Customer success jobs in Cardiff - Page 6Create job alerts

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

We look forward to reviewing your credentials and getting to know more about your experience!, and this role plays a pivotal part in creating a consistent global approach to Customer Success — with a focus on retention, payments adoption, and delivering success at scale This is a **player–coach

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Can guide medium to large customers through achieving their des

Apply4U is seeking a proactive Customer Success Specialist to help our clients get the best experience from our services. Make a difference in customers’ success. Build a career in the growing Customer Success field.

Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Customer Success Manager – Media Buying (UK). We are currently looking for a Customer Success Manager – Media Buying in UK. This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

With a strong emphasis on innovation, automation, and customer success, we empower 80,000 organizations to modernize their hiring and onboarding processes on a global scale. We are looking for a remote Customer Success Director. Establish and maintain excellent customer relationships at all levels;

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. Customer Success, Account Management, Support, or similar customer��

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

Ideal for those with a strong customer success background and soft skills. A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention.

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day to day management of assign

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. With a competitive salary of £50-60k plus bonuses, this position offers a chance to make a significant impact on customer satisfaction and retent

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

Customer Success & Delivery Manager (SaaS). Customer Success / Delivery Management within SaaS or Digital Transformation. You’ll work at the heart of customer delivery, turning manual, paper-heavy processes into seamless digital experiences.

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

You have 2+ years relevant customer success/customer service/account management. This is a unique opportunity offering exposure to managing both indirect partner and direct customer relationships with a career path to becoming a Customer Success Manager. Promote the Company’s services (enhancement

Customer Success Manager - North America. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Proficiency with CRM and customer success tools

Customer Success, Account Management, or similar. UK Customer Success Manager 🇬🇧. Drive customer adoption, success, and satisfaction across the full lifecycle.

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

A leading SaaS company is looking for an experienced professional to lead customer success initiatives. This position will significantly impact customer satisfaction and operational success.

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. This role is deeply t

The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Account Management, excellent communication skills, and a background in the cybersecurity industry.

This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize th

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. As a Customer Success Manager you will be expected to:.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK. Own the customer success plan and project timelines; manage risks, dependencies, and resources to deliver on time and within scope.

Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Substantial ex

We are looking for a Customer Success Manager to join our team to train AI models.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Serve as the ‘voice of the customer’ and provide internal feedback on how we can better s

Experience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the other. Customer Success Manager (CSM) – French Speaking. An English and French speaking Customer Success Manager (CSM) for Europe to join our international team.

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re