Are you a business? Hire customer experience manager candidates in London
Join Our Team as a Restaurant Operations Manager! you passionate about the restaurant industry and ready to take your career to the next level? We're looking for a dynamic and experienced Restaurant Operations Manager to lead our growing independent restaurant to new heights. About Us: Our restaurants offers a unique experience which makes us stand out of the crowd. Our cuisine is exceptional which is served in a unique atmosphere, and we are obsessed about exceeding customer satisfaction. We pride ourselves on delivering a unique dining experience that keeps our guests coming back. As we continue to expand, we're seeking a dedicated professional to join our team and help us achieve our vision. Key Responsibilities: Oversee daily operations to ensure smooth and efficient service Manage and train a team of talented staff, fostering a positive and productive work environment Maintain high standards of food quality, presentation, and service Develop and implement operational strategies to increase profitability and customer satisfaction Monitor inventory, order supplies, and manage budgets Ensure compliance with health and safety regulations Handle customer inquiries and resolve any issues promptly and professionally Qualifications: Proven experience in restaurant management or a similar role Strong leadership and team management skills Excellent organisational and multitasking abilities Exceptional communication and interpersonal skills A passion for the restaurant industry and a commitment to delivering outstanding customer experiences Knowledge of food safety and sanitation regulations Ability to work flexible hours, including evenings and weekends What We Offer: Competitive salary and performance-based bonuses Opportunities for career growth and advancement A supportive and collaborative work environment Employee discounts and other perks The chance to be part of a passionate team and contribute to our success If you're a motivated and experienced professional with a love for the restaurant industry, we'd love to hear from you! Apply today and help us create unforgettable dining experiences for our guests. Join us and be a part of something special!
Join our vibrant natural skincare brand as a Business Development Manager and take the lead in driving B2B sales strategies, fostering customer acquisition, and transforming leads into sales within the SMEs and Beauty & Wellness sectors. Your pivotal role will be instrumental in simplifying processes for beauty businesses, ultimately enhancing their efficiency and profitability. This exciting opportunity offers a full-time, permanent position with a focus on cultivating growth through innovative business ventures within the UK’s Beauty & Wellness landscape. Key Responsibilities: - Initiate innovative approaches to acquire new customers through targeted outreach leveraging our CRM platform. - Tailor personalised solutions to address the unique requirements of clients by showcasing our range of Beauty & Wellness Compliance Services. - Nurture prospective sales opportunities by meticulously managing a pipeline of leads through strategic relationship-building and market expertise. Requirements and Skills: - Demonstrate a deep understanding of the beauty industry landscape by crafting compelling proposals aligned with industry trends and standards. - Strategically manage cost structures and pricing models to achieve sales targets while maximising profitability. - Showcase a proven track record of success in sales or related roles within the beauty industry. - Exhibit impeccable organisational skills, consistently following up on leads and devising strategic plans for future growth. - Possess advanced IT skills. - Display exceptional communication and relationship-building abilities, tailored specifically to the beauty industry clientele. - Demonstrate ambition and dedication to exceeding set targets within the beauty sector. Schedule: Monday to Friday (No weekends) Supplemental pay types: Bonus scheme, Commission pay Experience: - B2B sales: 1 year (preferred) - Telesales: 1 year (preferred) Join us in shaping the future of natural skincare while advancing your career within the thriving beauty industry.
We look for a very professional sales assistant with the ability to become shop manager. Highly skilled sales-communication individual with previous job references. Previous experience in luxury retail or services. Highly skilled and ability to learn. Perfect spoken and written English, capacity to keep a detailed account of inventory records, customer care reports and sales reports.
Corrochio's in Dalston is expanding and on the hunt for waiters to join our family. We are after someone with experience who is hard working, customer service orientated, and brings a positive social energy to the workplace every shift. As we continue to grow, endless opportunities to progress your career will open and we will do all we can do to support your development. Essential to this role is: - Customer-forward style of service with a passion for creating unforgettable customer experience. - Positive attitude. - Works well in a team and is a true team player (we are all very close and supportive of each other) - Weekend availability is essential - Reliability and punctuality Your responsibilities would be: - Provide great customer service to the standards we set for team and the venue - Learn the menu and drink offerings, so we can give the customer experience we strive for everyday - Perform opening and closing duties to the standard set by the business owners and management team - Ensure the venue is clean and presentable to the public - Attend training sessions provided by the business
Your Role: Our Front of House team are currently looking for an experienced Host/Hostess to join the family. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Host/Hostess we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants 28 day’s holiday allowance Complimentary breakfast and dinner during shifts Employee discounts website Cycle to work scheme 'Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff award ceremony and party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part of the flow and pace of our dining service. As a Host/Hostess we would love you to have: At least 1 year of front of house experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Answer phones in a prompt manner with appropriate scripting Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed Direct guests to cloakrooms and waiting areas such as Bar and/or lounge Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling strongly preferred
Hours: 6-hour shifts, 5 days a week (30 hours total per week) Break: 30-minute break during each shift Rate: £12 per hour About Us: We are a dynamic and friendly team dedicated to providing top-notch service to our customers. Join us in creating memorable dining experiences and enjoy a supportive work environment. Role Overview: As a Food & Beverage Assistant, you will be responsible for delivering exceptional service to our guests. You’ll manage up to 50 customers per shift, ensuring they have a positive and enjoyable experience. Key Responsibilities: - Serve food and beverages efficiently and courteously - Communicate clearly and build rapport with customers - Be proactive in identifying and fulfilling customer needs - Maintain a hospitable and friendly demeanour at all times - Handle customer inquiries and resolve issues professionally Skills and Requirements: - Strong communication and interpersonal skills - Ability to manage and serve up to 50 customers per shift - Friendly and approachable personality - Proactive, intuitive, and able to anticipate guest needs - Previous experience in a similar role is advantageous Benefits: - Competitive hourly rate of £12 - Flexible working hours with 2 days off per week - Supportive and collaborative team environment
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
An exciting opportunity has arisen to represent our company in the market. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager (Public Relations) Location: London Job Type: Full-Time, Permanent Salary: Up to £38,000 - £39,000 depends on experience. Responsibilities: · Work on collaborative marketing campaigns · Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust · Help to manage and develop a team to innovate and take a solution-based approach to challenges · Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of an organisation and its services to consumers, businesses, members of the public and other specified audiences · Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics · Managing existing clients and providing them with excellent customer service · To achieve set activity & billing targets while also delivering on agreed objectives · To ensure all processes and compliance procedures are followed About you: · Previous relevant work experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with accounting/financial information · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team Contact: Scope Design Construction Ltd
Company Profile Truefitt & Hill is a luxury gentlemen’s grooming company, with products sold worldwide and a flagship store & barbershop in St. James’s, London. Since 1805, Truefitt & Hill has set the standard for gentlemen worldwide. We are seeking a talented Graphic Designer on a project base with a specialisation in packaging to join our team. The ideal candidate will be responsible for creating and updating packaging designs, ensuring multiple revisions are executed with precision and attention to detail. Additionally, the candidate will be required to maintain formatting standards in compliance with current customs regulations. Salary: £200 per project/monthly Reporting to: Head of Operations Start Date: Immediately Key Responsibilities: - Create and update packaging artworks in accordance with brand guidelines and customs regulations - Handle multiple revisions and ensure timely delivery of design projects - Maintain consistent formatting and quality standards in all design work - Demonstrate a keen eye for detail and a creative mindset in all design projects - Utilise 3D design experience to enhance packaging visuals - Utilise video editing skills to create engaging multimedia content - Display a passion for packaging design and innovation Requirements: - Proven experience as a Graphic Designer or similar role - Proficiency in design software such as Adobe Creative Suite - Strong attention to detail and ability to work on multiple projects simultaneously - Ability to work independently and collaboratively in a remote setting - Excellent communication and time management skills - Experience with 3D design and video editing is a plus Additional Information: This role is remote, with occasional in-office meetings with the team for collaborative design sessions.
We are seeking enthusiastic individuals to join our team as Event Staff. As part of our dynamic team, you will play a key role in ensuring the smooth running of various events. We specialise in creating memorable experiences with services including chocolate fountains, photobooths, and food stations, events include, weddings, charity events, proms, birthday parties and much more! Duties Assist in setting up and dismantling event spaces Greet and direct guests upon arrival Provide support to event organisers and attendees Manage guest services and ensure a high level of hospitality throughout the event Assist with crowd control and ensure the safety of all attendees Operate event equipment and ensure it functions smoothly Address and resolve any guest inquiries or issues promptly Maintain cleanliness and orderliness of event areas Skills At least 1 year of experience in customer service or hospitality Passion for events and attention to detail Strong communication and interpersonal skills Excellent organisational abilities to ensure events run smoothly Ability to manage multiple tasks efficiently Flexibility to work weekends and evenings Driver’s license is desired but not mandatory If you are passionate about events, enjoy working in a fast-paced environment, and have a keen eye for detail, we would love to hear from you! Join Crescent Events and be part of delivering exceptional and memorable events.
Job Opportunity: Join Our Team at All that Falafel/All that Cafe Are you passionate about delicious food and excellent customer service? We're a small business specializing in falafel wraps, and we are looking for enthusiastic part-time and full-time team members to join us at our four takeaway branches. Positions Available: Part-Time Team Members Full-Time Team Members Location: London Bridge Area Responsibilities: Prepare and serve our signature falafel wraps and other menu items Ensure high standards of food hygiene and cleanliness Provide friendly and efficient customer service Assist with daily operations, including opening and closing duties Handle cash transactions and manage the POS system Requirements: Previous experience in the catering or food service industry Strong communication and customer service skills Ability to work in a fast-paced environment Flexibility to work various shifts Team player with a positive attitude Benefits: Competitive pay Flexible working hours Opportunities for career growth and advancement Friendly and supportive work environment Apply Today and Join Our Team!