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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Job Description: Customer Success Manager – IT & Tech Recruitment.

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. This role offers the opportunity to play a key part in shaping Customer Success best practice within a scaling business, while building l

UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software. UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software. UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software.

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. This role offers the opportunity to play a key part in shaping Customer Success best practice within a scaling business, while building l

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. Play a hands-on role in shaping Customer Success processes. This role offers the opportunity to play a key part in shaping Customer Succe

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Demonstrated success managing high-value or strategic custo

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. This role offers the opportunity to play a key part in shaping Customer Success best practice within a scaling business, while building l

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. The mission of the Flagship Customer Success Manager is to protect and grow Magn

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Customer Success, Account Management, or a similar role within

A tech-driven customer service company in the UK is seeking a Mid-Market Customer Success Manager to enhance their customer experience. This role focuses on managing relationships with executive-level stakeholders, driving initiatives that ensure customer satisfaction and retention. This is a pivota

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world’s top law firms adopt, scale, and succeed with Legora. Help build and refine our Customer Success playbook - we’re buildin

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

The Customer Success Manager (CSM) will be UK‑based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. SaaS, customer success, or related implementation roles. This role manages

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

A technology company in the UK seeks a Customer Success Manager to oversee customer accounts and enhance satisfaction through relationship management. This role involves developing success plans, addressing customer needs, and collaborating with internal teams to improve services. Ideal candidates s

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transfor

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus.

The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and growth. A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and E

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks.

Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (Technical & Implementation) - UK.

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven c

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion t

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes, then we want to hear from you!. Have e

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Get notified about new Customer Success Manager jobs in. Collaborating and working in tandem with the Sales and Product team to orchestrate the necess

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success. Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, reven

Customer Success Manager within Fire Protection or similar. Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Track and report on customer engagement, retention, and revenue growth met

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

Customer Success Manager (Account Manager) page is loaded## Customer Success Manager (Account Manager)locations: London Officeposted on: Posted Yesterdayjob requisition id: R14892**Why it’s worth it:* Become a subject matter expert on assigned customers, their organ

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform.

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Ac

This role sits at the intersection of customer success, product, and commercial growth. Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS envir