Field Service Engineer - Vending
27 days ago
Manchester
Pay: £30,000.00-£32,000.00 per year Job Description: Role Summary We are looking for a skilled Vending Engineer to support the delivery, setup, removal, and ongoing servicing of vending, coffee, and water machines across customer and company locations. This role plays a key part in ensuring equipment performs reliably, safely, and to a high standard, while delivering excellent service to customers. The position also supports environmentally responsible working practices, focusing on efficiency, waste reduction, and sustainability. Key Duties and Responsibilities • Install, set up, relocate, and remove vending, coffee, and water machines in line with technical and manufacturer guidelines., • Carry out routine servicing and preventative maintenance to reduce breakdowns and extend machine life., • Attend breakdowns and service requests, diagnosing issues and completing repairs quickly to minimise disruption., • Complete site visits and surveys ahead of new installations or equipment moves., • Program, adjust, and calibrate machines, including drink settings and system controls., • Manage warranty repairs and ensure service records are completed accurately., • Provide basic user training and handover support following new equipment installations., • Transport and position equipment safely during deliveries, upgrades, and relocations. Continuous Improvement & Best Practice • Support a proactive and responsive service culture within the engineering team., • Apply sustainable engineering methods, including responsible disposal, reuse of parts, and recycling of materials., • Assist with initiatives aimed at reducing environmental impact, such as efficient route planning and energy-saving practices., • Work in line with all health, safety, and environmental policies and procedures., • Identify repeated technical or service issues and suggest improvements to enhance overall performance and customer satisfaction. Skills, Knowledge & Experience • Strong practical knowledge of vending and coffee machine mechanics and electronics., • Demonstrated experience in fault diagnosis and repair of vending and coffee equipment., • Background in commissioning and decommissioning machinery within a food or beverage environment., • Understanding of water filtration systems, grinder setup, and coffee extraction principles., • Familiarity with AVA health, hygiene, and safety standards., • Full UK driving licence with willingness to travel between sites., • Confident communicator with a professional and customer-focused approach