Customer service team lead jobs in Kettering - Page 2Create job alerts

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

A leading pharmacy chain in the United Kingdom seeks a Pharmacy Manager responsible for overseeing daily operations, inspiring the team, and ensuring compliance with regulations. Candidates must be GPhC qualified pharmacists with strong leadership qualities and an understanding of NHS funding.

A prominent retail company is seeking a Store Manager in Wincanton to lead a team and ensure exceptional performance and customer satisfaction.

You will lead a team, ensuring that high standards of service are delivered while managing customer interactions. A leading building materials supplier in the United Kingdom is looking for a Customer Sales Supervisor. This role requires strong customer service and supervisory experience.

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction. Previous MSP experience and strong leadership skills are essentia

A leading catering company in Greater London is seeking a Retail Manager with a strong emphasis on team leadership and delivering exceptional customer service. You will lead your team to consistently achieve high standards while fostering a collaborative environment. The ideal candidate has a passio

The role involves overseeing store opening and closing procedures, ensuring cleanliness and proper stocking of shelves, and providing excellent customer service.

A leading catering service provider is seeking a Cafe Supervisor for their operations in London. This full-time role involves supervising a dedicated team, ensuring high-quality service and compliance with hygiene regulations.

A leading UK restaurant chain is looking for an Assistant General Manager to enhance team performance and ensure fast-paced operations. You will work closely with the General Manager, supporting and coaching your team while maintaining high energy in service. The ideal candidate leads with empathy a

The role involves leading a diverse quality team, developing quality processes, and ensuring alignment with customer requirements. The ideal candidate has 5+ years of team leadership and is skilled in project and data management. Strong communication and interpersonal abilities are essential to succ

A local authority in the UK is seeking two qualified Supervisors to manage a team of operational trade staff.

A leading interior landscaping company is seeking a passionate Field Service Team Leader to manage a team of service technicians in London. Your role will focus on delivering exceptional customer service and collaborating with your team to tackle challenges. If you have experience in team leadership

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

The ideal candidate will lead a dedicated team, manage inventory, and enhance customer satisfaction. A local cafe group in Greater London is seeking a dynamic General Manager to oversee store operations and ensure exceptional service. Experience in a managerial role within the hospitality industry i

A leading optical retailer in Greater London is seeking an Assistant Manager to lead the team and enhance the customer journey. Ideal candidates have customer-facing experience and previous team leadership. Join us to contribute to an inclusive work environment while making a difference in our custo

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo customers. Regularly analyze customer contacts and identify improvement actions/development to reduce the need for customers to contact CI team and therefore improve

The ideal candidate will have experience in hospitality or food service and demonstrate leadership abilities. A growing hospitality business located in East Midlands is seeking an Assistant Manager for their takeaway service in Allestree, Derby. Responsibilities include overseeing daily operations,

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

As a Service Team Lead at Compco Fire Systems, you’ll be at the heart of the service department, where your strategic thinking and operational expertise will help shape the future of our service team. As Service Team Lead, you’ll oversee a wide range of critical initiatives to drive our services

In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction. Join us on our growth journey and be part of a community that values diversity and teamwork. A leading automotive retailer in England seeks a Workshop Controller to be a vit

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

Essential skills include good communication, teamwork, and excellent customer service abilities. A family-run garden centre business in the United Kingdom is seeking part-time Garden Centre Team Members to enhance customer service and operations on weekends. The role involves heavy lifting and a var

A professional services company is looking for a Ground Maintenance Supervisor in South West London. The role involves overseeing efficient delivery of grounds maintenance, supervising a team, and ensuring compliance with health and safety protocols.

A leading agency in adult safeguarding is seeking a Team Manager for its Safeguarding Adults Service in Devon. The ideal candidate will possess exceptional expertise in safeguarding practice, leading a team of Social Care Assessors and Social Workers.

The Community Support Team Lead will contribute to this mission by providing hands‑on day to day management for our in‑house team, working alongside our Operations & QA/Training function to drive performance through quality and productivity improvements. Have good experience in a Customer Suppor

A leading engineering company in the United Kingdom is seeking a full-time Service Controller for their Farnham office. The role involves coordinating service engineers, managing breakdowns, and ensuring effective communication with customers. Ideal candidates will possess excellent time management

The role requires overseeing catering operations with a strong emphasis on exceptional customer service and team management. A leading catering service provider in the United Kingdom seeks an experienced Assistant Catering Manager. The ideal candidate will be passionate about food service, with prev

This role involves managing a workshop team, overseeing machinery maintenance, and ensuring health and safety compliance. A leading recruitment firm in the plant hire industry is seeking a Workshop Manager in Enfield, London.

A leading home improvement retailer in the UK is seeking an enthusiastic team member to supervise and motivate staff while delivering exceptional customer service. The ideal candidate will guide their team to maintain high store standards and assist in training new employees. If you're passionate ab

A leading retail company in Greater London is seeking a passionate Team Leader to oversee customer service and store standards. Your role will involve managing a small team, ensuring smooth operations, and maintaining high standards. The ideal candidate will have experience in a supervisory role, be

A prominent retail company in England is seeking a Floor Manager to support the store management team and enhance customer experience. You will lead and motivate your team to achieve high performance and maintain store standards. We require retail management experience and strong leadership skills.

A popular coffee shop chain in Greater London is seeking an Assistant Manager to oversee daily operations, ensure exceptional customer service, and lead the team.

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

In this role, you'll support the Store Manager, ensuring efficient operations and delivering exceptional customer service. A leading company in prestige beauty is seeking a dynamic Key Holder for their Greater London store.

A prominent garden center retailer is seeking a Kitchen Manager to lead the kitchen team and ensure high standards of food service in their restaurants. The ideal candidate will have experience in food service and management, be commercially aware, and capable of training staff to deliver an excelle

A leading retail company in the United Kingdom is seeking a Customer Assistant to provide outstanding service in a fast-paced store environment. The role includes assisting customers, managing stock operations, and taking charge of one's development.

A leading event company is seeking a Customer Service Manager in London to oversee customer service operations, manage personnel, and ensure high levels of customer satisfaction. The ideal candidate will have over 2 years of management experience in a customer-focused role and be skilled in communic

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. This

The role entails supporting the shop manager, leading both employees and volunteers, and ensuring a profitable customer-oriented environment.

This role emphasizes teamwork and a friendly atmosphere. An immediate start is available for the right candidate in a growing company that values quality service. A dynamic restaurant group in Greater London is seeking an experienced assistant manager to oversee operations and maintain high service

A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineers. In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction level

You will oversee food preparation, manage catering teams, and ensure exceptional customer service. The ideal candidate will have at least two years of catering experience, a Basic Food Hygiene certificate, and a passion for great food and service.

The Role: Customer Service Accreditation Lead. Own and maintain records of all licenses and accreditations held by customer service agents across the in-house operation. Familiarity with FCA and FOS requirements and how they apply to customer service roles.

A leading Asian-inspired quick-service brand in Greater London is seeking a Team Member to join its vibrant team. Responsibilities include preparing ingredients, cooking, and delivering excellent customer service in a fast-paced environment.

The role requires a background in hospitality, strong customer service, and people management skills. A leading national retailer is seeking a Café Manager in England to oversee daily operations at one of its welcoming cafés. Responsibilities include managing staff, increasing sales, maintaining c

You will help pre‑sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer‑facing teams cannot resolve. Team Leadership & Mentoring: Build, lead, and mentor a high‑performing L2 Support team. A

A leading home improvement retailer is looking for an Assistant Manager to support store operations and inspire the team to provide an excellent customer experience. The successful candidate will have experience in customer-facing roles, be highly organized, and manage various responsibilities throu