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Events manager jobs in Florida

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  • General Manager
    General Manager
    3 hours ago
    Full-time
    Juno Beach

    About Ballyhoo Hospitality & Big Mamma Group: [Big Mamma Group](https://www.bigmammagroup.com/?utmsource=chatgpt.com) and [Ballyhoo Hospitality](https://ballyhoohospitality.com/?utmsource=chatgpt.com) have joined forces in a strategic joint venture to bring a new and ambitious hospitality vision to the United States market. Big Mamma Group, founded by Victor Lugger and Tigrane Seydoux, has established itself as one of Europe's most dynamic restaurant groups, with 35 locations and nearly 3,000 team members across Europe and Dubai. More than just a restaurant, Big Mamma is on a mission to create places where hospitality is heartfelt, food is abundant, and the joy in the room is something you feel before you've even sat down. Its reputation is built on three pillars: obsessive Italian sourcing, everything made in-house from fresh pasta to gelato, and a people-first culture with the company built around 'Changing People's Lives with Pizza'. Founded by hospitality veterans Ryan and Anna O'Donnell, Ballyhoo Hospitality has become a leading force in Chicago and the North Shore dining scene, known for creating feel-good restaurant experiences through inspired cuisine, vibrant atmospheres, and exceptional service. Its growing portfolio includes acclaimed concepts such as Gemini, Coda di Volpe, Sophia Steak, DeNucci's, Jackman & Co., and more. Together, Ballyhoo Hospitality & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Ballyhoo's deep operational expertise and market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout the US market. JOIN THE TEAM As part of bringing the joyful hospitality of Big Mamma Group to the US, we're opening an Italian trattoria in Juno Beach, Florida with Ballyhoo Hospitality. Just steps away from the waterfront, we're building a passionate team dedicated to delivering exceptional guest experiences in a high-volume and fast-paced environment. Rooted in the DNA of Big Mamma, this restaurant will be entirely unique to South Florida, and deeply inspired by the energy and lifestyle of Juno Beach. Ballyhoo Hospitality & Big Mamma Group are currently seeking an experienced General Manager to join the opening team of this new restaurant. The General Manager will lead and oversee all restaurant operations, ensuring excellence in guest experience, operational efficiency, financial performance, and team development, while embodying the values and standards of both groups on a daily basis. YOUR MISSIONS: Guest Experience & Operational Excellence • Guest Experience: Ensure outstanding hospitality and customer satisfaction across all service moments, • Quality Control: Guarantee consistency in food, beverage, and service standards, • Service Operations: Lead daily restaurant operations in partnership with the management team, • Marketing Collaboration: Partner with the marketing team on activations, events, and brand initiatives, • Compliance & Standards: Ensure full compliance with sanitation, safety, and local regulations, • Operational Efficiency: Maintain excellence in restaurant appearance, service flow, and overall operational execution Financial & Administrative Management • Financial Performance: Drive sales performance while controlling labor cost and F&B cost in line with budget targets, • Cash Management: Ensure compliance with company cash handling and reconciliation procedures, • Payroll & Scheduling: Oversee bi-weekly payroll processing and weekly staff scheduling, • Reporting & Analysis: Monitor restaurant KPIs and financial performance to support operational decision-making, • Systems & Tools: Utilize restaurant management systems and reporting tools efficiently Team Leadership & Development • Leadership: Lead teams with integrity, professionalism, and open communication, • Culture & Inclusion: Foster a respectful, inclusive, and positive working environment, • Recruitment & Onboarding: Support hiring, onboarding, and integration processes in line with company standards, • Training & Coaching: Develop and coach management and operational teams to drive autonomy and performance, • Team Development: Support internal growth, talent development, and succession planning, • Collaboration: Promote strong communication and collaboration between FOH, BOH, and management teams QUALIFICATIONS: • A minimum of 5 years of experience in leadership roles within the restaurant/hospitality industry is required., • Prior experience in leading new Restaurant Opening Operations., • Proficiency in Restaurant Management and Operations is essential., • Exceptional communication and organizational abilities are a must., • The ability to interact professionally and diplomatically with diverse business partners is expected., • Strong capabilities in managing and interpreting restaurant financials are necessary., • Fluency in Microsoft Office Suite: Word, Excel, PowerPoint, • Experience with Restaurant 365, Resy and Toast POS is a plus!, • Candidates must be legally authorized to work in the United States OUR OFFER: Full time • Competitive salary + bonus Big Mamma Group & Ballyhoo Hospitality Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Airbnb Property Manager/ Assistant
    Airbnb Property Manager/ Assistant
    5 days ago
    $35–$50 hourly
    Full-time
    Little Havana, Miami

    Role Summary We are seeking an autonomous, highly organized Airbnb Property Manager to take end-to-end ownership of our short-term rental portfolio. In this role, you will bridge the gap between high-level revenue strategy and day-to-day guest operations. You will be responsible for maximizing property earnings, managing vendor relationships, ensuring spotless turnovers, and providing rapid, hospitable guest support. Primary Responsibilities • Listing & Revenue Strategy: Manage dynamic pricing adjustments to maximize booking revenue and occupancy rates based on seasonality and local event demand. Keep listing content, photography order, and amenity details optimized for platform search algorithms., • Guest Relations & Messaging: Oversee pre-arrival, in-stay, and post-stay guest messaging. Maintain fast response times to protect Superhost status, troubleshoot guest issues, and process post-checkout reviews., • Vendor & Turnover Coordination: Schedule and inspect turnover cleaning teams, dispatch maintenance personnel for repairs, and ensure restock levels for guest amenities remain full., • Property Inspections & Upkeep: Perform periodic walk-throughs to verify property condition, safety compliance, inventory levels, and functional condition of smart devices (locks, thermostats, Wi-Fi)., • Claims & Admin: Handle resolution center requests, compile evidence for damage reimbursements (e.g., AirCover claims), and report operational updates to leadership. Requirements & Skills • 1+ years of direct experience managing short-term rentals (Airbnb, VRBO, or property management)., • Hands-on proficiency with Airbnb’s host platform and property management software (PMS)., • Strong written communication skills with a customer-first attitude., • Basic troubleshooting knowledge for household systems (smart locks, Wi-Fi routers, basic plumbing/heating)., • Flexible availability to address urgent guest or property issues outside standard business hours.

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  • Reservations Manager - Juno Beach - Florida, US
    Reservations Manager - Juno Beach - Florida, US
    2 days ago
    $65000–$75000 yearly
    Full-time
    Juno Beach

    Reservations Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of three years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Reservations Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: Reservations Manager is instrumental in cultivating genuine, memorable guest connections and serves as the primary liaison for VIPs, investors, and restaurant partners. This leadership role is pivotal to our operational success, requiring a hands-on approach to recruiting, training, and mentoring a high-performing host team. By providing real-time coaching and expert oversight of front-door operations, the Reservations Manager empowers staff to deliver exceptional hospitality. Leveraging deep expertise in Resy, this individual ensures a seamless service flow and maintains the highest standards of excellence throughout the dining experience. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Champion a culture of genuine hospitality by ensuring every guest interaction exceeds expectations., • Lead the host team in delivering exceptional guest experience, • Manage VIP reservations, special occasions, large parties, and guest preferences to create personalized dining experiences., • Resolve guest concerns professionally and proactively while maintaining the highest level of hospitality., • Partner with restaurant management to anticipate guest needs and ensure seamless service from reservation through departure., • Develop reservation strategies that optimize seating capacity, guest flow, and operational efficiency while maintaining service standards., • Collaborate daily with General Managers, Executive Chefs, and Front of House leaders to balance reservations, walk-in traffic, private dining, and special events., • Monitor reservation pacing, table availability, waitlists, and seating efficiency throughout service., • Analyze reservation trends, peak dining periods, cancellations, and guest demand to make operational recommendations., • Participate in restaurants opening and closing responsibilities, • Assist leadership team in supporting service on the floor QUALIFICATIONS: To perform this job successfully, the Reservations Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 3 years' experience in the restaurant/hospitality industry, • Must have a working knowledge of restaurant management and operations., • Preferred Maitre D and Front of The House Management experience, • Excellent communication and organization skills, • Experience in InDesign, Resy and Toast is preferred, • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture, • Ability to maintain a standing position for a minimum of eight hours per day, • Ability to work weekends, nights and holidays, • Ability to reach, bend, and frequently lift up to 50 pounds Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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