Project Manager
hace 2 días
Richmond
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Competitive Compensation, • Paid Time Off Job Responsibilities IICRC Project Manager • Own projects end-to-end from initial site visit through closeout, ensuring scope, schedule, budget, quality, and customer satisfaction are met., • Conduct inspections and assessments for water, mold, and other property losses; determine category/class where applicable and recommend appropriate restoration approach consistent with IICRC principles and company standards., • Develop and manage project documentation including work authorizations, photos, notes, drying logs/monitoring records, change orders, and closeout packages., • Write and validate scopes of work (and/or estimates) and coordinate approvals with property owners, adjusters, consultants, and internal leadership., • Plan and schedule labor, equipment, and materials to meet production timelines; coordinate subcontractors and specialty trades as needed., • Lead field teams and subcontractors through daily direction, jobsite briefings, quality checks, and performance coaching; ensure crews follow company SOPs and IICRC-aligned best practices., • Monitor job progress and communicate updates to customers and stakeholders, setting expectations, resolving concerns, and documenting all decisions., • Perform moisture mapping and monitoring oversight (as applicable), interpret readings, adjust drying plans, and ensure documentation is accurate and complete., • Manage billing readiness by maintaining complete job files, verifying line items, tracking costs, and ensuring documentation supports invoicing/claim justification., • Handle change management by identifying scope changes early, obtaining written approvals, and keeping all parties aligned on cost and timeline impacts., • Conduct final walkthroughs and punch lists, confirm customer satisfaction, and ensure proper demobilization and job closeout., • Participate in on-call/after-hours response rotation as required for emergency losses. Qualifications Required / Core • High school diploma or GED required (Associate/Bachelors degree preferred)., • 5+ years experience in property restoration and/or construction project management (water/fire/mold preferred)., • Strong working knowledge of IICRC standards and best practices for water, fire, and/or mold restoration., • Proven ability to manage multiple projects simultaneously with strong organization, prioritization, and follow-through., • Excellent customer service and communication skills (homeowners, property managers, adjusters, consultants, subs)., • Ability to read and interpret moisture data (moisture meters, thermo-hygrometers, psychrometrics basics) and maintain accurate job documentation., • Comfortable with smartphones/tablets and job management software; proficient with Microsoft Office/Google Workspace., • Valid drivers license with acceptable driving record; ability to travel locally between job sites., • Ability to lift/move equipment and materials (often 50 lbs), climb stairs/ladders, and work in varying site conditions., • Able to pass background check and, where applicable, drug screening.Preferred (Strongly Desired), • Current IICRC certifications such as:, • WRT (Water Restoration Technician), • ASD (Applied Structural Drying), • AMRT (Applied Microbial Remediation Technician), • MRS ( Mold Remediation Specialist), • Estimating and claim documentation experience (Xactimate/XactAnalysis preferred)., • Experience working with insurance carriers, TPAs, and mitigation programs; able to justify scope with photos, readings, and notes., • Knowledge of containment principles, negative air use, and basic regulations/guidelines relevant to remediation work (as applicable)., • Leadership experience supervising technicians and subcontractors; coaching and performance management capability., • Certifications or training in OSHA safety, lead-safe practices, or other relevant construction/restoration specialties.