Front desk agent jobs in Minneapolis, MinnesotaCreate job alerts

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $17 hourly Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Communicate with housekeeping to make sure guest rooms are ready, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Field customer complaints when necessary Qualifications: • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • High school graduate, GED recipient, or equivalent, • Well-versed in taking telephone calls and handling stressful situations, • Working knowledge of Microsoft Office and reservation management systems, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred About Company SpringHill Suites Minneapolis-St. Paul Airport/Eagan Refresh at SpringHill Suites Minneapolis-St. Paul Airport/Eagan. Our Eagan, MN hotel offers little extras that add up to an exceptional stay. Our location near Minneapolis-St. Paul Airport also makes our suites a convenient choice for your Minneapolis group stay. Whether you're in town for business or pleasure, enjoy it at SpringHill Suites Minneapolis-St. Paul Airport/Eagan. TownePlace Suites Minneapolis-St. Paul Airport/Eagan Get comfortable at TownePlace Suites Minneapolis-St. Paul Airport/Eagan. Our Eagan, MN extended-stay hotel offers all the comforts you need to maintain your routine during travel. . During your stay, enjoy easy access to attractions near our hotel near the Minnesota Zoo, such as Cascade Bay Waterpark and Twin Cities Premium Outlets. Our convenient location, just 7 miles from MSP Airport with free shuttle service, also makes our Eagan hotel a great choice for your upcoming Minneapolis group stay.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: 17.50 - 18.50 hourly Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Process additional administrative, bookkeeping. and accounting procedures as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Outstanding communication skills and excellent customer service skills are required, • Flexible overnight hours are required, • Diploma or equivalent from high school is required; some college is desired About Company At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Description Guest Service Associate (Front Desk Agent) Hotel Indigo Minneapolis | GLMG Hotels Hotel Indigo Minneapolis and Great Lakes Management Group (GLMG Hotels) are seeking friendly, customer-focused individuals to join our team as a Guest Service Associate / Front Desk Agent. This role is responsible for creating a welcoming first impression for guests and delivering exceptional hospitality throughout the guest experience. The Guest Service Associate manages front desk operations, guest check-in and check-out, reservations, and guest service requests while ensuring a smooth and efficient front office operation. At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters, and our team members bring this philosophy to life through our Anchors for Success service culture. Job Responsibilities Guest Service & Front Desk Operations • Welcome guests and provide a friendly and professional first impression, • Process guest check-ins and check-outs, • Handle guest reservations, cancellations, and room assignments, • Provide information about hotel amenities, services, and local attractions, • Answer phone calls and respond to guest inquiries Guest Satisfaction & Hospitality • Deliver exceptional customer service and hospitality, • Resolve guest concerns and provide service recovery when needed, • Ensure guests have a positive and memorable stay, • Maintain a professional and welcoming front desk environment Administrative & Operational Support • Process guest payments and maintain accurate guest accounts, • Maintain organized front desk records and reports, • Communicate with Housekeeping and Maintenance teams regarding guest needs, • Support overall hotel operations and teamwork Qualifications • Previous customer service, hospitality, or retail experience preferred, • Strong communication and interpersonal skills, • Ability to multitask in a fast-paced hotel environment, • Basic computer skills and experience with hotel property management systems (HotelKey, OnQ, FOSSE, Opera, or similar) preferred, • Flexible availability including evenings, weekends, and holidays Why Join GLMG Hotels • Opportunity to grow within a dynamic hospitality company, • Supportive team environment focused on guest service and teamwork, • Hands-on hospitality experience in a fast-paced hotel environment, • Opportunities for career advancement within our hotel portfolio

Job Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests needs. That's what makes working at Aloft different, by design. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels at our Minneapolis location in the charming and upbeat Mill District neighborhood. This is a Sherman Associates owned Marriott franchised location. The Night Auditor is a key member of the Guest Services team responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The Night Auditor is responsible for ensuring to provide the highest level of guest service and that company standards are met and maintained at all times. A Night Auditor must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to guests. Schedule: We are currently seeking part-time weekend availability! Essential Functions • Registers guests to the hotel, verifying reservation, address, email address and credit information, • Proficient on kiosk operations to assist when necessary, • Answers the telephone in a timely and professional manner, • Addresses guest complaints, problems and/or requests in friendly and professional manner, • Ensures that all matters are resolved or addressed with the proper department head, • Have an intimate knowledge of the hotel facilities and the local geographic area, • Accepts payment for guests' accounts at the time of registration and at checkout, • Processes all Retail transactions for the guest, • Issues luggage claims and check guest luggage when requested, • Manages nightly hotel operations, • Verifies revenue from all sources is accurately balanced, follow up on any discrepancies, • Posts any transactions needed, • Performs end-of day procedures, • Produces daily reports for departments and department heads, • Compiles and run statistical reports for all departments and transfer information to our Accounting department, • Investigates all service and safety issues reported during the shift to find their cause, and gives recommendations to avoid repeated issues, initiates investigations, writes and supervises the creation of incident reports, monitors investigations to their timely conclusion, and ensures appropriate follow up with guests and visitors, documenting all contacts, • Learns and adheres to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary, • Performs duties of Guest Services Agent, • Completes other duties as assigned MINIMUM REQUIREMENTS Education & Experience • High School or equivalent education required. Bachelor's Degree preferred, • Must be at least 18 years of age, • One to two years of general hospitality experience strongly preferred in front office or accounting. Required Skills & Abilities • Ability to communicate effectively and follow directions in a multi-lingual environment, • Able to organize, plan ahead and manage workload, • Ability to work effectively in an innovative, fast-paced and multi-tasked environment, • Basic accounting concepts, the ability to operate Microsoft Office programs and the internet, • Extensive knowledge of the hotel, its services, and facilities, • As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record., • A passion for the mission, vision, and values of Sherman Associates., • Office hours may vary due to the specific needs of the hotel. WORK ENVIRONMENT • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines., • Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment, quiet to moderate noise level. PHYSICAL REQUIREMENTS • Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task., • Must have the ability to move around freely throughout the property and office, and necessity varies from day to day., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • Must be able to lift over 50 lbs, occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. ADDITIONAL SCREENING REQUIREMENTS • Must successfully meet criminal background screening requirements for position.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $17 hourly Responsibilities: • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Communicate with housekeeping to make sure guest rooms are ready, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Handle customer complaints as necessary Qualifications: • High school diploma, GED, or equivalent, • Has experience answering telephone calls and troubleshooting stressful situations, • 1+ year of hotel industry experience or related job preferred, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Front Desk Agent/Part Time Night Auditor. Homewood Suites by Hilton BloomingtonMall of America is seeking a dependable, guest-focused Front Desk Agent/Part Time Night Auditor to join our team. Maintain a clean, organized, and professional front desk area.

The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused front desk agent to join their fun-spirited team! Must be able to work mornings, nights, weekends, and holidays. You and the front desk team are dedicated to guest satisfaction, crafting remarkable, seamless

If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!.

Location 9490 West Broadway Avenue, Brooklyn Park, MN, 55445, United States.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations.Adheres to the companys standards of quality and professionalism.Anticipates and responds to guests in a friendly and positive manner.Responsible for providing th

We are looking for a Part Time Front Desk Agent who brings genuine care, attention to detail, and pride in creating exceptional moments for guests and teammates alike. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agre

Benefits: 401(k) matching Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Where Better Careers Begin! Massage Envy Golden Valley MN, right off HWY 55 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy Golden Valley franchise, we support and inspire you to be your best inside and outside the treatment room. You set your breaks, you set your hours! NO micro-managing! Perks & Pay: Competitive base pay of $25-$28 per hour plus tips = Our top earning therapist made over $75,000 last year! Matching Retirement Program! Paid time off for full time employees up to one week in first year and two weeks in second year! Annual AMTA membership with insurance at no cost to you 20+ free continuing education courses every year Employee referral bonus program Employee Assistance Program - Mental Health MATTERS! A flexible schedule for a better work/life balance A free massage, skincare or stretch session each month 40% off all products Qualified Candidates: Have a minimum of 500 hours of massage therapy school and a certificate of completion Satisfies all licensing requirements to perform services in Golden Valley - WE Pay to get your license! Have a passion for helping others feel their best Are excited to bring their unique style to the treatment room Are eager for growth and desire to build on their modality mastery Day-to-Day: Perform quality, therapeutic bodywork that meets clients' needs Communicate with clients to identify their needs and set clear expectations Stay connected to clients throughout each session to achieve the goals of each service Recommend follow-up visits and additional services to help clients pursue their wellness goals Culture & Support: Trained leadership that is invested in YOUR success Award programs (like Therapist of the Year) A self-care program that gives you the tools to prolong the career you love A caring community that strives to celebrate individuality and share knowledge Front desk teams dedicated to scheduling appointments and upkeeping treatment rooms If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you! *ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Sage Hospitality Group - - Responsibilities: Greets and completes check-in procedures for arriving guests; Handles check-out and processes guest accounts; Processes cash handling and postings; Answers reservations and inquiries—in person/phone; Operates PBX and wake-up calls.

You will have the opportunity for a rewarding career working Front Desk, Agent, Hotel, Information.

Location 9470 West Broadway, Brooklyn Park, MN, 55445, United States.

Job DescriptionBenefits: • 401(k) matching, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Wellness resources Where Better Careers Begin! Massage Envy Golden Valley MN, right off HWY 55 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy Golden Valley franchise, we support and inspire you to be your best inside and outside the treatment room. You set your breaks, you set your hours! NO micro-managing! Perks & Pay: • Competitive base pay of $25-$28 per hour plus tips = Our top earning therapist made over $75,000 last year!, • Matching Retirement Program!, • Paid time off for full time employees up to one week in first year and two weeks in second year!, • Annual AMTA membership with insurance at no cost to you, • 20+ free continuing education courses every year, • Employee referral bonus program, • Employee Assistance Program - Mental Health MATTERS!, • A flexible schedule for a better work/life balance, • A free massage, skincare or stretch session each month, • 40% off all products Qualified Candidates: • Have a minimum of 500 hours of massage therapy school and a certificate of completion, • Satisfies all licensing requirements to perform services in Golden Valley - WE Pay to get your license!, • Have a passion for helping others feel their best, • Are excited to bring their unique style to the treatment room, • Are eager for growth and desire to build on their modality mastery Day-to-Day: • Perform quality, therapeutic bodywork that meets clients' needs, • Communicate with clients to identify their needs and set clear expectations, • Stay connected to clients throughout each session to achieve the goals of each service, • Recommend follow-up visits and additional services to help clients pursue their wellness goals Culture & Support: • Trained leadership that is invested in YOUR success, • Award programs (like Therapist of the Year), • A self-care program that gives you the tools to prolong the career you love, • A caring community that strives to celebrate individuality and share knowledge, • Front desk teams dedicated to scheduling appointments and upkeeping treatment rooms If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies, • Attends all required department and hotel meetings, • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations, • Follows all company procedures for guest/associate incidents, • Knowledgeable of hotel emergency procedures Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods Rate: $16.50 - $17.50 per hour This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. *$18.00/hour *FT or PT Availability Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies, • Attends all required department and hotel meetings, • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations, • Follows all company procedures for guest/associate incidents, • Knowledgeable of hotel emergency procedures Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods Rate: $17.00 USD per hour Availability: Full-time, including evenings and weekends. CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies, • Attends all required department and hotel meetings, • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations, • Follows all company procedures for guest/associate incidents, • Knowledgeable of hotel emergency procedures Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods Schedule: Part Time - Friday and Saturday evenings, and Sunday when needed Salary: $16.50 - $17.50 per hour, dependent on experience To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Job Description We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn & Suites Hotel. You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills, • Hotel Experience Preferred but not Required

Job Description Work today, get paid tomorrow! Tired of waiting for your paycheck? We hear you!We believe that if you put in the hard work today, you should be able to enjoy the rewards tomorrow. That is why we partner with ZayZoon to offer our team members Earned Wage Access.No more stressing over unexpected bills, expensive payday loans, or waiting out a long pay cycle. Work your shift, open the app, and cash out up to 50% of your earnings the very next day. It is your money! You earned it, so you choose when to use it!Why Meyer Jabara Hotels? Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented hospitality professionals who consistently deliver exceptional results. Our Associates are encouraged to reach their fullest potential by creating a differentiated guest experience while driving outstanding bottom‑line performance.Job Title: Front Desk AgentDepartment: Front OfficeReports to: Director of Front OfficePosition Summary: Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following hotel standards of aggressive hospitality and adhering to guidelines and procedures.Essential Functions: Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform with standard.Handle all duties according to hotel policies, procedures, internal rules and standards.Conform to cash handling procedures at all times.Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.Get a daily briefing about extra ordinary events to effectively deal with all foreseen situations on a daily basis.Have knowledge about room rates, packages, discounts and promotions and know how to handle each.Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.Follow all cash handling and banking procedures to check out all customers efficiently.Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.Operate MARSHA and PMS, take same day reservations and know how to enter a reservation in MARSHA.Perform guest registration and room assignment and accommodate special requests of all customers.Be knowledgeable about Hotel Rewards and other frequent traveler programs.Know how to follow all hospitality guidelines.Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).Know how to handle safe deposit boxes.Handle mail and messages properly and on a confidential basis.Know how to handle safe deposit boxes.Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.Assist fellow associates in their jobs to ensure that all jobs are done on time.Have knowledge about all emergency procedures and know how to act on them.Be flexible in regard to work schedule.Use your PMS password with discretion; log off the terminal when leaving the area.Have knowledge about the city, the local area and attractions to provide the guests with all requested information.Ensure proper credit when checking out guests and provide the guests with a 0 balance folio.Handle late charges according to the procedure.Bank out at the end of the shift by following the blind drop procedures strictly. The front desk manager will always verify the shift closing and enter the drop in the system.Manager will always verify the shift closing and enter the drop in the system.When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.Report any unusual occurrences or requests to the manager.At all times strive to represent the hotel in the most professional manner.Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately and offer assistance before the Guest needs to ask. Focus your total attention to the customers.Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.Must be able to maintain confidentiality of information.Experience: Has hotel knowledge: hours of operation, staff, property information, and services.Trained on the PMS for hotelTrained how to talk with guestsHas basic computer knowledge: Word, Excel, Power point, internetSkills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Computer literate, have a professional yet friendly manner and good customer service skills. Candidates should have the confidence to make decisions, and a strong ability to concentrate and work under pressure and to handle multiple tasks at the same time.Physical Job Requirements: Read and visually verify information in a variety of formats; stand or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Perform other reasonable job duties as requested by SupervisorsEnvironment: Works indoors: front desk, Greatroom, back office, and guest roomsEquipment: Computer, fax, scanner, printer, bell cartPre-employment background check required and you must have proper work authorization on your first day of work.Do you have what it takes for this job?At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests.Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!Test your JQ and see if you have what it takes to be a part of our team!If you believe you have the J-Quality please click through to apply!What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.beThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies Rate: $18.00 - $20.00 per hour Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Job Description Hotel Pet Solutions is a growing, multiple award-winning and pet companylooking for enthusiastic and energized candidates who enjoy working with both dogs and people to be a part of our strong team environment. We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity. Previous customer service experience is a plus and must be able to work flexible hours including weekends.We are looking for people who like to work in a strong team environment with good communication skills, some administrative experience, and a great attitude!We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity. Some of our front desk responsibilities include: making reservations, checking guests in and out of our different services (daycare, boarding, grooming), retail transactions, checking vaccinations, giving tours and other administrative duties. Scheduled hours will fluctuate based on our operating hours. Front Desk team members may also have the opportunity to cross-train in dog care. This position is very active and requires standing, walking, bending, stooping and cleaning. We offer competitive compensation and training in addition to a fun work environment with great learning, growth and advancement opportunity. Prefer individuals that have worked in a consumer or service environment and have schedule flexibility including holidays. Pet/dog experience is a plus and individuals seeking a career in the veterinarian, pet and/or animal related industry is helpful. Visit www.adogopethotels.com to learn more about our services.

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