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Customer Success Manager (CSM) – North America / Latin America Manchester (Hybrid) | £40,000 + Commission | 12:00pm–8:30pm UK time Want a Customer Success role with real ownership, global customers, and clear career progression? We’re hiring a Customer Success Manager to support our client on a portfolio across North America and Latin America, helping customers get measurable value from our backup and recovery SaaS solutions, while driving renewals, retention, and growth. This is a UK-based role working aligned to North American business hours, ideal for someone who enjoys fast-paced environments, international relationships, and building long-term customer partnerships. The Role You’ll manage a portfolio of Mid-Enterprise customers, supporting them across the full lifecycle, from onboarding to renewals, while partnering with Senior CSMs, Sales, Support, and Channel teams. Working hours that are required: • 12:00pm – 8:30pm UK time Customer Success & Account Management • Own and manage a portfolio of Mid-Enterprise customers across NA & LATAM, • Support onboarding and renewal readiness, • Contribute to Quarterly Business Reviews (QBRs): objectives, risks, adoption, and growth, • Support contract renewals with distributors, resellers, and end customers, • Identify upsell and expansion opportunities through usage and customer conversations, • Become a trusted advisor and main point of contact, • Build strong stakeholder relationships and drive customer advocacy, • Work closely with Sales, Support, Product, and Channel teams, • Coordinate enablement, training sessions, and best-practice guidance, • Keep customer records accurate in HubSpot / spreadsheets, • Use dashboards to strengthen forecasting and retention Required • Strong communication skills (written + verbal), • Great organisation and time management across time zones, • Comfortable working UK-based but aligned to North American hours, • Tech-savvy and able to learn software solutions quickly, • Experience in Customer Success, Account Management, Support, or similar, • Exposure to SaaS, backup, or recovery solutions, • HubSpot CRM experience, • A genuinely global Customer Success role (NA + LATAM exposure), • Clear progression into Customer Success and Strategic Accounts, • Structured onboarding, training, and mentorship, • A collaborative, supportive team environment, • The chance to work with market-leading backup and recovery technology Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Do you have experience managing Value/Discount retail accounts in FMCG? Can you provide an example of successfully growing sales within the Value channel? Are you confident in leading annual negotiations and promotional planning? MacGregor Black is currently partnering with a well-established consumer goods brand, on the search for Account Manager- Value. This is a permanent role based in Manchester. As the Account Manager- Value, you will lead and grow our Value/Discount retail partnerships. You will own the commercial strategy across this channel, delivering sustainable growth, exceptional retailer relationships, and best-in-class execution. Key Responsibilities: • Manage and grow Value/Discount retail accounts across the UK, • Develop and deliver robust joint business plans, • Lead annual negotiations, pricing, and promotional planning, • Use data and insight to drive commercial decision-making, • Work cross-functionally with supply chain, marketing, and category teams, • Forecasting, budgeting, and full P&L ownership for the channel What We're Looking For: • Proven experience managing Value/Discount retail accounts, • Strong commercial acumen and negotiation skills, • Confident working with data and building business cases, • Highly proactive, organised, and results-driven, • Strong relationship-builder with excellent communication skills Competitive salary + benefits. Please contact Luke Boyle today for more information.

Senior National Account Manager - Retail Multiples Are you a national account manager who is wanting more responsibility and a clear progression plan? Do you want to work with some of FMCG’s most desired brands? Do you want a role that can offer you mentorship/management opportunities? This isn’t one to miss… We are currently partnered with a very well known, premium Food & Drink business who are on the hunt for a Senior National Account Manager to take the reigns on two of their retail multiple accounts. This is a business who have seen huge growth in a real, tough, economic climate. The business has tripled its turnover in such a small-time frame and has created a range of branded, cross category opportunities who are taking over multiple channels. This is a business who have succeeded every growth target they’ve had! They see every opportunity as a challenge. You will be no stranger to their brands as they are notorious on a global scale…. Culture and progression are a huge part of this business, they sing and shout about staff development and promotions. Seriously though, if taking a step up and self-development is important to you, you couldn’t be in a better place. Yes, I have debated applying myself! What You’ll Be Doing • P&L responsible for one or two of the retail multiples, • Strategically staying ahead of the market by spotting new and up and coming trends, • Collaborate with category management to develop channel insights and expand distribution, • Influence core range and NPD development, • Management/mentorship of the juniors Who You Are • Proven experience working within the retail multiples, • Strong commercial acumen and numerical proficiency, • Skilled negotiator focused on building long-term partnerships, • Proactive and independent worker in fast-paced environments, • Team player ready to collaborate and engage in hands-on tasks, • Excellent communicator with a straightforward and friendly approach

This is a great opportunity for someone from an Account Manager, Business Development Executive, Sales Executive, Sales Development Representative, Business Development Manager, Area Sales Manager, Channel Account Manager or similar role. Get Recruited are recruiting on behalf of a globally ranked m

As a Channel Account Manager, you will play a key role in driving new business and building a strong sales pipeline, while acting as the primary point of contact for our partner network. Manage and grow a portfolio of channel partners, ensuring strong engagement and performance. Proven experience in

A leading recruitment agency is seeking a National Account Manager to develop sales in the retail channel for two premium craft food brands. The ideal candidate has a proven track record in account management, strong negotiation skills, and a passion for premium food.

Senior Affiliates & Influencer Manager | Social-First Lifestyle Brand | Manchester | Salary up to £55k Basic A fast-scaling, social-first lifestyle consumer brand is looking to appoint a Senior Affiliates & Influencer Manager to lead and scale its TikTok Shop affiliate strategy across the UK and US. This is a business built natively for social commerce, with TikTok Shop already established as a major revenue driver and core growth channel. The brand operates at the top end of platform performance and offers a rare opportunity to shape how a high-impact channel evolves as the business continues to scale internationally. The environment is fast-paced, entrepreneurial and highly collaborative, with genuine autonomy for senior hires to influence strategy, structure and long-term channel direction. The Senior Affiliates & Influencer Manager will own TikTok Shop affiliate strategy end-to-end, with responsibility for driving performance through creator partnerships at scale. Key responsibilities include: Leading and executing TikTok Shop affiliate strategy across the UK and US Building, managing and scaling influencer relationships through mass seeding Driving revenue via creator partnerships rather than paid retainers (initially) Optimising creator output, content quality and conversion performance at scale Reducing inefficiencies in PR gifting spend through improved targeting and creator selection Working closely with TikTok account managers and platform partners Supporting TikTok Shop as a primary revenue channel Managing and developing a junior Influencer Manager Helping shape the future evolution of the influencer model, including longer-term retainer partnerships This role will suit a Senior Affiliates & Influencer Manager who is deeply embedded in the TikTok ecosystem and comfortable operating in a high-volume, performance-led environment. The successful candidate will bring: Proven track record of managing TikTok Shop Strong native understanding of TikTok as both a content and commerce platform Deep knowledge in influencer marketing, mass seeding and creator relationship building A performance mindset, with the ability to scale output without sacrificing quality Experience working directly with TikTok account managers Confidence leading strategy while remaining close to execution Knowledge across other social platforms is a bonus, but TikTok-native expertise is essential. This is a standout opportunity for a Senior Affiliates & Influencer Manager to take ownership of a flagship social commerce channel within a highly credible lifestyle brand, with clear scope for impact, progression and team growth. BH35358 TPBN1_UKTJ

Due to continued growth, they are looking to appoint a Channel Account Manager to manage, develop and retain key Tier 1 reseller accounts across the South of the UK. JOB TITLE: Channel Account Manager. Managing and developing existing Tier 1 reseller accounts.

As a Channel Account Manager, you will be responsible for developing, managing, and growing relationships with key channel partners and resellers. We're expanding our sales team and looking for a driven and strategic Channel Account Manager to help us grow our footprint and unlock new revenue opport

You, as the Channel Account Manager, leverage channel partners to drive growth and sales productivity. They drive collaboration and engagement with partners via account mapping sessions, develop Partner Account Plans, partner with marketing to execute channel-marketing events, recruit and onboard ne

A leading digital marketing agency in Greater London is looking for a Senior Digital Account Manager to take ownership of digital planning, coordination, and performance across key clients. The successful candidate will manage client relationships and oversee account management processes.

Channel Account Manager – Sub‑Region in Europe. Channel Account Management, Partner Sales, or Indirect Sales roles. Channel Account Management | 10+ years in telecommunications, networking, or hardware industry.

The core objective of this position is to increase funnel growth and sales of our video security and access control solutions portfolio by creating and shaping demand while increasing relationships with accounts, working closely with Motorola Solutions’ regional account teams and channel partners.

Conducting face to face channel meetings with partners and their clients. Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space.

IT - Channel Account Manager - UK&I page is loaded## IT - Channel Account Manager - UK&Ilocations: United Kingdom Offsite (ZUK99)time type: Full timeposted on: Posted Todayjob requisition id: R60789## Company OverviewAt Motorola Solutions, we believe that everything starts with our peopl

JOB TITLE: Account Manager/ Business Development Executive. Due to growth, they are looking to hire up to 3 new Account Managers to be based from their Hungerford offices on a hybrid basis 3 days a week in the office and 2 from home. ROLE: Account Manager/ Business Development Executive.

Consistent execution of channel programs and playbooks. Motivated by clear goals, structure, and accountability. Own a defined territory with a mix of inbound and outbound channel partners.

Proven track record in Account Management, Sales Account Management, or Channel Account Management – essential. Conduct regular account reviews and reduce churn in line with forecasts. Ability to manage multiple accounts/projects under pressure.

Key Account Manager - South West and Channel Islands. GSK is seeking a dynamic and results-oriented Key Account Manager (KAM) to join our team to launch a new Respiratory asset that significantly impacts patients' quality of life and poses a substantial burden on healthcare systems. Develop and exec

A cybersecurity consultancy is seeking a Channel Account Manager to expand their sales team and develop relationships with key channel partners. Ideal candidates will have over 3 years of experience in channel sales management, a good understanding of cyber services, and strong communication skills.

A leading SaaS provider in Greater London is seeking a Channel Account Manager to enhance partner relationships and drive growth in assigned territories.

A leading IT hardware distributor is seeking an Account Manager/Business Development Executive in Hungerford. This role focuses on managing existing accounts and generating new business.

Provide in depth information to both the Account Executives and the VP Sales in the region regarding recruitment efforts. Minimum 10+ years' experience in Channel sales working with global top tier partners such as SoftwareOne, Insight, SHI, Logicalis, etc.

A leading cloud communications provider is seeking an energetic Channel Account Manager to join their team in Birmingham.

A technology firm is seeking an experienced IT Channel Account Manager to drive sales of cloud-based security solutions.

A leading marketing agency in Greater London is looking for a Senior Account Manager for a six-month fixed-term contract.

Key Account Manager - South West and Channel Islands. GSK is seeking a dynamic and results-oriented Key Account Manager (KAM) to join our team to launch a new Respiratory asset that significantly impacts patients' quality of life and poses a substantial burden on healthcare systems. Develop and exec

Minimum 10+ years' experiencein Channel sales working with global top tier partners such as SoftwareOne, Insight, SHI, Logicalis, etc. Provide in depth information to both the Account Executives and the VP Sales in the region regarding recruitment efforts.

This role involves actively identifying and engaging with potential new end‑user accounts to generate new business opportunities. Forging high‑level relationships within accounts to win incremental product and service business. Experience selling to large enterprise, mid‑market, and public sec

Channel Account Managers work closely with Account Executives to progress and close partner-sourced opportunities. We’re seeking a results-driven Channel Account Manager to support the growth of our partner network within an assigned region or territory. As we evolve into a multi-channel platform

A leading recruitment agency is looking for an Account Manager in Stockport to manage client relationships and drive account growth. The ideal candidate will have a background in technology, strong communication and relationship-building skills, and proven experience in account management.

We are seeking a strategic and results-driven EMEA Channels Account Manager to lead and grow our partnerships with hyperscalers (e. Account Planning & Enablement : Lead strategic account planning sessions with partners ensuring consistent enablement business planning and sales readiness. Pipeline De

A leading consumer goods brand is seeking a Junior Account Manager located in Greater London.

The Account Manager manages up to 50 key global accounts (a blend of proactive and reactive), ensuring each receives strategic guidance, proactive support, and effective partner enablement. Get notified about new Channel Account Manager jobs in. Operating in a sell-through model, the Account Manager

A seasoned Channel Sales executive who will define and execute a sales strategy for the assigned accounts/region, leading the partner relationship, with the goal of driving the adoption of our platforms and services catalog to compliment the delivery capabilities of MSSPs and resellers. Strong accou

A leading soft drink brand is seeking an experienced National Account Manager to enhance account management in the discount retail sector across the UK.

As a Channel Account Manager, you will be responsible for developing, managing, and growing relationships with key channel partners and resellers. We're expanding our sales team and looking for a driven and strategic Channel Account Manager to help us grow our footprint and unlock new revenue opport

A leading lifestyle publication in the UK is seeking a dynamic Account Manager for its commercial team.

A leading Telecoms & IT Service Provider is seeking a Channel Account Manager to enhance their Sales Team. This role involves managing accounts, building long-lasting relationships, and supporting partners with new products. The ideal candidate has a proven account management track record and strong