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Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for… About the role Bentley Manchester have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £66,555, you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Junior Property Manager (Must have driving licence and own car) Job Location: Manchester (South) Salary: Up to £30,000 DOE Days / Hours: Full time - 9 - 5, 5 Days Per Week (Office Based) Occasional weekends during busy period Package: Fuel allowance & 25 days holiday Are you a dynamic, organised, and people-focused professional looking to grow your career in property management? We're seeking a Junior Property Manager to oversee a portfolio of student rental properties in Manchester, one of the UK's most vibrant student cities. About the Role As Junior Property Manager, you will be the key point of contact for tenants and contractors. You'll be responsible for the day-to-day operations of a portfolio of student rental properties, ensuring properties are maintained to a high standard and tenancies run smoothly. Key Responsibilities Manage a portfolio of student rental properties across Manchester Conduct regular property inspections and arrange maintenance or repairs Coordinate tenancy check-ins and check-outs Manage rent collections, deposit returns, and tenancy agreements Handle tenant queries and resolve issues promptly and professionally Dealing with enquiries and viewings during the student letting cycle Oversee health and safety, fire safety, and compliance across propertiesAbout You Strong administration and customer service skills Previous experience in property management would be an advantage Excellent communication, organisational, and problem-solving skills Confident working independently A customer-focused mindset and proactive approach Proactive and self motivated You care about doing a good job and delivering excellent service Full UK driving licence and access to a vehicle (mileage allowance provided)What We Offer Competitive salary Opportunities for career progression in a growing company Friendly and supportive team environment Training and support with professional development Mobile phone and laptop provided To apply please contact Lizzie on (url removed) or call (phone number removed) for more information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Marketing Executive Location: Manchester Type: Full-time The Opportunity This isn’t another logistics business trying to “do some marketing.” This is a company building a brand in an industry dominated by noise, sameness, and outdated thinking — and it’s wide open for disruption. We’re looking for a creative, commercially-minded Marketing Executive who understands that marketing isn’t about vanity metrics. It’s about attention, trust, and revenue. If you see marketing as a growth engine, not a support function, keep reading. Build a brand people recognise, trust, and choose. You’ll own how the market sees the business — from strategy through to execution — working closely with leadership to drive meaningful, measurable growth. This is not a “post-and-report” role. This is think, build, test, learn, scale. What You’ll Be Responsible For Strategy & Insight Design and execute short- and long-term marketing strategies aligned to growth goals Research the market obsessively: competitors, customers, gaps, and opportunities Spot trends early and act fast Brand & Storytelling Own the brand across every touch-point Develop messaging that cuts through, builds trust, and feels human Make a traditionally “boring” industry feel credible, modern, and interesting Campaigns That Drive Results Plan and execute integrated campaigns across digital, social, content, and offline Track performance relentlessly — double down on what works, kill what doesn’t Tie activity directly to leads, pipeline, and revenue Digital & Innovation Lead SEO, content, and social strategy Experiment with new platforms, formats, and tools Use AI, automation, and modern tech to move faster and smarter Commercial Impact Work closely with sales to support lead generation and conversion Build marketing systems that fuel growth, not just awareness Think like an owner when managing budgets and ROI Customer & Community Improve retention through smarter communication and segmentation Build long-term relationships, not one-off transactions Who This Is For You’re likely: Creative, but grounded in data Strategic, but hands-on Curious, fast-learning, and comfortable with change More interested in building something meaningful than playing it safe You don’t wait for instructions. You spot opportunities and act on them. What You’ll Need Experience in marketing strategy, market research, and campaign execution Strong commercial instinct — you understand how marketing drives sales Excellent communication and storytelling skills An analytical mindset with the ability to turn data into decisions A degree in Marketing, Business, or equivalent real-world experience Experience in logistics or transport is a bonus, but fresh thinking matters more Why This Role Is Different Real ownership and influence — not just tasks Direct access to leadership and the ability to shape direction A genuine chance to build a brand in an industry ready for change Fast growth for the business and for you If you want comfort, predictability, and rigid structures, this isn’t for you. If you want responsibility, growth, and the chance to build something that matters, we should talk. Apply today or send your CV to (url removed) INDAB

National Sales Manager – Mid-Market Location: Hybrid WFH / Office Package: Generous base salary with a realistic OTE of £125,000 Contract Type: Full-time, permanent Reporting To: Head of Sales About the Job Are you ready to build something from the ground up? At Handepay Mid-Market, part of PayPoint Group, we’re creating a new national sales channel focused on higher-value, more complex UK merchants. This role is a cornerstone hire in that journey. As National Sales Manager, you will help design, build, and scale the Handepay Mid-Market sales channel. This is not a role inheriting a mature structure or large team — it’s an opportunity to shape the strategy, operating model, and culture of a national sales function from day one. This role is suited to someone who has successfully helped launch, evolve, or scale a sales channel within payments or fintech. About the Team Handepay Mid-Market targets UK merchants with annual card turnover of £1m–£20m, delivering tailored solutions across card acquiring, POS/EPOS, eCommerce, and value-added services. The channel will initially operate with a small, high-impact team, focused on early traction, proof of concept, driving revenue and establishing the foundations for sustainable national growth. What You’ll Own Channel Build & Strategy • Design and implement the Handepay Mid-Market go-to-market model, including target segments, priority verticals, and sales motion • Define and embed best practice across pipeline management, forecasting, and sales governance • Create and evolve sales playbooks, performance frameworks, and operating rhythms Sales Leadership & Execution • Operate as a player-manager in the early stages, contributing directly to new business acquisition where required • Own team recruitment, onboarding, culture building and performance management to maintain a high-performing sales organisation as the channel scales • Set clear standards around activity, deal quality, and commercial discipline Stakeholder & Partner Collaboration • Work closely with internal teams across Marketing, Partnerships, Operations, Pricing, Onboarding, and Implementation to enable growth • Collaborate with wider PayPoint Group teams, introducers, and strategic partners to unlock corporate opportunities • Act as a senior escalation point for complex, high-value, or strategic deals Commercial Ownership • Own national pipeline, forecasting accuracy, and revenue delivery for Handepay Mid-Market • Balance growth, margin, and revenue as the channel develops and matures • Provide insight and feedback to influence product roadmap, proposition development, and process improvement What We’re Looking For Essential • Proven experience building, launching, or scaling a B2B sales channel within payments, fintech, financial services, or SaaS • Strong background in complex, consultative sales environments with higher-value merchants • Comfortable operating in ambiguous, early-stage environments where structure must be created • Commercially astute with strong forecasting and pipeline management capability Desirable • Experience in a player-manager or hybrid leadership role • Exposure to introducer, partner, or group-led sales models • Experience selling multi-product or integrated solutions (e.g. acquiring, POS/EPOS, eCommerce) Why Handepay Mid-Market? • Opportunity to build and shape a national corporate sales channel • High autonomy and genuine influence over strategy and execution • Backing of an established, trusted payments business within PayPoint Group • Clear pathway to scale a team and progress as the channel grows What can we do for you? • Generous base salary with a realistic OTE of £125,000 • £6,000 car allowance • 25 days annual leave, plus 8 UK bank holidays • Company mobile phone & laptop provided • Contributory pension scheme • Share incentive scheme • Life assurance • Electric/Hybrid Vehicle Scheme • Full training and induction and on-going support You may also have experience in the following: Key Account Manager, Sale Management, Sales Manager, Area Sales Executive, Lead Generation, New Business Development, Field Sales Manager, Business Development Manager, Area Sales Manager, Account Manager, etc. REF-(Apply online only)

Contracts Director – Mechanical Services The Client A Company Background My client is a specialist mechanical and electrical contractor based in Manchester. For 15 years, the company has built a strong reputation for delivering high-quality building services solutions across a wide range of sectors. They operate across multiple market sectors, including retail, warehousing, commercial office developments, education, hospitality and healthcare. Providing a complete service from initial concept and design through to installation, commissioning, and completion, offering tailored solutions to meet the specific needs of each project. Their approach is built on understanding their clients’ requirements and delivering the most effective technical solution while maintaining full commercial awareness. They focus on achieving the optimum balance between performance, sustainability and cost, ensuring that each solution delivers long-term value. With a steady growth, they operate with a group turnover in excess of £25 million, supported by an experienced management team and skilled delivery workforce. My Client pride ourselves on building long-term relationships with clients, main contractors, consultants, and supply chain partners. This collaborative approach enables repeat business, consistent performance and successful project outcomes across all sectors in which they operate. Role Overview The Contracts Director is responsible for the strategic and operational leadership of all mechanical contracts, ensuring projects are delivered safely, profitably, on programme and to the highest quality standards. The role provides senior oversight across contract management, commercial performance, client relationships and operational delivery within the mechanical business. Key Responsibilities Strategic & Leadership * Provide senior leadership across all mechanical contracts and project delivery teams * Contribute to overall business strategy, growth planning and continuous operational improvement * Assist with bid / don’t bid decisions * Mentor, support, and develop, Project Managers, site managers and commercial staff * Promote and maintain a strong culture of safety, quality, professionalism and accountability * Assist with recruitment Contract & Project Management * Assist review designs, supplier / sub-contractor selections * Assist with validations, tech-subs and final as fitted / O&M information * Oversee multiple mechanical projects from pre-construction handover through to completion * Ensure contracts are administered in accordance with contractual, legal, and company requirements * Review, negotiate, and manage contract terms, variations and final accounts * Monitor programme performance and implement corrective actions where required * Audit sites and report back on findings – H&S, quality, labour levels, issues to resolve, etc. Commercial & Financial Control * Maintain overall responsibility for contract profitability and effective cost control * Review and challenge project budgets, forecasts, valuations and cash flow * Ensure robust change management processes and timely commercial reporting * Work closely with commercial teams to manage risk and maximise project returns * Assist with credit control / debt recovery Client & Stakeholder Management * Act as a senior point of contact for key clients, consultants, supply chain partners and main contractors * Build and maintain strong, long-term client relationships to support repeat business * Manage escalations, disputes, and high-level negotiations in a professional and commercial manner Health, Safety, Quality & Compliance * Ensure compliance with all legislation / standards and company policies * Drive high standards of quality, commissioning, and project handover documentation * Ensure all works comply with regulatory requirements Skills & Experience Required * Proven experience in a senior contracts or operations role within a Mechanical, HVAC or M&E contracting environment * Strong technical understanding of mechanical building services * Excellent commercial and contractual knowledge, with experience of JCT and NEC forms of contract * Demonstrated ability to manage and oversee multiple high-value projects concurrently * Strong leadership, communication and negotiation skills, with the ability to manage teams and stakeholders effectively * Financially astute, with proven experience in cost control, forecasting and commercial reporting Qualifications (Desirable) - Degree or HNC/HND in Mechanical Engineering / Building Services, or a related discipline - Professional membership such as CIBSE or IMechE - SMSTS - CSCS (Management level) - First Aid certification - Asbestos Awareness Experience - Minimum of 5 years’ experience working within the mechanical or M&E contracting industry - Proven track record of successfully delivering mechanical projects from pre-construction through to completion - Capable of undertaking the role of Project Manager as required. Personal Attributes - Strategic thinker with a hands-on, solution focused approach - Results-driven and commercially focused - Strong decision-making and problem-solving skills - Able to lead under pressure and manage complex stakeholder environments

Field Sales Consultant (Automotive / Warranties) £38,000-£45,000 (Year 1 OTE £50,000-£70,000) + Uncapped Commission + Car Allowance + Regional Patch + Progression + Training + Company Benefits Remote - covering a patch of Northern England Are you a Sales Consultant from an Automotive or similar background looking for a field based, B2B role providing the autonomy to manage your diary within a well-established yet growing automotive service provider who offer continues progression and uncapped commission to increase your earnings? This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million £ turnover and are looking to grow their sales team to increase market share in Scotland. This varied role will see you having the autonomy to manage your own desk as you are responsible for winning new business across Northern England. You will then see the client through their first 6 months of being signed up with the company, at which time they will be passed over to an account manage. You will be out in the field regularly going to meet customers as well as some working from home, with opportunities to increase your earnings through uncapped commission. This autonomous role would suit a Field Sales Consultant looking for a dynamic sales role you can make your own within a well-established yet growing provider of services in a role offering a car allowance and uncapped commission. The Role Winning new business across Northern England Manage accounts through first 6 months with company Sell services and solutions to customers across the Automotive sector Remote working with travel to visit customers Autonomy to make the role your own and manage your own diaryThe Person Sales Consultant or similar Automotive B2B background Looking for a Field based role covering Northern England Reference number: BBBH22764 Business Development Manager, Account Manager, BDM, Sales, Regional, Automotive, B2B, Services, Products, Remote, Autonomy, Hybrid, Field, Bonus, Northern England, Sheffield, Leeds, Bradford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Senior HR Advisor | Manchester | Full or Part-time We are partnering with a growing fashion brand at a really exciting point in their journey. The business is scaling and they are now ready to bring their very first HR person into the team. This role is perfect for a Senior HR Advisor who enjoys being close to the business and wants real ownership. You will be building the HR foundations while also supporting day-to-day people matters, so a mix of hands on delivery and bigger picture thinking. What you will be doing Acting as the go to person for all HR and people related matters Supporting managers across the full employee lifecycle Putting in place practical HR policies and processes Managing employee relations with confidence and care Supporting recruitment, onboarding and early people initiatives Partnering closely with the leadership team as the business grows What they are looking for Experience in an HR Advisor or Senior HR Advisor role Comfortable working autonomously and making decisions A people first, commercial mindset Someone warm, approachable and confident building relationships Why this role This is a rare chance to be the first HR hire and genuinely shape how people experience the business. If you enjoy building something from scratch and growing alongside a brand, this could be a brilliant next step. Please apply today with your most up to date CV! BH35295

Service Administrator required for a well established client of ours Main Role Working for a rapidly growing family business, servicing & installing commercial catering equipment. Your main role will be to act as the first point of contact, coordinating a range of service requests, responding to customer issues via email or phone. Ensuring the customer receives the best possible service when logging service calls. In addition to logging the calls, you will act as customer liaison providing updates on the progression of their call. You will also be required to liaise with internal departments to ensure the smooth resolution of any issues. This role involves pro-active communication with field engineers, customers, and suppliers, owning all calls from the moment they are logged until completion. Main Responsibilities • Act as a key central point for the receipt and resolution of all machine faults. • Log all machine faults and schedule the relevant machine visit with a Service Engineer. • Follow the correct procedure for the reporting of machine faults to any 3rd party suppliers. • Schedule visits by Service Engineers, based on locality, availability of engineer, and fault (customer) type/priority. • Make outbound calls and take inbound calls to/from the Service Engineers to schedule their daily machine visits. • Log and categorise the machine faults identified. • Quote for further works required on service calls. • Orders parts and equipment using our internal purchase ordering system. • Ensure all non-service-related calls from customers are promptly identified and logged appropriately and this information passed to the correct person/department manager for attention e.g., complaint, customer requirement for stock, sales, billing query.• Log all Service Engineer visits to customer sites for routine servicing and maintenance agreements. • Assist with any Customer Care Projects that might be introduced. • To be aware of any Service Department SLA’s (service level agreements) to fix machine faults. • To perform any other duties, appropriate to the grade and role of the post holder. • Liaise with management and other departments as necessary. • To cover department, leave and absence when required. Essential Skills & Experience: • You must be confident in your approach with a friendly manner. • Highly professional with excellent customer service skills. • Excellent telephone manner. • Excellent communicator both orally and written. • The ability to prioritise your workload is essential. • Flexible with a “can do” attitude. • Good IT skills especially Excel, Word, and Outlook. • Experience of Red Zebra / Call 2 Field service packages would be an advantage, but not essential as training will be provided. • Must be confident to work individually and as part of a team. • Experience in a similar role would be desirable but not essential • A Minimum admin experience of at least 3years. Full Time, Permanent (Mon-Fri 9.00am – 5.00pm) Salary: £26,000 -£27,000 per annum - Negotiable dependant on experience Benefits: Uniform, 28 holidays inc Bank hols, full EWP (employee wellness package), on site parking

Job Role - Property Administrator Salary - £25,000 - £26,000 Location - Salford, Manchester Job Type - Permanent The Role We are working with a well-established property business in Manchester who are looking to recruit a Property Administrator to join their growing team. This is an excellent opportunity for someone currently working in retail or a customer-facing environment who is looking to move into a professional office-based role within the property sector. No previous property experience is required full training will be provided. Key Responsibilities Providing administrative support to the property management team Acting as a first point of contact for tenants, landlords, and contractors Handling incoming calls, emails, and enquiries in a professional manner Logging maintenance issues and liaising with contractors to ensure resolution Updating internal systems and maintaining accurate records Supporting with general office administration and compliance documentation About You Currently working in a retail or customer service role Strong communication and customer service skills Organised, reliable, and detail-focused Confident using Microsoft Office and internal systems Keen to develop a career within the property industry Able to work well in a fast-paced environment What's on Offer A clear entry point into the property sector Full training and ongoing support Career progression opportunities within the business Friendly and supportive team environment Competitive salary and benefits This role would suit someone looking to move away from shift work and into a Monday-Friday office-based position, while still utilising strong customer service skills

Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Account Management Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Account Management Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Account Management Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunitiesThe rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemesAbout the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa £500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 49643LFRR3 INDHA Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Manchester City Centre £25,000 Portfolio are proud to represent our client, an award winning software company in their search for an Account Manager. As part of the Engagement and Activation team you will be onboarding new clients joining the service! Acting as a first point of contact for your allocated clients, this is NOT your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions within the first 30 days of their contract. You will be confident presenting demo's / webinars to clients and their wider business if needed, navigation of the app / platform is a key part of onboarding so if you are tech savvy - even better! You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role, with a clear progression pathway, within a friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to the companies business goal of migrating all HRonline users to the new software system * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times. * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast-paced environment. * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits: * Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service * New business referral scheme * Access to Health Shield * Access to the EAP service * Refer a friend scheme * Paid birthday leave * Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service * Group life insurance * Eye care contribution * Free fruit (office-based staff) * Travel Season Ticket loan scheme * Milestone recognition * Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements * Pace health Club (situated in the park Inn) discounted gym membership and spa treatments * Park Inn 20% off food and drink * New Century food and drink discount * Revolution De Cuba food and drink discount * Cycle 2 Work scheme* after probationary period * Free On site Gym * Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

A well-established manufacturing business based in Trafford Park, Manchester is seeking an experienced NetSuite Implementation Specialist to support a critical ERP implementation project. This role will suit a hands-on NetSuite professional with strong manufacturing exposure, capable of owning and driving an end-to-end implementation in a fast-paced operational environment. Key Responsibilities: * Lead the implementation of NetSuite ERP within a manufacturing business * Work closely with finance, operations, and senior stakeholders to gather requirements * Configure NetSuite to support manufacturing, inventory, costing and reporting needs * Manage data migration, testing, and go-live support * Act as the key point of contact between the business and external implementation partners * Troubleshoot issues and ensure adoption across the business Key Requirements: * Proven experience delivering NetSuite implementations * Strong background in manufacturing or industrial environments * Solid understanding of finance processes, inventory and costing * Ability to work hands-on while engaging senior stakeholders * Available immediately or at short notice preferred

THE COMPANY Brand Access Solutions are the UK's largest and commercial scaffolding and access solutions provider. Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector. JOB SUMMARY We are looking for a highly organised and proactive Administrator to join our busy construction team. This role is essential to ensuring smooth operations across multiple projects, supporting site teams, and maintaining compliance and training records. If you thrive in a fast-paced environment and enjoy working collaboratively, this could be the perfect opportunity for you. Office based. Monday - Friday, 37.5 working hours per week. KEY RESPONSIBILITIES * Payroll & Wage Management – Process wages to payroll for all operatives. Act as the first point of contact for wage queries. * Procurement & Financial Administration - Raise Purchase Orders (POs) for multiple projects. Record delivery of materials and reconcile supplier payments. Create forms and submit for credit sanction to approve job setup. * Project & Job Setup - Open and set up new jobs on Oracle, including job files. Establish stock job numbers for new projects. * Training & Compliance - Oversee operatives’ training and compliance requirements and maintain/ update training databases and census records with valid certificates and cards. Liaise with Contract Managers regarding training needs. * Onboarding - Manage onboarding of new starters and complete leaver processes for Scaffold and Mastclimber operatives. Oversee and book holiday schedules for yard and site staff. Arrange security clearance for operatives when required. * Operational Support - Act as the first point of contact for all incoming branch calls. Input Toolbox Talks into the system. Process fines and recharges as required. travel booking where necessary, ordering office supplies. Liaise with and support wider teams including Health & Safety, Contract Managers, Estimators and Surveyors. EXPERIENCE & COMPETENCIES REQUIRED * Excellent administration skills ideally within a Construction related sector. * Strong organisational and multitasking skills. * Excellent communication and interpersonal abilities. * Proficiency in Microsoft Office. * Ability to work independently and as part of a team

Quality Manager (Product / Retail) required at long established FMCG operation Chinese Speaker advantage To lead quality standards across the business. To liaise with our buying ,supplier and imports network in order to outline clients expectations in regard to suitability and legal compliance of products purchased. Key Accountabilities – Quality Assurance. Ensure that the procedural requirements are in place on the scheme to comply with NQA /ISO Quality Management Plan. Ensure that the Project Quality Plans are in place, maintained, kept up to date, and that additional controls are added to suit the site practice Provide leadership and line management to the Quality team (UK). Provide leadership and organisation/Scheduling to the Quality team (FE). Leads the quality interface with the Imports department to ensure all inbound materials meet regulatory, customer, and internal quality standards. Works closely with Imports to schedule and prioritise sampling, and inspection activities for incoming shipments based on productions. Acts as the QA point of contact for Imports on all matters involving incoming shipments, quality holds, deviations, and regulatory documentation. Reviewing all inspection reports against Specifications and updating D365. Prepare and issue Quality Reports to business/ partner/ customers when required Develop and maintain collaborative relationships with the Warehouse management and Quality Control Team. Promote a continuous improvement and right first-time culture on the project Monitor any changes in documentation, legal alterations or any information relating to, or could have an impact on , the quality assurance of products. Provide training/assistance/mentoring in Quality systems to site-based staff as required. Share best practice and lessons learnt Chair quality management meetings for the wider team including customers/ partners representatives, including Quality Risk Reviews. Manage the inspection and testing regime both internally or overseas inspection process. Manage the NCR, corrective action and defect management process (including any chargebacks. Manage and maintain Audit assessments with factories and Key Account customers. Ensuring that the organisation complies with regulations guiding product manufacturing, packaging/ Waste, safety, and quality Evaluate, assesses and determine corrective actions for quality issues reported. Lead any investigations and action: Health and Safety incidents, customer issues, poor item/category performance. Serves as the lead Quality contact for key retail customers, supporting audits, quality risk reviews, product approvals, and issue resolution. Leads factory-facing quality management, including supplier audits, corrective action plans, and ongoing performance improvement. Chairs customer and supplier quality meetings, managing escalations, non-conformances, and corrective actions through to resolution.Process Improvement QMS maintenance & improvement activities ISO 9001 Manage all legal requirements regarding WEEE and RoHS Directives and continually keeping all company records updated, with all aspects of legality of EC declarations. Deal with all certification including National Accounts and International customers. Team Management and Development. Sustainability and environmental and social performance (on CO₂ emissions data). Auditing, NCRs, CAPs, Investigations, Data analysis, etc. Quality strategy and business objectives. Critical Skills/Knowledge The ability to identify key issues, evaluate data, and draw informed conclusions Ability to write both procedural documents and less formal training materials in a clear and consistent manner Effective time and workload management Ability to define goals and plan to deliver them Ability to work to deadlines and manage changing priorities Ability and desire to travel to meet the requirements of the role Flexible approach Minimum Experience: 5+ years of experience working in Quality role 5+ years auditing experience. Preferred Experience: QA or Product in the Retail or Consumer Product industries. Section 5: Additional Essential Job Requirements Maintain regular and punctual attendance. Ability to comply with all company policies and procedures. Excellent oral and written communication skills. Ability to work under pressure in order to meet strict deadlines. Ability to work overtime if needed. Ability to travel overseas. Note: Keep in mind the position could be filled from any market and we can modify the qualifications section later based on market specific description regulations once a candidate is identified. This job description is not an exhaustive list of all functions that the position may be required to perform, and the position may be required to perform additional functions as assigned. Additionally, Searchlight reserves the right to revise the job description at any time

Join our fast-growing residential lettings and property management agency operating across Manchester, Birmingham, and London. We manage a high-volume portfolio and pride ourselves on strong standards, compliance, and a modern, professional approach to lettings. As the business continues to grow, we are now looking for an experienced Lettings Manager to take ownership of the day-to-day performance of our lettings team and play a key role in driving results. The Role As Lettings Manager, you will be responsible for the operational performance of the lettings department. This is a senior hands-on role, leading the team, improving conversion and occupancy, and ensuring a consistently high standard of service for landlords and tenants. You will work closely with the Head of Operations, Property Management, Marketing, and Accounts to ensure the lettings function runs efficiently and supports the wider business objectives. This role is ideal for a strong Lettings Manager who wants responsibility, autonomy, and the opportunity to progress as the business scales. What You'll Be Doing Team Leadership & Performance Managing, motivating, and developing the lettings team on a day-to-day basis Setting clear expectations around standards, activity, and results Supporting recruitment, onboarding, and training as the team grows Lettings Performance Driving occupancy, conversion rates, and rental income across the portfolio Monitoring void periods and taking proactive action to reduce them Tracking key KPIs and reporting performance trends to senior management Customer & Stakeholder Management Acting as the main escalation point for landlord and tenant queries within lettings Building strong working relationships with landlords, investors, and internal teams Ensuring smooth move-ins, renewals, and handovers in collaboration with Property Management Compliance & Process Ensuring all lettings activity is compliant with current legislation including Right to Rent, AML, and deposit protection Supporting the implementation of process improvements and system enhancements What We're Looking For Proven experience in a Lettings Manager role Strong understanding of residential lettings legislation and best practice Confident people manager who can lead by example Commercially minded, organised, and comfortable working in a fast-paced environment Strong communication and stakeholder management skills ARLA or equivalent qualification preferred but not essential Salary & Benefits £40,000 to £45,000 per annum depending on experience Performance-related commission 20 days annual leave plus bank holidays Company pension Ongoing professional development and progression opportunities Progression As we continue to grow, this role is expected to evolve. There is a clear opportunity for the right individual to progress into a Head of Lettings position over time, taking on broader strategic responsibility as the business scales. Why Join us? Join a growing, modern lettings business with high standards Take real ownership of a key department Work closely with senior leadership and influence how the business operates Clear progression as the portfolio and team expand Apply now to join a forward-thinking property company where performance, standards, and people matter. Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Experience: Lettings management: 2 years (required)

Job Description – Ocean / Air Import Operator Location: South Manchester (near Manchester Airport) Salary: Up to £37,000 per annum + bonus Working Pattern: Office-based NO hybrid will allow flexible working hours Holiday: 25 days annual leave + bank holidays Role Overview We are seeking an experienced Ocean / Air Import Operator to join our growing operations team based near Manchester Airport. This role will be responsible for the end-to-end handling of air and sea import shipments, ensuring smooth customs clearance, accurate documentation, and excellent service delivery. The ideal candidate will be detail-oriented, confident working independently, and comfortable managing multiple import shipments across different modes in a fast-paced freight forwarding environment. Key Responsibilities Import Operations (Air & Ocean) * Manage end-to-end import operations for either air and sea freight shipments. * Coordinate with overseas agents, carriers, and local suppliers to ensure timely movement of cargo. * Monitor shipments from arrival through to final delivery. * Arrange onward transport and liaise with hauliers where required. Customs Clearance * Prepare and submit customs declarations using CDS. * Raise and manage T1s and other transit documentation as required. * Ensure full compliance with UK customs regulations and procedures. * Resolve customs queries, inspections, and clearance issues efficiently. Systems & Documentation * Accurately input and manage shipment data using CargoWise. * Prepare, check, and process all import documentation including manifests, invoices, packing lists, and transport instructions. * Maintain accurate records and ensure documentation compliance at all times. Customer & Stakeholder Communication * Act as a point of contact for customers, providing updates and managing expectations. * Liaise with customs authorities, shipping lines, airlines, and handling agents. * Resolve operational issues proactively to maintain service levels. Skills & Experience Required * Proven experience in air and / or sea import / export operations within freight forwarding. * Strong working knowledge of UK customs clearance, CDS, and T1 documentation. * Hands-on experience using CargoWise (preferred). * Excellent attention to detail and organisational skills. * Ability to manage multiple shipments simultaneously. * Confident communicator with a proactive, problem-solving approach. What’s on Offer * Salary up to £37,000 per annum * Annual bonus (subject to company performance) * 25 days holiday plus bank holidays * Flexible working hours * Office based near Manchester Airport free parking * Supportive, professional working environment with real career progression

Customer Service Advisor – HOME WORKING Must live in Manchester Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner · Listen to the customers needs to ensure a positive and unique solution to their queries · Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides · Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! or email your CV to (url removed)

Your new company Permanent customer service agents are required by a well-known company based in Trafford Park, leaders in their industry. Your new role You will be taking inbound calls from customers, taking orders and dealing with queries. Ensuring positive relationships with customers are maintained for repeat business and strong feedback Handling any aftersales calls and resolving them at the first point where possible Managing the customer service email inbox Contacting suppliers and building strong relationships to ensure seamless service to the customer Updating the company database and logging communication What you'll need to succeed Previous experience handling phone-based queries Strong customer focus Excellent attention to detail Clear and confident communication What you'll get in return Permanent job £25-26k Monday to Friday, 8:30am till 5pm Hybrid working 3 days on site Modern offices with excellent facilities Competitive benefits package Onsite parking, close to public transport links What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Hays are recruiting for a permanent Client Services Manager to lead and inspire a high-performing client services team. This pivotal role ensures exceptional service delivery across multiple channels, balancing immediate business needs with long-term capability development. You will combine strategic leadership, operational excellence, and stakeholder collaboration to drive outstanding client outcomes. This role is based in Manchester city centre. Your new role We are partnering with a leading UK business undergoing significant growth and transformation. As part of its expanding pensions and retirement portfolio, the organisation is seeking an exceptional SIPP Client Services Leader to elevate standards, strengthen operations, and build a centre of excellence within its Manchester hub.This is a newly created leadership role, positioned to have significant influence across operations, client experience, and the future evolution of the SIPP proposition.You will: Provide clear, influential leadership to multi‑disciplinary SIPP teams. Build a high‑performance culture grounded in accountability, inclusion, and continuous improvement. Develop leaders and specialists, strengthening capability and confidence across the function. Drive standards across all SIPP processes, ensuring consistency, resilience, and regulatory compliance. Optimise and modernise workflows, leveraging automation and technology to enhance efficiency and client experience. Oversee KPIs, SLAs, and resource planning, ensuring teams can scale effectively with demand. Act as a key escalation point for complex or sensitive SIPP enquiries. Partner with Technology, Risk, Compliance, Oversight, and Product teams to enhance journeys and shape the evolving SIPP proposition. Use data insights to inform decisions, identify trends, and influence retirement operations' strategy. A high‑calibre people leader with experience, uplifting performance and driving cultural transformation. Strong background in SIPP operations, pensions administration, and the UK regulatory landscape. Experience within platform environments or high‑growth financial services operations. Exceptional communication skills with the ability to simplify complexity and steer teams with clarity. A track record of leading through change and embedding best‑practice operational standards. Industry qualifications (e.g., CII, PMI) welcomed.What you'll need to succeed Significant leadership experience within a financial services contact centre or operational environment. Strong knowledge of financial services and regulatory requirements; investment product knowledge is desirable. Proven ability to coach, develop, and lead teams to success. Skilled in designing and executing business plans that improve performance and client outcomes. Excellent communication and stakeholder management skills. Strong organisational and prioritisation abilities, with experience managing multiple initiatives. Degree or equivalent experience; relevant financial services qualifications are advantageous.What you'll get in return This role is paying up to £70,000 + bonuses, with excellent benefits, hybrid working. This company promotes self development and is a forward-thinking business that takes care of its employees. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Leasing Associate 27k-£28,500 OTE £32,000 Manchester Hybrid We're seeking a driven and enthusiastic Leasing Associate to join their team in Manchester. This permanent role offers a competitive salary and the opportunity to be part of a vibrant, supportive, and high-performing team. As a Leasing Associate, you will be responsible for meeting leasing targets and ensuring the ongoing re-let of apartments, providing our residents with a positive and memorable experience. Key Highlights: Permanent role with a competitive salary Be part of a vibrant, effective, and supportive team Opportunity to deliver an exceptional level of service to our residents Preferred Requirements: Serve as the first point of contact for leasing administration enquiries, following up on leads and understanding individual rental requirements Arrange viewings and provide a first-class experience tour, engaging all aspects to offer in line with brand values Manage the tenancy application process from let agreed through to move-in, ensuring a thorough vetting process Maintain accurate records of customer information, provide feedback for management reporting, and meet agreed KPIs Collaborate with the Lettings Manager to drive sales, manage end-of-tenancy charge disputes, and develop best-in-class delivery and operating procedures Preferred Qualifications: Previous experience in the residential property, hospitality, or private renting sector Excellent verbal and written communication, as well as persuasion skills Proactive, with a strong customer service orientation and the ability to think outside the box Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

Job Title: New Client Enquiry Coordinator Start Date: 9th March 2026 Location: Northenden M22 4HH, South Manchester / Hybrid (50% remote after probation) Salary: £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: * Deliver a 5-star client experience from the first contact * Respond to enquiries by phone and email with professionalism and empathy * Gather essential information to assess the validity of claims * Maintain accurate client records using our case management system * Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: * Outstanding communication and listening skills * Confidence in handling sensitive conversations * A friendly, professional, and proactive approach * Strong IT and organisational skills * A desire to learn, grow, and succeed * Ability to build rapport and gain client commitment * A team player mindset Salary: * Base salary of £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. * Early Shift: 08.30 - 17.00 (8:30 - 16:30 on Friday) * Late Shift: 12.00 - 20.00 (12:00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. * Weekends/Bank Holidays 10:00-18:00 Benefits: * Hybrid Working - 3/2 hybrid working pattern after probation. * 23 Days Holiday - Rising to 26 days, time in lieu for any bank holidays worked * Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. * Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. * Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. * Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; ; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role

Management Accountant | Manchester | On-site | £45,000 - £50,000, plus benefits | FMCG/Retail/E-commerce This is a fantastic opportunity to join a fast-growing FMCG/retail/e-commerce business with a complex and expanding group structure. The company operates across online, retail and international markets and continues to scale at pace. The business is entrepreneurial and fast-moving, offering broad exposure rather than a narrow, siloed remit. It is an excellent environment for a Management Accountant who wants ownership, visibility and the chance to grow with the organisation. The Role Take full ownership of the month-end close across multiple group entities Prepare management accounts with clear commentary for senior leadership Review and maintain balance sheet reconciliations, accruals, prepayments and deferred income Oversee intercompany reconciliations and eliminations Manage UK VAT returns and US sales tax filings via third-party software Prepare audit files and lead the delivery of year-end schedules Act as the first point of contact for audit queries and external advisors Oversee stock and supplier reconciliations, maintaining strong controls around stock and cost of sales Review and approve the monthly payroll prepared by HR, ensuring accuracy and correct posting Manage bank reconciliations, payments and cash flow forecasting Support budgeting, forecasting and ad hoc commercial analysis Work closely with operations, retail and e-commerce teams to improve financial reporting and processes Support and guide junior finance team members as the function continues to scaleAbout You Newly qualified accountant (ACA / ACCA / CIMA), though strong part-qualified candidates may be considered Proven experience owning month-end processes end-to-end Strong Excel skills with excellent attention to detail Experience working across multiple entities or business lines Background in e-commerce, retail, FMCG, practice or a smaller business environment Comfortable working in a fast-paced, hands-on role with real responsibility Commercially aware, with the confidence to question and challenge informationWhat's on Offer: £45,000 - £50,000 Salary Excellent benefits, including staff discounts, gym memberships, and other additional perks. Broad, hands-on Management Accountant role with real ownership Close working relationship with the Head of Finance and senior leadership Exposure across e-commerce, retail and international operations, Supportive, collaborative and fast-paced working environment Being part of such an exciting brand, with endless possibilities!Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics BBBH35213

PROPERTY HOST LOCATION: MANCHESTER CITY CENTRE SALARY: UP TO £28,000 + BENEFITS & THE OPPORTUNITY TO WORK FOR AN EXCITING WELL-RESPECTED COMPANY MONDAY TO FRIDAY HOURS – NO EVENINGS OR WEEKENDS My client is a well-respected company with a reputation for developing and managing high-end workspaces. A forward-thinking company who are excellent at creating modern venues and who are always ahead of their game taking inspiration from the most up and coming venues and who are committed to providing the best in customer service for their prestigious clients. Hesketh James is currently recruiting a Property Host to work at a high-profile building based in the heart of Manchester city centre. The building is home to both fledgling and more mature businesses, providing a dynamic and inspirational workspace. The ideal candidate will be an outgoing, customer-focused property host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal. Responsibilities: * Host duties - Meeting and greeting visitors at the door as they enter the building. * Promote a high standard of customer care across all touch points. * Accurately recording service calls and visitors, ensuring accurate records are maintained. * Driving the Guest Services offering. * Accountable for driving customer experience and becoming first point of contact for members and visitors within the building. * Support the administration of site health and safety records and ensure compliance with regulations. Experience/Skills Required: * An excellent host and ambassador for the company * Previous supervisory experience * Well presented at all times with a great front of house presence. * A strong communicator with the ability to communicate at all levels. * The ability to build up a good rapport and strong relationships with regular tenants and visitors alike. * Great telephone a * IT Literate Rewards: Not only will you get to work Monday to Friday daytime hours for an award-winning business, but you will also receive an excellent salary of up to £28,000 per annum and a range of company benefits: * · Life Assurance * · Income Protection * · Medical Cash Plan * · Employee Assistance Programme and direct access to GPs * · Benefit Hub Discounts * · Pension Scheme with option to contribute via salary sacrifice * · Annual wellness allowance * · Bike to work scheme * · Progression within the company To apply for this vacancy, please forward your CV, ideally in word format. If this vacancy isn’t quite what you are looking for, please visit our website for further opportunities

TEMPORARY MEDICAL SECRETARY, South Manchester Based. Mon to Fri, 37.5 hours. Immediate Start, 3 months duration £12.60 per hour + Holiday Pay, weekly pay. Responsibilities * Providing administrative and secretarial support * Scheduling appointments, managing clinicians’ diaries, and coordinating clinics * Preparing, typing and formatting medical correspondence, reports, and referral letters * Maintaining accurate patient records using clinical systems * Acting as a key communication point for patients, staff, and external agencies * Upholding confidentiality and safeguarding standards at all times Essentials * MUST HAVE AN NHS SMARTCARD AND PROVEN MEDICAL SECRETARIAL EXPERIENCE Desirables * Excellent communication and customer service skills * Confidence using computers with strong working knowledge of EMIS * A positive, proactive attitude * The ability to stay calm under pressure To secure your name against this booking, please contact CAITLIN Please note: Due to the high volume of applications received, only candidates successfully shortlisted will be contacted. Follow us on LinkedIn and Facebook for updates, recruitment news, new vacancies, and more

Head of Compliance – South Manchester Senior compliance professional required to lead a growing lettings and property management business based in South Manchester and Cumbria. The role oversees compliance across the wider property portfolio, ensuring regulatory, safety, and operational standards are consistently met. The business offers a collaborative, professional environment with strong career development and a focus on excellence. Role Overview The Head of Compliance will be responsible for managing and developing the compliance function, supporting operational teams, and ensuring all properties and clients meet statutory and regulatory requirements. This role is strategic and hands-on, with responsibility for onboarding new properties, implementing governance frameworks, managing risk, and promoting a culture of continuous improvement across the business. Key Duties • Lead and manage all compliance activities across the property portfolio, ensuring statutory obligations are consistently met, including Gas Safety, EPC, EICR, Right to Rent checks, PAT testing, and other mandatory certifications • Develop, implement, and improve compliance policies, procedures, and workflows across all teams • Oversee compliance onboarding for new properties and clients, ensuring all documentation and certifications are in place • Monitor compliance performance, identify risks, and implement corrective actions proactively • Provide guidance and support to operational teams on compliance, regulatory, and governance matters • Act as the key escalation point for compliance queries, managing complex cases and ensuring timely resolution • Build and maintain professional relationships with landlords, tenants, clients, and regulatory bodies • Prepare regular and ad-hoc reports for senior management on compliance, risk management, and operational performance • Promote a culture of compliance and continuous improvement, including providing training and mentoring to staff Key Skills • Proven experience leading compliance or regulatory functions, ideally within property management, real estate, or a regulated sector • Strong understanding of property law, tenancy regulations, and industry best practice • Experience leading and managing teams on compliance and governance matters • Exceptional attention to detail, organisation, and analytical skills • Excellent communication and stakeholder management skills with a professional, client-focused approach • Proactive, solutions-oriented, and able to implement improvements across multiple teams and sites • Competent in compliance software and IT systems • ARLA membership or CePAP qualification preferred, with support available for further professional development Package • Basic salary of £30,000 plus • Realistic OTE through pooled commission and individual performance incentives • 25 days’ annual leave plus bank holidays, increasing with 3 and 6 years’ service • First-class training, mentoring, and opportunities to influence business-wide compliance strategy • Collaborative, high-performing team and vibrant company culture with regular paid-for social events • Working hours Monday to Friday 9 -5 • Hybrid working available for the right candidate

We are looking for a Senior People Partner to join a leading technology organisation. This is a rare opportunity to join one of the North West's most exciting and ambitious technology-led businesses at a genuinely pivotal point in its journey. Client Details This opportunity is with a well-established leading technology organisation that boasts a passion for customer, performance and wellbeing. This is an organisation that know its best asset are its people and how they engage them. Description Following a deliberate strategic refocus, the organisation has simplified its operating model, strengthened its financial position and is now doubling down on its core, customer-first digital proposition. With significant investment flowing into technology, product and leadership capability, the People agenda is central to delivering the next phase of growth. We are partnering confidentially to appoint a Strategic People Partner - a senior, commercially minded People leader with the gravitas and confidence to operate at C-suite and C-1 level and help take a strong business from good to great. This is a true strategic People Partner role, sitting at the heart of the Group Functions agenda and supporting approx. 150 employees across high-impact corporate and commercial functions. You will operate as a trusted advisor to senior leaders during a period of growth, transformation and increasing complexity. While a strong People Operations team manages the majority of transactional activity, this role is about influence, judgement and leadership-level impact. Some hands-on involvement will be required during periods of change, but the core purpose is strategic partnership. Each function you support is performing well but at different stages of maturity. Your role is to elevate capability, performance and consistency while balancing pace, customer impact and wellbeing. In this role, you will: Act as the strategic People Partner to senior leaders across Group Functions Build trusted, influential relationships at C-suite and C-1 level Embed leadership capability programmes and coach leaders through change Support organisational design, role clarity and cost effectiveness Partner on large-scale automation and systems change Evolve the People Target Operating Model to enable sustainable scale Use people data and insight to shape decision-making and outcomes Prepare the organisation for international growth and future M&A activityThis is a reset of the role, not a rethink of its intent. The organisation is clear on the importance of appointing someone with the credibility, confidence and consistency of delivery required to succeed at this level. Profile You will be an experienced Senior People Partner who brings: Proven experience operating at senior leadership level (C-suite / C-1) Strong commercial acumen with the confidence to influence, challenge and shape outcomes Experience within technology, digital, consumer or fast-growth environments A strong understanding of technology and its impact on people, operating models and ways of working A data-led mindset, with the ability to analyse insight, measure ROI and evaluate the effectiveness of people initiatives The ability to thrive in transformation, ambiguity and competing priorities A coaching-led, inclusive and pragmatic leadership style The presence and judgement to challenge constructively while enabling deliveryYou will also have a proven track record of operating in high-growth, high-change environments that move at pace. This is a business best described as entrepreneurial, PE-backed and a market leader in its field - where success is driven by the ability to pivot quickly, execute with intent and deliver consistently. The People team mirrors this mindset, operating as true commercial partners to the business. You will be comfortable working in a hybrid model, with a commitment to spending two days per week in the office. You'll value collaboration with the wider People team and bring a strong stakeholder and customer focus when engaging in the office environment. You will bring genuine passion and capability across performance, engagement, DEIB, change management and organisational design, alongside the creativity to continually evolve what "good" looks like in a modern, tech-enabled People function. This is not a role for every HR professional. It is an opportunity for the very best in the market - People leaders who understand technology, use data to drive decisions, and can make and deliver business-critical commercial outcomes while creating people-rich experiences that enable individuals and organisations to realise their full potential. Job Offer Competitive salary around £75,000 (dependant on experience), a performance related bonus and a suite of benefits A senior, high-impact People leadership role within a standout technology business The opportunity to shape and influence strategy during a critical growth phase Significant investment in technology, product and people Hybrid working with a North West base Competitive salary and benefits package Exposure to ambitious, high-performing leaders who value strong People partnership

Field Engineer / Field Operations Engineer - Hybrid (North UK) Are you someone who enjoys being out in the field, working with customers, coordinating contractors, and taking real ownership of projects end to end? Do you like variety, autonomy, and being trusted to get things done properly? We're working with a well-established digital communications business that partners with property managers, developers, and managing agents across the UK. They're now scaling beyond start-up mode and are looking to strengthen their Field Operations / Field Engineer capability across the North of England. This is a hybrid role: home-based, with around 60% of your time spent on-site across the North West, Midlands, and occasionally further afield. The Role You'll sit within a small, hands-on operations team and take responsibility for projects from the very start through to aftercare. That includes: Carrying out site surveys to assess locations, power and data requirements, and recommending screen placement, size, and quantity Coordinating and managing external contractors to complete installations Attending site during installs, commissioning equipment, documenting works, and signing projects off Providing aftercare and fault resolution when issues arise (most commonly connectivity-related) Acting as a point of contact for property managers, dealing with queries and occasional conflict professionally Maintaining accurate documentation via CRM and internal systems (certificates, photos, records, asset management) Supporting wider operations and account management activity as the business continues to growWhat They're Looking For This role suits someone who enjoys responsibility and autonomy rather than being micromanaged. Ideal background includes: 3+ years' experience in a field-based role within property, operations, facilities, engineering or similar Experience managing or coordinating contractors and third-party engineers Strong communication skills - comfortable dealing with property managers, residents, contractors and internal teams Confident using IT systems, CRM tools and documentation workflows Ability to plan your own time, manage budgets, and prioritise work effectively Full UK driving licenceExperience in electrical installations, network connectivity, fibre/broadband, or technical field work is highly beneficial but not essential if you bring the right mindset and transferable experience. Location & Travel Ideally based along the M6 corridor / Cheshire / North West Travel mainly across the North of England, Midlands, and occasionally Scotland Initially you'll use your own vehicle (fuel expenses covered), with a company van provided after probationPackage & Progression £35,000 - £39,000 salary Statutory benefits, with flexibility around time off in lieu A genuinely flexible, trust-based culture Clear progression opportunities as the field team grows - including potential team-lead responsibilities in futureWhy This Role? This is a great opportunity for someone who wants to step into a trusted, visible role within a growing business - where good work is noticed, communication matters, and there's genuine scope to grow with the company. If you're curious or would like to explore it further, get in touch for a confidential conversation. Cathcart Technology is acting as an Employment Agency in relation to this vacancy

Sales Development Executive Location: Manchester (M44) Salary: £27,000 - £29,000 per annum (depending on experience) + benefits Hours: Full-time, Monday to Friday Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time / Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front end of the sales function, focusing on customer engagement, lead qualification, and relationship-building. While telephone communication is a core part of the role, it is consultative rather than high-pressure, with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development Executive, you will engage with prospective customers, qualify opportunities, and support the wider sales pipeline. You'll act as an early point of contact, ensuring potential clients receive a positive, professional first experience of the business. This is an ideal role for someone who enjoys speaking with people, asking the right questions, and contributing to sales success without a hard-sell telesales environment. Sales Development Executive - Key Responsibilities Engaging prospective customers via telephone and digital channels Holding quality, consultative conversations to understand customer needs Qualifying leads and gathering relevant information Updating CRM systems with accurate, meaningful notes Responding to inbound enquiries and following up warm leads Supporting the sales team with pipeline activity and customer insights Working collaboratively towards team targets and shared objectives What They Are Looking For Essential: Experience in a sales support, sales development, customer engagement, or client-facing role Confident and professional communication skills (telephone and written) Curious, personable approach with strong listening skills Organised and detail-focused Comfortable working in a structured, performance-led environment Desirable: Exposure to CRM systems Background in lead qualification or sales development Experience working in a hybrid office/WFH environment Sales Development Executive - Key Attributes Consultative, not pushy Professional and personable Curious and proactive Well-organised and reliable Team-focused with a positive attitude Important Interview Information Interviews will be held onsite in Manchester (M44) Interview date: Tuesday 20th January 2026 Candidates must be available to attend in person on this date If you're looking for a Sales Development Executive role that focuses on conversations, relationships, and quality engagement rather than hard telesales, we'd love to hear from you

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Belmont Recruitment are seeking experienced Outreach Workers for a rolling fixed-term contract in the Manchester, starting at 3 months with the potential for extension. You’ll engage with the street population facing complex needs, working directly in street or hub settings. Your role will involve assessing, supporting, and developing action plans to address rough sleeping and street-based activity. Shift Details: * Hours: Full-time, Monday - Friday * Shift Times: 7:00 am - 9:00 pm * Contract Length: 3-6 months (with potential for ongoing extension) * Hourly Rate: £18.00 - £20.00 Belmont also has a variety of other substance misuse roles available in the area. For more details or to apply, please contact Tom Goren at Belmont Recruitment. Benefits of Working with Belmont Recruitment: * Referral Bonus Scheme * Free Compliance (including DBS checks and training) * Dedicated Consultant for single-point contact * 24/7 Support and regular communication

Senior Mechanical / HVAC Project Manager 📍 Manchester (within a 1 hour commute) We're looking for an experienced Senior Mechanical / HVAC Project Manager to join this team and play a key role in delivering high-quality mechanical and HVAC projects. You'll take ownership of medium to large-scale projects from start to finish, working closely with clients, site teams, and subcontractors to ensure everything runs smoothly, safely, and on schedule. This is a great opportunity for someone who enjoys leading projects, solving problems, and building strong working relationships. 📜What you'll be doing Managing the full project life cycle - from design review and planning through to installation, commissioning, and handover. Overseeing all mechanical and HVAC works, including ventilation, heating and cooling systems, chilled water, boilers, pipework, duct work, and associated services. Taking control of project budgets, cost management, forecasting, and commercial reporting. Coordinating engineers, subcontractors, suppliers, and site teams to keep projects on track. Carrying out site visits, progress meetings, and quality checks. Making sure all works meet current legislation, industry standards, and health & safety requirements. Acting as the main point of contact for clients, consultants, and key stakeholders. Proactively identifying and resolving technical or delivery challenges. Supporting value engineering, tender input, and project planning where needed. 🫵🏽About you You'll be a confident and experienced mechanical or HVAC professional with a proven background in delivering building services projects. You're organised, commercially aware and comfortable leading teams while maintaining excellent client relationships. ✅What we're looking for Proven experience as a Mechanical Project Manager or Senior Project Manager within HVAC or building services. Strong technical knowledge of mechanical and HVAC systems, plant, controls, pipework, and associated services. Experience managing high-value projects from start to finish. Ability to juggle multiple projects and teams at the same time. Excellent communication, leadership, and stakeholder management skills. Strong understanding of project financials and cost control. Good knowledge of UK building regulations and industry standards. Want to find out more? 📲 (phone number removed) 📧 (url removed) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

________________________________________ Property Manager Salary: Up to £26,000 basic (DOE) + Bonus/Commission (£30,000 OTE) Location: Manchester Hours: Monday - Friday, 9am-5pm or 9:30am-5:30pm Full-time, Permanent Position Our client is seeking an experienced Property Manager to join a fast-paced, forward-thinking nationwide lettings agency in Manchester. Our client is a dedicated residential lettings and property management firm providing exceptional service to a growing nationwide portfolio of landlords. They are looking for someone who is organised, confident, and proactive, someone who thrives in a varied role where no two days are the same. ________________________________________ The Key Responsibilities of the Property Manager: * Manage a portfolio of approx. 170 properties * Act as the main point of contact for tenants, landlords, and contractors * Ensure newly vacant properties are ready for new tenancy * Conduct periodic property inspections and complete inventories * Organise contractors and oversee maintenance resolutions * Manage the move-out process, ensuring a smooth transition * Arrange required legal documentation, including gas safety certificates, EPCs, and compliance documentation * Handle deposit return negotiations in line with regulations * Use CRM and property management systems to update files and manage workflows * Travel to properties and between offices as required (full driving licence essential) ________________________________________ The Key Requirements of the Property Manager: * Previous experience in property management or the lettings industry * Excellent communication skills and strong computer literacy * Strong, confident personality with a proactive "can-do" attitude * Highly organised, able to self-manage and think creatively * Ability to liaise effectively with landlords, tenants, and contractors * Confidence using CRM/property management software (advantageous) * High attention to detail * Full, clean UK driving licence and access to own vehicle ________________________________________ The Successful Candidate Will Receive Excellent Benefits: * Private healthcare (after one year of service) * Pension scheme * Free annual eye tests (after one year of service) * Regular rewards for outstanding performance, including bonuses * Team social events throughout the year ________________________________________ Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

About the Company We are collaborating with a leading international pharmaceutical market research company. They work with some of the biggest pharma companies to help them determine which new potentially lifesaving or life improving treatments to prioritise into development. To facilitate this, they gather information from medical experts, patients, and carers, and deliver insights to pharma companies to inform their strategic decision making. Our client is looking to add to their team with the appointment of a talented Senior Research Manager or Associate Director. Note this role is offered on a remote/hybrid basis About the Role The Senior Research Manager or Associate Director will manage the delivery of multiple market research projects to ensure the design, day-to-day project management, analysis and reporting meet the research objectives and client needs. To develop and maintain client relationships leading to repeat business and contribute to proposal development. Key responsibilities of the Senior Research Manager/Associate Director will include: * Managing the delivery of multiple primary market research projects across a variety of therapy areas; * Taking overall responsibility for end-to-end project management ensuring all project components and tasks are allocated and completed according to timelines; * Leading internal and participating in external project meetings; * Contributing to the preparation of proposals in response to RFPs to meet objectives with the input and guidance of a director; * Acting as the primary point of contact for clients in relation to the day-to day project management; * Supporting business/account management and gain repeat business from Pharmaceutical clients; * Developing and maintaining relationships with established clients to gain repeat business; * Delivering effective line management by following HR guidelines; * Motivating individuals to achieve the set company cornerstones, standards, and behaviours. About You To be in with a chance of securing this exciting Senior Research Manager/Associate Director role, you will need: * Solid experience of ad hoc Pharmaceutical market research covering a variety of therapy areas and (ideally) both qualitative and quantitative research methods; * Experience of working at Research Manager/Senior Research Manager or Associate Director level; * To demonstrate experience and knowledge of a broad range of market research methodologies and techniques, including more advanced or complex approaches; * The ability to manage multiple tasks and projects simultaneously, using your knowledge and experience to create the forward plan and timelines; * Strong client facing skills, with the ability to develop and maintain relationships with internal and external clients through reliability and consistency of response. In Summary This Senior Research Manager/Associate Director role represents a fantastic opportunity to work within a great, supportive agency environment where genuine teamwork is valued. The culture is one which prioritises learning and development. They have have committees to champion their DE&I, wellbeing, charity and sustainability efforts, and hold regular social get togethers. There are excellent benefits on offer which include flexible working and quarterly wellbeing sessions. What's not to like?! We look forward to seeing your CV today

Reception and Administrative Support Location: City Centre, Manchester Contract Type: Permanent Working Pattern: Full Time, Monday - Friday 9am - 5.30pm Please note there is no working from home in this role Salary: £25,000 - £30,000 depending on experience Are you a proactive and organised individual with a knack for communication and a passion for creating a welcoming environment? Our client is seeking a talented Reception and Administrative Support professional to join their dynamic team in the heart of Manchester! About the Role As the first point of contact for visitors and clients, your role is pivotal in ensuring the smooth running of the office. You will provide comprehensive administrative support, helping to foster an efficient and pleasant work environment. Key Responsibilities: Reception Management: Welcome guests warmly and manage the Sign In App efficiently. Daily Office Setup: Ensure the office is ready for the day, including cleanliness of reception, kitchen, common areas, and meeting rooms. Communication Management: Handle incoming calls professionally and ensure all inquiries are addressed promptly. Supply Management: Oversee office supplies, cleaning needs, and stationery in line with sustainability practises. Meeting Coordination: Facilitate monthly management meetings and office briefings, ensuring all details are taken care of. Travel Booking: Arrange travel and accommodation for staff, documenting everything on internal systems. Health & Safety Compliance: Monitor PPE requirements and conduct fire marshal/first aid duties as necessary. Office Maintenance: Liaise with landlords and contractors for maintenance issues and ensure up-to-date records are kept.What We're Looking For: Skills & Experience:- Strong administrative skills with a keen attention to detail. - Excellent communication abilities, both written and verbal. - Proficient organisational skills and the ability to juggle multiple tasks. - Experience in travel booking and familiarity with a range of systems. - A flexible approach and great team-working skills. Why Join Our Client? Convenient Location: Centrally located close to public transport links Dynamic Environment: Be part of a creative and collaborative team in a vibrant industry. Competitive Salary and benefits packageIf you thrive in a fast-paced environment and are excited to contribute to a team that values creativity and sustainability, we want to hear from you! How to Apply: Send your CV to (url removed) or call (phone number removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Planner / Scheduler Salary: £33,049 Location: Manchester - Agile Full Time, Permanent 40 hours per week Closing Date: 20th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Planner to join us! You’ll Co-ordinate the day-to-day planning of works for the Repairs Teams efficiently and effectively. As well as: * Work with the dynamic scheduling system, ensuring all appointments are completed within target and to the satisfaction of the customer Appoint, monitor and control the workflow of Jobs through to the Responsive Repairs Team * ·Meet the expectations of our customers through interactions that are easy, friendly and demonstrate high levels of skills, knowledge and autonomy * Support the delivery of One Manchester response to Awaab’s Law, ensuring that repairs are correctly diagnosed and scheduled in line with agreed timescales. * ·Ensuring the work scheduling within the Repairs Hub offers the best outcomes for our customers and aims to resolve issues at the first point of contact What we’re looking for: * Experience as a Planner in a similar role * Excellent verbal and written skills across a broad range of audience including managers, colleagues, and customers and have the ability to respond to customers differing needs. * Ability to remain calm under pressure operating with empathy, understanding and diplomacy. * Ability to work effectively as a part of a team Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role

Retail Development Manager Location: North West (regular travel across retail sites) Salary: £45,000 - £55,000 depending on experience, plus car/car allowance & bonus Type: Full-time, permanent Ready to lead a premium retail estate where people, performance, and presence on the shop floor really matter? About the Role We're supporting a family-owned, premium food-to-go and food manufacturing business to appoint a Retail Sales Development Manager into a senior, highly visible role reporting directly to the Sales Director. You'll take responsibility for approximately 60% of the business, overseeing a network of company-owned retail shops, alongside supporting the launch and development of a new franchise model. This is a people-led role at heart. While you'll work closely with an experienced, analytically strong senior individual (moving into a part-time support role), your focus will be on store visits, leadership, coaching, and driving commercial performance through people. Key Responsibilities Lead and develop a team of senior retail leaders. Drive sales growth, standards, and consistency across retail stores employing c.500 people. Spend significant time on site, building relationships, coaching managers, and improving performance. Own retail sales strategy and execution, ensuring stores meet revenue, margin, and KPI targets. Identify underperforming locations and deliver structured improvement plans. Oversee stock, ordering, returns, and waste reduction in partnership with supply chain and production. Support the rollout and governance of the franchise model, ensuring brand and operational consistency. Act as a senior ambassador for the brand, culture, and values across the retail estate. What You'll Bring Proven senior multi-site retail leadership experience (food retail, bakery, QSR, or premium convenience ideal). Strong commercial instinct with a track record of driving revenue through people and presence. Comfortable managing scale, complexity, and performance across large retail estates. A natural, credible leader who connects easily with store teams and managers. Hands-on, energetic approach - this is not a desk-based role. Experience working with manufacturing or central production sites is advantageous. Why Apply? This is a rare opportunity to step into a senior, influential retail leadership role within a growing, family-owned business that values quality, craft, and people over corporate bureaucracy. You'll have real autonomy, a visible seat at the table, and the chance to shape the future of a premium retail brand at an exciting point in its journey. Interested? If you're a senior retail leader who thrives on store visits, people leadership, and driving performance on the ground, apply now or get in touch for a confidential conversation

Marketing Manager Location - Manchester (will consider hybrid) We are recruiting on behalf of a global IT infrastructure and managed services provider supporting enterprise organisations across sectors including hospitality, airport security, and government contracting. This business designs, supplies, and manages complex IT environments — spanning servers, storage, networking, managed user support, and global hardware maintenance across more than 70 countries. Known for technical depth, operational precision, and compliance-driven delivery, they combine enterprise-level capability with the agility of a specialist partner. The Opportunity Our client is seeking a highly motivated Marketing Manager with strong IT industry understanding to take ownership of, and scale, their growing marketing function. This is a hands-on, strategic role offering genuine ownership. You will build upon an existing marketing foundation, evolving strategy, structure, and execution in line with ambitious growth plans. You’ll have visibility across the full customer journey — from inbound lead generation through to conversion and long-term customer growth — ensuring marketing activity directly supports commercial outcomes. The role suits someone comfortable balancing day-to-day execution with strategic direction, and who enjoys operating as the central point of accountability for marketing within a growing, complex organisation. Key Responsibilities * Own, evolve, and execute the overall marketing strategy and plan * Manage and grow the company’s LinkedIn presence with consistent, high-quality content * Develop and execute content across email, web, campaigns, and thought leadership * Create and optimise marketing campaigns aligned to lead generation and customer journeys * Manage and develop the company website (currently Concrete5; future evolution open) * Build landing pages and lead-capture mechanisms * Collaborate with internal specialists to effectively communicate key service offerings * Own marketing for selected products and services, managing assets internally or via external partners * Prepare and refine professional sales and marketing collateral, including presentations and battle cards * Track, measure, and report on marketing performance and engagement metrics * Drive brand consistency, awareness, and reputation across all channels * Identify new markets, channels, and growth opportunities About You * Proven experience managing websites via CMS platforms (Concrete5 and/or WordPress) * Strong design capability using Adobe Creative Suite and/or Canva * Understanding of Microsoft Dynamics CRM / Marketing Suite (highly beneficial) * Excellent written and verbal communication skills * Highly organised, with strong time management and the ability to juggle multiple priorities * Comfortable working in a fast-paced, evolving environment * Proactive, self-starting mindset with a desire to continuously learn about technical products and markets What’s On Offer * Competitive salary, dependent on experience, fit, and industry knowledge * Full-time, permanent position * Remote and hybrid working options (for the right candidate) * Private healthcare * Flexible pension options * Supportive, professional, and flexible working environment

Property Manager – HMOs Salford, Manchester | £30,000 + £4k Team Bonus | Full Time, Permanent Do you love property, building relationships, solving problems, and keeping things running smoothly? Our client is a forward-thinking property company based in Salford, specialising in high-quality HMOs and shared living spaces across Greater Manchester. They pride themselves on providing well-managed homes for tenants and a seamless service for landlords and investors. They’re now looking for a Property Manager — someone who’s great with people, organised, proactive, and ready to take ownership of the day-to-day relationships that keep the business running brilliantly. You will need at least 3 years experience in a similar role What you’ll be doing Acting as the first point of contact for tenants, landlords, and investors Managing property enquiries, tenancy renewals, and day-to-day communication Coordinating maintenance requests and liaising with contractors Supporting compliance checks and ensuring properties meet all regulations Producing reports and updates for the leadership team Playing an active role in continuous improvement and keeping clients happy Who we’re looking for You’ll thrive in this role if you’re: A natural relationship builder – approachable, responsive and genuinely helpful At least 3 years experience in a property manager role or similar Organised and proactive – you don’t wait to be asked, you just get it done Comfortable juggling multiple tasks and priorities with a smile Experienced in property management (HMO, lettings, or block management experience is a big plus) Car driver with own vehicle – this is an office based role with travel to meetings Tech-savvy – confident using property management or CRM systems What’s on offer £30,000 salary plus a team bonus for collective success Supportive, ambitious fun team who value collaboration and integrity Opportunity to grow your career in a business that’s going places Modern offices in Salford with flexibility and a great working culture If you love property and people in equal measure and want to join a team that’s making a real difference in the HMO space, we’d love to hear from you. Apply today and help shape the future of shared living in Manchester. We can't wait to hear from you! Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc

Are you a super Customer Service Advisor who is passionate about going above and beyond? Can you build rapport and relationships over the phone? Do you want to work with a supportive, fun team? Well, we’ve got the perfect role for you! You’ll be working with a fantastic company who not only look after you, but they’ll also help you progress! As a Customer Service Advisor your roles and responsibilities will include: • Operating as the first point of contact for new cases/customers • Receiving inbound calls from customers and making outbound calls from referrals • Setting up new cases and speaking to clients over the phone to get all relevant info • Explaining to clients the next steps in the process and keeping them at ease • Updating the system with all details and making sure everything is correct • Potentially looking at liability to support other team members We are looking for a Customer Service Advisor the following skills and experience: • Previous FNOL (first notification of loss) claims experience preferred, but not essential • Ideally experience working in a call centre or office environment • Confident with the use of Microsoft Office • Excellent communication skills and take pride in providing great customer service • A willingness to learn, progress and be enthusiastic and self-motivated • Positive, proactive, and engaging member of the team with an inquisitive mindset As a Customer Service Advisor, you can expect a salary of between £25,000 to £30,000, plus benefits such as: * 23 days, plus Bank Holidays * Private healthcare after 12 months of service * Life insurance * Pension Scheme * Progression opportunities If you’d like to apply for this Customer Service Advisor role, send over your CV today

Personal Assistant / Office Manager Manchester 6–12 Month FTC (potential to go permanent) Full-time, fully office-based Salary up to £45,000 DOE Are you an experienced PA or Office Manager with a background in a busy manufacturing, engineering or similarly hands-on environment? This role offers the chance to support senior leaders at a high level while ensuring the smooth running of day-to-day operations on site. We’re looking for someone who is highly organised, proactive and confident working in a fast-paced, site-led setting. You’ll provide executive-level support, act as a key point of contact for office and facilities matters, and help keep the operation running efficiently across multiple time zones. Key Responsibilities Oversee the smooth running of the office, including facilities coordination and day-to-day operational support Provide PA support to C-suite and senior leaders, including complex diary management, international travel, meeting coordination and handling confidential information Coordinate with internal and external stakeholders across EMEA and other regions, ensuring effective communication across different time zones Act as a central contact for staff and external suppliers, ensuring the workplace remains compliant, safe and well organised Support the wider management team with administrative tasks, documentation and project coordination Take ownership of office improvements, supplier liaison, facilities-related tasks and small operational projects Key Requirements Experience working in a manufacturing, engineering or similar practical/operational environment is essential Proven experience supporting C-suite or senior executives in a PA or Office Manager capacity Experience working across EMEA regions or supporting teams outside the UK, with the ability to coordinate varying time zones Highly organised with the ability to manage a varied workload in a fast-paced setting Confident supporting senior stakeholders and building strong working relationships Strong communication skills and a proactive, problem-solving approach Comfortable working full-time on site If you are interested in this Personal Assistant / Office Manager role and feel your experience aligns with the above, please apply for immediate consideration or contact Anna Hand at Medlock Partners for more information. Medlock Partners are a professional services recruitment specialist operating across the North West. We are proud to be an equal opportunities employer and encourage applications from all backgrounds and circumstances, including minorities and those with disabilities. Please note that any reference to years of experience or salary level is a guide. If you do not hear from us within 48 hours, please assume your application has not been successful on this occasion

Our client is looking for a commercially minded Business Development Executive to join their Salford Quays team. This role is aimed at serious sales professionals who understand consultative selling, can work to targets, and are comfortable having intelligent, value-led conversations with decision-makers. You will be the first point of contact for prospective clients, but this is not a volume-driven, script-reading role. Success comes from understanding client needs, positioning solutions properly, and creating high-quality opportunities for the wider Business Development team. Key Responsibilities * Proactively engaging B2B prospects via outbound calls and email using a consultative approach * Qualifying opportunities by understanding client challenges, commercial drivers, and decision-making processes * Generating and booking high-quality appointments for the senior Business Development team * Managing and updating all activity accurately within the CRM system * Working to clear activity, appointment, and revenue targets while maintaining quality conversations * Following up warm leads from marketing activity and previous interactions * Sharing market insight and prospect feedback to support continuous improvement across the sales function Experience and Skills Required * Proven telesales or B2B outbound sales experience is essential * Comfortable working to targets and KPIs with a strong personal drive to exceed them * Able to sell consultatively by asking the right questions, listening carefully, and tailoring your approach * Confident and articulate communicator who can speak credibly with business owners and senior stakeholders * Self-motivated, disciplined, and resilient, with full ownership of personal performance * Experience using a CRM system and managing a structured sales pipeline What Our Client Offers * Competitive base salary of £30,000 to £32,000 * Uncapped commission with realistic on-target earnings of £12,000 to £18,000 in year one * Strong earning potential for top performers, with the highest earner last year exceeding £130,000 in commission * A professional, high-performance sales environment based in Exchange Quay, Manchester * Clear progression for those who consistently deliver and want to move into full Business Development Manager or senior sales roles

On behalf of our client, Axon Moore are recruiting a Lead People & Culture Partner with a strong Employee Relations background to support a newly established People & Culture function within a large, complex organisation. This role will suit an experienced ER specialist who enjoys working hands-on with complex and high-risk casework. While the position operates at a senior level, it is not a purely strategic HR Business Partner role; the emphasis is firmly on end-to-end employee relations, manager support, and ER capability building. The successful candidate will: Lead and manage complex employee relations casework, including investigations, disciplinaries, grievances, hearings, and appeals Act as the senior escalation point for ER matters, providing expert, pragmatic advice to managers Support and coach People Partners and Officers, strengthening ER capability across the team Advise on organisational change, consultation, and workforce planning from an ER perspective Analyse ER data and trends to inform improvements and reduce risk Promote equality, diversity, inclusion, and safeguarding in all people practices Our client is seeking: CIPD Level 7 qualification or equivalent professional experience Extensive experience in a hands-on Employee Relations role within a large or complex organisation Strong expertise in managing high-volume and complex ER casework In-depth knowledge of UK employment law The ability to influence, challenge constructively, and provide clear, practical advice A strong commitment to fairness, inclusion, and best practice This is an excellent opportunity for an Employee Relations specialist looking to step into a senior role while remaining closely involved in ER delivery and people-focused problem solving

We have a really exciting opportunity to join a fun, hardworking team, based in Manchester City centre. As the HR Coordinator you will serve as the primary point of responsibility for all administrative tasks relating to Human Resources, ensuring such duties are carried out accurately and within established timeframes. You will work in close collaboration with the with the wider business to provide comprehensive support across a range of HR functions, including but not limited to recruitment, learning and development, employee relations, and employee engagement. This role is hybrid and offers the chance to learn and develop. What's involved: Serve as the primary point of contact for all enquiries related to Human Resources, Learning & Development, and Recruitment, ensuring complex matters are appropriately escalated to the HR Advisor or Head of HR. Maintain and regularly update all HR systems, ensuring accuracy, confidentiality, and compliance of data in line with company policies and procedures. Perform general administrative duties, including the preparation of correspondence, updating organisational charts, and conducting employment reference checks. Coordinate the end-to-end recruitment process, from requisition through to candidate screening, issuing employment offers, and facilitating comprehensive induction processes for new starters. Support payroll operations by accurately collecting, verifying, and entering data relating to new hires, terminations, contractual amendments, and various forms of leave. Produce and maintain a detailed monthly HR dashboard, ensuring data is up-to-date and aligned with reporting requirements. Act as the system administrator for the Learning Management System (LMS) and Compliance Academy, ensuring platforms are maintained and utilised effectively. Provide support with a range of administrative tasks as required, including the preparation of reports, document printing, maintenance of employee records, filing probation review forms, note taking and conducting right-to-work checks in compliance with legal and organisational standards. This role would suit someone with previous experience of working as a HR Coordinator or Recruitment Coordinator, you will have strong attention to detail and high levels of accuracy. Excellent written and verbal communication skills are essential for this role alongside, strong prioritisation and organisational skills. 50993EE INDHRR Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

We are looking for a skilled Resident Liaison Officer (RLO) to join our team in the property industry, based in Manchester. The ideal candidate will be responsible for ensuring effective communication between residents and the project team while supporting the successful delivery of property-related projects. Client Details This opportunity is with a medium-sized organisation specialising in the property sector. They are committed to delivering high-quality services and projects to their clients while fostering a professional work environment. Description Act as the primary point of contact for residents, addressing queries and concerns promptly and effectively. Coordinate and communicate project updates to residents, ensuring transparency throughout the process. Organise and attend resident meetings to provide updates and gather feedback. Maintain accurate records of all interactions with residents and project-related activities. Work closely with project teams to ensure minimal disruption to residents during works. Conduct property visits to assess and address residents' needs and concerns. Assist in resolving disputes or complaints in a professional and timely manner. Ensure compliance with all relevant policies and procedures in the property industry.Profile A successful Resident Liaison Officer should have: Experience in a customer-focused role, preferably within the property sector. Strong communication and interpersonal skills to liaise effectively with residents and project teams. Organisational skills to manage multiple tasks and maintain accurate records. Problem-solving abilities to address and resolve resident concerns efficiently. Knowledge of property industry standards and procedures. A valid driving licence, as travel to various sites in Rotherham may be required.Job Offer A competitive salary ranging from £30,000 to £33,000 per annum. Company car provided to support your role. Permanent position with a stable organisation in the property industry.If you are enthusiastic about becoming a Resident Liaison Officer and are ready to make a positive impact in the property sector, we encourage you to apply today

This role leads the most complex and high-risk customer complaints, acting as the final escalation point while balancing fair customer outcomes with strong commercial decision-making. It's a hands-on leadership position focused on improving Aftersales performance, cost control, compliance and customer experience. Client Details The business is a fast-growing, FCA-regulated organisation operating within the automotive finance space, with a strong performance-led contact centre environment. It combines commercial focus with a genuine commitment to customer outcomes, continuous improvement and doing the right thing in a highly regulated setting. Description As Complaints & Aftersales Manager, you'll take ownership of the most complex, sensitive and high-risk customer cases, acting as the final escalation point while driving improvements across the wider Aftersales and Customer Care operation. You'll work closely with dealerships, lenders and internal commercial stakeholders, balancing fair customer outcomes with cost control and regulatory compliance. This is not a volume-driven complaints role - it's about judgement, leadership, influence and continuous improvement. What You'll Be Doing Leading the handling of complex, high-risk and escalated customer complaints as the final decision-maker Managing high-value and sensitive cases involving customers, dealerships and lenders Driving cost-reduction initiatives across Aftersales and Customer Care without compromising customer outcomes Working closely with lenders and commercial stakeholders to challenge costs and agree fair, sustainable resolutions Building and maintaining strong relationships with dealerships and third-party partners Ensuring full compliance with FCA regulations and Consumer Duty requirements Identifying complaint trends, root causes and operational risks, implementing preventative improvements Producing clear reporting, insight and recommendations for senior stakeholders Leading, motivating and developing the Aftersales team, delegating effectively and supporting progression Championing continuous improvement across customer experience, operational efficiency and complianceProfile We're looking for a committed, commercially minded leader who is comfortable operating independently and influencing at senior level. At least a few years' experience in an FCA-regulated Aftersales or Complaints environment Strong automotive sector knowledge, including business relationships, repairs and post-sale processes A solid understanding of FCA regulation, Consumer Duty and complaints best practice A commercial, cost-conscious mindset with the confidence to challenge constructively Excellent stakeholder management and negotiation skills Proven leadership experience, with the ability to motivate, develop and retain high-performing teams Strong analytical capability, using data and insight to drive operational improvementWorking hours for this role will be 9am - 6pm Monday to Friday in Central Manchester. Job Offer Salary up to £50,000 Monday to Friday only - no weekends Stunning, modern offices with a full-time, office-based environment A true leadership role with real responsibility and ownership Clear career progression within a growing, regulated organisation Strong investment in training and development Volunteer days to support causes that matter to you Free drinks in the office Excellent company-wide benefits, including family-friendly support A second-to-none culture built on trust, performance and doing the right thing

FM Customer Service Advisor Location: Manchester City Centre Full-Time | 4 months temp with a view to go permanent for the right candidate We're looking for an organised and customer-focused FM Customer Service Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities management (FM) service requests. As the first point of contact for FM issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for FM-related queries via phone. Log, allocate, and update service requests accurately within the CAFM system. Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders. Monitor planned and reactive maintenance performance, taking action to meet SLAs. Raise and manage purchase orders for materials, uniforms, and parts. Upload and maintain compliance documentation to ensure high audit scores. Communicate effectively with customers, contractors, and internal account teams. Support colleagues during busy periods or absences.About You Experienced in using CAFM systems Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in facilities management, maintenance, or a related field (desirable). Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)

Customer Care Advisor (FM Helpdesk) | Temp-to-Perm Contract Launch Your Career in Facilities Management in Manchester City Centre Are you looking for a structured opportunity that starts with a contract and leads directly to a permanent role We are urgently seeking a dedicated Customer Care Advisor to join our busy Facilities Management (FM) helpdesk team. This is a Temp-to-Perm position offering immediate experience and a clear path to a long-term career with a major FM provider, based in Manchester City Centre. You'll be the crucial first point of contact, ensuring service requests are logged, managed, and resolved efficiently. THE OPPORTUNITY: TEMP-TO-PERM Contract Status Temp-to-Perm (Clear path to permanent contract) Location Manchester City Centre Working Pattern Hybrid Working (Monday–Friday, 8 am–5 pm) Fridays From Home. Focus Frontline FM Helpdesk and High-Volume Quoted Works administration Training Full training provided on internal systems and processes KEY RESPONSIBILITIES: END-TO-END WORKFLOW MANAGEMENT You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes). Quoted Works Administration: This role heavily involves the raising and administration of a high volume of quoted works, requiring meticulous attention to detail and process adherence. SLA Compliance & Allocation: Monitor all work orders to ensure strict adherence to client Service Level Agreements (SLAs). Efficiently assign jobs to the correct contractors and engineers within agreed timeframes. Supplier Liaison: Build strong relationships with the contractor supply chain, proactively chasing outstanding works and confidently challenging unnecessary call-outs or poor response times. System Integrity: Manage and update business-critical issues daily within the CAFM system, ensuring the system remains current for complete operational transparency and supporting a smooth order-to-cash process. MANDATORY SKILLS & EXPERIENCE Successful conversion to a permanent contract is dependent on demonstrating proficiency in these key areas: Experience: Previous experience working in a busy, customer-facing helpdesk or call centre environment is highly desirable. FM Systems: Familiarity with CAFM systems (Computer Aided Facilities Management, preferably Concept) is a significant advantage. IT Proficiency: Strong IT literacy, particularly high proficiency in Microsoft Excel (data entry, filtering, and basic reporting are required). Communication: Confident, efficient, and reassuring telephone manner, supported by strong written communication skills. Disposition: Proven ability to be tenacious, highly organised, and excellent at prioritising and multitasking complex workflows

Product Assurance Lead | Rolling Stock / Rail Industry Location | Lowry Park, Manchester (role suited to candidates motivated by challenge, impact, and long-term career growth) About the Opportunity A newly created Product Assurance Lead position is now available within a major rolling stock organisation. This is a rare chance to shape and govern product quality across multiple fleets, depots, and engineering projects. If you thrive on building structure where none exists and enjoy influencing technical and operational teams, this role offers a meaningful platform to make your mark. Role Purpose The Product Assurance Lead will centralise and oversee product quality processes across all projects, ensuring technical standards and quality requirements are consistently applied, validated, and continuously improved. Key Responsibilities Defect management and product safety investigations Governance of quality assurance processes beyond ISO 9001 Continuous improvement through audits, trend analysis, and training Acting as the central point for quality governance across depots and projects Key Deliverables Implement a centralised product quality governance framework Establish defect management and incident investigation processes Conduct cross-fleet defect trend analysis Develop and embed product safety and quality management systems Deliver quality-focused training programmes Support audits and continuous improvement initiatives Skills & Experience Strong engineering background (mandatory) ISO 9001 auditing/quality systems experience (desirable) Analytical capability for data collation and trend analysis Ability to influence and engage technical and operational stakeholders Excellent communication and interpersonal skills Flexibility to work predominantly on‑site Closing date: Tuesday 20th January About Ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an ongoing basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs, and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are those of an employment consultancy business