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A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join our growing Customer Success team. The Customer Success Manager will possess strong communication, relationship‑building, and problem‑solving skills. Please note th

Working closely with the Sales Managers of Customer Success, The Customer Success Team Leader will provide line management, capacity planning, pipeline management, coaching and development to support a team of Customer Success Executives. As Customer Success Team Lead, your primary responsibility is

The ideal candidate will manage hardware inventory, coordinate logistics, and support the Customer Success team. A global technology company in London is seeking a Sales & Office Administrator to enhance customer satisfaction and streamline office operations.

Ensure that a high level of customer service is given to all customers. Duties & Responsibilities of the Sales and Customer Success Representative. To Be Considered for the Sales and Customer Success Representative.

Senior Customer Success Manager. Customer Success bonus scheme if key KPIs are met. Implementation Lead - Customer Success.

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

A leading software company based in the United Kingdom is seeking a Senior Product Success Manager.

A dynamic startup in application security is seeking a strategic Customer Success Manager to drive customer onboarding and ensure successful integration of their platform. With excellent communication skills and experience in managing executive relationships, you will play a key role in maximizing p

If you believe customer success isn't a department—it's a mindset—then this is your opportunity to make a real impact. Customer Success, Account Management, or client‑facing SaaS/hardware support. Customer Happiness: You make customers feel heard, supported, and delighted.

Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. Ideal candidates will have extensive experience in Technical Customer Success, with strong communication skills and a soli

Influence and scale a key customer success function within a mission-driven tech company. Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterprise Software | SaaS | Technical Leadership. This leadership role will see you overseeing Customer

Proven experience scaling customer success or account management processes within fintech or B2B SaaS 0→1 environments. Founding Customer Success Manager at VC‑backed fintech startup. Design and own the end‑to‑end customer success lifecycle, including onboarding, engagement, and retention st

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. Customer Success, Account Management, or a client‑facing SaaS role (financial data experience a plus). The Customer Success Manager (CSM) role at AlphaSense is central to ens

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. Deliver a Stellar Customer Success Journey. To ensure your application has the best opportunity of success, your CV could cover the below measures of success with quantifiable results (e.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

At The Profs, Customer Success is a sales‑driven discipline. Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs. As part of our ambitious growth strategy within the Tuition Team,

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

A fintech scale-up in London is seeking an experienced Customer Success Manager to ensure customers maximize value from the solutions offered. The ideal candidate needs over 3 years of experience in customer success roles within SaaS or tech startups, combined with strong data analysis and relations

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and yo

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. The role is accountable for delivering customer outcomes, adoption, experience

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. To take ownership of cus

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. Customer Success) for enterprise software.

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). Act as the day-to-day partner for clients, driving adoption and successful use of the platform. Work closely with Client Success Directors to nurture long-term relationships.

Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities. Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity. Provide customer success engineering by proactivel

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Solid understanding of enterprise customer success practices focused on adoption, retention, upsell, and expansion. Customer Success, Solutions Arc

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. The

A SaaS scale-up in the learning-tech space is seeking a Mid-level Backend Developer to enhance their growing engineering team.In this remote-first role, you will develop and maintain backend services using C# and.NET, contribute to API design, and collaborate with a supportive team.With a salary of

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

A leading technology company is seeking a Head of UKI Customer Success to lead and innovate customer engagement and success strategies across the region. The successful candidate will have extensive experience in strategic decision-making, customer relationship management, and resource orchestration

A leading cloud services provider in London is seeking a Customer Success Engineer to develop and implement educational strategies and training programs.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

This is an exciting opportunity for a talented Customer Success Manager to play a key role in launching Tapi into a brand-new market. Customers who genuinely love the product. Ability to analyse customer behaviour and translate insights into action.

A leading fintech startup in London is seeking a Founding Customer Success Manager to shape the customer success function from the ground up. You will work directly with founders and finance teams, defining processes that enhance customer value and drive engagement.

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo