As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Collaborate with the team to innovate and develop new items and specials. Prepare a variety of foods available in the menu items ensuring exceptional taste and presentation. Assess the freshness and quality of ingredients, especially spices and traditional components, sourced from suppliers. Monitor the consistency and quality of finished dishes to uphold high standards in flavor and presentation. Lead and guide junior kitchen staff, ie. Cook and trainee chefs, ensuring smooth kitchen operations, task delegation, and hands-on training in Indian culinary techniques. Oversee kitchen activities, ensuring strict adherence to hygiene, health, and safety standards, with effective task allocation and teamwork.
Hi all, We are hiring for the back kitchen Head chef. Anyone knows family or friends would like to work for us, they are more than welcome. Location: Nottingham Position: Head Chef Hours: 30 hours contract (hours may change due to the business flow). Head chefs, also known as executive chefs or chefs de cuisine, may receive a variety of benefits, including: • Salary - as time goes and base on performance and meeting the targets. • Benefits Other benefits that chefs may receive include flexible working hours and competitive pension program. Head chefs are responsible for overseeing all kitchen operations, which includes: Controlling and directing the food preparation process, Constructing menus, Approving and polishing dishes before they reach the customer, Helping with menu planning and recipe development, and Staff management. Many thanks, Lorian Operation Manager Cafe de reveil
We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
Here at PRS we are looking for a passionate and experienced Chef De Partie to join a team for long term, full time positions. We have various clients from Hotels, Corporate Companies, Fine Dining and Private Members Clubs. As a Chef De Partie you will be: - Preparing specific food items and meal components at your station. - Following directions provided by the head chef. - Keeping your area of the kitchen safe and sanitary. - Assisting in other areas of the kitchen when required. - Collaborating with the rest of the culinary team to ensure high-quality food and service. - Stocktaking and ordering supplies for your station.
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
Chaston Nursery is a private daycare nursery setting for children aged 3 months to 5 years. We are located just between Kentish Town and Chalk Farm and are fortunate to have a variety of transport options, including being right on the 46/24 bus route as well as a variety of tube and train options close by. We are open for a 10 hr day and require practitioners to complete an 8 hour shift daily from Monday to Friday. We are currently looking for a full time Nursery Practitioner/ Team leader(40 hours per week) to join our expanding team. Are you a fun loving, caring and enthusiastic educator? Do you have a passion for childcare? Do you have experience in the early years? and feel confident to lead a team? We want to invest in a skilled team that will support us in providing outstanding care and learning opportunities to all the children attending our setting. We are keen to add to our diverse and inclusive workplace. We have training options available to candidates who are interested in gaining further skills, knowledge and qualification and are seeking new challenges. We are looking for someone who feels enthusiastic about leading a team and has experience in supporting others in providing an enabling environment in which children can play, learn and develop. You will need to be able to plan and deliver activities, organise and oversee a staff team and act as a key person for a group of children. We encourage you to be your authentic self to join our mission to nurture kind and considerate children with confidence and an inquisitive love for learning through our child centred approach.
A vibrant, buzzy bar situated a stones throw away from the city in Aldgate East. Our extensive drink selection caters to everyone from classic cocktails to a wide range of draught beer & of course our famous Young's Original. Our menu is full of pub classics with seasonal twists, using only the freshest, seasonal ingredients. We are looking for an experienced Assistant Manager with a flair for hospitality to join our team. Get in touch!What We Offer Our Assistant Managers: Access to our Career Pathway and development towards GM Access to our fully funded apprenticeships and training and development courses 20% discount in all Young's Pubs and Hotels Access to our Share Save Scheme Free Meals 28 Days holiday per year Company Pension Scheme What we look for in an Assistant Manager: We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Job Description: Level 5 Registered Manager Job Title: Registered Manager (Level 5) Location: London Reports to: Director/Owner Job Type: Full-time Overview: We are seeking a passionate and experienced Level 5 Registered Manager to oversee the day-to-day operations of our domiciliary care service. You will be responsible for ensuring that our care services meet the highest standards of quality, safety, and compliance with regulatory requirements. This is a fantastic opportunity to lead a team of dedicated care professionals and make a meaningful difference in the lives of our clients. Key Responsibilities: • Lead and manage the care team, ensuring a high standard of care delivery. • Oversee all operational aspects, including staffing, client care plans, and scheduling. • Ensure compliance with CQC standards and regulations. • Develop and maintain policies, procedures, and risk assessments. • Conduct regular audits and assessments to ensure continuous improvement. • Manage recruitment, training, and development of staff. • Handle complaints, safeguarding issues, and incidents effectively. • Ensure that staff and clients are fully supported, with regular supervision and reviews. • Maintain accurate records and ensure the company is audit-ready at all times. Qualifications & Experience: • Level 5 Diploma in Leadership for Health and Social Care or equivalent. • Proven experience in managing a domiciliary care service or similar. • In-depth knowledge of CQC regulations and compliance. • Strong leadership, communication, and organizational skills. • Ability to work independently and as part of a team. Benefits: • Competitive salary. • Ongoing professional development and training. • Flexible working arrangements. • Supportive and collaborative work environment. If you’re a dedicated and experienced manager with a passion for quality care, we’d love to hear from you!
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Job Summary Hi Glasgow, we are a soon-to-open cafe in the southside of Glasgow looking for a breakfast chef, mainly dealing with brunch, takeaway sandwiches and soup. We are looking for someone creative who is passionate about being in the kitchen, and we are happy to collaborate on the menu with you! As a Chef at our cafe, you will be responsible for overseeing the kitchen operations, food preparation, and ensuring high-quality food. Your leadership and culinary expertise will play a vital role in delivering great dining experiences to our guests. Duties - Lead food production and service - Create innovative and appealing menu items - Ensure compliance with food safety standards and regulations - Oversee inventory management and ordering of supplies - Maintain a clean and organised kitchen environment - Collaborate with front-of-house/baristas to meet customer needs Experience - Previous experience as a Chef or in a similar culinary role - Proficiency in food preparation techniques and culinary skills - Strong knowledge of hospitality industry standards - Ability to work in a fast-paced restaurant environment - Excellent team management and communication skills Join our team as a Chef to experiment with your creativity, connect with the community and be the backbone of a developing independent business Job Types: Full-time, Permanent Pay: £12.00-£12.50 per hour Expected hours: 36 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Every weekend Monday to Friday Work Location: In person
What we offer our Sous Chefs: - basic pay £14 - up to £16 per hour including service charge - 28 days holiday per year - Average working hours will be 45 per week - including weekends - 20% discount in all Young’s pubs and hotels - Access to our Apprenticeship Scheme, development programmes and Chef Academy What we look for in a Sous Chef; We are looking for an existing Sous Chef or Senior CDP looking for their next step, who considers themselves as a natural leader with a passion and flare for producing quality fresh food in an environment that makes people feel welcome. As the successful Sous Chef you will: - Have experience championing excellent service through quality food - Be an active hands-on Chef with excellent communication skills - Be responsible and able to manage the kitchen staff rota, training and all health and safety effectively at all times - Working alongside your Head Chef you will be able to demonstrate your creativity and ability by helping to design and deliver new dishes for our menus and daily specials - Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both GP and labour - Have a pro-active approach to driving sales
We are looking for great people to join our team in Brighton.
About Sweet Jerk We’re Sweet Jerk—a family-owned Caribbean restaurant bringing bold flavours, vibrant vibes, and a warm, welcoming atmosphere to Beckenham High Street. Since opening three months ago, we’ve proudly earned 5-star reviews from every single customer, thanks to our commitment to authentic flavours, exceptional service, and a strong team spirit. At Sweet Jerk, our core values are community, passion, quality, and positivity. We believe in celebrating every plate and creating memorable experiences for every guest. If you’re obsessed with all things hospitality and food, thrive in a fast-paced kitchen, and want to help shape an exciting, growing brand, then you’re the person we’ve been looking for! The Opportunity We’re on the hunt for a Kitchen Manager / Head Chef to join our small but mighty team at this exciting stage of our journey. With a menu revamp on the horizon, a buzzing location in the heart of Beckenham, and a chance to leave your mark on a growing brand, this is the perfect role for someone ready to step up and make a big impact. As Kitchen Manager, you’ll be the heartbeat of our kitchen, responsible for leading the team, ensuring the highest standards in food quality, and keeping our kitchen running like clockwork. While our dishes are more line-cook style (think Nando’s, but with a Caribbean twist), your role will go far beyond the pass. From training staff and managing inventory to being a cultural ambassador for Sweet Jerk, you’ll play a huge part in our success. What You’ll Be Doing - Lead the kitchen team: Oversee daily kitchen operations, motivate staff, and ensure every meal is up to Sweet Jerk’s exceptional standards. - Champion training and development: Train new and existing team members to ensure consistency, quality, and efficiency. - Inventory and waste management: Keep our kitchen running smoothly by managing stock levels, reducing waste, and placing cost-effective orders. - Ensure compliance: Uphold food safety and hygiene regulations to maintain a safe and professional kitchen environment. - Rota management: Create team schedules that balance staff availability and business needs. - Step in when needed: Fill in for absences, jump on the line during busy shifts, and lead by example in the kitchen. - Drive culture: Be the ultimate Sweet Jerk culture carrier, embodying our values and creating a positive, collaborative kitchen vibe. What We’re Looking For We need someone who’s not just experienced but obsessed with all things food, hospitality, and customer service. You’ll be: - Experienced: At least 3 years of kitchen experience and 1 year in a leadership or management role. - Organised and efficient: A pro at managing rotas, inventory, and budgets without breaking a sweat. - A leader: Capable of inspiring and motivating your team to deliver their best every day. - Knowledgeable: While Caribbean cuisine experience is a bonus, a passion for bold, flavourful food is essential. - Customer-focused: Always thinking about the customer experience and how to wow them through food and service. - Flexible: Happy to work evenings, weekends, and adapt to the needs of a growing restaurant. Why Join Us? - Be part of something special: Help build a brand from the ground up and leave your mark on a thriving restaurant. - Exciting growth opportunities: With a menu revamp and big plans for the future, there’s plenty of room to grow with us. - Vibrant culture: Work in a fun, supportive, and passionate environment where your voice will be heard. - Family-owned feel: Join a close-knit team where you’ll feel like family from day one. Ready to Lead Sweet Jerk to New Heights? If this sounds like your dream role, we want to hear from you! Apply today with your CV and a short message telling us why you’d be perfect for the Kitchen Manager role at Sweet Jerk. Let’s bring bold flavours and great vibes to Beckenham together. We can’t wait to welcome you to the Sweet Jerk family!
We are looking for a Chef Teacher to join our Kids En Cuisine team based in Central London who is a patient and enthusiastic person passionate about healthy food and sharing that knowledge with our little chefs through hands on cookery classes. What you do as a Chef Teacher: - You will manage a group of 12 children for 1 hour cooking class - Dealing with the mise en place, tuition and cleaning - Guide the children by explaining very clearly the instructions and the step-by-step recipe - Have a good knowledge of techniques and different cuisines - Be creative to keep the children focus on the class with their hands on - Having high standards of hygiene as well as all food safety standards - Training with the founder of Kids En Cuisine and the head chef What we require from you: - A good experience in kitchen through restaurants. - Fluent English - Passion for food and teaching - Good organization - DBS Check compulsory - First Aid paid by Kids En Cuisine if needed - Level 2 of Food and Hygiene standards What’s in it for you: - Working in a company which is expending the brand nationally - Fixed days and hours of work - Start in January
SMOKESTAK are looking for a Kitchen Porter to join the team in our busy Shoreditch restaurant. Can do' attitude and team player a must. reporting directly to the head chef, duties include pot wash, cleaning and general kitchen maintenance. Training with prep duties given, to add variety to the roll. Full time hours, free food on shift and discount when dining in the restaurant. Immediate start!
- Organise the kitchen by stocking it with the necessary tools and equipment - Create, establish and review new recipes along with the head chef - Order all the necessary ingredients and other essentials for the kitchen - Teach, instruct and monitor the kitchen team, delegating tasks and workload -Uphold high standards of cleanliness and hygiene in the kitchen -Ability to deliver high standards in a fast paced environment - Superb time management skills -Expertise in classic and modern culinary methods and techniques - Extensive knowledge of cuisines, ingredients, and components - Creativity and originality in the development of recipes with the head chef
About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
(Before applying you must hold a full UK driving licence and have your own vehicle, must also be able to travel to job locations) About Us We are a small but growing cleaning company dedicated to providing exceptional service to our clients. Our company prides itself on thoroughness, reliability, and building long lasting relationships with our clients. As we expand, we’re looking for passionate, detail oriented individuals who want to grow with us! Why Join Us? Hours: Perfect for someone who wants part-time hours, mainly in the mornings, with some afternoon and evening shifts. Please note that, as a growing business, there may be some days with lighter or varying workload and some weeks with less work than others. Growth Opportunity: Be part of a small company that values and supports its team members, with potential for additional hours as we continue to expand. Hands-On Training: You’ll receive a training day with our head staff to learn our standards and ensure you’re set up for success. Prompt Payment: We offer payment immediately upon completion of each job, so you’ll receive your pay right away About the Role As a part-time cleaning staff member, you’ll be responsible for ensuring cleanliness and quality in various settings, including Airbnb properties and residential homes. This role involves: Performing cleaning tasks to high standards, with attention to detail and reliability. Communicating efficiently with our team regarding schedules, shifts, and availability. Occasionally interacting with clients, so professionalism and a positive attitude are essential. Requirements Prior cleaning experience is a plus but not required – we’re happy to train the right candidate! Must hold a full UK licence and drive with supplies and equipment. Must be able to travel to local jobs in the following locations, Brentwood, Chelmsford, Rayleigh, Wickford, Basildon, and Southend Plus few surrounding areas. Must speak fluent English and good communication skills Strong attention to detail and dedication to providing a top-quality service. Flexibility to work varying hours, mainly in the mornings but with some afternoons and evenings. Open to not work set hours and can be slightly different some days. Compensation Starting at £13 per hour depending on experience, with the potential up to £14 per hour and more work as demand grows. This position is part-time, with flexibility for days that may have lighter workloads. Payment will be provided immediately after each job is completed and checked. If you’re looking for flexible part-time work with a company that values its team and is focused on growth, we’d love to hear from you! Apply today to become part of a supportive and friendly team at Cleancanvasukltd. Job Type: Part-time Pay: £13.00-£14.00 per hour Expected hours: 9 – 20 per week Additional pay: Performance bonus Tips Schedule: Monday to Friday Overtime Weekend availability
Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star
We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations
As part of the pizzeria kitchen team your role at Pizza Chef is to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas; Food Quality & Safety; Supporting the Team. - Food, quality & safety - Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. - Supporting the Team - We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day.
Position: Floor Manager Brief We are looking for a Floor Manager to lead all aspects of our business. The job is based in our restaurant at ALL SEASONS CATERING LIMITED( 7-8 Bow Street, London, WC2E 7AH ). You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities · Coordinate daily Front of the House and Back of the House restaurant operations · Deliver superior service and maximize customer satisfaction · Respond efficiently and accurately to customer complaints · Regularly review product quality and research new vendors · Organize and supervise shifts · Appraise staff performance and provide feedback to improve productivity · Estimate future needs for goods, kitchen utensils and cleaning products · Ensure compliance with sanitation and safety regulations Requirements and skills: · Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospital Manager or similar role · Proven customer service experience as a manager · Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff · Familiarity with restaurant management software · Strong leadership, motivational and people skills · Acute financial management skills The successful candidate will be offered up to £40,500. The closing date for the application is 16 December 2024.
Head Pizza Chef and Second Pizza Chef Up to £17.25 per hours Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for a Head Pizza Chef for our pizzeria in Bishop’s Stortford Our menu has just 10 pizzas but since our 2008 opening in Brixton’s market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have over 72 restaurants in the UK with plans for a further expansion with possibility of career growth and personal development. We also offer our Head Pizza Chefs: • Potential Bonus based on internal audits • 4-week initial training • 48 hours per week/28 paid holidays • Ongoing personal growth and development with our Franco Academy • Free yummy pizzas on shift • Uniforms provided and laundered • Pension Scheme • Annual Social events and Days out • Staff discount when dining in any Franco Manca and sister restaurants • Employee referral bonus scheme • Team competitions and personal rewards • Fun work environment The Head pizza chefs we are looking for will: • Have experience of leading a team of pizza chefs and working with a wood fire oven • Be capable of maintaining high health & safety and hygiene standards