Customer support jobs in Leeds - Page 3Crear alertas

Patient-First Sales Consultant (Luxury Dental Sales) £30,000 base | £60,000–£80,000 OTE Leeds | Full Time Office-Based LS11 Working Hours: Monday - Wednesday 10:30am - 8:00pm Thursday - Friday 8:00am - 6:00pm One Saturday a month 9:00am - 5:00pm At Smile White, we’re redefining what luxury dental care looks and feels like. We’re searching for ambitious, people-centred sales professionals with strong direct-to-consumer (D2C) experience — individuals who can build genuine trust, guide patients with confidence, and close effectively without hard selling. What You’ll Do • Welcome patients on consultation calls and guide them through their premium smile transformation., • Build rapport using empathy, active listening, and a consultative approach., • Confidently handle objections around price, time, trust, and treatment anxiety., • Ensure every patient is booked with a clinician within 7 days of sign-up., • Collaborate with clinical teams to deliver a seamless, 5-star patient experience. Training & Development • Accelerated induction covering consultative sales, dental fundamentals, and compliance., • A dedicated mentor and continuous coaching to support rapid growth., • Regular expert-led sessions to deepen your sales expertise. Growth, Culture & Perks We move fast, celebrate often, and invest heavily in our people. You’ll join a high-energy, supportive environment built around accountability, development, and enjoying the journey. Expect: • Monthly incentives and competitions, • Team events, social activities, and in-office DJ days, • A vibrant, motivating atmosphere designed for peak performance What We Offer • £30,000 base salary + bonuses (OTE £60,000–£80,000), • Clear, merit-based progression through our tier system, • Luxury incentives, recognition programmes, and leadership development paths, • A high-performance culture with plenty of support and opportunity Who We’re Looking For • 3–5+ years of consultative, D2C sales experience, • Strong ability to uncover motivations and map customer pain points, • Comfortable working in regulated environments (FCA/GDC knowledge a bonus), • Ambitious, driven, positive, and highly coachable Benefits: • Company events, • Company pension, • Employee discount, • Cycle to work scheme, • Referral programme, • Discounts in many high street stores Why Smile White? Join a brand reshaping modern dentistry. We don’t just transform smiles — we build careers. Location: Leeds (office-based, in person) Job Types: Full-time, Permanent

Are you looking to join a superb team, be part of a fantastic and widely recognised creative brand where flair and enthusiasm are both rewarded? Does working within a lively and creatively led business inspire you, working within a role where no 2 days are the same? This is a superb opportunity to work within a company experiencing strong strategic growth and excellent personal development. We are looking for candidates with strong business to business client focused experience, possibly gained within an Account Management, Buying, Business Development or Customer Service/Success role to work within an Account Management capacity. You will enjoy leading client meetings, being that ‘go to’ point of contact for clients to really understand their business needs and collaborating with them to provide strategic solutions. These are not sales roles, you are working with existing clients nurturing the relationships and maximising their return, looking at annual business plans. We are looking for high energy, enthusiasm and professionalism. A team player and someone who is highly motivated by working with world-leading brands, implementing new product strategies to grow key accounts, by delivering outstanding service levels. What you will be involved with day to day: • Working within a wider team to delivery on their business strategy with clients that nurtures and develops existing accounts for sustained growth., • Work with key client accounts, taking ownership of a portfolio of longstanding contacts., • Leading client meetings to report on business, challenge and present new ideas and ultimately develop relationships., • You will work with and receive support from various business functions, including Marketing, Business Development, and Production., • Network effectively to identify opportunities for growing existing accounts, including cross-selling other services provided by our client., • Creating and presenting insightful KPI reports and pricing reviews to guide internal and external decision-making., • Cultivate strong relationships with other stakeholders including supply chain, becoming an expert in your product domain., • Work with the Project Manager to understand client presentations and then presenting these with flair, • Uphold exceptional service standards, going above and beyond to ensure customer satisfaction and retention, and resolving any issues that arise. What we're looking for in an Account Manager: Our client is looking for candidates with strong and relevant experience gained within a similar B2B role. Someone who aligns with our clients’ core values - boldness, honesty, and imagination. You will be focused on continual improvement, open feedback, and an unwavering commitment to delivering top-tier customer service. • Strong experience gained within a similar role – Account Executive, Account Management, Buying, Business development or similar with strong examples of managing key clients, • Experience gained from the retail, FMCG, or merchandise industry is useful, but not essential., • A natural ability to form and maintain relationships., • Professional communication skills across all levels and stakeholders, comfortable with face-to-face meetings and proactive calls., • Excellent organisational skills with an eye for detail., • A customer-centric approach with a passion for providing a first-class client experience., • A real enthusiasm for the work that you do. Our client offers a really positive and lively culture and matching that energy is vital. These are brilliant opportunities to join and contribute to a progressive business, playing a pivotal role in a fast-paced and exciting position working with amazing brands. If you have the outlined experience, please send your CV or contact us NOW as these roles are available and are urgent. Please note that due to the volume of responses, we regretfully cannot provide feedback to all applicants. If you haven't heard back within 7 days, please assume that you have not been successful for the role.

Product Owner - Fintech SaaS Type: Permanent Location: Hybrid - Leeds 3 days a week on site Salary: £45,000 - £65,000 We’re working with a growing UK-based fintech building modern SaaS platforms and looking Product sector. This is a great opportunity for a Product Owner early in their career who wants hands-on experience delivering complex, regulated products in a fast-paced, collaborative environment. You’ll work closely with engineering, design, and commercial teams, owning day-to-day product execution and helping deliver solutions that balance technical quality, user experience, and commercial value. The role offers strong exposure, real responsibility, and the chance to grow alongside experienced product and technology leaders. What You’ll Do • Own and continuously refine the product backlog to reflect customer priorities and business goals, • Break down complex business needs into actionable stories and clear acceptance criteria for the development team, • Work closely with design teams to create solutions that are intuitive, user-friendly, and compliant, • Collaborate with Agile teams to plan sprints, support delivery, and adjust priorities as needed, • Monitor product performance using data, identifying trends and areas for improvement, • Serve as the liaison between technical teams and business stakeholders, ensuring clarity and alignment, • Actively participate in Agile rituals, including planning sessions, demos, and retrospectives What We’re Looking For • Self-assured and proactive, able to take ownership and drive initiatives forward, • Solid grasp of Agile principles and how they guide product delivery, • Technical literacy with experience collaborating effectively with development teams, • Strong analytical and problem-solving abilities, with a structured approach to managing projects, • Exceptional communication skills, both written and verbal, and a natural collaborator, • Thrives in dynamic, fast-moving environments and adapts easily to change, • Passionate about fintech and interested in innovations within mortgages and lending, • Comfortable using Agile tools and platforms such as JIRA, GitHub, or equivalents, • Eligible to work in the UK Essentials: • Experience in fintech, SaaS, or regulated environments Benefits: • Private medical insurance, • 30 days annual leave (plus bank holidays and personal days), • Complimentary snacks & drinks, team-building events, and a flexible office environment, • Cycle to work scheme, • Due to application volumes, not all applicants will receive individual feedback. *

Who we are… Driven by a strong sense of purpose, Fisher & Paykel Healthcare works to improve patient care and outcomes through inspired and world-leading healthcare solutions. Fisher & Paykel Healthcare is a Global leading designer, manufacturer and marketer of products and systems for use in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea. The needs of our customers and their patients drive everything we do. We call this commitment Care by Design. About the role A Respiratory Devices Territory Manager at Fisher and Paykel Healthcare means being a trusted clinical advisor, building relationships and changing clinical practice. Our current opportunity is working with clinicians within the sleep, respiratory and community environment to optimise patient care for chronic respiratory patients with a view to supporting a successful discharge, preventing respiratory exacerbations and improving quality of life. The Territory would cover Scotland and the NE of England (including Darlington, James Cook, Carlisle and Newcastle). We operate a project-based approach to maximise time supporting customers. You will have 3 to 5 years experience in either a medical sales role where you are able to navigate the NHS purchasing process and have a proven track record; or experience in a clinical role with a background in sleep, respiratory physiotherapy or nursing, specialising in chronic respiratory care. We offer outstanding job training to bring you up to speed on the products and therapy, as well as our approach to relationship building to ensure you create sustainable professional relationships that last for years. What the role involves • Manages, maintains and grows the assigned territory. Regularly meeting with clients to build awareness of their region, understand their needs, observe competitor activity, and to deliver planned training sessions with healthcare professionals. Participate in regular monthly Business Review., • Meet / exceed sales / KPI targets. Regularly analyses, tracks and reports on territory, monitoring sales KPIs, using CRM and Power BI data. Identify business growth area, align sales strategies and tactical plans to develop long term strategic partnerships., • Build relationships with clinicians, Key Opinion Leaders, and healthcare professionals. Network at trade shows and conferences to leverage their support to gain new advocates., • Develops and maintains supportive, productive and effective relationships at all levels within the organisation, • Continuous professional development to keep up to date with developments in the NHS, healthcare services products and research. Keep up to date with clinical data in order to interpret, present and discuss this data with healthcare professionals during presentations. Key competencies for success • A track record of success selling a technical or clinical device into respiratory wards alongside an understanding of purchasing routes with procurement ., • 3 years within a clinical role where education and patient care is a key, experience as a clinical physiologist in sleep, respiratory physiotherapist or respiratory nurse / senior nurse working with patients who have chronic lung disease. A high level of selling, commercial acumen and negotiating skills • Understanding of the procurement process, • A high level of selling, commercial acumen and negotiating skills, • Adept at using Customer Relationship Management (CRM) tools and data, • In-depth knowledge of sales strategy, product demonstration and sales reports, • Excellent verbal communication and presentation skills, • Strong networking skills to build relationships with prospective and existing clients, • The ability to work independently and as part of a team, • Customer service focus, • Previous experience working within the sleep / OSA field or chronic respiratory field. If this role looks like a good career move for you, we would love to hear from you! Further information about our products, therapies and education can be found on ___

Waste Consultant Team Leader | North England & Scotland | Field Coaching, Sales Performance & Customer Growth We put our customers at the heart of everything we do. Our Waste Consultants are instrumental in ensuring customers receive a world-class service whilst realising the full benefits of Safetykleen’s products and services. About the role As a Waste Consultant Team Leader, you’ll lead from the front - out in the field with your team - coaching in real customer situations, strengthening selling habits, and raising the standard of every customer conversation. You’ll build a strong operating rhythm, use insight to focus effort on the opportunities that matter most, and help your team win new business and grow revenue - while protecting customer satisfaction and retention. This is a high-impact role within the Commercial Waste Leadership Team, with real scope to shape how we sell and serve across the UK and beyond. A key part of the role is building our Go-To-Market Blueprint and define what “great” looks like in commercial waste - the standards, operating model and coaching approach that embed consistent, repeatable excellence. You’ll translate best practice into everyday execution, strengthening customer relationships, accelerating new customer growth, and helping us delight customers at every touchpoint. What you’ll be doing • Lead from the front in the field - coaching your team in live customer situations and raising the quality of every conversation., • Run effective huddles, 1:1s and reviews - giving clear, behaviour-focused feedback and developing both new and experienced salespeople., • Create a winning sales rhythm and pipeline - building structured weekly routines and ensuring well-qualified pipelines with clear next steps., • Drive performance through insight - using data to spot patterns early, unblock issues, and lead confident performance conversations, including accurate forecasting., • Plan activity across current and potential customers - optimising prospecting and customer interactions and supporting decisive action from first contact through to close., • Build strong internal and external relationships - working with customers, branches, and support teams, maintaining accurate CRM updates and contributing to training, meetings and campaigns. About Us At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do. About You You bring energetic, purposeful leadership that helps teams perform consistently and customers feel well served. You set clear expectations, build confidence through structured development, and use insight to prioritise what matters most. You build trust across stakeholders, make sound decisions, and create an environment where high standards are sustained - not just driven. • Field Sales Leadership & Live Coaching - Leads from the front in the field, coaching in real customer interactions to improve call quality, strengthen selling habits, and raise standards through timely, specific feedback., • Sales Performance Management & Results Delivery - Drives consistent results by setting clear expectations, monitoring performance, and holding confident, behaviour-based performance conversations that improve conversion and outcomes., • Sales Operating Rhythm & Execution Discipline - Builds and sustains a structured weekly cadence (huddles, 1:1s, reviews) that creates pipeline ownership, clear next steps, strong CRM discipline, and predictable sales execution., • Talent Development & Capability Building - Develops individuals through targeted coaching and mentoring, accurately diagnosing capability vs will, creating practical development actions, and applying an assessment mindset to grow and retain talent., • Strategic Planning & Best Practice Implementation - Translates goals into focused plans, prioritising the highest-value opportunities, implementing proven best practices, and continuously improving team activity and effectiveness., • Emotional Intelligence, Influence & Decision-Making - Builds trust and engagement through adaptable leadership and strong communication, influences stakeholders to remove blockers, and makes timely, commercially-sound decisions. The Package • Salary £55,000 base salary £70,000 realistic OTE, • £5,200 per annum car allowance, • 25 days holiday plus Bank Holidays., • 5% Contributory Pension scheme., • Family Life assurance of 3 times life cover salary., • Private healthcare scheme from day 1., • Enhanced maternity and paternity pay., • Corporate discount scheme focused on your wellbeing, including discounted Virgin Active Gym membership - and Gymflex., • Taste Card Membership discount., • Discount and cashback at many retailers., • Cycle to work scheme., • Employee Assistance Program with 24/7 confidential helpline support for employees, • Employee recognition program, • Employee referral scheme., • We provide support and access to a range of internal and external courses to help and progress your career with us.

Job title: Assistant Technology Support Manager Location: Leeds Hybrid role working 2 days a week in the office (Must be able to attend the office on a Monday with the second day flexible) Salary: £30,000 to £38,000 Contract: 9-month fixed term contract Our market-leading financial services client is seeking an a motivated, detail focused Assistant technology support manager to help deliver a top-class technology experience for colleagues across the Bank. This role involves supporting hardware related operations, improving processes, and ensuring colleagues receive an excellent, timely, and reliable service. You will have the opportunity to gain full understanding of the end-to-end hardware management lifecycle and have exposure using data as a pathway for process improvements. Key Responsibilities • Support the management team in delivering the overall service, ensuring departmental SLAs and KPIs are achieved., • Ability to manage and prioritise the operational backlog to support efficiency and colleague experience., • Identify and drive process improvements based on colleague and IT feedback., • Work with key suppliers and internal teams to arrange the secure provision and removal of hardware for colleagues, ensuring strict key controls are maintained., • Support hardware lifecycle activities and help maintain high service standards., • Contribute to establishing the function as the trusted “go to” area for colleague technology delivery. Skills and Experience • Experience as a ServiceNow user, confident navigating and updating tickets is essential., • Strong experience delivering service improvements., • Innovative, adaptable, and proactive in enhancing processes and ways of working., • Excellent communication and interpersonal skills., • Proven track record of delivering outstanding customer service., • Resilient Confident, professional, and able to work effectively with multiple partners and teams. You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation. If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW.

The Business: Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability. Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions. The Role: • Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution., • Drive demand planning with high accuracy and align with group targets., • Create and deliver impactful sales campaigns, collaborating with cross-functional teams., • Develop marketplace operations – a strategic growth pillar for the business., • Work closely with partners and dealer networks to ensure seamless Click & Collect experiences., • Enhance customer experience by supporting service teams and reducing contact rates., • Support operational excellence, including order and inventory management. The Person: • 3+ years’ experience in E-Commerce (DTC or marketplace)., • Knowledge of email and affiliate marketing., • Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus)., • Strong organizational, problem-solving, and collaboration skills., • Proficiency in Microsoft Office tools., • A proactive, “can-do” attitude with creativity and flexibility. This is a remote role with occasional travel to site.

At Fruition Group we embrace our values of Pride, Energy and Perseverance and our colleagues embed them as the foundation of their work. Our colleagues are proud to work for Fruition Group, they are pro-active with high energy to maintain our market-leading status. With a diverse team we recognise that no two people are the same and we focus on results rather than unachievable KPIs and work collaboratively to achieve our goals whilst having fun along the way! We are a high growth organisation who work with a huge range of technology employers throughout the UK, and as a business we re-invest profits to ensure we are leading in recruitment innovation in our marketplace and equipping our colleagues with the best environment, tools and training to help them succeed. The Yorkshire Tech team is our longest standing market, which focusses on staffing high-profile clients across the Leeds and Yorkshire area on an exclusive basis. This team is made up of extremely experienced recruiters, and has full support from our Delivery function and Consultancy Enablis, enabling you to accelerate your billings and become a true market leader in the industry. The role Reporting directly into a Managing Consultant, you will play a pivotal part in the resourcing of candidates for our clients and the development of new client relationships. You will continue to develop your network of candidates within your specialist vertical market and continually keeping up to date with current trends. You will think outside of the box for sourcing strategies and utilise all internal tech provided to maximise efficiency. There is excellent opportunity to develop your mentoring and leadership skills as you will begin to support junior colleagues with their day to day recruitment and deliver training sessions. You will work alongside internal Account Managers to ensure a smooth recruitment process from beginning to end for roles that you are delivering on. Key Responsibilities • Development of accounts into key accounts, • Searching for suitable IT candidates who match our clients’ requirements, • Headhunting and networking on sites such as LinkedIn / GitHub / Stack Overflow, • Writing and posting job adverts, • Telephone interviewing candidates to assess their suitability for specific roles, • Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with candidates to create a strong talent pipeline, • Use social media to create a personal brand, • Keep up to date with trends within the Tech industry, • Building relationships with existing and future clients, • Utilise internal tech such as SourceWhale, LinkedHelper and Paiger, • Ensure all data is accurately recorded on CRM, • Attending meeting with clients to explore potential opportunities, • Negotiating fees and terms of engagement Key Skills and Capabilities • Outstanding communicational skills with the ability to adapt language to different audiences, • Ability to build long—lasting professional relationships, • Ability to handle difficult conversations, • Excellent analytical and problem solving skills, attention to detail; well organised, • Proactive and independent thinker, • Excellent customer service skills, • Strong presentation skills with the ability to convey key messages to diverse and wide audiences, • Exceptional Stakeholder Engagement skills, • Experience working to targets, and good billing history, • Good negotiating skills, • Experience using the telephone in a professional environment is essential, • Good understanding of recruitment in the Leeds market is desirable, • Experience within Tech Recruitment on a 360 basis is essential Benefits • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • Ongoing training with external learning providers, • Clear and structured Career progression, • Bi annual winners trip to European destinations such as Marbella, Barcelona & Amsterdam, • Flexible working offer between the office and home, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Childcare vouchers, • Friday early finish If you’re interested in joining Fruition as a Senior Recruitment Consultant / please get in touch for an initial confidential chat about our available opportunities, and we’ll happily share our story with you. For further information please email Lois.gooding @fruitiongroup.com We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Role Objective: To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities in the renewables sector of our large client. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion’s services in a way that drives the client’s long-term goals. You’re Good At / You Are: • Communicating effectively. You can articulate ideas, actively listen to customers’ needs and convey information in a compelling manner., • Translating client needs into measurable outcomes that deliver value, • Understanding IR35 compliance and the different engagement routes for non-permanent resource i.e. PAYE, Umbrella and Statement of work., • Spotting opportunities, presenting propositions and negotiating contracts., • Being able to understand the emotions of others so you can adapt your approach accordingly., • Building strong and lasting relationships with clients by establishing rapport, gaining trust and nurturing partnerships with key stakeholders., • Client Centric, understanding client needs deeply and providing workforce solutions, including Statement of work engagements and Train to Deploy solutions., • Great at problem solving. You can analyse situations, identify issues and develop innovate solutions to address challenges., • Delivering results and taking personal responsibility for achieving positive outcomes., • Bouncing back when something doesn’t quite go to plan and keeping a positive outlook., • Commercially minded and have strong business acumen., • A strategic thinker, you understand business goals and develop long-term plans., • Someone who has a thirst for knowledge and are committed to continuous learning. What You’ll Do: • Actively seeks new business and identifies cross-selling and up-selling opportunities to grow the account., • Provide assistance to the hiring managers on workforce solutions., • Define outcomes that align to the client expectations and ensure they are measurable, • Work with clients and associates to develop Statement of work engagements ensuring that they are compliant and limit any IR35 risk, • Build and nurture strong customer relationships, fostering connections and engaging with senior stakeholders., • Understand the needs of your stakeholders and provide tailored support and maintain open lines of communication to establish yourself as a trusted partner., • Proactively develop existing client relationships while forging new ones, expanding our network and creating opportunities for growth., • In conjunction with the client service manager, to enhance the existing service to accounts through bespoke, innovative resourcing exercises., • Provide a dedicated customer service, contributing to maintaining high satisfaction levels., • Enhance the client relationship by consistently adding value. Identify areas for improvement, act on feedback and provide market insights and benchmarking information., • Efficiently deliver against active requirements, managing niche roles when required. Your ability to navigate diverse recruitment needs ensures timely and successful outcomes for both clients and candidates., • Take the initiative to proactively grow relevant candidate talent pools, ensuring we have a robust pipeline to meet evolving requirements. By staying ahead of the curve, you position us to attract and secure top talent., • Provide on-site support and guidance to clients and candidates, establishing a strong presence and offering expert advice., • Identify areas of leakage, investigating sources of lost revenue or missed opportunities., • Monitor the NPS satisfaction survey, working with the client service manager on action planning and enhancements., • Produce MI to monitor productivity, identify current base line and recommend improvements., • Ensure strict compliance with all legislation and company and client-specific policies and procedures. What We Expect of You: • Deliver against budget of NFI and contribution for all shared service allocated MSP / RPO account., • Achieve Statement of work delivery targets and ensure outcomes are met., • Achieve the agreed Account specific SLAs and KPIs., • Ensure the Team achieves agreed KPIs and targets., • Achieve the agreed company minimum target NPS score., • Grow new service opportunities., • Achieve 100% compliance metrics., • Showcase a commitment to Rullion’s values and bring our company and leadership competencies to life., • Unlock your full potential. What You Bring to the Role: • Proven track record in recruitment account management., • Previous experience within recruitment, either as a 360 consultant or from an internal MSP / RPO background. Ideally within the Energy / Infrastructure sector., • A great personality., • Commercial insight., • Understanding of Rullion products and services to identify new opportunities and help clients get work done., • Significant exposure of working collaboratively with external senior stakeholders. Working in the Renewables team, this is a remote role but with regular site presence required in Edinburgh and client sies across the UK. • Reporting to Chloe Whilock-Harvey, Client Services Manager; please contact Chloe directly for any further information.

Clinical Deputy Manager Wykebeck Court Care Home, 543 York Road, Leeds, LS9 6NH. Up to £49,920- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

About Us: HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. Job Summary As a Luxury Travel Senior Business Development Manager at HBX Group, you will be the strategic partner and trusted advisor for our most influential luxury travel clients. Your mission is to acquire and strengthen relationships, curate tailored growth strategies, and maximize opportunities across our luxury portfolio. By leveraging data insights and cross-functional collaboration, you will drive revenue, profitability, and innovation in a dynamic global market. Job Responsibilities • Client Relationship Management: Build, manage, and develop long-term partnerships with high-profile luxury travel clients, acting as their go-to expert., • Strategic Growth: Analyze performance data and client business plans to create ambitious, customized strategies that drive mutual growth., • Commercial Negotiation: Develop and track commercial agreements that increase sales, profitability, and product adoption., • Cross-Functional Collaboration: Work closely with internal teams (Retail, Pricing, Marketing, CTS, Operations) to optimize technical connections, pricing, and marketing campaigns., • Client Engagement: Conduct regular meetings with key stakeholders to review progress, share insights, and co-create initiatives., • Innovation & Adaptability: Introduce new initiatives to meet evolving client and market needs while maintaining a customer-centric approach., • Compliance & Reporting: Ensure all activities adhere to compliance standards and deliver accurate reporting on performance and strategy execution. Skillset and Experience Required Professional Expertise • Experience: Minimum 5+ years in senior sales or account management roles within the travel industry, specifically in luxury retail, with proven success managing high-profile accounts., • Strategic Leadership: Ability to design and execute complex growth strategies, influence senior stakeholders, and deliver measurable results., • Advanced proficiency in Excel, PowerPoint, and data analysis tools; experience with Tableau, Salesforce, and Salesloft is highly desirable., • Strong analytical mindset with the ability to interpret large datasets and translate insights into actionable strategies., • Exceptional communication and presentation skills, capable of engaging senior-level stakeholders and delivering persuasive proposals., • Skilled negotiator with strong influencing abilities to secure commercial agreements and drive behavioral changes in client buying habits., • Ability to build long-term, trust-based relationships with C-suites and decision-makers in the luxury travel sector., • Highly organized, detail-oriented, and results-driven., • Innovative thinker with a proactive approach to problem-solving and adapting to market changes., • Degree in Business, Sales, or Travel & Tourism or similar., • Fluent English (essential) and proficiency in a source market language (highly valued). At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

Hunter Douglas Architectural Projects (HDAP) is a global leader in high-quality architectural products for interior and exterior applications. For the Scotland, North East England & Ireland region, we are looking for a dynamic and entrepreneurial Sales Representative, with a focus on our ceiling systems portfolio. Your Role As Specification Sales Manager, you will be responsible for expanding our presence across the territory. You will maintain and grow relationships with architects, contractors, distributors, and other key stakeholders in the construction chain. You translate client needs into tailored project solutions and manage the entire sales process—from initial contact to aftersales. You will operate independently within your region, while maintaining close collaboration with both the UK and International HDAP teams across sales, marketing, customer service, and technical support. What Makes This Role Interesting? ✔ Work with a high-quality and distinctive product portfolio ✔ Plenty of room for entrepreneurship and initiative ✔ A dynamic international territory within a stable and innovative company ✔ Opportunity to build long-term relationships with key clients ✔ Be part of a strong brand with a global reputation in architecture and design What You Bring ✔ At least 3-5 years of Specification Sales experience in the A&D sector, ideally with interior products ✔ Proven affinity with design-driven or project-based products ✔ A self-starter with commercial drive and a results-oriented mindset ✔ Strong communication skills, persuasiveness, and relationship management instincts ✔ Resident in Scotland, North East England or Ireland and willing to travel frequently in the territory What We Offer • A diverse commercial role with autonomy and responsibility, • Support from a strong brand, professional team, and reliable organization, • Competitive salary with bonus scheme, company car, and other benefits, • Opportunities for personal development and growth within an international environment Are you the colleague who will grow our market share in the territory with intelligent ceiling solutions? Apply now or contact us for more information!

Maintenance Operative Leeds Permanent Full-Time We are looking for an experienced Maintenance Operative, with a solid background in general repair and maintenance, to join our 474-bed luxury student accommodation in the City Centre of Leeds. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. Key Responsibilities: • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues., • Liaise with and monitor onsite contractors to ensure completion of work., • Be responsible for the day to day reactive and preventative maintenance., • Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks., • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks., • Undertake scheduled flat inspections and complete all resultant actions in a timely manner., • Record, log and monitor any maintenance issues that may arise within the maintenance logbook., • Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification., • Ensure that all Property Documentation Files are accurately maintained and up to date., • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits., • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home., • Report any welfare issues to a manager immediately. Key Requirements: • Take ownership of responsibilities and display pride in work carried out., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken., • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible., • Have previous experience of domestic electrical/plumbing/general maintenance., • Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook., • Have demonstrable experience of effective communication both orally and in writing., • Have the ability to prioritise your own workload., • Work within a team to cover reception / admin duties and gain a knowledge of the student booking system. Hours of Work: • Monday to Friday 8am to 5pm or 9am to 6pm on a rota basis., • We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis, • During our summer turnaround period, there may be the opportunity for overtime to support student check-in / check-out. Benefits: • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Pension scheme, • Life Assurance cover, • Employee assistance scheme

COMMERCIAL MANAGER MULTI-BUSINESS ROLE | SCOTLAND Up to £70,000 basic + £20,000 OTE Company Car and Generous Benefits package Clear route to materially larger rewards over time his role sits within a large, privately owned UK group with turnover well into the billions, operating through a portfolio of autonomous businesses across Scotland and the wider UK. Each business trades independently, with its own customers, teams and commercial priorities. What the group values is continuity, pace and strong commercial decision-making at local level. This role exists to strengthen that. You will operate across several Scottish businesses, working alongside senior managers to ensure sales momentum, customer relationships and commercial focus are maintained at all times. Sometimes you’ll be supporting. Sometimes you’ll be leading from the front. Always, you’ll be adding experienced commercial judgement where it matters. It’s a senior, hands-on role designed for someone who understands how trade-led B2B businesses really work and is comfortable operating across different environments without needing a rulebook. WHAT YOU’LL BE DOING You’ll work across multiple business units as required, focusing on revenue, customer engagement and commercial continuity. You’ll support and influence sales teams, step into key customer relationships when needed, and act as a trusted commercial presence alongside existing senior managers. You’ll identify risks early, spot opportunities quickly and deal with both pragmatically. This is not about reporting lines or theory. It’s about protecting performance and driving growth across a group of profitable, established operations. Over time, exposure to multiple businesses at this level creates a clear pathway into running larger parts of the group, with significantly enhanced financial upside. WHO THIS WILL APPEAL TO This role will resonate with someone who is already operating at a senior commercial level and wants broader scope. You may currently be a senior sales professional trusted with key customers. You may be running a branch or business unit and want greater exposure and influence. You may already be the person others rely on when things get busy, complex or commercially sensitive. You’ll be credible with customers, respected by teams and comfortable making decisions without layers of approval. WHY THIS ROLE WORKS Because it offers variety without chaos, responsibility without bureaucracy and progression without politics. Because it places you close to customers, revenue and decision-makers. And because it’s designed for people who want to build long-term value within a serious, well-backed group rather than chase the next title.

A highly reputable Yorkshire Estate Agency with a proven Self-Employed Associate Estate Agent model is opening opportunities for experienced agents to take control of their income, earn from day one and run their own patch across Leeds, York, Doncaster and Selby. This business is deliberately not a national and not a volume-driven model. Instead, it is built to help experienced Estate Agents in Yorkshire earn high while delivering to customers a genuinely premium, personal service. This is designed for property professionals who want autonomy, flexibility and higher earning potential — without the financial risk usually associated with going it alone. The Self-Employed Associate Estate Agent role offers self-employment done properly: high support, low risk, and a clear, proven framework that allows Associates to build their own local Estate Agency business with confidence. The Package: • Minimum Income Guarantee of c. £1,500 per month for the first 3 months, extendable to 6 months if required, providing financial security while the pipeline builds, • No upfront fees, no loans and no debt if either party decides not to continue within the initial period, • Ability to earn from day 1 through a flexible customer fee structure, including up-front fees from £295 up to full fee, supporting early and consistent cashflow, • Uncapped earning potential with realistic benchmarks:, • Around £50,000 per year achievable with approximately 2 instructions per month, • Around £70,000 per year with 3–4 instructions per month, • £100,000+ per year achievable with 5 instructions per month, with further upside as the business matures, • Higher earnings on self-generated business, incentivising proactive prospecting and local relationship-building, • Access to a long-established (approx. two decades!) Yorkshire database — a genuine business in a box, • High-support infrastructure including lead handling, marketing, systems, training and ongoing business mentoring The Self-Employed Associate Estate Agent Role: • Prospect for new business and build a strong personal pipeline, • Conduct valuations, win instructions and manage the full sales process end-to-end, • Deliver a premium, highly personal service from instruction through to completion, • Build a strong local reputation with structured launch strategies and mentoring support The Person: • Experienced valuer, branch manager, or a high-performing sales negotiator, • Commercially sharp, proactive and comfortable owning outcomes, • Values quality, reputation and long-term income over short-term volume, • Understands the nuance and skill involved in premium estate agency, • Yorkshire-based with strong local knowledge Recent Associates have secured multiple listings within weeks, generating meaningful early income — demonstrating what’s achievable with the right attitude and support.

Department: Operations - Service About the Role This role will oversee and optimize returns management and spare parts operations within service team, ensuring seamless service for customers, retailers, and internal stakeholders. The role will balance operational efficiency, compliance, cost control and customer satisfaction while supporting the company’s ambitious growth plans. Key Responsibilities Operations & Team Management • Lead UK returns and spare parts operations for MDA, TVA, and SDA product categories., • Act as primary liaison for the outsourced back-office resource, ensuring alignment with company standards., • Support the spare parts team in forecasting, planning, and inventory management to meet consumer/customer demand in Speed & Quality of service. Process & Compliance • Supervise end-to-end returns processes, including collections, credits, claims, and sales reconciliation., • Review process innovation to ensure in line with market and technologies., • Ensure timely month-end reconciliations and submission of process authorization requests., • Validate compliance with internal policies and external regulations., • Audit and manage Returns resale costs to achieve maximum value for money whilst ensuring pricing compliance to contracts/agreements, • Manage Spare Parts stock holding, usage, costs and pricing to maximize fulfilment, margin and warehouse/logistics efficiency., • Manage, process and Audit all returns and spare parts in line with month end Stakeholder Engagement • Serve as the main point of contact for internal teams and external partners., • Collaborate with Sales/Service management to resolve escalated issues and improve processes., • Develop and manage new customer opportunities to maximise revenue Reporting & Analytics • Generate accurate reports on returns trends, parts availability, and operational performance., • Manage ship-to account requests and maintain up-to-date records. Key Requirements • 5+ years’ experience in customer service (for returns management, spare parts, or a related field), • Strong team management skills., • Proven ability to manage outsourced partners/vendors effectively., • Strong cost management and commercial awareness, • Proficiency in process optimization and compliance frameworks., • Excellent communication skills for stakeholder and customer management., • Analytical mindset with experience in reporting and data-driven decision-making., • Experience with SAP or similar ERP systems., • Knowledge of consumer electronics/appliance sectors., • Familiarity with UK regulatory requirements for returns and spare parts Benefits include, but are not limited to: • Competitive salary, • Pension contributions, • Enhanced holiday, • Long service awards, • Salary sacrifice schemes, • Discounts on Hisense products, • Access to a shopping discount portal, • Restaurant and café discounts at our Leeds office About Hisense Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. Hisense UK is part of Hisense Europe, to discover more, watch the Hisense Europe corporate video or visit our company website IMPORTANT NOTICE • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law., • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

We are looking for a Supply and Allocation Planner to join the Logistics team. You will be the key in making the physical movement of goods match the allocation plan and alerting the business when the plan cannot be achieved. This role is the bridge between multiple departments so you will need the ability to build great cross-functional relationships along with the ability to manage and link large data sets together. Key Responsibilities: • Play an integral part in the weekly PSI planning meetings, • Allocating inbound stock to outbound orders based on the monthly allocation plan and customer orderbooks, • Track the inbound order progress to highlight any instances where slippages will cause risk in achieving the monthly sales plan, • Monitor customer orderbooks to ensure they are aligned with the allocation plan and work with the Logistics Planners to ensure customers receive the right stock mix, • Identify gaps in the orderbook where we do not have enough orders to meet the allocation plan, • Support IBP through protocol adherence and data maintenance Key Skills: • Advanced level of Excel and Microsoft Office required (XLOOKUPs and Pivots essential), • Ability to work with large data sets and link data together in a dynamic way, • Be able to communicate across different departments in a clear, concise way, • Excellent attention to line level detail in a fast-paced environment, • Ability to work under pressure and to strict deadlines, • Experience of SAP preferred but not essential Benefits Include, But Are Not Limited To: • Competitive salary with bonus scheme, • Workplace pension, • 25 days of holiday plus Bank Holidays, • In-house learning platform, develop your skills for your career and your role, • Long service awards, • Salary sacrifice schemes, • Discounts on Hisense products, • Access to a shopping discount portal, • Restaurant and café discounts at our Leeds office About Hisense Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. Hisense UK is part of Hisense Europe, to discover more, watch the Hisense Europe corporate video or visit our company website IMPORTANT NOTICE • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law., • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

This is not your typical contract management role! Join Inscyte as an Assistant Contracts Manager and help rebalance PFI contracts, improve public services and turn complex data into meaningful outcomes. Assistant Contracts Manager (PFI & Asset Management) Leeds, LS11 – a combination of home and office working • Full-time, 37.5 hours per week, • Permanent position, • £28,000 - £33,000 per annum, depending on experience Please note: Applicants must be authorised to work in the UK Inscyte Limited are specialist Project Management Consultants helping public and community organisations deliver better services through buildings that actually work for the people who use them. From hospitals to community assets, with a primary focus on the education sector, we support schools and academy trusts to ensure ‘fit for purpose’ is not just a phrase, but a reality. We invest heavily in our people, promote from within wherever possible and develop our team beyond traditional consultancy boundaries. Working within the PFI environment, we are modern-day Robin Hoods, using contract performance, KPI management and accountability to redress the balance and improve public services. If you want more than a job and are driven to make a difference, you’ll feel right at home here. The Role As an Assistant Contracts Manager, you will support contract performance and compliance across public sector PFI projects, working alongside Contracts Managers and Senior Contracts Managers. This role will work with six clients across the Leeds and West Yorkshire area. You’ll analyse KPIs, build strong client relationships, review contractor performance and help resolve service delivery issues. The role also includes working with our in-house Support Desk team, helping to capture live issues and resolve them on behalf of our clients. Our compliance and analytical approach is supplemented by a practical, hands-on service model, allowing you to build strong working relationships with our clients and giving them confidence in the service we provide. What you’ll be doing: • Supporting the delivery of multiple public sector PFI commissions, • Reviewing and analysing contractor performance against KPIs and service standards, • Interrogating monthly reports, deductions and contractual data submissions, • Preparing and maintaining contractual documentation, reports and audit trails, • Supporting clients to resolve service performance and compliance issues while building these relationships, • Monitoring trends in performance, identifying risks and improvement opportunities, • Attending contractual and site-based meetings, capturing actions and outcomes, • Supporting variation management, damage tracking and quotation reviews, • Acting as a key interface with the Inscyte Support Desk and internal teams, • Maintaining accurate records across portals, trackers and filing systems No two days will be the same, and no two clients are the same. One moment, you might be helping resolve a heating provision problem, and the next, you could be supporting the mitigation of a Safeguarding issue. The Ideal Candidate You will be a confident, values-driven communicator who can build trust quickly, hold your own in challenging conversations, and bring people with you through clarity, empathy, and conviction. Our ideal candidate will have experience within education, health or social care, estates or FM environments, alongside some or all of the following: • Previous exposure to facilities management, maintenance or asset management;, • Experience in a customer support or contract administration role;, • An understanding of project management principles;, • Strong Excel and Microsoft Office skills;, • Excellent organisation, time management, and attention to detail;, • Confidence working under pressure and managing multiple priorities;, • Strong interpersonal skills and a confident customer-first mindset;, • An analytical approach with the confidence to challenge data;, • Public sector or PFI experience (advantageous). Salary / Benefits Package • £28,000 to £33,000 Salary scale depending upon experience, • Full-time position, based on 37.5 working hours per week, • 25 days Annual Leave, plus 8 Bank Holidays, plus 1 day for birthday, • Pension Contribution, • Annual Bonus Scheme, • New Business Bonus Scheme, • Travel Expenses, • Professional Development and Training Support For those who want more than a job and are motivated to make a genuine difference through better buildings and better services, Inscyte offers the opportunity to do just that. How to apply: If you have the skills and experience required for this position, click “apply” today and you will receive an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Teacher, Education Professional, School-based Professional, Contracts Officer, Facilities Manager, Asset Manager, PFI Analyst, Estates Officer, Contract Support Officer, Performance Analyst, FM Coordinator, Project Support Officer, Commercial Assistant.

Electrical Service Engineer - South England (Remote / Field Based) We are supporting a fast-growing, award-winning engineering business in the electrical switchgear and energy reduction space who are expanding their field engineering team. They are looking for a Gold Card Electrician to support service, maintenance, installs and surveys across the South of England - with a core focus patch covering: London -> Cambridge -> Gloucester -> Bath (and surrounding areas) This is a field-first role with real ownership, variety and autonomy. The Opportunity • Remote, • Core travel zone: London, Home Counties, East Anglia, Thames Valley, South West corridor, • Occasional travel wider UK when required, • Mix of service, maintenance, install and survey work, • Supporting major commercial and industrial customers Package • £47,700 basic (if looking for more, please do apply), • Bonus + profit share + overtime, • Realistic earnings: £58K - £65K, • Company vehicle, • Pension, • Birthday holiday, • Wellness and benefits package The Role • Service and maintenance of electrical plant and apparatus, • Electrical installation and commissioning, • Pre-installation site surveys, • Fault finding, repair and part replacement, • Producing survey, service and install reports, • Customer liaison and site coordination Travel is part of the role. Typically 6-8 nights away per month, although this is expected to reduce due to the South-focused territory. What We’re Looking For • ECS Gold Card Electrician, • NVQ Level 3 Electrical (or equivalent), • 5+ years in electrical service, install or maintenance roles, • Able to read wiring diagrams and single line drawings, • Comfortable working independently in field environments, • Strong attention to detail and customer communication Why This Role Stands Out • Growing business with strong order book, • Profit share model, • Exposure to advanced electrical / energy reduction tech, • High trust, low micromanagement environment, • Proper field engineering variety (not stuck on one site) If you’re an experienced electrician who wants more ownership, better earning potential and a varied field role across the South, this is worth a conversation. Message directly or comment below and I’ll share full details.

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and promptly addressed to improve the overall customer experience. A key responsibility is translating customer and field feedback into actionable insights. The EMEA Quality SME evaluates trends, identifies emerging risks, and highlights opportunities to strengthen product performance and competitiveness. Working cross-functionally, the role collaborates with stakeholders to manage and resolve requests via the DMR (Data Management System), driving operational efficiency and ensuring timely and accurate issue resolution. By generating meaningful, data-driven insights, the EMEA Quality SME directly contributes to higher-quality products, optimized processes, and stronger customer satisfaction. Key Responsibilities • Collaborate with cross-functional teams including Quality, Service, Field Service, and Technical Content to ensure customer needs are met., • Analyze Salesforce, Oracle, and OTA data to identify potential issues affecting product performance or customer experience, including metrics such as mean time to failure., • Monitor product issue rates, escalate customer-impacting issues promptly, and work with teams to resolve them efficiently., • Ensure all Data Management Requests (DMRs) are completed accurately, on time, and with customer impact as a top priority., • Create and maintain reports and dashboards that provide actionable insights to improve customer satisfaction., • Communicate findings professionally to leadership and cross-functional teams, emphasizing implications for customer experience., • Actively participate in process improvement initiatives aimed at reducing customer complaints, improving product reliability, and enhancing overall service quality., • Engage in training, design review meetings, and potentially field visits to gain hands-on understanding of products and their impact on customers., • Support corrective actions and address noncompliance to uphold quality-of-service standards that directly affect customers., • Identify opportunities to streamline processes and enhance service delivery to consistently improve the customer experience., • To understand customer and field quality issues, concerns, and opportunities by translating data and feedback into meaningful insights. This includes evaluating trends, identifying emerging risks, and highlighting opportunities to strengthen product performance and competitiveness. Qualifications / Skills Education: • Bachelor’s degree in business Analytics, Information Systems, Computer Science, Engineering (Mechanical, Electrical, Industrial), Statistics, Data Science, or Quality/Operations Management., • Preferred certifications: Salesforce, Oracle, data analytics tools, or quality/process improvement certifications (e.g., Six Sigma, Lean, CQE). Experience: • 2–5 years of experience in data analysis, quality, or customer service analytics, preferably in a technical or product-focused environment., • Demonstrated experience analyzing complex data sets (Salesforce, Oracle, OTA, or similar) to identify trends, root causes, and actionable insights., • Proven track record of working cross-functionally to resolve product or service issues that directly impact customers., • Experience in process improvement initiatives aimed at enhancing customer satisfaction or service quality. Skills / Competencies: • Strong analytical and problem-solving skills with attention to detail., • Proficiency in Salesforce, Oracle, Excel, and other reporting/analytics tools., • Excellent communication skills, capable of presenting complex data to leadership and cross-functional teams with a customer-centric focus., • Ability to manage multiple projects and priorities using systems such as DMR, with an emphasis on timely resolution for customer impact., • Strong collaboration skills and ability to engage with teams across Quality, Service, Field Service, and Technical Content., • Customer-focused mindset with the ability to identify opportunities to improve product reliability, service quality, and overall customer experience., • Mechanically inclined, aptitude for technical understanding of fitness equipment, • Supply chain understanding to be able to assess impacts

Job Title: Pharmacist Industry: Pharmacy Location: UK Salary: £45,000 - £60,000 + Package Organisation Overview: A leading independent Pharmacy Group in the UK are looking for a qualified Pharmacist or a newly qualified to support with Pharmacy first and enhance service delivery to the local community. Job Summary: We are looking for a patient-oriented Pharmacist passionate about increasing the quality and quantity of service delivery in the local community. The successful candidate could be a current IP or Pharmacist looking to pursue the IP qualification which is fully supported by our client. Tier 2 applications are supported. Job Responsibilities: • Advising Customers on health concerns, • Dispensing medication, • Enhancing service quality, • Performing health advocacy, • Knowledge of medicine and pharmacology, • Customer service, • Good communication and active listening, • Leadership and management, • Organisation and time management, • Emotional resilience, • Teamwork and interpersonal skills, • Problem-solving and analytical skills, • Adaptability and flexibility Job Qualifications: · GPHC Qualification or equivalent

Application Specialist – EPR The Application Specialist role is a critical part of the delivery of an Electronic Patient Record (EPR) solution. As an EPR Application Specialist, you will be assigned to the delivery of projects for customers, supporting a range of clinical functionalities. You will work closely with technical specialists, team leads, and cross-functional teams to ensure successful and high-quality project delivery. Role Responsibilities • Contribute to the delivery of EPR implementation projects across customer sites., • Act as the knowledgeable and effective application point of contact for customers, providing design, integration, configuration, and implementation support throughout the project lifecycle., • Collaborate with your assigned delivery team to achieve successful project outcomes., • Adhere to project management and delivery tools, including updating allocated tasks and accurately logging time., • Proactively identify and escalate risks or concerns relating to assigned projects to the relevant team lead or manager., • Support the application support team by assisting with the investigation and resolution of incidents when required., • Complete all role-specific training and maintain up-to-date product knowledge., • Participate in exhibitions, demonstrations, and customer engagement activities when required., • Flex across EPR delivery domains as needed to support active projects and deliverables., • Travel to customer sites across the UK and, where required, internationally., • Attend office locations as needed for meetings, training, and company events., • Contribute to continuous product improvement by participating in development and testing activities and providing structured feedback to development teams., • Maintain an understanding of clinical applications and their interoperability within wider healthcare systems

Freelance Regulatory Specialist- 12 month contract I’m partnering with a fast‑growing organisation operating at the intersection of regulatory affairs and technology. They are seeking a Regulatory Affairs professional who is interested in taking their expertise in a new, forward‑looking direction. If you come from Pharmaceuticals, Medical Devices, or Biotech and you’re curious about working in a more innovative, cross‑sector, automation‑focused environment, this could be a strong next step in your career. The Opportunity This position goes beyond the traditional in‑house regulatory pathway. Rather than overseeing compliance for a single manufacturer, you will apply your regulatory expertise to help develop technology‑driven compliance solutions that support a wide range of regulated industries. You will work closely with product and technology teams to translate regulatory requirements into structured, automated logic that drives an advanced compliance platform. Key Responsibilities • Maintain and expand regulatory intelligence systems across multiple sectors, • Translate regulatory requirements into workflows, automation logic, and structured rules, • Contribute to cross‑sector projects spanning pharmaceuticals, medical devices, cosmetics, chemicals, Bio tech, • Ensure regulatory content remains accurate, current, and aligned with market requirements, • Act as a subject‑matter expert through content development, webinars, and customer‑facing engagement Ideal Profile • Background in Regulatory Affairs or Compliance within Pharmaceuticals or Medical Devices, • Comfortable navigating diverse product categories and regulatory frameworks, • Strong ability to digest and interpret new regulations and scientific topics quickly, • Analytical mindset with strong Excel proficiency, • Confident communicator who enjoys external engagement, • Interest in technology, automation, and process‑driven solutions What’s in It for You • Opportunity to transition from executing compliance to shaping how it is delivered at scale, • Exposure to a wide range of global markets and regulatory environments, • Collaboration with senior leaders in a fast‑growing, innovation‑focused organisation, • Competitive package and long‑term progression opportunities, • Hybrid working model Either apply here or email me your CV directly to

Fresh graduates are welcome to apply. We require you to possess a strong sense of curiosity and a willingness to learn. The company looks forward to growing together with you. Location: United Kingdom Key Responsibilities: 1. Responsible for designing 3D treatments using Smartee's Smart check design software., 2. Support customer by phone, email and/or remote support., 3. Active collaboration with sales and customer service group to fully meet customer needs. Requirements: 1. Bachelor's Degree above or equivalent experience /certifications., 2. Excellent computer literacy., 3. No limit to majors, but Medical/Dental Medicine majors is preferred., 4. Holding a PSW visa., 5. IELTS score of 6.5 or above., 6. Chinese and English can be used as working languages. We Offer 1. Systematic training and long-term learning time., 2. Competitive salary and benefits., 3. Opportunities for career growth and professional development., 4. A collaborative and supportive team environment. 3D Treatment Designer(专员/经理岗位) 本岗位接受应届生投递。 我们期望您具备强烈的好奇心以及乐于学习的态度。公司期待与您共同成长。 工作职责： 1.使用正雅（Smartee）的 Smart Check 设计软件进行三维矫治方案设计。 2.通过电话、电子邮件及/或远程支持为客户提供协助。 3.积极与销售及客服团队协作，全面满足客户需求。 任职要求： 1.本科及以上学历，或具有同等经验/证书。 2.优秀的计算机应用能力。 3.专业不限，医学/口腔医学相关专业优先。 4.持有 PSW 签证。 5.雅思成绩 6.5 分及以上。 6.中英文可作为工作语言。 我们提供 1.系统化培训及长期学习时间。 2.具竞争力的薪酬与福利。 3.职业发展及专业提升的机会。 4.协作互助、积极向上的团队氛围。

Job Title: Associate Product / Clinical Marketing Manager (Oncology Diagnostics) Status: Full Time Division: Commercial / Marketing Location: London-based (hybrid), remote (EU) considered for exceptional candidates Travel: Ability to travel up to ~25% of the time (primarily for conferences, partner meetings, and launch-related activities) Salary: Competitive Reporting: CEO, with structured, hands-on coaching from an executive-level marketing and commercial strategy consultant with deep experience in oncology and diagnostics Company Today, precision medicine coupled with advanced diagnostics is taking over. However, those innovations in medicine come with an ever-increasing price tag driven by more expensive and complicated solutions making them less accessible unless we do something about it. Signatur Biosciences was established with the mission of making cutting-edge diagnostic tools accessible to more patients around the world. As a startup we have developed a technology to profile complex molecular signatures in a single reaction using qPCR machines already in place in every biomedical lab around the world. Signatur Biosciences is a startup based in London, UK and in Liege, Belgium. We're worried about accessibility in precision diagnostics and are building a team of individuals who share our passion for solving this problem through close collaboration and a sense of urgency. We're building a different kind of company, where employees think like owners, act with authority, and collaborate closely with one another. We are seeking a highly motivated and driven Associate Product / Clinical Marketing Manager to join our team. In this role, under the direction of the CEO and with close, hands-on coaching from an executive-level marketing and commercial strategy consultant with deep experience in oncology diagnostics, you will be responsible for leading and shaping the product marketing and go-to-market strategy, directly contributing to the preparation and execution of product launches, while also developing high-quality marketing content, supporting congress and event preparation, and building competitive and market intelligence. If you are an intellectually curious self-starter with a passion for precision medicine and oncology, we’d love to speak with you! About the role This is an early-career, high-impact role for someone who wants to build a career in precision oncology diagnostics marketing while taking real ownership early. Working closely with the CEO, senior external consultants, and internal R&D, clinical, and regulatory colleagues, you will play a leading role in shaping product positioning and go-to-market strategy, and will be directly involved in preparing and executing product launches for SigBio’s oncology diagnostics. Through hands-on execution and structured exposure to senior-level decision-making, a strong performer in this role is expected to grow into a senior marketing leadership position as the company scales. Main Responsibilities Product Positioning (Supported Leadership) • Lead the development and evolution of product positioning for SigBio’s oncology diagnostics, aligned with clinical evidence, access goals, and long-term corporate strategy, • Contribute directly to defining value propositions relative to existing gold-standard tests, including access-expanding and differentiated use cases, • Support corporate strategy workstreams by translating strategic hypotheses into clear, decision-ready marketing narratives and materials Go-To-Market & Product Launch (Leadership) • Play a central role in preparing and executing product launches across RUO (Research use Only) / Early Access and EU regulated pathways, • Contribute to the design and rollout of Early Access / RUO programmes, including positioning, claims framing, and customer-facing materials, • Support EU go-to-market preparation, including launch sequencing, audience targeting, and dissemination strategy, • Map out reimbursement requirements and support Health Technology Assessment (HTA) engagement, in collaboration with external advisors and internal regulatory and clinical teams Marketing Content & Scientific Communication (Ownership) • Develop high-quality marketing materials, including slide decks, one-pagers, and clinical summaries for different audiences (oncologists, pathologists, laboratories, partners), • Translate complex clinical and scientific concepts into clear, credible, and compliant marketing narratives, • Support preparation of materials for scientific congresses and industry events (e.g. ESMO, ASCO), including posters, presentations, and booth content, • Work with Key Opinion Leaders to gather feedback and build advocacy for the product. Competitive & Market Intelligence (Ownership) • Track competing diagnostic tests, emerging technologies, and commercial models in oncology and precision diagnostics, • Monitor relevant scientific publications, clinical guidelines, and market developments, • Contribute to assay portfolio extension strategy by evaluating unmet medical needs, emerging clinical use cases, and market opportunities, • Support strategic assessment of new assay concepts by helping steer development direction based on clinical relevance, commercial potential, and portfolio fit, • Synthesize insights into structured internal updates to inform positioning, go-to-market decisions, portfolio prioritisation, and leadership discussions Technical Expertise • Develop a strong working understanding of molecular diagnostics, precision oncology workflows, and clinical decision-making pathways, • Understand regulatory distinctions (RUO vs regulated IVD) and their implications for marketing claims and communications, • Apply scientific rigor and accuracy to all external-facing materials Project and Product Delivery • Collect, synthesise, and communicate customer and market feedback to inform the development and refinement of diagnostic tests, • Actively contribute to new product development projects by providing market, clinical, and customer insights throughout the development lifecycle, • Support key commercial and strategic initiatives with structured, reliable execution, • Continuously improve internal marketing processes, templates, and content libraries Skills, Experience & Attributes Essential Skills/Experience • Degree in life sciences, biomedical sciences, biotechnology, or a related field, • Early-career profile with high learning agility and intellectual curiosity, • Exposure to oncology and diagnostics, preferably molecular or precision diagnostics, • Strong written and visual communication skills (slides, structured documents), • Ability to work effectively in ambiguous, evolving startup environments Desirable Skills/Experience • Prior experience in a diagnostics, medtech, or healthcare-focused company or agency, • Familiarity with scientific marketing, medical communications, or product marketing, • Exposure to commercialisation or go-to-market projects, • Direct sales exposure (a plus but not required) Key Competencies • Learning agility and intellectual curiosity, • Scientific thinking and attention to detail, • Clear, structured communication, • Ownership mindset and accountability, • Collaboration across technical and commercial teams Benefits • Competitive base salary plus equity participation, • Annual leave, • Health reimbursement, • Pension, • Opportunity for rapid professional growth through direct exposure to company leadership and senior commercial expertise As we continue to grow, our benefits package may evolve. The benefits outlined above are accurate as of the job posting date, but may differ at time of hire. Signatur Biosciences is an equal-opportunity employer promoting diversity and inclusion in the workspace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law.

We're looking for an Associate Engineer to join our Design team based in Leeds. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Leeds, West Yorkshire Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As an Associate Engineer, you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: • Agreeing technical requirements of the client remit, ensuring it is fully understood, questioning and challenging where necessary, leading the development of fee proposals for review in accordance with delegated authority policy, organising and leading the day-to-day workload of engineers and technical staff within the design team, ensuring technical compliance of the design to the remit, ensuring compliance with applicable legal requirements and company policies / procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS), • Overseeing and contributing to the production of design deliverables, including calculations, drawings, reports and design risk assessments, identifying and assessing technical opportunities for value engineering, implementing them with suitable approval, developing and building a positive relationship with the client / design / site teams supporting fulfilment of contractual obligations and meeting or exceeding Kier Design and Kier customer expectations, being the lead representative at project and progress meetings with clients, as required, from remit development through to lessons learned, managing the financial and commercial aspects of the project with the support of Engineering Manager and Commercial Manager, monitoring progress against, and ensuring the project is delivered to, agreed programme and budget, • Provide leadership to direct and indirect reports, supporting Engineering Manager and Head of Construction Engineering, implementing and complying with Kier policies and procedures for functional governance, conducting staff inductions and performance reviews for direct reports, managing team workload, maximising personal utilisation and project efficiency, ensuring the timely completion and submission of timesheets, reviewing timesheets and approving time off for direct reports, recognising, promoting, encouraging, implementing and contributing to best practice within Kier Design, developing a culture of excellence, acting as an ambassador for Kier Design at all times and ensuring that Kier Design is the consultant of first choice and embodies the values of Kier, • Understanding the social, cultural, global and environmental responsibilities of the professional engineer, recognising the need for sustainable development, staying abreast of design developments in health & safety, innovation, sustainability, diversity and implementing them as appropriate, maintaining own continuing professional development, improving skills in management and / or a design / technical / professional specialism, maintaining membership of a professional body and contributing to forums and industry best practice groups, taking responsibility for developing own digital competency, as described in the Kier Design Digital Competency Framework., identifying current level and actively seeking to reach the next level, encouraging and assisting in the development of all staff within Kier Design,, • Maintaining relationships with peers ensuring the transfer of knowledge / skills, promoting the engineering profession, and taking on a supervisory Civil Engineer or equivalent role, developing and reviewing engineering methods and software, including design or assessment spreadsheets and / or calculation templates for use within Kier Design with a view to increasing overall quality and efficiency, marketing all Kier Design competencies to generate new/repeat business whenever possible What are we looking for? This role of Associate Engineer is great for you if: • Chartered member of relevant professional institutions (e.g. CEng MICE) and practical industry relevant experience, • Working in a similar role with significant relevant experience at this level Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. ___. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. ___. We look forward to seeing your application to join the #constructionrevolution #joinkier #LI-MA1

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AV Engineer – Microsoft Teams Rooms (Multiple Roles) We’re supporting a large-scale UK rollout of Microsoft Teams Rooms, covering 190+ meeting spaces nationwide. As part of this programme, we’re hiring multiple AV Engineers across field installation and remote support functions. This is an excellent opportunity to work on a high-profile, standardised Teams Rooms deployment using leading video conferencing technology. Field AV Engineer (Installation & Commissioning) What you’ll be doing: • Installing and commissioning Microsoft Teams Rooms on customer sites, • Fixing, upgrading, and replacing existing video conferencing systems, • Working with Teams-certified hardware (e.g. Poly, Yealink), • Testing, configuring, and handing over fully operational meeting rooms, • Travelling to client locations across your region What we’re looking for • Proven AV / video conferencing installation experience, • Hands-on experience with Microsoft Teams Rooms, • Manufacturer accreditation (Poly, Yealink or similar) preferred, • Familiarity with AV industry standards (e.g. AXIVA) a bonus, • Comfortable working independently on live customer sites Location: UK-based - travel to client sites Roles available in North and South UK to support regional coverage AV Support Engineer (Remote Support & Maintenance) What you’ll be doing: • Providing remote support for Microsoft Teams Rooms environments, • Dialling into systems to diagnose and resolve issues, • Logging and managing tickets and incidents, • Performing firmware updates and remote maintenance, • Escalating issues to field engineers where required What we’re looking for: • AV or VC support experience (remote or service desk based), • Microsoft Teams Rooms support exposure highly desirable, • Experience supporting Poly / Yealink or similar platforms, • Confident with ticketing systems and customer support workflows, • Clear communicator with a methodical, problem-solving mindset Location: UK-based - Ideally London / South East for collaboration and coverage Ideal Background across both roles: • Microsoft Teams Rooms installation or support experience, • Teams-certified VC hardware exposure, • AV, Unified Communications, or collaboration technology background If you have experience with Microsoft Teams Rooms and enterprise AV environments, we’d love to hear from you. Apply today or reach out to Charlotte at ICP Search.

Recruiter are recruiting on behalf of a global tech firm who are looking for a talented Data Engineer to join their team. In this role, you’ll design and build scalable data solutions that enable data-driven decision-making across marketing programs, customer insights, and business performance. You’ll partner closely with data scientists, analysts, and business stakeholders to turn complex data into meaningful insights. Key Responsibilities • Collaborate with analytics and marketing teams to translate business needs into scalable data solutions, • Design, build, and maintain data models, pipelines, and reporting solutions to support analytics and measurement use cases, • Develop reliable ETL/ELT processes to integrate data from multiple structured and unstructured sources, • Ensure high data quality, reliability, and performance across data systems and pipelines, • Partner with engineers, data scientists, and business teams to represent data in clear, actionable ways, • Contribute to data architecture and platform design, balancing scalability, performance, and cost, • Implement data security, privacy, and governance best practices Qualifications • Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience), • 5+ years of experience in data-focused roles such as Data Engineer, Data Analyst, or Data Scientist, • Strong experience with SQL, data modeling, ETL/ELT, and data visualization tools, • Proficiency in at least one programming language (Python preferred), • Experience supporting marketing analytics, growth, product analytics, or similar business domains is a plus What We Offer • Opportunity to work on high-impact, data-driven initiatives, • Collaborative, cross-functional environment with strong technical mentorship, • The chance to design scalable data platforms and analytics foundations, • Competitive compensation and growth opportunities To hear more about this position or to discuss your suitability to please reach out to Sam Sullivan for a confidential chat on 01 632 5027 or email your CV to Your CV will not be sent to any third party without your consent. The closing date is the 11th of February at 11am. By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent.

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Mechanical Project Manager - UK Up to £80,000 + Company Car/Allowance + Excellent Benefits Multiple UK Locations | Full-time | Permanent (37.5 hours) This is an opportunity for a Mechanical Project Manager to lead high-value, technically complex mechanical and industrial refrigeration projects for a well-established engineering organisation operating across the UK. You’ll work on challenging, bespoke projects in demanding environments, supported by experienced technical teams and strong operational leadership. The role offers autonomy, variety, and long-term career development within a business that values mechanical engineering technical excellence, and professional development. Applications are welcomed from candidates based anywhere in the UK to support a nationwide customer base. What you’ll be doing as Mechanical Project Manager As Mechanical Project Manager, you will take full responsibility for projects from order acceptance through to customer acceptance and final invoicing. You will ensure projects are delivered safely, on time, within budget, and to specification, while protecting contractual and commercial interests. Key responsibilities include: • Leading, motivating and supporting project teams, • Managing contracts from handover to completion and final payment, • Coordinating internal resources, suppliers and subcontractors, • Ensuring manufacture and/or installation meets agreed scope and technical specifications, • Monitoring project costs, programme, risk, WIP, invoicing and cash flow, • Managing variations and additional charges in line with contract conditions, • Acting as the main point of contact for customers and representing their interests, • Ensuring compliance with quality assurance and health & safety procedures, • Producing and maintaining full project documentation, • Providing regular progress and cost reports to senior management, • Supporting debt collection activities where required, • Procuring equipment and services within company systems and authority levels, • UK travel to customer and supplier sites, with limited EU travel for inspections What we’re looking for in a Mechanical Project Manager You’ll be a confident and commercially aware Mechanical Project Manager with a strong engineering background and the ability to manage people, performance, and priorities effectively. Essential skills & experience: • Proven people management experience, • Demonstrable project management experience within Mechanical Engineering, industrial refrigeration, or a closely related sector, • Strong planning, organisation and communication skills, • Ability to work independently and deliver contracts profitably and safely, • Engineering qualification (HNC/HND/Degree preferred) in Mechanical, Electrical, Chemical or Thermodynamic disciplines, • Ability to read and interpret engineering drawings, P&IDs and ideally electrical drawings, • Competent user of Microsoft Word, Excel and Project, • Knowledge of thermodynamics, • Understanding of contract conditions and financial management What’s on offer for the for a Mechanical Project Manager You’ll be rewarded with a fantastic salary and a comprehensive benefits package, including: • Salary Up to £80,000p.a, • Company vehicle or allowance, • 25 days annual leave plus bank holidays, • Defined contribution pension scheme, • Private medical insurance, • Company sick pay scheme, • Continued professional development, including funded role-related qualifications You’ll be part of a highly skilled, forward-thinking team delivering cutting-edge industrial refrigeration solutions for major mechanical projects across the UK. From concept to commissioning, you’ll have the opportunity to shape innovative engineering outcomes across diverse industries.

• Strong salary and package., • Mon to Fri., • Home based with national travel. Here at ISS, we are looking to develop our engineering leadership against the Retail Estate for a leading Banking client, with a truly major Estate spanning the UK, in the 100s of buildings. We provide a mobile engineering maintenance service encompassing Mechanical, Electrical and Building Fabric plus small Projects. Here, you would be the lead of this engineering operation, representing the team across the wider Account and to the customer. Abiding by the strict contractual KPIs and SLAs, you will, in essence, take ownership of the engineering strategy and deliver.y You would be responsible for ensuring that the UK Operation adheres to all governance, processes and procedures, while identifying and promoting opportunities that enhance ISS self-delivery capability. This role will require extensive stakeholder engagement within the Account itself, but also across various central functions, and of course, the role is heavily customer-facing This is a fantastic role for an established Engineering Leader, boasting a track record of high volume multi-site delivery, looking to progress onto one of the UK's leading FM contracts, working for a market leader in the built environment space. Action will include: • Technical and Operational Leadership: Provide technical and operational leadership to engineering teams, ensuring effective service delivery, adherence to best practices, and achievement of 100% uptime and compliance., • Prioritise health and safety by ensuring all processes and procedures comply with relevant legislation, promoting a zero-accident culture, and driving continuous improvement in safety, • Management: Lead the implementation of the Process, ensuring all governance, processes, and procedures are followed to maintain high standards and minimise unplanned downtime., • Manage vendor relationships and the engineering supply chain, conducting annual reviews, aligning with budget expectations, and identifying opportunities for cost efficiencies., • Oversee risk control measures, support incident management processes, and ensure timely resolution of engineering-related risks, maintaining compliance with employer and contractual governance., • Build and maintain strong working relationships with key stakeholders, including the Account Integrated team and the client, to promote quality service delivery and effective communication We need from you: • An Engineering qualification(s) and background, plus extensive experience of leading engineering delivery within a multi-site operation, • An ability to engage with a wide variety of stakeholders

Role: Quality Checker (Pensions & Investments) Day Rate: £300 inside IR35 Start Date: March 2026 (for 6 months initially) Location: Remote IT Equipment Provided We are currently looking for Quality Checkers to work as part of a high performing team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be working in a results-orientated environment, where your core responsibility will be to complete quality checks on investment file reviews to ensure accurate and high-quality decision making. Key Responsibilities Conduct quality checks on suitability assessments across a range of different product types (including ISA, OEICs, Investment Bonds, Structured Products and Pensions). Conduct quality checks on customer contact (including telephone calls) performed to gather additional information required to reach a decision. Conduct quality checks on redress calculations. Conduct quality checks on outbound letters. Provide detailed feedback including clear instructions for remedial action (where appropriate). Provide support to operations in customer facing environment. Conduct Process Confirmations (Buddying in/Observing Team). Supplementary Responsibilities Learn and understand the process in depth. Provide support to the wider team and working with the team leaders and senior operations manager to drive a consistent level of quality across all files. Collate thematic findings to continually improve quality by suggesting where there are gaps in knowledge and where additional training may be appropriate. Where applicable, attend client facing meetings and discuss technical aspects of the reviews (on a case-by-case basis) e.g. Case Clinic. Experience and Skills: MUST HAVE A RQF Level 4 in a suitable qualification e.g. CII Advanced Diploma in Financial Planning (or equivalent) . 6 months QC experience within a similar role. Strong customer focus and experience working in a customer-facing environment. Ability to demonstrate decision making using a holistic approach. Excellent attention to detail and accuracy. Excellent communication and presentation skills

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows, supported by strong guardrails and observability. We’re looking for a Senior Backend Developer who wants to build production-grade backend services that power these systems, working in a multinational, AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Design, build, and maintain scalable backend services for Keepnet’s Human Risk Management platform., • Build clean, modular APIs that integrate internal services and third-party systems to enable automation, reporting, and security workflows., • Develop testable, maintainable codebases using principles such as Clean Architecture, DDD, and TDD., • Own the full development lifecycle: design, implementation, CI/CD (Azure), and post-release monitoring., • Work on distributed and asynchronous systems using message queues, background workers, and event-driven workflows., • Use observability signals (logging, metrics, tracing, tools like Sentry) to proactively detect, diagnose, and prevent production issues., • Collaborate closely with frontend, product, and customer-facing teams to deliver features that solve real customer problems., • Participate in Agile ways of working, focused on iteration, ownership, and continuous improvement. What We’re Looking For • 8+ years of experience building backend systems with .NET., • Strong understanding of API design, distributed systems, and asynchronous architectures., • Experience with SQL and NoSQL databases (PostgreSQL preferred), caching, and queuing systems., • Familiarity with cloud environments and DevOps practices (Azure preferred)., • Comfort working on production SaaS platforms, with ownership beyond deployment., • Experience using AI-assisted development tools (e.g. Cursor or similar) to support code exploration, refactoring, testing, or design discussions—while maintaining strong engineering judgment., • A strong sense of ownership and production accountability, including monitoring, debugging, and continuous improvement., • Ability to understand product and business context, making pragmatic technical decisions that balance user value, risk, and long-term goals., • A security-conscious mindset, building systems that are secure by design. Life at Keepnet At Keepnet, engineering is about craft, collaboration, and impact. What you can expect: • Hybrid Working: A balance of in-office collaboration and remote focus time., • Thoughtful Engineering: Time and space to design systems properly, not just ship quickly., • Global Context: Work on a multinational SaaS platform used across multiple regions., • AI-First Environment: AI-assisted development and production-grade AI systems are part of everyday work., • Annual Leave: 25 days (+1 per year of service)., • Health & Well-being: Gym support and cycle-to-work scheme., • Team Culture: Monthly team lunches and quarterly offsites., • Continuous Learning: Learn from experienced peers and grow your skills over time. Why This Role Is Different This role is for engineers who: • Care about system design and long-term maintainability, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

Position: Refrigeration Design Engineer Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: circa £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking a Design Engineer with a background in CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. Job Purpose • To design and propose light industrial and commercial systems., • Detailing costs and designs to customers while meeting legislative and customer specific requirements., • To create a design from an initial brief and/or drawing, whilst adhering to the latest company and industry standards., • Produce detailed design, consisting of but not limited to: Cold room heat load calculation, cabinet heat load calculations, produce engineering sheets and pipework isometric drawings, equipment selections and pipe work sizing, • Knowledge of CO2 systems essential, Glycol/Chiller experience desirable but not essential., • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing if required., • Take on projects as and when required and see them through to successful completion, • Day to day functions as requested and required by your line manager, • 2D & 3D CAD Skills (no particular preference on software tools)

Commissioning Manager Electrical, Controls & Hazardous Area Systems Location: Chichester (office & workshop based) + UK & occasional international travel Salary: £55 £70,000 DOE + car allowance + bonus Type: Permanent, full-time The Opportunity This is a senior, hands-on Commissioning Manager role within a specialist engineering business delivering complex electrical, control and fluid-handling systems into hazardous, regulated environments. You’ll take full ownership of commissioning activities, from FAT involvement through to site execution, handover, and client acceptance, working closely with engineering, projects, service, and commercial teams. Around 60% of your time will be based in Chichester (office, workshop, testing), with the remaining 40% on customer sites across the UK and occasional international travel. As such, this role suits someone within approximately one hour’s commute of Chichester who enjoys a mix of base work and site delivery. This is not a desk-only role. It’s a position for someone who enjoys technical accountability, problem-solving, and being the person others rely on when systems need to work first time. What You’ll Be Responsible For • Leading and executing commissioning activities across electrical, control, hydraulic and process systems, • Supporting and participating in FATs, SATs, site commissioning and final handover, • Planning commissioning strategies, resources and schedules across multiple projects, • Acting as the technical authority during commissioning phases, resolving issues on site, • Producing and managing SAT documentation, RAMS, handover packs and acceptance sign-off, • Supporting sales and projects with technical input, estimates and commissioning strategy, • Providing escalation-level technical support to service teams (PLC, instrumentation, controls), • Coordinating internal engineers and subcontractors during commissioning activities, • Championing safety, quality and environmental standards at all times What We’re Looking For You’ll be an experienced commissioning professional who is comfortable working in safety-critical environments and taking responsibility for delivery. This role would suit someone with significant industry experience who is comfortable leading commissioning activities rather than just supporting them. Essential experience: • Strong understanding of electrical control systems, • Strong understanding of hydraulic control systems, • Hands-on experience with PLC and HMI programming, • Experience commissioning systems in industrial or regulated environments, • Confident fault-finding capability, • Full UK driving licence Highly desirable: • Experience working in ATEX / hazardous area environments, • Experience with Accuload, Multiload or Contrec load computers, • Experience commissioning high-pressure systems, • Strong documentation discipline (SATs, RAMS, handover packs), • Ability to read and interpret P&ID drawings Why This Role Stands Out • Senior-level technical ownership, not just supervision, • Visible, valued role within project delivery, • Strong mix of office, workshop and site work, • Opportunity to influence commissioning standards and approach, • Exposure to complex, real-world engineering challenges, • Clear trust placed in your technical judgement Interested? If you’re an experienced Commissioning Manager or Senior Commissioning Engineer ready to step into a role with real responsibility and technical credibility, we’d like to hear from you.

Position: Industrial Refrigeration Design Engineer Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: circa £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. Job Purpose To design and propose industrial and commercial project to customer and legislative specific requirements. To create a design from an initial brief and/or drawing to specific customer specifications, whilst adhering to the latest company and industry standards. Principal Responsibilities: Service: • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design, consisting of but not limited to: Cold room heat load calculation, cabinet heat load calculations, produce engineering sheets and pipework isometric drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing if required, • Raise Contract Approval Form to enable project to be booked on system, • Order any long lead time items to ensure project meets program, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM with project shutdowns, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial: • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs, • All contracts over £500k to have contract/design review with senior member of staff, • To prepare quotations (once the design is complete) to meet both the customer budgetary demands and the company’s target margins., • To identify means of generating extra revenue through new initiatives (forward thinking) People: • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance: • Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency Person Specification: • Ability to be customer focused, • Ability to demonstrate a high level of financial awareness, • Ability to adhere to design standards, • Ability to adhere to company vision and values, • Have excellent team working skills and ability to use own initiative, • Be able to work to stringent deadlines, • Willingness to share knowledge and best practice models, • Willingness to develop own skills and experience through learning interventions, • Have a flexible approach to work, • Be able to communicate to the highest level, • Be able to adapt positively to change, • Ability to strive to meet objectives, • Ability to work within a diverse and fast paced environment, • Have knowledge of Microsoft packages and in house systems (if required), • A background in industrial / commercial environments would be advantageous., • Full, clean, UK driving license

CNC Field Service Engineer | Field-Based | UK-Wide Travel Salary: £50,000 - £60,000 (Depending on Experience) + Overtime Opportunities Working Hours: Monday–Friday (Days Only) 40 hours PW Benefits Package • Generous Overtime Rates (Potential to earn £850 per day in overtime + day back in lieu), • Company vehicle (available for personal use), • All travel, accommodation & expenses covered, • 25 days holiday + 8 bank holidays, • Company pension scheme, • Ongoing training and upskilling (including company-funded PLC training) The Opportunity We are working in partnership with a number of leading CNC machine tool service and manufacturing businesses across the UK. Due to continued growth and customer demand, we are recruiting experienced CNC Field Service Engineers to support a wide range of machine tool brands and technologies. This is a field-based role involving UK-wide travel and regular overnight stays. You will be responsible for the diagnosis, repair, maintenance, and optimisation of CNC machine tools at customer sites across multiple industries. Key Responsibilities • Carry out CNC machine tool service activities including breakdown response, fault diagnosis, repairs, refurbishments, relocations, installations, and calibrations, • Diagnose and repair mechanical, electrical, and CNC control system faults, • Work on CNC controls, drive optimisation, and PLC related projects, • Conduct machine geometry checks, alignment, and accuracy verification, • Complete planned preventative maintenance (PPM) and servicing schedules, • Produce detailed service reports, technical documentation, and machine assessment reports, • Support internal teams with technical advice and spare parts identification, • Travel extensively across the UK, including overnight stays when required About You • Proven experience servicing and repairing CNC machine tools, • Strong mechanical and electrical fault-finding capability, • Working knowledge of CNC controls, PLCs, and drive systems, • Willing and able to travel UK-wide with overnight stays, • Full UK driving licence

Overview of role: We are seeking a highly skilled and motivated Senior Level Electrical Engineer to join our high-voltage renewables engineering team. The successful candidate will be responsible for providing high quality earthing designs and electrical substation layouts. This role is critical to ensuring the safe, reliable, and efficient operation of our clients electrical networks. As part of the wider electrical design team, produce electrical layouts for substations (including AIS up to 132kV), cable route layout drawings & sections, LV layouts, switch-room and control room layouts and earthing layouts. You will also need to identify and ensure design compliance with all relevant standards, legislation, Customer requirements, DNO standards and contract specifications throughout the project lifecycle. In addition, review tender or contract documentation and establish the primary electrical scope of works and prepare design deliverables. • Produce a wide range of substation and site layout designs, including 11–132kV AIS/GIS substations, switch rooms, control rooms, BoP/EPC layouts, and associated plan/elevation drawings., • Carry out busbar design activities, including calculations, sizing, support requirements, clamp schedules, and outline structure designs., • Lead the full lifecycle of earthing system design—soil testing, modelling (CDEGS), EPR/touch/step assessments, lightning studies, EMC considerations, material specifications, and production of all associated reports/drawings., • Produce comprehensive layout drawings for earthing, heating/lighting/ventilation, cable management, ducting/cabling, and LV AC block diagrams for switchrooms and control rooms., • Develop technical documentation including calculations, specifications (e.g., disconnectors), technical reports, design correspondence, and manage document control to QA standards., • Collaborate with internal teams, external design suppliers, procurement, and wider stakeholders; ensure designs meet G81, DNO standards, British/European standards, CDM, and project requirements., • Provide leadership in design reviews, problem‑solving, safety-by-design, programme/budget control, and resolution of project challenges., • Support team development by mentoring junior engineers, identifying training needs, and contributing to project-specific designer risk assessments. Personal Skills & Qualities • A Degree/HND/HNC in Electrical Engineering (Power Systems Electrical preferred)., • Previous experience with consultancy, contractor or utility in the Power industry., • Previous experience of technical management of a specialist design team, • Experience in the field of primary electrical design of HV / EHV AC substations and BoP projects ranging from 11kV to 132kV., • Understanding of industry HV and EHV substation installation standards and specifications., • Ability to take the initiative, demonstrate a pro-active approach to activities, problems and oneself., • Understanding of power cable installation, their requirements and installation parameters i.e. flexible or rigid arrangements, minimum bending radii etc., • Ability to manage the various inter-departmental design interfaces (i.e. structural design, planning, electrical design, CAD technicians) efficiently and effectively to deliver complex designs solutions., • Ability to both write and understand technical documents relating to all aspects of substation electrical plant & equipment., • Have an excellent understanding of risks associated with cabling works. Have working knowledge of the role of the designer under the CDM Regulations 2015., • Ability to complete a designer's risk assessment for designs being developed and produced., • Ability to prioritise workloads in a proactive and organised fashion (using software tools as necessary) to ensure key deadlines are met and reliant parties are kept informed., • The ability to use a proprietary 3D CAD package such as Revit would be desirable.

Job Title: Electrical Tendering Engineer Department: Tendering / Projects Contract Type: Permanent – Full Time Job Overview The Estimating Engineer will utilise their industry experience and technical expertise to produce accurate and competitive estimates for client projects. This includes preparing cost and time estimates, ensuring project consistency, and maintaining client satisfaction throughout the tendering process. The role also involves managing existing client relationships, identifying new business opportunities, and contributing to the continuous improvement of the company's estimating and tendering systems. Main Duties & Responsibilities • Prepare cost budgets and estimates for new contracts, ensuring alignment and consistency across all projects., • Update and revise cost estimates in response to project scope or design changes., • Develop and submit comprehensive, well-structured proposals, adhering to client requirements and including all supporting documentation., • Maintain detailed records of estimation documents, including site assessments, assumptions, and contract terms., • Collaborate with the Tendering Manager and Design Team to ensure innovative, accurate, and cost-effective project solutions., • Build and maintain strong relationships with existing clients while identifying and engaging with potential new customers., • Support the tendering process by providing technical and commercial insights to strengthen bids., • Contribute to the development and improvement of estimating tools and internal systems. What We're Looking For • Proven experience in a fast-paced engineering or construction environment., • Excellent customer-facing and communication skills, with a strong commercial focus., • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook; experience with estimation software (e.g., Simpro) is advantageous., • Valid UK driving licence., • Demonstrated experience in preparing cost estimates for 33kV–132kV projects., • Understanding of UK DNO (G81) requirements for contestable works., • Knowledge of Balance of Plant (BOP) works related to Battery Energy Storage Systems (BESS) is advantageous but not essential.

Company Description IPVN are specialists in internet-based voice and number services, providing reliable, scalable communication solutions for individuals and businesses across the UK. From virtual phone numbers to advanced VoIP systems, IPVN help customers stay connected wherever they are, combining flexibility, affordability, and excellent customer support. About the Role * Junior Full Stack Developer (TypeScript / PHP) Location: Remote Type: Full-time Salary: £30K Hours of Work: Monday to Friday 9 am-5 pm We’re seeking a practical, hands-on engineer to collaborate closely with our existing developer to support and enhance our systems, maintain web platforms, and VoIP platforms. This is a side-by-side role, where you’ll collaborate day-to-day to keep our infrastructure running smoothly and help make our services even better. You’ll work on both frontend and backend projects, building new features, improving existing systems, and learning from experienced developers along the way. What You’ll Be Doing ● Developing and maintaining user interfaces in TypeScript (Angular) ● Building and extending backend APIs in PHP ● Collaborating with the team on design, development, and code reviews ● Writing clean, maintainable code and contributing ideas to improve the platform ● Working with Git for version control and team collaboration What We’re Looking For You don’t need years of experience , just solid fundamentals, curiosity, and enthusiasm to learn. Essential: ● Some experience with JavaScript/TypeScript and a modern frontend framework (Angular or React) ● Basic to intermediate PHP skills ● Understanding of RESTful APIs and JSON ● Familiarity with Git Nice to Have: ● Experience with Lumen, Laravel, or another PHP framework ● Basic understanding of MySQL or other databases ● Interest in full-stack development and building scalable web apps What We Offer: ● Support and mentoring from an experienced development team ● Real-world, production-level development experience ● Opportunities to grow into a mid-level role as you develop your skills Job Type: Full-time Benefits: Casual dress Work from home Experience: JavaScript: 2 year (required) PHP Skills: 2 year (required) Work Location: Remote

Principal Data Engineer Location: United Kingdom Our Client They are a global content solutions company, powered by technology and human expertise. They help organisations grow the value of their ideas, data, and content by enabling them to be understood - everywhere. With over 45 AI patents, industry-leading technology, and expert talent, they support more than 80 of the world’s top 100 brands. Their teams operate across 60+ locations worldwide, delivering solutions that accelerate time-to-market, deepen customer engagement, and unlock new global opportunities. Role Overview As Principal Data Engineer, you will be a senior technical leader responsible for shaping the architecture, scalability, and evolution of the enterprise data platform. This role goes far beyond delivery. You will define technical strategy, design scalable data systems, mentor senior engineers, and partner closely with product, engineering, analytics, and business leaders to transform strategic goals into robust, data-driven solutions. You will have significant autonomy to influence architectural decisions, introduce best practices, and create a lasting technical legacy across the global data ecosystem. Key Responsibilities • Lead the design and evolution of scalable, secure, and reliable data architectures supporting BI, analytics, and ML workloads., • Define and drive data engineering standards, architecture patterns, and best practices across teams., • Influence technical strategy across engineering, product, and analytics through clear communication and stakeholder collaboration., • Anticipate future data needs, balancing long-term vision with pragmatic delivery., • Own reliability, performance, and observability of critical data systems, including SLO definition and operational resilience., • Mentor and develop senior data engineers through architecture reviews, technical coaching, and knowledge sharing., • Champion data quality, governance, monitoring, incident response, and cost optimisation., • Evaluate emerging tools and technologies, guiding adoption where they deliver genuine business value. Skills & Experience • Extensive experience designing and operating large-scale, cloud-based data platforms., • Deep expertise in data engineering fundamentals: data modelling, pipeline orchestration, distributed systems, and performance optimisation., • Strong architectural judgement, balancing technical excellence with business outcomes., • Proven leadership and influence across cross-functional teams., • Demonstrated success mentoring senior engineers and scaling team effectiveness., • Exceptional communication skills, including technical writing, documentation, and executive presentations., • Strong business acumen with the ability to connect technical decisions to measurable ROI. Desirable Experience • Hands-on experience with Google Cloud Platform (Big Query, Data form, Cloud Composer)., • Metadata management and data cataloguing (e.g., DataHub, Alation)., • Modern orchestration platforms (Airflow, Prefect, Dagster)., • Cloud-native architectures, including Kubernetes, serverless, and Infrastructure as Code., • Data mesh or decentralised data architecture implementations., • Model Context Protocol (MCP) for data assets., • Open-source contributions or active participation in the data engineering community.

Position: Tendering Engineer (High Voltage) Location: Birmingham (Remote) Benefits: Competitive Salary, Bonus, + Standard UK Benefits Profile: As Tendering Engineer for the entire High Voltage Portfolio, you can make an impact and maximize company market potential and opportunity. Liaising with potential clients to secure business, agreeing on the scope of work, preparing costings, interfacing with tendering, operations, and our technical team. You will support our High Voltage Products Market Manager and Tendering Manager in the implementation of the sales and marketing strategies and oversee allocated sales and tendering activities to drive sales and increase market share. With both engineering knowledge within the power sector, combined with sales and tendering skills, this could be the exciting, fresh new challenge you are looking for to achieve your ambitions! Roles & Responsibilities: • Implementation of the local product marketing strategy, by visiting potential clients to present the offering, agreeing on client requirements, product value propositions, and product positioning, and tendering of a defined scope., • Involved in the market analyses with the Sales team, responsible for forecasts and detailed business/marketing plans for allocated areas of the portfolio., • Achieving business targets through regular review of sales and tendering activities and implementation of improvement/focus plans as needed., • Undertaking tendering activities to support the business, ensuring involvement of the overall team to provide a cost-effective offering to meet client expectations, and being able to present added value to the client., • Understanding of Customer Service principles and their effect on the business., • Strengthen the customer relationship through sales visits, market communications, and local account management. Ensure sustainable growth targets are achieved., • To ensure compliance with Quality Management System, Safety Procedures, and Accountancy Policies and approval procedures, • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Ideal Background: • A Degree in Engineering or similar, • Proven experience in Sales and/or tendering in the Power Engineering industry, preferably with a focus on high voltage equipment, • Knowledge in tendering for GIS (Gas Insulated Switchgear) will be highly appreciated, • Passion for sales in a technical setting, with knowledge and experience of sales and marketing tools such as Salesforce/digital marketing tools – LinkedIn Sales Navigator / similar, is necessary, • Result orientated, with an ability to plan and execute, • Collaborative, team player, • Solutions-oriented approach, with strong communication and customer-relationship-building skills. The Company: NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions.

Network & Cyber Security Consultant 🌍 Remote – UK & Ireland | 💼 Industrial Cyber / OT | ✈️ Up to 25% travel Our client is a leader in industrial networking & OT cyber security, in hiring a Network & Cyber Security Consultant to join their growing technical team. This is a hands‑on role covering solution design, consultancy, audits, and delivery for industrial customers. Key Responsibilities • Translate customer requirements into practical, scalable network and cyber security solutions., • Propose and present innovative architectures tailored to industrial environments., • Deliver consultancy and engineering work to agreed time, cost, and quality standards., • Lead or support technical workshops and training sessions., • Execute Proof of Value projects., • Mentor junior team members and uphold a collaborative team culture., • Support quality improvement and customer satisfaction initiatives., • Engage cross-functionally to support innovation in products, processes, and customer value., • Provide accurate, reliable technical advice to customers and colleagues., • Deliver consultancy and project work on time and within budget. 🔧 Key Skills (Essential) • CCNA (current) or equivalent networking certification, • CISSP, GICSP or equivalent security certification, • Strong understanding of networking & cyber security products in industrial environments, • Experience working on live Industrial Control Systems, • Solid Microsoft Server OS & general networking knowledge, • Experience with virtualised environments, • Excellent communication & presentation skills (Engineer → C‑Suite) ✨ Desirable Experience • Delivering solutions to security frameworks (ISA/IEC 62443, OG86, CAF, NIST, PAS86), • Cisco, Fortinet + industrial networking (Hirschmann/Belden), • Windows & Linux administration, • Network monitoring, event logging, zones/conduits, • Kali Linux tooling knowledge, • Understanding of SCADA (bonus: AVEVA exposure), • Threat detection & device hardening experience 🌟 Benefits • Quarterly and Yearly Bonus scheme • 7% employer pension • Life assurance (4× salary), • Health Cash Plan • 25 days holiday + buy/sell 5, • Electric car scheme & private use of company cars, • Childcare & Cycle to Work schemes, • Social events • Long‑service awards • and other perks! 💡 Ideal For Consultants or engineers with strong networking + cyber security experience who want a varied, customer‑facing role in industrial/OT environments.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO • Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions., • Build reusable IaC modules in Terraform for network, compute, and managed PaaS services., • Integrate Azure-native logging, security, and cost optimization with observability pipelines., • Lead incident resolution and proactive failure domain analysis within Azure-hosted regions., • Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities., • Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements., • Drive self-healing systems using automation to reduce toil and human intervention., • Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES • Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems., • Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems., • Strong communication and cross-regional collaboration capabilities., • Deep technical expertise across Azure infrastructure and platform services., • Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes., • 15+ years of experience in infrastructure, cloud, or SRE roles., • 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor., • 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi., • 3+ years implementing or maintaining CI/CD pipelines., • 2+ years of Software Development experience, • Advanced scripting skills in Bash, Python, or Go., • Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations., • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

Head of Engineering (AI-First SaaS Platform) £95,000 – £130,000 base + equity (EMI) + benefits Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet operates autonomous agents that plan, build, localise, and run security awareness and human risk workflows, supported by strong guardrails, deep observability, and human-in-the-loop controls where required. We are looking for a Head of Engineering to scale these production-grade agentic systems, strengthen platform reliability, and lead global engineering teams to deliver a secure, highly reliable, and operationally mature SaaS platform. This role sits at the intersection of AI-first engineering, distributed systems, and customer impact, working closely with the leadership team, customer success, development, DevOps, and security teams to ensure engineering accelerates, rather than blocks, sustainable growth. This is not a maintenance role. This is a build, scale, and lead role. Why This Role Matters You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams. Your leadership will directly influence platform stability, delivery predictability, the maturity of AI systems in production, and customer trust as the business scales. What’s In It for You • Strategic ownership of the engineering function end-to-end, • EMI-qualified equity with meaningful upside, • An AI-first environment with production-grade agentic systems, • The opportunity to shape engineering at a critical growth stage, • A structured hybrid working model with strong in-office collaboration, • Own and scale the global engineering organisation, including onshore, nearshore, and offshore teams, • Establish clear delivery standards, communication rituals, and accountability models for distributed teams, • Design and evolve a distributed SaaS architecture using Azure, AWS, Cloudflare, Kubernetes, managed databases, queues, and workers, • Maintain the platform with clear ownership, fast remediation, and a strong bias towards preventing recurring production issues, • Champion AI-assisted software engineering, using tools such as Cursor as part of everyday workflows while keeping engineering judgement and accountability with people, • Embed observability-driven reliability, leveraging metrics, tracing, and tools such as Sentry to proactively detect and prevent incidents, • Lead teams building asynchronous, distributed systems using message queues, background workers, and event-driven patterns, • Ensure high standards of engineering quality and maintainability, making pragmatic trade-offs without compromising system integrity, • Work closely with DevOps on CI/CD pipelines, release safety, and infrastructure resilience, • Translate business priorities into clear technical roadmaps and execution plans, • Support leadership with technical analysis, documentation, budgeting, and reporting, • Build a culture of ownership and production accountability across teams, • Hire, mentor, and retain high-performing engineers and engineering leaders globally You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact. What You’ll Bring • Proven experience leading distributed engineering teams, including offshore and nearshore models, • Strong hands-on background with .NET, Python, and JavaScript/TypeScript, • Deep experience with cloud infrastructure (Microsoft Azure, AWS, Cloudflare), • Strong understanding of Agile and Scrum in distributed environments, • Experience with AI-assisted development workflows, • Experience operating multi-region SaaS platforms at scale, • Strong collaboration with DevOps teams and ownership of CI/CD pipelines, • A security-first mindset, building systems that are secure by design (safe APIs, data protection, least-privilege access), • Excellent communication skills across Slack, Microsoft Teams, and in-person settings, • A leadership approach grounded in clarity, ownership, and delivery Life at Keepnet At Keepnet, engineering is a strategic growth engine, not a support function. What you can expect: • Hybrid working with meaningful in-person collaboration, • Global teams and real-world scale, • Annual leave of 25 days, plus one additional day per year of service, • Enhanced parental leave, • Gym support and a cycle-to-work scheme, • EMI-qualified equity, • Monthly team lunches and quarterly offsites, • A culture that supports learning, experimentation, and continuous improvement Why This Role Is Different This role is for someone who: • Enjoys building what others hesitate to own, • Treats distributed teams as a design challenge, not a compromise, • Knows when to move fast and when stability matters more, • Uses observability and judgement to prevent incidents rather than explain them afterwards, • Understands that culture is a system and builds it deliberately If this resonates with how you work, we would like to hear from you.

About Apprentify At Apprentify, we unlock talent and accelerate digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions. Our purpose is clear: to create future-ready talent that drives measurable business impact. We combine expert coaching, real-world learning, and innovative curriculum design to deliver education that transforms careers and organisations. Purpose of the Role We are looking for a passionate and quality-driven Internal Quality Assurer to join Apprentify and play a key role in maintaining our Outstanding standards. Following our Grade 1 achievement in September 2022, we remain firmly committed to delivering exceptional learning experiences that set every apprentice up for success. This role will ensure programmes consistently perform at the highest level. You will work closely with our curriculum and delivery teams to shape, refine, and launch programmes that stand out in the market and meet the evolving needs of our employers. Quality sits at the heart of everything we do. The postholder will lead on key quality assurance activity, including timely sampling, supporting Development Coaches, and ensuring full compliance with Awarding Organisations, mock assessments, and EPAO requirements. Above all, you will help create a learning environment where every apprentice feels supported, confident, and able to thrive. As with all roles at Apprentify, Safer Recruitment checks will be required prior to employment. Key Responsibilities Internal Quality Assurance (IQA) • Conduct timely desktop sampling in Bud Systems, following the company sampling strategy and providing rich developmental feedback., • Conduct apprentice and employer interviews as part of the sampling process., • Complete deep dives and assessment activity across all areas of delivery., • Conduct quality assurance sampling of curriculum e‑learning and learning resources., • Maintain and manage a sampling plan, ensuring all planned samples are completed on time., • Ensure all IQA practice meets Awarding Organisation (AO) and End‑Point Assessment Organisation (EPAO) expectations. Teaching, Learning & Assessment Quality • Conduct timely observations of teaching, learning and assessment in line with the Teaching and Learning Policy., • Deliver robust oral and written feedback to Development Coaches (DCs) to drive improvements in learner outcomes and timely completions., • Conduct Mock End‑Point Assessments for all apprentices., • Conduct EPA‑related activity with apprentices and employers (where relevant) when triggered by DCs Development Coach (DC) & Capability Building • Provide ongoing support, guidance and developmental feedback to Development Coaches., • Deliver, monitor, and evaluate DC/Tutor CPD requirements (remote and face‑to‑face) in line with the Quality Framework., • Conduct DC observations and provide developmental feedback that supports improved operational delivery and learner experience., • Develop DCs to excel in delivery, operational performance, and overall customer experience. Curriculum Consultation & Project Delivery • Actively monitor and support progress against the live Quality Improvement Plan (QIP)., • Contribute to Self‑Assessment processes and Quality Improvement activities., • Attend and lead (where relevant) standardisation meetings, developmental sessions, and team meetings., • Facilitate standardisation and training sessions in line with the Annual Quality & Curriculum Planner., • Ensure Bud Systems is fully utilised to track, manage and monitor learner progress. Essential Skills & Experience • Competence and experience IQA’ing within the following apprenticeship standards: Multi Channel Marketer, Content Creator, Marketing Executive and PR and Communications, • Experience of delivering Apprenticeship Standards and Assessing, • Experience in observations of teaching and learning, • Proven track record of raising standards of delivery, developing staff and leading EQA visits, • Sound knowledge of Ofsted and the Education Inspection Framework Desirable • Experience of using bksb and CognAssist, • Experience of using ePortfolios (Bud Systems ) and Learning Management Systems, • Achieved English, Maths and ICT Functional Skills at Level 2 What High Performance Looks Like in this Role At Apprentify, high performance is about delivering impact, driving innovation, and building a culture of excellence. In this role, high performance means: • Outstanding Delivery: Consistently provides rigorous, timely, and high‑impact quality assurance across all apprenticeship and bootcamp programmes. Ensures sampling, observations, deep dives and curriculum reviews are completed to an outstanding standard, with clear developmental feedback that directly improves teaching, learning, and learner outcomes. Operates with accuracy, pace, and professionalism, reducing risk and ensuring programmes exceed Awarding Organisation and EPAO expectations., • Commercial Awareness: Demonstrates strong understanding of client needs and organisational priorities, identifying opportunities to add value, improve retention, and contribute to revenue growth through bespoke or enhanced solutions. Demonstrates a strong understanding of employer needs, organisational priorities, and the commercial impact of high‑quality delivery. Uses IQA insights to identify opportunities to enhance programme effectiveness, strengthen employer confidence, improve apprentice success rates, and support growth in digital, tech, and sales sectors. Makes decisions that protect Apprentify’s reputation and contribute to sustainable business performance., • Innovation & Improvement: Proactively uses sampling outcomes, data insights, learner/employer feedback and sector trends to recommend and implement improvements. Challenges existing practice where needed, leads on enhancements to curriculum, assessment, and delivery, and contributes to the evolution of Apprentify’s quality frameworks. Drives a culture of continuous improvement that results in measurable gains in learner experience and programme quality., • Collaboration & Influence: Works seamlessly with Development Coaches, Curriculum, Operations and Employer teams to create a cohesive, high‑impact learner journey. Builds trusted and influential relationships, providing clear guidance that uplifts capability and performance. Positively shapes decision‑making through evidence, expertise, and a solutions‑focused approach. Acts as a bridge between teams to ensure consistency, compliance and shared ownership of quality., • Results Orientation: Takes ownership of quality targets, compliance standards, and delivery outcomes. Uses data to monitor progress, identify risks early, and implement corrective actions quickly. Consistently drives improvements in timely completions, quality of delivery, EPA readiness, and learner/employer satisfaction. Ensures all IQA activity contributes directly to Apprentify’s success measures and long‑term quality goals., • Culture Carrier: Role-modelling Apprentify’s values of excellence, impact, innovation, and inclusivity, inspiring colleagues and championing a learner-centred focus. What We Offer At Apprentify, we believe in rewarding our people for the value they bring. Benefits include: • Competitive salary, • 25 days annual leave (plus bank holidays), increasing with length of service., • Private medical insurance., • Birthday Leave + Volunteer Day., • Hybrid working with regular collaboration days in our Wilmslow HQ., • Ongoing professional development and leadership support., • A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success., • Enhanced family leave policies., • Access to mental health and wellbeing support., • Regular company-wide events and team socials.