Customer manager jobs in United Kingdom - Page 16

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Cash Office Manager Applegreen, Welcome Break, Templepatrick, BT36 4RN Pay up to £26,000 Fantastic benefits & discounts, free parking & great career opportunities Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Manager at Welcome Break. Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential. A Welcome Break Site Controller would ideally: Have a good track record managing a team and delivering results in a fast-moving customer service role. Be strongly business-focused with a desire to succeed. Be passionate about delivering exceptional customer service. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for Managers: Competitive salary 30 days’ holiday increase with service Contributory pension (after 3 months) Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Family healthcare plan Generous discounts on hotel rooms for you and family members Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.

Job Title: Retail Assistant Location: East London Salary: £26,000 per annum (Part-Time Available) We are seeking a motivated and friendly Retail Assistant to join our client's team in East London. This role is crucial for delivering outstanding customer service and maintaining a positive shopping experience for customers. Key Responsibilities: - Customer Service: Greet customers warmly, assist them with inquiries, and provide product recommendations to enhance their shopping experience. - Sales Support: Assist in achieving sales targets by promoting products and upselling to customers. - Stock Management: Help with the replenishment of stock on the sales floor, ensuring shelves are well-stocked and organised. - **Visual Merchandising: **Maintain an attractive and appealing store layout by arranging products according to visual merchandising standards. - **Cash Handling: **Process customer transactions accurately and efficiently using the point-of-sale system, handling cash and card payments. - Inventory Control: Participate in regular stock checks and assist with inventory management, including receiving and unpacking deliveries. - Store Maintenance: Ensure the store is clean, tidy, and welcoming for customers at all times, adhering to health and safety guidelines. Key Requirements: - Previous experience in retail or customer service is preferred but not essential - Excellent communication and interpersonal skills - A positive attitude with a passion for helping customers - Ability to work flexible hours, including weekends and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Basic computer skills and familiarity with point-of-sale systems is a plus Benefits: - Competitive salary of £26,000 per annum (pro-rated for part-time positions) - Flexible part-time working options available - Opportunities for career advancement and professional development - Employee discounts and incentives If you are enthusiastic about retail and providing excellent customer service, we would love to hear from you! Apply now to join a dynamic team in a thriving environment.

We are seeking an experienced and dynamic Hairdressing Shop Manager to lead our team and oversee daily operations at our vibrant salon. As a manager, you will be responsible for ensuring smooth and efficient day-to-day running of the salon, while delivering an exceptional customer experience. Key Responsibilities: Manage and supervise all salon activities, including hair, nail, and beauty services Lead and motivate a team of hairdressers and beauticians to provide high-quality service Schedule staff shifts, manage bookings, and ensure timely appointments Oversee stock management, including ordering products and maintaining supplies Handle customer inquiries and resolve any complaints professionally Ensure cleanliness and safety standards are maintained Assist in marketing efforts, including promotions and special offers to attract clients Manage salon budgets, sales targets, and financial records Requirements: Proven experience in a similar role within a hairdressing or beauty salon Strong leadership and organizational skills Excellent customer service and communication abilities Ability to work in a fast-paced environment and solve problems efficiently Passion for the hair and beauty industry If you are enthusiastic, motivated, and have a passion for managing a thriving salon, we would love to hear from you! Please apply with your resume.

Job Title: Junior Recruitment Agent Location: Canary Wharf, London Salary: £30,000 - £33,000 per annum We are seeking a motivated and enthusiastic Junior Recruitment Agent to join our dynamic team based in Canary Wharf. This role is an excellent opportunity for someone looking to start or grow their career in recruitment, with plenty of room for professional development and career progression. Key Responsibilities: - Candidate Sourcing: Proactively search for suitable candidates through various channels, including job boards, social media platforms, and internal databases. - Screening & Interviewing: Review CVs and conduct initial screening interviews to assess candidates' skills, qualifications, and cultural fit. Schedule further interviews with senior recruiters or clients. - Client Liaison: Build and maintain relationships with clients, ensuring you understand their hiring needs and business requirements. Assist in creating detailed job descriptions based on client specifications. - Job Advertising: Draft and post job ads across multiple platforms, ensuring they are clear, engaging, and aligned with the role’s requirements. - Database Management: Maintain and update candidate databases, ensuring all information is accurate and up-to-date. Track progress of active candidates through the recruitment process. - Market Research: Stay informed about industry trends, competitor activities, and potential opportunities to source high-quality candidates. - Administrative Support: Assist the senior recruitment team with administrative tasks, such as preparing candidate profiles, arranging interviews, and managing communications between clients and candidates. - Target Achievement: Work towards individual and team recruitment targets and KPIs, contributing to the overall success of the recruitment department. Key Requirements: - A strong interest in recruitment, with some experience in a customer-facing or sales-related role (previous recruitment experience is a bonus but not essential) - Excellent communication and interpersonal skills, both written and verbal - Ability to multitask and manage time effectively in a fast-paced environment - Strong attention to detail and the ability to assess candidate suitability based on job specifications - A proactive attitude and willingness to learn and take on responsibility - Familiarity with Microsoft Office and general administrative tools - Ability to work both independently and as part of a team Benefits: - Competitive salary of £30,000 - £33,000 per annum - Comprehensive training and mentorship to help you succeed in your role - Opportunities for career development and progression within the company - Central Canary Wharf location, with excellent transport links - Flexible working options, with a combination of in-office and remote working - Dynamic and supportive team environment, with regular team-building activities This role is perfect for someone who is driven, eager to learn, and looking to build a career in recruitment. If you have strong communication skills, a positive attitude, and are excited by the opportunity to make a real impact, apply today!

Specsavers Walthamstow is a local branch of the Specsavers chain, offering eye tests, glasses, contact lenses, and audiology services. Known for affordable eyewear and customer-focused care, it serves the Walthamstow community with personalized optical and hearing solutions, ensuring quality service and a wide range of options. We are looking for an optical assistant to support optometrists by assisting customers with eyewear selection, fitting, and handling administrative tasks like booking appointments. We are also looking for a clinic manager to oversee the daily operations of the optical clinic, manages staff, ensures customer satisfaction, and maintains clinic efficiency, including inventory, budgeting, and adherence to health regulations.

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

We are seeking a young and dedicated Bar Manager to oversee our restaurant’s bar operations. The ideal candidate will have a strong attitude to learn and have passion for providing exceptional customer service. As the Bar Manager, you will be responsible for ensuring the smooth operation of the bar, supervising staff, and maintaining high standards of quality and cleanliness. You will be provided full support and on job training, however you have to possess a strong passion to learn fast. Duties: - Manage and supervise all aspects of the bar operations, including staff scheduling, inventory management, and customer service. - Train and develop bar staff to ensure they provide excellent service and adhere to company policies and procedures. - Create and maintain a positive work environment, fostering teamwork and collaboration among staff members. - Oversee the preparation of beverages, ensuring consistency and quality. - Monitor inventory levels and order supplies as needed to maintain adequate stock. - Handle customer complaints or issues in a professional and timely manner. - Maintain cleanliness and organisation of the bar area, including equipment maintenance and regular cleaning schedules. - Collaborate with kitchen staff to coordinate food and beverage service for special events or promotions. - Experience: - Previous experience is not essential as you will have to be provided full training and support. - Excellent leadership skills with the ability to motivate and inspire a team. - Knowledge of food preparation techniques is a plus. - Familiarity with hotel or restaurant operations is preferred. - Skills: - Having Good Communication skills - Hold a valid Bar liscence.

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

Job Title: Trainee Account Executive Location: Bournemouth or Poole Cowell Recruitment are delighted to be assisting our client in their search for a Trainee Account Executive based in Bournemouth Due to expansion, an exciting position has become available for a Trainee Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. Trainee Account Executive – Key responsibilities (but not limited to) Client Relationship Management: Build and nurture strong, long-term relationships with commercial clients. Act as the main point of contact, addressing client inquiries, needs, and concerns promptly. Conduct regular client meetings to understand business objectives and provide value-added solutions. Sales and Business Development: Identify, prospect, and pursue new business opportunities to grow the client base. Generate leads through networking, cold outreach, and market research. Deliver persuasive sales presentations to potential clients, showcasing products or services. Negotiate and close deals to meet or exceed revenue targets. Account Growth and Upselling: Manage existing client accounts, ensuring their needs are consistently met. Identify upsell and cross-sell opportunities to enhance client satisfaction and drive additional revenue. Develop customized strategies to help clients achieve their business objectives. Requirements: Previous B2B sales/business development experience GCSE including Maths (4/C) Previous sales experience Why Join Us? Competitive basic salary of up to £40 K (Neg / DOE) Pension scheme 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us Opportunity to make an impact in a growing, dynamic company. Collaborative and energetic work environment with opportunities for career development. You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK – national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 9am - 5:30 pm Monday – Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with right to work full time (RTW) will be considered for this role. E&OE.

Overview We are seeking a skilled and enthusiastic Bartender to join our clients team located in the Hyde Park area. The role - Tuesday to Sunday every week. (Tuesday to Friday, 19:00 to 23:00. Saturday and Sunday, 18:00 to 22:00) - £11.44 per hour + holiday pay on top. - Pay is weekly. Duties - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring all equipment is properly cleaned and stored. - Engage with customers, providing excellent service and recommendations based on their preferences. - Monitor customer behaviour to ensure responsible alcohol service and adherence to food safety regulations. - Handle cash transactions accurately and efficiently, utilising basic maths skills for billing. - Assist in inventory management by tracking stock levels and reporting any shortages or issues.

As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!

About Us: We are a renowned, high-volume restaurant located in the heart of Central London, known for delivering exceptional service, a vibrant atmosphere, and a curated selection of premium beverages. With a dynamic and fast-paced environment, we pride ourselves on offering an unforgettable experience for our guests. Position Overview: We are seeking a highly skilled and passionate Head Bartender to lead our bar team and take charge of our beverage program. The ideal candidate will have extensive experience in a high-volume setting, a deep understanding of cocktails, spirits, wines, and beers, and the ability to mentor and inspire a team of bartenders. Key Responsibilities: Lead and oversee the daily operations of the bar, ensuring smooth service during peak hours. Create and implement a diverse, creative, and profitable drinks menu, including signature cocktails. Maintain a high standard of drink quality, presentation, and consistency. Manage stock levels, inventory, and supplier relationships to ensure cost-effective bar operations. Train, supervise, and motivate the bar team to deliver exceptional customer service. Ensure adherence to all licensing laws, health and safety regulations, and company policies. Handle customer feedback professionally and ensure a high level of guest satisfaction. Stay up-to-date with industry trends, techniques, and best practices to continuously improve the bar offering. What We're Looking For: Minimum of 3-5 years’ experience in a high-volume bar or restaurant setting, with at least 1-2 years in a leadership role. In-depth knowledge of mixology, classic and contemporary cocktails, and an extensive understanding of wines, spirits, and beers. Strong leadership, communication, and organizational skills. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. A proactive, hands-on approach with a passion for delivering an exceptional guest experience. A team player with a positive attitude and the ability to inspire and mentor others. What We Offer: Opportunity to work in a thriving, central London location within a respected and growing restaurant. Career development and growth within the company. A very competitive rate plus generous tronc for the right candidate. If you’re an experienced, ambitious, and passionate bartender ready to take the lead in a dynamic, high-energy environment, we want to hear from you! Apply today.

Bar Manager Organisation Name : Job Description / Responsibilities: • Ensure that customers receive high-quality drinks such as cocktails and coffees. • Manage a team of bar staff and ensure that customer service meets our restaurant standards. • Handling customer feedback and offering complimentary drinks for consumer complaints. • Coordinate and participate in promotional events. • Ensure that drinks are served on time specially during busy periods. • Recruit and train bar staff. • Monitor bar stocks and approve orders for suppliers. • Oversee the overall operation of the bar and ensure bar areas are kept clean. • Asist restaurant manager with daily operation. Job Type: Permanent Working Hours: Full-time (35 hours per week or more) Salary : £29,000 - £39,000 Visa/Sponsorship : Available

Junior Sales Executive (Field Sales) About Us: Traqr is a dynamic and innovative company that helps businesses grow and connect with their customers. We're looking for a motivated and enthusiastic Junior Sales Executive to join our team. Job Description: As a Junior Sales Executive, you'll be out and about, meeting with local businesses to introduce our innovative NFC Traqr cards. You'll be responsible for:  * Prospecting: Identifying and approaching potential clients, such as restaurants, barbershops, and other businesses.  * Sales: Selling our NFC Traqr cards to businesses of all sizes.  * Customer Service: Providing excellent customer service and support.  * Administrative Tasks: Completing necessary paperwork and updating sales records. Key Responsibilities:  * Field Sales: Actively seek out and approach potential clients in person.  * Product Demonstrations: Effectively demonstrate the benefits of our NFC Traqr cards.  * Sales Presentations: Deliver persuasive sales presentations to close deals.  * Relationship Building: Build strong relationships with clients to ensure long-term partnerships.  * Sales Reporting: Track sales performance and submit regular reports. What We Offer:  * Competitive Commission Structure: Earn a generous commission on every sale you make.  * Flexible Part-Time Work: Work 3 days a week, 4-5 hours per day.  * Training and Support: Receive comprehensive training on our product and sales techniques.  * Opportunity for Growth: Advance your career in sales and business development. Required Skills:  * Excellent communication and interpersonal skills  * Strong sales and negotiation skills  * Self-motivated and results-oriented  * Ability to work independently and as part of a team  * Basic computer skills  * Strong organizational and time management skills  * Full UK Driving License (preferred) paid training

We are seeking a business partner to manage the bar in a restaurant . An experienced bar manager in hospitality with people and service skills to manage a bar in the restaurant. He or she must have the skill to work behind a bar and in front of a house. You’ll also need bags of personality and a can-do attitude that might see you cleaning the beer line and making cocktails. if that’s what it takes to keep the business on track that day. Key tasks Training and motivating your staff Doing regular stock-takes and ordering as necessary Handling deliveries Maintaining the condition of beer and wine Making cocktails Capable of organising events to improve bar income Overseeing or liaising with the kitchen Enforcing health and safety rules Adhering to budgets, increasing profits, and managing cashflow Dealing with all levels of customers Marketing by the use of social media platforms Job Types: Full-time, Permanent Expected hours: No less than 8 per week Additional pay: Performance bonus Benefits: Company pension Discounted or free food Employee discount UK visa sponsorship Schedule: 12-hour shift Monday to Friday Weekend availability

Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)

AACS Limited has been an established family business for over 30 years, delivering the best expertise within the Air Conditioning and Refrigeration Sector across the North East and beyond. We are looking for a dynamic, experienced and driven individual to fill the role of a Projects Manager, to support the established team to provide our customers with the highest standards of designing, planning and installation of new projects. As part of the AACS Limited you can expect to work alongside a friendly and supportive close-knit team within the office environment and to lead and inspire the next generation of Air Conditioning Engineers. You will play a key role in a robust family business, where your suggestions are welcome and listened to. Role: The Projects Manager shall be responsible for ensuring that the service delivered is fully in accordance with the Customers’ requirements and specifications. The Sales and Project Manager shall be technically qualified, experienced in managing both small- and large-scale installation projects from dealing with customers’ enquiries in an efficient and friendly manner face to face, via telephone or e-mail. Pricing and preparation of sales quotations, ordering installation equipment, creating risk and method statements in line with the site requitements for each project and creating commissioning packs. Key Responsibilities: Project Planning: Develop comprehensive project plans, by surveying, designing, pricing, organising and running installation projects within Air Conditioning and Ventilation. Team Leadership: Lead and oversee installation, servicing and maintenance teams to deliver project objectives, ensuring effective communication and collaboration within the teams. Budget Management: Prepare project budgets, monitor costs, and ensure projects are completed within financial constraints. Client Liaison: Serve as the primary point of contact for clients, addressing concerns, providing updates, including dealing with the coordination of workforce and sub-contractors by attending site meetings with the client. Risk Management: Identify project risks, develop mitigation strategies, and resolve issues to ensure minimal disruption to project progress. Quality Assurance: Oversee quality control throughout the project life cycle, ensuring all work meets industry and company standards. Reporting: Prepare regular progress reports, including project status, risks, and financial health, for senior management. Compliance: Ensure all projects comply with health and safety regulations, as well as industry standards and best practices.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.

Tradstocks have been supplying stone to major cultural heritage, city infrastructure and modern build projects for over 25 years. Our commitment to delivering high quality stone matching the exact specifications of our customers has earned us a reputation for great service and made us the number one stone supplier in Scotland. We are looking for an experienced yard/site labourer for our growing production site at Tradstocks Westwood located at the Five Sisters Business Park. Applicants should have experience in: · Operating machinery, such as forklifts. · Factory or building site workplaces, following relevant policies and procedures. Main responsibilities include: · Operating machinery on walling production line and packaging materials. · Maintaining clear workstation, operating forklifts and managing stock. · Machinery and site safety checks. In house training and certification is provided. Hours: standard hours Mon to Fri 07:30 to 16:00, overtime as agreed. Job Type: Full-time Pay: From £12.00 per hour Expected hours: 39 per week Schedule: 8 hour shift Monday to Friday

- We seek an experienced bartender looking to leave the corporate scene for a small, creative community bar. We offer a fixed Sunday shift ending at 11:00 PM and a minimum of 24 hours per week. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.