Head of customer success jobs in Glasgow - Page 2Create job alerts

Reporting to the Global Head of Business, you will lead and scale Partner Success at Polygon Labs, owning relationships with some of the most strategic customers in the ecosystem. B2B relationship management, customer success, or account management, including leadership experience. Familiarity with

Network Plus is looking for a Head of Customer to lead how we understand, manage and improve customer experience across the business. Strong understanding of regulatory customer performance requirements across Gas, Water and Electricity sectors, including how regulatory measures influence contract d

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

We’re looking for a dynamic, strategic, and influential leader to step into the pivotal role of Head of Customer Control Function. Role Title: Head of Customer Control Function. Experience leading a multi‑disciplined team and the ability to create a working climate which motivates and engages ea

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. This role offers significant influence across regional execution and global direction, with accountability for performan

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE M

The successful candidate will manage research projects, analyze data, and provide actionable recommendations to senior leaders. This position offers a hybrid working model based in London, providing a dynamic environment to shape strategic decisions. A leading media company in the UK is seeking a Cu

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. You’ll own the customer success processes, enga

The Chartered Institute of Export & International Trade is looking for a Customer Success Manager to enhance the experience of its business customers. Suitable candidates should have strong customer success experience, excellent organisational skills, and CRM proficiency. You will ensure outstanding

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

You will be the main point of contact for a defined set of customers with responsibility for ensuring that those customers have a seamless journey from onboarding through to delivery, renewal and expansion. We are recruiting a Customer Success Manager to strengthen the experience of our business cus

Ark seeks a knowledgeable and passionate Head of Year at Ark Blake Academy in the United Kingdom. The position offers excellent professional development opportunities and a supportive leadership team.

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

ScottishPower is seeking a Head of Projects & Improvement in Glasgow to lead customer service transformation and continuous improvement.

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This position focuses on customer retention and governance, offering a central role in a growing organization. Ideal candidates will have senior experience in Custome

History of successful deployments recognised as reference accounts. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. Proven record of building greenfield delivery function

As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. Proficient in IT systems, including MS Office and care management software, for re

You will operate as a consultative partner to customers, managing a broad portfolio of international accounts while also engaging with new enquiries generated through marketing and lead generation activity, combining Account management, Technical / solution-based selling, Project coordination (often

The role offers real autonomy and the opportunity to work closely with senior stakeholders across a wide range of organisations. Our client operates at the centre of a rapidly evolving ecosystem of modern data platforms and AI technologies. You'll have the chance to work with cutting-edge technologi

Examples of messaging, campaigns, or sales assets. Voice-Swap is building the infrastructure for the next generation of music and voice. We’re hiring a Commercial Marketing Manager to take ownership of how marketing drives enterprise pipeline and revenue.

Choice of UK-based remote working, or hybrid from our Bristol office. As The Pixel celebrates 25 years of service, we remain dedicated to transforming digital commerce through exceptional experiences. Strong knowledge of eCommerce/digital and previous experience within a fast paced, agile environmen

Intermediate proficiency with MS Excel and highly proficient with Microsoft Office (Word, PowerPoint). Proactive hunter of new business & opportunities who thrives on success and can inspire a team to achieve success. Commercial modeling for all proposed deals, interacting with head of international

Known for our high-performance non-metal distribution boards, we offer some of the best IP-rated solutions, compatible with devices from most manufacturers. Good understanding and knowledge of Electrical Distribution products. Strong negotiation and closing skills, ensuring successful project manage

The head office is based in Fife, one of Scotland's most scenic areas, with unrivalled access to good schools, beautiful beaches and countryside and access to Scotland's free higher education. Head of Sales & Retail Operations (Board Level Appointment). As Head of Sales & Retail Operations,.

Strengthen SUNMI’s brand presence, products, and solutions while ensuring high levels of customer satisfaction. Ensure a high level of customer satisfaction by coordinating internal resources across technical, support, and service functions. Our goal is to transform traditional stores into smart b

If this sounds of interest, please apply or get in touch directly at roisin. This is a great opportunity for an experienced Account Manager who enjoys a mix of relationship management and new business, with a clear path towards a more account-focused role over time. Uncapped commission structure wit

You’ll have lots of opportunities to try new things and stretch your skills while playing a key role in the continued growth of this forward-thinking organisation. Desire to work across a mix of pharma, charity and OTC clients. Working with pharma, charity and consumer health clients, this indepen

Round 3: Shortlisted candidates to meet with CEO/Founder and Head of Research. This is an exciting opportunity as we continue to grow and are looking for someone who can take the lead on one of our most important accounts, building strong partnerships and helping shape the next phase of its developm

As a Graduate Account Manager at ORRJO, you’re on the front line of growth, for us and for our clients.

Identify opportunities to expand service offerings across HV testing, diagnostics, commissioning, and cable system services. Work closely with in-house engineering teams to prepare proposals, scopes of work and technical service packages. Electrical Engineering degree (or similar) with strong knowle

We’re looking for a data-driven Account Manager to support the success, retention, and growth of our enterprise client base. Drive adoption and expansion of Intentsify’s data, software, and activation solutions across client organisations and stakeholders. Collaborative mindset, working effectiv

This is a hands-on, customer-facing role focused on managing and developing key strategic accounts, as well as identifying new business opportunities within industrial and high-reliability markets. You will play a key role in strengthening long-term customer relationships, increasing market share, a

A Key Account Sales Manager is required at Carbon Activated Europe, a proud member of the Carbon Activated Group of companies, a leading global manufacturer and distributor of activated carbon products and services to a wide and diverse range of customers and industries. Willing and able to travel t

CPJ are working with a highly respected and well-established KBB manufacturer who are strengthening their National Merchants channel and are now looking to appoint a Key Account Manager to take ownership of a high-profile portfolio of strategic National Merchants across the UK. Ability to influence

Reporting to the Head of Sales, the Sales Engineer is responsible for maintaining and expanding relationships with strategically important customers. The successful candidate will be assigned a specific portfolio of key accounts and will be expected to achieve sales quotas and strategic account obje

Our client is a market-leading provider of advanced software solutions tailored to the construction and built environment sectors. They provide innovative software solutions that power some of the UK’s leading utility providers. They are now looking for a Senior Account Manager to take ownership o

Managing the dermatology business on your territory, conducting calls with customers using a combination of face-to-face, remote and omnichannel marketing to achieve agreed sales targets and business objectives. Due to an exciting expansion of their Primary Care team, they have a new opportunity for

You’ll work with cutting-edge orthopaedic technologies that help surgeons achieve better patient outcomes - while benefiting from professional development, autonomy, and recognition for your success. Maintain a strong understanding of competitor activity and market trends. Mentor and support junio

Account Management / Customer Success OR SDR experience is a must. Provider of AI Automation Solutions for Sales Teams. Professional development opportunities.

Fast-tracked career progression: 95% of our leadership team started in roles just like this!. Partner closely with the Channel Account Manager (CAM) and reseller network to coordinate renewal strategies, optimize customer engagement, and ensure alignment on sales objectives. Understanding of Marketi

Manage and grow a portfolio of luxury hosts, driving performance and quality.

The role focuses on strengthening customer relationships, improving sales and profitability, and generating new business opportunities. Our people are the heart of the company, empowered to. You will analyze client performance, manage commercial initiatives, and collaborate with internal teams to de

Our client is a market-leading provider of advanced software solutions tailored to the construction and built environment sectors. They are now seeking an experienced Account Manager to take ownership of a portfolio of public sector accounts. Own and develop relationships across a portfolio of Publi

High‑profile customer exposure. You will act as the primary face of the business to a major national logistics customer, owning day‑to‑day account management, coordination, and performance. Key Account Manager – Major UK Logistics Customer.