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- From 15/ph (Basic £11.44 + TRONC) - Full-time 40-45 hrs Our values: - People oriented: we are a business built upon people, we always aim to put our people first. - Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. - Proud: we take pride in our work, our team, and the satisfaction of our customers. - Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. - Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. - Brave: we are not afraid to innovate, take calculated risks, and lead the way in the industry. - -Considered: every decision we make is thoughtful and intentional, with the goal of delivering the best possible experience for our customers and team. Overall Responsibilities: - Become fully knowledgeable on all recipe cards and service standards. - Maintain your section in order, always clean and fully stocked up. - Support Management team with Food Safety requirements from the accepting deliveries, storing, preparing, and serving food. Ensure that Food Safety and Hygiene practices within the kitchen are of the highest’s standards. - Help to create a family feeling in the restaurant by communicating and building great relationship with FOH and BOH teams. - Ensure that sections and other kitchen areas are deep cleaned on a regular basis and recordings been made accordingly. - Support all management team in any areas where needed. - Report for your shift so that you are ready to work the moment that your shift time starts, wearing clean uniform and looking presentable. What we're looking for: - High energy / friendly / outgoing - Service as a priority - Professional attitude - Ability to communicate with others - Exemplary time management and organisational skills - Demonstrated ability to multitask - Good command of spoken and written English - Able to work at speed and under pressure
Full time Caretaker Porter required for small B&B , living accommodation provided. Salary £1350 to £1500 a month with free accommodation provided. Job includes Checkin customers , manage deliveries, report faults in building. Manage bookings. Manage the hotel day to day business. Do small DIY, cleaning. Providing good customer service.
Location: Bethnal Green, London E2 0AN Who are we? Bear Cave Barbers is a vibrant and modern barber shop dedicated to providing exceptional grooming services to our valued clients. We pride ourselves on a friendly atmosphere, top-quality cuts, and a passion for style. We're seeking a skilled and passionate barber to join our growing team! Who are we looking for? We are looking for an Experienced Barber with at least 2 years of experience working in a barbershop environment. The ideal candidate should be highly skilled in classic and modern barbering techniques, customer-focused, and eager to contribute to a welcoming and professional environment. Key Responsibilities - Provide high-quality barbering services, including haircuts, beard trims, and wet shaves. - Stay up to date with the latest grooming trends and techniques. - Maintain a clean and safe work environment. - Engage and build rapport with clients to ensure repeat business. - Work as part of a team to ensure a great client experience. Requirements - Minimum 2 years of experience working as a barber in a barbershop. - Proficient in classic and modern cutting techniques. - Strong knowledge of grooming products and tools. - Excellent communication and customer service skills. - Professional and presentable with a positive attitude. - Ability to work in a fast-paced environment and manage time effectively. ** What We Offer** - Competitive salary with commission opportunities. - Friendly and supportive work environment. - Opportunity for professional growth and further training. - Flexible working hours. - A strong client base and opportunity to build your own clientele. How to Apply If you're a passionate barber with a commitment to quality and a desire to work in a dynamic team, we'd love to hear from you! Please send your resume and any portfolio of your work.
Retail Supervisor : Premium Retail London, Kensington £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: · Have worked as a retail supervisor for an established brand here in the UK. · Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: · Oversee daily operations of the retail store, ensuring smooth and efficient functioning · Provide guidance and support to retail staff, including training and development · Monitor inventory levels and coordinate with suppliers for replenishment · Maintain visual merchandising standards to enhance the store's appearance · Handle customer enquiries, complaints, and escalations in a professional manner · Ensure compliance with company policies and procedures · Assist in creating work schedules and managing employee time-off requests · Conduct regular performance evaluations for retail staff · Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. To apply, please submit your cv. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. IMPORTANT :we are not accepting telephone call enquiries). Apply though here only. Keywords: Retail Supervisor Retail Supervisor
Senior Receptionist - Gymkhana Salary - Up to £17ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in Mayfair, Gymkhana is inspired by the bars, social, sports and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Join the Team at One of Europe’s Largest and Most Iconic Holiday Inns! Holiday Inn London – Kensington High Street is not just another hotel; it's a landmark of elegance and culture right in the heart of Central London. With 706 stylish, modern guest bedrooms, 13 flexible meeting rooms for up to 300 delegates, and an exceptional Food & Beverage offering, our hotel caters to both leisure and business travelers alike. Whether it’s enjoying our spacious restaurant, lounging at our sophisticated Bar, or relaxing in our tranquil Open Lobby café, guests are immersed in a world of comfort and convenience. We also boast a stunning private garden area, plus a luxurious Health Club, Pool, and Spa—offering everything needed for a rejuvenating stay. We are now seeking a dynamic and experienced Executive Head Chef to lead our culinary team at this busy, high-profile hotel. If you are passionate about fresh ingredients, innovative dishes, and creating memorable dining experiences, we’d love to hear from you. ** About the Role:** As our Executive Head Chef, you’ll be the driving force behind our kitchen operations, ensuring exceptional food quality and seamless service. You’ll bring experience from high-volume, multi-site environments, and excel at balancing creativity with operational efficiency. From writing and costing menus to training and developing your team, you will have the freedom to showcase your culinary expertise while maintaining financial targets. Key Responsibilities: Lead and inspire the kitchen teams across all sites, ensuring smooth operations. Design seasonal, fresh menus and source the best local ingredients. Ensure compliance with Health & Safety standards across all kitchens. Oversee budget management, food costs, and operational efficiency. ** About You:** Proven experience as an Executive Head Chef in a similar, fast-paced hotel environment. Strong background in team leadership, mentoring, and staff development. Passionate about delivering exceptional food and service, with a strong focus on fresh, seasonal ingredients. Excellent communication skills, with the ability to build rapport with both colleagues and guests. A proactive, organised, and approachable leader, with a finger on the pulse of the latest culinary trends. ** What We Offer:** - Competitive salary and benefits package. - Meals on duty and complimentary uniform with dry cleaning. - Company-funded healthcare plan, including access to a GP helpline, Virtual Doctor, and Legal advice services. - Employee discounts across IHG hotels worldwide. - Access to Perkbox and a referral scheme. - Career progression opportunities to help you grow and develop within the company or industry. - A chance to work with an enthusiastic, passionate team at a brand-defining hotel. - 28 days of annual holiday (including Bank Holidays). - Pension scheme and more! This is a hands-on role for a creative and strategic leader ready to elevate our culinary experience to new heights. If you are committed to excellence, we invite you to be part of our extraordinary journey. ** Apply today and help shape the future of Holiday Inn London – Kensington High Street!**
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
Job Overview Are you an experienced estate agent, driven, and thirsty for real success? Flexible – Work your own hours even alongside your current employment Work when you want to, no set days or hours. Ideal if you currently working for another estate agent (this can be your extra income) Covering West London and nation wide. Please be aware before applying that this is a self-employed commission-only role, however our commission structure is extremely generous and OTE is £120.000+ Our minimum commission on a property sale is (1%), of which 40% will be shared with you. We are seeking a dynamic Real Estate Agent to join our sale team. As a Real Estate Agent, you will assist clients in buying and selling properties while providing exceptional customer service and representing R&K Residential. Duties - Source your own property sales leads - Our office team will take care of all admin and contracts with buyer / seller - Act as broker throughout the sale process, liaising with all parties - Build and maintain relationships with individuals through networking - Create an independent ongoing sales pipeline - Assist clients in buying and selling, properties - Conduct property viewings and tours - Negotiate property deals on behalf of clients - Stay informed about the property market trends - Market properties through various channels - Build and maintain relationships with clients - Receive 40% of our agency commission (you will personally receive a minimum of £1,700,00 per property you sell) Based on average property sale for £425.000, agency fee 1 % and your fee 40 % of agency fee - Requirements - Sales experience (previous estate agent property sale minimum 1 year required, you must be capable of sourcing your own leads, canvassing, deal closing, client expectation management and sales progression) - Strong organisation skills - -A good knowledge of the property market and the latest trends - Problem-solving ability - Motivation to succeed in your career and build a social media following - Sound grammar and professional telephone manner - Strong administrative skills to handle paperwork efficiently - Excellent communication skills to interact with clients effectively - Organisational abilities to manage multiple tasks simultaneously - Multilingual skills are advantageous for catering to diverse clientele - If you are passionate about real estate and possess the necessary skills, we welcome you to apply for this exciting opportunity. Immediate start.
SENIOR BARTENDER - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £15ph Schedule - Full Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
We have an exciting opportunity for an experienced Fire & Security Installation Engineer to join our team at EVOTEC Fire and Security - Install and upgrade fire alarm systems in commercial and residential buildings - Test and repair alarm systems, including fire sprinkler valves and smoke control systems - Ensure alarms are installed according to code - Troubleshoot or document any issues - Ensure systems comply with electrical and fire codes - un wiring and circuits, and attach electrical wires - Install hardware and replace malfunctioning hardware. - Use building plans to determine proper systems to install. - Conduct routine maintenance on fire alarm systems - Program fire alarm systems using software - Keep accurate records of all fire alarm system inspections and repairs - Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees. - Use the CRM system correctly and efficiently, logging travel time, job start & finish and adding informative job notes onto daily worksheets. - Learns to correctly and independent carry out risk assessments - Work to progress through the training matrix and be forthcoming with any concerns you may have with your training journey. - Assist colleagues with tasks where required. - Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor. - Maintain company issued equipment in good condition and fit for purpose. Report immediately any damaged, stolen, or missing company issued equipment to your Service Supervisor. - Always ensure good timekeeping and housekeeping, making sure you are setting the right example. - Carry out all duties in accordance with the Company employee handbook. - Use provided documentation to try and resolve faults in the first instance. - Attend engineer’s meetings when required. - Work in a cost effective and cost-efficient manner. - Practice good housekeeping onsite and in vehicle. - Correctly represent the company in company issued clothing. - Attend training courses to extend knowledge and skill set of various manufacturers products. What we offer - Competitive salary up to £45k depending on your experience - Company van with fuel card - 28 days of holiday including bank holidays - Enhanced travel pay (where travel is outside of normal working hours) - Bupa Employee Assistance Programme (EAP) - Contractual sick pay (CSP, after probation) - Refer & earn bonus for employees The candidate must have a clean driving license and is able to commute to Salisbury (within 1 hour of the office) The position is full time Monday- Friday 08:30- 17:00. You will be based at our Salisbury office and you will be required to carry out work in Salisbury and the surrounding areas If you are successful at the interview, you must be able to provide: - A five-year background history for security clearance - ID documents for PNC & Enhanced DBS checks
Role as Restaurant Manager To plan, direct and coordinate the catering services of the restaurant. To lead and manage all aspects of the team through effective supervision, training, and support, while actively engaging with team members, customers, and online order providers. Additionally, to organize kitchen operations in accordance with the restaurant’s daily orders. Tasks required by this job include: • plans restaurant services and directs staff • decides on range and quality of meals and beverages to be provided • discusses customer’s requirements for special occasions • purchases or directs the purchasing of supplies and arranges for preparation of accounts • verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements • plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff • checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit • determines staffing, financial, material and other short- and long-term requirements • Discusses daily physical and online orders with customers and addresses requirements for special occasions. • Supervises all stock, purchases, and directs the procurement of supplies, arranging for the preparation of accounts. • Ensures the quality of food, beverages, and service meets required standards, and that kitchen and dining areas are kept clean and comply with hygiene regulations. • Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff. • Monitors the proper use and accounting of supplies to prevent wastage and stay within budget limits. • Determines staffing, financial, material, and other short- and long-term requirements. • Ensures the team is productive and enjoys their work, following a robust onboarding process for new starters to aid retention and ensure all relevant paperwork is completed correctly and promptly. • Builds people capability in the restaurant through a focus on functional knowhow and leadership competencies • Encourages the team to take full ownership and accountability for results, following up through robust performance management. • Communicates all key information to the directors effectively, using the most appropriate media, including management meetings. • Rigorously follows all government employment legislation, including working time regulations, Home Office regulations, and the Equality Act.
Assist the sales team with day-to-day administrative tasks, including managing sales documentation, preparing proposals and contracts, and ensuring compliance with client requirements. Handle inquiries from clients, suppliers, and contractors related to construction manpower, services, and equipment. Maintain and update customer databases, ensuring accurate and up-to-date records for all client interactions. Order and Contract Management: Process sales orders from clients, ensuring all necessary details, specifications, and contract terms are properly recorded and communicated to the relevant departments. Coordinate with procurement, site managers, and logistics teams to ensure that orders for materials, equipment, or personnel are fulfilled on time and according to project schedules. Client Relationship Management: Act as a point of contact for clients, responding to inquiries, resolving issues, and providing updates on order status or ongoing projects. Build and maintain strong relationships with clients, contractors, and suppliers, ensuring high levels of customer satisfaction. Reporting and Data Analysis: Prepare regular reports for the sales team and management, including sales performance, project progress, and client feedback. Monitor sales trends and identify potential opportunities for growth or improvement. Track sales performance against targets and report on key metrics such as revenue, order volume, and customer retention. Collaboration with Other Teams: Work closely with HR and recruitment teams to ensure sufficient manpower is available for projects and to manage the deployment of personnel as needed. Coordinate with the finance department to manage invoicing, payment processing, and credit control for sales transactions. Collaborate with the project management team to ensure seamless execution of contracts and delivery of services. Process Improvement: Identify areas for improvement in sales processes and suggest more efficient systems for order processing, documentation, or communication. Implement and maintain CRM systems to streamline client interactions and sales processes. Customer Feedback and Quality Assurance: Handle any complaints or disputes from clients professionally and efficiently, ensuring timely resolution and maintaining client satisfaction. Ensure all services provided meet the company’s quality standards and comply with industry regulations.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £40,000 / 42,000 per annum
Established five years ago, Adelaide Beauty Studio has a large group of loyal clients in the heart of Walthamstow. We specialise in hair and beauty services. We are proud to be Treatwell Top Rated Salon 3 years in a row! The Role We are currently in search of a part-time Beauty Therapist. This is an excellent opportunity for an experienced beauty therapist to bring something special to our salon. A positive “can-do” attitude and a good manner with clients are essential if you are confident and flexible enough to adapt to our salon and become part of our team. Key Responsibilities - To manage appointments efficiently and professionally, - Welcoming clients and ensuring they are comfortable, - Advising clients about treatments and products, - Cleaning workstation and sanitising throughout the day, - Collecting payments for performed services, - Ad hoc duties within the salon. - Skills and qualifications - strong listening skills, - good verbal skills, - excellent customer service skills, - strong attention to detail, - the ability to work a flexible schedule, - to build strong relationships with clients, - excellent time management skills, - patience and ability to stay calm under pressure, - basic computer skills, - must have a minimum of two years of experience performing varied treatments, including Waxing (Hollywood&Brazilian) monotherapy. Microdermabrasion etc.: - NVQ Level 3 is essential.
As we continue to grow, we are looking for a driven and results-oriented International Logistics Sales Manager to join our dynamic team. This is a key role responsible for driving sales, expanding our global client base, and delivering tailored logistics solutions that meet our customers’ diverse needs. Key Responsibilities: Identify, pursue, and secure new business opportunities within the international logistics and transportation market, particularly focusing on the UK-China trade lane. Develop and manage a portfolio of clients in various industries, focusing on long-term partnerships and business growth. Understand clients' logistical challenges and provide customized freight solutions, including dry van, flatbed, refrigerated, intermodal, and warehousing services. Collaborate with internal teams, including operations and customer service, to ensure smooth execution of logistics solutions and high customer satisfaction. Negotiate rates and contracts with clients and carriers to maximize profitability. Stay current with market trends, competitive landscape, and international regulations, especially in the UK-China logistics market, to provide strategic guidance and recommendations to clients. Attend industry events, conferences, and networking opportunities to build relationships and promote KKS services. Key Qualifications: Proven experience in sales, business development, or account management within the international logistics or freight brokerage industry. Familiarity with the international logistics market between the UK and China is essential. Strong understanding of freight brokerage, including knowledge of dry van, flatbed, refrigerated, intermodal, and warehousing solutions. Excellent negotiation and communication skills, with the ability to build strong relationships with clients and carriers. Fluency in both English and Mandarin is required, enabling effective communication with clients and partners across both markets. Results-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Familiarity with global logistics regulations and best practices, particularly between the UK and China. Proficiency in MS Office Suite and CRM systems.
Roseview Hotel in Muswell Hill, North London N10 3NR ( Near Wood Green and East Finchley) consists of 23 Bedrooms and is seeking an Experienced and Flexible Hotel Receptionist to Work Alone in the Nights and Evenings be responsible for the Securety of the building. Working in Reservations & Front desk Customer services, and able to assist in Supervising the Hotel reception during a variety of shifts. Duties include a combination of Reservations, Sales, Administration, Customer services, Concierge. You will be working alone in the Evenings and nights. Working part time 2 days per week. Training will be provided. We will consider Full time and Part time vacancy. Must be very flexible and willing to work a variety of shifts. Must be Willing to Work on Rota timetable incl weekends. Ideal for candidates who live nearby in North London This is a great opportunity for personal development and gaining more work experience in Reservations, Customer service , Sales, Accounts and Administration, Hotel Operations and Management. Evening Shift : 3 pm to 11 pm Night Shift: 11 pm to 7 am Morning Shift: 7 am to 3 pm. Wage from £11.50 to £12.50* / Hour based on relevant Work Experience. - Holiday Pay included. We are a small privately run 23 bedroom Bed and Breakfast Hotel in Muswell Hill, London N10, which is next to Wood Green and East Finchley Tube stations.
Maintenance Engineer needed - We are seeking an organised and experienced Maintenance Engineer to support the efficient functioning of our premises. The ideal candidate will be responsible for managing maintenance schedules, conducting repairs, and coordinating with external contractors to ensure a safe and comfortable environment for employees, clients, and visitors. Main Duties and Responsibilities: Take an active role in maintaining the facilities, including undertaking repairs yourself and overseeing contractors when necessary. Work alongside the Facilities and Maintenance Managers to ensure best practices in building management, operations, and health and safety. Provide input on priorities for ongoing refurbishment and maintenance across the estate. Act as the first point of contact for routine and emergency maintenance issues, resolving them efficiently and cost-effectively. Develop strong relationships with suppliers and contractors, ensuring high standards of service. Ensure the building upholds cleanliness and aligns with the company’s brand values. Identify opportunities for cost savings and reducing environmental impact. Oversee contracts for services like security, cleaning, and health and safety, ensuring a coordinated building management strategy. Maintain accurate health and safety records and ensure compliance with current regulations. Building Management: Assist in the development of facilities management policies and procedures. Oversee maintenance schedules for systems such as HVAC, plumbing, electrical, and security. Coordinate with contractors and ensure proper supervision during maintenance, repairs, and renovations. Conduct regular building inspections to identify and address safety hazards. Health & Safety: Ensure compliance with health and safety regulations. Maintain accurate reporting and record management for statutory compliance. Oversee water hygiene and ensure adherence to safety standards. General: Carry out reasonable requests from management within the general scope and purpose of the position, including portering duties as required.
JOB VACANCY Business Development Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 6 Maytree Walk, Coventry, England, CV2 1FG Please note: Location of work may occasionally vary based on business needs; however, home-working opportunities are available. SALARY £52,500 (£26.92 per hour) We have an exciting opportunity for a skilled and experienced Business Development Manager (SOC: 3556). The ideal candidate will be the driving force behind the growth of our business. You will conduct market research to meet the requirements of an organisation’s expansion objectives and bring about effective university enrolment processes. In addition to being the face of our company, you will manage your own portfolio in our enrolment drives from commencement to completion and manage the budgets in various business aspects. Your role will be multifaceted as you will be responsible to various stakeholders, namely; different universities around the globe, KPG Global board of directors, prospective University students and their sponsors/families. Our ideal candidate will be highly experienced in international recruitment and university enrolment, have experience in the student visa application and CAS allocation and international admissions processes, and a creative individual. You will build a dependable team requiring clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture our forecast. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of work and time time-zones of different clientele and stakeholders across the globe. The ideal candidate must be flexible and adaptable. Who we are KPG Global Education, was established to bridge the gap between the growing demand for overseas students by UK Universities, and the need for swift and compliant University admissions. We appreciate the immense contribution to the UK economy and GDP made by international students and the financial reliance of UK University institutions on them. In 2022-2023 alone, the tuition fee income from all international students in the UK was £11.8 billion. However, this is in decline. KPG Global was set up primarily in response to the growing need for prompt, efficient and reliable professional advisory services for foreign students, parents and sponsors wishing to study in the UK and other countries abroad. This, in-turn, will boost the UK economy whilst enabling international students to achieve their goals of obtaining high quality education in the UK and other developed parts of the western world. We are a Coventry University Accredited partner, and a one-stop destination for all things education-related. Despite our recent incorporation in the UK as an organisation providing Education Support services, we facilitate all aspects of university admission at universities across the UK, Europe and the UK, enrolment and post-enrolment processes. Our various services include, securing university admissions, guidance with the CAS, audit and assessments on English language assessments and qualification providers, student visa support and flight support, temporary accommodation arrangements for visiting family members; relocation support and airport pick up, interview preparations, and post-study facilitation of a smooth entry into the UK labour market. We are here to help you unlock your full potential. Our Beliefs KPG Global aims to facilitate an environment that values and promotes our colleagues. We recognise and value the benefits from our workforce diversity, and are committed to creating a diverse and inclusive environment. Our services also include the facilitation of a smooth entry into the UK labour market for our highly skilled UK-based graduates. As our delegated enrolment market is in Africa, our UK-based staff, will have a better understanding of the African market and education system, international University admissions with UCAS, international recruitment process. African Market Perspective Ideally, the candidate will be able to build relationships with African further education aspirants and their parent or sponsors, with the added benefit stemming from being multi-lingual and able to speak to same languages as the African-based sponsors to effectively market our services, influence the target. This role provides an opportunity for growth as the business grows as pioneer candidates will eventually provide training and mentorship to UK-based workers in better understanding the African market, maximising collaboration and strengthening the relationships with the African market whilst effectively generating business. Key Responsibilities Lead Contact: For new KPG services and university enrolment enquiries in the Africa region. Service Expertise: Comprehensive understanding of our services and seasoned experience in international student enrolment, student visa application and CAS processes. Demand Creation: Generating growth in the demand of our professional services. Networking: You will be our organisation’s representative with various stakeholders in different countries, therefore, you will champion our services. Internal Support: Recruiting, mentoring and training junior business development executives and sales support staff. Consultant: analysing and solving client/customer problems by creating tailored solutions. As our representative, you will build trusted relationships with key stakeholders and clients. Developing promotional activities and conducting marketing research using a range of methodologies whilst creating PR campaigns and advertising strategies. Constantly adapting KPG Global Education’s strategic market positioning through updating our service packages and maintaining business competitive advantage. Working closely with diverse clientele to implement new and tailored solutions whilst updating systems processes. Taking a continuous improvement approach and maximising efficiency by staying abreast with sector changes, maintaining ‘expert’ industry knowledge status. Formulating strategic and draw up long-term business plans and update them to improve on the organisation’s effectiveness in enrolment and sustenance of its relationships with stakeholders (universities, students and their sponsors). You will steer all new matters from inception to handover and completion, generate contracts and business partnerships with different universities. Minimising business costs whilst generating value-for-money business and expansion and report to the board of directors. THE IDEAL CANDIDATE · 4 years’ demonstrable work experience as an international recruiter working in global University enrolment. With a traceable portfolio of successful cases demonstrating skill and acumen. · Strong presentation, interpersonal, customer-facing, and influencing skills · 6 months’ complimentary experience in a Business Analyst or project management role · Our UK-based staff must have a well-versed understanding of the African market and education system to better attract it. · This role provides an opportunity for growth as the business grows because pioneer candidates will eventually provide training and mentorship to UK-based workers. · Extensive Business Development Management experience in various other capacities. · Willingness to travel to various countries across Africa for enrolment campaigns which will be fully funded by KPG Global. · Proactive attitude to work, ability to operate as a team player, build positive rapport at all levels and deliver results under pressure. · Evidenced project delivery and completion in a project manager role · A dynamic individual with a pro-active approach and excellent problem-solving skills. · A hands-on approach and a willingness to work with and alongside the team. · A proven ability to lead and build strong relationships with internal and external teams. · An effective team leader and team player with the ability to work autonomously and work under own initiative. Qualifications: ● Bachelors Degree in Business Management, or equivalent ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 14 October 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Home-working opportunities. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).
Accountant needed ASAP in Shoreditch for a fun architect design and build company! This is an office Based role so please only apply if you can work in our office as this is not a remote position! We are seeking an experienced Accountant to join our team. We are a Architect practice and construction company along with offering interior design. As an Accountant, you will be responsible for managing financial transactions, analyzing financial data, and preparing financial reports. The ideal candidate will have a strong background in financial services and possess excellent analytical and problem-solving skills. Construction experience a massive bonus! Responsibilities: — Manage all aspects of the financial accounting process must been experienced in xero account software - Prepare and analyze financial statements - Ensure compliance with accounting principles and regulations - Conduct regular audits to identify and resolve discrepancies - Oversee accounts payable and receivable processes - Monitor cash flow and manage budgets - Provide financial advice and guidance to management - Keep cost on current projects - add subcontractors to HMRC and verify them. File monthly CIS and produce statements for the sub contractors monthly. - prepare and file vat returns quarterly - bank reconciliation -prepare monthly costing reports for projects liaise with QS. - Month ends - Prepare and file year end accounts This is an exciting role for someone to join a fast growing company and be the in house accounts person, this role could Lead into full Time. Experience: - Bachelor's degree in Accounting or related field - Proven experience as an Accountant or similar role - Strong knowledge of financial management principles - Proficient in using accounting software Xero - Excellent analytical and problem-solving skills - Detail-oriented with a high level of accuracy in data entry and analysis If you are a dedicated professional with a passion for numbers and a desire to contribute to the success of our organisation, we would love to hear from you. Apply today to join our team as an Accountant! Job Type: Part-time Pay: £15.00-£18.00 per hour Expected hours: 20 per week Schedule: Monday to Friday Education: Bachelor's (preferred) Experience: 3 years (preferred) Work Location: office based in Shoreditch
Business Sales Executives within our International Student Recruitment Team: As a business Sales Executives, you'll give customers Information, help and advice about products or services with the aim of making sales and retaining clients . Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling and placement services to Local and International students. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. Business Sales Executives will run the sales departments of a business to offer goods and services to associates and students for profit. Their primary duties include approaching prospective Students, Associates, winning new consultants, Clients, maintaining good relationships with Associates and setting sales goals. You'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company. Business Sales Executives often have to make cold calls and arrange meetings with clients, respond to emails and telephone calls and meet with clients face-to-face. He has to work both in the office and on the field, where they find clients and negotiate prices. Business Sales Executives will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Business Sales Executives duties and responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - Business Sales Executives have to maintain relationships with clients and customers to understand their needs. - Engage with offer holders through multiple communication channels. - actively guide applicants through the entire application cycle. - advise students on how to meet outstanding conditions, interviews, outstanding docs and English tests. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Contributing to team effort by accomplishing related results, contributing ideas, and providing feedback as needed. - Advising product developers on improvements to include in forthcoming product developments and discussing special promotions. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Maintaining accurate records, Reviewing sales performance and negotiating contracts and packages. - Achieve and exceed sales targets on a regular basis - Help students and families choose a school, college, University or other programmes. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Represent Escape Ilford College of Business Management at events and exhibitions as needed.
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Self-Employed Field Sales Representative – (Payments Consultant) Who we are? Our mission is to build the world's most loved financial technology company. We've waved hello to personal account managers, and goodbye to long support wait times. We've shouted no to hidden price hikes, and yes to transparent pricing. We've listened intently to our customers, and ignored the status quo. We’re Yetipay.meTM, we're product people, not finance people and we’re building things differently. Sounds fun right? Our anti establishment, anti status quo approach to building financial technology has already led us to working with some of the world’s greatest brands (BrewDog, Pho to name a few). We invented the world's first contactless tipjar, Tap to Tip, the world's first leave at table payment device for restaurants and the world's first card machine where the tips go directly to the staff Over the next 24 months we plan to scale the business in a profitable way, expanding into different markets across the world and we’re beginning to lay the foundations for that today. The role Working as a self employed field sales representative alongside Yetipay, you will have the opportunity to build your own business from the scratch and you will have full control of your potential earnings. You will be able to earn competitive uncapped commission by building meaningful relationships with small businesses, providing them with Yetipay payment solutions. We are seeking highly motivated and results-driven, self-employed individuals to join our team as Field Sales representatives. You will be responsible for selling our products and services to key decision-makers within the payment industry. You will receive support from a team of experienced sales consultants who will provide training and guidance to help establish and grow your recurring income stream. Why join Yetipay? ● Competitive up-front commission and bonuses, paid every week ● Fully flexibility within dynamic pricing ● A very short sales cycle - You are able to onboard your clients within 10 minutes, 24 hrs KYC checks and very quick commission payouts. ● Full product training will be provided and you will be on going support from day one. Key Responsibilities: ● Proactively generating new leads ● Identifying and qualifying new business opportunities in your chosen region, focusing on small and medium sized businesses
Made to Measure Shop Manager Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.