Customer support jobs in Bristol - Page 3Crear alertas

Technical Support Engineer - Remote Overview of Technical Support Engineer Our client, a rapidly growing global software company, is seeking a talented and enthusiastic Technical Support Engineer to join their technical support team. This is a great opportunity for someone who is passionate about technology and enjoys solving complex customer issues. In this role, you will serve as the primary technical point of contact for customers, embodying a customer-first mindset. The ideal candidate will be driven by continuous learning, thrive in a dynamic environment, and be committed to delivering exceptional support to enterprise customers. This position is remote, and looking for candidates based in the UK. Key Responsibilities of Technical Support Engineer • Provide prompt and effective technical assistance to customer inquiries via phone and email, adhering to SLA requirements., • Remotely troubleshoot and resolve software issues; escalate complex incidents to appropriate teams as needed., • Accurately document customer interactions, incidents, and solutions in the internal ticketing system., • Collaborate with other support engineers and cross-functional teams to ensure issue resolution., • Reproduce and analyze customer-reported incidents to assist in root cause analysis., • Contribute to the customer knowledge base by creating clear and helpful articles., • Participate in on-call rotation for out-of-hours support., • Engage in ongoing training to stay up to date on product developments and expand technical skills., • Maintain a professional and empathetic attitude, even in high-pressure or challenging support situations., • Analyze application log files to support troubleshooting and resolution. Required Skills and Experience of Technical Support Engineer • Strong ability to build rapport and trust with customers., • Excellent verbal and written communication skills., • Solid problem-solving abilities and a solution-driven approach., • Proven technical knowledge in Windows and Linux environments., • Experience supporting business-critical systems and prioritizing escalations. Preferred Qualifications for Technical Support Engineer • In-depth knowledge of both Windows and Linux operating systems., • Experience with technologies such as Virtualization, Networking, High Availability, and Backup., • Previous collaboration with internal development or engineering teams to resolve issues., • Ability to manage multiple cases and work efficiently in a high-volume environment., • Familiarity with enterprise storage platforms (e.g., NetApp, Dell, Nutanix)., • Working knowledge of Microsoft Server and domain administration., • Exposure to cloud infrastructure like AWS or Azure. Benefits • Remote work flexibility, • Pension contribution, • Cycle-to-work scheme (if applicable)

My client are looking for a skilled CRM & Data Business Analyst with proven experience in Marketing to join there growing digital and data team. This role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: • Gather, analyze, and document business requirements for enhancements and integrations within Marketing., • Support the design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys., • Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics., • Translate business needs into functional specifications and ensure alignment with system capabilities and best practices., • Collaborate with data teams to define, validate, and manage customer data models, ensuring data integrity and compliance (e.g., GDPR)., • Develop dashboards and reports to provide actionable insights on campaign performance, lead conversion, and customer behavior., • Liaise between marketing, sales, and IT stakeholders to ensure CRM and marketing initiatives meet business objectives., • Provide training and documentation to end-users to maximize adoption and effective use of the platform., • Champion best practices in CRM usage, data management, and marketing automation. Key Skills & Experience Essential: • 3+ years’ experience as a Business Analyst in a CRM environment., • Strong hands-on knowledge of Marketing (email marketing, customer journeys, segments, lead scoring, etc.)., • Data Reporting & Insights experience., • Proven experience mapping business processes and translating them into CRM functionality., • Solid understanding of data management, data modelling, and reporting tools (e.g., Power BI, Excel)., • Experience with requirements gathering, process documentation, and stakeholder workshops., • Familiarity with GDPR, consent management, and marketing data governance. Desirable: • Experience with Power Platform (Power Automate, Power Apps, Power BI)., • Exposure to integration projects (e.g., connecting CRM to ERP, websites, or third-party marketing tools).., • Background in digital transformation, customer experience, or data analytics initiatives. Please apply for immediate consideration

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Junior Cloud Infrastructure Engineer This role is centred on supporting members of the cloud engineering team with process improvements and automation while fostering hands-on experience with designing, deploying, and automating technical infrastructure for BDO Global IT. Key responsibilities include assisting colleagues with infrastructure as code, system administration, and operations across the application portfolio, while also helping manage applications to maintain data integrity, availability, performance, recoverability, and security in line with established policies and service levels. Key accountabilities: Performance and progress in the following areas will be the priorities for this position: • Assist in administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies., • Automation of re-occurring tasks and processes related to the Applications and Cloud Infrastructure, using tools such as Azure Automation and PowerShell., • Standardisation and documentation of common procedures that cannot be easily automated, for execution by other resources or teams., • Assisting in the deployment of pipelines and creating infrastructure as code templates to support them., • Working to resolve tickets as they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards., • Provide customer support in addition to general duties and contribution to team objectives., • Participate in the projects that change existing services, establish new services or retire services from an operational implementation and support perspective with guidance from the senior engineers. Qualifications and experience • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge., • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge. Azure PaaS infrastructure, such as Azure apps, Azure storage, Key Vault, Azure SQL Failover groups, Azure Traffic Manager. • Tenant, subscription, and resource management in Azure., • Microsoft Entra ID., • Exposure to Bicep / Terraform templates would be an advantage., • Exposure to deployment pipelines in Azure DevOps and/or Octopus Deploy would be an advantage., • Experience working with custom internally developed applications and interacting with development teams preferred., • Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with:, • Adherence to formal change management processes., • Delivery of services and support to defined service levels., • Experience using IT Service Management systems., • Effectively demonstrates teamwork, problem solving, initiative and integrity., • Strong communication skills, both interpersonal and written., • Able to properly organise and structure workloads and time management. This role requires a strong working relationship with both internal and external resources: Internal: • BDO Global IT Infrastructure team (~20 members)., • BDO Global IT leadership team., • BDO Global IT development teams., • BDO Global IT security team. External: • Member firms (our customers)., • Short and long-term contractors. Privacy statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

Are you passionate about transforming operational excellence through data? Do you have experience with Celonis? Do you thrive in a fast-paced, regulated environment where analytics drive strategic decisions? A great opportunity to join a leading global insurance company and help shape the future of operational performance across the UK and Ireland. About the Role As the Operation Excellence Data Mining & Analytics Lead, you’ll be at the forefront of our Operational Excellence (OpEx) strategy. You’ll define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities • Lead the data strategy for OpEx mining and analytics across UKI., • Identify process inefficiencies and performance gaps using advanced analytics., • Develop dashboards and reporting frameworks to support transformation and digitisation., • Ensure governance around data quality, security and ethical analytics use., • Translate complex data into clear, actionable insights for senior stakeholders., • Build and manage high-performing analytics teams, partnering with IT, AI and other guilds., • Oversee resource allocation and guild standards to ensure consistent delivery. What We’re Looking For • Proven experience in leading data analytics, • Hands-on expertise in data mining, machine learning and predictive analytics., • Strong background in process mining tools like Celonis, UiPath, RE-infer, Celonis, Software AG, signavio, • Deep understanding of Business Process Architecture and value stream management., • Exceptional stakeholder management and technical leadership skills., • Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You’ll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams, and external suppliers. You’ll also work closely with our AI Hub, procurement, and people functions. Why Join Us? • Be part of a global leader in insurance with a strong commitment to innovation., • Drive meaningful change in how we operate and serve our customers., • Work in a dynamic, inclusive and forward-thinking environment., • Enjoy flexible working, competitive benefits and opportunities for growth. The package • Salary: £60,000 -£74,000, • Bonus: Annual bonus c8%, • Pension: Up to 12% company contribution, • Life assurance – 10x Annual Salary., • Private Medical Cover, • Holiday - 25 days Ready to make an impact? Apply now or reach out to our Talent Acquisition team to learn more.

Role: Junior Data Engineer Location: Bristol, UK with Hybrid ( 2 Days Onsite a Week) Role Type: Permanent /Full time Job Salary: Depends on Experience Role Summary: As a Junior Data Engineer, you’ll help design, build and maintain data pipelines and platforms that enable our clients to unlock the value in their data. Are you comfortable working in an ambiguous environment, where you build strong working relationships, and use data to understand client problems? Are you inquisitive and comfortable with questioning and challenge constructively? Sometimes you’ll work with experienced engineers and data scientists to deliver high-quality, secure, and scalable data solutions — gaining exposure to multiple cloud platforms (AWS, Azure, OCI, GCP) and technologies such as Palantir Foundry, Databricks, Spark, and Airflow. Other times you will be working directly with the client, using your analytical and data skills to support their decision-making. You don’t need to be an expert in everything — we’ll give you the support, training, and mentoring to build your technical depth over time. What matters most is your enthusiasm for data engineering, curiosity to learn new tools, and ability to think critically about how data can solve real-world problems. Key Responsibilities: • Develop and maintain data pipelines for ingesting, transforming, and modelling structured and unstructured data., • Work across cloud platforms (AWS, Azure, OCI, GCP) and Palantir Foundry environments to deliver and maintain robust data solutions., • Support data modelling and warehousing activities using best practices in schema design and data governance., • Contribute to ETL/ELT development, testing, and automation using tools such as Python, SQL, Airflow, or Azure Data Factory., • Collaborate closely with analysts, scientists, and architects to ensure data solutions meet business needs., • Participate in Agile delivery teams, including sprint planning, code reviews, and show-and-tells., • Learn and apply DevOps and CI/CD principles to improve data deployment and reliability., • Document work clearly and share knowledge with your team. Essential Skills & Experience: • Interest and demonstrable experience in a data engineering, data analytics, or related technical capability. This could be previous employment, work experience or self-study and personal projects., • Understanding of data fundamentals — including data pipelines, data modelling, and data quality principles., • Awareness and experience working with different types of data., • Experience with SQL and familiarity using Python for data transformation and automation., • Hands-on experience (or strong interest) in one or more cloud platforms: AWS, Azure, or GCP., • Interest in working with Palantir Foundry or similar enterprise data platforms., • Good communication skills and ability to work as part of a multi-disciplinary, Agile team, and as an embedded team member in a customer environment., • Eligible for UK Security Clearance (or 5+ years UK residency. Desirable Skills & Exposure • Familiarity with data lakes, warehouses, or streaming architectures (e.g. Databricks, Spark, Kafka)., • Experience with ETL tools, orchestration frameworks, or automation pipelines., • Understanding of version control and CI/CD (e.g. GitHub, Azure DevOps)., • Awareness of data governance, lineage, and cataloguing tools., • Curiosity to explore infrastructure as code, containerisation (Docker/Kubernetes), or data observability tools

AspiraCloud is seeking another highly skilled Technical Consultant with expertise in Microsoft 365 to join our team. The ideal candidate will be responsible for providing hands on technical leadership, practical delivery and advanced support to our customers, ensuring the successful implementation and management of Microsoft 365 solutions and projects. This role requires a deep understanding of Microsoft 365 technologies, excellent problem-solving skills, and the ability to work collaboratively with various teams. A sound understanding of Microsoft Intune is essential and other technologies will be a bonus. You must also be an excellent communicator as you will be required to work onsite directly with our customers. You must be able to speak human as well as computer. Key Responsibilities: • Technical Leadership and Delivery: Provide technical guidance and support to customers, ensuring the successful implementation and management of Microsoft 365 solutions., • Project Management: Lead and participate in various projects, including migrations, setups, and integrations, • Documentation: Create and maintain technical documentation, including setup details, migration plans, and status reports, • Collaboration: Work closely with the Operations department and other teams to ensure seamless integration and support of Microsoft 365 solutions, • Training: Conduct training sessions and provide guidance to customers and internal teams on Microsoft 365 best practices, • Security: Manage and monitor security measures, including privileged identity management and app protection policies, • Customer Support: Address and resolve advanced customer issues related to Microsoft 365, including email access, account setup, and security access in a third line support role. Essential Qualifications: • Education: NVQ Level 4 or above., • Experience: Minimum of 5 years of experience with a focus on Microsoft 365 solutions., • Skills: Proficiency in Microsoft 365 technologies, including Intune, SharePoint, OneDrive, Teams, and Exchange., • Strong problem-solving and analytical skills., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Experience with project management and documentation., • Knowledge of security measures and best practices in Microsoft 365. Desired Qualifications: • Certifications: Willing to work towards a range of Microsoft Certified qualifications., • Experience with migration tools and processes, such as BitTitan and ShareGate., • Experience of Azure IAAS., • Market Awareness: A willingness to demonstrate skills relevant to a modern cloud experience and knowledge of how that can help an enterprise is desirable.

VMware Consultant – Cloud Foundation IT Expert Senior (Senior Engineer / Consultant) Location: Remote with occasional client visits (London / client sites as required) Contract Type: Contract – Associate Role Duration: ASAP – April 2026 Day Rate: £550–£630 (dependent on experience) – inside ir35 Clearance: SC Cleared preferred (non-SC, clearable candidates welcomed) Overview We are looking for an IT Expert Senior with strong hands-on experience in VMware Cloud Foundation (VCF 5.2) to support delivery across enterprise-scale customer environments. This role suits a senior VMware engineer or consultant looking to work on complex, long-running VCF programmes with progression towards VCF9. (we will train and cert you to VCF9) You will operate as a key delivery consultant within project teams, supporting build, automation, optimisation and operational handover activities. Key Responsibilities • Build, configure and support VMware Cloud Foundation platforms (VCF 5.2), • Assist with upgrades and readiness for VCF9 environments, • Support vSphere, vSAN, NSX and Aria Suite implementations, • Deliver automation and provisioning using Aria Automation and scripting tools, • Contribute to technical documentation and operational handover, • Work collaboratively within secure, multi-supplier delivery teams Skills & Experience • 2+ years’ experience working with VMware Cloud Foundation, • Strong hands-on capability across core VMware technologies, • VMware certification (VCF / VCP preferred), • Exposure to Aria Operations and Aria Automation, • Automation and scripting experience beneficial, • Comfortable operating in structured, security-aware environments, • SC Clearance preferred, or willingness and eligibility to obtain clearance Engagement Model (Both Roles) • Engagement as an associate consultant, assigned per customer project, • Expectation of continuous work, potentially across multiple clients, • Remote-first delivery with occasional on-site attendance, • Travel and accommodation expenses covered where required

Sales Support Lead - Bristol - New Role A leading Bristol-based organisation requires a highly organised and motivated Sales Support Lead to manage its sales development activites. The successful candidate will play a critical role in ensuring the success of the business by providing comprehensive administrative and sales support throughout the entire sales life cycle - including the development of additional sales and contract renewals. Suitable candidates will have the following experience: • At least 2 years of practical experience in a similar role., • Strong experience of using CRM systems (such as Salesforce, Hubspot, Pipedrive) as well as Microsoft 365 Office Suite, SharePoint and business-related software., • Substantial customer relationship management experience, preferably within the healthcare or digital technology sector., • A successful track record of working to tight deadlines., • Experience in dealing with customers and suppliers and prioritising outstanding tasks., • Experience in dealing confidently with colleagues of all levels (to include CEO)., • Public sector sales experience would be advantageous. Additionally, you wil have the following: • Good interpersonal, communication and presentation skills, both written and oral., • Good understanding of public sector procurement processes., • Team player with a pragmatic attitude., • Self-starter with great determination and motivation to succeed., • Good time management, organisational and planning skills., • Confidence in working closely with Senior Management Team is key. Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader.

🚀 Node.js Voice Automation Developer – Contract 📍 Location: UK – Fully Remote 💰 Rate: £480 per day – Outside IR35 ⏱ Duration: Initially 3 months 📅 Start: Must be available to start first week of January The Role We’re looking for an experienced Node.js Developer with strong voice automation / IVR experience to join a high-profile digital transformation programme. The client is migrating critical customer claims and appointment booking journeys from legacy platforms (ServiceBench and Click) into a modern environment using IFS and Google Dialogflow CX. This work is heavily focused on API rebuilds, voice flows, and seamless customer experience. Key Responsibilities • Develop and maintain backend services using Node.js for voice automation and customer journey orchestration, • Build, integrate and optimise RESTful APIs for claims, appointments, and customer history, • Update and enhance IVR flows and logic to align with new IFS behaviours and Dialogflow CX, • Implement strong security and authentication best practices, • Collaborate with technical and business teams to validate, test, and document customer journeys, • Support knowledge transfer and technical upskilling across the team Essential Skills & Experience • Strong hands-on development experience with Node.js, • Proven experience delivering voice automation / IVR solutions, • Strong background in RESTful API design and integration, • Experience working with cloud APIs, • Solid understanding of security and authentication in cloud-based applications, • Excellent problem-solving, debugging and troubleshooting skills, • Ability to work independently and deliver under tight timelines Nice to Have • Experience with Google Dialogflow CX, • Exposure to IFS or similar enterprise platforms, • Experience migrating from legacy platforms

Principal Solutions Architect (Software) Location: Remote (UK) - (Excludes London) Salary: £130,000 – £150,000 + 15% Bonus A leading digital consultancy is seeking a highly experienced Principal Solutions Architect to drive the design and delivery of innovative, scalable solutions that have a real-world impact. You will play a strategic leadership role in guiding architecture across complex programmes, mentoring teams, and engaging senior stakeholders to ensure technical excellence and business value. Key Responsibilities: • Own and deliver high-quality architectural solutions for large-scale digital transformation programmes., • Guide agile delivery teams by clarifying business outcomes, technical constraints, and architectural priorities., • Lead architectural discussions with senior stakeholders, defining strategic direction and design principles., • Support and grow teams of architects and engineers through mentorship, coaching, and career development., • Represent architecture within account teams, contributing to customer strategy, proposals, and delivery assurance., • Champion technology standards, innovation, and knowledge-sharing across the organisation., • Influence policies, frameworks, and technical strategy for long-term delivery success., • Balance hands-on architectural support with strategic leadership across multiple programmes. Minimum Requirements: • Demonstrated experience leading end-to-end architecture for varied and complex technology deliveries., • strong blue-chip consulting experience, • Ability to communicate architectural concepts clearly to both technical and non-technical audiences., • Experience managing multiple projects simultaneously, particularly under tight deadlines., • Proven success in designing and delivering modern, multi-tier software systems., • Strong understanding of solution architecture and stakeholder negotiation., • Skilled in balancing non-functional requirements such as scalability, security, and performance., • Engineering background with hands-on understanding of software development practices., • Familiarity with cloud platforms such as AWS and Azure, including SaaS and PaaS offerings., • Commercial awareness and experience influencing project or product success., • Strong client-facing and stakeholder management skills, including C-level engagement., • Demonstrated ability to lead, coach, and develop technical talent. Desirable Experience: • Active involvement in tech communities or thought leadership., • Contribution to best practices or policy development in technology delivery., • Passion for driving continuous improvement in people, process, and platforms. Why Apply: • Competitive salary of £120,000 – £140,000 + 15% bonus + shares, • Flexible hybrid/remote working options within the UK, • Opportunity to shape architectural direction across transformative digital programmes, • Collaborative, inclusive team culture focused on innovation and personal development, • Work on impactful projects that affect millions of users If you're a visionary technical leader ready to shape complex digital solutions at scale, this is a rare opportunity to join a forward-thinking consultancy where your expertise will make a difference.

Why Ocado? Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners , developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role We wouldn't be able to positively impact the way the world shops without our passionate team members. This Technical Support Technician role exists to support the management and maintenance of all in-vehicle and transport technology across our on-road fleets, including home delivery vans, LGVs, minibuses, and Zoom vehicles. We are looking for a resilient and self-motivated communicator to join our team. The aim is to ensure our proprietary technology is operating at optimum levels , supporting the implementation of new technologies as well as maintaining and repairing existing solutions , which includes systems in the vehicles and handheld devices used by drivers for deliveries and checks. This is a hybrid role based at one of our sites across England, with the closest site to you designated as your home location. You will work an average of 2 days a week onsite. This role involves a lot of autonomous, solo work, but travel to other office sites, when required, is expensed. You will be As a Technical Support Technician, you will leverage your analytical fault-finding skills and technical understanding of operating systems to deliver seamless technical support for our national fleet. This role accentuates technical tasks, including: • Executing technical fixes for logistics in-vehicle devices, which involves repairing and updating devices (by managing ticketing systems, Android MDM software, and completing remote fixes) and building new devices., • Taking responsibility for the deployment of software updates and the management of in-house developed apps, as well as basic hardware fixes., • Coordinating with the maintenance provider for arranging physical device repairs and decommissioning outdated devices., • Supporting in-vehicle systems (e.g., vehicle tracking, collision cameras, driver performance equipment ) by diagnosing and repairing faulty equipment returned from Vehicle Technicians., • Supporting the roll-out of new technologies, including vehicle installations and technician training. About You We understand that starting a new role can be a big transition. We are committed to supporting you! When you begin, we will provide the necessary training and guidance as you start your journey learning the ropes. Here is what we are looking for...Your knowledge, eagerness, and ability to thrive in a technical support environment. We need someone who is adept at prioritising and handling multiple tickets and can effectively demonstrate good stakeholder communication. Some essential skills/abilities we are looking for include: • Experience working at a Level 1/Level 2 IT support capacity (or similar experience with a service desk support role), • You must hold a current UK Driving Licence (There will be visits to other sites on occasions), • You must have analytical fault finding skills - Finding the root of an issue is your goal!, • You must have a basic understanding of technology and operating systems., • You must be a clear communicator , able to communicate in a technical way with service providers and suppliers. What do You get in return? Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. • Cycle to Work schemes;, • 15% off your Ocado.com shopping;, • Company shop offering discounts of up to 70% on groceries from leading brands and major retailers;, • Exclusive travel, retail and leisure discounts nationwide;, • Employee Assistance Programme. We’re in it together, we are proud of what we do, we can be even better Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.

Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem • Meeting with stakeholders who may not be clear on what they really need, • Using discovery sessions, workshops and structured questioning to uncover the real business problem, • Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience, • Translating business goals into a clear roadmap of data and AI work that everyone can understand, • Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work • Acting as a trusted advisor to product owners, heads of department and executives, • Helping clients prioritise use cases based on value, feasibility and risk, • Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact, • Preparing and delivering client presentations, proposals and updates that tell a clear story, • Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes, • Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: • Designing and building data pipelines, batch or streaming, that support the desired outcomes, • Working with engineers and architects so your work fits cleanly into existing systems, • Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks, • Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: • Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake, • Implementing guardrails so models do not leak PII or generate harmful or off brand content, • Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective, • Fine tuning and optimising models so they perform well for the use case and budget, • Designing agentic workflows where they genuinely improve outcomes rather than add complexity, • Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: • Experiment tracking and model versioning so you know what works and can roll back safely, • CI/CD pipelines for ML so improvements reach users quickly and reliably, • Monitoring and alerting for models and data so you can catch issues before they damage trust or results, • Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: • Data is accurate, traceable and well managed so decisions are sound, • Sensitive data is handled correctly, protecting users and the business, • Regulatory and compliance requirements are met, avoiding costly mistakes, • Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: • Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes, • Working closely with product managers, engineers and business stakeholders to prioritise work that matters, • Facilitating workshops, playback sessions and show and tells that build buy in and understanding, • Coaching and supporting junior colleagues so the whole team can deliver more value, • Representing the company professionally in client meetings and at industry events What we are looking for Experience • Around 3 to 6 years of experience shipping ML or GenAI solutions into production, • A track record of seeing projects through from discovery to delivery, with clear impact, • Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education • A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering, • or, • Equivalent experience that shows you can deliver results Technical skills Core skills • Strong Python and SQL, with clean, maintainable code, • Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics, • Experience with PyTorch or TensorFlow GenAI specific • Hands on experience with LLM APIs or open source models such as Llama or Mistral, • Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate, • Ability to evaluate and improve prompts and retrieval quality using clear metrics, • Understanding of safety practices such as PII redaction and content filtering, • Exposure to agentic frameworks Cloud and infrastructure • Comfortable working in at least one major cloud provider. AWS, GCP or Azure, • Familiar with Docker and CI/CD pipelines, • Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps • Experience with data warehouses such as Snowflake, BigQuery or Redshift, • Workflow orchestration using tools like Airflow or Dagster, • Experience with MLOps tools such as MLflow, Weights and Biases or similar, • Awareness of data and model drift, and how to monitor and respond to it before it erodes value Security and governance • Familiar with secure development practices, • Experience working with sensitive data and following relevant policies and regulations Soft skills, the things that really matter • You are comfortable in client facing settings and can build trust quickly, • You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value, • You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics, • You are happy to push back and challenge assumptions respectfully when it is in the client’s best interest, • You like helping other people grow and are happy to mentor junior colleagues, • You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. • Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir, • Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM, • Search and ranking experience. For example Elasticsearch or rerankers, • Background in time series forecasting, causal inference, recommender systems or optimisation, • Experience managing cloud costs and IAM so value is not lost to waste, • Ability to work in other languages where needed. For example Java, Scala, Go or bash, • Experience with BI tools such as Looker or Tableau, • Prior consulting experience or leading client projects end to end, • Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community #DataAIConsultant #DataConsulting #AIConsultant #GenAIConsultant #HiringNow #DataScience #MachineLearning #GenAI #LLM #MLOps #DataEngineering #Python #BusinessValue #ImpactDrivenAI #ValueDrivenAnalytics #DataDrivenDecisions #ProductionAI #HybridWork #RemoteFriendly #FlexibleWorking

Fullstack Developer – Python | Reactjs | AWS 💵 £60,000 - 90,000 + share options/Bonus 📦 Private medical + GP service | 25+ days holiday | Paid sabbaticals | Flexible working 💻 Python, ReactJS, AWS 📍 Remote (UK) or Hybrid (Central London) 📈 Profitable and scaling business ⭐⭐⭐⭐⭐ Exceptional Glassdoor We're partnered with a profitable, VC-backed fintech scale-up that’s helping thousands of small businesses across Europe thrive with ethical funding. They combine modern approached to software engineering with a strong sense of purpose and employee wellbeing. They're one of the UK’s standout tech employers in the fintech space. They're hiring Backend and Full Stack Software Engineers to work within small, product focussed teams. They're building a broad range of new products across business areas. It's a high-impact opportunity to work closely with industry leading Technical Leaders who are experienced in delivering novel fintech products. You’ll ship code daily, iterate quickly, and be excited to launch and scale this new product. Ideal Profile: • Strong backend or fullstack software engineering experience with relevance to their stack Ideally proficient in front end technologies (e.g. React), • Experience building scalable back end systems, ideally for customer-facing products, • Clear experience building and consuming RESTful APIs Bonus Points For: • A strong numerical or technical background, underpinned by a degree in Maths, Physics, Computer Science, Engineering This is a high-impact opportunity to shape a major revenue channel at one of Europe’s leading fintech innovators, with the freedom, tooling, and support to grow. Fullstack Developer – Python | Reactjs | AWS

Senior Anaplan Consultant Remote - some travel may be required occasionally UK SystemsAccountants is working with a fast‑growing EPM consulting firm that is scaling up its Anaplan practice. This is a fantastic opportunity to join a high‑performing team delivering complex and transformative projects across Finance, Supply Chain, HR, and Sales Operations. The opportunity: • Lead and deliver Anaplan implementations, defining scope, approach, and plans that meet customer objectives., • Partner with clients to ensure projects are delivered on time, on budget, and to the highest quality., • Act as a trusted advisor, challenging constructively and guiding senior stakeholders through complex journeys., • Design elegant technical solutions to complex business problems, overcoming obstacles with creativity and persistence., • Broaden your domain expertise across multiple business functions and industries to support the Connected Planning vision. Why Join? • Be part of a culture of excellence, working on diverse and challenging projects that push you outside your comfort zone., • Engage with customers from the earliest stages of transformation programmes, building advisory and consulting skills alongside technical expertise., • Work in a close‑knit team where collaboration, support, and every voice matters., • Develop beyond Anaplan into related areas such as middleware, data warehousing, and programming, while keeping pace with the latest platform developments. What We’re Looking For • Proven experience across several Anaplan implementations (or cross‑trained from another EPM tool)., • Deep domain knowledge in Finance, Supply Chain, or another major business function., • Strong consulting and communication skills, with confidence engaging senior stakeholders., • Commercial awareness and experience delivering projects successfully to scope, budget, and timeline., • Self‑motivation, responsibility, and a drive for excellence., • A proactive mindset, thriving in complex and ambiguous environments, with the ability to bring structure and clarity., • Be based in the UK with no visa restrictions Please send your CV to

Position: Principal Salesforce Engineer Location: Leeds, Bristol, Bournemouth, Tunbridge Wells, Middlesbrough - hybrid Salary: £100,000 to £110,000 (DOE) + bonus and excellent benefits Summary A leading financial services organisation is looking for a Principal Salesforce Engineer to take a pivotal role in its digital transformation. You will lead engineering teams to design and deliver enterprise-scale Salesforce solutions, integrated with .NET and Azure platforms, supporting business-critical systems and improving customer experience. Principal Salesforce Engineer Responsibilities • Lead Salesforce-focused product engineering teams, driving delivery of transformation projects, • Provide technical direction, hands-on code reviews, and enforce engineering best practice, • Collaborate with Product Owners, Scrum Masters, and business stakeholders to ensure outcomes meet business needs, • Shape and deliver engineering strategy as part of the leadership team, • Evaluate emerging Salesforce technologies and wider solutions for enterprise adoption, • Ensure systems meet performance, scalability, security, and regulatory requirements Principal Salesforce Engineer Requirements • Proven experience leading Salesforce engineering teams within large enterprises, • Strong expertise across the Salesforce ecosystem, including integration with multiple platforms, • Experience with Azure, .NET services, ADO pipelines, and React applications advantageous, • Ability to align technical delivery with business strategy and manage senior stakeholders, • Financial services or insurance sector experience desirable, • Strong knowledge of Agile practices and modern software engineering principles What’s in it for me? • Competitive salary and annual bonus, • Generous pension and life assurance, • Private healthcare, • 28 days holiday plus bank holidays, with options to buy or sell leave, • Flexible hybrid working model, • Professional development and wellbeing support SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.

Support Lead – Dynamics 365 Business Central Remote Salary between 50-60k (BC Partner Customer Experience + Functional Expertise) I’m working with a growing Microsoft Dynamics 365 Business Central partner who are looking for a Support Lead to take ownership of their customer support function and ensure clients receive a first-class experience throughout their ERP journey. This role suits someone who is both functional in BC and customer-focused, with the ability to manage support analysts, handle escalations, and build strong relationships with end-users. What you’ll be doing Leading the day-to-day Support function and overseeing ticket flow, SLAs, and customer satisfaction Acting as the senior escalation point for BC issues across finance, warehousing, supply chain, and integrations Working closely with customers to understand their business processes and ensure ongoing smooth system usage Owning customer experience: check-ins, feedback loops, service reviews, and overall relationship management Prioritising, delegating, and improving internal support processes Supporting small enhancements, configuration, and basic functional changes in Business Central Cross-collaborating with development, consultancy, and project teams to resolve more complex cases What they’re looking for Strong Business Central functional experience (Finance, Warehousing, or Supply Chain ideally) Previous experience in Support, Service Desk, or Customer Success within a BC/NAV partner Someone who can communicate clearly with customers and act as a trusted advisor Ability to coach/mentor junior support analysts Understanding of integrations, extensions, and general BC technical landscapes Proactive mindset and ownership of the customer journey Why join? Work directly with an ambitious BC partner in a role with real impact on customer satisfaction and retention Autonomy to improve the way support is delivered Opportunity to step into a leadership role while staying hands-on with Business Central

Title: Software Engineer (Backend) Location: United Kingdom Type: 6 Months Contract Job Description: This is a generalist mid-level backend position within the Ads Organization. Technologies used on the team include: • Languages: Go, Python, Scala, • Frameworks: Spark, Thrift, Kafka, • Data stores: Postgres, BigQuery, Redis, Druid, • Tools: Kubernetes, Airflow, Docker Job responsibilities: • You will work with the existing engineering team and help contribute to the direction of the projection and team, • Collaborate with cross-functional teams to design, develop, and implement solutions, • Create and maintain APIs, rSpec testing suite, and middleware to facilitate data flow between systems, • Perform system analysis, troubleshooting, and debugging to identify and resolve integration issues, • Ensure compliance with security protocols and data privacy regulations during integration processes, • Troubleshoot and optimize application performance to provide optimal experience, • Ability to design maintainable database schemas and easy-to-understand data structures, • Ability to design technical solutions with little direction or guidance, • Engage in the team's organizational processes, such as planning, backlog refinement, and sprint reviews, to ensure effective collaboration and feedback, • Collaborate with product managers and designers to understand requirements and translate them into technical solutions, • Proactively identify and address potential technical issues and bottlenecks Required Qualifications: • 3+ years of software development experience in one or more general purpose programming languages (Java, Scala, Go, C++, Python)., • Project Management: Support day-to-day project management tasks, including providing project updates and managing timelines., • Problem Solving in Ambiguity: Tackle ambiguous problems with creativity and resourcefulness. Define and iterate on solutions in the face of incomplete information., • Independent Drive: Proactively identify opportunities for improvement and drive initiatives forward with minimal supervision. Bonus Points: • Experience working in the Ads domain, • Experience or interest in the advertising business and understanding customer needs, • Experience with prompt engineering, machine learning or data science.

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions. Key Responsibilities • Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery., • Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps., • Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints., • Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards., • Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption., • Own and evolve estimation models, technical collateral, and reusable solution assets., • Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams., • Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions., • Act as a resident architect for strategic accounts as needed, supporting long-term customer success. Required Qualifications • 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience., • Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM)., • Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle., • Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting., • Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks., • Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required., • Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field. Preferred Qualifications • Experience with large-scale ServiceNow transformations or enterprise platform adoption programs., • Familiarity with integrations, custom app development, and multi-instance architecture., • Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases. Why Alcor? At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.

UK / Ireland Remote Up to £75,000 A growing Microsoft Solutions Partner with customers across the UK and Ireland is looking for a Business Central Developer to join their expanding ERP and Power Platform team. They work across a variety of industries including supply chain, warehousing, manufacturing, field service, retail, fire & security, and deliver tailored Business Central solutions that drive real operational improvement. About the Role This is a developer-first position, ideal for someone highly capable in AL development who is also keen to build stronger functional and customer-facing skills. You’ll take ownership of technical delivery while having the opportunity to get involved in requirements gathering, workshop sessions and solution design. The role suits someone who: -Enjoys solving business problems through clean, scalable code -Wants to be involved in client discussions and functional design -Is looking to grow both technically and functionally within a partner environment Key Responsibilities -Develop and maintain high-quality AL extensions for Dynamics 365 Business Central -Contribute to both technical and functional solution design -Participate in customer workshops and requirement-gathering sessions -Support integrations and automation using Business Central, Power Platform and related technologies -Follow best practices across development, testing and deployment -Provide post-implementation support and help refine customer solutions over time What You’ll Bring Essential -Strong AL development experience within Business Central -Ability to translate business processes into technical designs -Interest in functional consulting and working directly with customers -Strong problem-solving and communication skills Desirable -Experience with Power Platform (Power Apps / Power BI) -Knowledge of supply chain, warehousing or service-based processes -Experience in a Microsoft Partner environment Why This Role Stands Out -Developer-first position with clear functional growth options -Exposure to diverse industries and complex BC implementations -Supportive team environment with opportunities for progression -A partner known for delivering modern, impactful ERP solutions

The Company Mozaic is an innovative and growing Digital Transformation consultancy. We work with large organisations, to assess and transform their digital operations. We have an outstanding reputation, and our customer base includes household names across industries including Financial Services, Government and Defence. Background & Experience • Experienced in either ServiceNow, Halo or similar., • Excellent consulting, stakeholder management; strong verbal and written communication, • Expert level support, installation, maintenance and development experience (UI forms, notifications, fields, workflows and JavaScript (both client and server), • Expert level Configuration and customisation experience, • Expert level troubleshooting, • Experience in working as part of a development team, as well as working on your own to deliver complex installations of the toolkit, • Strong understanding of ITIL concepts including process knowledge in all service lifecycles, • Experience with integrating ITSM tools with external interfaces, • Experience with infrastructure and application discovery tools., • Strong understanding of Event Mgmt. and prior experience of integration with Monitoring solutions, • Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques., • Strong understanding and experience in Integrations including SOAP and REST bases APIs Other specifications: • You will need to evidence relevant work through explicit references and examples, • Experience of working in an agile environment, • ITIL advanced certifications are preferred, should be at least ITIL v3 foundation certified, • Good Project and customer engagement skills;, • Effective in a team environment;, • Able to work to tight deadlines, • SC cleared or willing to be cleared Mozaic’s Commitment to Diversity and Inclusion Mozaic-Services Limited is dedicated to encouraging a supportive and inclusive culture amongst its workforce. Our aim is to ensure that all Employees, Associates and job applicants are given equal opportunity and that our organisation is representative of all sections of society. Reward Package We offer a competitive reward package, collaborative culture and fulfilling client engagements that will help you develop your career. If you are interested, please send your CV with a brief covering email to

Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Global Director of Client Services Management to join our team in the UK! What we can give you: • 37.5-hour working week with flexible working options, giving you that much needed work/life balance, • Hybrid working, regular travel to UK offices, • Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available, • Employee Referral Scheme, • Flexible benefits package that aims to offer something for everyone, • GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!, • To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects, • Private Medical Insurance from day 1, • Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva, • Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The Global Director of Client Services Management is a senior leadership role responsible for defining, leading, and evolving the global Client Services Management (CSM/SDM) function across all managed IT services. This role ensures the delivery of exceptional customer experience, operational excellence, and strong commercial stewardship across the full customer lifecycle. Acting as the primary executive point of escalation for our customer portfolio, the Director provides strategic direction, people leadership, and cross-functional alignment to drive customer satisfaction, retention, and organic account growth. What to expect: Leadership & People Management • Lead, inspire, and develop a global team of Regional CSM Heads, Client Service Managers, Service Delivery Managers and associated support roles., • Establish a culture of accountability, customer-centricity, and continuous improvement across the function., • Set clear performance expectations, career development plans, and succession strategies for the CSM organisation., • Serve as senior point of escalation for critical customer requirements, service challenges, or relationship concerns., • Ensure consistent, high-quality service governance across all customers, including QBRs, service reviews, incident RCA communication, and Service Improvement Plans (SIPs)., • Drive customer satisfaction (CSAT/NPS/Experience KPIs) and lead structured improvement programmes when required., • Oversee end-to-end service performance across all managed IT services, ensuring contractually agreed SLAs, KPIs, and compliance requirements are met., • Partner closely with the SVP Operations and service line leads to drive stability, performance, and continuous service transformation., • Ensure all CSMs maintain accurate documentation, reporting, and service governance artifacts ( service dashboards, risk logs, improvement plans)., • Maintain a deep understanding of each client’s contract, scope, service catalogue, and financial performance., • Monitor account profitability and work with internal teams to address cost-to-serve challenges, revenue leakage, and change-order opportunities., • Identify growth opportunities (upsell/cross-sell) aligned to customer needs, bringing insights back to Sales/Account Management., • Define the global Client Service Management strategy aligned with the company’s operational and commercial goals., • Drive standardisation of CSM processes, governance, tooling, and metrics across regions., • Contribute to portfolio evolution by capturing customer insights and market demands, collaborating with Product, Solution Architecture, and Operations., • Promote best practices in ITIL, digital experience measurement, automation adoption, and proactive/predictive service delivery. What we expect from you: • Experience in Managed IT Services, including significant time in Service Delivery, Service Management, or Operations leadership roles., • Proven experience leading large, geographically distributed teams., • Strong understanding of enterprise IT environments: Service Desk, EUC/Workplace, Cloud (Private and Public), Field and On-site services, Network & Security and ITSM tooling (ServiceNow, etc.)., • Strong executive (up to C-level) presence with the ability to handle complex customer situations, escalations, and negotiations., • Demonstrated commercial awareness: understanding P&L drivers, cost-to-serve optimisation, contractual frameworks, and service pricing models., • Strong knowledge of ITIL best practices (ITIL v4 preferred)., • Excellent communication, stakeholder management, and relationship-building skills., • Experience working within large global MSPs or Managed IT Services providers., • Background in digital workplace, cloud, network, or cybersecurity service domains., • Experience with CSAT/NPS programmes and Customer Experience frameworks., • ITIL, PMP, or similar certifications., • High-level, professional English (written and spoken) is mandatory; proficiency in an additional EU language is considered a strong plus. If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally. What to do next: If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics! As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage. If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

Dynamics 365 Architect - Customer Engagement (D365 CE) What’s on offer: • Fully remote role – open to applicants across the UK., • £100,000–£110,000 base salary plus comprehensive company benefits., • Funded professional development, including certifications and specialist training., • Fast-tracked career progression, with promotion and salary/performance reviews within your first 12-18 months. Areti are delighted to partner with a multi-award-winning Microsoft Partner that is continuing to expand its Dynamics 365 CE/CRM capability throughout the UK. We’re looking for a seasoned Dynamics 365 Architect who can shape solution strategy, lead technical design, and deliver secure, scalable, forward-thinking architectures across the Microsoft ecosystem. This senior position places you at the forefront of presales, solution definition, and end-to-end delivery. This opportunity is designed to evolve into a Lead/Managerial role as you progress! You’ll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you’ll be doing: • Lead and mentor technical teams, providing guidance throughout the project lifecycle., • Architect Dynamics 365 CE/CRM solutions across Sales, Service, Marketing, and the Power Platform., • Take ownership of architecture across Dynamics 365, M365, and Azure, ensuring scalability, compliance, and robust security., • Design and deliver integrations using Azure services and third-party systems., • Investigate and implement new AI capabilities within Dynamics 365 and the Power Platform., • Create custom model-driven applications, plugins, and Power Automate workflows., • Establish technical best practices and run solution/code reviews., • Support presales activities including scoping, estimating, and creating SoWs., • Translate complex business challenges into clear, actionable solution architectures. What you’ll bring: • Strong hands-on expertise in Dynamics 365 CE and the Power Platform (customisation, configuration, and development)., • Demonstrable experience designing and leading enterprise-level D365 CE solutions., • Ability to create bespoke business logic using plugins, workflows, and low/no-code tools., • Experience integrating Dynamics with external systems via REST, SOAP, and Azure Services. What’s desirable: • A solid understanding of the latest Dynamics 365 AI capabilities and real-world use cases. If you’re a Dynamics 365 Architect looking to step into a leadership-focused role within a growing, forward-thinking organisation, we’d love to hear from you. Areti welcomes your application. 🌳🌳🌳 Areti Group – Climate positive tech recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit, leaving the world in a better place than we found it.

We’re partnering with a high-growth cloud-native software company that has recently raised a $200M Series C and is expanding its AI-focused platform. This is an opportunity to join a well-funded, fast-scaling organisation building technology at the core of modern AI infrastructure. Our client develops an enterprise platform that simplifies how organisations deploy, manage, and operate AI/ML workloads across Kubernetes environments. The product is designed for performance-critical AI use cases, enabling customers to run GPU-accelerated workloads at scale with reliability and efficiency. About the Role The AI Technical Support Engineer will support customers running complex AI workloads in production. You’ll act as a technical expert across AI infrastructure, working closely with customers and internal engineering teams to troubleshoot issues related to GPU performance, networking, and distributed systems. Key focus areas include: • AI infrastructure on Kubernetes, • NVIDIA GPUs and GPU scheduling, • GPU interconnects and high-performance networking, • Understanding why high-bandwidth, low-latency interconnects (e.g. InfiniBand) are critical for scalable AI workloads Requirements • Experience supporting AI, HPC, or GPU-accelerated environments, • Strong knowledge of NVIDIA GPUs, • Understanding of GPU interconnects and networking in multi-GPU or multi-node setups, • Kubernetes experience in production environments, • Comfortable working in a customer-facing technical role Salary £120,000 – £150,000 base salary + benefits

Steadman Hub have partnered with a globally recognised organisation that delivers large-scale live and digital experiences, bringing professional communities and audiences together across multiple regions and markets. Operating at significant scale, HubSpot sits at the core of its commercial, marketing, and customer operations. They’re now looking for a HubSpot Technical Lead to take ownership of the architecture, performance, and evolution of their HubSpot platform. You’ll act as the technical authority for HubSpot across Sales Hub, Marketing Hub, Service Hub, and Data Hub, ensuring the platform is scalable, secure, and fit for a fast-moving, global organisation. This is a hands-on role focused on architecture, data models, integrations, and automation, partnering closely with senior stakeholders across the business. Key Responsibilities • Own HubSpot architecture, data models, and technical standards, • Lead complex integrations, automations, and platform enhancements, • Ensure data quality, governance, and performance at scale, • Support and guide internal teams on HubSpot best practice, • Act as the escalation point for complex technical challenges Experience Required • Deep, hands-on experience across HubSpot’s core Hubs, • Strong understanding of integrations, APIs, and complex data structures, • Experience owning HubSpot in a high-growth, multi-team environment, • Confident working with senior stakeholders and cross-functional teams Benefits • Flexible, hybrid working model, • The chance to work for a recognised organisation

Palantir Data Consultant Salary: £90,000 - £115,000 + 5% Bonus Remote - UK wide About the Role We're seeking a Palantir Data Consultant to ensure teams have a strong understanding of business needs so that customer data solutions meet the requirements of both clients and their users. You'll be responsible for articulating problems and processes in ways understood by all stakeholders—both business and technical—and for facilitating the analysis and design of data solutions that impact users worldwide. You'll be comfortable directing teams, encouraging engagement and discussion. You'll plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. Essential Requirements • Extensive experience of business analysis in data-intensive technical environments such as Data Platforms and Big Data, involved from analysis through to acceptance, launch, and live operations, • Understanding of how data requirements support business requirements, • Broad business and technology understanding of Data & AI landscape with proven awareness of industry trends, • Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes, • Accomplished at modelling as-is and to-be business processes and data management processes, presenting these to stakeholders and teams to ensure understanding and achieve buy-in, • Excellent user story creation skills, articulating business needs in a format easily consumable by teams and customers, • Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary, • Demonstrable experience delivering as part of an agile team, • Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity, • Responsible for the elicitation of functional, technical, and non-functional requirements, translating these into user stories easily understood across the whole team, • Proven ability to manage scope to meet the required MVP, ensuring value is delivered, • Good commercial awareness, always delivering within project constraints, • Able to work flexibly and to tight deadlines, • Experience working in a client/supplier relationship, sensitive to their needs, • Experience contributing to sales activities (e.g. working on bids, writing sales proposals), • Proven ability of strong team skills, including working in a multi-disciplinary team, • Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders Desirable • Domain experience such as Financial Services or Insurance, • Experience working on client site, delivering high-quality digital products, • Experience designing AI/ML products, • Demonstrated ability in managing, mentoring, and coaching members of your team and wider community, • Active participant in communities of interest (e.g. online groups, speaking at conferences) Our Commitment to Diversity We believe in the power of diversity, equity, and inclusion. We're committed to building a team as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic.

Purpose of the role The Copilot Solution Engineer plays a pivotal role in designing, developing, and delivering innovative Copilot solutions, with a strong emphasis on building agent-driven automations for diverse client needs. This role bridges presales, consulting, technical development, and delivery, ensuring that each Copilot implementation is robust, secure, and tailored to drive measurable business outcomes. Collaborating closely with internal teams and external partners, the Copilot Solution Engineer transforms complex challenges into practical, scalable solutions. From time to time the engineer may need to advise on and work with other AI technologies as client needs arise. By guiding clients through every stage, from discovery and solution design to deployment and optimisation, this role is key to the ongoing growth and success of the team and the wider organisation. Responsibilities Presales Engagement & Solution Design • Collaborate with the sales team to identify client requirements and business challenges, translating them into innovative AI and cloud-based solutions leveraging Copilot, Microsoft Azure, AI services, and related technologies., • Work with the team lead to prepare and deliver tailored demonstrations, proposals, and detailed solution documents to articulate the value of AI offerings., • Work with customers to gather comprehensive technical and business requirements, shaping solution strategies accordingly. Solution Architecture & Scoping • Design scalable, secure, and cost-effective AI solutions, covering areas such as data platforms, machine learning models, cloud-native applications, and hybrid integrations., • Develop architecture diagrams, technical specifications, and implementation roadmaps aligned with customer environments and business goals., • Estimate project scope, timelines, budget, and resource requirements, collaborating closely with the project management, team leadership and finance teams. Project Delivery • Lead the implementation of AI solutions, ensuring adherence to agreed scope, timelines, and high-quality delivery standards., • Configure AI services, relevant components, and integration workflows according to approved designs, applying best practices for performance, security, and maintainability., • Produce clear handover documentation and provide comprehensive knowledge transfer sessions to clients and internal teams. Client Relationship & Support • Act as a trusted advisor to clients throughout the project lifecycle and post-delivery, offering guidance on optimisation, further adoption of AI services, and strategic technology planning., • Provide technical leadership and guidance to engineers, consultants, and analysts to build internal AI capabilities., • Engage proactively with client stakeholders to gather feedback, measure satisfaction, and identify opportunities for future enhancements or new initiatives. Collaboration & Internal Contributions • Work cross-functionally with product, security, and operations teams to ensure AI solutions are seamlessly integrated into the organisation’s overall service portfolio., • Maintain a sense of commercial awareness to drive continuous improvement of solution profitability and market competitiveness. Consistently seek out fresh opportunities for both the AI team and the broader Zenzero group within client organisations., • Contribute to the creation and maintenance of reusable solution assets, frameworks, and documentation to streamline delivery and promote best practices across future projects Key skills/Experience • Deep understanding and experience developing solution using the Power Platform suite, • Experience developing Copilot Agents using Copilot Studio, • Must hold Microsoft Applied Skills: Create agents in Microsoft Copilot Studio certification, • Must hold Microsoft Certified: Power Platform Developer Associate, • Presales and consultative experience, must be able to clearly communicate and engage with clients

Senior Full Stack Developer Fully Remote (UK) | £90,000 – £110,000 Oliver Bernard have partnered with a fast-scaling digital media and technology organisation undergoing significant investment in its product and engineering capabilities. This organisation operates high-traffic consumer platforms supported by modern, cloud-based architecture, and places strong emphasis on technical ownership, experimentation and data-driven decision-making. Role Overview As a key member of a cross-functional engineering team, you will: • Build and enhance large-scale, customer-facing web applications, • Work across the full stack, contributing to both backend services and polished front-end experiences, • Influence architectural decisions and technical strategy, • Collaborate with product, design and data specialists to deliver high-quality features, • Champion best practices, code quality and engineering standards, • Support the development of mid-level engineers through mentoring and guidance Tech Environment Candidates with experience across several of the following areas will be well-suited: • Full Stack TypeScript (Backend leaning), • Node.js, plus modern backend frameworks, • React or other contemporary front-end libraries, • Cloud services (AWS preferred), including Serverless, Containerisation and CI/CD, • Microservices and Distributed systems, • Strong understanding of system design and performance optimisation What We're Looking For • Proven success in senior-level full-stack development roles (backend leaning), • Strong analytical mindset with a product-oriented approach, • Ability to thrive in a remote-first environment, • Excellent communication skills and a collaborative working style, • Comfortable contributing to technical direction and delivering within a fast-paced setting Package & Benefits • Paying £90,000 – £110,000, • Fully remote within the UK, • Significant opportunity to influence engineering direction, • High-impact work on well-established, large-scale digital products, • Strong culture of autonomy, trust and continual learning Senior Full Stack Developer

A well established MS partner and consultancy are seeking both Senior Technical & Functional Consultants to join them on a 3 month contract period. You'll play a pivotal role in supporting customers across their digital transformation journey. Majority of the role is fully remote working, however may involve some client travel every now and again. Responsibilities: -Functional: • Lead stakeholder engagement to elicit requirements, analyse business processes, and develop solution roadmaps aligned to organisational strategy, • Provide functional leadership across the design, architecture, and delivery of Microsoft Dynamics 365 and Power Platform solutions, • Translate complex business requirements into clear, scalable, and pragmatic solution designs, • Facilitate workshops, solution demonstrations, and user acceptance testing to drive successful adoption, • Lead cross-functional delivery teams from initiation through to implementation, ensuring effective communication and governance, • Mentor consultants and contribute to the continuous improvement of delivery standards and methodologies, • Ensure solutions fully leverage the broader Microsoft ecosystem to maximise business value -Technical: • Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements, • Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed, • Ensure adherence to best practices, prioritising standard product capabilities and advising when customisation or extension is necessary, • Collaborate with Functional Consultants to translate functional requirements into technical specifications for build, • Lead integration design and development across the Microsoft ecosystem, including Dataverse and Azure services, • Provide technical governance through code reviews and quality assurance of development deliverables, • Support deployment processes, ALM, and DevOps practices to ensure smooth production releases, • Serve as a technical escalation point, proactively resolving issues throughout the project lifecycle, • Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: • 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation, • 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure integrations), • Deep understanding of Dynamics 365 modules such as Sales, Customer Service, and Marketing, • Strong stakeholder engagement background including requirements definition, high-level solution design and functional architecture, • Ability to assess requirements vs. standard product capabilities and recommend optimal configuration/extension approaches. -Technical: • 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation preferred, • Proven hands-on experience developing Dynamics 365 and Power Platform solutions including model-driven and canvas apps, Dataverse, and integrations, • Strong knowledge of the broader Microsoft stack including Azure services such as Azure Data Factory, • Experience engaging directly with stakeholders and cross-functional teams in a customer-facing delivery environment, • Ability to assess requirements against standard platform capabilities and design sustainable extensibility.

Job Title: Senior Mobile Engineer / Architect (iOS / Android) Location: Remote – UK Salary: £130,000 - £150,000 The Company This isn’t your typical mobile app startup. The company is redefining what’s possible in real-time interaction and remote collaboration, powering zero-download, enterprise-grade screen sharing and co-browsing used by some of the biggest brands in the world. Their technology enables instant, secure, and frictionless experiences between customers and support teams, all in the browser, across devices, and at global scale. Now they’re bringing that power to mobile, and they’re looking for a world-class Mobile Engineer to help lead the charge across Android and iOS. If you love working close to the metal, care about performance and architecture, and enjoy engaging directly with customers to shape impactful solutions, this is your kind of role. The Role You’ll be the technical backbone for mobile engineering within a globally distributed team. Your work will power customer interactions where milliseconds matter and reliability can’t be compromised. You will: • Architect and build deeply performant Android and/or iOS apps that integrate with advanced real-time communication systems (WebRTC, low-latency streaming, complex data sync)., • Work directly with enterprise customers, helping them integrate and optimise mobile experiences using your technical insight., • Own and optimise the full mobile lifecycle: architecture, modularisation, dependency management, build pipelines, and release automation., • Push the limits of Kotlin, Swift, and the underlying SDKs — profiling, tuning, and rethinking architecture where needed., • Collaborate cross-functionally with backend, systems, and security engineers to deliver secure, scalable, and high-performing mobile experiences., • Prototype and benchmark next-generation features in areas like on-device encoding, network optimisation, and secure session management., • Act as a mobile domain expert — setting technical direction, mentoring others, and influencing long-term product strategy. You Should Have • Deep hands-on experience in native mobile development — either Android (Kotlin) or iOS (Swift), ideally both., • Proficiency in Swift, with comfort reading or maintaining Objective-C codebases for lower-level integrations., • Proven ability to build and scale complex, performance-critical apps or SDKs, ideally for enterprise or platform use., • Experience with real-time systems, streaming, or low-latency networking., • Mastery of profiling, debugging, and performance optimisation tools (Perfetto, Instruments, Systrace, etc.)., • Strong understanding of networking, concurrency, security, and system-level behaviour on mobile., • Comfort with NDK/C++ integrations, JNI, or Metal where required for performance or low-level system access., • Excellent communication skills — you can engage confidently with customers and internal stakeholders to deliver the best outcomes., • Preference for candidates in US time zones, but open globally for the right person. Tech Stack: • Android: Kotlin, Jetpack Compose, Coroutines, Clean Architecture, Android Architecture Components, Hilt/Dagger, WebRTC, gRPC, Protocol Buffers, NDK/C++, Bluetooth, low-latency networking, Gradle, Espresso, CI/CD (GitHub Actions, Bitrise), • iOS: Swift, Objective-C, SwiftUI, Combine, UIKit, Core Data, AVFoundation, WebRTC, gRPC, Protocol Buffers, Metal, Bluetooth, Instruments, XCTest, CI/CD (Fastlane, Xcode Cloud, GitHub Actions) Why Join? • Build flagship mobile experiences that power enterprise-scale interactions across the globe., • Work with elite engineers who care about architecture, clean design, and measurable performance., • Tackle hard, unsolved technical problems in low-latency streaming, mobile systems, and secure communication., • 100% remote-first, high-trust culture — autonomy, mastery, and impact matter here., • Competitive salary and benefits, plus the chance to define the mobile direction for a product used by millions.

Remote - UK Accelerate Your Career in Cybersecurity As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing. With over 400 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group. If you are looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you. About the Role: We are looking for an eager and talented individual for our growing Solutions Architect team. You will be a part of a fast-growing cybersecurity company, learn and practice high-end cyber skills from the best in the business and manage customers regionally. You will work with amazing people who work together to improve the cybersecurity resilience of our customers. The Solutions Architects at Pentera are considered to be our top experts in our products, serving as a very important point of contact between our customers and our inner departments. Roles and Responsibilities: • Demonstrate a deep understanding and professional knowledge in Pentera platform across our customers’ networks, • Design deployment solutions for the Pentera platform in complex environments, • Maintain in-depth knowledge of security trends, threats, and attack techniques in order to be able to improve Pentera and to give better remediation guidance to the customers, • Lead technical deep-dive sessions with cybersecurity experts, guide them through better Penetration Testing procedures and remediation/defense decisions, • Be a product expert, maintaining customer loyalty, educating customers, and identifying opportunities to expand services and drive revenue growth., • Interface between different internal departments (Support, R&D, Sales, Pre-Sales, and more) to improve your skills, knowledge and problem-solving capabilities, • Pay attention to support requests to identify recurring issues and recommend changes to the Pentera platform, • Flexibility to accept a changing work description based on a hyper-fast startup Requirements: • At least 3-5 years of penetration testing/red team operations experience or equivalent with a deep understanding of cybersecurity concepts, • Scripting capabilities – Python, bash, PowerShell, etc., • Ability to explain technical details and requirements to customers with different levels of expertise and responsibilities, • Knowledge in troubleshooting, monitoring, and managing TCP/IP networks, • Team player, self-sufficient, autodidact, and a friendly attitude, • Fluent in English (written and verbal), • CISSP, OSCP, or equivalent – an advantage We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!

Head of Delivery and Customer Experience Up to £80k | Mostly Remote | Microsoft Gold Partner I am working closely with a Microsoft Gold Partner who is looking for a Head of Delivery and Customer Experience to oversee Support, Project Management, and Consultancy functions. This role is central to driving customer satisfaction, improving delivery standards, and ensuring teams operate efficiently and collaboratively. Key Responsibilities • Lead Support, PM, and Consultancy to deliver high-quality customer outcomes, • Strengthen the support function, reduce reactive issues, and improve documentation, • Oversee project delivery to ensure timelines, budgets, and quality standards are met, • Drive process consistency using Jira, Tempo, and Confluence, • Monitor KPIs including utilisation, profitability, SLAs, and CSAT, • Enhance reporting using Business Central and Jira/Tempo data, • Provide strong leadership, resource planning, and continuous improvement What You’ll Bring • Delivery or customer success leadership experience within software, ERP, or tech consulting, • Strong understanding of Agile, ITIL, or PRINCE2, • Proficiency with Jira, Tempo, and Confluence, • Experience with ERP systems, ideally Business Central, • Excellent communication, leadership, and stakeholder management skills, • Customer-first, analytical, and improvement-focused approach

Benefits: Competitive annual salary based on qualifications & experience Car Allowance Pension, free gym membership, generous holiday allowance, private health care. Qualifications & Experience Apprenticeship, HNC/HND or Degree in Building Services, Electrical Engineering, Mechanical Engineering, or relevant trade skills training in a related field such as IoT, telecommunications or instrumentation. CSCS/SSSTS card would be an advantage Ability to perform physical wiring checks against electrical schematics along with panel and drawing modifications. Provide technical support to other trades and electrical contractors and carry out trouble shooting to diagnose system defects. Experience of commissioning Power and Energy Management Systems with some understanding of IT systems, networks, serial communications, Modbus, or BACnet protocols. Knowledge of Tridium BMS software would be an advantage but is not essential as training and certification will be provided. The successful individual will be driven and technically confident to deliver some exciting projects, whilst using the latest technologies and developments across multiple sectors, such as commercial offices, data centres and HV Substations. Some exposure to control systems, telecommunications, automation or integrated systems. You will be responsible for: Working as part of a team to deploy IoT systems in critical infrastructure buildings and facilities around the UK. Providing support to customers and to other members of the team. Travelling to customer sites around the UK, as well as working from our central office location. UK Driving license is required due to nationwide travel. What we do? Forest Rock is a UK-based tech company developing solutions for the Internet of Things. We specialize in IoT, Smart Buildings, Smart Cities, & Smart Grid solutions. We enable businesses, property owners, and occupants to better understand and control their facilities, to make informed decisions that are good for their pocket and the planet, and to increase their wellbeing and comfort. Our mission is to be the No 1 software and engineering company in field of the Internet Of Things, Metering and Critical Infrastructure Monitoring • To develop control systems and solutions across many different industrial sectors – Commercial Buildings, Retail, Hospitality, Renewable Energy, Power Generation sites, etc. …to be a great company to work for • To build teams of bright, enthusiastic people who love their jobs., • To encourage innovation and new ideas. …to develop exciting products • To develop new products and services using new and innovative ideas, utilising the latest technologies., • To do things differently. This is an opportunity to join a forward-thinking company and be part of a highly creative and innovative team.

NetSuite Functional Consultant – Functional Consultant, NetSuite, P2P, O2C, R2R, FAM, WMS, Inventory, Manufacturing, MRP, D2B, Accounting, Finance Consultant, Functional Consultant, Senior Consultant, Senior Principle consultant, Lead Netsuite Consultant, NetSuite Lead, Senior Consultant, Implementation Consultant – Manchester, London, Surrey, Hampshire, Merseyside, Nottinghamshire, Derbyshire, Gloucestershire, Berkshire, Middlesex, West Midlands, Leicestershire, Essex, Kent, Yorkshire Our global NetSuite partner client are looking to appoint a NetSuite Functional Consultant who is excited by the opportunity to own and execute the delivery of NetSuite implementations. This is a great opportunity to join an ever-growing organisation, whilst working on exciting and challenging NetSuite projects. The role would suit someone who has consultancy side experience, solid NetSuite implementation experience, good understanding around core business processes and is confident in communicating with key stakeholders. This role will be a mix of working from home, being in the office and visiting client sites. Responsibilities: • Providing oversight across multiple projects simultaneously to deliver client success, • Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches, • Building relationships with new and existing clients, • Leading NetSuite ERP implementations from a technical, functional and change management standpoint, • Raising the profile of the team externally by expanding their network, including with external bodies, • Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design), • Engaging with team members to contribute towards successful project outcomes Key Skills & Experience: • Minimum of 2 years experience as a NetSuite Consultant, • Experience with end-to-end NetSuite implementations, • Solid understanding of core business processes (O2C, P2P, R2R, D2B), • Proficiency in NetSuite Financials with good knowledge of at least one other functional domain (e.g. Manufacturing, SupplyChain). Location: Hybrid – UK Wide Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

Job Title: SOC Incident Response & Threat Hunting Manager Location: United Kingdom Work Your Way is our approach to flexible working – this is available from day 1 of joining. We are seeking a highly skilled and experienced SOC Incident Response & Threat Hunting Manager to join our growing Security Operations Centre. This pivotal role will be responsible for leading our Tier 3 Security and Incident Response Analysts, overseeing advanced incident response activities, driving proactive threat hunting initiatives, and providing strategic direction for the Cyber Threat Intelligence (CTI) capability. This is a hands-on leadership position requiring a strong technical background, exceptional management skills, and a strategic vision for cybersecurity. You will play a key role in mentoring and developing a high-performing team, leading complex incident response engagements from initial detection through to post-incident review, and significantly enhancing the security posture of our diverse customer base. The role demands a unique blend of strategic leadership, deep technical expertise in digital forensics and incident response (DFIR), and a proactive mindset to anticipate and neutralise sophisticated and evolving cyber threats. Key Responsibilities: • Provide expert guidance and technical oversight on complex security incidents and threat hunting operations., • Lead and coordinate high-severity incident response engagements, acting as the primary incident lead when required. This includes managing cross-functional teams, communications, and critical decision-making under pressure., • Ensure all incident response and threat hunting activities are thoroughly documented, with comprehensive reporting delivered to stakeholders., • Drive the strategic development and maturity of the CTI team, enhancing their capabilities, visibility, and the actionable insights derived from their research—both internally and for customers., • Collaborate closely with CTI and Detection Engineering teams to translate raw intelligence into actionable threat hunting hypotheses and use cases., • Design, execute, and lead advanced threat hunting exercises across varied customer environments, leveraging a deep understanding of adversary tactics, techniques, and procedures (TTPs)., • Integrate threat intelligence into hunting activities to maintain a proactive defence posture informed by current and emerging threats., • Develop and deliver high-quality in-house training programmes for the SOC team, including tabletop exercises, forensic challenges, and upskilling sessions on new tools and techniques., • Participate in the on-call rotation to support critical incidents. Your transferable skills and experience: • Analytical problem-solving: ability to investigate complex data and identify patterns or anomalies, • Collaboration and teamwork: experience with working across functions to resolve time pressured issues., • Communication: ability to explain technical findings in a clear manner to technical and non-technical audiences., • Adaptability: comfortable learning new tools, processes and technologies quickly., • Decision making: able to prioritise actions and make judgements under pressure., • Continuous improvement: committed to documenting lessons learned and improving processes, practices and the skillset of the wider operational team. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more) Perks at work – employee discounts Employee assistance programme/ virtual GP Role dependent benefits: Private medical/ company car or car allowance Recruitment process The recruitment process consists of two stages of interview We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion. #LifeAtFujitsu

WE ARE AMDARIS At Amdaris, we bring together exceptional talent to deliver custom software solutions and drive digital transformation. Our acquisition by Insight last year has only solidified our standing in the market to become the leading provider of software solutions and paving the way for an exciting growth trajectory with ambitious future goals. Our expertise spans software development, cloud computing, IT strategy, and digital innovation, helping businesses optimise their technology and achieve their strategic objectives. With cutting-edge projects and a dynamic team, there has never been a better time to join us and be part of our journey to shape the future of technology. SOLUTIONS ARCHITECT (APPS & AI) RESPONSIBILITIES At Amdaris, we don’t just build software, we partner strategically with our clients to create intelligent, scalable digital products that delight users and accelerate business objectives. Our success is inseparable from our clients’ success, so we bring deep AI expertise and application-development know-how to every engagement. Across diverse industries and tech stacks, our consultants combine technical mastery with a passion for applying artificial intelligence to create next-generation apps and value-driven solutions. We are seeking an experienced AI & Applications Solution Architect with a strong technical foundation and sharp business acumen. You will help organisations elevate their software strategies by embedding AI capabilities and modern app architectures into their products and platforms. Key Responsibilities: • You will lead the review of client applications and their technology and product strategy., • You will monitor emerging technologies, including AI, GenAI and machine learning trends, assessing their relevance and potential application within client solutions and strategies, and provide recommendations on adoption and integration opportunities., • You will deliver detailed reports for consulting opportunities, offering guidance on best practices and identifying risks within customer strategies and processes., • Working directly with clients, you will interact with senior stakeholders to understand the business objectives and strategy; uncover and challenge technical requirements, technology approaches, methodology, security and tech stack decisions in line with business goals., • You will review and interpret architectural approach, infrastructure and data flows; assessing advising on best practice SDLC methodology and ways of working., • Investigation will include the review of architecture diagrams and technical documentation., • You will maintain effective internal relationships with sales, technical, product and delivery colleagues., • You will be confident in providing technical support during sales pitches and proposals and will help to identify and promote additional value add services. SOLUTIONS ARCHITECT (APPS & AI) REQUIREMENTS • Experience in pre-sales consulting and creating high quality proposals., • Experience in software, application, and/or enterprise architecture methods and approaches., • Experience in developing, deploying, and operating software solutions in the cloud., • Experience in a variety of programming languages and technologies., • Hands-on experience designing or integrating Generative AI solutions - for example, leveraging large language models, prompt engineering, or building AI-powered application features., • Experience with Agile methodologies, • Excellent communication skills, able to articulate product requirements and business strategy to a technical and non-technical audience and influence effectively in both spoken and written form., • Excellent collaboration and interpersonal skills. LIFE AT AMDARIS • Private Medical Cover ✨ Your health is a priority and we’ve got you covered!, • Work from Anywhere Policy (EMEA) 🌍Flexibility to work from wherever inspires you!, • Flexible and Hybrid working 🧑 💻A balance between office days and home comfort., • Dog Friendly Office 🐾 Bring your furry friends along for the ride., • Competitive Employer Pension contributions 💼 We invest in your future, today., • Cycle to work scheme, Electric car scheme, Gym discounts 🚴 and many more flexible benefits to use at your leisure, • Health & Wellbeing app 🧘 Access mindfulness tools, positivity boosts, and wellness support anytime, • Monthly social and charitable events 💙 Build connections and give back while having fun., • Beer on Tap!! 🍻Raise a glass to celebrate the wins.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics., • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience.

I’m supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across the consultancy. If you're an experienced D365 CE expert looking to step into a senior, influential role within a modern and supportive partner environment, this is a standout opportunity. Role Overview As a Principal Consultant, you will lead end-to-end D365 CE implementations, guide clients through digital transformation programmes, and provide technical and functional leadership across the practice. You’ll collaborate closely with architects, project managers, and client stakeholders to deliver robust, scalable solutions that drive business value. Key Responsibilities • Lead the design, configuration, and delivery of Dynamics 365 CE solutions, • Advise clients on best practice, capability optimisation, and solution strategy, • Own solution architecture discussions alongside senior technical leads, • Conduct workshops, requirements gathering, and process mapping, • Oversee delivery quality and mentor junior consultants across the team, • Support pre-sales activities, including demonstrations and solution scoping, • Ensure solutions integrate seamlessly with Power Platform and wider Microsoft stack, • Act as a trusted advisor to clients, building strong long-term relationships What We’re Looking For • Proven experience delivering complex D365 CE / CRM implementations within a consultancy or partner environment, • Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform, • Ability to lead workshops, influence stakeholders, and own solution design decisions, • Excellent communication, leadership, and client-facing skills, • Experience working in an Agile project setting, • Microsoft certifications preferred but not essential, • Based in the UK with full remote working rights What’s on Offer • £75,000–£85,000 salary depending on experience, • Fully remote role with flexible working, • Opportunity to lead major transformation projects, • Clear progression into architectural or leadership pathways, • Collaborative culture within a well-established Microsoft Partner Apply Now If you’re a Principal-level D365 CE Consultant looking for your next step with a supportive and ambitious Microsoft Partner, I’d love to hear from you.

Please note: To be considered for this role, you must be based in the UK and have full right to work here. Unfortunately, we are unable to offer visa sponsorship, now or in the future. Laravel/PHP Full-Stack Developer Overview 🏢 Company | Fintech SaaS Platform, Permanent Role. 👤 Position | Laravel/PHP Full-Stack Developer (Mid-Level). 🎯 Impact | Technology Transformation, Modernisation, and Scalability. 📏 Size | Medium-sized team, part of an exciting in-house engineering transformation. 🌟 Skills | PHP (Laravel), JQuery, API Development, MySQL, SOLID Principles, and modern DevOps tools. 📍 Location | Fully-Remote/Hybrid-London 💻 Hybrid | Flexible working policy with a collaborative office culture. 💰 Offer | £50,000 - £60,000 💎 Benefits | Private medical, dental, pension, professional training budget, flexible working, on-site gym. The Role Are you looking for an opportunity to make a real impact within a fast-growing fintech company undergoing an exciting technology transformation? As part of a motivated and collaborative development team, you’ll play a pivotal role in enhancing and modernising the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech stack and contribute to a high-performing, scalable, and secure platform. What makes you a great fit: You’re an experienced PHP developer with strong Laravel skills. You have a solid grasp of SOLID design principles, enjoy working in a fast-paced environment, and have experience building robust, well-optimised APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes. Role Responsibilities: • Develop and maintain a robust backend API using PHP Laravel., • Enhance the platform with innovative new features that align with the product roadmap., • Seamlessly integrate third-party APIs into the system., • Collaborate with DevOps engineers to optimise deployment pipelines and platform scalability., • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills: • Advanced experience with PHP and Laravel., • Strong understanding of SOLID design principles., • Proficiency in MySQL, with a focus on database optimisation., • Strong understanding of API design and development., • Experience with version control systems like Git. Bonus Skills: • Familiarity with modern DevOps practices, including Docker or Kubernetes., • Experience with Azure services for application hosting and management., • Knowledge of automated testing frameworks and CI/CD pipelines., • Familiarity with Infrastructure-as-Code tools (Terraform, Ansible)., • Knowledge of Atlassian tools like Jira and Bitbucket. Culture & Environment: • Hybrid working model with flexibility to suit your needs., • Collaborative team culture with a “trust over control” ethos., • Regular opportunities to grow and develop your skills in a supportive environment. What’s in it for you? • Private medical and dental coverage., • Generous pension plan., • Professional training budget to support career growth., • On-site gym for a balanced work-life approach., • Opportunity to work on impactful projects in a transformative environment. 📅 Interview Process | CV Review > Pre-screen with recruiter > Teams Call with CTO > Technical Interview with Product > HR Interview > Offer. Click “Apply” to join this fintech SaaS platform’s journey and help shape the future of their technology!

Role-Technical Design Authority– Secure Networks Location-Home based with travel to customer sites/team meetings when required Salary-Negotiable Why this role exists We’re expanding to deliver a wave of customer network transformations. The TDA is our post-sales technical lead and trusted advisor, responsible for shaping and delivering robust designs, guiding customers through SD-WAN and SASE adoption, and ensuring implementations land cleanly into service. You’ll be hands-on enough to own Low Level Design and Migration Runbooks and cut-through on complex problems, yet customer centric enough to build confidence, challenge constructively, and become 'first call' for strategic technical decisions. Experience we’re looking for • Track record delivering multi-site SD-WAN/SASE transformations as the lead designer/authority., • Evidenced 'trusted advisor' relationships with enterprise or public-sector customers., • Hands-on with Fortinet SD-WAN/SASE/ ZTNA in production, including policy design and troubleshooting., • Comfortable guiding engineers and challenging scope/assumptions to keep delivery on track. Key Responsibilities What you’ll do • Own solution design: Produce high-quality High-Level and Low-Level Designs for SDWAN, Secure SD-Branch and SASE, integrating NGFW, ZTNA, and Cloud-connect, aligned to customer outcomes and delivery constraints., • Lead delivery technically: Act as Design Authority across project phases, providing technical governance, standards, and 'go/no-go' on design changes; assure quality of build, test and service transition artefacts., • Be the trusted advisor: Run customer workshops, translate business drivers into technical decisions, challenge assumptions, and guide stakeholders through risk/benefit trade-offs for transformation programmes., • Close the loop with pre-sales: Review RFPs/RFIs and proposed architectures, contributing design options, scope assumptions, and delivery estimates that can be sold and delivered on time and within budget., • Harden security posture: Define and validate SASE/Zero-Trust policies, ZTNA access models, identity-aware segmentation, and secure site templates; align with Nasstar security frameworks and customer policies., • Operational handover: Ensure designs are operable: documentation, config standards, test plans, knowledge transfer and run-books to transition smoothly into support., • Continuous improvement: Capture lessons learned, contribute to design standards, templates and automation; mentor engineers and influence productised delivery patterns for SD-WAN/SASE. Skills, Knowledge and Expertise Core technical skills • Fortinet SD-WAN & SASE: FortiGate (physical/VM), FortiManager/FortiAnalyzer, SD-WAN overlays, performance-based routing, segmentation; SASE policy definition; ZTNA (client and gateway)., • Routing & overlays: BGP, OSPF, IPsec, GRE; dual-underlay/dual-hub; DIA/MPLS migrations., • Firewalling & security: NGFW policies, IDS/IPS, SSL inspection, cert chains and device PKI hygiene; Zero-Trust principles and identity-aware access., • LAN/WAN & Wi-Fi: Campus/branch designs, SD-Branch, switching/wireless patterns and site standards., • Cloud & edge: Private DC, interconnect, cloud on-ramps; design guardrails for resilience and failover. Professional skills • Customer-centric communicator who can translate business constraints into clear technical decisions and articulate risk/impact in plain English., • Pragmatic, delivery-minded: balances 'strategic ideal' vs. 'tactical path' to meet timelines and budgets., • Comfortable chairing design workshops and Design Authority forums, documenting outcomes and holding teams to standards Nice to have • Operational Technology (OT) Security: Exposure to OT network segmentation, asset zoning (ISA/IEC 62443 concepts), secure remote access for plant or retail edge, and constrained-environment change practices., • Broader vendor familiarity (Cisco/Meraki/Juniper) to read/critique designs and handle heterogeneous estates. Certifications (preferred) • Fortinet NSE 4–7 (or progress toward)., • Cisco/Juniper routing certs helpful (CCNP, JNCIS/JNCIP)., • Security certs a plus (e.g. CISSP, GIAC) and any exposure to ISA/IEC 62443 for OT. Benefits At Nasstar, we know the importance of looking after our employees – after all, it’s the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: • 25 days’ holiday (excluding bank holidays) + Your Birthday Off, • Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working, • Virtual working – we practice what we preach and empower our people to work remotely, • Top tech – Leading services and solutions aren’t just for our clients; we supply best-of-breed software and hardware for all our staff too, • 4x annual salary life assurance, • Health cash plan, • Retail discounts and other perks from major brands

Product Owner – Cloud & SaaS Platform & Security SPOC (Hybrid Leadership Role: Cloud Product Ownership + Cybersecurity Oversight) About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building on over two decades of experience. As AI continues to shape the future, Ipsotek is helping define how it is used responsibly, creatively, and effectively in the real world. At Ipsotek, we’re more than a technology company; we are a team united by a shared purpose. We believe in creating safe and secure spaces while contributing to a smarter, more connected world. Innovation, curiosity, and impact drive everything we do. In this rapidly evolving industry, continuous learning isn't just encouraged—it’s essential. Here, you'll constantly engage with new technologies and challenges that keep you at the cutting edge of AI innovation. As part of Eviden, an Atos group company, we benefit from the strength of a global organisation while operating with the autonomy and agility of a focused, mission-driven team. Our remote-first, high-trust culture values ownership, collaboration, and continuous learning. Role Purpose • We are seeking a Product Owner to lead the development and evolution of a modern, scalable, secure SaaS/cloud platform, while acting as the Security/Cyber SPOC for the organization. This hybrid role combines cloud product leadership with security oversight, ensuring the platform delivers exceptional customer experience and meets enterprise-grade security and compliance standards. Cloud & SaaS Product Leadership • Define and own the cloud/SaaS roadmap, aligning with business objectives and customer needs., • Drive the delivery of cloud-native SaaS capabilities, including:, • Multi-tenancy, • Self-service onboarding, • Elastic scaling, • Seamless updates, • Collaborate with engineering and DevOps teams to implement secure-by-design principles and cloud best practices., • Gather feedback from customers and iterate quickly to improve usability and adoption. Security & Cyber SPOC Responsibilities • Act as the single point of contact (SPOC) for all security and cybersecurity matters related to the platform., • Partner with the CISO to align on security strategy, compliance, and incident response., • Coordinate third-party penetration tests, audits, and manage remediation plans., • Ensure compliance with relevant frameworks and regulations (ISO 27001, SOC2, GDPR)., • Communicate security posture, risks, and progress to leadership and stakeholders. Cross-Functional Collaboration • Work closely with engineering, QA, DevOps, and security teams to balance product and security priorities., • Align with sales, marketing, and support teams for smooth SaaS adoption and customer success., • Manage stakeholder expectations and provide clear updates on roadmap and security initiatives. Qualifications Must Have 5+ years as a Product Owner or Product Manager, with: • 2+ years in SaaS/cloud products., • 2+ years in security/cyber roles (can overlap). Proven track record of launching or scaling secure cloud-native/SaaS platforms. Strong understanding of: • Cloud architectures (AWS, Azure, GCP), • Microservices, containers, CI/CD pipelines, • Secure SDLC and vulnerability management Experience coordinating penetration tests and working with CISOs/security leadership. • Familiarity with compliance frameworks (ISO 27001, SOC2, GDPR). Preferred Skills • Excellent communication and stakeholder management skills., • Ability to translate technical concepts for non-technical audiences., • Strong organizational skills to manage multiple streams (product, security, compliance)., • Agile mindset with experience in scrum or kanban delivery. Key Attributes • Visionary & pragmatic: Sets bold goals while delivering incremental value., • Customer-focused: Prioritizes usability, onboarding, and customer success., • Security-conscious: Embeds security and compliance into every stage of product development., • Change agent: Drives adoption of SaaS and secure-by-design practices. Location & Work Model • Hybrid role: Based in London with flexibility for remote work., • Occasional travel for collaboration with CISO and third-party security partners. Why Join Us? • Lead a strategic cloud initiative for a critical platform., • Shape the future of a secure, scalable SaaS solution., • Work at the intersection of product innovation and cybersecurity leadership.

Cyber Security Consultant Salary: £60,000 - £85,000 (depending on experience) + £5,750 Car Allowance + 10% Bonus Location: Southwest - Bristol/Cheltenham Security Clearance Required: BPSS and security clearance (typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and declaration of being a British passport holder with no dual nationalism at the point of application) About the Role Join a fast-growing Cyber Practice community of industry-leading experts. We're looking for a cyber security generalist consultant with experience in solving complex cyber security problems utilizing your technical expertise and learned experience. As a cyber generalist, we expect you to demonstrate advanced skills and a high level of expertise across multiple facets of the cyber security domain. We don't expect any candidate to have experience in all areas, but you should align your work with responsibilities that include influencing policy, overseeing complex projects, and delivering high-quality security solutions. Key Responsibilities Security Governance and Compliance • Develop, implement, and maintain security policies, standards, and guidelines to ensure organisational security objectives are met, • Ensure compliance with relevant legal and regulatory requirements, • Conduct regular security audits and assessments to ensure compliance with internal policies and external regulatory requirements, • Provide best practice advice for SecOps/SOC teams, • Support the establishment and delivery of SecOps strategies, • Perform SOC Maturity Assessments via SOC-CMM framework, • Design and review security architectures for new and existing systems, • Provide security input during project design and implementation phases, • Ensure that security architecture aligns with business objectives and compliance requirements, • Define the Security Architecture roadmap, • Develop security practice strategy in alignment with corporate strategy, • Evolve current, retiring, and developing new services in conjunction with practice owners and aligned to corporate strategy, • Work with business development as the "voice of the customer", • Work with suppliers to maintain relationships and develop new services, • Provide expert advice on security best practices to clients, • Assist clients in developing and enhancing their security posture, • Deliver security awareness training and workshops Essential Skills and Knowledge This is a generalist role, but key skills we're looking for include: • Proven experience in a cyber security role, with a focus on consultancy, • Comprehensive understanding of security principles, techniques, and technologies, • Experience with security frameworks and standards (e.g., ISO 27001, NIST, GDPR, CAF), • Knowledge of Incident response and management frameworks such as NCSC, NIST, and CREST, • Experience performing maturity assessments and utilizing their outcomes to drive security strategy, • Strong analytical and problem-solving skills, • Excellent communication and interpersonal skills, with the ability to convey complex security concepts to non-technical stakeholders, • Proficiency in security tools and technologies, such as SIEM, IDS/IPS, and vulnerability scanners, • Autonomy: Works under broad direction. Work is often self-initiated, • Influence: Influences organisation, customers, suppliers, partners, and peers on the contribution of own specialism. Builds appropriate and effective business relationships, • Complexity: Performs an extensive range and variety of complex technical and professional work activities, • Business Skills: Advises on available standards, methods, tools, and applications relevant to own specialism. Analyses, designs, plans, executes, and evaluates work to time, cost, and quality targets Desirable Qualifications • Bachelor's degree in Cyber Security, Information Technology, or a related field, • Professional certifications (e.g., CISSP, CISM, CEH, CompTIA Network+, CompTIA Security+, SANS certifications) What's in it For You In addition to a competitive salary package, you'll receive an extensive benefits package including: • 25 days' vacation per year, • Private medical insurance, • 3 extra days leave per year for charitable work of your choice

Senior Azure Consultant United Kingdom (Remote) Remote (UK) | Up to £90,000 | Microsoft Azure Expert MSP This is a chance to join one of only a select few Microsoft Azure Expert MSPs in the UK, an award-winning cloud consultancy trusted by enterprise customers to deliver complex, business-critical Azure solutions. As a Senior Azure Consultant, you’ll play a lead role within their Azure Practice; shaping, delivering, and optimising large-scale cloud transformation programmes across multiple industries. You’ll operate at the cutting edge of Microsoft Cloud, designing secure, scalable Azure environments using modern engineering practices, automation, and Infrastructure as Code while mentoring others and elevating delivery standards across the team. If you’re looking to take ownership of enterprise-grade Azure projects and become a go-to technical leader, this is your opportunity to step up and make serious impact. The Role • Lead delivery of enterprise-scale Azure solutions — migrations, modernisation, and new deployments., • Own technical workstreams from discovery to implementation, working closely with Solution Architects, Project Managers, and customer stakeholders., • Design and implement Azure IaaS solutions including compute, networking, storage, identity, and hybrid connectivity., • Build and automate deployments using Bicep, Terraform, or ARM templates, promoting repeatability and strong engineering practices., • Deploy and manage Azure VMware Solution (AVS) environments for hybrid workloads and cloud migrations., • Design and deliver Azure Virtual Desktop (AVD) environments to support secure remote working at scale., • Implement Azure PaaS services including App Services, Azure SQL, Key Vault, Logic Apps, and API Management., • Provide guidance on governance, security, and cost optimisation, aligning with CAF and the Azure Well-Architected Framework., • Produce high-quality documentation and ensure clean, repeatable project handovers., • Mentor and support engineers/consultants, contributing to continuous improvement, standards, and internal capability. What You’ll Bring • Strong hands-on experience delivering enterprise Azure projects, ideally in a consulting or MSP environment., • Deep technical knowledge across Azure IaaS, networking, security, and hybrid integration., • Practical Infrastructure as Code experience with Terraform, Bicep, or ARM Templates., • Experience deploying and supporting AVS and AVD in production environments., • Solid working knowledge of Azure PaaS services — App Services, SQL, Web Apps, Functions, Logic Apps, etc., • Good grasp of Azure governance, cost management, and security controls., • Confident communication skills — able to translate technical detail for non-technical stakeholders., • AZ-104 – Azure Administrator Associate, • AZ-305 – Azure Solutions Architect Expert, • AZ-700 – Azure Network Engineer Associate, • AZ-140 – Azure Virtual Desktop Specialty, • HashiCorp Terraform Associate Why Join • Join one of a select few Microsoft Azure Expert MSPs in the UK, delivering solutions recognised by Microsoft for technical excellence., • Work on enterprise-level Azure transformation projects with some of the UK’s most forward-thinking organisations., • Continuous learning and unlimited certification support through Microsoft partnership., • Competitive salary, bonus, and an exceptional benefits package including:, • Private medical insurance, • Life cover, income protection, and critical illness cover, • Enhanced family leave and wellbeing initiatives, • Pension scheme and lifestyle savings, • Fitness cash contribution and uncapped annual leave, • A collaborative, people-first culture that values innovation, expertise, and growth. Interested? Apply today or reach out directly to Oli Ridley via LinkedIn for a confidential chat.

JOB SUMMARY: SPX Flow is looking for a Senior Automation Engineer to take a leading role in delivering automation solutions for projects across the food, beverage, pharmaceutical and other hygienic industries. In this role, you will own the design, development and implementation of PLC/HMI/SCADA systems, act as a technical lead within multi-disciplinary project teams, and ensure that solutions meet the highest standards of safety, quality, and compliance. You will also contribute to the continuous improvement of automation tools, standards, and engineering practices across the organisation. About the Role SPX Flow is looking for a Senior Automation Engineer to take a leading role in delivering automation solutions for projects across the food, beverage, pharmaceutical and other hygienic industries. In this role, you will own the design, development and implementation of PLC/HMI/SCADA systems, act as a technical lead within multi-disciplinary project teams, and ensure that solutions meet the highest standards of safety, quality and compliance. You will also contribute to continuous improvement of automation tools, standards and engineering practices across the organisation. Key Responsibilities Technical Leadership • Lead the automation scope across assigned projects, acting as the primary technical authority., • Define automation architecture and key design decisions to ensure technical integrity., • Review and approve engineering documentation (FDS, DDS, control philosophy, architecture diagrams)., • Develop PLC applications (Siemens TIA Portal/S7, Rockwell Studio5000/ControlLogix)., • Design and configure HMI/SCADA systems, primarily Wonderware InTouch., • Configure industrial networks, communication interfaces and data exchange with SCADA, MES, MIS and ERP systems., • Maintain consistent use of S88-based structures across installations., • Represent automation engineering in customer meetings, design reviews, risk assessments and project workshops., • Work closely with process, electrical and supply chain teams to deliver complete engineering solutions., • Guide and support junior and mid-level engineers, providing technical reviews and coaching., • Lead troubleshooting and root cause analysis for complex customer issues., • Participate in a 24/7 support rota (up to one week per month), with occasional travel. Qualifications & Experience Required • Degree in Automation, Electrical Engineering or related discipline., • Significant experience delivering automation systems in food, beverage, pharmaceutical or other hygienic industries., • Advanced proficiency with Siemens (S7, TIA Portal) and/or Rockwell (ControlLogix, Studio5000)., • Strong experience with Wonderware SCADA solutions (InTouch)., • Excellent analytical and problem-solving skills with the ability to resolve complex issues independently., • Strong communication skills and ability to collaborate with internal and external stakeholders., • Experience mentoring engineers or leading automation workstreams., • Knowledge of SQL Server, C#, C++, Visual Studio or MES/MIS/ERP integrations., • SAP experience. Working Conditions • Work may take place in office, workshop or customer-site environments., • Travel may be required during commissioning or support activities., • Ability to lift up to 40 lbs; accommodations can be provided as needed. Why SPX Flow SPX Flow is a global leader in innovative process solutions, working with top manufacturers in hygienic industries. You will join an international engineering team with opportunities to work on complex, high-impact projects, develop your expertise, and grow within a collaborative and technology-driven environment. Equal Opportunity Statement SPX Flow is an equal opportunity employer. We make employment decisions without regard to race, color, religion, national origin, gender, age, disability, veteran status or any other status protected by law.

We are partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning solution design, leading delivery teams, and acting as a trusted advisor to customers. You will shape end-to-end solutions, guide project teams, and support the growth of the consulting practice. Responsibilities • Lead end-to-end D365 CE implementations, • Own solution design across core CE modules, • Run discovery workshops and translate business needs into scalable solutions, • Act as the senior technical and functional authority on projects, • Mentor and support consultants and developers, • Manage senior stakeholders and provide strategic guidance, • Support pre-sales activities when required Requirements • Strong hands-on experience with Dynamics 365 CE, • Experience across modules such as Sales, Customer Service, Field Service, or Marketing, • Proven track record delivering complex D365 CE implementations, • Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse), • Confident running workshops and presenting to senior stakeholders, • Experience working in a Microsoft Partner or consultancy environment Nice to Have • Microsoft certifications (MB-210, MB-220, MB-230 or similar), • Experience with Azure integrations, • Previous experience in a Lead Consultant or Solution Architect role How to Apply If you’re a senior D365 CE professional ready to step into a leadership role, we’d love to hear from you.

I’m looking for a Junior developer/ Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, but you’ll catch up with the team in person around once every two months in Cardiff. You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems. As the team doesn’t currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports. They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential. along with a collaborative, can-do attitude and great communication skills. There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term. Salary is anywhere up to £37,000 dependent on experience If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone is searching for a Security Analyst/Incident Coordinator to serve our growing business at a Fortune 500 enterprise client. The team is responsible for ensuring continuous infrastructure reliability for multiple revenue-generating services. How You Will Make an Impact: • Provide support through security operations incident management processes to protect and/or restore service operations as quickly as possible and minimize impact on customers. What You Will Need to Succeed: • Minimum 3+ years of experience working in 24x7 enterprise operations, preferably security operations, • Minimum 1+ years of experience working with SIEM, including running investigations (correlating events on different aspects such as source/destination addresses, usernames, and process names), • Demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management, • A sound understanding of TCP/IP and networking concepts, • Understanding of network design principles with and knowledge of the OSI model., • Flexibility around being on-call or a scheduled rotation, • Service-oriented approach to resolving customer escalations, incident handling, and response Superior written communication skills, • Strong deductive reasoning, critical thinking, problem-solving, and prioritization skills Ability to rapidly find, assimilate and synthesize information correctly while under pressure, • IT-related degree or certification, • Prior experience analyzing data and pulling service logs to investigate trends and identify errors, • Network, Security, or Platform certification(s) (S+, N+, MCSP, CNA) is a plus., • Ideal candidates have strong experience with SIEM tools and security event processes. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Do you know the ins and outs of CRM or billing systems in the UK energy market? Enjoy turning complex industry rules into clear functional requirements? Like working at the heart of a product that thousands of customers rely on every day? If this sounds like you then I'd carry on.... I’m supporting a long-term client in the energy software space as they look to bring in an experienced Business Analyst to join their Billing and CRM team. This team own the development of a flagship platform used by suppliers across the UK to manage everything from customer onboarding and industry flows to billing logic and revenue operations. You’ll sit right at the centre of that product. Your work will shape new features, guide developers and testers and help translate industry or customer requirements into solutions the platform can actually deliver. It’s a mix of functional analysis, stakeholder input, and hands-on involvement in the full development lifecycle. You’ll work closely with developers and testers to produce clear user stories, acceptance criteria and functional documentation. Gathering and simplifying requirements across internal teams and external customers, you’ll help interpret complex industry compliance changes and shape how these are delivered in the product. You’ll review testing, support change control and contribute to planning and project discussions. To top it all off, you'll also take the lead in explaining product behaviour to colleagues and clients so strong communication will go a long way. This is unapologetically niche - as a result we need: • Strong BA or Consultant experience in the UK energy or utilities sector, • Hands-on operational knowledge of CRM and billing systems, • Ability to produce clear functional requirements and acceptance criteria, • Confidence working through the software development lifecycle with dev and test teams, • Solid understanding of billing concepts like tariffs, standing charges and consumption, • Strong communication skills and the ability to simplify complex requirements This role can be fully remote - we have a HQ up in Chorley but for this role we're happy to accomodate fully remote working. You’ll be joining a grown-up environment with a strong project pipeline, a supportive BA community and a product team that values clear thinking, good documentation and people who enjoy solving problems properly. Sound like you?

DevOps Engineer Location: Remote (UK-based preferred) with occasional international travel A new client for us who are really cool, they're a specialist security software business building high-performance video management and monitoring platforms used in demanding, real-time environments worldwide. Their systems operate in critical and security-sensitive settings, where reliability, resilience, and performance are non-negotiable. They're a small, highly capable engineering team working on complex, mission-critical software. As they continue to scale, they’re looking for a hands-on DevOps Engineer to help strengthen their infrastructure, streamline deployments, and support global implementations. You'll play a key role in owning and improving their deployment and infrastructure landscape as well as: • Design, manage, and optimise Docker-based deployments, • Maintain and monitor virtualised environments, • Build and enhance CI/CD pipelines and GitHub workflows, • Implement monitoring, alerting, and error-tracking tools, • Support deployments of modular software platforms, • Troubleshoot infrastructure, networking, and performance issues, • Work closely with software engineers to improve reliability, security, and performance, • Support on-site installations and system commissioning when required, • Create and maintain clear technical documentation for internal use, • Develop and evolve automation roadmaps for DevOps and deployment processesTravel Requirements: This is a remote-first role, however occasional international travel will be required to support customer deployments and system installations. A valid passport is essential. Skills & Experience: I'm looking for someone with strong hands-on experience in many of the following areas: • Docker – container creation, optimisation, and orchestration, • GitHub – version control, workflows, and CI/CD, • Virtualisation platforms (e.g. Proxmox or similar), • Monitoring and runtime instrumentation tools, • Linux server administration and troubleshooting, • Modern web application architectures from a deployment and support perspective, • Server hardware and GPU usage for compute or media-heavy workloads, • Issue and project tracking tools (e.g. Jira or equivalent)Desirable Experience, • Infrastructure-as-Code concepts and tooling, • Video streaming or video management systems, • CCTV or surveillance deployments, • Networking fundamentals (VPNs, firewalls, routing), • Messaging technologies (e.g. MQTT or similar), • Strong analytical skills and ability to work autonomously, • Comfortable working directly with clients, integrators, and project stakeholdersTech Environment, • Back end: TypeScript (Node.js), Golang, • Front end: React, • Virtualisation: Proxmox, • Containers: Docker, Kubernetes, • CI/CD & Source Control: GitHub / GitHub Actions, • Monitoring: Runtime monitoring and error tracking tools, • Project Management: Jira, • Operating Systems: LinuxWhy them:, • Work on next-generation security software used globally, • Remote-first role with opportunities to travel to unique deployment sites, • High level of technical ownership and influence, • Collaborative, focused, and experienced engineering team, • Competitive salary with growth opportunities in a scaling business