Trabajos complaints en Rochdale - Page 2Crear alertas

The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. You must be able to evidence a minimum 1 years previous experience in Complain

Customer Services team within the Complaints Department. Confidence handling customer complaints and resolving issues effectively. Customer Services within a Complaints Department.

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). You have to be able to write final written complaints response letters. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment.

Managing complex client queries and escalated complaints. Ensuring all complaints are handled fairly, professionally, and in line with DISP. Strong experience in claims management and complaints handling.

This contract role has been created to help reduce a backlog of Stage 1 housing complaints while supporting wider service improvement activity. This is a hands‑on position suited to an experienced housing complaints professional who can confidently manage cases and deliver high‑quality, complian

In this position, you will: Managing and investigating Stage 1 & 2 complaints from tenants and residents Acting as the main point of contact for residents, keeping them informed throughout the complaints process Liaising with internal teams to gather information and resolve issues efficiently Ma

The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end,ensuring they are investigated and resolved consistently, professionally, and within defined service levels.

This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing services.

Working pattern:Hybrid (initially more office-based for training, then 23 days in office)Purpose:Manage complaints and information requests (FOI/EIR), ensuring compliance with legislation, delivering high-quality responses, and supporting ser

Were working with a public-sector housing provider who urgently requires a Housing Complaints Handler to support their team during a period of high complaint volumes. This is a hands-on role where youll take ownership of stage 1 housing complaints from start to finish, helping to ensure residents re

A local authority in Greater London seeks an experienced Complaints and Enquiries Officer to manage and resolve complaints related to homelessness services.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

Assist in the coordination of the compilation of complaints handled by TPAs with delegated complaints handling, reviewing such complaints where referrals have been made by TPAs. Support the Complaints Manager in providing an accurate and insightful complaint data suite and reporting, working with th

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

Complaints Associate in Manchester, UK. The role involves promoting compliance, investigating complaints, and analyzing performance data to ensure customer satisfaction. Ideal candidates will have knowledge of FCA and Lloyd’s complaint procedures and complaints handling experience in the insurance

This role involves managing the Complaints Management Framework, ensuring timely and accurate regulatory returns across various jurisdictions.

Responsibilities include conducting new premises and food hygiene inspections, as well as managing food and health & safety complaints.

Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Oyster Partnership is seeking a qualified Environmental Health Officer to support a Dorset-based council.The role includes undertaking food complaint work and health & safety investigations, with the potential for food hygiene inspections.Candidates should have at least 2 years of experience, be EHR

A recruitment agency in the UK is seeking a Complaints, Members Enquiries & Information Governance Officer. You will be responsible for managing complaints and information requests, particularly regarding Children’s Services, ensuring timely responses and legislative compliance. The ideal candidat

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

A growing financial services company in the UK is seeking an Aftersales Agent to manage customer complaints effectively. You will be responsible for the entire complaints process, ensuring positive outcomes.

As part of their ongoing commitment to customer fairness and regulatory excellence, they are seeking an experienced Complaints Handler to join their risk and compliance function. This role plays a critical part in ensuring complaints are investigated thoroughly, resolved fairly, and handled in line

A leading third-party managing agent is seeking an entry-level administrative professional to join the Complaints Operations team. This role involves managing complaints, drafting professional correspondence, and supporting compliance with regulatory deadlines.

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

Arch Insurance (UK) Limited in Manchester is seeking a skilled complaints manager to ensure compliance and handle customer complaints effectively. Ideal candidates will have complaints handling experience within the insurance industry and ideally a relevant degree.

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

We are looking for several Complaints & Resolution Officers to join our team on full-time, 12-month fixed term contracts. You will manage a caseload of resident complaints, ensuring prompt resolution in line with the statutory Complaint Handling Code. You will bring your complaints and resolution ex

Assist in the coordination of the compilation of complaints handled by TPAs with delegated complaints handling, reviewing such complaints where referrals have been made by TPAs. Support the Complaints Manager in providing an accurate and insightful complaint data suite and reporting, working with th

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). You have to be able to write final written complaints response letters. Applicants must have at least one year of experience managing complaints in a UK FCA-regulated financial services environment.

Assist in the coordination of the compilation of complaints handled by TPAs with delegated complaints handling, reviewing such complaints where referrals have been made by TPAs. Analyse complaints, providing insights in product, team, and service performance and performance against market peers Ensu

This role focuses on managing complaints administration services, leading a team, and driving data analysis for client outcomes. The ideal candidate has strong leadership and analytical skills, a bachelor’s degree or equivalent, and complaints administration experience. A leading global financial

Assist in the coordination of the compilation of complaints handled by TPAs with delegated complaints handling, reviewing such complaints where referrals have been made by TPAs. Support the Complaints Manager in the complaints process, ensuring that policy changes and efficient processes are impleme

This position offers the chance to manage complaints and ensure clarity throughout the complaint lifecycle.

Customer service experience, including complaints handling and continuous improvement. We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous im

The role involves analyzing customer cases, resolving service issues, and preventing formal complaints.

Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to

A leading fintech company in Greater London is seeking a Senior Manager to oversee compliance complaints, investigate escalated issues, and engage with regulatory bodies.

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team.

Croydon Council is looking for a Complaints Resolution Officer to manage and investigate complex complaints.

We’re looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you’ll lead continuous improvement initiatives, streamline processes, and manage end‑to‑end customer com

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

Complaints and Enquiries Officer. An experienced Complaints and Enquiries Officer is required to support a Housing Services team within a local authority setting. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including

Eden Brown are seeking a highly efficient Complaints Assistant working for a well known local Housing provider in Manchester. Calling customers formally acknowledging complaints and the process. Managing complaints with empathy and professionalism; ensuring compliance and creating resolution letters

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec