a consultancy or professional services environment, • Strong organisational skills with the ability to manage multiple priorities effectively, • High emotional intelligence with the ability to build and maintain strong relationships, • Experience supporting performance management and development conversations, • Ability to work under pressure while maintaining a high standard of service delivery, • Strong stakeholder management and communication skills across all levels Desirable Experience • Experience within Financial Services or consulting environments, • Exposure to performance management frameworks and employee lifecycle processes, • Project management experience or involvement in change initiatives, • Proficiency in Microsoft Office tools including Excel, Word, and PowerPoint Personal Attributes • Proactive, self-sufficient, and solutions-oriented, • Strong interpersonal and relationship-building skills, • Commercially aware with the ability to identify growth opportunities, • Detail-oriented with a structured and organised approach to work, • Positive attitude with a strong sense of ownership and accountability, • Adaptable and resilient in a fast-paced environment

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

Training & Development Manager Location: Hybrid – 3 days in our Lombard Street, London office Salary: £35,000 - £45,000 Depending on experience Hours: Full-time Shape the future of our people at AAG Wealth Management At AAG, our people are our greatest asset — and we’re serious about investing in their growth. We’re a fast-paced, high-growth business with big ambitions, and we’re looking for someone who’s passionate about developing talent, building capability, and raising standards across the firm. We’re entrepreneurial, collaborative, and constantly evolving. We work hard, celebrate success, and support one another — but above all, we care deeply about doing things properly and developing our people to deliver exceptional outcomes for clients. As the business continues to grow, we’re strengthening our commitment to structured training, professional development, and continuous improvement. This role is a chance to shape how our staff learn, grow, and progress, embedding high-quality training, strong technical capability, and a culture of development across AAG. This is not a back-office training role. This is about influencing standards, driving capability, and making a visible impact on how our people perform and progress. The Opportunity You’ll take ownership of training and development across AAG Wealth Management, shaping how our people learn, grow, and perform as the business continues to scale. You’ll design and deliver high-quality training programmes that build technical capability, confidence, and consistency across our PSS team — using your paraplanning experience to embed real-world best practice, strong standards, and regulatory excellence. Working closely with the Senior Operations & Technology Manager, Head of People & Operations, and wider leadership team, you’ll influence how new processes, systems, and regulatory changes are implemented and adopted across the business. You’ll be joining AAG at a pivotal stage of growth, with genuine autonomy to shape our training framework, materials, and culture of development. This is a role with real visibility, real responsibility, and the opportunity to make a lasting impact on both individual careers and the wider success of the firm. What You’ll Be Responsible For • Lead the training, development, and competency of all PSS staff., • Maintain, review, and quality-check the PSS Skills Matrix to identify training needs and upskilling opportunities., • Apply paraplanning knowledge to review PSS work for technical accuracy, learning, and progression., • Design, deliver, and coordinate onboarding and structured training programs for new starters., • Develop, maintain, and deliver AAG training materials, processes, and procedural frameworks., • Collaborate with the Senior Operations & Technology Manager on new processes and systems, including training creation, delivery, and post-implementation checks., • Liaise with SJP to implement new training materials and identify efficiencies and development opportunities., • Support all PSS towards SJP accreditation and ensure compliance with Consumer Duty training requirements., • Communicate updates from Partners, PSS, and Salesforce; deliver training at company meetings and weekly forums., • Identify performance or competency issues, supporting improvement plans through coaching and development., • Monitor Quality of Documentation (QOD), follow up on cases., • Provide additional operational support as requested by the Head of People & Operations. What We’re Looking For This role is ideal for someone passionate about training and developing people, with a strong desire to motivate, inspire, and enable others to reach their full potential. Essential Skills • 3+ years’ experience in training and development, including designing and delivering programs for individuals and teams, • Excellent paraplanning knowledge with the ability to review and quality-check technical work., • Ability to assess competencies and identify training/upskilling needs., • Experience in onboarding and structured training program delivery., • Proficiency in developing and maintaining training materials, processes, and procedural frameworks., • Strong collaboration skills to work with managers, team members, and external stakeholders (e.g., SJP)., • Ability to communicate effectively, including delivering updates and training sessions., • Competence in monitoring performance and supporting improvement plans., • Awareness of regulatory requirements and ability to implement related training. Desirable Skills • Familiarity with Salesforce or similar CRM systems for training and reporting purposes., • Previous exposure to practice management systems and process rollouts., • Coaching and mentoring experience, particularly in a financial service or paraplanning environment., • Ability to identify operational efficiencies and proactively implement improvements., • Confidence in presenting at company meetings and forums., • Flexibility to provide additional operational support as needed. Why Join AAG? We combine high performance with a people-first culture. • Competitive pension, • Private Medical Insurance, • Employee Assistance Programme, • 21 days holiday + annual accrual, • “Family Friday” early finish monthly, • Daily office breakfast

Role: Helpdesk Manager (entry‑level management, will become more of a mentor) Location: Kings Langley (Watford area) Working pattern: 6 months fully on site, then moving to 1 day per week WFH This is a hands-on, user-facing Helpdesk role with clear management progression. Initially an individual contributor / escalation point, but with eventual direct reports and responsibility for mentoring early‑careers staff. They typically hire grads into the service desk and develop them into wider areas, so they want someone confident coaching and helping people find their feet. High-level responsibilities include: • User-facing helpdesk support, onboarding & offboarding, • Acting as escalation point for the service delivery team, • SLA reporting, customer satisfaction reporting & improvement, • Hardware lifecycle management, • Windows & Mac (Linux nice to have), • AD (on-prem & Azure), VPN, Anti-Virus, • Ticketing systems, • Knowledge base / FAQ (Confluence + internal system “Nebula”), • Audio & Visual support (liaising with provider), • Virtual Machine management, • Strong stakeholder management