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Job Description Job Overview and Why Work Here? We are looking for a self-motivated and energetic, experienced Technical Services Analyst to work on-site with our clients in and outside of Orange County. Our successful candidate will have a solid and proven foundation of customer service experience, excellent communication ability, and the knowledge and skill to identify and solve technical challenges in a fast-paced environment! Responsibilities and Duties • Complete the installation, calibration and testing of IT equipment and peripherals, • Monitor systems operations to detect potential problems, • Perform basic system and software integration and hardware troubleshooting, • Support technical dress rehearsals efforts for IT projects, • Data Analysis, • Use the system operating system (Windows 7 and up) to perform basics such as adding and removing users, • Exceptional customer service, organizational, and time management skills, • Hands-on technical aptitude and the ability and willingness to learn new technologies., • Background in desktop support with input and output devices and process experience, • Fundamental knowledge of networking, hardware, and software., • Understanding network infrastructure and software applications is a plus., • Strong troubleshooting and critical thinking skills, • Deadline and detail-oriented with ability to prioritize and multitask., • Good knowledge in Microsoft Suite Applications, • 3+ years' experience with a B2B service provider is a plus. Company will not be providing a company vehicle. It is expected for employee(s) to have a reliable vehicle at all times. Company will reimburse employee for mileage Company DescriptionTechio is a next-gen technology management company that partners with healthcare organizations to customize and transform their Input/Output technology operations. We deliver comprehensive solutions from streamlining healthcare workflows to round the clock management of their critical I/O infrastructures.Techio is a next-gen technology management company that partners with healthcare organizations to customize and transform their Input/Output technology operations. We deliver comprehensive solutions from streamlining healthcare workflows to round the clock management of their critical I/O infrastructures.

Job Description We are a fast-growing company in the horticulture and cannabis cultivation lighting industry, seeking a dynamic and motivated Sales Representative to join our team. This role requires a solid understanding of horticultural practices—especially within cannabis grow environments—and a passion for providing tailored lighting solutions to both retail and commercial customers. The ideal candidate will be proactive, results-driven, and capable of managing the full sales cycle—from prospecting and cold outreach to closing and after-sales support. Experience in selling horticultural equipment, grow lights, or similar B2B solutions is highly desirable. Key Responsibilities: • Proactively present and sell our horticultural lighting solutions to new and existing customers (includes cold calling and inbound lead follow-up)., • Identify and reach out to potential clients, including garden centers, hydroponic stores, commercial grow operations, and hardware/lighting retailers., • Educate customers on applicable state rebate programs and help them navigate the process., • Prepare quotes, write sales orders, and communicate rebate fund availability and project timelines., • Achieve or exceed monthly and quarterly sales targets within specified deadlines., • Coordinate internally with Customer Service and Project Management to ensure smooth project execution., • Maintain and manage a CRM database, setting regular follow-ups to build lasting customer relationships., • Conduct product demonstrations and explain technical capabilities to customers., • Relay customer feedback and product improvement suggestions to internal teams., • Minimum 1 year of experience in sales, preferably in horticulture, agriculture, or cannabis grow lighting., • Working knowledge of indoor/outdoor horticultural practices and grow light technologies., • Strong interpersonal and negotiation skills with the ability to close deals effectively., • Highly organized, detail-oriented, and self-motivated with the ability to multitask., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Excellent verbal and written communication skills with a confident, professional demeanor., • Capable of working independently and collaboratively in a fast-paced environment., • Full-time employment with earning potential ranging from $40,000 to $200,000+/year., • Onboarding and training period: 1–3 months., • Sales environment includes office-based work, trade shows, and on-site customer visits., • Typical deal size ranges from $10K–$200K. Apply today and help growers thrive with cutting-edge lighting solutions. Job Types: Full-time, Contract, Commission Pay: $40,000.00 - $100,000.00 per year Schedule: • 8 hour shift, • Day shift

Job DescriptionSalary: $25-$35/hr. Company Overview: RBA Builders is a full-service General Contractor with self-performing tenant improvement division offering services in the commercial, industrial, entertainment, educational, aerospace and medical fields. Our loyal and dedicated team is committed to identifying and executing solutions for our clients that exceed their expectations bringing in new and emerging technologies and industry standard practices to deliver successful projects to our customers. We remain true to our Core Values to provide exceptional service that creates valued relationships for both internal and external customers. The four Core Values are manifested in how we treat our internal customers, our external customers, and drive positive change in the industry. We are RBA Builders, and we are committed to becoming your recognized Contractor of Choice. RBA Builders is located in Southern California in the city of Fountain Valley. Job Overview: The VDC Engineer plays a key role in leading and advancing Virtual Design and Construction (VDC) initiatives, ensuring the seamless integration of BIM technologies and digital workflows into construction projects. This mid-level position involves technical expertise in 3D/4D modeling, coordination, and project optimization but also requires a leadership mindset to mentor and train less experienced employees, fostering a culture of innovation and professional growth across the company. Responsibilities: • Creating detailed 3D models of construction projects or components of construction projects. up to level 400, • Support the company in providing and implementing VDC-based solutions., • Use VDC software for construction simulations to improve project efficiency., • Participate in project meetings to present VDC solutions., • Perform and Train employee in on-site field as-building and layout with VDC hardware solutions Education: Bachelors degree in construction management, Civil Engineering, Architecture, or a related field. Open to recent graduates with relevant internships or coursework in VDC/BIM. Experience: • Familiarity with VDC/BIM software (Revit, Navisworks, AutoCAD, Bluebeam Revu) is required., • Experience in general construction work including but not limited to (MEP, Architectural, Structural, etc.) is highly preferred., • Experience using site survey tools including but not limited to (Total Station, 3D Walkthroughs, Point to Point Measuring, etc.) Skills: • Experienced knowledge of VDC software like Autodesk Revit, Navisworks, or AutoCAD., • Strong communication skills, both written and verbal., • Excellent attention to detail and problem-solving abilities., • Ability to work collaboratively in team environments., • Time management skills with a focus on meeting project deadlines. Abilities: • Ability to quickly learn and adapt to new software and technologies., • Ability to interpret and educate on construction drawings and schematics., • Able to handle multiple tasks simultaneously in a fast-paced environment., • Strong analytical skills for assessing project data and VDC outcomes., • Punctual and professional Certifications: • No certifications required, but exposure to relevant construction software is a plus., • Any BIM or VDC training certifications are advantageous. Preferred Qualifications: • Previous employment experience in the construction industry, particularly in a VDC/BIM role., • Experience with cloud-based collaboration tools and platforms., • Knowledge of basic construction processes and project management concepts. Working Conditions: • This role involves both office and site locations., • Physical demands include walking, standing, and occasional lifting., • The position requires visits to construction sites, including wearing appropriate safety PPE. Benefits: • Competitive salary based on experience., • Comprehensive health, dental, and vision insurance., • Retirement plan with company matching., • Paid time off and holiday pay., • Professional development opportunities.

Job DescriptionBenefits: • Retirement Plan, • Dental insurance, • Health insurance, • Paid time off We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support manager, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities • Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform., • Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software., • Communicate department goals and other pertinent company information to members of the Technical Support team in a clear, accurate, and timely manner., • Monitor the teams call and activity performance and provide coaching and training to encourage a culture of excellence., • Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products., • Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships., • Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards., • Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting., • Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge., • Maintain a deep understanding of the organizations products, services, and technical infrastructure., • Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods., • Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making., • Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly., • Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.Requirements and skills, • Bachelors degree in computer science, engineering, a related field, or equivalent experience., • Must have 3+ years of leadership experience and have excelled at leading a team of technically focused agents., • Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills., • You have 5+ years of customer technical support experience where you solved problems that were technical., • Experience at building and staffing a technical support team from the ground up., • Experience designing and maintaining a technical support program, • You are flexible. While you have a set schedule there may be times where you need to cover for your team., • Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems., • You have a background in EV charging or experience at an existing organization., • You have a history of leading technical teams with ten plus team members., • You have built a technical support program from scratch and have the data to show its success.Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Description Lenus is looking for a Performance Marketing Specialist for Irvine California Office! Join the health revolution! At Lenus we are fundamentally energized by our shared vision: making the world a healthier and happier place. Could you see yourself working for a great purpose in a dynamic, global culture? Then we might be a great match! Who are we looking for? Do you have a knack for delivering results through paid social media campaigns? Are you eager to support leading health and fitness coaches in scaling their businesses? We are looking for someone who wants to work closely with the most prominent health and fitness coaches, supporting them with creative concepts, planning, setting up, monitoring, and optimizing their paid social ads. You know how to build campaigns, write catchy ad texts, and crack performance data - but also how to communicate results and strategies to our coaches. In this role, and with our current and projected organizational growth, the opportunity to make an impact with Lenus is limitless! Key Responsibilities • Set up, monitor, and optimize paid social media campaigns to meet client goals across multiple platforms., • Analyze performance data daily, ensuring profitability while conducting weekly deep dives on results and trends., • Stay current with social media and digital marketing best practices, leveraging insights to enhance campaigns., • Communicate wins, challenges, and data insights effectively to clients and stakeholders, recommending future strategies., • Collaborate with Key Account Managers and other teams to align on strategies, creative assets, and targets., • Partner with coaches to support creative strategies and ensure that campaigns reflect their brand voice and goals., • Manage budgets for your portfolio, driving growth and efficiency while hitting performance targets. Qualifications We value diverse experiences and backgrounds. While not all qualifications are mandatory, the ideal candidate should possess: • 2+ years of hands-on experience with planning, buying, and executing paid social media campaigns., • Excellent verbal and written English., • Experience developing creative concepts and executing engaging campaigns., • Strong analytical skills with the ability to identify and optimize key performance metrics., • Proficiency in Facebook Business Manager (extra points for experience with Email marketing, Google Ads, or additional digital funnels)., • A collaborative mindset, with excellent communication and teamwork skills. We encourage you to apply even if you don't tick all the boxes! The Team You'll be part of our US Growth Team (SoCal, New York, Miami & Toronto), a collaborative group of specialists dedicated to Paid Marketing, Branding, Websites, and Growth. We value teamwork, positivity, and building strong relationships. Our supportive culture ensures that everyone thrives and feels connected in their work. Perks & Benefits At Lenus, we believe in rewarding our team members for their hard work and dedication. Here are some of the benefits you'll enjoy: • Salary: $84,600 - $90,000 based on experience, • Structured and prioritized development opportunities, • Development feedback cycle with quarterly check ins, • Regular team gatherings and monthly social events across all our offices, along with company-wide celebrations, • Daily snacks and fuel. Our offices are set up with fruits, snack bars, and a selection of drinks, • A Macbook and other hardware to support you in your daily work, • Unlimited PTO and sick leave, • Comprehensive Health Insurance, • Parental leave policy, • 401k plan, • Commuter Benefits We'll be going through applications frequently, so if this sounds like a great opportunity for you, hit apply and our Talent Acquisition Team will go through it and be in touch with you! About Lenus Lenus was founded in Denmark by Bertram Thorslund, in 2016. We are a health technology company that empowers health coaches to scale their businesses through the use of pioneering technology and our in-house business, health, and innovation expertise. We're inspiring a new generation of health coaches. People who have the power to move not only bodies but minds too. We are at the forefront of an industry under rapid transformation and our strategic innovations pave the path for the change we want to see. Happier and healthier people. In 2021, Lenus received the largest series A funding round in Denmark's history. Since then the company has grown from 5 to over 300 employees and today, Lenus is headquartered in Copenhagen, with offices in New York, London, Aarhus, Amsterdam, Stockholm, Berlin, Hamburg, Madrid, Helsinki, Oslo, Toronto, Miami, Southern California & beyond. At Lenus, we value diverse perspectives and experiences. Even if you don't meet every qualification, we encourage you to apply. Your unique skills and background could be just what we need to make a difference together. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We care about your privacy, personal data and information at Lenus. For specific details on how your personal data and information is processed by Lenus during any recruitment process, please see our privacy policy. Specific to EU applicants: Lenus will treat all personal information collected during the recruitment process with the utmost confidentiality and in line with current data protection legislation. We rely on the lawful basis of Art. 6 (1) (b) of the GDPR to process the information provided by you in the recruitment process. Specific to California applicants: Lenus will treat all personal information collected during the recruitment process with the utmost confidentiality and in line with current data protection legislation.

Job DescriptionSalary: $24-$28 per hour DOE Job Title: IT Desktop Technician Salary: $24-$28 per hour DOE Location: Tustin, CA Openings: 1 Position Purpose: The IT Desktop Technician is responsible for providing comprehensive technical support for all staff across the organization, including campus-based personnel. This role provides hands-on support for IT hardware and software, including computers, phones, printers, modems, and other devices. The IT Desk Technician receives and manages user tickets through electronic systems, documents all actions taken, and communicates effectively with the user community throughout the ticket life cycle. With minimal supervision, this position troubleshoots and resolves intermediate to complex hardware and software issues, installs and configures standard applications, and ensures timely response in alignment with service-level goals. By ensuring efficient operations, system reliability, and excellent customer service, this role supports both the technical infrastructure and end-user satisfaction across the organization. Core Duties and responsibilities include but are not limited to: • Installing and configuring computer hardware, software, and peripheral devices such as printers, scanners, and IOT devices., • Troubleshooting and resolving technical problems with desktop computers, laptops, mobile devices, and other hardware and software., • Providing support for various operating systems, including Windows, macOS, and Linux, • Managing and maintaining computer networks, including LAN and WAN connectivity., • Conducting system upgrades and performing routine maintenance tasks such as software updates, virus scans, and data backups., • Documenting technical procedures, troubleshooting steps, and other information to aid in the support of computer systems., • Maintaining an inventory of hardware and software assets, and ordering new equipment as needed., • Responding to support requests and inquiries from end-users via phone, email, or in-person., • Providing remote support to end-users who are working from home or traveling., • Providing technical support for a variety of software applications, including productivity software, email clients, and specialized business applications., • Configuring and maintaining mobile devices, such as smartphones and tablets, for use by end-users., • Training end-users on how to use computer systems and software applications., • Conducting regular user training sessions to ensure that end-users are proficient in the use of computer systems and software applications., • Maintaining accurate records of support activities, including user requests, resolutions, and follow-up communications., • Coordinating with MSSP to identify potential security risks or system vulnerabilities., • Collaborating with other IT staff to resolve complex technical issues and support ongoing projects., • Collaborating with other IT staff to develop and implement technology policies and procedures that ensure the security and reliability of computer systems., • Monitoring and maintaining the security of computer systems, including firewalls, anti-virus software, and intrusion detection systems., • Participating in the testing and deployment of new hardware and software systems., • Staying up-to-date with the latest trends and developments in computer technology, and identifying opportunities for improving the efficiency and effectiveness of computer systems within the organization. This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor. Education, Qualifications, and Experience: • High School Diploma or equivalent required., • Minimum 3 years of IT support experience required., • 2+ years of experience using an electronic health record system., • An equivalent combination of education and experience (subject to verification) sufficient to successfully perform the essential duties of the position such as those listed above will be considered., • 5+ years of related IT experience (combination of higher education degree or certification and experience eligible)., • Expert level knowledge on the use, troubleshooting, and installing of all computer systems and software applications., • Must excel in multitasking within a high-paced environment., • Acute attention to detail, confident and professional communication to all including Senior C-Suite staff., • Bilingual: Spanish, Vietnamese, etc. preferred., • Exceptional Customer Service experience., • Willing to submit to drug testing if requested. Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Job DescriptionSalary: USD60,000 Title: Technical Operations Support VP, Technical Operations International Location: Costa Mesa, Hybrid (In Office is required on set days) Beonic helps marketing, operations, IT, and research teams measure, predict, and influence customer behavior across the physical and digital world. Beonics cloud-based software platform, called Beonic IO, helps venues visualize trends from digital and physical data in a single system of record. Bolstered by the stability and transparency that come from being a public company, Beonic (ASX:BEO) aims to responsibly use technology to positively affect relationships between people and the places they visit. About the Role: We are looking for a Technical Operations Support to join our US team as we expand our presence across North and Central America. In this role, you will support project management activities, including initiating hardware procurement, staging sensors, configuring servers, shipping hardware, and coordinating installation with third-party vendors. You will also oversee small to medium-sized projects, primarily focused on customers in airports, retail environments, and other public spaces. Responsibilities: • Use the Bill of Materials (BOM) to validate and procure hardware, • Stage sensors (configure DHCP, static IPs, and NTP), • Configure servers (Linux environment), • Assemble installation kits, • Ship hardware and maintain an accurate shipping log, • Coordinate hardware installations with customers and third-party contractors, • Assist with end-to-end project management, • Manage small to medium-sized projects, ensuring timely execution, • Update and track project plans, • Identify project risks and communicate mitigation strategies, • Provide Level 1 technical support, • Onsite presence required at Beonics Costa Mesa office Basic Qualifications: The ideal candidate should be eager to learn and contribute. Beonic is committed to teaching and upskilling the right individual. • Bachelor's degree in a technical field or equivalent industry experience, • Strong communication and interpersonal skills Preferred Qualifications: • Experience with sensor and data analytics solutions, such as lidar, people counters, and cameras, • Experience with Unix/Linux operating systems, • Experience with IaaS/PaaS solutions, such as AWS or Azure, • Experience with switching and routing principles and technologies, such as TCP/IP, UDP, ICMP, DHCP, DNS, Routing, VLAN Diversity and Inclusion Beonic values the diversity of the people it hires and serves. We want to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported. If you require any assistance with the interview process, please advise how we can help. Benefits we provide: 1 day off on in your Bday Month Paid Time off - 20 days / year Personal Leave - 10 days / year Health and Vision Insurance 401K Matching scheme at 12 months service Company paid Parental Leave on 12 months service Growth and Development

Job Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again". We are looking for an Account Manager, Physician Relations to join our Irvine, CA team! As the Account Manager, you'll serve as the daily point of contact and relationship manager for our most important partners to ensure their long-term success. The Account Manager will be leading our outreach efforts in the greater Irvine, CA area and will be responsible for developing their own book of business via the creation of a physician referral network. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives! What You'll Do • Build and nurture relationships with healthcare providers, • Identify and establish new physician partnerships, • Expand physician networks and drive patient referrals, • Provide strategic insights to internal teams to enhance sales and partnership efforts, • Develop and implement effective account growth strategies, • Lead meetings with physicians to ensure strong collaboration and satisfaction, • Adhere to sales and pricing guidelines while maintaining ethical standards, • Track and analyze sales activities to optimize performance and productivity, • A minimum of 5 years of experience in healthcare provider sales or account management, • Strong understanding of healthcare regulations and industry best practices, • Excellent communication skills, with the ability to convey information clearly and concisely, • A self-motivated, results-driven mindset with a high level of energy, • Business acumen and proficiency with technology, • Ability to actively listen, build trust, and foster long-term partnerships, • Experience using CRM software, such as Salesforce, • Nice to have:, • Understanding of preventive healthcare and MRI technology First: we are Pioneers • An avenue to make a positive impact on people's lives and their health, • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member, • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way, • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize, • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it, • We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered—making your commute easier and more affordable!, • Retirement made easy! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions., • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to .

Job Description We are seeking an IT Support Technician to join our team! We provide outsourced IT services to small and medium size businesses (onsite and remote). As an employee you will be the face of our company to our clients. You will have the opportunity to work with many different types of businesses and will be an integral part of our team and the clients we serve. Technical Skills: Solid experience in troubleshooting, setup windows computers and its peripherals. Troubleshoot computer hardware and software. Install and configure software applications. Adds/moves/changes to user accounts in Active Directory. Basic printer and Wi-Fi configuration and support. Good Knowledge of cloud applications, O365 and backup systems. Good understanding of Firewalls and VOIP. Provide technical support by identifying issues, researching solutions and resolving matters involving computer systems, software & hardware. Position Requirements: • A minimum of 5+ years’ experience providing end user support, • Provide excellent customer service both onsite and remote, • Relevant certifications is a plus, • Excellent customer service and neat appearance are essential, • Good written and verbal communication skills, • Able to work independently and with others, • Analytical and problem solving abilities, • Ability to lift and transport moderately heavy objects, such as computers and peripherals, • Candidate must own a reliable car and use it for transportation to client sites, • Must be Orange County resident. Job requires on site visits around Orange County and LA County areas.Company DescriptionWe are the premier IT services provider in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.We are the premier IT services provider in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.

Job DescriptionBenefits: • Life Insurance, • 401(k), • Dental insurance, • Health insurance Our state-of-the-art modular EV chargers are designed to not only meet but exceed the demands of the modern consumer. We are an innovative EV charging company aiming to provide excellent customer service and support throughout the installation and ownership process. Our chargers are designed for reliability, easy serviceability by any technician, and customizability to each clients needs. We aim to provide high- performance, eco-friendly charging solutions that are reliable, powerful, user-friendly, and accessible. We are committed to being industry leaders by reliably delivering customized, customer- centric solutions. We endeavor to deliver unparalleled customer service by swiftly providing optimal solutions tailored to individual client needs. JOB SUMMARY: As an EV Charger Technical Support Specialist, you are a subject matter expert with all things EV charging. You know how to diagnose and repair DC electric vehicle chargers. You will be responsible for providing technical assistance and support to customers and field technicians and reviewing customer tickets regarding electric vehicle (EV) charging equipment. You will troubleshoot issues, offer solutions, and ensure customer satisfaction. This role requires excellent communication skills, a strong technical background in electrical systems, and the ability to work efficiently in a fast- paced environment. You will cover a range of issues with a timely response, preparing equipment, tools, parts, and scope of work for resolving field issues. ESSENTIAL FUNCTIONS: • Diagnose technical issues with EV charging equipment remotely. Utilize technical knowledge and troubleshooting tools to identify problems and implement solutions efficiently., • Work independently and meet deadlines, • Willingness to travel domestically., • Bachelors degree in Electrical Engineering, Computer Science, or related field preferred but not required., • Proven experience in technical support or field service, preferably in the electric vehicle industry., • Strong understanding of electrical systems, including AC and DC power distribution, wiring diagrams, and electrical codes preferred., • Proficiency in using diagnostic tools and software for troubleshooting electronic devices, networking, software and hardware., • Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences effectively., • Customer-focused attitude with a passion for providing exceptional service andsupport., • Ability to work independently and prioritize tasks in a dynamic environment., • Competencies:, • Understands and lives a customer first mentality with empathy, pragmatism anda hands-on approach, • Communication skills, oral and written presentation skills, • Champion for Diversity, Equity Inclusion, • Stand, walk, sit, talk, hear, type, and write., • Reach with hands and arms, bend, stand on a stool, or climb, and use fingers and hands to feel objects, tools, or controls., • Use standard office equipment such as computers, smartphones, printers, photocopiers, etc., • Prolonged periods of sitting at a desk and working on a computer. AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or any other characteristic protected by federal, state, or local law, and will not be discriminated against on the basis of disability. Schedule:

Job Description Lenus is looking for a new Brand Marketing Specialist for our Irvine California Office! Join the health revolution! At Lenus we are fundamentally energized by our shared vision: making the world a healthier and happier place. Could you see yourself working for a great purpose in a dynamic, global culture? Then we might be a great match! Are you a creative and data-savvy Brand Marketing Specialist ready to elevate the online presence of health coaches across the West Coast? At Lenus, you'll craft unique brands, build impactful social media strategies, stay ahead of trends, and foster strong relationships with coaches—playing a key role in their brand growth and our mission. Who are we looking for: We're seeking a creative and strategic Brand Marketing Specialist passionate about building strong brands, cultivating consumer loyalty, and driving organic social media growth. You should be a confident problem solver, an excellent communicator, and have a keen eye for detail. A deep understanding of market trends, consumer behavior, and social media dynamics is essential. Bonus points if you're interested in fitness, holistic health, or leading a healthy lifestyle. Key Responsibilities • Manage a portfolio of 20 coaches, primarily top-tier partners, • Develop marketing strategies and campaigns to boost brand awareness, engagement, and organic lead generation, • Conduct market research to stay ahead of trends and offer strategic content suggestions, • Use tools like SproutSocial to track social media performance. Analyze the success of campaigns and suggest growth strategies to improve organic lead generation and engagement., • Collaborate with the local Growth team to align the organic social strategy with paid ads and web initiatives, • Deliver tailored services like marketing calendars, email marketing, ManyChat Flows, lead magnets, campaign plans, and content reviews based on the coach's needs. Qualifications We value diverse experiences and backgrounds. While not all qualifications are mandatory, the ideal candidate should possess: • 2+ years of experience in digital marketing, with a focus on organic social media growth and lead generation, especially on platforms like Instagram, TikTok, Facebook, and YouTube., • Strong understanding of branding, social media, and digital marketing principles, • Creativity in designing engaging digital campaigns that attract and convert leads, • Ability to work independently and collaboratively in a fast-paced environment, • Basic graphic design skills (Canva experience preferred), • Strong organizational skills and adaptability to a multicultural workspace We encourage you to apply even if you don't tick all the boxes! The Team As a Brand Marketing Specialist at Lenus, you'll be part of a collaborative Growth team that includes Brand Marketing Specialist, Performance Marketing Specialist and Web Designers. You'll also work closely with our Key Account Managers, as we together support coaches in growing their businesses by ensuring alignment across various marketing channels. Additionally, you'll collaborate with brand marketing specialists globally for best practices, knowledge sharing, ongoing sparring to refine strategies and stay ahead of the latest trends within the brand marketing area. The team culture is dynamic, supportive, and performance-focused. We value collaboration and knowledge-sharing, allowing each member to contribute to the shared mission of empowering health coaches. Benefits & Perks • Salary: $84,600 - $90,000 based on experience, • Structured and prioritized development opportunities, • Development feedback cycle with quarterly check ins, • Regular team gatherings and monthly social events across all our offices, along with company-wide celebrations, • Daily snacks and fuel. Our offices are set up with fruits, snack bars, and a selection of drinks, • A Macbook and other hardware to support you in your daily work, • Unlimited PTO and sick leave, • Comprehensive Health Insurance, • Parental leave policy, • 401k plan, • Commuter Benefits We'll be going through applications frequently, so if this sounds like a great opportunity for you, hit apply and our talent team will go through it and be in touch with you! About Lenus Lenus was founded in Denmark by Bertram Thorslund, in 2016. We are a health technology company that empowers health coaches to scale their businesses through the use of pioneering technology and our in-house business, health, and innovation expertise. We're inspiring a new generation of health coaches. People who have the power to move not only bodies but minds too. We are at the forefront of an industry under rapid transformation and our strategic innovations pave the path for the change we want to see. Happier and healthier people. In 2021, Lenus received the largest series A funding round in Denmark's history. Since then the company has grown from 5 to over 300 employees and today, Lenus is headquartered in Copenhagen, with offices in New York, London, Aarhus, Amsterdam, Stockholm, Berlin, Hamburg, Madrid, Helsinki, Oslo, Toronto, Miami, Southern California & beyond. At Lenus, we value diverse perspectives and experiences. Even if you don't meet every qualification, we encourage you to apply. Your unique skills and background could be just what we need to make a difference together. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We care about your privacy, personal data and information at Lenus. For specific details on how your personal data and information is processed by Lenus during any recruitment process, please see our privacy policy. Specific to EU applicants: Lenus will treat all personal information collected during the recruitment process with the utmost confidentiality and in line with current data protection legislation. We rely on the lawful basis of Art. 6 (1) (b) of the GDPR to process the information provided by you in the recruitment process. Specific to California applicants: Lenus will treat all personal information collected during the recruitment process with the utmost confidentiality and in line with current data protection legislation.

Job Description Field Desktop Support Tech Role: Full Time- On site Location: Irvine, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: • Advanced desktop support experience- troubleshooting, configuration, software installation, • Adept at M365, Windows, Active Directory, ticketing systems, • Provide troubleshooting and support to end users on a variety of issues- incidents and problems, • Provide technical assistance to the customer (Examples) • Password reset, • Account information, • Case number information, • Adobe Reader issues, • Brower issues, • Technical computer issues, • Internet connectivity • Set up equipment for employee use, • Image computers using a variety of methods, • Install and perform minor repairs to computers and peripheral equipment within the office premises, • 2-5 years of experience in software, hardware and network, • Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365, • Experience with of Windows, M365, PC and Printer configuration, • Strong customer service skills, detail oriented, and deadline driven, • Strong phone and verbal communication skills along with active listening skills PlHeL7IrHP

Job Description Design Electrical Engineer Job Summary: As a member of our engineering group this position will be responsible for the electrical engineering design of products used in military and defense applications. Must be proficient at circuit design, both hardware and firmware, and development of test plans for products that will be used for Human to Machine Interface adhering to Military Standards 461 and 810. Receives Direction From: Vice President of Engineering Provides Direction to: No direct supervisory responsibilities Examples of Essential Functions: Responsibilities include, but are not limited to, the following: • Project lead, on various programs that will encompass design development, ATP's, qualification/testing and coordinating these activities with internal and external resources., • Design, generate circuit designs using Altium or equivalent software and create drawing packages for distribution for quote and manufacture., • Technical expert for products developed. Work with manufacturing partners to manage the overall electronic design and manufacture of the products. Based on the customer inquiries, statement of work this individual will manage the complete product development cycle from concept to design, prototype, validation, testing, manufacturing, quality assurance and customer delivery. Most of these tasks will be outsourced but the Electrical Engineer will be the contact point for the entire project., • Product support as it pertains to production and quality assurance of the products, by working closely with operations to aid in the technical management of our partners., • Track and report, progress of design activity, process of manufacturing, and procedure of quality assurance with the partners as needed to deliver the products with the highest quality standard. Qualification Guidelines Education/training/experience: • S. or higher degree in Electrical Engineering is required., • A minimum of 5 years of experience in product development from the design to manufacturing phase., • PCB design, firmware development (C/C++, Python preferred) and layout experience (Altium is preferred) is a must., • Experience with necessary test equipment and standards to meet military standards 461 and 810., • A team player with excellent oral and written communication skills and the ability to interact effectively with various departments and all level of personnel with diplomacy and emotional maturity., • Able to make independent decisions and set priorities based on technical and business trade-offs., • Be self-motivated, project and schedule driven, and able to perform tasks with minimum supervision. Knowledge of: • Technical proficiency in Military Standards 22885, 461, 704 or 810 is a plus. Physical Standards: • This position requires frequently sitting, standing, reaching, walking, and handling/grasping of materials in manufacturing., • This position may rarely require kneeling, bending, squatting., • Must have finger dexterity, ability to use keyboard/ten key., • Reach, stoop and lift office files, records or reports, typically weighing 20 pounds or less., • Reasonable accommodations will be considered which would allow the employee to perform the essential functions of this job., • Constantly sitting, standing, walking, and operating a computer workstation. Staco Systems is an EEO/AA M/F/V/D employer. Staco Systems does provide reasonable accommodations for individuals who are unable to use our online applicant system due to a disability. Please contact us at 949.297.8700. Job Posted by ApplicantPro

Job DescriptionIPCMobile (formerly known as Infinite Peripherals) is a trusted innovator of enterprise-grade mobility solutions tailored for retail, logistics, healthcare, travel, live events, and more. With a 30+ year legacy and millions of devices deployed, IPCMobile is committed to delivering best-in-class hardware and software solutions that empower operators with advanced data capture, barcode scanning, inventory control, UHF RFID, and asset tracking. Our mission is to help companies realize operational efficiency and extend business to mobile and offline environments — even in the most remote locations. B2B Marketing Intern — Mobile Devices (30-40 hours weekly) 12-month term. Local candidates only. Relocation / H-1B is not offered. This position is In-Office Monday through Friday — NOT REMOTE SUMMARY:We are looking for two enthusiastic interns to join our marketing department, provide creative and administrative support, and help us achieve our sales and business goals. As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns, from strategy and development to implementation and reporting. This internship is a great opportunity for you to learn and apply various marketing strategies, while giving you broad experience working in a fast-paced environment for a B2B company specializing in enterprise mobility hardware and software services. DUTIES AND RESPONSIBILITIES: • Collect quantitative and qualitative data from marketing campaigns, • Perform market analysis and research on competition, • Support the marketing team in daily administrative tasks, • Assist in marketing and advertising promotional activities (e.g. social media, email, and web), • Prepare and develop marketing materials, sales presentations and collateral, • Manage and update company database and customer relationship management systems (CRM) QUALIFICATIONS: • Strong desire to learn along with professional drive, • Solid understanding of different marketing techniques, • Excellent verbal and written communication skills, • Excellent knowledge of MS Office, • Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics and Google Adwords), • Passion for the marketing industry and its best practices, • Job Type: Internship (12-month term), • Hours: TBD (Monday-Friday, 30-40 hours weekly, 1 hour lunch), • Location: Irvine, CA (close to John Wayne Airport) BENEFITS: • Paid sick leave and holidays, • Lunch provided As per company policy, official hiring will be pending background check and drug test. We use e-Verify. Equal Opportunity Employer IPCMobile (founded as Infinite Peripherals Inc.) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Position Summary The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities 1. Technical Support & Troubleshooting • Provide timely end-user support for hardware, software, and network issues., • Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person., • Escalate complex issues to senior IT staff or vendors as necessary. 2. System Administration • Install, configure, and maintain workstations, servers, printers, and mobile devices., • Administer Active Directory, email systems, user accounts, and permissions., • Manage and maintain data backup, disaster recovery, and storage solutions. 3. GMP & Regulatory Compliance • Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines., • Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews., • Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements. 4. Network & Security • Monitor and maintain LAN/WAN, wireless networks, and internet connectivity., • Apply security updates, patches, and antivirus protection., • Assist in implementing cybersecurity best practices and incident response procedures. 5. Collaboration & Projects • Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations., • Assist in planning and executing IT infrastructure upgrades, migrations, and implementations. Education & Experience: • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred., • 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment. Skills & Competencies: • Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals., • Experience with Active Directory, file permissions, and group policies., • Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred)., • Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred)., • Excellent troubleshooting, communication, and customer service skills., • Ability to handle multiple priorities in a fast-paced, regulated environment. Preferred Certifications: • CompTIA A+ (IT support fundamentals), • CompTIA Network+ (networking basics), • HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST), • Microsoft Certified: Modern Desktop Administrator Associate, • Ability to lift up to 25 lbs. for equipment installation., • Ability to sit or stand for extended periods., • Office and manufacturing/laboratory settings with exposure to cleanroom environments., • Strict adherence to company safety, security, and GMP policies is required.

Job DescriptionDescription: New opportunities are waiting for you! Are you customer service driven and ready to join our dynamic team? We are committed to delivering excellent customer service while maintaining a work culture fostering community, collaboration, and innovation. We are seeking to hire a full-time IT Support Technician II in our corporate office located in Newport Beach, CA. Position Summary The IT Support Technician II provides on-site technical support for use problems relating to hardware and software issues. This includes documenting all pertinent end user information and nature of problem or issue through the help desk application, follow-up on open issues and project and assisting with PC, voice and data support. Pay Range: $28.00-$30.00 per hour. Essential Job Functions Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Assist with internal physical moves which include PCs, Laptops, telephones, printers; for all property and XQ offices., • Field incoming help requests from end users via both telephone and work orders in a courteous manner., • Provide onsite and remote support to end-users., • Respond to assigned tickets/tasks in accordance with company guidelines., • Troubleshooting and Issue Resolution: Respond to technical support tickets and incidents. Investigate and diagnose hardware, software, and network issues, providing timely resolution and ensuring customer satisfaction., • System and Network Monitoring: Monitor system performance, network connectivity, and server health using monitoring tools. Identify and troubleshoot potential issues proactively, escalating to higher-level support when necessary., • IT Project Participation: Contribute to IT projects by providing technical expertise, performing system implementations and migrations, and assisting with project planning and coordination, • React to service outages promptly with adherence to standard operating procedures., • Take ownership of tasks and follow through to ensure complete resolution., • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications., • IT Asset Management: Maintain an inventory of IT assets, including hardware, software licenses, and peripherals. Track asset movements, conduct audits, and ensure proper asset disposal procedures are followed., • Assist in the development of department documentation., • Conduct technology training for new users., • Perform post-resolution follow-ups to help requests., • Configures/troubleshoots data and phone system hardware, circuit installs, and low voltage wiring., • Monitors and troubleshoots firewalls, routers, switches, and other networking devices to maintain continuous operational levels., • Works closely with Network Specialist and IT Manager to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers., • Monitor and remove virus, spyware, and other non-authorized software., • Create and maintain current standard operating procedures., • End-User Training and Education: Provide basic training to end-users on commonly used software applications, IT policies, and best practices. Educate users on data security, password management, and safe computing practices., • Assist Team Lead and Managing Partners with special projects as necessary., • Other duties as assigned., • All duties and responsibilities shall be performed as set forth in our established policies and procedures. This position has no supervisory responsibilities. Travel 15% travel to remote properties is required. Requirements: Education, Training and Experience Requirements • Associate’s degree or two years of college-level coursework or training in a computer-related discipline. Relevant experience may substitute for the degree requirement on a year for year basis., • MCP certification preferred., • A+ Certification preferred., • Minimum of 2-4 years prior IT experience with providing IT Support. Must possess significant knowledge of the operation, repair, and the principles and practices used of local and wide, wired, and wireless, computer and telecommunication networks., • Must possess significant knowledge of computer network characteristics, network operating system software, and network components (i.e.: network servers, switches, routers, wireless access systems, VoIP systems, infrastructure cabling, etc.)., • Comprehensive knowledge of IT best practices, • Excellent organizational and communications skills, both written and oral., • Ability to manage multiple projects and completing priorities., • Required to speak and write the English language in an understandable manner., • Requires excellent people skills and the ability to effectively work with XQ, on-site personnel as well as vendors., • Requires high level of organization and time management skills., • A sense of urgency and a commitment to timely completion of projects., • Requires high level of attention to detail., • Flexible, willing, team player attitude, • Audio Video troubleshooting preferred but not required., • Works in office frequently., • Moves intermittently during working hours., • Is subject to frequent interruptions., • Works beyond normal hours on weekends and holidays, when necessary Lyon Living proudly offers the following benefits: • Medical/Dental/Vision Plans/FSA/HSA, • 401K Matching, • Employee Housing Discounts, • Education Reimbursements, • Employee Referral Bonuses

Job DescriptionField Desktop Support Tech- Bilingual in English and Korean Role: Full Time Shift Time: 12 noon- 8 PM PT Location: Orange County, CA Onsite/In-person Responsibilities: • Desktop support experience- troubleshooting, configuration, software installation, • Experience with ticketing system, • Review onboarding requests, review tickets and document issues, • Adept at M365, Windows, Active Directory, ticketing systems, • Provide troubleshooting and support to end users on a variety of issues- incidents and problems, • Provide technical assistance to the customer (Examples) • Password reset, • Account information, • Case number information, • Adobe Reader issues, • Brower issues, • Technical computer issues, • Internet connectivity • Set up equipment for employee use, • Image computers using a variety of methods, • Install and perform minor repairs to computers and peripheral equipment within the office premises, • Strong networking skills- IDF/MDF, switches, routers, access pointExperience:, • 2-5 years of experience in software, hardware and network, • Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365, • Experience with of Windows, M365, PC and Printer configuration, • Strong customer service skills, detail oriented, and deadline driven, • Strong communication skills and client interfacing skills kiNmZdPHO2

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This role is in-office, Monday - Friday, between 7:00 AM to 10:00 PM in Costa Mesa, CA. This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities • Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform., • Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software., • Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products., • Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships., • Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards., • Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting., • Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge., • Maintain a deep understanding of the organizations products, services, and technical infrastructure., • Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods., • Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making., • Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly., • Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.Requirements and skills, • Bachelors degree in computer science, engineering, a related field, or equivalent experience., • Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills., • You have 5+ years of customer technical support experience where you solved problems that were technical., • You are flexible. While you have a set schedule there may be times where you need to cover for your team., • Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems., • You have a background in EV charging or experience at an existing organization.Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.