Forensic Quality Manager - Nottingham
3 days ago
Nottingham
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as Intelligence Analysis, forensic accountancy and cybercrime investigation. FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against our strategic responsibilities across all the taxes and duties HMRC administers. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system. FIS deploy the full range of powers and approaches to protect funding for UK public services, from surveillance and undercover operations to communications interception and cyber ops; investigating the most harmful tax cheats and ensuring nobody is beyond our reach. This plays an important part in building trust in the compliant majority and reinforces the Department's fair and even-handed approach. Job description Your role as Forensic Quality Manager will see you act as an ambassador for quality within Cybercrime & Forensic Services and the wider forensic unit. Overseeing the delivery of digital and traditional forensic services to ensure all work is conducted in adherence to Statutory requirements, as well as internal and external quality standards and regulations. Working together with the Quality Assurance and Technical Management teams to oversee methods and practices for forensic examinations; ensuring that standards are upheld, and that policies and procedures are correctly followed. The role of the Forensic Quality Manager is vital for the development, maintenance, and assurance of forensic services provided to HMRC's Fraud Investigation Service. HMRC's forensic unit conducts forensic activities within office and laboratory environments, as well as at the scene of crime. Reporting to the Senior Quality Managers, in this role you will assist in the development and ongoing maintenance of the quality systems within the forensic unit. Aligning business objectives to the strict requirements of ISO quality standards and the Forensic Science Regulator's Code of Practice. You will be responsible for understanding and actively promoting adherence to the internal quality management system, as well as driving continuous improvement to enable efficiencies and ensure quality standards are upheld. Evidential data obtained by the forensic unit may be used by analysts, investigators, prosecution, defence teams, as well as juries for informed decision making within the criminal justice system. As Forensic Quality Manager, you will support the Quality Assurance team in the ultimate objective of assuring that such evidence is obtained by competent, impartial personnel, using forensically sound methods. Person specification The duties of the successful candidate will include but not be limited to: • Ascertaining and maintaining a comprehensive understanding of internal policies and procedures across the forensic unit, as well as existing legislation and reacting to any updates, changes, and/or introductions of new regulatory requirements., • Facilitating the creation, review, and distribution of documentation and records for specific business areas., • Supporting the ongoing maintenance and control of documentation within the quality management system., • Engaging with personnel across the forensic unit and wider HMRC forensic capability to ensure understanding, co-operation, and compliance with the management system and required standards., • Delivering an internal audit programme as planned by the Senior Forensic Quality Managers; comprising of horizontal, vertical, and method witness audits of both the quality management system and technical/forensic processes., • Supervising, training, and mentoring trainee internal auditors, and personally undertaking audits., • Actively investigating Quality Assurance based nonconformities, as well as overseeing and supporting with the investigation and analysis of nonconformities relating to the wider business., • Working with the wider Quality Assurance team to prepare for and facilitate UKAS Assessments and visits during the course of maintaining and expanding HMRC's scope of accreditation., • Communicating, guiding and advising on the importance and specifics of working to statutory requirements., • ISO/IEC 17025:2017 Awareness and/or ISO/IEC 17020:2012 Awareness, • Laboratory Management / Quality Management, • Internal Audit / Lead Audit Training, • Method Validation Training, • Proven experience within a Quality Assurance or adjacent role, working towards meeting quality standards in a professional environment., • Sound knowledge and understanding of quality standards (specifically ISO/IEC 17025:2017, ISO/IEC 17020:2012, FSR Code of Practice) and the importance of statutory requirements within a Forensic environment., • Proven ability to thrive under pressure in challenging and high-stakes situations, as an individual or part of a specialised team. Have the ability to plan, organise and prioritise resources to successfully meet deadlines and deliver a quality service., • Experience with technology such as bespoke QMS and LIMS, and proficient in the use of Microsoft Office applications and/or SharePoint., • Communicating and Influencing, • Working Together, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences. Your CV should demonstrate your Technical Experience within the skills and experience section., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020