Onboarding manager jobs in United Kingdom - Page 9

Job Title: Business Development Manager - Apprenticeships & Training Salary: £45,000 Location: London, Whitechapel Contract: Full-time, permanent Working hours: Monday to Friday 9:00am-16:30pm About Us At our client, employees are placed at the heart of everything they do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of the business. They foster a culture where each voice is heard and every contribution is valued. They take pride in empowering individuals and businesses to thrive. Join them and become part of a company that is dedicated to your growth, well-being, and success. About the Role As a Business Development Manager, you will be responsible for establishing, securing, and nurturing long-term business relationships with new and existing clients, generating new business and achieving monthly targets. This includes promoting and selling all of our client’s services—specifically commercial and government-funded training contracts—maximising employer levy utilisation, and expanding the employer base. Your Impact: * As the Business Development Manager you will work as part of a team to deliver excellence in external client relationship management, maximising sales and funding opportunities. * Manage client relationships from lead generation and solution development through to training delivery, as well as the ongoing development and management of key accounts to maximise opportunities. * Handle speculative calls, new enquiries, aftercare, and client service calls in a timely and professional manner, ensuring accurate record-keeping on the CRM system. * Develop strong relationships with employers to identify and sell relevant training solutions. * Proactively identify, target, and secure new employer partnerships in line with England strategic objectives. * Conduct skills and training needs analysis with employers, recommending tailored short- and long-term training delivered in-house, either virtually or face-to-face. * Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. * Engage with levy-paying and non-levy employers, advising on the use of levy funds, co-investment, and commercial training budgets. * Work with internal specialists to provide up-to-date guidance on apprenticeship funding rules, levy transfer opportunities, compliance, and commercial pricing options. * Maintain accurate CRM records (Salesforce), track activity, and produce performance reports aligned to sales KPIs. * Represent the organisation at events, networking forums, careers fairs, and industry conferences. * Collaborate with internal delivery, curriculum, and marketing teams to ensure a seamless onboarding experience and high-quality client delivery. What Are We Looking For? Essential – As a Business Development Manager: * Proven experience and a strong track record in business development, B2B, or employer engagement within a training, apprenticeship, or education setting. * Experience working in a target-driven environment. * Experience in client relationship development and management. * Ability to confidently engage and influence senior stakeholders, HR leaders, and L&D teams. * Experience using CRM systems and Microsoft Office. * Excellent negotiation, presentation, and report-writing skills. * Confidence with LinkedIn and cold-calling engagement. * Good working knowledge of marketing and sales principles. What’s in It for You? Our client offers a range of excellent benefits, including 30 days of annual leave (increasing with length of service), a healthcare scheme, a 35-hour working week, retail and gym membership discounts, a profit-sharing scheme, life insurance, employee recognition awards, length-of-service recognition, and more. Our client is an equal opportunities employer. Applications are welcomed from all backgrounds, and equal opportunities are ensured regardless of gender, ethnicity, disability, or other protected characteristics. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Diploma with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

RESTAURANT MANAGER FUNDAMENTAL HOSPITALITY Fundamental Hospitality is a global hospitality group behind award-winning concepts including Gaia, La Maison Ani, and Shanghai Me , known for delivering exceptional dining experiences across some of the worlds most vibrant destinations. We are currently seeking a passionate and driven Restaurant Manager to join our growing team. This is an exciting opportunity for a hands-on leader who thrives in a high-energy, guest-focused environment and is committed to maintaining the highest standards of service and team performance. KEY RESPONSIBILITIES Lead, motivate, and develop the restaurant team to consistently deliver exceptional service standards Oversee daily operations ensuring smooth service flow and excellent guest experience at all times Conduct regular floor presence, team engagement, and service supervision throughout service periods Monitor and maintain grooming, service standards, and overall team performance Manage and support training, onboarding, and continuous development of team members Handle guest feedback and complaints professionally, ensuring timely resolution and follow-up Ensure operational excellence including restaurant presentation, cleanliness, and maintenance standards Manage rota planning, staffing levels, and labour costs in line with budget requirements Collaborate closely with senior management on reporting, performance tracking, and operational improvements ABOUT YOU Proven experience in a Restaurant Manager or similar leadership role Experience within high-end restaurant environments Strong operational and organisational skills Passion for delivering exceptional guest experiences Excellent leadership, communication, and team development abilities Detail-oriented with a proactive, hands-on approach Ability to thrive in a fast-paced, high-pressure environment WHAT WE OFFER Very competitive salary Career development within Fundamental Hospitality A professional, supportive team environment If you are ready to take the next step in your career and be part of a world-class hospitality group, we would love to hear from you. Candidates must have the right to live and work in the UK. This is not an exhaustive list of responsibilities. If you would like to review the full job description, please let us know. TPBN1_UKCT

Join the Evri Final Mile Team as a Courier Service Specialist! Location North Wales - Shift Pattern – Any 5 days over 7 Ready to be at the heart of the action? Step into a fast-paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem-solving, supporting others, and driving service excellence, this is your moment. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! What You'll Be Doing Day to Day as our Courier Service Specialist As a Courier Service Specialist , you'll be the on-site champion keeping our Delivery Unit's running like clockwork. From supporting and guiding couriers to ensuring parcels are ready for collection, you'll be the steady hand ensuring efficiency, compliance, and reliable service. You'll oversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlessly—so our customers get the great experience they expect. Responsibilities Support the onboarding of new couriers and allocate work effectively. Monitor parcel scanning, courier readiness and ensure compliance throughout the process. Address local issues such as late couriers, scanning delays, or missing parcels before escalating. Use the Service Tracker to raise timely, transparent escalations when needed. Support couriers with manifests, routing, and operational queries. Provide daily operational feedback to the Territory Manager to optimise performance. Interested? Here's What You'll Need to Succeed A current UK driving licence . Solid understanding of the self-employed courier model . Experience working in a fast-paced, customer-focused operational environment . Strong problem-solving , organisation, and attention to detail. Confident communication skills and the ability to spot and escalate risks quickly . Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome We're excited for the future. Let's deliver it together. TPBN1_UKTJ

Restaurant Manager Buvette is a globally recognised, French-inspired all-day concept founded by James Beard Award-winning chef Jody Williams in New Yorks West Village. The word Buvette refers to a gathering place with friends a neighbourhood gem, or an extension of home. Jody often describes Buvette as a gastroteque: a creative expression of great gastronomy made in-house, where almost everything is prepared from scratch, down to cocktail bitters and many of the small details that shape the guest experience. Buvette is not just a venue, but a guest journey that lingers long after the visit. It blends the atmosphere of an elegant old-world café with the casual, relaxed feel of a neighbourhood eatery. Interiors are carefully considered, celebrating nostalgia and the character of well-worn antique pieces, each with its own story. Buvette is dedicated to simply enjoying food at any time of day from breakfast and coffee through to lunch, evening drinks, and intimate late suppers. The menu centres around comforting, produce-led small plates, using some of the best locally sourced ingredients to support regional suppliers and independent producers. Service is designed to be efficient, warm, and highly considered, ensuring quality is never compromised.Opening in London, Buvette brings this globally recognised concept to the city, joining a family of international locations including New York, Paris, Tokyo, and Seoul. We are now building an exceptional opening team to help bring this iconic concept to life. Key Responsibilities for a Restaurant Manager As a Restaurant Manager , you will support the day-to-day running of operations and service delivery. You will help lead shifts, support the team, and ensure a consistently high standard of guest experience. As this role will run shifts in a managerial capacity. Supporting daily operations and service standards Leading shifts and coordinating floor, bar, and gastro teams Ensuring excellent guest experience and smooth service flow Supporting training, onboarding, and team development Assisting with reservations, rotas, and service planning Able to work rotating shift patterns which includes earlies and lates About You as a Restaurant Manager Minimum 2 years experience in a supervisory or senior hospitality role Strong leadership and communication skills Proven track of managing and motivating teams Guest-focused, organised, and proactive approach Ability to remain calm and professional under pressure Passion for hospitality and team development Salary & Benefits as a Restaurant Manager £42,000 £45,000 per annum (a combination of basic salary and service charge) Pension Free meals on duty Career Development Equality Statement Buvette London is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Apply now below to be our next Restaurant Manager. TPBN1_UKCT

Coffee Shop Manager Location: On-site | Central London (TBC) Salary: £38,000–£40,000 + tips + bonus Job Type: Full-time | Permanent Ready to run the show where great coffee, great people, and great vibes come together? We’re looking for a Coffee Shop Manager with spark - someone who can lead from the front, thrive in the buzz of a busy café, and turn every shift into an experience customers want to come back for. This isn’t just about opening doors and balancing tills. It’s about creating the kind of place people queue for, talk about, and return to for that one thing they can’t stop craving. If you love the energy of hospitality, know how to build an incredible team culture, and enjoy being in the heart of the action, this could be your perfect next move. No two days here look the same - one minute you’re coaching your team through a rush, the next you’re fine-tuning operations, driving sales, and helping shape the future of a fast-growing concept with huge momentum. This is your chance to lead a store that feels less like a workplace and more like a destination. Coffee Shop Manager - What you’ll be doing: As our Coffee Shop Manager, you’ll be the heartbeat of the café — leading service, driving standards, and making sure every customer leaves happier than they arrived. Running the floor like a pro • Lead day-to-day café operations with confidence and energy, • Keep service smooth, fast, and memorable during peak periods, • Maintain exceptional food hygiene, safety, and cleanliness standards, • Oversee stock ordering, supplier relationships, and cost control, • Monitor labour, sales, and operational KPIs, • Review P&L performance and spot opportunities to improve, • Handle customer feedback with professionalism and warmth, • Continuously look for smarter ways to improve service and efficiency, • Work with marketing on local activations, launches, and promotions Building a team people love being part of • Lead, coach, and inspire a high-performing team, • Create a positive, fun, and inclusive team culture, • Deliver training that builds confidence and capability, • Hold regular 1:1s and support career development, • Manage rotas, absence, and performance processes, • Partner with head office on recruitment and onboarding Coffee Shop Manager - What we’re looking for Essential • Food Hygiene Level 2 or 3, • Minimum 1 year in kitchen, café, or hospitality operations, • Hands-on leadership style, • Strong people management skills, • Passion for hospitality and customer experience Bonus points if you have • Café, bakery, or fast-paced food concept experience, • Experience training and developing teams, • Confidence working with P&L reports and KPIs What’s in it for you? • Consistent working pattern, • One weekend day off every week, • One full weekend off every month, • Monthly performance bonus + tips, • 28 days holiday, • Free food perks (the dangerous kind… the delicious kind), • Genuine progression opportunities in a fast-growing business If you are ready to take the next step in your hospitality leadership career and make a real impact, click apply today and be part of something exciting

Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don’t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That’s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you’re looking for a workplace as forward-thinking as the designs we create—where no two days are the same and problem-solving is part of the everyday—then you belong at Adara. You’ll be a perfect match if you: // Thrive in a fast-paced, dynamic environment // Are a proactive multitasker who loves making things happen // Want to be part of a collaborative, supportive team where your ideas truly matter // You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don’t just design homes—we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us—challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving — ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you’ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You’ll also manage the administrative side of projects — from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you’ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You’ll also play an active role in building client relationships — handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same — and there’s always something exciting to coordinate. Other tasks include: Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

3 days in the office near Bank Station and 2 from home May consider 4 days a week CIPD Level 7 or above is essentialThis is an excellent opportunity work for a small and highly successful niche consultancy firm. Based in the centre of London you will be working in a client facing consultancy capacity, responsible for supporting clients predominantly in the Financial Services Sector on and off site to proactively manage their HR function. We are looking for a true generalist who has experience of a 360 HR role and ideally has at least five years' experience in a HR Generalist function as an advisor or manager. Your role: Audit and review the HR function for new and existing clients Assess, update and review client documentation including policies and procedures Acting as in-house HR department to provide HR and benefits administration and onboarding Implement and maintain HR software system for clients Undertake specific projects for clients including grievances, disciplinary issues, TUPE and redundancy Carry out health and safety assessments onsite Writing contracts of employment Amendment to settlement agreementsThe person: 4+ years experience in a HR Advisor/HR Manager or HR Consultant capacity CIPD qualified at level 7 (essential) Employee Relations (essential) Educated to degree level (preferable) Experienced in using HR cloud based systems Able to produce high quality written and verbal advice Able to demonstrate excellent communication skills and pay attention to detail Highly proactive Professionally presented Proficient in the use of MS Office Packages Experienced in delivering HR solutions to external clients Experienced in using HR systems, ideally Cascade Go HR Able to demonstrate excellent communication skills and pay attention to detail Demonstrate your dedication to keep abreast of legislation changes and awareness of current HR thought leadershipBenefits: Flexible working hours - may consider 4 days a week (Mondays required) - office days Mon/Wed/Thur Bonus scheme paid annually Work from home opportunities Great collaborative working environment Great offices Birthday off Please note unless you are able to reply yes to the 3 prescreening questions, you will unfortunately recieved an automated rejection email

Mobilisation Manager Facilities Management Kent based office with hybrid working and client site visits as required Salary guide - to £65,000 Trevett Services are seeking an experienced Mobilisation Manager to lead the successful mobilisation of new maintenance contracts across residential and mobile services. This is a pivotal role, responsible for ensuring each contract is fully set up and ready for operational delivery – from contract award through to seamless handover. You will oversee all operational, commercial, financial, compliance, and Health & Safety elements of mobilisation, working closely with internal teams, clients, and supply chain partners to ensure a smooth and efficient transition. Key Responsibilities Mobilisation Planning & Delivery * Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education portfolios * Develop, manage, and deliver detailed mobilisation plans using structured project controls * Ensure all milestones are achieved on time, within budget, and to agreed standards * Coordinate contract handovers from bid/tender teams into operational delivery * Work closely with engineering leadership to identify efficiencies across the existing portfolio * Update asset registers and PPM schedules, including on contract renewals Stakeholder Management * Act as the primary client contact during the mobilisation phase * Build strong relationships with clients, subcontractors, and internal stakeholders * Chair mobilisation meetings and provide clear, regular progress updates Operational Setup * Establish site operations, including staffing structures, rotas, and engineer onboarding * Procure and onboard supply chain partners and subcontractors * Oversee asset verification, surveys, and condition reporting where required Compliance & Governance * Ensure all statutory and regulatory requirements are met, including Health & Safety documentation, risk assessments, and method statements * Implement company policies and procedures across newly mobilised contracts * Configure systems to ensure efficient asset grouping and operational delivery Commercial & Financial Control * Track mobilisation budgets and costs in collaboration with commercial teams * Identify risks, variations, and opportunities throughout mobilisation * Support accurate forecasting, reporting, and financial setup with finance teams Systems & Processes * Oversee the setup of CAFM and helpdesk systems * Ensure asset data, PPM schedules, KPIs, and SLAs are correctly configured * Drive consistency, process improvement, and best practice People & Safety * Support recruitment, onboarding, and training of operational teams * Ensure staff are fully inducted, competent, and compliant * Promote and embed a strong Health & Safety culture About You Proven experience in mobilisation, contract setup, or project management within facilities management or building maintenance. With a strong understanding of UK statutory and Health & Safety compliance, we are looking for someone with hands-on experience with CAFM systems (e.g. MRI, Maximo, Planon, Planet). Ideally you will have excellent organisational and project management skills, be a confident stakeholder and client manager, who is commercially aware with budget management experience * Able to manage multiple mobilisations simultaneously Qualifications Relevant engineering or building services qualification, or equivalent experienceProject management qualification (e.g. PRINCE2, APM) – desirable IOSH or NEBOSH qualification – desirable

Team Leader – HMO Property Management Location: London - Office based role Working: Monday to Friday, 9:00am–5:00pm Salary: £35,000 - 38,000 DOE + bonus potential City Rooms is one of London's leading HMO property management companies, providing high-quality shared accommodation across the capital. We are proud of our compliance standards, professionalism, and the quality of service we deliver to landlords and tenants alike. We are recruiting an experienced Team Leader to join our Property Management team. The Role Reporting directly to the Department Manager, you will oversee a portfolio of 40–80 individual HMO properties acting as the operational backbone of the team and the first point of support for the team. Key Responsibilities * Team Support & Coordination: First support for team, assisting with queries, workload balancing and operational clarity. * KPI Monitoring: Track team performance, flag underperformance or risk areas, assisting with corrective actions and support. * Case Support: Assist with high-risk complaints, tenant disputes, and sensitive issues, drafting responses and escalate recommendations, informing all relevant departments. * Coaching & Onboarding: Providing coaching and practical guidance, flagging training needs to the department manager. * Maintenance Coordination: Act as the link between teams within the property services department, such as but not limited to property management, maintenance, and cleaning team, whilst prioritising workloads and improving communication flow. * Quality Control: Reviewing CRM tickets, monitoring emails and correspondence to ensure case handling accuracy and consistency, ensuring trends are noticed and escalated t early. * Operational Reporting: Provide clear workload summaries to manager, compliance and complaints status reports to support risk management decision-making. * Escalation & Risk Flagging: Identify operational risks and escalate promptly with supporting evidence. * Process Adherence: Ensure processes are followed across the teams, suggest improvements to manager to further assist team productivity. * Ad-hoc tasks as required What We're Looking For * Minimum 2–3 years' experience in HMO property management * Strong working knowledge of UK HMO regulations, GSC, EICR, EPC, and licensing requirements * Proven ability to support and coordinate a team under pressure * Professional, clear and firm communication style * High attention to detail with strong organisational skills * Self-motivated and able to manage workload without daily supervision * A genuine leader, someone who sets standards through example * Working knowledge of Fixflo will be beneficial. * Familiarity with compliance tracking tools would be highly useful. To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply

Salary - Up to £47k Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Brand Awarded a Michelin Bib Gourmand across two locations, Berenjak is an exciting group of Persian restaurants with four locations in the UK (Soho, Borough Market, Berenjak Mayfair, Soho Farmhouse) and four internationally (UAE, Qatar, New York and LA). The menu reinterprets the classic hole in the wall eateries lining the streets of Tehran, whilst the service style focuses on genuine, warm hospitality and memorable guest experiences. Our teams are passionate, enthusiastic and dedicated to delivering outstanding hospitality. The Position We're looking for an experienced Restaurant Manager, but most importantly, a committed self-starter who is eager to learn, develop and be part of this unique restaurant. If you're passionate about delivering exceptional guest experiences with personality and flair, we want to meet you! The successful Restaurant Manager will have: Previous experience as a Restaurant Manager or Assistant Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group. As Restaurant Manager, you will be responsible for: Supporting the senior management team in managing day-to-day restaurant operations with warmth and professionalism Ensuring the running of a smooth service. This is a hands-on management role and the ideal candidate will be able to oversee and manage a large, dynamic FOH team. Build a tight-knit, high-performing team. Celebrate wins, recognise talent, and give feedback that lifts people up. Developing recruitment, onboarding, and training — help new team members feel at home from day one. Champion quality and consistency - ensure positive communication between both the FOH and Kitchen teams to deliver excellent service and guest experience. Benefits & Culture guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: We're closed on Sundays – that's always a set day off! 50% off dining across JKS Restaurants 3 month celebration meal Trade price wine from our suppliers Code App Membership Wagestream – stream your pay earlier Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice WSET wine and spirits courses A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Employee referral scheme – paying up to £600 per referral The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle's, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group. TPBN1_UKCT

At Kudu Marylebone , we are looking for a polished and driven Assistant General Manager to join our leadership team. This is an opportunity for a confident, commercially aware, and people-focused professional to play a key role in delivering a refined yet energetic dining experience. We are seeking someone who leads from the floor, understands the rhythm of a premium restaurant, and takes pride in both the guest journey and the performance behind the scenes. The Role Working closely with the General Manager, you will take ownership of daily operations, ensuring that every service reflects the quality, warmth, and attention to detail that define Kudu Marylebone. You will balance hands-on leadership with strong commercial awareness , maintaining control of labour, driving KPIs, and nurturing a high-performing team. Key Responsibilities Service & Operations Lead service with presence and confidence, setting the tone on the floor Ensure a seamless guest journey from arrival to departure Maintain exceptional standards across food, drinks, and environment Anticipate service flow and adapt quickly to the demands of a busy restaurant People & Culture Inspire, coach, and develop a large and diverse team Build a culture of accountability, professionalism, and pride Handle team conflict with maturity and fairness Lead disciplinary processes and performance management in line with best HR practices Support recruitment, onboarding, and continuous training Labour & Efficiency Create rotas aligned with business levels and labour budgets Maintain strong control over labour costs without compromising service Drive productivity and efficiency across all service periods Commercial Awareness & KPIs Confidently manage key metrics including sales, labour %, SPH, and covers Analyse performance and implement clear, actionable improvements Support forecasting, budgeting, and weekly reporting Identify opportunities to enhance revenue and guest spend Guest Experience Deliver warm, intuitive, and personalised service Handle guest feedback and complaints with professionalism and care Build strong relationships with returning and VIP guests Lead by example in creating memorable experiences Compliance & Standards Ensure full compliance with UK legislation and company policies Maintain excellence in health & safety, food safety, and licensing Uphold HR procedures with consistency and integrity Drive adherence to SOPs across the team Systems & Administration Maintain accuracy across scheduling, HR, and operational systems Support payroll, absence management, and reporting processes Ensure all daily and weekly administrative duties are completed to a high standard What We're Looking For Proven experience in a premium, high-volume restaurant environment Strong understanding of labour control and rota planning Commercially driven with solid KPI knowledge Confident in managing disciplinary and HR processes A natural leader who is present, composed, and hands-on Excellent communication and conflict resolution skills Detail-oriented with a passion for quality and consistency A genuine love for hospitality and guest experience What We Offer A starting salary of £50k per annum, including discretionary service charge and a further discretionary excess tronc estimated at about £5-7k per annum. The opportunity to grow within a respected and ambitious restaurant group A collaborative and supportive leadership culture The chance to shape and influence a premium dining experience If you are ready to bring energy, precision, and leadership to one of London's most distinctive restaurants, we would love to hear from you. TPBN1_UKCT

Apex Resources Limited are on the lookout for an Admin Assistant in Dartford, DA1 Role description below: BUSINESS SUPPORT ADMINISTRATIVE ROLE • Positive and friendly individual required with good level of communication, our business is based on good relationships with our clients, • Working from Office preferred full time as trying to build a team and a happy environment / working culture, not just an empty office, • Temp to Perm, 20 hours per week (Mon-Fri) with a view to increasing potentially if required, • Can be flexible with School Holidays for the right person in terms of hours and office working, • Training can be made available to support growth into a business looking to expand, • If someone is capable of more than the role, then we can produce a long-term training plan once permanent 1. Office & Operational Management • Oversee the day-to-day running of the office and administrative functions, purchasing anything to ensure the office can run smoothly, • Ensure consistent processes across projects for documentation, reporting and communication - setting up job folders and ensuring all documentation is saved consistently and accurately, this will include chasing sites and site managers, • Uploading documents to portals for clients when required, • Support mobilisation of new projects (set-up of systems, documentation, trackers and reporting structures)., • Where you feel processes are duplicated, identify, report it and implement improvements to streamline workflows and reduce inefficiencies. 2. Commercial & Project Support • Log in all new enquiries and keeping a track of items such as client, dates issued and received, win success rate etc., • Assist with project cost reporting and margin tracking. Inputting values into Excel, • Submitting receipts and invoices to Dext for reporting by the Accountant) and logging invoices and receipts to keep a record of payment date., • Support preparation of monthly CVRs (Cost Value Reconciliations), • Produce Purchase Orders for suppliers and subcontractors, • Monitor overhead spend and office-related budgets., • Keep a record of any orders placed directly by the Operations Manager and Site Managers. I.e. Concrete Volumes etc in pours., • Support procurement administration and supplier onboarding processes., • Complete Client PQQ for becoming part of their supply chain Ongoing work for the right candidate. Contract Rate: £16-£18 per hour DOE If you are interested and available, please apply and call the office on (phone number removed) and ask for Raluca

HR Manager – Watford Area £55,000 - £65,000 Plus Packahe We are working with a fast-growing company in the sustainability sector, dedicated to creating innovative solutions for a greener future. We are seeking an experienced HR Manager to build and lead a new HR department. In this role, you will set the foundation for people operations, culture, and growth strategies as the company scales. Key Responsibilities: • Develop and implement a full HR strategy from scratch., • Design talent acquisition, onboarding, and retention programs., • Drive employee engagement and foster a positive, purpose-driven culture., • Ensure compliance with labor laws and best practices., • Provide strategic guidance to leadership on organizational development. What We’re Looking For: • Proven HR leadership experience, ideally in a scaling or startup environment., • Strong expertise in building HR frameworks from the ground up., • Passion for sustainability and a desire to drive mission-aligned growth., • Excellent communication and organizational skills. This is a fantastic opportunity to join a purpose-driven team at the forefront of sustainability. If you’re ready to make a real impact, we’d love to hear from you

Retail Regional Operations Manager Stamford Hill, London (with occasional travel to London & Manchester branches) We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester but you’re main base will be at Stamford Hill branch. This is a key leadership role, acting as the link between senior leadership and Branch Managers. You’ll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations. Key Responsibilities: Oversee daily operations across multiple retail sites Line-manage and support Branch Managers Drive consistency in performance, service, and store standards Handle escalations and resolve operational challenges Lead staff training, onboarding, and development Monitor performance and implement improvements Support rollout of new products and initiatives Report on operations, staffing, and customer insights What We’re Looking For: Proven multi-site retail management experience Ideally telecoms/mobile phone retailer management experience Strong mobile phone/telecoms knowledge Strong leadership and people management skills Experience managing managers or senior team members Highly organised with strong problem-solving ability Confident handling challenging situations and conversations Hands-on approach with the ability to lead strategically The Role Offers: Competitive salary with performance-based bonus Clear progression opportunities Private healthcare On-site parking

HR Manager - Secondary School - Brent - ASAP Start - Full-Time Are you an experienced HR professional with a background in education looking to make a meaningful impact? Do you want to play a key role in supporting staff and shaping a positive workplace culture within a thriving secondary school? Tradewind Recruitment is working with a welcoming and well-regarded secondary school in Brent seeking an HR Manager to join their team on a full-time, long-term basis with an immediate start. This is an excellent opportunity for a skilled HR professional with school-based experience to lead on people strategy, ensure compliance, and support staff development in a dynamic school environment. HR Manager - Role Overview As HR Manager, you will play a vital role in overseeing all aspects of human resources within the school. Your responsibilities will include: Managing the full employee lifecycle, including recruitment, onboarding, and retention Advising senior leadership on HR policies, procedures, and employment law Leading on staff performance management, absence management, and employee relations Ensuring compliance with safeguarding, safer recruitment, and HR best practices in education Maintaining accurate HR records and overseeing payroll processes Supporting staff wellbeing initiatives and promoting a positive working culture Handling disciplinary and grievance procedures in line with school policies Contributing to strategic planning and organisational development Requirements Proven experience in an HR Manager or senior HR role within a school or educational setting (essential) CIPD qualification (Level 5 or above preferred) Strong knowledge of UK employment law and HR best practices In-depth understanding of safeguarding and safer recruitment in schools Excellent communication and interpersonal skills Ability to manage sensitive situations with professionalism and discretion Strong organisational and leadership skills Enhanced DBS on the Update Service (or willingness to apply) What's on Offer A supportive and high-performing secondary school in Brent Full-time role: Monday to Friday, year-round Opportunity to shape HR strategy and make a real impact Ongoing professional development and training Collaborative and inclusive working environment Potential for a long-term or permanent position How to Apply If you're an experienced school-based HR professional ready to take the next step in your career and available to start ASAP in Brent, we would love to hear from you. For more information, please contact Elizabeth Topley at or call (phone number removed) (option 3)

Retentions Advisor We are currently recruiting for a Retention Advisor to join a growing and customer-focused organisation within a fast-paced service environment. This is a fantastic opportunity for someone passionate about customer experience and relationship management to play a key role in retaining and supporting an established customer base. As a Retention Advisor, you will act as a primary point of contact for customers with contract-related queries, delivering an exceptional service experience at every interaction. You’ll work closely with the Customer Service Manager to enhance customer satisfaction, strengthen loyalty, and protect ongoing revenue through proactive support and engagement. Key Responsibilities • Deliver a high-quality, engaging customer service experience across all touchpoints, • Manage inbound and outbound customer calls, handling queries with professionalism and efficiency, • Take ownership of contract-related requests including renewals, upgrades, add-ons, and service changes, • Identify opportunities to retain customers and support upselling where appropriate, • Manage and resolve customer queries via ticketing systems in a timely manner, • Maintain strong product and service knowledge to support customers effectively, • Coordinate customer requirements to ensure a smooth and seamless service journey, • Build strong relationships with internal teams to deliver the best outcomes for customers, • Support onboarding and training of new team members where required Requirements: • Minimum of 3 years’ experience in a customer-facing role, ideally within a B2C environment, • Experience handling inbound calls in a sales or sales support setting, • Strong communication skills with a confident and professional telephone manner, • Highly organised with the ability to manage multiple tasks while maintaining attention to detail, • Passionate about delivering outstanding customer service and achieving KPIs, • Resilient and able to perform well in a busy, high-volume environment This is an exciting opportunity that offers a competitive salary of £27,000 - £29,000 and hybrid working of 3 days in the office 2 days at home. This is a varied and engaging role where you can make a real impact on customer experience. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager, to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: * Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. * Lead, motivate, and develop the Front Office team, including Receptionists and Night team. * Ensure a warm, professional welcome and departure experience for all guests. * Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. * Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. * Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. * Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. * Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. * Assist with and review daily reports for departments where necessary * Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. * Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. * Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. * Assist with recruitment, onboarding, and training of new front office team members. * Monitor team performance, attendance, and conduct appraisals in line with company procedures. * Work collaboratively with all departments to ensure a seamless and consistent guest experience. * Support the Night Audit process where required and ensure accurate end-of-day procedures. * Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. * Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Pear Recruitment - Head of Property Management Location - Battersea Salary - £40,000 Hours – Monday to Thursday 9:15am – 5:30pm, Friday till 5pm – 1 day work from home Full license, pool car available Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. Having been established as an Independent Estate Agents for over 20 years, many of their staff have been with the company for over 10 years. Their focus is very much on customer service. The role involves Overseeing 3 members of staff made up of 2 Property managers and 1 Administrator The successful candidate will be at the helm of property management operations, ensuring the highest standards of service and efficiency. This role demands a strategic thinker with a proven track record in property management, capable of driving growth and maintaining excellence. The individual will oversee a dedicated team, providing guidance and support to ensure seamless operations and client satisfaction. The candidate must be highly motivated with experience as a Head of Property Manager. You will be dynamic and organised with good leadership skills, articulate, ambitious, and focused on delivering exceptional service. Responsibilities * Develop and implement property management strategies aligned with business goals * Set performance targets for portfolios (residential, commercial, or mixed-use) * Identify opportunities for growth, acquisitions, or improvements * Lead and manage property managers, leasing agents, and support staff * Recruit, train, and evaluate employees * Ensure high performance and professional development across the team * Prepare and manage budgets for properties * Monitor income, expenses, and profitability * Approve major expenditures and cost-control initiatives * Oversee rent collection and financial reporting * Act as the main contact for property owners, investors, and key stakeholders * Provide regular updates and performance reports * Maintain strong client relationships * Ensure high levels of tenant satisfaction and retention * Support acquisitions and onboarding of new properties Skills for the role includes: * Excellent interpersonal skills. * Leadership and people management skills * Strong Knowledge of property law and compliance * Communication and negotiation skills * Problem solving and decision making * Proficient IT skills * Full UK Driving License required. If you are interested in this Head of Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Hell's Kitchen Floor Manager The Cumberland Contract: Full Time Payment: Salaried Salary: £32,000 per annum + tronc (circa £6.00 per hour) Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell's Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service. Recreating the tension of the show's famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show's world-class chefs. More than a meal, Hell's Kitchen offers guests a front-row seat to the ultimate dining performance in one of London's most sought-after locations, The Cumberland champions the city's cultural and music scene, inspired by its rich history of housing music legends. What you'll be doing As Floor Manager, you'll be the heartbeat of the dining room - leading the team, coordinating service, and ensuring guests leave with memories of an exceptional experience. You'll support the Assistant General Manager in delivering operational excellence while maintaining the high standards and energy expected of a world-class, theatrical restaurant. This is a role for someone who thrives in a high-pressure, high-profile environment and takes pride in inspiring teams and exceeding guest expectations. Leading the front-of-house team to deliver flawless service, from pre-service prep to final guest farewell Supporting the Assistant General Manager in the day-to-day operation of the restaurant Maintaining seamless communication between front and back of house to ensure every service runs smoothly Coaching, mentoring, and motivating team members to achieve excellence in service and engagement Proactively managing guest experiences and resolving issues with professionalism and confidence Supporting recruitment, onboarding, and training initiatives to build a strong, high-performing team Driving operational standards, ensuring compliance with health, safety, and food hygiene regulations Monitoring and reporting on team performance, productivity, and service metrics What you'll bring Proven experience in a supervisory or leadership role within a premium, high-volume restaurant A passion for exceptional, five-star guest experiences Strong leadership and people management skills - you inspire, motivate, and empower your team Excellent communication skills with the ability to influence and engage both guests and colleagues Calm, adaptable, and decisive under pressure Commercially aware with an eye for detail and service excellence Enthusiastic, professional, and committed to delivering extraordinary hospitality What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Location: Hampton - With Travel around the 'Thames Water Region' About our client Our Environment Business provides ‘source to sea’ asset delivery capability across the UK and Scotland, delivering both framework and standalone projects. Since AMP3 we have delivered more than £2bn of assets for clients including Yorkshire Water, United Utilities, Anglian Water, Thames Water, Southern Water, Welsh Water and Scottish Water. As an established leader in the sector, this is an exciting time to join the business as we continue to transform and enhance how we deliver projects in a more digital and sustainable environment. Purpose of the Role As HS&E Advisor, you will support the Framework HS&E Manager in delivering health, safety and environmental excellence across projects. You will play a key role in implementing HS&E strategy, ensuring compliance with management systems and legislation, and driving continuous improvement across project delivery. Working closely with operational teams, you will provide practical guidance and support from planning through to completion. Key Accountabilities • Support the delivery of HS&E strategy across the framework, driving continuous improvement in performance., • Promote behavioural safety programme Challenging Beliefs, Affecting Behaviours., • Provide technical HS&E advice and guidance to operational and site teams., • Ensure effective implementation of the HS&E Management System in line with business and client requirements., • Engage with key stakeholders including clients, supply chain partners and regulatory bodies., • Monitor HS&E performance through KPIs, identifying trends and opportunities for improvement., • Support proactive risk management across all stages of the project lifecycle., • Escalate HS&E concerns and support timely resolution., • Collaborate across teams to ensure consistent HS&E standards are achieved. Key Responsibilities in the Role • Review project documentation including Construction Phase Plans, Emergency Response Plans, risk assessments and method statements., • Carry out regular site inspections, HS&E reviews and environmental audits, including ISO 14001 compliance., • Support supply chain onboarding and ongoing HS&E performance monitoring., • Deliver HS&E training, briefings and best practice guidance to operational teams., • Investigate incidents and non-conformities, identifying root causes and driving corrective actions., • Support incident management and close-out through systems (M2i)., • Produce and present monthly HS&E performance reports to project and leadership teams. About You • Relevant HS&E experience within construction, infrastructure, utilities or similar sectors., • NEBOSH Construction or General Certificate (or working towards)., • Strong understanding of HS&E legislation, management systems and risk management., • Experience supporting HS&E delivery across the full project lifecycle., • Confident communicator with the ability to engage and influence stakeholders at all levels., • Experience conducting site inspections, audits and incident investigations., • Competent in Microsoft Office and reporting systems., • Full UK driving licence and willingness to travel. Desirable: • Membership of IOSH or IIRSM (TechIOSH minimum)., • Working towards or holding CMIOSH., • NVQ Level 3 (or above) in a relevant discipline., • Experience within water or other regulated infrastructure sectors. What We Can Offer in Return With a strong pipeline of work across the UK water sector, offering long-term career opportunities within a collaborative and supportive HS&E team. You will have the opportunity to develop your career while contributing to the delivery of essential infrastructure projects. Additional Information We welcome applications from candidates seeking full-time, reduced hours or flexible working arrangements. We are committed to building a diverse and inclusive workplace and encourage applications from candidates who may not meet every requirement but feel they can add value. As a Disability Confident employer, we guarantee an interview to candidates who meet the essential criteria

RRGHC is a leading healthcare recruitment agency committed to delivering high-quality, compliant staffing solutions to healthcare providers across the UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary We are seeking a proactive, results-driven Business Development Manager to grow our client base and revenue. You will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and promoting our healthcare staffing services to key decision-makers in organisations such as NHS trusts, private hospitals, nursing homes, and care providers. Key Responsibilities Business Growth: Identify, target and secure new clients within the healthcare sector, such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients’ staffing needs, workforce shortages, and compliance requirements. Act as the primary point of contact for key accounts. Client Engagement: Lead meetings, presentations, and negotiations to convert prospects into long-term partners.Conduct regular client visits and service reviews. Contract & Tender Management Respond to tenders and framework agreements (common in healthcare staffing). Manage service level agreements (SLAs) with healthcare clients. Ensure compliance with healthcare staffing regulations and contractual obligations. Market Research & Strategy Monitor healthcare staffing trends, demand for nurses, and competitor activity. Identify opportunities in new markets, NHS trusts, private hospitals, and care home groups. Develop business development plans and sales forecasts. Collaboration: Work closely with internal recruitment and account teams to ensure seamless onboarding and service delivery. Communicate client needs such as: Nurses specialists, Shift patterns, compliance requirements. Ensure high quality candidates placements. Reporting: Maintain accurate records of client interactions, pipeline activity and sales outcomes. Revenue & Performance Management Achieve monthly/quarterly sales targets. Track KPIs such as client acquisition, revenue growth, and placement numbers. Prepare reports on business performance and pipeline opportunities. Skills & Qualifications Experience: Proven track record in business development, sales, or account management, ideally within healthcare staffing, recruitment, or a related service sector. Planning & Organisation: Strong organisational skills with the ability to manage multiple opportunities effectively. Professionalism: Understanding of healthcare compliance and professional standards is desirable. Sales & Business skills – Business development, Negotiation, Account management, Strategic planning. Healthcare Industry Knowledge- Understanding of nursing roles and healthcare staffing needs, Knowledge of healthcare compliance and regulations. Communication Skills - Relationship building, Client presentations, Stakeholder management What We Offer Competitive salary with performance-based incentives Part Hybrid Working. Supportive team environment and ongoing professional development

Location: Chucs South Kensington, London Company: Chucs Restaurants (Modern Mediterranean Café & Restaurant) Reports to: General Manager Overview As Assistant General Manager, you will support the General Manager in leading a premium, high-energy restaurant operation. You will ensure exceptional guest experiences, drive team performance, and maintain high operational and service standards in line with the Chucs brand. Youll be a hands-on leader , visible on the floor, helping to deliver a refined yet welcoming hospitality experience. Key Responsibilities Operations & Service Support the General Manager in overseeing day-to-day restaurant operations Ensure consistent, high-quality guest experience at all times Lead service periods, maintaining premium hospitality standards Handle guest feedback, complaints, and VIP service recovery ?? Assistant GMs typically ensure consistently high standards of hospitality and operational efficiency in daily operations Team Leadership Supervise, train, and motivate front-of-house staff Assist with recruitment, onboarding, and staff development Lead by example, creating a positive and high-performance culture Manage rotas, shift planning, and labour costs ?? Strong leadership and communication are core expectations for Chucs roles Financial & Commercial Performance Support the GM in achieving sales targets and profitability (P&L awareness) Monitor wage costs, stock control, and wastage Assist in budgeting and cost control measures Drive upselling and revenue opportunities Compliance & Standards Ensure compliance with health & safety, hygiene, and licensing laws Maintain company standards across service, presentation, and cleanliness Oversee stock management, ordering, and supplier coordination ?? Health & safety and operational compliance are standard AGM responsibilities in hospitality roles Brand & Guest Experience Uphold the Chucs brand identity (Mediterranean style, premium casual dining) Build strong relationships with regular and high-end clientele Ensure a polished, detail-driven environment Candidate Profile Experience Previous experience as Assistant General Manager / Restaurant Manager / Senior Supervisor Background in premium or high-volume hospitality Strong understanding of food & beverage operations Skills & Attributes Strong leadership and interpersonal skills Excellent communication and organisational ability Passion for hospitality and guest experience Hands-on, proactive, and solution-driven mindset Experience with systems like rotas, stock control, POS What Makes This Role Specific to Chucs Mediterranean-inspired concept with premium but relaxed service style Often smaller, boutique-style venues , requiring versatility Strong focus on team culture and personality fit Opportunity to grow within an expanding restaurant group TPBN1_UKCT

TechOps Lead Croydon (2 days onsite) + 3 days remote £50,000 - £60,000 We're looking for a TechOps Lead to take ownership of technical operations within a fast-growing, technology-driven organisation transforming real-world infrastructure through smart, connected systems. This is a player-manager role, ideal for someone who enjoys balancing leadership with hands-on technical work. You'll lead a small team while remaining deeply involved in infrastructure, diagnostics, and continuous improvement across a distributed technology estate. The Role As TechOps Lead, you'll own the technical operations function end-to-end. You'll set standards for how issues are identified and resolved, act as the escalation point for complex problems, and ensure the reliability and performance of a multi-site infrastructure. You'll work closely with operational and project stakeholders, acting as the technical authority across systems that combine hardware, networking, and backend platforms. Key Responsibilities Leadership & Team Management Lead, mentor, and line manage a team of TechOps engineers Set clear expectations, run 1:1s, and drive performance standards Define and document workflows, escalation paths, and SOPs Own and optimise the service desk/ticketing pipeline Report on performance metrics, trends, and improvementsMonitoring & Device Management Own monitoring and alerting systems to proactively identify issues Manage lifecycle of IoT and edge devices across multiple sites Drive preventative maintenance strategies Lead root-cause analysis and post-incident reviews Maintain accurate asset inventory and ensure compliance standardsInfrastructure & Networking Manage site network infrastructure (routers, VPNs, DNS, DHCP, etc.) Standardise configurations and maintain documentation Troubleshoot end-to-end system workflows across hardware and software Act as escalation point for complex technical issues Recommend and implement infrastructure improvementsNew Site Onboarding Lead technical delivery of new site deployments Oversee network design, hardware setup, and system configuration Support remote commissioning and technical validation before go-live What We're Looking For Experience 6+ years in IT support, infrastructure, or technical operations Proven experience managing or leading a technical team Experience working with distributed systems or multi-site environments Exposure to IoT, CCTV, ANPR, or similar infrastructure is advantageousTechnical Skills Strong networking knowledge (IP, VLANs, VPNs, DNS, DHCP, firewalls) Experience with routers, switches, and firewall

GENERAL MANAGER. NORTH LONDON. GASTRO PUB. FOOD-LED. COMMUNITY FOCUS. TURNAROUND OPPORTUNITY. What Youll Get Up to £5055k base salary Bonus scheme (KPI-linked typically c.£5k in current climate) Structured 5-week onboarding and leadership training Autonomy to drive local initiatives within a strong brand framework Real opportunity to grow sales and unlock further investment Progression pathways within a respected pub group Who Are They? A well-established gastro pub business within a major hospitality group known for quality food, strong locations, and neighbourhood pubs with personality. This particular site sits in affluent North London with huge potential but strong local competition. Its currently trading around £14k per week but has clear scope to reach £2025k with the right leadership, consistency, and community engagement. Food leads the business (c.60%), with a fresh, seasonal menu supported by central development and local specials. The venue spans two floors with private hire opportunities and substantial outside space thats currently underutilised. A light refurbishment is planned with further investment linked directly to performance. In short: the foundations are there, but it needs the right General Manager to unlock them. What Youll Get Up To Take full ownership of a food-led gastro pub with turnaround potential Rebuild stability, standards, and culture within the front-of-house team Partner closely with a newly appointed Head Chef to drive consistency Grow sales through community engagement, events, and local marketing Develop an Assistant Manager and leadership pipeline Deliver strong labour control, compliance, and KPI performance Create a business plan and execute a clear strategy for growth Reposition the site within a highly competitive local market What Youll Bring Proven General Manager experience (not a first-time GM step-up) Background in gastro pub, premium pub, or strong food-led hospitality Track record of driving sales, improving performance, or turning around sites Strong people leadership standards delivered through coaching, not fear Commercial awareness across labour, costs, and profitability Community mindset with energy to build local reputation Resilience and ownership mentality The Bottom Line This isnt a steady-state role. Its a rebuild with real upside. If youre a proven General Manager who enjoys taking on a challenge stabilising teams, growing sales, and leaving a site better than you found it this is an opportunity to make a genuine impact. Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website. If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email. If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom! We are Sixty Eight People. Through People, we will revolutionise our industry! TPBN1_UKCT

We are seeking an experienced and proactive Office Manager to join a thriving construction contractor based in Aldgate. This is a key role responsible for overseeing the day-to-day operations of a busy office, ensuring a smooth, efficient and well organised working environment. You will play a central role in supporting senior leadership, managing administrative functions, and supervising support staff within a collaborative team of 25–30 office based employees. This position requires strong leadership, excellent communication skills and the ability to manage multiple priorities effectively. About the Company This well established contractor provides end to end project delivery, from pre-construction through to completion. Operating on a fixed-price, turnkey model the business is focused on streamlining site operations, improving efficiency and delivering projects safely and sustainably across a range of sectors. Key Responsibilities • Oversee the day to day running of the office, ensuring a productive and efficient environment, • Develop, implement and maintain effective administrative systems and processes, • Manage office facilities, suppliers and service contracts, • Supervise, support, and coordinate administrative staff, • Allocate workloads, delegate tasks and monitor team performance, • Assist with recruitment, onboarding and general HR administration, • Monitor office budgets, expenses and cost controls, • Maintain staff records and ensure HR documentation is up to date, • Ensure compliance with company policies, procedures and legal requirements, • Oversee health & safety processes within the office environment, • Act as a key point of contact for internal teams and external stakeholders, • Coordinate meetings, events and internal communications, • Provide administrative and operational support to senior leadership Key Requirements • Proven experience in an Office Manager or similar operational role, • Background within construction or a related industry is highly desirable, • Strong leadership and team management skills, • Excellent organisational and multitasking abilities, • Confident communicator with a proactive approach, • Good understanding of office systems, HR processes and compliance

A new M&E qualified Technical Services Manager vacancy has come about at an iconic site in the heart of Wembley in North West London. This is a role for a highly technically competent TSM who is adept at dealing with multiplestakeholders and able to manage complex engineering teams. Experience of Facilities Management is essential. You will beresponsible for providing technical leadership and operational management. A long running contract which has recently been extended. Additional training on offer if required. Extensive engineering team with lots of support available. Onboarding feedback has been exceptional. Looking to interview and appoint quickly. TPBN1_UKTJ

We are looking for an ambitious and relationship-focused Business Development Manager to join our client's growing team in London. This is an exciting opportunity for someone who is passionate about building strong employer partnerships, identifying growth opportunities, and helping businesses access high-quality training solutions that support workforce development. As Business Development Manager, you will play a key role in generating new business, developing long-term client relationships, and achieving sales and engagement targets across both commercial and government-funded training programmes. What you'll be doing: Developing and managing strong relationships with new and existing employers Identifying, targeting, and securing new business opportunities Managing the full sales cycle from lead generation and solution development through to onboarding and account management Conducting training needs analyses with employers and recommending tailored short- and long-term learning solutions Advising levy-paying and non-levy employers on apprenticeship funding, levy utilisation, co-investment options, and commercial training opportunities Building and maintaining a strong sales pipeline Maintaining accurate records and reporting activity using Salesforce CRM Attending networking events, careers fairs, and industry conferences Collaborating with internal teams to ensure an outstanding client experienceWhat we're looking for: Proven experience in business development, employer engagement, or B2B sales within training, apprenticeships, education, or a related sector A successful track record working in a target-driven environment Experience developing and managing long-term client relationships Confidence engaging with senior stakeholders, HR professionals, and Learning & Development teams Strong negotiation, presentation, and report-writing skills Experience using CRM systems and Microsoft Office Comfortable using LinkedIn and proactive outreach methods including cold calling Good understanding of marketing and sales principlesSalary & Benefits: Our client believe that their people are their greatest asset and are committed to creating a supportive and rewarding working environment where everyone can thrive. Salary will be: £45,000 per annum. Benefits include: 30 days annual leave plus bank holidays, increasing with length of service Employee owned company Hybrid working opportunities 35-hour working week Healthcare scheme Retail and gym membership discounts Profit-sharing scheme Life insurance Employee recognition awards Long service recognition programmes Ongoing learning and development opportunities

We're looking for an experienced HR Operations Manager to take ownership of HR delivery across the UK, Ireland, and the Netherlands, while supporting people operations in selected locations across EMEA and North America.This is a hands‑on role for someone who enjoys building reliable HR processes, advising managers with confidence, and ensuring compliance in fast‑moving, international environments. You'll be the organisation's UK HR expert, working closely with global HR, Payroll, and Operations teams to deliver a consistent and high‑quality employee experience. What you'll do Own UK HR operations and act as the UK employment law specialist Manage employee lifecycle processes, including onboarding, offboarding, and right‑to‑work compliance Support and advise managers on employee relations matters Partner with payroll and benefits teams to ensure accurate, compliant delivery Maintain HR systems and data integrity (experience with HiBob is a plus) Contribute to global HR projects and process improvementsWhat we're looking for Strong experience in a UK‑focused HR Manager or HR Operations role In‑depth knowledge of UK employment legislation Proven employee relations experience Confidence working across multiple countries and stakeholders Detail‑driven, pragmatic, and comfortable operating at paceWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Operational Training Manager - LuxuryRestaurant Group London Luxury Lifestyle Multi-Site Operational Support Role This is an Operational Support role. Our client is a leading luxury lifestyle restaurant group operating several high-volume, design-led venues across Central London. We are seeking an Operational Training Manager to elevate service standards, strengthen operational consistency, and support the on-site leadership teams across multiple locations. This is not a Learning & Development Manager role. This is a hands-on operational position, working directly on the floor with teams, shaping service behaviours, embedding SOPs, and driving excellence through real-time coaching. The Role As Operational Training Manager, you will be a visible, influential presence across all sites, supporting General Managers, guiding teams through service, and ensuring every guest receives a polished, seamless experience. You will champion brand standards, refine service rituals, and help build confident, capable teams who thrive in a fast-paced, high-volume environment. Key Responsibilities Deliver on-floor coaching during live service to elevate hospitality, speed, accuracy, and guest engagement. Support teams during peak periods, modelling best-in-class service and correcting standards in real time. Lead the rollout and embedding of SOPs, service sequences, and operational frameworks across all sites. Work closely with GMs to identify training needs, skill gaps, and opportunities to improve service flow. Support HR and Operations with structured onboarding for new starters and supervisors. Conduct regular site visits, service observations, and operational walk-throughs to ensure consistency. Drive a culture of warm, confident, guest-first service aligned with a luxury lifestyle brand. About You Strong operational background in premium, luxury lifestyle, or high-volume restaurant environments. Experience as an Assistant Manager, Floor Manager, Training Supervisor, or Ops-focused Manager. Confident coaching teams on the floor, with a natural ability to inspire and elevate performance. Skilled in service flow, guest psychology, and operational discipline. Calm, structured, and solutions-focused, with excellent communication and leadership presence. Passionate about hospitality, people development, and delivering exceptional guest experiences. What We Offer Opportunity to shape service culture across multiple high-profile London venues. A dynamic, people-focused role with real operational impact. Competitive salary and benefits package. A forward-thinking, design-led hospitality group with strong growth and brand identity. TPBN1_UKCT

We're looking for an Office Manager to join the team at Build Recruitment – a specialist recruiter focused on the housing, construction and property sectors. This is a varied, hands-on role at the heart of how we run the business. You'll own our internal reporting, keep our systems and platforms running smoothly, coordinate marketing activity and manage IT and office operations across all of our offices. If you're organised, tech-confident and want a role where no two weeks look the same – this could be the right role for you. What you'll be doing Manage day-to-day office operations across all four offices – supplier contracts, IT infrastructure, hardware, facilities and fob and key management. Own internal performance reporting through OneUp, producing KPI dashboards, consultant activity reports and pipeline slides for the leadership team. Develop and maintain client-specific MI for MSP and framework clients, and handle ad hoc analysis as needed. Manage systems and platforms, including user access and licences across Microsoft 365, Bullhorn and our job board platforms. Coordinate with our outsourced marketing provider – approving posts, scheduling campaigns and maintaining our brand presence. Provide administrative support for the Alliance MSP programme and assist with candidate compliance onboarding as required. Continuously improve processes and reporting workflows, working toward more automated ways of working over time.What we're looking for Experience in an office management or operations role, ideally within recruitment or a sales-led environment. Confident managing multiple platforms, priorities and supplier relationships. Comfortable with data – able to turn numbers into something meaningful and present it clearly. An interest in automation and emerging tools, with a willingness to develop smarter workflows over time. Strong communicator, equally at ease with the leadership team, external suppliers and candidates. Organised, proactive and self-sufficient.About Build Recruitment Since 2010, we've been placing professionals across housing, construction and property. We're a close-knit team that values hard work, collaboration and doing things properly. If you enjoy variety, solving problems and making an impact on how a business operates, we'd love to hear from you. About Build Recruitment Since 2010, we've been placing professionals across housing, construction and property. We're a close-knit team that values hard work, collaboration and doing things properly. If you enjoy variety, solving problems and making an impact on how a business operates, we'd love to hear from you

Business Development Manager - IT Remote UK Wide (Office based in Northamptonshire) Full-time, permanent £35,000£45,000 (DOE) + rewarding uncapped commission structure Wen have partnered with a rapidly expanding technology company with the ongoing growth of theirIT division. This is an exciting opportunity for motivated sales professionals who thrive in a fast-paced, customer-focused environment and wants to be part of a forward-thinking team driving innovation in connectivity. In this role, youll be instrumental in expanding the companys presence within the telecoms market - identifying opportunities, developing relationships, and delivering high-quality, tailored connectivity solutions to businesses across the UK. Proven B2B sales experience within the telecoms or IT connectivity sector is essential for this role. Key Responsibilities: Drive new business development across telecoms solutions including VoIP, mobile, and connectivity services. Build and maintain lasting client relationships, offering consultative and solution-based sales support. Consistently achieve and exceed monthly revenue and activity targets. Collaborate closely with internal teams to ensure a smooth customer journey from onboarding to post-sale support. Keep abreast of industry trends and emerging technologies to position the business as a trusted leader in the telecoms space. The Ideal Candidate: Were looking for a confident, self-motivated sales professional who brings both energy and expertise to the table. Proven B2B sales experience within the telecoms or IT connectivity sector. Strong product knowledge across VoIP, SIP, broadband, and mobile solutions. Excellent communication, negotiation, and presentation skills. A proactive, hunter-style approach with a passion for winning new business. Experience managing pipelines through CRM systems and working towards structured sales KPIs. Why Join? This is a fantastic opportunity to join a growing tech company that values innovation, collaboration, and personal growth. Youll have the autonomy to make a real impact with genuine earning potential and a clear path for career progression as the business continues to expand. GGSS TPBN1_UKTJ

An exciting opportunity has arisen for a Business Development Manager to join a growing team focused on public-sector housing and construction partnerships. This is a growth role, offering the chance to play a key part in identifying, developing, and securing new opportunities across housing, regeneration, and construction. Key Responsibilities: Pipeline & Opportunity Development Identify and track public-sector opportunities Monitor frameworks, procurements, and market activity Develop and manage a structured pipeline Client & Partner Engagement Build relationships with local authorities and public-sector organisations Support meetings with key stakeholders Maintain engagement and partnership plans Bid & Proposal Delivery Coordinate submissions alongside bid teams Contribute to bid strategy and content Gather and manage internal inputs Onboarding & Delivery Support Support commercial and programme development Assist in transitioning successful bids into delivery Requirements: Experience in business development, bidding, or similar roles Exposure to housing, construction, or public-sector environments Understanding of procurement frameworks Strong communication and organisational skills Commercial awareness Rewards & Benefits: Salary: £50,000 – £60,000 (OTE £75,000) Team-based bonus (biannual) Pension contribution 25 days annual leave + bank holidays Birthday off + Christmas closure Exposure to senior leadership and strategic projects Clear career development within a growing business

Role: Service Desk Manager Location: London (office-based initially, with hybrid flexibility) Salary: Up to £60,000 + benefits Benefits: Hybrid working (post-onboarding), progression opportunities, collaborative team environment I’m currently recruiting for a Service Desk Manager to join a growing managed service provider in London. This is an excellent opportunity for an experienced service desk leader to step into a role with real responsibility, overseeing a sizeable team, improving service delivery, and helping to bring together teams following a period of growth and acquisition. You’ll play a key role in creating a positive, high-performing environment where both engineers and customers are prioritised. What you’ll do Manage a service desk team of approximately 40 engineers via team leaders Support and develop team leaders to drive performance and consistency Ensure high levels of customer service across all support interactions Identify areas for improvement and implement changes to processes and structure Build strong working relationships across multiple office locations You’ll work closely with senior stakeholders to ensure the service desk operates effectively and continues to evolve as the business grows. What we’re looking for Previous experience managing a service desk or IT support function Strong technical background (ideally with experience at 2nd/3rd line level) Experience leading teams through team leaders or in a matrix environment A proactive, customer-focused approach to service delivery Strong communication and leadership skills You’ll be someone who enjoys developing teams, improving ways of working, and creating a supportive environment where people can perform at their best. Why apply? Join a business that is growing and investing in its service capability Opportunity to manage a large, established team with scope to make improvements Work closely with leadership and influence how the service desk evolves Be part of a collaborative, service-driven culture Hybrid working available once you’ve built relationships with the team Apply now to take the next step in your service desk leadership career

Business Development Manager - Catering Equipment Field based (Covering London & South East) £45,000 - £48,000 + Bonus & Car/Allowance Are you a commercially driven professional with a passion for hospitality and a knack for creating strategic partnerships? We're looking for a Business Development Manager to help grow our presence across the companies Key Accounts markets. About the Role In this field-based role, you'll be responsible for identifying, engaging, and developing relationships with Key Accounts. Your goal will be to expand market share, drive revenue, and build long-term partnerships that support our business goals. Key Responsibilities • Identify and approach new business opportunities across Leisure, Hospitality, Education * Manage and grow a pipeline of prospective accounts and partners * Develop tailored proposals and presentations for Key Account clients * Negotiate and close commercial agreements * Collaborate with internal teams to ensure seamless onboarding and account management * Monitor market trends and competitor activity to inform strategy ✅ What We're Looking For • Proven track record in B2B sales, ideally in Leisure, Hospitality, Education * Strong knowledge of Key Accounts such as TUCO, NHS, etc * Excellent communication, negotiation, and relationship-building skills * Self-motivated, results-oriented, and comfortable working remotely * Willingness to travel extensively across Central England If this position sounds like a bit of you and you want to bring your skills to a thriving business, then apply now! Are you looking to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

Service Manager - Heat Networks We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits. Key Responsibilities Technical Delivery Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks Carry out fault finding, diagnostics, optimisation, and system performance improvements Support contractors with HIU installation and commissioning to required standards Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution Produce technical reports, O&M manuals, commissioning records, and compliance documentation Compliance & Safety Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards Prepare and maintain RAMS and ensure safe working practices on all sites Operate in line with CDM Regulations and company health & safety policies Stakeholder Management Act as the technical lead for clients, housing associations, developers, and managing agents Handle technical enquiries from end users and clients, maintaining strong professional relationships Manage subcontractors, ensuring quality, compliance, and performance standards are met Operational & Team Support Oversee warehouse stock control, materials procurement, and internal stock systems Support internal and external audits Provide technical training, mentoring, and onboarding for new team members Support business development activities with technical input when required About You Qualifications & Experience Formal engineering qualifications 3-5+ years' experience in a technical role within heat networks, metering, or energy systems Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks Experience with commissioning, system monitoring, optimisation, and fault diagnosis Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks Skills & Behaviours Excellent problem-solving, fault-finding, and technical reporting skills Proven ability to manage projects, subcontractors, and operational priorities Strong leadership potential with the ability to develop and guide a growing technical team Accountable, adaptable, safety-focused, and collaborative in approach Package Salary £55,000 Car or allowance Remote-based 33 days holiday including bank holidays 8 pension (3% employee, 1% government, 4% employer) WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a People Generalist to join one of our fastest growing sectors on a 12 month fixed term contract. As a CBRE People Generalist, you will support core People operations and employee relations activities across the business. This role will have a specific focus on supporting portfolio's which are expanding across EMEA. The role requires a hands-on People Generalist with strong experience in TUPE transfers, onboarding new teams, and managing performance in a fast-paced, client-driven environment. You will play a key role in facilitating employee transitions across EMEA, working in close partnership with local People Partners to ensure compliance with local legislation and a consistent employee experience. The role is largely remote, with some travel required to the London office and to UK client sites to support TUPE consultations and transition activity. The role reports into a Senior People Partner based in the UK and sits within the People Strategy & Operations function. What You'll Do · Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees. · Lead and support TUPE transfers across EMEA, including due diligence, consultation support, onboarding, and post-transfer integration. · Manage the onboarding of newly acquired or transitioning teams, ensuring smooth and compliant employee experience. · Provide interpretation of HR policies and procedures as they relate to individuals and company objectives. · Support performance management processes, including performance improvement plans and manager guidance. · Prepare reports and data to present to other areas of the business. · Manage employee relations cases, including investigation, documentation, and resolution. · Facilitate People transition across EMEA in partnership with local People Partners. · Communicate company and government rules, regulations, and procedures and ensure compliance. · Stay current on employment legislation relevant to the UK and EMEA. · Lead by example and model behaviors consistent with CBRE RISE values. What You'll Need Bachelor's degree preferred with 2-5 years of relevant experience (or equivalent experience). Strong practical experience supporting TUPE transfers and employee transitions. Experience onboarding and supporting newly transitioning teams. Confidence managing employee relations and performance management cases. Ability to work effectively across multiple countries and stakeholder groups. Strong organisational skills with a proactive, hands-on approach. Strong working knowledge of Microsoft Office (Word, Excel, Outlook). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

Contract Manager – FM Service Provider – London & West London – Up to £75,000 per annum CBW are currently recruiting an experienced Contract Manager to oversee the delivery of all hard FM services across a mixed portfolio, including a mobile contract within Central London and a flagship commercial building in West London. This role involves managing both mobile engineering teams across the City and a dedicated on-site team at a key West London site, ensuring all planned and reactive maintenance activities are delivered to the highest standards. You will be responsible for coordinating operations across both the mobile portfolio and the static site, maintaining efficiency, compliance, and a consistently high level of service delivery. Hours Monday to Friday, 08:00am – 17:00pmKey Duties & Responsibilities Report directly to the Operations Manager Oversee and manage agreed KPIs and SLAs to ensure contract performance Take ownership of health, safety, and environmental standards across both sites Manage and support a Supervisor and team of engineers Plan and coordinate maintenance activities, shutdowns, and project works Ensure compliance with company quality procedures Lead recruitment, onboarding, and ongoing development of team members Conduct appraisals, manage attendance, and handle disciplinary matters Build and maintain strong client relationships across both locations Oversee all contract reporting requirements Identify opportunities to improve service delivery and grow contract value Provide technical support to both client and engineering teams Manage permit-to-work systems effectively Represent the business in client meetings Maintain full financial oversight, including P&L and budgetingRequirements Qualified in an engineering discipline (Electrical or Mechanical – C&G, HNC, HND or higher) Proven experience managing hard FM services across commercial environments Experience leading engineering teams, including supervisors and mobile/static engineers Strong background in commercial building maintenance Excellent communication and stakeholder management skills Ability to manage a varied and demanding workload effectivelyFor more information, please send your CV to Katie at CBW Staffing Solutions

Our client specialises in offering Gold Investments to collectors. They are a rapidly growing business thanks to the excellence of the products that they offer their clients and the lengths that they go to in ensuring clients are completely satisfied with the service that they provide.. This is an incredible opportunity for someone who is an experienced sales manager, truly driven, hard working and genuinely money motivated to join and manage a current team of 10 telesales executives and to also grow the sales function. The company has an amazing reputation as an employer and is also accredited with Platinum Investors in People award, an industry unrivalled Trustpilot rating and excellent credentials on Glass Door! Full time office based. Working Monday to Friday 8.45am to 5.00pm. The London Sales Manager will provide strong daily leadership, maintain high standards, and drive performance within the London sales team. This role combines team management with hands-on selling, allowing the successful candidate to contribute directly to revenue while leading by example. Key Responsibilities: Provide strong, consistent leadership and act as the primary authority figure within the London office. Motivate, coach, and develop the sales team to maximise performance and achieve targets. Build a positive, driven, and accountable sales culture within the team. Support onboarding and training of new hires. Monitor performance metrics and provide feedback and coaching where required. Maintain high standards of professionalism and behaviour within the office. Work closely with senior management to implement sales strategies and initiatives. Attend training and regular meetings at the Stoke office. Skills Experience: Proven sales background with a strong track record of achieving targets. Previous management or team leadership experience within a sales environment. Strong numeracy and analytical skills. Excellent communication skills with confidence in leading and motivating teams. Experience coaching and developing sales staff. Experience onboarding and training new hires. Personal Attributes: Authoritative with the ability to command respect. Confident and able to inspire others. Motivational and team-focused. Entrepreneurial mindset with a proactive approach. Hard-working and highly goal-driven. Trustworthy with strong integrity. Self-starter with strong initiative. Professional maturity and gravitas. Able to balance being approachable while maintaining clear managerial boundaries. Positive and engaging personality that contributes to a strong team culture. Additional Requirements: Must hold a valid passport with no restrictions on travel to the United States. Must be willing to undergo a full DBS/CRB check. Must be able to commute daily to the London office

Job title: Account Manager Location: Head Office, Regent Street, London Responsible to: Senior Account Manager Capital Maintenance is a family business with over thirty-five years of experience in the maintenance industry. After an acquisition in 2024 the company now forms part of the Sasse Group, a renowned international total FM organisation headquartered in Munich, Germany. Based in Central London, we are passionate, dedicated, trustworthy, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s needs, with skilled engineers and a dedicated range of departments covering all disciplines in the industry. This combined means our clients are always supported to the highest achievable standard. OUR VISION | MISSION | VALUES STATEMENT VISION Sasse Group will continue to be a family-led company and a reliable business partner in the future. The image of our company shall be characterized by the terms ‘professional and innovative’ and ‘respectable and consistent’. MISSION We identify ourselves with our clients’ individual needs. Through innovative solutions, we create value for our clients. Our ultimate goal is high customer satisfaction, achieved through Service Excellence. VALUES Our conviction of thinking and acting in a sustainable manner is reflected in our responsibility towards the state, towards society and towards the environment. Based on this responsibility, we regard it as our duty as a company to contribute to our country’s economic and social progress. Mutual respect and responsible interaction with our valued employees lie at the very core of our actions and beliefs. About the Job: This is fast paced and challenging role. You will need to work efficiently and flexibly. The objective of this role is to ensure the safe and correct delivery of agreed services between the business and any client or contract. Keeping within the agreed terms of any agreement or contract the Account Manager will utilise the pool of engineers available and any sub-contractors to deploy to the client to fulfil their request, using the business systems to track and finance the works. Duties will include but not limited to: System Management Simpro; for in-house engineers, PPM regime’s, contract specifics, job distribution and allocation of all client works. Client specific systems can include Elogbooks – Dwellent – Riskwise – Concerto One Drive, H&S Portal Client Management Onboarding a client – application form T&C’s, rates, costs Communicating with a client – Direct for individual requests largely email or on client systems – (FOLLOW A STEP BY STEP GUIDE, job progression updates / QC’s an important stage), Monthly reporting (regular contract 1 – 1’s) Undertake additional duties as required, at the discretion of the line manager, to support clients’ requirements. Contract Management Mobilisation of a new client or contract – will include an agreed period of time to have captured key issues like compliance, resourcing, finance etc… (there is a process guide to follow for this) Engineer management – allocating jobs to in-house team – attending monthly tool-box talk – one to ones – checking job sheets etc… Sub-contractor management – Scope agreed between all parties – contract set up on click – regularities as per PPM’s and date schedule to issue out financing – overlooking each process –– managing monthly KPI’s Client Management (As above) – managing monthly KPI’s Delivering at a fast and efficient turn-around time all client or business requirements working either within the demand timelines of the client, or the agreed SLA’s Required qualifications and experience: Ability to multitask and stay organised. Ability to thrive in a fast-paced, dynamic environment. Strong communication skills IOSH Qualification Being through and process driven Proficiency in Microsoft office suite Proven experience in account management in the fabric maintenance sector Professional email etiquette The ability to troubleshoot and work on solutions. Job type: Permanent and Full Time Salary: Competitive Salary + Bonus if all targets and KPI's are met The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business. REF-(Apply online only)

Job Title: Senior Electrical Quantity Surveyor Location: Rochester, Kent (Projects across London) Salary: £95K–£100K + Package The Role: • Full commercial ownership of electrical projects from pre-construction to final account, • Lead tenders from enquiry through submission and negotiation, • Manage client applications, variations, change control, and final accounts, • Produce procurement schedules and manage subcontractor packages, • Carry out take-offs, review drawings, and manage design changes (add/omits), • Ensure contract compliance and issue contractual notifications, • Work with Project Managers on risk registers and project programmes, • Attend client meetings and manage project correspondence, • Support development of the commercial function within the business The Company: • Established electrical contractor delivering commercial installations across London, • Projects include Cat A & B office fit-outs, hospitals, schools, colleges, warehouses, and high-end residential, • Growing business with strong reputation and long-term client relationships, • Close-knit senior team with minimal bureaucracy, • Rochester-based office with London projects (no daily central London commute) The Ideal Candidate: • Experience as a Quantity Surveyor in electrical or M&E contracting (main contractor background considered), • Strong understanding of NEC, JCT, or bespoke contracts, • Proven ability to manage projects end-to-end, • Client-facing with strong communication skills, • Highly organised, detail-oriented, and commercially driven, • Ambitious with progression into senior leadership What You’ll Get: • Salary £90K–£100K, • Car allowance, • Phone and laptop provided, • Clear progression to Commercial Manager / Director level, • Opportunity to shape and grow the commercial team Process: • Submit your CV, • Initial confidential discussion, • Submission to client (if aligned), • 1–2 stage interview process, • Offer and onboarding

The Customer Service Supervisor is responsible for supervising day‑to‑day customer service operations within the non‑clinical recruitment department of a healthcare recruitment agency. The role focuses on front‑line service delivery, staff supervision, performance monitoring, and issue escalation, ensuring service procedures and standards are followed consistently. This is a non‑clinical, supervisory role with no responsibility for clinical decision‑making, service strategy ownership, or departmental management. Key Duties and Responsibilities • Supervise customer service staff providing support to non‑clinical recruitment activities, • Provided high-quality customer support through phone, email, and face-to-face interactions, always maintaining a professional, friendly, and customer-focused approach, • Handled customer enquiries, complaints, and service requests efficiently, ensuring timely resolutions that met both customer expectations and company standards, • Allocate daily workloads, tasks, and priorities to service teams, • Monitor service queues, response times, and resolution outcomes, • Ensure service procedures and operational guidelines are followed consistently, • Check the quality and accuracy of customer service interactions and documentation, • Maintained accurate and up-to-date customer records using Customer Relationship Management (CRM) systems, ensuring data integrity and full compliance with General Data Protection Regulation (GDPR) requirements., • Followed all company policies, procedures, and compliance requirements, maintaining a high standard of professionalism at all times., • Ensure service delivery meets agreed internal service standards and SLAs, • Identify recurring service issues and escalate them to management, • Support the implementation of service improvements introduced by senior management, • Act as the first escalation point for non‑clinical service queries or complaints, • Support service delivery to healthcare clients, including NHS trusts and private providers, • Ensure clear and professional communication with non‑clinical candidates throughout the recruitment process, • Assist in resolving service‑related issues promptly and professionally, • Provide day‑to‑day guidance, support, and coaching to customer service staff, • Supported the onboarding and training of new team members, helping them settle into their roles and understand processes quickly., • Monitor individual performance and provide feedback to improve service quality, • Raise performance or conduct concerns to the line manager where appropriate, • Supervise administrative recruitment compliance activities, including:, • Right to Work documentation checking, • DBS coordination (where required), • Records management and document accuracy, • Ensure records are maintained accurately and in line with procedures, • Escalate compliance issues or risks to management for review, • Maintain basic service performance records and reports, • Provide regular updates to the Operations Manager or Service Manager, • Communicate service issues, staffing concerns, and operational risks appropriately, • Participate in team meetings and service update briefing Skills & Competencies Experience supervising customer service or support teams Strong organisational and communication skills Ability to manage workloads and priorities in a fast‑paced environment Good problem‑solving and customer handling skills Attention to detail in administrative and service tasks Experience & Qualifications Previous experience in a customer service or supervisory role Experience supporting operational service delivery Education to secondary level or equivalent experience Supervisory or customer service training desirable

Building a sustainable tomorrow BAM UK & Ireland are recruiting Senior Project Manager – BAM FM Projects to join our FM Segment of the business. You will report to the Head of Projects and this role is covering projects based in the Midlands, South East and South West. Travel will be required for this position as and when required. Working 37.5 hours per week, Monday - Friday. The Senior Project Manager will provide strategic leadership, direction, and oversight across multiple construction and M&E projects within BAM FM’s Projects Division. In addition to directly managing multiple and complex projects, the role includes line management responsibility for Project Managers, ensuring consistent delivery standards, continuous improvement, responsibility for financial targets and growth, along with strong commercial performance across the portfolio. Operating nationally across the FM contract portfolio—including PFI, Commercial FM contracts, and key external clients—the Senior Project Manager acts as a senior point of escalation, representing BAM FM professionally with clients, internal stakeholders, and supply-chain partners. The role requires substantial technical expertise (M&E biased), strong leadership ability, commercial acumen, and a track record of delivering excellence in an FM projects environment. Making Possible Key Responsibilities / Accountabilities: Leadership & People Management • Provide direct line management, coaching, mentoring, and performance oversight for a team of Project Managers and Assistant Project Managers. • Set delivery expectations, monitor performance, and ensure projects adhere to BAM FM governance, H&S, and quality frameworks. • Lead a culture of accountability, technical excellence, and continuous improvement within the Projects team. • Support resource planning across the portfolio to ensure suitable allocation of project management and technical resources. Project Delivery (Hands-On) • Personally lead and deliver high value, complex, or strategically important projects from inception to completion. • Undertake scoping, surveys, design development, procurement, contract administration, and site management oversight as required. • Working with the commercial, QS/Estimating function within the projects team. • Drive high standards of planning, programming, cost control, quality assurance, and stakeholder communication. • Ensure project compliance with CDM regulations, BAM FM safety processes, and statutory requirements. Financial Accountability & Commercial Management • Hold responsibility for achieving financial performance targets across the project portfolio, including profitability, cost control, and budget adherence. • Support PMs with commercial decision making, tender analysis, change control, and risk management along with operational and programming support. • Review and approve tender recommendations, contractor appointments, and project financial documentation where delegated. • Work with Commercial and Finance teams to improve forecasting accuracy, margin protection, and cash flow performance. • Client, Stakeholder & Inter Company Liaison. • Act as a senior point of contact for clients, building trust and driving repeat business and long term relationships. • Engage early with clients to clarify briefs, shape project scopes, and develop robust specifications. • Represent BAM FM in high level client meetings, internal governance reviews, and commercial discussions. • Collaborate with BAM UK&I, BAM FM Operations, Design Consultants, and other internal partners to optimise delivery across shared contracts. Governance, Compliance & Reporting • Lead on governance, safety, CDM, and project management best practices across the team. • Produce and review key performance reports, risk registers, programmes, and project progress documentation. • Drive the consistent use of project management systems, trackers, and document control processes. • Ensure project records and close out documentation are completed to BAM FM/client standards. Continuous Improvement & Development • Support the ongoing development of project processes, tools, and templates. • Identify training needs within the Projects team and support professional development pathways. • Drive lessons learned initiatives, applying findings to future project delivery and governance improvements. Key Competencies • Strategic Leadership & People Management. • Commercial & Financial Management. • Delivering Performance. • Managing Complexity. • Professional & Technical Excellence. • Collaboration & Relationship Management. • Customer Focus. • Contractor & Supply Chain Management. What’s in it for you? • Company Car or Car Allowance. • Contributory Pension • BUPA • Life Assurance • 26 days holiday (increases with length of service) plus 2 Wellbeing days and 1 Volunteering day. • Gym subsidy and BAM social club membership. • Health and Well Being Programme. • Learning and Development Opportunities. What do you bring to the role? • Proven leadership experience managing Project Managers or multi disciplinary project delivery teams. • Demonstrable experience delivering multiple capital projects from £75k to £5m+ within FM, construction, M&E and renewables environment. • Degree level qualification in construction, engineering, project management, or equivalent experience. • Strong commercial and financial acumen. • Excellent understanding of JCT and NEC contract forms. • Advanced knowledge of H&S, CDM regulations, and site management (SMSTS minimum; additional CDM qualification essential). • Experience managing client facing project works and developing long term commercial relationships. • High level communication, influencing, and stakeholder management skills. • Willingness to travel across the UK. • DBS clearance. Desirable • NEBOSH Construction Certificate. • Experience managing large multidisciplinary teams across national or multi contract portfolios. • Experience developing proposals, variations, final accounts, and commercially complex submissions. • Strong PFI portfolio experience. • Ability to integrate project, commercial, and client relationship management effectively. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply

PMO Analyst - CMS Project 6 Month Contract (Initial) London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a PMO Analyst - (CMS Project) to join them for an initial 6 month contract, however there may be scope for extension. Role Purpose: Supports the Project Manager in the delivery of the New Cash Management (CMS) project, ensuring effective execution of project activities and robust governance. Operate both independently and under direction, managing multiple work items to support delivery of large-scale, complex transformation initiatives within Transaction Banking. Provide strong administrative, coordination, and communication support, ensuring alignment across multi‑disciplinary teams, regional stakeholders, and cross-functional workstreams. Act as a due-diligence and control function, providing effective challenge and validation of project information to enable high-quality decision-making. Assist with project planning and control activities, including status tracking and progress reporting, RAID management, financial tracking and oversight, maintenance and quality assurance of core project artefacts. Provide clear visibility to senior stakeholders and support project governance Support PMO and project governance forums and undertake other ad-hoc tasks as required by TCMG. Accountabilities & Responsibilities: Support Agile / hybrid delivery of the New CMS project, tracking delivery progress, milestones, dependencies, and risks across EMEA. Maintain strong project governance and control, ensuring alignment with TCMG standards and TB programme governance, and providing effective due diligence, challenge, and validation of plans, data, and reporting. Maintain RAID logs, ensuring risks, issues, and dependencies are actively managed and escalated. Produce and contribute to timely, accurate project reporting, providing clear visibility to senior stakeholders. Track and report project financials and resourcing, supporting forecasting, cost control, and effective planning. Coordinate and support programme, project, and Agile delivery forums, including scheduling meetings and capturing clear actions, decisions, and follow‑ Act as a key coordination point for US PMO, project managers, workstream leads, and cross functional stakeholders, supporting alignment and effective communication. Provide operational PMO support, including resource onboarding/offboarding, maintenance of delivery artefacts, repository management (SharePoint / Confluence), and system processes. Self‑manage workload across competing priorities, supporting both project‑ and programme‑level activities as required. Contribute to ongoing PMO and Agile ways‑of‑working improvements, enhancing efficiency, transparency, and delivery assurance. Knowledge, Skills, Experience & Qualifications: Previous experience within financial services, in a project support, PMO, change delivery, or transformation Experience supporting project or programme delivery within structured governance frameworks, ideally in Agile or hybrid delivery settings. Strong interpersonal skills, with the ability to work collaboratively within multi‑disciplinary teams while also operating effectively and independently. Highly detail‑oriented, organised, and analytical, with a natural curiosity and willingness to ask questions and challenge constructively. Demonstrated effective written and verbal communication skills, including the ability to prepare clear documentation, reports, and presentations for a range of stakeholders. Strong proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to analyse data and present information clearly. Evidence of initiative and innovative thinking, with the ability to work constructively under supervision in a fast‑paced environment. Practical and proactive, willing to take ownership and responsibility to ensure objectives and deadlines are met. Strong time‑management and prioritisation skills, with the ability to manage multiple work items and meet deadlines under pressure. Education & Qualifications: Educated to degree level, ideally in banking and finance, business, science, computer science, or another discipline that develops analytical capability, problem‑solving, and critical thinking. Relevant project management or PMO qualifications (e.g. PRINCE2, APM, Agile fundamentals) desirable but not essential. Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours: Standard working hours with some flex where required. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company

Office Manager - Immediate Start | Full-Time | Permanent Tradewind Recruitment is urgently seeking an experienced and highly organised Office Manager for an immediate start. This is a key role within a busy primary school setting, offering the opportunity to lead and shape the day-to-day operations of a fast-paced office. Salary: £29,000 - £32,000 (FTE), dependent on experience Key Responsibilities: Lead the day-to-day running of the office, ensuring efficiency across all administrative systems Act as the first point of contact, providing a professional and welcoming front-of-house service Oversee financial administration, including payments, record-keeping, and compliance processes Manage communications, including the main inbox and internal coordination Support admissions, attendance, and pupil onboarding processes Coordinate events, manage supplies, and oversee office resources and equipment Provide high-level administrative support to staff and leadership, including training arrangements Ensure compliance with safeguarding, data protection, and health & safety policies Support marketing and communications, including newsletters and social media updatesWhat We're Looking For: Proven administrative experience, within an education setting Strong leadership and organisational skills Excellent communication and multitasking abilities A proactive, solution-focused approachHours: Full-time, Monday to Friday Interviews are taking place on a rolling basis - apply now for immediate consideration. If you would like extra information on the school and this Office Manager role then we would ask you to contact Carlo at Tradewind on (phone number removed) for a confidential discussion. Alternatively, please email your CV to and we'll call you to discuss

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Clinical Data Manager will be responsible for performing Data Management activities that support Jazz Pharmaceuticals’ commercial and development projects worldwide. You will participate as an active member of a multi-disciplinary team to plan, lead and execute the Data Management tasks required for phase 1-4 studies. The Senior Clinical Data Manager has a broad, fundamental knowledge of the data management process and is able to perform most required tasks with minimal guidance. Be able to lead a complex clinical study or a series of related studies with minimal guidance. Essential Functions/Responsibilities Represents Data Management on the study team for assigned studies. Manage and monitor the progress of data management activities and vendors on assigned studies. Manage and monitor CRO progress for outsourced studies. Build effective relationships with CRO / vendor counterparts. Review protocols for appropriate data capture requirements including electronic Case Report Form (eCRF) design and electronic Clinical Outcome Assessments (eCOA) forms. Interact with study team members e.g., CRAs, programmers, CTMs and statisticians in designing eCRFs and CRF completion guidelines. Lead the design and testing of Electronic Data Capture (EDC) systems according to company standards. Able to resolve EDC system issues with team members. Support the development of other system set-up e.g., eCOA and Interactive Response Technology (IRT). Lead the development of data edit check specifications and data listings and run data listings as required. Develop or lead the development of the Data Management documents for a clinical study. Able to review and provide feedback to the clinical team on other study documents e.g., Clinical Monitoring plans, Statistical analysis plans and vendor specifications. Provide training on the EDC and/or eCOA system and/or eCRF Completion Guidelines at Investigator Meetings and to internal and external study team members as needed. Lead database upgrades/migrations including performing User Acceptance Testing. Enter data queries into the EDC system to be resolved at investigational sites and manage the resolution of those queries. Perform reconciliation of data from external data sources against the clinical database. Perform Serious Adverse Event reconciliation activities. Perform database freeze and lock activities. Be able to maintain study eTMF. Participate in the generation of study timelines and manage DM activities against the timelines. Provide mentoring and training to junior level Data Management staff assigned to his/her studies. Assist with the onboarding and/or training of new employees and/or contractors. Participate in regular Clinical Data Operations team meetings and provide input when appropriate. Contribute to or lead department process improvement initiatives which could include the development of data management SOPs, Work Instructions, and process documents. Contribute to a professional working environment including the application of Jazz Pharmaceuticals Code of Business Conduct and Ethics Essential Functions/Responsibilities Be able to lead a complex clinical study or a series of related studies with minimal guidance. Represents Data Management on the study team for assigned studies. Manage and monitor the progress of data management activities and vendors on assigned studies. Manage and monitor CRO progress for outsourced studies. Build effective relationships with CRO / vendor counterparts. Review protocols for appropriate data capture requirements including electronic Case Report Form (eCRF) design and electronic Clinical Outcome Assessments (eCOA) forms. Interact with study team members e.g., CRAs, programmers, CTMs and statisticians in designing eCRFs and CRF completion guidelines. Lead the design and testing of Electronic Data Capture (EDC) systems according to company standards. Able to resolve EDC system issues with team members. Support the development of other system set-up e.g., eCOA and Interactive Response Technology (IRT). Lead the development of data edit check specifications and data listings and run data listings as required. Develop or lead the development of the Data Management documents for a clinical study. Able to review and provide feedback to the clinical team on other study documents e.g., Clinical Monitoring plans, Statistical analysis plans and vendor specifications. Provide training on the EDC and/or eCOA system and/or eCRF Completion Guidelines at Investigator Meetings and to internal and external study team members as needed. Lead database upgrades/migrations including performing User Acceptance Testing. Enter data queries into the EDC system to be resolved at investigational sites and manage the resolution of those queries. Perform reconciliation of data from external data sources against the clinical database. Perform Serious Adverse Event reconciliation activities. Perform database freeze and lock activities. Be able to maintain study eTMF. Participate in the generation of study timelines and manage DM activities against the timelines. Provide mentoring and training to junior level Data Management staff assigned to his/her studies. Assist with the onboarding and/or training of new employees and/or contractors. Participate in regular Clinical Data Operations team meetings and provide input when appropriate. Contribute to or lead department process improvement initiatives which could include the development of data management SOPs, Work Instructions, and process documents. Contribute to a professional working environment including the application of Jazz Pharmaceuticals Code of Business Conduct and Ethics Required Knowledge, Skills, and Abilities Experience in Data Management for the pharmaceutical/biotechnology industry, or equivalent experience in an FDA-regulated environment, including study lead experience. Understands the scope and focus of Phase 1-4 clinical studies and has a proven ability to perform most of the core Data Management tasks and interact with vendors. Possesses a comprehensive understanding of regulatory guidelines and industry standards (e.g., ICH/FDA guidance, CDISC standards, GCDMP, 21 CFR 11, MedDRA, WHO Drug Dictionaries, etc.) and their application to Data Management practice. Has good project management skills and a proven ability to prioritize across multiple tasks. Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors. Experience working with a globally distributed team. Good communication/interaction skills and ability to work in a dynamic and growing organization. Experience of Risk Based Monitoring principles and using critical thinking to assess and manage risk on assigned studies. Possesses strong English language written and verbal communication skills. Possesses solid computer system and technical skills with a strong ability to learn multiple computer applications. Prior experience with different Data Management systems and technologies, and Electronic Data Capture systems is desirable. Able to travel to off-site meetings or training seminars as needed. Required/Preferred Education and Licenses BA/BS, preferably in the scientific/healthcare field #LI-SM1 #LI-remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here