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Job DescriptionDescriptionAt VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you’ll provide mid to advanced level technical assistance and hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. What you will be doing: • Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator, • Install and set up new computer hardware, software and peripherals, • Troubleshoot and resolve onsite issues related to workstations and printers, • Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix, • Adress more advanced issues that require a greater level of experience and provide mentorship to more junior team members, • Educate and guide VC3 clients on technical standards and best practices, • Identify recurring issues and initiate problem tickets for them, • Make recommendations to the VC3 team for improvements of supported hardware and software, • Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients, • Participate in the on-call rotation (1 week every 3-4 months), • Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada, • 5 years of relevant technical experience OR 2 years of experience in Field Engineer I role at VC3, • 5 years of experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS, • 3 years of experience with virtualization technologies: Hyper-V and VMWare, • Go Beyond – you take that extra step to create moments that are unexpected but appreciated., • Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line., • Be Curious - You challenge the status quo and aim for continuous improvement and constant learning., • Flexibility– We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life., • Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered., • Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility., • People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve., • Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way., • The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. Pay Transparency: - $50, 000.00 USD - $70,000.00 USDApplicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!

Job DescriptionJob Description As the Admissions Coordinator, you will work in coordination with the Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective residents/responsible parties and explain all facility services.Our Admission Coordinator receives and reviews all inquiries regarding facility admissions via telephone, email, fax, and in person. Extracts information from referral and completes information sheet for team review. He/she will also review admissions for suitability with the Administrator, Director of Nursing, and Business Office Manager, as appropriate, for an admissions decision. He/she is responsible for maintaining an appropriate census for the facility. Requirements: • 2-4 years of previous related experience preferably in the long-term care environment required; supervisory experience preferred, • Must possess a thorough understanding of healthcare reimbursement programs., • Must have a valid driver’s license and clean DMV record, and be insurable under Company's insurance policy, • Bachelor’s degree from an accredited college with specialization in marketing, communications, or equivalent preferred., • Competitive pay scale based on your experience, • Great benefits – including medical, dental, Rx, and vision coverage, 401K, life and disability insurance., • Paid time off, • Higher than average staffing ratios, • Dedicated and local leadership support

Job DescriptionDescription: Job Summary: We are looking for a skilled and organized HVAC Install Coordinator to join our team at Brody Pennell. The ideal candidate will be responsible for managing the scheduling and coordination of HVAC installation projects, ensuring that installations are completed on time, within budget, and to the highest standards of quality. Key Responsibilities: • Project Coordination: Schedule and coordinate HVAC installation projects, including managing timelines, assigning tasks, and overseeing project progress., • Team Management: Liaise with HVAC technicians, subcontractors, and other personnel to ensure that installation teams are properly equipped and informed about project requirements., • Customer Communication: Serve as the primary point of contact for customers regarding installation schedules, project updates, and any issues or concerns., • Documentation: Maintain accurate records of project details, including schedules, work orders, and customer communications. Ensure all documentation is up-to-date and accessible., • Quality Assurance: Monitor the installation process to ensure compliance with company standards, safety regulations, and customer expectations., • Problem Resolution: Address and resolve any issues or delays that arise during the installation process promptly and effectively., • Resource Management: Ensure that all necessary materials and equipment are available and ready for each installation project., • Reporting: Prepare and provide regular reports on project status, including any delays, issues, and completed installations., • Process Improvement: Identify opportunities for improving installation processes and procedures to enhance efficiency and customer satisfaction. Requirements: Qualifications: • High school diploma or equivalent required; an associate degree in business management, project management, or a related field preferred., • Previous experience in HVAC, Solar, or Plumbing installation coordination or project management is highly desirable., • Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously., • Excellent communication and interpersonal skills, with a customer-focused approach., • Familiarity with HVAC systems and installation processes is a plus., • Proficiency in using scheduling software, CRM systems, and Microsoft Office Suite (Excel, Word)., • Office environment with standard office equipment., • Occasional extended hours or shifts may be required based on business needs., • Sitting for Extended Periods: Ability to sit at a desk and use a computer for the majority of the workday., • Typing and Data Entry: Proficiency in typing and using a computer mouse for data entry and communication tasks., • Phone Usage: Ability to handle a headset or phone for extended periods., • Visual Acuity: Good vision required for reading computer screens and documentation., • Hearing: Ability to hear clearly through a headset or phone to effectively communicate with customers., • Repetitive Motion: Frequent use of keyboard and mouse, which involves repetitive motion., • Manual Dexterity: Adequate manual dexterity for handling phone equipment and performing data entry tasks.

Job Description Admissions Care Coordinator Full-time (On Site) We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily. We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Care Coordinator, you are responsible for the timely response to call center inquiries. You will be facilitating and coordinating the admission of those seeking treatment at a Pinnacle Treatment Centers facility. Requirements: • High school or GED Required., • 1 or more year(s) of experience in substance abuse/mental health field., • Call Center experience., • Experience and/or knowledge of the treatment industry., • Ability to connect and empathize with patients and families seeking treatment., • Receive and process inbound inquiries from phone, email, and chat., • Assess potential patients’ treatment needs, locating facility and level of care that coincide with patient’s clinical and medical needs., • Document patient assessment accurately and promptly into system of record, ensuring all pertinent information is inputted in quick and efficient manner., • Understand patient’s insurance eligibility and benefits., • Determine patient’s insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers., • Collect patients’ financial responsibilities, including deductibles, copays, coinsurance and out of pocket., • Work with Pinnacle Treatment Centers to locate available beds and schedule admissions., • Coordinate admissions schedules and sets up patient transportation as needed., • Excel in teamwork, working in unison with all Pinnacle Treatment Centers staff to ensure positive patient., • Ability to work cohesively with others while maintaining personal tasks., • Ability to adapt and change focus to new tasks or goals., • Ability to negotiate or overcome barriers., • Attentive documentation skills., • Demonstrate excellent interpersonal communication skills., • Ability to motivate those seeking treatment., • 18 days PTO (Paid Time Off), • 401k with company match, • Company sponsored ongoing training and certification opportunities., • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Join our team. Join our mission.