Remote customer jobs in Birmingham - Page 4Crear alertas

Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Pre-Sales Customer Solutions Engineer. If you're excited by problem-solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we'd love to

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. This is a remote-first role based in London, offering a competitive salary, stock options, and a vibrant work environment. The ideal candidate should have experience in customer suc

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success.

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A dynamic recruitment agency is seeking a Customer and Administration Manager to join their team in London. This mid-senior level role involves managing key administrative functions and delivering high-quality customer service.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A fast-growing SaaS company in the United Kingdom seeks a Customer Growth leader to drive revenue accountability and oversee a team while maintaining strong relationships with strategic customers. This remote role demands extensive B2B SaaS experience, leadership capabilities, and a hands-on approac

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE. Senior Customer Success Representative - REMOTE.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role offers a flexible working schedule, remote work benefits, and opportunities for career growth.

This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candidates have experience in SaaS and strong knowledge of customer success tools. This position offers remote work options and various employee benefits, including

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

In this remote-first role, you will develop and maintain backend services using C# and.

This full-time remote role focuses on overseeing operations, managing a team, and ensuring customer satisfaction while implementing effective processes. A fast-growing Ecommerce brand is seeking a Lead Client Relationship Manager to elevate their customer support function.

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Tailscale is looking for a Customer Account Executive to help expand and renew customer accounts.

A high-growth HR tech company in the UK is hiring a Senior Customer Marketing Manager to design and execute customer marketing initiatives. This role focuses on enhancing the customer experience through effective communication and support of product features. The role offers remote flexibility, comp

This position offers a remote-first, flexible working environment along with a competitive package and a culture focused on customer success. The ideal candidate will have over 15 years of experience in customer-facing leadership within B2B SaaS, particularly in accountancy software. A prominent Saa

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

A customer support company in the UK is looking for a Spanish-English Customer Support Associate. In this role, you will assist customers from Spanish-speaking regions via voice and chat, providing friendly and efficient support. The ideal candidate has over a year of customer service experience, ex

Customer Happiness: You make customers feel heard, supported, and delighted. You take ownership of your customers' success and pride in seeing them thrive. Track KPIs and customer health metrics to help leadership predict risk and drive retention.

This founding member of the EMEA team will provide exceptional technical assistance to private equity customers and guide them throughout their onboarding journey. A leading technology firm is seeking a Senior Customer Solutions Specialist in the United Kingdom.

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. This is not a temporary or project-base

A leading scientific data company is seeking a technical customer support specialist to address customer issues with performance and stability. This position can be performed remotely for residents in the UK.

This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector. A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics.

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. Join us to align customer needs with innovative solutions and ensure satisfaction. This role involves developing success plans, conducting customer satisfaction audi

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative. Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.

A fintech company seeks a Customer Support Specialist to act as the main contact for customer inquiries and ensure timely support through various channels. You will resolve issues, conduct product demonstrations, and collaborate with teams to enhance customer experiences. Ideal candidates have at le

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, were looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection

We are currently looking for a Strategic Customer Success Manager - REMOTE. At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Develop and maintain strategic relationships with ~20 enterprise customers, exceeding $2m in total ARR.

Ideal candidates should have strong customer service skills, empathy, and the ability to work within a supportive team environment. This role focuses on delivering exceptional customer service, primarily via telephone, and maintaining detailed records of interactions.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

A dynamic marketing recruitment agency is seeking a Head of Content and Customer Advocacy to shape the content strategy for a growing SaaS business. This senior role encompasses building a content framework aligned with business objectives, fostering customer advocacy, and collaborating across teams

At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. If you're excited by problem‑solving, energised by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative le

A leading technology firm in the UK is seeking a Head of Customer Success to enhance customer engagement and reduce churn. This role involves leadership and coaching of Account Managers, focusing on building a value-led customer management approach. This position offers flexibility for remote work f

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

The position offers competitive pay and promotes a flexible, remote-friendly work environment. A global travel experiences company based in London is seeking a Process Automation Lead to enhance customer support through streamlined processes and AI-driven solutions. This role requires a strong backg

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. Candidates must have a proven track record in customer retention, demonstrate strong problem-solving skills, and be fluent in French. The role involves supporting SMB clients, ensur

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. This position offers a competitive salary range of £90,000 - £100,000, a