Head of customer experience jobs in Aylesbury - Page 7Create job alerts

You will take ownership of the. Employee engagement and experience strategy. Senior HR leadership experience within.

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experien

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If youve also

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

Candidates should have experience in luxury hospitality and a sound understanding of wines and spirits. This role involves high levels of hospitality, stock management, and direct client engagement. Diageo España SA is looking for a Front of House Manager to lead operations at Justerini & Brooks in

Real ownership of a flagship customer experience, with space to grow remit, scope and team as you prove impact. Step into a high‑impact role owning the digital journey for a multi‑service subscription brand, and turn a well‑loved but legacy experience into a product customers actually rely on

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

Yoox Group is seeking a Head of User Journey based in London. This role involves championing the site experience, optimising user engagement, and collaborating closely with content and trading teams. Candidates should possess a strong strategic mindset, a proven track record in user journey planning

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

This role involves managing integrated facilities management services and reception operations, ensuring exceptional visitor experiences. Candidates should have extensive experience in facilities management, strong financial acumen, and a proven track record in leading diverse teams. The position em

As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function to be truly world class. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships,

Sainsbury's is seeking a Head of Value to lead the design and evolution of value frameworks and propositions, ensuring customer value aligns with commercial objectives. The ideal candidate has proven experience in a complex organization, strong analytical skills, and the ability to influence senior

Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a reg

Un AI Venture Builder sta cercando un Head of Product Experience per guidare la creazione di startup innovative. Si offre un compenso competitivo tra €55.

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. HEXAGON offers a supp

Strong experience in customer analytics, advanced SQL skills, and familiarity with tools like Power BI are essential. Harnham is seeking a high-impact Customer Insight leader to shape analytics across the organization. The role involves connecting customer insight with analytics, driving the vision,

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

A leading online marketplace in Greater London is seeking a Workplace Manager to oversee workplace operations and experience across their London HQ and Brooklyn office.

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. Full understanding of the end-to-end customer journey and the role of Customer Service.

As a Head of Finance, you will operate as a senior finance leader and trusted advisor to executive stakeholders, providing clear, insightful analysis and constructive challenge to support high‑quality commercial decision‑making. In this role, you will lead cost management across Retail and Custo

We are looking for a Head of Experience Design to join On's newly formed AI Lab. As a small team we are all required to contribute to every phase of ideation from research to development of product blueprints the digital team can build. Experience working on 0-1 products, new service models, or expe

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. This role involves leading a high-performing team to drive revenue growth, enhance client relationships, and ensure customer satisfaction. Join a global leader trusted by 90% of FTSE 500 compan

Professional demeanor: You present yourself professionally and courteously, ensuring your communication and approach align perfectly with our elegant centres and premium client experience. Use of AI and technology: We recognise the growing role of AI and emerging technologies. We are looking for a C

The package includes a base salary of £75k–£85k with a 20% variable component and offers a remote-first working model within the UK. This role focuses on reshaping the approach to Customer Success, emphasizing strategic growth and customer engagement. The ideal candidate possesses proven experie

The London Borough of Merton is seeking to recruit two permanent Customer Experience Officers for their libraries. The role involves delivering excellent customer service and interacting with a variety of customers, including children and young people, in a welcoming manner. Strong communication ski

Our client, an expanding firm of Chartered Accountants, seeks a new Head of Compliance. You should be a qualified Accountant with previous Compliance Experience in a similar accounting or other professional services (law etc) firm and willing to quickly pick up the detail of ICAEW regulatory require

RELX is seeking a Head of Platform to lead the delivery and evolution of its internal developer platform, which is crucial for engineering transformation. The ideal candidate will have over 15 years of experience in platform or infrastructure engineering and a proven track record in driving cultural

Lead an experienced team of professionals: lead, coach, and develop a team of 5+ Account Directors (ADs) and Customer Success Managers (CSMs) in the UK healthcare team, building a strong performance culture based on accountability, collaboration, and customer centricity. As Head of Customer Success

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Reporting to our VP of Customer Success. Proactively engage smaller customers flagged as at risk of churn. It is the heartbeat of customer trust, where friction is turned into advocacy and insights are unlocked that make us better at what we do.

We’re hiring a Head of Product Experience to own the Product Experience (PX) vision across ApprovalMax — building on a strong design foundation to drive coherence across web and mobile. Product Experience Authority: Work with the Head of Design to set Product Experience standards and principles.

As Head of Customer Experience at IG Group, you will shape the future of how we serve and engage our customers globally. As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set

A leading travel technology company in Greater London is seeking a Head of Machine Learning to drive the strategy and delivery of machine learning across their Core Experience product area. You will lead multiple teams, manage a budget, and oversee the adoption of ML technologies to enhance customer

Preply is seeking a Head of Product Marketing to connect brand with product innovation, driving growth across global markets. Ideal candidates will have over 10 years of experience in product marketing, with a strong focus on strategy and analytics. Responsibilities include shaping product positioni

A leading producer of personalised printed products is looking for a passionate and confident Prepress software talent to manage delivery of consistent colour and quality print files to print partners all around the world. Candidates must have a minimum of 3‑5 years’ relevant work experience wit

Blink - Employee Experience Platform is seeking a Head of Support to lead their global support function from London. The role involves managing a high-performing, distributed team, ensuring a seamless customer experience, and building scalable support systems. Ideal candidates will have significant

As a Customer Experience Officer, you will deliver excellent customer service and maintain the high standards expected across our services. The London Borough of Merton’s award-winning Library & Heritage Service are seeking to recruit two permanent Customer Experience Officers for their libraries.

We are seeking an exceptional Head of Customer Experience to lead and shape the end‑to‑end customer journey across Fortius. Champion a customer‑first culture throughout every stage of the patient pathway. Take an innovative approach to service development, maximising digitalisation to enhance

A leading restaurant in Greater London is seeking an experienced Head Server to lead the front-of-house team in delivering exceptional guest experiences.

A leading consumer brand in the UK is looking for a Head of Product Design to lead a hands-on design function during an exciting brand evolution. The role involves overseeing a mobile-first product experience launching in 2026 and requires strong experience in consumer products and eCommerce. This p

A global data management firm in Greater London seeks a Global Head of Pipeline Operations and Client Experience. This role focuses on ensuring operational excellence and a seamless experience for clients across various products. The firm offers a collaborative environment, emphasizing diversity and

Octopus Electric Vehicles is seeking an experienced leader to manage its Client Onboarding team in London on a full-time, hybrid basis. This role offers an exciting chance to contribute towards a sustainable future.

Checkatrade is seeking a Workplace Experience Lead to oversee our London HQ and Lakeside office, ensuring a vibrant and productive workspace for employees. The ideal candidate will have experience in office management and a proactive approach to problem-solving. Checkatrade offers competitive salary

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. You will own the strategy for customer onboarding, engagement, retention, and expansion, using data and insight to prioritise the highest-

You will ensure customer needs are exceeded, providing fast service and managing customer accounts. Booker Group plc seeks a Branch Assistant in Peterborough to support the Customer Service Supervisor. Ideal candidates will have a passion for customer satisfaction and attention to detail.

The role offers a permanent position with a salary of up to £55,000, depending on experience. An educational institute in the UK is seeking a Head of Student Experience to lead and improve student support services. Candidates should have relevant experience in leadership within student services, de