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  • Online sales Assistant
    Online sales Assistant
    1 day ago
    £31300–£32000 yearly
    Full-time
    Birmingham

    About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

    Immediate start!
    No experience
    Easy apply
  • Online sales Executive
    Online sales Executive
    2 months ago
    £31300–£42000 yearly
    Full-time
    Walsall

    We are a well-established builders’ merchant supplying a wide range of building materials, timber, tools, landscaping products, and construction supplies to trade and retail customers. We are looking for a motivated and customer-focused Online Sales Executive to join our growing team. Key Responsibilities • Promote and sell the company’s range of building materials and merchant products through online sales channels., • Respond promptly to customer enquiries via email, website, telephone, and social media., • Prepare quotations, process customer orders, and follow up to secure sales., • Build and maintain strong relationships with trade and retail customers., • Identify new business opportunities and contribute to achieving sales targets., • Coordinate with warehouse and delivery teams to ensure accurate and timely order fulfilment., • Maintain accurate customer information and sales records using the company CRM system., • Deliver excellent customer service and resolve customer enquiries professionally. Requirements • Previous experience in sales, customer service, or builders’ merchant sales is desirable., • Strong communication and negotiation skills., • Good IT skills and confidence using CRM systems and Microsoft Office., • Excellent organisational skills with the ability to manage multiple tasks., • A proactive approach with a strong focus on customer satisfaction and achieving sales targets.

    Immediate start!
    Easy apply
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