Customer success jobs in Cardiff - Page 3Create job alerts

A fintech company in Cardiff is seeking a Customer Success Manager to lead and mentor a team focused on Learning & Development.

The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. You are excited by the startup environment; you want to contribute to fine‑tuning the structure and process to scale the custome

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager responsible for managing customer accounts, resolving issues, and championing customer-centric solutions to enhance relationships and boost retention. The ideal candidate should possess over 4 years of experienc

This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. You will support EMEA software customers, ensuring the

Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices. Facilitate regular business reviews with customer, Account team, and broader executive

A leading risk management firm in Cardiff is seeking a Customer Relationship Manager to provide dedicated support to clients during critical stages. You will ensure a frictionless customer experience through effective communication and problem resolution, while collaborating closely with internal te

Collaborate with Sales, Engineering, and Customer Success leadership. Customer Success or Account Management experience in complex B2B SaaS. We are currently looking for a Customer Success Manager - REMOTE.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

Strategic Customer Success Manager. You’ll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission‑critical part of their growth stack. Strategic Customer Success Manager.

Customer Success & Account Manager (CSAM). Customer Success (Value & Outcomes). The CSAM owns the end‑to‑end customer relationship — from onboarding and adoption to renewal and expansion.

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

Develop tailored Success Plans that translate customer goals into clear actions, milestones, and successful outcomes. We’re looking for a customer‑obsessed, strategic thinker who loves turning relationships into long‑term success stories. Commercial awareness without the hard sell — You can

A leading Ed-Tech company in the United Kingdom seeks a Revenue Operations Manager focused on Customer Success. You will optimize customer operations, drive satisfaction through data insights, and collaborate with cross-functional teams.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A leading provider of IoT solutions is looking for a Senior Customer Success Manager to manage a diverse customer portfolio and lead a high-performing team. This role requires at least 5 years of experience in customer success roles, with a focus on commercial growth and stakeholder management. The

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Proven leadership experience in Customer Success, Onboarding, or Account Management within a SaaS environment. The overall aim of the game is a succes

The successful candidate will have significant influence over customer success strategy and the chance to build a scalable team within a commercially driven environment. As Senior Customer Success Manager, you will oversee relationships with multiple customers, ensuring strong engagement, long‑ter

Energetic extroverted personality–you love working with customers and are customer obsessed. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdey

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. You will manage a number of existing customers, buil

Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving satisfaction and loyalty. As a Customer Success Manager for Enterprise and Strategic accounts, you will own the relation

Customer Success Manager - Account Management. Customer Success & Solutions Manager – EMEA. Customer Success Manager - Agriculture & Environment (Fresh Produce).

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Gain experience in customer success and grow your career in a fast-paced environment. As part of the Customer Success team, y

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer

Account management or customer success role, within an EdTech company, assessment platform provider or a technology-driven organization serving education and professional bodies, with demonstrable experience of growing account revenues. Customer Success Manager – Learning & Assessments. Customer S

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into r

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. This position offers an opportunity to contribute to customer satisfaction and process improvements. The role involves collabor

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. This role is deeply t

The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Account Management, excellent communication skills, and a background in the cybersecurity industry.

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

Customer Success Manager (EMEA) - Field Systems. Voice of the Customer and Technical Alignment:. This exciting and challenging role requires a successful applicant who is equally comfortable engaging in.

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. As a Customer Success Manager you will be expected to:.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

We are looking for a Customer Success Manager to join our team to train AI models.

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK. Own the customer success plan and project timelines; manage risks, dependencies, and resources to deliver on time and within scope.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Serve as the ‘voice of the customer’ and provide internal feedback on how we can better s

Experience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the other. Customer Success Manager (CSM) – French Speaking. An English and French speaking Customer Success Manager (CSM) for Europe to join our international team.

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. As a Customer Success Manager, you will build strong relationships with custo

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem‑solving. Technical Customer Success Manager, UK (remote).