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Revenue Update : Notice of Irish Industrial Action - Wednesday 14th October 2026. Disruption and delays to Irish services expected. We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio. The business has three pillars. • Freight forwarding - Freightlink Logistics provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe., • Customs - CustomsLink was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes., • Ferries - Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service. We are seeking a proactive, commercially astute, and highly experienced Customs & Freight Forwarding Business Development Manager to accelerate the growth of our customs and freight forwarding services portfolio. Working in close partnership with the Group Head of Customs and Growth, you will shape, influence, and execute our commercial strategy while driving new client acquisition across customs compliance, international freight forwarding, transport solutions, warehousing, and supply chain services. This role blends high-level strategic planning with hands-on sales execution. It is suited to someone with deep customs and freight forwarding expertise, strong industry networks, and a proven track record of generating revenue within customs brokerage, international logistics, freight forwarding, and supply chain management sectors. • Identify, pursue, and convert new business opportunities across customs clearance, air freight, ocean freight, road freight, courier, warehousing, and value-added logistics services., • Develop and deliver a strategic sales plan focused on revenue growth across customs declarations/procedures, freight forwarding services, transit movements (NCTS), and specialist customs procedures., • Generate new business through prospecting, networking, trade shows, industry associations, digital channels, and customer referrals., • Build and maintain a robust sales pipeline across importers, exporters, manufacturers, retailers, e-commerce businesses, hauliers, freight forwarders, and 3PL/4PL operators., • Lead customer meetings, product demonstrations, and solution presentations highlighting our customs expertise, freight capabilities, compliance strength, and technology advantages., • Prepare high-quality quotations, RFQs, tenders, proposals, and commercial presentations that align with client requirements and company pricing strategies., • Negotiate rates, contracts, service level agreements, and commercial terms with prospective customers., • Achieve agreed sales targets, gross profit objectives, and key performance indicators., • Develop strategic trade lanes and identify opportunities to increase shipment volumes across key origin and destination markets., • Collaborate with operational teams to create tailored logistics solutions that address customer supply chain challenges., • Promote and sell international freight forwarding solutions, including air freight, sea freight (FCL/LCL), road freight, intermodal transport, and project cargo services., • Develop relationships with shipping lines, airlines, haulage providers, and logistics partners to support competitive service offerings., • Identify opportunities for contract logistics, fulfilment, warehousing, distribution, and customs integration services., • Analyse customer supply chains to identify cost-saving opportunities, transit-time improvements, and operational efficiencies., • Drive growth within strategic sectors including manufacturing, automotive, aerospace, retail, FMCG, pharmaceuticals, and e-commerce., • Work closely with pricing and procurement teams to secure competitive rates and maximise profitability., • Act as the primary commercial contact for key customs and freight forwarding clients, ensuring exceptional customer experience and retention., • Develop trusted advisor relationships with decision-makers and supply chain stakeholders., • Work closely with operations, compliance, customs, and onboarding teams to ensure seamless implementation of new business., • Provide clients with updates on customs regulations, trade requirements, market conditions, carrier developments, and industry trends that may affect their operations., • Manage and resolve complex customer enquiries relating to customs processes, freight movements, documentation, tariffs, and regulatory compliance., • Conduct regular account reviews and identify opportunities for additional services and account growth., • Support customer retention initiatives and ensure high levels of service satisfaction., • Monitor UK/EU customs legislation, global trade developments, freight market trends, carrier activity, and competitor movements to inform commercial strategy., • Provide structured feedback to leadership teams on market opportunities, customer needs, pricing trends, and service enhancements., • Support marketing campaigns, case studies, webinars, customer events, and trade exhibitions that position the organisation as a leading customs and logistics provider., • Contribute to strategic planning for new logistics products, digital customs solutions, supply chain services, and process optimisation initiatives., • Identify emerging trade lanes, industry sectors, and market opportunities that align with company growth objectives, • Proven track record in B2B sales, business development, or commercial management within customs clearance, freight forwarding, logistics, supply chain, or international trade., • Demonstrated success in generating new business revenue and managing complex sales cycles within the freight forwarding sector., • Strong working knowledge of air freight, ocean freight, road freight, multimodal transport, customs clearance, and international trade processes., • Strong knowledge of UK and EU customs procedures, including import/export declarations, NCTS/transit, special procedures (IPR, OPR, RGR, Customs Warehousing, Temporary Admission), and duty management., • Experience preparing and responding to RFQs, tenders, and logistics procurement opportunities., • Experience working with logistics and customs platforms such as CargoWise, Descartes, AEB, CSP systems, or similar solutions., • Familiarity with freight pricing structures, carrier negotiations, margin management, and supply chain solution design., • Strong understanding of HS codes, tariff classifications, commodity coding, origin rules, and customs compliance., • Excellent communication, presentation, negotiation, and stakeholder management skills., • Strong analytical mindset with the ability to understand complex supply chain and regulatory requirements., • Ability to work independently while collaborating effectively across commercial, operational, customs, and compliance teams., • High levels of professionalism, resilience, commercial awareness, and customer focus. We are on the look out for a high organised, self-driven, confident and positive individual with a can-do attitude. You will have previous experience in Customs and Freight Forwarding Logistics, and be able to apply this experience to drive the business forward. We are an exciting blend of people with different experiences, different skills, come from different cultures and have our own input to bring to the table. And although we’re all different, the glue that holds us all together is the simple desire to collectively be the best. Our success comes from our people, the ideas they generate and the amazing results they bring. We place a great emphasis on the knowledge share and your development. We are not Google. We don’t have a slide or games consoles in the office, but we do offer: • 35 hour week, • Birthday day off – after 1 years full service, • 6 free Stena Line ferry crossings per year – for you and your immediate family, • Enhanced annual leave – starting after 2 years service, • Employee Assistance Programme ‘Help at Hand’ – supporting you and your family with advice, guidance and counselling on a variety of areas, • Westfield Health Cash Plan – Claim back a proportion of your everyday healthcare and medical expenses, • Life assurance - £50,000 tax free lump sum to your loved ones through our death in service policy, • Retail discount scheme - access to a wide range of discounts on food and shopping, • Cycle scheme – save money on a new bike or accessories and spread the cost, • Tech scheme – up to 12% off tech and appliances at Currys whilst spreading the cost, • Learning and Development – we offer a range of learning opportunities, • Social events – trips to the pub, family activity days, and more., • Recognition awards – via Employee of the Quarter Please only apply if you can reliably commute to the office and complete office based training. Yash was extremely helpful and responded very quickly when I needed urgent assistance with customs paperwork for an early ferry crossing. Yash immediately identified that I had selected the self-service GMR option instead of the managed service, clearly explained the issue and offered to arrange the correct service for both vehicles. Friendly, professional and efficient, excellent customer service from Freightlink. 1 hour ago Sally J Verified Customer Great service - especially the help I had from Ankit Suyal sorting out my port pass.quick & easy to book. 4 hours ago Verified Customer Ankit was great, really helped take the stress out of everything. 6 hours ago Verified Customer Yash helped with our GMRs and PBNs very helpful, will be using again. 9 hours ago Verified Customer I have always found Freightlink and Customs Link to be very efficient and extremely helpful. Their representatives are very knowledgeable and friendly and they are quick with email replies. All in all they offer a great service which I would highly recommend to anyone. 1 day ago Gareth B Verified Customer Ankit looked after our GMR application and could not have been more helpful. 1 day ago Verified Customer Yash was a lifesaver. We had three installers heading to a job in Ireland with a sailing booked the same day, and the Port Pass side of things had us completely stuck. It was our first time sending a van over since Brexit and the forms weren't making sense for our situation.Yash picked it up straight away, explained what we actually needed in plain English and got it sorted quickly. He was patient, calm and genuinely helpful when we were up against the clock. Couldn't have asked for better.Thanks Yash. We'll definitely be using Freightlink again.Angela, DCM Surfaces 1 day ago John B Antkit was a massive help to organise the GMR AND ELO at such short notice. A great asset to the team 1 day ago Dave C Verified Customer Ankit and the team are very helpful and responsive 1 day ago Verified Customer Excellent service from Yash 4 days ago Verified Customer Ankit made arranging our ferry bookings straightforward. She was helpful and responded promptly, especially to queries about the required paperwork. Great customer service and a smooth booking experience. 4 days ago Verified Customer Been dealing with Klaudiusz who has been incredibly helpful throughout our booking process. Has made something I was expecting to be very stressful very very stress free. Thank you 4 days ago Kerry P Verified Customer Ankit was really helpful after our GMR was not being generated. He quickly sort this for us and was very polite. 4 days ago Marian V Verified Customer Very nice work fast and professional Patrick Stefanescu !!! Thanks very much for helping!!! 5 days ago Jonathan P Verified Customer Thank you Yash. Your help was much appreciated.5 stars 5 days ago Graeme Verified Customer Yash was extremely helpful 5 days ago Catalin Verified Customer 5 days ago Graham Verified Customer YASH WAS A GREAT HELP AS ALWAYS - EFFICENT AND HELPFUL 5 days ago Sam Verified Customer Freightlink have always been extremely reliable through our many years working with them. No matter how complex the job, they have always delivered. Yash and Partryk have been helpful throughout. 5 days ago Sonic I would like to express my sincere appreciation for the exceptional support provided by Greta Grzelak. Throughout the process, she remained professional, responsive, and extremely helpful, even when faced with complex last-minute changes. Her willingness to go above and beyond to find solutions ensured everything was completed smoothly and efficiently. Outstanding customer service and highly recommended. #J-18808-Ljbffr

At CHEC, we're now looking for a commercially-minded and technically capable Marketing Operations and MarTec Lead to build and optimise the systems, processes and technology that power our marketing function. This is an exciting opportunity to take ownership of our marketing infrastructure, leading the development of HubSpot, CRM strategy, automation, reporting, marketing services and emerging AI capabilities across our growing healthcare brands. If you're passionate about creating scalable marketing operations, enabling teams through automation, and turning data into actionable insight, we'd love to hear from you. The Role Reporting to the Head of Marketing, you will be responsible for creating and continually improving the operational framework that enables Marketing to deliver measurable commercial results. You'll act as the organisation's HubSpot and CRM expert, overseeing platform development, customer journeys, reporting, data quality and marketing automation, whilst identifying opportunities to leverage AI and technology to drive efficiency and enhance team capability. This role combines strategic thinking with hands-on delivery and would suit someone who enjoys building processes, solving complexity and making marketing teams more effective. What You'll Be Doing Marketing Operations Own and continuously improve the Marketing operating model. Develop efficient workflows, campaign processes and governance procedures. Support campaign delivery through effective planning, prioritisation and resource management. Drive operational excellence across Marketing and its interfaces with Sales, Operations and other business functions. CRM & HubSpot Leadership Own the development and strategic roadmap for HubSpot. Lead CRM architecture, segmentation, lifecycle management and lead processes. Build and optimise automated customer, patient and referrer journeys. Champion CRM adoption and best practice across the organisation. Automation, AI & Marketing Technology Develop and optimise the marketing technology stack. Identify opportunities to automate repetitive processes and increase productivity. Build Marketing's AI capability through implementation of intelligent workflows and agentic AI solutions. Evaluate new technologies based on business value and scalability. Data, Insight & Performance Develop meaningful dashboards and reporting frameworks. Improve marketing attribution and visibility of commercial performance. Work with Commercial, Finance and Data teams to connect marketing activity to business outcomes. Deliver actionable insights that support decision-making and investment. Supplier & Budget Management Manage agency and technology partners. Own supplier relationships, contracts, renewals and performance reviews. Support marketing budget management, forecasting and cost optimisation. About You You'll likely have experience in a Marketing Operations, CRM, Marketing Technology or Automation leadership role and enjoy working at the intersection of people, process and technology. Essential Experience Advanced hands-on HubSpot expertise. Strong experience in CRM strategy, marketing automation and platform development. Track record of designing and improving operational processes. Experience with reporting, dashboards and performance analysis. Managing marketing technologies, integrations and suppliers. Exceptional stakeholder management and communication skills. About CHEC Since 2012, CHEC has been working with the NHS to increase patient choice and provide better access to exceptional, timely, locally-based ophthalmology and gastroenterology care – free at the point of care. CHEC has a nationwide portfolio of community hospitals and clinics – operating in a unique hub-and-spoke model. We are proud to have a role alongside colleagues in the NHS, offering patients the choice of access to essential procedures and helping achieve the best possible clinical outcomes. We continue to expand our community-based offering of vital healthcare to patients across England, including ENT (Ear, Nose and Throat) and Dermatology services. CHEC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. This includes being aware of and adhering to all CHEC Safeguarpolicies..cies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). At CHEC, we are committed to ensuring everyone has equal access and opportunity throughout the recruitment process. If you require any reasonable adjustments or have any general queries regarding this position, please contact a member of our team at careers@chec.uk or call 01772 286168. TPBN1_UKTJ

Department: Delivery Services Reports To: Head of Projects Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 5 We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: • Everyone is equally valued and understands their contribution,, • We all feel we’re driving forward the best versions of ourselves,, • We feel equipped to do our jobs and understand why it’s important,, • We feel empowered to do our best,, • We utilise best practices with our tools and our processes,, • We put the customer at the heart of what we do,, • We understand the value of continuous improvement and are always questioning ‘could we do better?’ As a Senior Project Manager at ESG, you will be responsible for the delivery of projects and programmes, from customer facing projects, to large scale internal and industry driven change programmes. The Senior Project Manager is responsible for delivering to the agreed targets set at the outset, alongside providing a quality client-centric onboarding experience, whilst ensuring a timely and focused handover of projects to Operations. As a Senior role, you will also be expected to support, mentor and potentially line manage other Project Managers within the team, as well as supporting activities to continuously develop the team. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. As a Senior Project Manager at ESG you will be responsible for: • Delivering projects within the ESG projects portfolio within the agreed Time/Cost/Quality/Scope targets with a focus on ensuring the right level of governance needed to ensure a smooth and successful delivery, • Ensure projects are delivered efficiently and effectively, with a focus on timely project closure alongside a safe and smooth handover to BAU, • Managing a diverse team across the organisation and managing a variety of internal stakeholders across the company aligning decisions and updates throughout delivery., • Delivering detailed business cases, benefits review and return on investment plans for initiated projects and throughout the lifecycle to feed in to key decision making forums., • Comfortable with the ambiguity associated with innovative change, confident facilitating complex and technical workshops and discussions throughout, from project definition to unforeseen issue resolution., • Able to define and deliver first of type projects/ workstreams, including creating the supporting governance and associated artefacts., • Manage the end-to-end delivery of projects within your remit including the coordination of all processes and teams involved in onboarding, integrating, and migrating Clients onto ESG products and services, utilising a SaaS- based delivery model, alongside tailored interactions where appropriate, • Engage with the wider Delivery Services teams to plan the appropriate delivery approach, utilising and adhering to our quality management and delivery frameworks, whilst ensuring resources are in place to underpin the delivery, • Engage with the wider business to support the estimating of pre-sales opportunities, with a focus on correctly scoping, planning and estimating from the beginning of the lifecycle, • Work closely with the Account Managers and Service Delivery Managers to ensure appropriate Client stakeholder management and communication ranging from the Client’s Project Management team to Executive level, • Manage Project and Programme level RAIDs, escalating to Executive / Board level for areas that require need close attention and action, • Accurately estimate and forecast the resources required to deliver the projects within your control, including continuously monitoring actuals verses agreed budgets and refining forecasts accordingly, • Act as an escalation point for delivery issues that cannot be resolved within the project team, • Ensure the timely and quality creation, review and/or approval of all relevant project related artifacts, including commercial Client-facing documents such as Statements of Work (SOWs) and internal facing documents such as PID’s., • Manage or support the production of relevant and applicable programme definition documentation and internal business cases, where relevant, to support the delivery of large-scale internal and industry driven change programmes, • Work closely and coordinate with other third-party providers, ranging from Client’s third-party providers through to ESG’s partners and vendors, • Actively promote the sharing of lessons learned across the delivery team and beyond including the actions taken to address specific scenarios throughout delivery and reporting back on key themes encountered, • Rigorously monitor baselines to prevent revenue leakage alongside ensuring baselines are controlled using change control, alongside the continuous monitoring of internal cost to deliver through timesheet recordings, • Manage Project Boards and Steering Committees both internally and externally utilising the appropriate level of governance to suit the needs of the engagement, • Own and/or support the maintenance of the project delivery lifecycle framework, processes, procedures, and templates relevant to your team / area(s), periodically reviewing documentation and tools to keep them up to date with changes and continuously improving processes, • Support the allocation of new projects and pre-sales support to the Delivery team according to skills/knowledge/capacity, • Produce accurate and timely status reporting both internally and externally to the Client, both for projects within your remit and for your direct reports where appropriate, • Produce accurate and timely financial tracking, reporting and invoicing, both for projects within your remit and for your direct reports where appropriate, • Input into internal governance Boards and Steering Committees to oversee the delivery of the Portfolio across the business, • Work with other delivery services colleagues to support ESG’s client-centric delivery approach (internal and external clients), utilising project management qualities such as effective communication, team building, professionalism, judgement and insight, empathy, and integrity, • Manage client-led discovery phases for large-scale client implementations to validate, agree and refine the approach to implementing ESG products into clients existing landscapes, • Manage simultaneous project implementations and engagements often across portfolios or programmes, • Support, mentor and potentially line manage junior members of staff, • Support the ongoing development of the Project and Delivery Services team including recommending and driving the adoption of best practice tools and techniques, skills and competencies, • Identify additional sales / opportunities and liaise with the Account Managers and/or Service Delivery Managers to ensure that the client's needs are met, • All other related duties as assigned, • Minimum of 5 years’ relevant experience in a Project Management, or equivalent, customer facing role, • Experience of business case definition, benefits management and a focus on providing return on investment., • Experience of delivering “first of type” projects and defining project governance and delivery models., • Experience of developing “first of type” delivery plans and associated artefacts., • Experience of software-as-a-service or ‘off-the-shelf’ software and services deliveries, • Experience in best practice project management methodologies, • Experience of delivering large projects or programmes in a commercial environment, • Experience of identifying and management of stakeholders at all levels including proactive engagement planning and reporting., • Experience building a diverse delivery team and facilitating successful outcomes., • Experience of owning projects / programme budgets > £500k / 1,000-man days of work, • Delivery of high levels of customer (internal and external) experience, • Proven ability to deliver multiple projects at one time while achieving high customer satisfaction, • Experience of working in a fast‑paced role or environment, • Energy Industry experience is desirable but not essential, • Experience using Project Portfolio Management tools, alongside MS Project, SharePoint and timesheet recording systems (i.e. Netsuite), • Flexibility to travel throughout the UK, and potentially globally, and to spend time on Client sites supporting them face‑to‑face for extended periods as required to meet Client expectations and project deliverables, • Experience of the full Software Development and Implementation Lifecycle, • Experience in waterfall and agile delivery methodologies, • PRINCE2 Foundation and Practitioner, • Managing Successful Programmes Foundation and Practitioner (desirable but not essential), • Agile Project Management Delivery qualification (desirable but not essential, • Be able to communicate clearly with stakeholders at all levels, • Project a professional and confident image, • Clearly articulate ideas and thoughts verbally, • Be commercially aware and astute, • Be open to new ideas and ways of working, • Be well organised, diligent, and thorough, • Have a keen interest in continuous improvement, • Be willing to impart with best practice knowledge and skills to the wider Project Management team, • Be able to drive efficiencies both within the team and the wider delivery services organisation, • Be able to deal with and prioritise conflicting tasks, • Be able to work well on your own and within the team with minimal supervision, • Be able to demonstrate self‑motivation & initiative, • Be articulate and diplomatic, • Be able to work effectively under pressure, working on multiple projects and engagement simultaneously, • Be able to focus on both detail and accuracy, • Excellent project and programme management skills, • Experience in a similar role with a proven track record of large scale project and programme implementationExcellent communication skills, • Excellent written and presentation skills, • Experience in producing high-quality documentation and status reporting, • Experience with coaching or mentoring junior members of staff, • Experience of working in a fast‑paced role or environment, • Experience in presenting at Project Board and/or Steering Committee level, • Passion, drive and be committed to delivering high quality and successful projects and professional service, • Excellence:be accountable to deliver our best, • Passion:show how much we care each day, • Integrity:do the right thing when no one is looking, • Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. • Follow IMS Policies, • Reporting of Incidents, • ISO Responsibilities, • ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our websitehttps://esgglobal.com/privacy-policy/ #J-18808-Ljbffr

Join to apply for the Customer Engagement Performance Coach role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Customer Engagement Performance Coach role at TieTalent Key Later Life Finance is proud to be part of the Key Group family. We're the later life lending experts, offering financial products and solutions to UK homeowners, and we help our customers unlock a better retirement by accessing some of the wealth tied up in their properties. Performance Coach The beginning of the Equity Release journey starts in our Customer Engagement team where customers have the opportunity to discuss products available to them, and book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone. We are looking for an aspiring and motivational Performance Coach to join the team, to coach, inspire and engage a high-performing call centre team that delivers exceptional customer service, drives operational efficiency, and supports the organisation's strategic goals. The Performance Coach is responsible for ensuring service levels are met, staff are engaged and developed, and continuous improvement is embedded in all aspects of the operation. What's in it for you? 25 days holiday, plus bank holidays. Rising to 28 based on length of service | Additional holiday purchase scheme | 1 charity day | 1 well-being day | Great pension! 5% Employee, 8% Employer | AXA Exec (Self) | Life Assurance - x4 salary | Rewarding Staff Referral Scheme | Long Service Award | Enhanced Maternity & Paternity Pay Key Responsibilities People development Coach, lead, and develop agents to achieve individual and team performance targets. Foster a culture of accountability, collaboration, and continuous learning. Operational Excellence Monitor and manage call centre KPIs including service levels, call handling times, customer satisfaction, and first contact resolution. Identify and implement process improvements to enhance efficiency and customer experience.Customer Focus Champion a customer-first culture, ensuring all interactions are handled with empathy, professionalism, and efficiency. Analyse customer feedback and complaints to identify trends and drive service improvements. Collaborate with other departments to resolve complex customer issues and improve end-to-end journeys.Insight Produce and present regular performance reports for Head of Operations. Use customer feedback to identify trends, forecast demand, and inform strategic decisions.Compliance & Quality Ensure adherence to regulatory requirements, internal policies, and quality standards. Maintain up-to-date knowledge of industry best practices and compliance obligations.Key Skills & Experience we look for Proven experience with coaching experience in a call centre or customer service operation. Strong people development skills. Excellent analytical and problem-solving abilities. Proficient in using contact centre systems, CRM platforms, and reporting tools. Exceptional communication and stakeholder management skills. Ability to work under pressure and adapt to changing priorities. Success Measures Achievement of service level and customer satisfaction targets. Achievement of KPIs, as well as improving numbers. High employee engagement and low attrition. Delivery of actionable insights and continuous improvement initiatives. Strong cross-functional collaboration and stakeholder feedback • Mid-Senior level, • Full-time, • Consulting, Information Technology, and Sales, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Preston, England, United Kingdom 3 days ago Preston, England, United Kingdom 2 days ago Standish, England, United Kingdom 2 days ago Standish, England, United Kingdom 2 days ago Chorley, England, United Kingdom 8 months ago Preston, England, United Kingdom 2 months ago United Kingdom $55,000.00-$125,000.00 1 month ago Prescot, England, United Kingdom 5 days ago Chorley, England, United Kingdom 1 month ago Lancashire, England, United Kingdom 4 weeks ago Lancashire, England, United Kingdom 4 weeks ago North West, England, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 1 month ago North West, England, United Kingdom 5 days ago Blackburn, England, United Kingdom 2 weeks ago Blackburn, England, United Kingdom 3 months ago Blackburn, England, United Kingdom 1 week ago Barnoldswick, England, United Kingdom 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

The Supply Chain Manager is a newly created role sitting between the Head of Supply Chain and the existing two-person supply chain team. The role exists to provide day-to-day leadership and management of the team, act as a point of escalation and support on commercial pricing and own the discipline of performance measurement and compliance across the supply chain function. The role is pivotal in ensuring the team operates efficiently, compliantly, and with strong alignment to internal stakeholders and client agreements. The Business: Recycling Lives Services is not a typical recycling company. Since 2008, the business has been structurally built around social value, employing people from disadvantaged backgrounds, partnering with the justice system to reduce reoffending, and delivering environmental excellence at scale. The social mission is not a layer added on top of commercial activity. It is the reason the business operates in the way it does. As a certified B Corp (scoring 103.5 against a business median of 50.9), Recycling Lives Services generated £42.9m in social value in 2024, achieved a 61% reduction in CO2 emissions, and diverted 97% of waste from landfill. 15% of our team have been welcomed through our rehabilitation programmes, and only 6% of people we support reoffend - compared to a national average of over 25%. We operate UK-wide across construction, manufacturing, retail, utilities and public sector markets, offering total waste management, WEEE recycling, and specialist hazardous waste services. Our PACE values underpin how we work and the culture we are building across the business: Passion - we care about what we do; Accountability - we take responsibility; Collaboration - we work together respectfully; and Excellence - we aim high. We look for people who share these values and want to make a positive contribution to our business, our customers and the communities we support. • Provide day-to-day line management, support and direction to the Supply Chain Quality Manager and Supply Chain Coordinator., • Ensure both roles are clear on priorities, workload is balanced, and escalations are handled promptly and effectively., • Coach and develop both team members, identifying training needs and supporting their ongoing development., • Act as the first point of escalation for supplier or commercial issues that cannot be resolved at coordinator/lead level., • Support the team with new pricing requests where additional commercial input, negotiation or sign-off is required., • Review ad hoc and new site/service pricing for commercial soundness before it is finalised or issued to suppliers or clients., • Work with the Head of Supply Chain on wider commercial strategy, tender pricing and supplier negotiations as required., • Own and manage the weekly Supply Chain KPI suite, ensuring data is accurate, timely, and reflects true supplier and site performance., • Analyse KPI trends, identify areas of underperformance or risk, and drive corrective action with suppliers and internal teams., • Report KPI outcomes and supply chain interaction/performance to the Head of Supply Chain on a regular cadence., • Maintain a strong working knowledge of client agreements, contracts and SLAs, and ensure supplier activity remains compliant with these at all times., • Provide close oversight and attention to detail on compliance matters, proactively identifying gaps or risks before they become issues., • Work with the Supply Chain Quality Manager to ensure supplier audits, contract renewals and tender submissions are tracked and delivered on time., • Support the business in remaining audit-ready at all times across supplier documentation, contracts and compliance records., • Take ownership of the roll-out process from the point pricing and contract terms are agreed by the Supply Chain Quality Manager, through to full mobilisation and live operation., • Own the roll-out of new contracts, ensuring a smooth and structured transition from award through to live operation., • Liaise closely with new and current suppliers to manage demobilisation and mobilisation phases, minimising disruption to service continuity., • Update Sales and Customer Service teams on contract commencement and progress following mobilisation, ensuring internal teams are fully briefed and aligned., • Arrange regular review conversations with new suppliers to confirm agreed service levels and KPIs are being met from the outset., • Work closely with the Customer Service team and Purchase Ledger Manager to proactively resolve and minimise queries, invoice issues and service disruption., • Act as a key liaison point between Supply Chain and other internal departments, ensuring smooth communication and issue resolution., • Build strong working relationships with internal stakeholders to support a joined-up approach to supplier and client management., • Proven background in supply chain and/or procurement, ideally in a role with direct supplier or commercial management responsibility., • Experience managing or supervising a team, or clear readiness to step into a first-line management role., • Knowledge or experience of the waste management sector is desirable but not essential., • Experience working with KPIs, performance reporting and contract/SLA compliance., • Excellent communication skills, with the confidence and clarity to deal with suppliers, senior stakeholders and cross-functional teams alike., • Strong attention to detail, particularly around compliance, contracts and client agreements., • Commercially minded, with sound judgement on pricing and negotiation., • Highly organised, able to prioritise and manage a varied workload in a fast-paced environment., • A collaborative, hands‑on approach - comfortable supporting the team directly as well as managing at a strategic level., • Proficient with data and reporting tools (e.g. Excel) to manage and interpret KPI information., • 25 days' annual leave plus bank holidays., • Company pension (5% employee / 3% employer)., • Healthcare Cash Plan., • Employee Assistance Programme, • Free financial wellbeing support, • Cycle to Work Scheme., • Enhanced maternity and paternity pay., • The opportunity to work for a certified B Corp making a genuine social and environmental impact., • Available after 12 months' service. #J-18808-Ljbffr

As the senior leader of the Sales function, the Head of Sales holds full accountability for sales performance, operational effectiveness, and financial delivery across all sales channels. We are now recruiting for a Head of Sales who will be responsible for defining and delivering the sales strategy

Travel Group B2B, comprising Gold Medal and specialist brands, is recruiting a Head of Sales to define and deliver the sales strategy for the Gold Medal operation in our Leyland office. You will lead a large, multi-channel sales function, drive revenue, margin, and customer outcomes, and develop a h

The Head of Strategic Marketing & Communications will strengthen the company's brand, enhance market positioning, create demand across target sectors, and support revenue growth through commercially focused campaigns, sales enablement, digital marketing, corporate communications, and stakeholder eng

The Head of Strategic Marketing & Communications will strengthen the company’s brand, enhance market positioning, create demand across target sectors, and support revenue growth through commercially focused campaigns, sales enablement, digital marketing, corporate communications, and stakeholder e

Freightlink Solutions Ltd is seeking a proactive Customs & Freight Forwarding Business Development Manager to accelerate growth of our services portfolio. You will work with the Group Head of Customs and Growth to shape commercial strategy and win new clients across customs compliance, international freight forwarding, warehousing, and supply chain solutions. This role blends strategic planning with hands-on sales execution, requiring deep industry networks and a proven revenue track record in #J-18808-Ljbffr