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Technical Business Analyst Salary, £45,000 to £50,000 Location, Norwich outskirts, Norfolk, hybrid working Hours, full time, Monday to Friday If you are a Business Analyst who enjoys turning messy operational problems into clean, practical systems, this is the kind of role where your work actually changes how a business runs. CloudScope is recruiting on behalf of a growing construction business that is investing heavily in improving its internal systems. They are looking for a Technical Business Analyst who can work closely with teams across the organisation, understand how things work today, and help design smarter solutions that developers can build and implement. This is not a documentation heavy BA role where requirements disappear into a backlog. Here, you will work directly with the people using the systems, helping them shape better workflows and translating those ideas into clear technical documentation that developers can turn into working solutions. If you enjoy the part of the job where you sit with teams, map out problems, design better ways of working and then see those ideas implemented, this role puts you right at the centre of that process. What makes this role genuinely rewarding for a Business Analyst: • You will see your ideas turned into real system improvements rather than sitting in documentation, • You will work closely with developers, helping shape how solutions are built, • You will influence how internal systems evolve as the business grows, • You will gain exposure to complex operational workflows across multiple teams, • You will work in a stable, growing organisation where technology investment is increasing In this role, you will: • Work with teams across the business to understand operational challenges and inefficiencies, • Map current processes and help design better system supported workflows, • Translate business needs into clear, structured technical documentation for developers, • Collaborate closely with developers during the build process to ensure solutions meet requirements, • Support testing and rollout of new system functionality, • Help teams adopt new systems and improvements successfully Your work will directly improve how teams operate, helping reduce friction in day to day processes and ensuring systems genuinely support the business. You will likely be a strong fit if you bring: • Experience working as a Business Analyst or Technical Business Analyst, • Confidence working with both operational stakeholders and software developers, • Strong analytical thinking and the ability to break down complex problems, • Experience producing technical documentation, functional specifications or system requirements, • A structured approach to analysing processes and designing improvements, • Strong communication skills and stakeholder engagement ability Experience working with internal operational systems would be beneficial. Experience within construction, engineering or other operational environments would also be helpful, but is not essential. This role is based on the outskirts of Norwich, approximately a 20 minute drive from Norwich city centre. Due to the location, you will require access to a car. Hybrid working is available to allow a balance between office collaboration and remote work. If you are looking for a Technical Business Analyst role where you can work closely with teams, shape real system improvements and see your ideas implemented, CloudScope would be keen to speak with you. Apply now or contact CloudScope for a confidential discussion.

HR Manager (Part-time role) OneAgency, one of the largest marketing agencies in the Eastern Region, is looking for a part-time HR manager to take control of all HR procedures for its 50 staff. The role calls for someone with experience of HR and the enthusiasm to ensure that the workforce is a confident, content and enthusiastic one that delivers for its clients. The culture of the agency is one of collaborative teamwork with employees at the centre of everything that it does and the HR manager in turn is key to delivering the core outputs of the agency. Key responsibilities: • Implement HR practices that attract, develop and retain high-performing employees, • Ensure compliance with all employment legislation and ensure procedures meet the additional requirements of the Employment Rights Act as this is implemented, • Lead recruitment campaigns and onboarding for new hires, • Develop and manage compensation strategies aligned with market trends, • Mediate employee relations to build a harmonious and positive workplace culture, • Deliver insightful HR reports to inform business decisions, • Oversee regular 121s and appraisals systems, • Support training requirements, • Support finance department on payroll queries/requirements Requirements: • A minimum of 3 years’ experience as an HR Manager or similar leadership role which calls for absolute confidentiality, • Advanced understanding of employment laws, including workplace compliance policies, • Exceptional interpersonal and negotiation skills, • Knowledge of Sage HR If you’re passionate about ensuring a strong and happy workforce is achieved, then we would love to hear from you. We believe that this position is a three-days a week post and the successful candidate will work from our Norwich office. Why OneAgency? OneAgency is a digital-first, full-service marketing agency. We specialise in launching and scaling brands across a multitude of platforms, backed by a dedicated team of 50+ experts. From brand development and advertising to PR and high-performance digital marketing, we provide end-to-end solutions under one roof. Our strength lies in how we work: we are a highly integrated team that leverages our shared knowledge to solve challenges and achieve exceptional results for our clients. In doing so, we’ve built an environment that is genuinely fun, friendly, and supportive. Our current home is right in the heart of Norwich, directly opposite the station, but we’re growing – very soon, we’ll be moving into a stunning, larger office right on the river. We understand that work is just one part of your life. Team wellbeing is supported by a dedicated committee that organises regular activities, which recently have included barre classes, a running club, and pancake breakfasts. We also maintain a regular charity programme and a calendar of social events. You’ll join a lively, talented team and enjoy a comprehensive package, including a competitive salary, pension, and a vibrant social scene that reflects our culture. If this sounds like your kind of role, apply today by sending us your CV and covering letter, explaining why you are the right person for this position and your salary expectations. We look forward to getting to know you!

Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those c

AI Development Specialist Ipswich (Hybrid) Up to £75,000 + Bonus Company Imagine a large, well-established professional services firm that is genuinely trying to modernise the way it works. Not with hype or buzzwords, but by building practical tools that actually help people. They have been experimenting with AI inside the Microsoft ecosystem and they are now readAy to take things to the next level. They want to turn small wins into proper, reliable, secure capabilities that people across the business can depend on. The culture is collaborative, supportive and forward looking, and they have a strong track record of treating people well and giving them the space to grow. The Role This is a hands-on AI Technical Lead role. It is about building real solutions, not sitting miles away from the work. You would take ideas from early tests and turn them into working, production-ready features. That includes integrating Microsoft 365 Copilot into everyday workflows, connecting systems through APIs, building small services and automations, and working out how AI can be used safely in a professional environment that relies heavily on confidentiality and accuracy. You would be working across IT, product, knowledge, data, development, security and compliance, and while you have support from all these areas, you are the person wh...

Hours of work: 39 hours per week Reporting to: Electrical Manager Pay: £28,363.76-£45,878.46 a year All applicants are required to have the right to work in the UK. Job Description: We are seeking a skilled commercial electrician to play a crucial role in the installation, maintenance and repair of solar photovoltaic (PV) systems. You will have a strong background in commercial and utilities electrical work, a passion for renewable energy and a commitment to safety. RenEnergy are at the forefront of the renewable energy revolution. As a dynamic rapidly growing innovator we envision a world powered by clean energy and work tirelessly to turn that vision into reality. As we continue to grow and expand our operations, we are seeking an experienced Electrician to join our installations team. Key responsibilities include: * Install solar PV systems, including panels, inverters and battery storage units in line with technical design specifications and according to industry standards and regulations. * Ensure all installations comply with UK electrical standard, IET wiring regu...

What you'll be doing as a Change Delivery Manager. Are you an experienced Change professional who can turn strategy into action?. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, includi

ABOUT THE ROLE Bank 0 hrs flexible contract for general assistant. As a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve. No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering. It's because this is such a wide-reaching role that you'll be able to play your own part in creating a warm and homely environment. Caring and empathetic, as a General Assistant you'll put our residents first and build the kind of positive professional relationships with them that make their experience with us happy and meaningful. ABOUT YOU People in a General Assistant role come from all walks of life and have all kinds of life experiences and career paths behind them. You'll be a big part of our home so what matters is that you're reliable, compassionate, caring and always ready to make a difference. You should be practical too, happy to turn your hand to different tasks. If you have all of this, our training will cover everything else you need to thrive. You'll also have the opportunity to take courses that will develop your skills even further. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme If you'd like to use your can-do approach and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

This isn't cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. Maximising opportunities from call data and overcoming objections. Securing a sales lead through outbound

This isn't cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.

Company Description About Environment & Safety Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. SOCOTECs Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect people and safeguard the environment. Our services include environmental monitoring and consultancy, water safety and hygiene solutions with Legionella risk assessments and water system management, fire safety consultancy and inspections, occupational hygiene assessments and workplace exposure monitoring, and specialist advisory support on regulatory and sustainability challenges. We use industry-leading tools and science-based approaches to deliver accurate data, practical guidance and innovative solutions that ensure compliance with UK legislation, minimise environmental impact and create healthier, safer workplaces for clients What's in it for you? Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including 25 days holiday (with the option to buy more), an electric car scheme (where applicable), employee recognition programmes, family-friendly support, exclusive retail discounts, employee assistance programmes, and an enhanced company pension. SOCOTEC UK & Ireland are proud to be Disability Confident accredited. Job Description Water Hygiene Technician This could be your opportunity to excel as a Water Hygiene Technician as well as playing a vital role in helping our business succeed. As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated Water Hygiene Technician to join our Environment & Safety division. We are looking for someone who is motivated, dependable and committed to join our team. As a member of the Environment & Safety division it is key that you can work efficiently as part of a team as well as having the capabilities to work independently. Due to the nature of the job, travelling will be part of your day-to-day role. The tasks you will undertake will include (but are not limited to): • Cold water storage tank inspections and recommending remedial works, • Cold water storage tank cleaning and disinfections, • Thermostatic mixing valve failsafe checks and servicing, • Water sampling, • Water temperature monitoring, • Experience in some, or all, of the tasks listed above, or a willingness to be trained, • A can do attitude Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation. What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter. In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals. Your Career, Your Way Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction. Work Your Way Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best. Committed to Your Growth From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application. xrnqpay Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.

Contek are working with a high precision engineering company in King's Lynn who are currently seeking an experienced CNC Machinist, reporting to the Production Manager. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. This role is with an expanding and highly respected precision engineering company with an exciting future and strong growth prospects. The company specialises in the manufacture of high precision CNC machined metal and plastic components, supporting industries such as scientific instrumentation, aerospace, specialist automotive, defence, medical and other high technology sectors. Working hours are a 4-day week, Monday to Thursday, 7:00am to 5:30pm, with the opportunity for overtime based on operational requirements. INTRODUCTION my client are a subcontract manufacturer of high precision metal and plastic components which are used in high end applications. As such the products must be high quality and cosmetically pleasing and must be delivered on time. The volumes are usually small run batches of high value. The company partners with a limited number of prestigious customers where it is considered as preferred supplier and is expected to help with development work and prototyping. In essence, they are an extension of the customers own facility. Therefore, Customer Service is of paramount importance and underpins everything that we do. PRIMARY PURPOSE OF POSITION The primary purpose of the role is to manufacture the stated quantity of component parts according to provided job sheets and engineering drawings and CAD data (where applicable). This is to be done in accordance with the stated tolerances and surface finishes as detailed on the customer drawings. All required tooling and material will be provided. The job sheet will be provided based on the production schedule. The CNC Machinist (Turn/Mill) is responsible for ensuring the quality of the parts produced. Primary Tasks: 1. Check Job Sheet & Engineering Drawing: ensure that stated set and run times look reasonable, that material sizes look reasonable, that all required dimensions and tolerances appear on drawing. Check that any special tooling required is available., 2. Manufacture First Off part: ensure that parts are programmed and manufactured in the correct sequence according to the General Manager & / or the production schedule. Ensure that parts are manufactured efficiently and comply with dimensions / tolerances / surface finish using hand measuring instruments (where possible)., 3. Seek approval of First Off: provide part to Inspection Department for checking and sign off. No job can commence until First Off Approval has been obtained in writing., 4. Be prepared to help colleagues with simple First Off requests when the Inspector is busy., 5. Manufacture Parts: ensure that parts are constantly checked for dimension and surface finish. Ensure parts are properly deburred and clean., 6. Optimising programs to improve manufacturing yield and drive down scrap, 7. Ensure Accuracy Of Recorded Information On Job Sheet: record set time and run time for parts made. Record any observations regarding the manufacture of the part including material sizing., 8. Be prepared to run several machines simultaneously as and when appropriate., 9. Machine Maintenance: ensure that basic day to day maintenance checks are conducted and that lubricants are kept topped up. Ensure cleanliness of the machine and working area art all times. Ensure that hand measuring instruments are treated with respect and care at all times., 10. Tooling Maintenance: ensure that the set of tooling consumables issued to the machine is in serviceable condition. Dispose of any unserviceable tooling consumables and ensure that the General Manager is informed about new tooling consumable requirements for re-order., 11. Health & Safety: comply with all health and safety regulations and always ensure a safe system of work., 12. Consider improvement: always think about ways of doing things better and be prepared to present ideas to the General Manager., 13. ISO9001: comply with the ISO9001 quality management system., 14. Maintain Confidentiality: always maintain confidentiality of customer information. Essential Hard Skills Good knowledge of engineering materials and associated machining feeds and speeds. Strong ability to read and interpret Engineering Drawings. xrnqpay Strong ability to program, set and operate multi axis CNC machines (ideally Turn/Mill) Good knowledge of tooling and work holding Ability and confidence to conduct in depth inspection using CMMs Ability to manufacture jigs and fixtures in support of component manufacture. Desirable Hard Skills Knowledge and use of CAM systems Mazatrol / ISO programming ability 5 Axis (3+2) experience Ability to use manual mills and lathes

(Self-Employed, Commission Only) Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role, built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. • Average upfront value per business: ~£500, • You earn 50% upfront commission per sign-up, • Plus 25% recurring income from each business for up to 5 years, • Around 75% of a customer's total value is paid in year one, • Meet local SMEs (cafés, salons, shops, restaurants, and more), • Build strong relationships with business owners, • Demonstrate simple, effective payment and POS solutions, • Manage your own territory and pipeline, • Turn conversations into long-term customers

About The Role A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Theres a moment, just before something goes out into the world, when everything clicks into place. The message is clear, the design feels right, and you know its going to connect with someone who needs it. At Alzheimers Society, those moments matter. Every piece of creative work helps people affected by dementia feel seen, supported and understood. As a Junior Designer, youll play a part in making that happen. Working within our Creative team, youll help turn ideas into thoughtful, well-crafted design across digital and print. From campaign visuals to everyday assets, your work will help bring our brand to life in a way that is consistent, accessible and meaningful. Youll collaborate with designers, content specialists and digital colleagues, learning as you go and building your skills in a supportive, fast-paced environment where your work has real impact. What youll do In this role, youll spend your time bringing ideas to life through thoughtful, well-crafted design. Youll work across a mix of digital and print, creating and adapting assets that help communicate important messages and support impactful campaigns. Youll take creative concepts and shape them into clear, engaging visuals that feel consistent, on brand and accessible to a wide range of audiences. Whether youre refining layouts, resizing assets or preparing files for delivery, youll care about getting the details right. Working closely with colleagues across creative, content and digital teams, youll help make sure design supports the bigger picture. Youll be part of conversations, contribute ideas and collaborate to deliver work that lands well and makes a difference. Alongside this, youll manage your own workload, keeping projects moving and maintaining quality even when things are busy. At a glance, you will: • Create and adapt design across digital and print, from social content to campaign materials, • Prepare and deliver artwork that meets brand, accessibility and quality standards, • Collaborate with colleagues to ensure creative supports wider campaigns and activity, • A strong eye for detail and pride in producing accurate, high-quality work, • Good project and time management skills, with the ability to prioritise and meet deadlines, • Confidence managing more than one task at a time, and knowing how to refocus when priorities shift, • A proactive, self-starting approach, taking ownership of your work while knowing when to ask for support, • The ability to build positive working relationships with a range of people

Are you a technically minded Warehouse 'Super-User' or 'Go-To' Floor person? Would you like to become a remote working Quality Control (QC) Expert. If you are a regular user of WMS software and would like to start breaking it, fixing it, and building it, then this is the role and opportunity for you! Our leading software client doesn't build code for the sake of it. They build outcomes for high-volume shippers moving 100+ orders a day. To do that, they need someone who knows what a 'perfect shipping day' actually looks like. They deliver industry-leading Warehouse Management Systems, powering thousands of e-commerce, 3PL, and logistics operations worldwide. Their flagship products, provide advanced inventory, fulfilment, and warehouse automation capabilities. We are not looking for a corporate software tester. We are looking for the Warehouse Supervisor, Operations Lead, or 'Go-To' Floor Person who is tired of fighting clunky systems and ready to build a better one. Real world, hands-on, warehousing experience having ideally worked in an e-commerce business using a WMS system will fit right in. If you have worked for a 3PL, or in the client setup space, even better. They are actively expanding their Quality Assurance department, bringing together a dedicated testing team with a natural leader, who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments. Is this you? • The Floor Legend: You are the person everyone asks for help when the WMS acts up, the labels won't print, or a new e-commerce client needs to be onboarded., • E-commerce DNA: You've lived the pick-pack-ship grind. You know that in high-volume e-commerce, a 'small glitch' at 3pm is a disaster., • Sharp & Tech-Literate: You are not a coder, but you are 'techy.' You have probably used YouTube or AI to solve problems before. You are curious, fast, and bored of just packing boxes. Your job is to be the final gatekeeper. Before a feature reaches their customers, it has to pass you. • Real-World Testing: You will put new features through the ringer. If a workflow is slow, confusing, or 'doesn't work like a warehouse actually works,' you send it back to the Developers., • Master the Tools: They will train you on the technical side. Using modern AI and testing platforms, we will show you how to turn your warehouse knowledge into professional software QC., • Trade the High-Vis for High-Tech: Move into a career in software without losing the expertise you have spent years building., • Work with a Sharp Team: Join a crew that values shipping efficiency over 'coding for the sake of it.' What they Offer: • Remote Working, • Opportunity to work on market-leading WMS platforms used globally., • The chance to influence how real users experience our products., • A role that values judgement, common sense, and user empathy., • Exposure to multiple products across different stages of development., • A collaborative, remote working environment that really pulls together., • This a full-time, permanent position. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency. xrnqpay All potential applicants are encouraged to scroll through and read the complete job description before applying. Remote working/work at home options are available for this role.

Trainee Management Programme Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. The Army - United Kingdom £34,676 - £41,456 a year About The British Army Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and youll be doing something that really matters. Leading a team. Making a difference to the world. It all starts at the Royal Military Academy Sandhurst. Youll learn the skills you need to become an Officer from weapons handling to outdoor survival to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once youve commissioned, youll take charge of 30 soldiers. Then, youll begin the specialist training you need to be an expert in your chosen field, whether thats engineering, intelligence gathering, or piloting an Apache helicopter. Youll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while youre earning a starting salary of around £41,456 (after training). Youll also enjoy a wide range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. The rewards are exceptional, the challenge is incredible and theres no single bigger adventure in life. To make a difference to the world. To make something more of yourself. You Belong Here. Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and youll be doing something that really matters. Leading a team. Making a difference to the world. You dont need a degree for many Officer roles, and specific entry requirements vary from role to role. What we look for in our Officer Cadets is leadership potential, a sense of purpose and the drive to do great things. With these qualities in place, we can give you the training you need to take your skills and abilities and shape them into something amazing, whether youre fresh out of school, are professionally qualified or already building a career. From the moment you join the Army, youll be set on a clear path for promotion and progression, receiving all the support and opportunities you need to rise through our ranks and realise your potential. Become a British Army Officer and youll receive: • A starting salary of around £34,676 which will rise to around £41,456 upon completion of one year's training, • Subsidised accommodation and facilities, increasing your disposable income, • Free medical and dental health cover, • Opportunities to continually progress your career, • Sponsorship to study for valuable civilian-recognised qualifications, • Adventurous Training, and the chance to play your favourite sports or take up a new one You Belong Here. Your Army career starts at the Royal Military Academy Sandhurst. Youll learn the skills you need to become an Officer from weapons handling to outdoor survival to what it takes to lead your team in a range of hostile situations, anywhere in the world. Once youve commissioned, youll take charge of 30 soldiers. Then, youll begin the specialist training you need to be an expert in your chosen field, whether thats engineering, intelligence gathering, or piloting an Apache helicopter. Youll also take part in Adventurous Training around the world, from skiing in the Alps to white-water rafting in Colorado. All while youre earning a starting salary of around £41,456 (after training). Youll also enjoy a fantastic range of benefits that come with Army life, from sports and state-of-the-art training facilities, to earning valuable professional qualifications. Funded Degree University isnt for everyone and most Officer roles dont require a degree. If youve got drive, determination and the will to make an impact, theres a place for you here. If youre still interested in completing a degree, youve the opportunity to enrol on a funded BSc Leadership and Strategic Studies at the University of Reading through the Henley Business School. Your 44 weeks at the Royal Military Academy Sandhurst will contribute towards a third of your degree, which you can then complete over the next three to six years. xrnqpay You Belong Here. Apply now.

Role: Operating Systems Lead Location: Norwich - 1 day a fortnight onsite Salary: £70,000-£80,000 + benefits DOE We're partnering with a growing, ambitious business to hire an Operating Systems Lead -someone who can take how a company wants to operate and make it work in practice. This is a high-impact, cross-functional role focused on improving how work actually gets done. You'll work across teams, systems and processes to reduce friction, improve clarity, and build ways of working that are scalable, reliable and easy to use. You won't be writing strategy decks. You'll be making change stick. The role You'll take ownership of a key internal transformation programme, focused on improving workflows, systems and operational coherence across the business. That means understanding how things really work today - where processes break down, where teams rely on workarounds, and where information gets lost - and then redesigning those workflows end-to-end. You'll work closely with senior stakeholders, internal teams and external partners to implement changes, ensuring they are not only delivered but embedded into day-to-day operations. A key part of the role is balancing structure with usability: improving governance and control without adding unnecessary complexity. There's also an opportunity to introduce automation and AI where it genuinely improves outcomes, with a focus on practical application rather than theory. What we're looking for We're looking for someone who has experience improving how work gets done across teams - whether in operations, transformation, business operations or programme delivery roles. You might come from consulting, a scale-up environment, or a transformation role within a larger organisation. What matters most is your ability to connect the dots between systems, processes and people, and to turn complex, messy environments into something clearer and more effective. You'll be comfortable working with ambiguity, confident engaging senior stakeholders, and able to move from diagnosis to implementation with a strong sense of ownership. Why apply? This is an opportunity to step into a broad, business-critical role with real scope and visibility. You'll have the chance to shape how a growing organisation operates end-to-end, working in a flexible, hybrid environment with a strong focus on outcomes over presenteeism. If you're looking for a role where you can take ownership of meaningful change, please reach out to Fintan at TEC Partners for more information

Are you an experienced Change professional who can turn strategy into action? We are recruiting for a Group Change Delivery Manager to join a well-established Insurance business. This is a great opportunity for someone who enjoys leading business change, managing delivery from scope through to completion, and working across multiple teams, including internationally, to achieve meaningful outcomes for the business. This is a chance to join a respected Insurance business in a role where you can influence change, improve delivery performance and help shape future ways of working. You'll have the opportunity to work at both a strategic and hands-on level while making a genuine impact. If you enjoy leading change, creating structure and bringing people together to deliver successful outcomes, this could be a great next step. You will take ownership of end-to-end delivery, ensuring projects are completed within agreed scope, time, cost and quality measures. Working closely with key stakeholders, technical leads and cross-functional teams, you will help shape new ways of working and lead the wider change initiatives across the business. What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional teams to deliver projects within agreed scope, time, cost and quality Supporting stakeholders, platform owners and technical leads to deliver key priorities and roadmaps Identifying and managing risks, budgets, forecasts and overall project performance Building strong relationships internally and externally to support successful deliveryYou will ideally have to be a Change Delivery Manager Experience scoping, planning and delivering business change projects within an Insurance, Financial Services or Contact Centre environment A proven track record of delivering change within technology-focused environments A strong understanding of organisational structures, operating models and ways of working Experience across technical, financial, operational and people-related areas Experience including budgets, forecasting and cost control Experience leading across multiple teams and managing a range of stakeholders The confidence to challenge the status quo and drive improvement

Customer Service Administrator Norwich From £28k per annum dependent on experience Staffing Innovations are working with a successful and forward thinking engineering company in Norwich that is leading the way in its field. With significant expansion this is an exciting time to be joining the business. We are looking for an experienced Customer Service Administrator with a background in engineering or trade counter operations to join this successful team. Key Areas of Responsibility • Assisting the sales department with orders and queries., • Monitoring sales emails and distributing as required., • Obtaining price and availability from suppliers., • Set up new parts and prepare quotations for sales team., • Turn sales quotations into active sales orders., • Raise sales orders for field sales team's customers, • Collating, analysing and reporting on sales information to the business as follows:, • Stock management (purchasing, demand forecasting, supplier relations, goods-in, inventory control & organisation.), • Liaising with couriers/brokers, researching rates, tracking orders globally, filing parcel enquiries and claims., • Maintaining stock levels and parts storage for retail, trade and workshop needs., • Placing orders, receiving/unpacking deliveries, liaising with suppliers, organisation of the parts storage area and stock taking., • Researching new product lines, locating alternative products & forecasting demand to maintain consistent supply of products. The Successful Customer Service Assistant will have the following: · Ability to work within strict standards and procedures. · Ability to understand and follow instructions. · Good communications skills. · Ability and aptitude to learn. Flexible and adaptable. · Demonstrate a positive "can do" approach to work. · Ability to function well within a team environment. · Adhere to company Quality, Health, Safety policies. · Customer and Quality Focus. Monday to Friday 40 hour week 8.30 to 5.00 with a ½ hour lunch break. The company offers many benefits to its team: 25 days holiday plus statutory days. Auto enrolled pension scheme at 3% company contribution – following probationary period. 3 x Life insurance Cover – following probationary period. Free Tea & Coffee Free parking on site. If this role is of interest, please send a full up to date CV to Claire @ Staffing Innovations

Job Title: 2nd Line Support Technician Contract Type: Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Norwich - Office based Working Hours: Shift based between (Apply online only) What to wear: Smart casual The Role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • To resolve cases raised through our Proactive Monitoring system, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures, • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers, • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement, • Administrating, configuring, and managing customer backup systems, • Administrating, configuring, and managing core network infrastructure of customer equipment, • Working with supplier support contacts to resolve complex technical issues, • Taking ownership of cases escalated within the department that require enhanced technical knowledge, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Skills, Knowledge & Experience • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments, • Experience with Microsoft Server Operating Systems including setup, configuration, and support, • Experience with Office 365 platform including setup, configuration, and support, • Experience with 3CX phone systems including setup, configuration, and support, • Experience with RDS environments including configuration and support, • Experience with LANs, WANs & Internet Technologies The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: Video call over MS Teams with the Hiring Manager & Team Leader Final interview: Site based meeting with the Hiring Manager & Team Leader About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team