Operational excellence jobs in United Kingdom - Page 11

Site Reliability Engineer (Contract) – £450- £500/day OutsideIR35 6‑Month Contract | Fully Remote | Immediate Start A leading technology‑driven organisation is looking for an experienced Site Reliability Engineer to join on a 6‑month contract. This role is fully remote and ideal for someone who thrives in a service‑focused, continuous‑improvement environment. You’ll be responsible for keeping critical services stable, secure, and performant while driving improvements across infrastructure, automation, and operational workflows. Key Responsibilities • Maintain and improve production services with a focus on reliability, performance, and operational excellence, • Own and enhance Azure‑based infrastructure, ensuring clean, scalable, and well‑documented environments, • Lead improvements across CI/CD, IaC, monitoring, and operational tooling, • Troubleshoot and optimise traffic routing, security, and performance across Azure networking components, • Contribute to continuous improvement initiatives, reducing toil and increasing automation, • Collaborate with engineering teams to ensure best practices are followed across deployments and service operations Essential Skills • Azure DevOps – broad experience across pipelines, repos, service operations, and automation, • Azure Front Door – strong hands‑on experience with configuration, routing, WAF, and performance optimisation, • Azure Application Gateway – deep understanding of rules, listeners, routing, and security, • Infrastructure as Code – Terraform and GitHub‑based workflows, • Azure Containers – experience with containerised workloads (AKS, ACI, or similar), • Strong SRE mindset: service health, continuous improvement, operational hygiene, and reducing manual effort Unfortunately, this role does not offer sponsorship. If your looking for a new challenge and this sounds like you, we'd love to hear from you. Please apply with your most Up-to-Date CV, please contact me at

An exciting opportunity has arisen to join a globally recognised premium drinks brand in a pivotal 12-month fixed-term contract. This is a senior, high-impact role heading up global liquid development projects, playing a key part in shaping the future innovation pipeline of a market-leading business known for quality, craft and natural ingredients. The Opportunity Reporting into the Director of Quality & Technical, you will lead liquid-led NPD and EPD projects from concept through to commercial launch. Working closely with Innovation and cross-functional technical teams, you will ensure that every formulation is technically robust, fully compliant and delivers exceptional taste and consumer experience. This role sits at the heart of product delivery — balancing creativity with scientific rigour, and innovation with operational excellence. Key Responsibilities • Lead the end-to-end delivery of global liquid development projects as part of a cross-functional team, • Formulate and optimise beverage products, managing scale-up from laboratory through to full production, • Plan and lead factory trials, troubleshooting on-line issues where required, • Ensure all formulations meet regulatory and internal quality standards, • Own and manage technical documentation including specifications, formulations and manufacturing instructions, • Oversee and support sensory evaluation programmes, including flavour profiling and panel training, • Collaborate closely with Innovation to define technical feasibility during early-stage scoping, • Drive process improvements to enhance efficiency within the liquid development function, • Manage supplier relationships to support quality, innovation and on-time delivery About You • Degree-qualified (or equivalent) in Food Science, Chemistry or a related scientific discipline, • 8+ years’ experience within beverage or liquid development in an FMCG environment, • Strong technical expertise in formulation, ingredients and processing, • Proven experience scaling products from bench to factory, • Confident leading full production trials and resolving technical challenges, • Skilled in sensory evaluation and flavour assessment, • Detail-oriented with excellent documentation and compliance standards, • Experienced in cross-functional project leadership Please note: applicants must have the right to work in the UK, as visa sponsorship is not available. If you are interested in exploring this opportunity confidentially, please apply with your CV and current salary details.

Mechanical Engineer (professional) – Technical Operations in Data Centre / Mission Critical environments. Salary: c£70,000 – £75,000 Neg = OTE £90,000 ++ Bonus: Annual bonus of approximately 10% Car Allowance: £7,500 per annum Additional benefits and package included Role Overview The Mechanical Engineer will be part of the EMEA Mechanical Engineering function within a global data centre business. Based in the UK and reporting into the Technical Operations department, this role provides regional engineering support across the construction, commissioning, operation, and optimisation of mechanical and cooling infrastructure within mission critical environments. The role is predominantly site-based, with a strong presence required at a flagship London data centre campus. The successful candidate must be flexible and comfortable working on-site as operational and project demands require, with additional travel across UK and selected European sites. Key Role Information Reporting Line: Technical Operations Department Primary Location: UK – London campus Travel Requirements: • Approximately up to 80% across UK sites – Mainly London, • Up to 20% travel to European locations including Spain/France, • Working Pattern: Typically up to four days per week on-site in London, • Some remote working when not travelling or site-dependent Key Responsibilities • Support the regional engineering teams in defining, implementing, and maintaining Technical Operations standards across mechanical and cooling infrastructure, • Ensure mechanical systems are effectively maintained, optimised, and aligned with operational excellence and zero-downtime objectives, • Provide consistent reporting on the condition, performance, and efficiency of mechanical and cooling systems, identifying risks and opportunities for improvement, • Identify, plan, and support delivery of infrastructure improvement and energy efficiency projects, including development of business cases, • Review and approve technical aspects of high-risk changes, incident reports, and complex mechanical designs, • Provide operational support during incidents, including leadership of post-incident investigations and root cause analysis, • Conduct regular site tours, audits, and ad-hoc inspections of regional facilities, • Attend and contribute to internal and external quality and compliance audits, • Review, develop, and maintain commissioning procedures, including oversight of subcontractors, • Lead post-handover lessons learned reviews to drive continuous improvement, • Chair or contribute to meetings regarding operational performance, providing regular updates to key stakeholders, • Support training and development of regional teams in mechanical and cooling systems, including delivery of scenario-based training exercises, • Participate in the EMEA on-call and escalation rota as required, • Review and comment on complex mechanical designs, including interdependencies with electrical, controls, and fire/life safety systems, • Provide project management support where required, including planning, costing, procurement, subcontractor selection, and supervision Candidate Requirements Experience • 5 yrs + working in mission critical mechanical environments within a large organisation, • Experience within data centres, IT, or telecoms or mission critical environments, • Proven experience in leading or contributing to a technical management function, • Strong exposure to operational, maintenance, and governance frameworks Technical Knowledge and Training • Industry or manufacturer training in HVAC systems, including but not limited to cooling systems, evaporative cooling, pumps, and pressure systems, • Subject matter expert-level understanding of operational principles, including incident response and root cause analysis, • Working knowledge of continuous improvement frameworks such as Plan-Do-Check-Act (PDCA) is desirable, • Awareness of recognised root cause analysis methodologies is desirable, • Understanding of health and safety practices within mission critical environments Certifications and Qualifications • Essential: Strong technical knowledge and hands-on mechanical expertise, • Desirable: F-Gas Certification (Category 1 or Category 2), • Desirable: Recognised health and safety qualification, • Relevant regional HVAC or mechanical qualifications Skills and Competencies • Strong maintenance excellence mindset with a focus on reliability and zero downtime, • Strategic thinker with a structured, target-oriented approach, • Solution-focused and driven, with a positive and proactive attitude, • Strong technical management and cross-functional collaboration skills, • Excellent communicator and relationship builder, both internally and externally, • Ability to work effectively within multinational, interdisciplinary, and culturally diverse teams, • Strong stakeholder focus with a service-oriented mindset, • Fluent in English, both written and verbal

JOB TITLE: Procurement and Compliance Lead REPORTS TO: Head of Legal Operations DEPARTMENT: Legal – Company Operations LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG JOB PURPOSE The Procurement Compliance Lead is responsible for ensuring that all suppliers, vendors, and partners meet commercial, legal, regulatory and operational compliance standards across the Group. The role oversees supplier governance, vendor performance, partner network expansion, operational risk management and regulatory compliance, while supporting the Legal, Contracts, Sales, and Finance teams to ensure Penta’s operational standards are upheld across all jurisdictions. DUTIES & RESPONSIBILITIES Procurement Governance & Supplier Compliance • Liaise with umbrella companies, vendor partners, suppliers and third-party service providers to resolve documentation gaps and ensure compliance., • Perform regular supplier/vendor/partner performance reviews and risk assessments., • Manage supplier and vendor deliverables, SLAs, and KPI’s ensuring contract terms, service levels and compliance requirements are met., • Maintain supplier approval processes, tiering structures and audit trails across all entities., • Ensure all supplier documentation is valid, up to date, and aligned with internal regulatory requirements (KYC’s, credit checks, company certificates, licenses). Contractual & Partner Network Support • Provide contractual support, including sharing agreements, templates and compliance documentation with internal teams., • Maintain and expand Penta’s domestic and international partner network, identifying new partners and opportunities to enhance service capability., • Ensure all special provisions in partner or supplier contracts are verified, compliant, and escalated where risk is identified., • Work closely with Legal and Contracts teams to ensure all agreements reflect operational and compliance expectations. Operational Compliance & Risk Mitigation • Identify external and internal supplier operational risks across the organization and develop mitigation strategies., • Implement controls that align with internal policies, external regulations, and operational best practices., • Investigate and resolve operational issues, inefficiencies or compliance breaches., • Monitor changes in industry standards and update internal programs accordingly., • Stay abreast of emerging operational and compliance trends to ensure proactive risk management. Internal Training & Cross Functional Collaboration • Provide guidance and training to employees on procurement, operational and compliance best practices., • Coordinate with internal departments (Sales, Legal, Commercial, Operations, Care) to drive operational excellence and efficiency., • Work with external stakeholders when implementing operational improvements or compliance-driven initiatives. Program & Process Development • Develop, document and improve procurement compliance processes, policies and operational procedures., • Align Penta’s offerings with evolving compliance and operational requirements., • Support expansion of Penta’s service solutions by ensuring operational feasibility and compliance alignment. EXPERIENCE & QUALIFICATIONS • Proven experience in procurement governance, supplier compliance or vendor management., • Experience working within a commercial, operational or compliance environment (professional services or staffing industry preferred)., • Strong understanding of due diligence, supplier onboarding, and vendor risk management practices., • Knowledge of regulatory and operational compliance standards, • Skilled in relationship management across diverse suppliers, partners and internal teams., • Proficient with CRM systems, document management, reporting tools and Microsoft Office suite. THE IDEAL CANDIDATE • Strong analytical, problem solving and investigative mindset., • High attention to detail and accuracy., • Confident communicator with excellent stakeholder management capabilities., • Proactive, commercially aware, and able to identify risks before they surface., • Adaptable, organised and able to manage competing priorities in a fast-paced environment., • Integrity driven with strong professional ethics.

Trade Finance Operations Manager London / Office based 4 days per week Salary: £55-65,000 plus benefits and bonus A market leading FinTech organisation are seeking a Operations Manager to oversee a high performing team responsible for reviewing, verifying, and authorising supplier‑related finance activity across a portfolio of SME clients. Duties include: • Provide day to day direction, support and development of a high performing lending operations team., • Establish clear expectations, track operational output, and ensure targets and quality measures are consistently met., • Maintain accountability for operational excellence across all processes., • Serve as the main point of escalation for complex or sensitive operational matters, • Ensure smooth and timely transactional processes., • Partner with cross‑functional teams,including product, legal, and credit to build and refine operational processes, • Continuously review existing procedures to identify inefficiencies, simplify user journeys, and recommend enhancements., • Implement scalable processes and procedures to support increasing volumes and business growth., • Ensure all operational practices align with regulatory requirements governing lending and trade activity. Skills and experience required: • Background in trade finance operations or similar credit‑focused environments., • Familiarity with FX instruments and how they integrate into lending workflows., • Ability to guide and coach teams within fast‑moving, evolving environments such as fintech or scaling financial services organisations., • Strong stakeholder management and relationship building skills., • Comfortable owning complex issues, ensuring clear updates and driving matters through to resolution. Apply now for immediate consideration or contact for further details. At this time, we are only able to consider UK based candidates for this role.

Vice President of IT Operations - Enterprise Applications & Infrastructure • Based in London, • Permanent, Full-Time, • Salary: Competitive (depending on experience), • This role requires hands-on experience with Entrata - the property management software. A leading global organisation is seeking a Vice President of IT Operations to oversee three critical technology functions: Entrata application services, end-user support, and corporate IT infrastructure. This is a strategic leadership role requiring hands-on expertise in Entrata and strong IT project management skills to deliver operational excellence and drive innovation across enterprise systems. You’ll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management • Build and lead a dedicated team to support the Entrata platform, ensuring high availability and performance., • Oversee the full application lifecycle: deployment, upgrades, incident resolution, and vendor coordination., • Define and implement SLAs, KPIs, and continuous improvement initiatives., • Align Entrata capabilities with business needs through stakeholder collaboration. End-User Support Leadership • Manage local end-user support operations, ensuring timely resolution of IT issues., • Develop and enforce support policies, procedures, and standards to enhance user experience., • Implement ITSM best practices and tools to streamline support operations., • Drive training and development initiatives for a high-performing support team. Corporate IT Infrastructure Oversight • Provide administrative oversight for IT infrastructure resources, including network, servers, storage, and security systems., • Coordinate with global infrastructure teams to ensure compliance, reliability, and scalability., • Support audits, risk assessments, and adherence to IT governance and cybersecurity policies., • Act as the local escalation point for infrastructure-related issues and projects. Key Skills & Experience: • Mandatory experience with Entrata platform (implementation, support, and optimization)., • Strong IT project management skills, including planning, execution, and stakeholder communication., • 10+ years of experience in IT operations, with at least 3 years in a senior leadership role., • Proven experience managing enterprise applications and end-user support teams., • Strong understanding of IT infrastructure, network systems, and cloud technologies., • Excellent leadership, communication, and stakeholder management skills. Preferred Skills: • ITIL certification or equivalent service management credentials., • Familiarity with global IT operations and cross-cultural team management., • Strong analytical and problem-solving abilities. Don’t miss this opportunity to lead enterprise-level IT operations and shape technology strategy within a dynamic organisation. Apply now with your most up-to-date CV!

Oliver Wyman is a business of ___ (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___ and ___. For more information, visit ___, or follow us on ___and ___. Oliver Wyman Vector is seeking a Lead Specialist for Operations Excellence (Aviation, Rail or Energy sectors) to join our team in London. Oliver Wyman Vector is a special business unit of Oliver Wyman, focused on top-tier technical consulting and services to the aviation, aerospace, defence, and rail sectors. This Lead Specialist (Operations Excellence) role requires a subject matter expert (SME) with extensive experience in operational improvement across the aviation, rail, or energy sectors. Your expertise will be critical in driving improvements in maintenance, repair, and overhaul (MRO) processes, enhancing client performance and satisfaction Please Note: Oliver Wyman/Marsh operates a hybrid working policy and this role involves at least 60% travel to client sites around the UK and Europe As Lead Specialist, key responsibilities will include: Client Engagement: • Facilitating high-level discussions and workshops, engaging clients across all organizational levels., • Leading multifaceted projects with a focus on quality, timelines, and stakeholder engagement., • Providing insights into operational best practices and advocate for continuous improvement initiatives., • Addressing emergent operational issues through innovative problem-solving techniques, driving effective resolution, • Documenting and optimizing processes to enhance operational efficiency and effectiveness., • Mentoring junior team members, fostering a culture of knowledge sharing and continuous improvement., • Modelling inclusive leadership, promoting collaboration and respect within the team to enhance performance. Who we are looking for… • You’ll have at least 4 years of experience in focusing on operational excellence and process improvement, within the aviation, energy or rail sectors., • Proven project management experience with demonstrated ability to lead cross-functional teams, • Strong analytical capabilities and organizational skills, with meticulous attention to detail., • Exceptional communication skills, both verbal and written, able to tailor messages for diverse audiences., • Competence in risk identification, analysis, and mitigation strategies., • Certifications in project management and change management will be highly advantageous, • You will be educated to at least Degree level Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. ___

The Role: Head of Guest Care Location: North London Sector: Serviced Apartments Salary: £50,000pa I am delighted to be working with this growing accommodation provider. We’re looking for a commercially astute, strategic, and dynamic Head of Guest Care to join their senior team and help scale the business over the next five years. This hands-on leadership role is perfect for someone who thrives in a small but growing company, enjoys autonomy, and excels in a results-driven environment. About the Role You’ll lead and optimise the Guest Care function, delivering exceptional end-to-end guest experiences across our portfolio. Responsible for all guest touchpoints—from booking to post-stay—you’ll ensure service excellence, consistency, and brand alignment. Reporting to the Commercial Operations Director, you’ll manage and grow the in-house Guest Care team through 2026 and beyond, combining a hospitality mindset with strong operational and people leadership. Key Responsibilities • Own and enhance the guest journey, ensuring seamless service from check-in to check-out., • Act as senior escalation point for complex issues, resolving them calmly and effectively., • Lead, coach, and develop a high-performing Guest Care team., • Optimise processes, tools, and systems for efficiency and scalability., • Use data and feedback to improve performance and guest satisfaction., • Maximise revenue growth through excellent ongoing guest care. Skills & Experience • Proven senior-level experience in hospitality, guest experience, or serviced accommodation., • Strong leadership and team management skills., • Outstanding communication and problem-solving abilities., • Operationally focused, process-driven, and commercially minded., • Confident, guest-obsessed, and adaptable in a fast-paced, entrepreneurial environment. This is an office-based role, offering the opportunity to join an energetic, collaborative culture that values hands-on leadership and local engagement. Are you ready to shape the future of guest care in a growing, ambitious business? Send me your CV today You must be able to live and work in the UK without restriction. To view all our vacancies, go to, ___

About A rapidly scaling Global Prime Broker is seeking a Head of People to lead the next phase of its People function. With a global, distributed workforce, the business requires a modern, agile, and strategically aligned People model to support continued growth. Reporting to the CHRO, you will build and implement a lean, tech-enabled operating model, hire and shape a small team, and drive operational excellence across 60+ countries within a fast-moving, multi-jurisdictional environment. Key Responsibilities • Architect and lead the next evolution of the global People function., • Design and implement a lean, tech-enabled, AI-empowered People operating model., • Build and shape a high-calibre team of People Partners and specialists., • Transition transactional work into smart systems and outsourced solutions., • Deliver operational excellence across a multi-jurisdictional environment., • Act as a credible strategic partner to senior leadership., • Enable commercial growth through a modern, agile and aligned People strategy. Requirements • 8–12 years’ People/HR experience., • Minimum 5+ years in a leadership role., • Experience scaling or building a People function within a high-growth fintech or tech environment (c.300–1000+ employees)., • Strong experience operating across 60+ countries or within a globally distributed workforce., • Commercially minded, pragmatic and lean in thinking., • Technology-first mindset with experience leveraging AI and HR systems., • Resilient, direct, low-ego leader energised by building rather than maintaining. Apply as soon as possible to be considered for this opportunity. How to apply If you are interested in discussing this role further, please apply for the position or contact Alex Levy at (Job Code - 72611) If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. ___ to learn more about our commitments to accessible recruitment. Please note that only short-listed candidates will be contacted Privacy policy Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our ___.

Oliver Wyman is a business of ___ (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___ and ___. For more information, visit ___, or follow us on ___and ___. Oliver Wyman Vector is seeking a Lead Specialist for Operations, Digital Services & Transformation - E&M IT Systems experience (AMOS, Trax, SAP/iMRO, IFS) in either the Aviation or Rail sectors is preferred Oliver Wyman Vector is a special business unit of Oliver Wyman, focused on top-tier technical consulting and services to the aviation, aerospace, defence, and rail sectors. This Lead Specialist (Digital Services) role requires a subject matter expert (SME) capable of driving digital transformation across various sectors, ensuring that our clients in aviation and rail achieve operational excellence through strategic digital initiatives Please Note: Oliver Wyman/Marsh operates a hybrid working policy and this role involves at least 60% travel to client sites around the UK and Europe As Lead Specialist, key responsibilities will include: Client Engagement: • Collaborating with clients to understand their unique digital transformation needs and lead discussions on strategic initiatives., • Conducting workshops to assess IT strategy and identify opportunities for leveraging digital solutions to enhance operational excellence. Digital Solution Consulting: • Advising clients on Buy Versus Build decisions, utilizing insights from consultations to select the most appropriate digital solutions, • Guiding clients through Solution Selection processes by defining business requirements, evaluating potential systems, and facilitating vendor negotiations. System Integration and Execution: • Leading the integration of selected digital solutions, ensuring seamless execution and alignment with organizational goals., • Overseeing go-live activities, driving organizational change management efforts to ensure client readiness and adoption. Data Strategy and Analytics: • Partnering with clients to implement advanced data science and analytics strategies, turning data into actionable insights., • Supporting organizations in building data-driven environments optimized for operational effectiveness. Continuous Improvement Initiatives: • Evaluating existing processes and implement optimized workflows that leverage digital tools to enhance efficiency., • Driving innovation in operational practices, advocating for and implementing best practices in digital service delivery. Mentoring and Development: • Mentoring junior team members in digital practices and methodologies, fostering a culture of continuous improvement., • Promoting knowledge sharing within the team to ensure the successful delivery of digital services and projects. Who we are looking for… • At least 4 years’ experience in the aviation, rail, defence or aerospace industry, focusing on IT transformations, especially within aviation or rail., • Familiarity with major E&M IT systems, e.g., AMOS, Trax, SAP/iMRO, IFS, • Previous Operations experience is essential, • Proven project management experience with demonstrated ability to lead cross-functional teams., • Strong analytical and problem-solving skills, with an emphasis on strategic planning and execution., • Excellent verbal and written communication skills, adept at presenting complex ideas to diverse audiences., • You will be educated to at least Degree level Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. ___ Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

This is an exciting opportunity to join a high-growth, private-equity-backed telecoms business operating in a fast-moving, highly regulated environment. As the company continues to scale, our client is seeking a Director of Risk & Compliance to play a pivotal role in strengthening risk management, embedding compliance excellence, and supporting sustainable growth. This senior leadership role is responsible for driving effective risk and compliance oversight across the organisation. It goes beyond frameworks and reporting, ensuring that risks and compliance obligations translate into clear accountability, decisive action, and real business value. You will ensure the Board and senior leadership have clear visibility of the most significant risks and material compliance gaps, and that these are actively managed. This is a non-finance role with no responsibility for financial reporting, accounting, or treasury. Key responsibilities • Lead and coordinate enterprise-wide risk oversight, ensuring priority risks receive appropriate focus and action., • Identify, assess, and prioritise key operational, legal, regulatory, and reputational risks., • Set the standard for high-quality, proportionate mitigation plans with clear ownership and delivery timelines., • Ensure risk appetite is clearly understood and consistently applied across the business., • Design and maintain a risk-based compliance programme that enables, rather than hinders, the business., • Act as a key gatekeeper for change, ensuring systems, processes, and people changes meet regulatory requirements., • Monitor regulatory developments and drive timely, proportionate responses., • Ensure policies are well designed, regularly reviewed, clearly communicated, and embedded in day-to-day operations., • Provide clear, actionable reporting to the Board and senior leadership., • Hold stakeholders accountable for agreed actions and outcomes., • Build strong relationships with regulators, auditors, and industry bodies. About you • Degree-educated with relevant professional certifications (e.g. CCEP, CRCM, CRMA or equivalent)., • Proven senior leadership experience in risk and compliance, ideally within telecoms., • Strong understanding of regulatory frameworks and telecoms industry standards., • Experience working in private-equity-backed businesses., • Proven experience engaging with regulators, including Ofcom., • Commercial, pragmatic mindset with the confidence to challenge senior stakeholders., • Strong analytical capability with the ability to translate risk into actionable outcomes., • Demonstrated ability to influence at Board and executive level and drive cultural change. If you meet the above criteria, please apply below. Due to the high volume of applications, we regret that we may be unable to respond to all unsuccessful candidates.

Health & Safety Consultant – 12-Week Contract (Retail, Food Safety & Construction H&S Expertise) Contract Requirements • Must operate via own UK Limited Company, • Must hold valid Professional Indemnity Insurance, evidence required prior to commencement, • Must have the right to work in the UK Company Overview Our client is a leading UK retailer, recognised for operational excellence, safety, and customer experience across a nationwide network of stores. They are committed to innovation, sustainability, and embedding a proactive safety culture throughout their business. Contract Duration: 12 weeks Location: Flexible / UK-wide travel across retail sites Hours: Full-Time - 40 hours per week - 8 hours per day Role Overview This is a short-term, high-impact consultancy role to develop a clear strategy for retail food, fire, and health & safety. The consultant will assess current processes, identify efficiencies, and support cultural improvements, delivering measurable cost savings and workload reduction. The successful candidate will have construction health & safety experience, as well as knowledge of retail and food safety environments, enabling them to benchmark current practices, make practical recommendations, and support the implementation of improvements. Key Responsibilities • Assess current health & safety, fire, and food safety processes across retail sites, comparing them to industry best practice and legal requirements., • Identify task efficiencies and workload reduction opportunities, including financial benefits from streamlined processes., • Highlight cultural improvement opportunities, strengthening management accountability and embedding a proactive safety mindset., • Explore technology, data, and AI solutions to simplify safety monitoring, reporting, and compliance., • Work closely with safety, HR, and operations teams to develop actionable recommendations and execution plans., • Deliver clear, practical milestones and change plans for process and efficiency improvements. Ideal Candidate Profile • Strong construction health & safety experience, with knowledge of risk assessment, compliance, and safe working practices., • Knowledge of retail and food safety standards (HACCP, internal audits, regulatory compliance)., • Experience in process improvement and workload reduction, ideally within retail or operational environments., • Skilled in stakeholder management and communication, able to influence senior management and operational teams., • Technology-literate, able to identify and recommend digital or AI solutions for safety monitoring and reporting., • Able to work independently, manage multiple priorities, and deliver results within tight deadlines., • Proven ability to produce actionable recommendations and support their execution effectively

Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell. With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity. Please email your CV and portfolio to Key Responsibilities • Lead the development and implementation of brand design standards across all hotel brands., • Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements., • Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes., • Direct the creation of room types, public area concepts, and other branded environments that elevate the guest experience., • Manage design presentations, mood boards, and sample boards to communicate design intent to internal stakeholders and senior management., • Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability., • Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability., • Support procurement processes, identifying suppliers and ensuring the design vision aligns with commercial and operational goals., • Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards., • Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects. Skills & Attributes • Strong creative and conceptual design ability, with a deep understanding of hospitality environments., • Excellent leadership, communication, and presentation skills., • Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite., • Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously., • Commercial acumen, balancing aesthetic quality with budget and operational practicality., • A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team. Experience & Qualifications • Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector., • Proven track record of leading or managing design development in hotel or high-end residential projects., • Strong portfolio showcasing both conceptual and completed work., • Degree in Architecture, Interior Design, or a related discipline.

Job Title: Continuous Improvement Project Manager Location: London (preferred) or Manchester Salary: £60,000 (London) / £53,000 (Manchester) Permanent | Full-time Currently recruiting for a Continuous Improvement Project Manager/ Business Change Project Manager to join a high-performing Business Improvement & Change Team. As part of their wider Strategy, Planning and Change Directorate, you’ll play a pivotal role in delivering their ambitious Corporate Strategy by embedding operational excellence across the organisation. What You’ll Be Doing You’ll lead and support a wide range of service and business improvement projects, including their ongoing Transformation Programme, which is reshaping how they work and deliver services. From process redesign and operational/service design to embedding technological change, your work will help ensure the client delivers reliable, consistent, and repeatable services. You’ll collaborate with colleagues across the business – from customer insight and data analytics to technology and frontline teams – to embed a culture of continuous improvement and deliver sustainable change. What We’re Looking For We’re looking for experienced continuous improvement professionals who bring both strategic insight and hands-on delivery expertise. You’ll have: • A proven track record of delivering business/service improvement using Lean, Six Sigma, or other CI methodologies (Green/Black Belt preferred), • Strong project and change management skills, • Experience leading cross-functional initiatives in large, complex organisations, • A customer-first mindset, with the ability to represent the voice of the customer in all you do, • Excellent communication, influencing, and stakeholder engagement skills, • The ability to work independently, manage competing priorities, and deliver at pace Key Skills & Experience • Continuous Improvement (Lean, Six Sigma), • Process Design & Service Redesign, • Change Management, • Project Management, • Stakeholder Engagement & Communication

We’re Hiring: Customer Experience Executive London | £30,000 DOE | Full-time At OX Tools, we’re not just about tools, we’re about building something bigger. At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people. The Role: We’re hiring a Customer Experience Executive to play a key role in delivering a seamless, high quality, end-to-end customer journey while supporting sales growth and wider commercial objectives. This role blends customer service excellence, strong operational control and proactive sales activity. You’ll be a trusted point of contact for customers and a key support partner to the Sales team, ensuring customer needs are met efficiently, consistently and commercially. Key Responsibilities: What you’ll do: • Deliver an exceptional end-to-end customer experience, providing expert product advice and efficiently processing quotes, orders and sample requests, • Act as a primary point of contact for customers via phone and email, aiming for one contact resolution, • Proactively investigate, manage and resolve customer issues, identifying root causes and escalating where required, • Review and manage open orders daily, controlling delivery blocks, billing blocks, delays and open cases, • Balance operational customer support with inbound and outbound sales activity, identifying opportunities to increase revenue and conversion, • Support Sales Representatives by maintaining accurate pipelines and progressing opportunities, • Set up, maintain and optimise CRM and sales automation systems (primarily NetSuite and Power BI), • Support promotions, low stock updates and sales initiatives to ensure opportunities are progressed to completion, • Attend Monthly Global Sales Calls and Weekly Team Huddles, sharing customer and operational insights What we’re looking for: • Customer focused but commercially driven, with confidence to sell, upsell and spot opportunities, • Comfortable working in a sales environment and motivated by targets and results, • Highly organised with strong time management skills, • Confident communicator with excellent problem solving and conflict resolution skills, • Experience using CRM or sales systems, • Proactive, resilient and comfortable challenging processes to improve outcomes, • Enjoy taking ownership and accountability for your results, • Comfortable working in an office environment in the heart of London KPI's: • Maintain a monthly answer rate of 97%+, • Reduction and control of open cases, maintaining 40 or fewer active cases, • Strong understanding of products, promotions and new launches, • Proactive creation of sales opportunities through customer contact, • Successful delivery of agreed sales initiatives Desirable Skills: • Strong customer service and phone based sales experience, • People oriented and results driven, • Excellent written, verbal and interpersonal communication skills, • Strong relationship building and influencing skills, • Ability to analyse problems and develop effective solutions, • Excellent organisational skills and attention to detail, • Ability to prioritise tasks and delegate when appropriate What’s in it for you? • 23 days holiday + birthday + volunteer leave, • Flexible hybrid working - (4-5 days in the office), • Professional development and broad commercial exposure, • Company pension scheme, • A vibrant, supportive team culture

Office Manager (Concierge Services) £38,000 - Temp to Perm Location - London Bank - 5 days per week Role Overview The Office Manager will be responsible for the smooth day-to-day operation of a high-end concierge office serving 50+ clients within the building. Drawing on a strong hospitality background (such as hotels or serviced accommodation), the role ensures exceptional client experience, efficient team management, and impeccable standards across the Centre. This is a hands-on leadership role, combining people management, operational oversight, and a strong focus on service excellence. Key Responsibilities Operations & Service Delivery • Oversee the daily running of the concierge office, ensuring seamless operations at all times, • Ensure consistently high standards of cleanliness, presentation, and hospitality throughout the Centre, • Proactively identify and resolve operational issues before they impact clients, • Act as Centre Manager when required, taking full responsibility for site operations Team Leadership & People Management • Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance teams, and external contractors, • Ensure fair and balanced task distribution to support efficient workflows and team wellbeing, • Lead regular 1:1 meetings, set clear goals, and support individual development plans, • Coordinate and document daily team briefings to ensure clear communication and alignment, • Foster a positive, service-led team culture that reflects a premium hospitality environment Scheduling & Administration • Manage staff rotas to ensure appropriate coverage at all times, • Authorise annual leave and monitor team absences, • Maintain accurate records related to staffing, attendance, and daily operations Client Experience • Ensure clients receive a consistently high level of service aligned with luxury hospitality standards, • Act as a point of escalation for client issues, resolving concerns professionally and efficiently, • Build strong working relationships with clients, understanding their needs and expectations Skills & Experience Essential • Previous experience in a hospitality environment (hotel, serviced apartments, luxury customer service, or similar), • Proven experience managing teams in a client-facing setting, • Strong organisational and time-management skills, • Excellent communication skills, both written and verbal, • Ability to remain calm, professional, and solutions-focused in a fast-paced environment Desirable • Experience working in concierge services, serviced offices, or premium residential/commercial buildings, • Experience acting as a duty manager or centre manager, • Familiarity with rota planning and absence management Personal Attributes • Naturally service-oriented with a strong eye for detail, • Confident leader who leads by example, • Approachable, professional, and well-presented

Business Analyst – 6-Month fixed term contract Location: Hybrid Hours: Full-Time – 36.25 per week Salary: £60,000 per annum The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history. We are a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed. Our network of experts offers trusted, impartial advice to politicians and decision-makers on how to build and adapt infrastructure to create a more sustainable world. About the Role The ICE are seeking a Business Analyst to support us with process and data mapping for the organisation. This will involve working closely with different business areas to understand and map existing business processes and data flows between the various technology systems. Key Responsibilities: • Map business processes, recording data where required, categorise the data, and record the technology and operational measures in place to secure the data., • Map the data flows for each process, producing detailed reports to show how the data moves through the process at each stage and where/how it is stored., • Develop strong partnerships with business departments based on trust and value., • Ensures the requirements clearly defined, of good quality and are analysed and managed appropriately., • Advanced Excel (essential), • Data analysis and insight is essential, • Process modelling desired, • Knowledge of Data Protection legislation desired, • Experience managing the relationships between business departments to gather requirements, • The job holder should have significant experience of working with teams to map business processes and data flows through systems., • Strong facilitation and influencing skills, • Demonstrated ability to communicate effectively both verbally and in writing, • Good attention to detail., • Shape the future of civil engineering by supporting the next generation of professionals., • Work alongside industry leaders, employers, and academic institutions., • Be part of a respected institution dedicated to innovation, excellence, and sustainability., • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: Applicants have the right to complain to the ICO at if they have a concern with the way ICE is handling their data.

Chief operating officer – live events, entertainment up to £140,000 Location: Central London Keen?? Keep reading BUT you must have, Senior leadership experience within live events, entertainment, or experiential industries, is that you, then keep reading. COREcruitment’s executive search team is supporting a premium UK hospitality and live events business across multiple London venues. They are seeking a Chief Operating Officer (COO) to be based on-site 5 days a week, overseeing operations and driving growth across venues offering multiple F&B concepts, event spaces, and outdoor areas in iconic London locations. Overview: Reporting to the CEO, the COO will translate creative and experiential ambition into a sustainable, profitable, and scalable business model. You will lead the executive operational team, ensuring commercial and operational functions work in harmony while maintaining the brand’s reputation and delivering exceptional customer experiences. Key Responsibilities: • Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships., • Oversee day-to-day operations of multiple venues and live events, ensuring seamless delivery., • Develop business plans, growth strategies, and operational frameworks aligned with expansion goals., • Collaborate on budgeting, forecasting, and financial performance, including P&L responsibility., • Build and manage relationships with partners, investors, and creative collaborators., • Implement scalable systems and processes across operations, production, logistics, and commercial functions., • Lead and develop teams in a fast-paced, freelance-heavy environment, fostering excellence and accountability., • Ensure compliance with licensing, fire safety, and crowd management regulations. Experience & Skills Required: • Senior leadership experience within live events, entertainment, experiential, or premium hospitality., • Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses., • Strong understanding of ticketed events, premium F&B, audience engagement, and high-volume operations., • Experience with openings, acquisitions, re-branding, or scaling a business through growth and change., • Significant experience in businesses with turnover exceeding £25 million is highly desirable., • Experience in venue leasing, property management, or site operations is advantageous., • Thrives in a fast-paced, entrepreneurial environment with a hands-on approach. Opportunity to play a pivotal role in shaping and scaling a leading hospitality and live events brand in London – Contact Stuart Hills for more information

Coalition Greenwich is currently seeking a Product Manager, Financial Services Digital Transformation Benchmarking, to join their growing organization. The position is aligned with the London office. A career at Coalition Greenwich offers a unique range of exposure across the financial services industry, significant responsibility, and a steep learning curve. You will work alongside intelligent, highly motivated individuals in a supportive and challenging environment that allows you to accelerate your professional development and growth. About Coalition Greenwich Coalition Greenwich builds analytics and business intelligence products that are integral to how the world’s largest corporate and investment banks and fintechs measure, plan and improve their businesses. These products include market analysis and benchmarking against peers on market share, technology, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and analysis on industry evolution. Our customers include all of the largest financial institutions, and we are the market leader in our space. Coalition Greenwich is a division of CRISIL, a $5bn market cap global analytics company which is majority owned by S&P Global. About The Role Coalition Greenwich evaluates bank technology investments through proprietary benchmarking data alongside competitive client experience feedback metrics. We focus on the commercial and corporate banking space, specifically on banks’ digital platforms for client channels, payments, cash management, trade services, middle and back-office processes and banker front-office tools and analytics. We are uniquely positioned to provide distinctive,in-demand data and consultative insights to clients, drawing upon years of experience benchmarking digital platforms at leading global financial institutions, proprietary data assets, a broad industry perspective, and decades of trusted relationships with senior leadersat top banks. The Research Manager for Digital Transformation Benchmarking will join an exciting and fast-growing practice area at Coalition Greenwich. Our Digital Transformation Benchmarking product advises bank leadership teams by providing data and insights to help prioritize large and important technology investment decisions in an industry undergoing a period of massive disruption. The target audiences for our work include, but are not limited to: Bank c-suite leadership as well as Heads of Digital Transformation, Commercial and Corporate Banking, Payments/Transaction Banking, Cash Management, Innovation, Strategy, Data & Analytics, Digital Channels, Front Office Enablement, Credit Processes, Onboarding KYC/Risk/Compliance, Trade Services, Marketing. You will have the opportunity to: • Use research, proprietary data, and insights from discussions with senior bank leadership to work closely with the Head of Product to further develop our suite of benchmarking studies, expanding coverage to new, emerging, and cutting-edge areas of digitization in the banking industry., • Further develop an established product to deliver more targeted insights and actionable recommendations addressing the specific questions and challenges faced by Europe-area commercial and corporate banks., • Work with banks across all stages of benchmarking engagements, including pitching, contracting, data collection, data analysis, and delivery of research findings., • Advise senior bank and fintech leadership on digital transformation strategies., • Analyse benchmarking data received from banks and FinTechs., • Develop consultative thought leadership for contribution to industry whitepapers, marketing materials, and engagement deliverables., • Attend client meetings and industry forums to stay informed on bank technology investment priorities, market trends, emerging technologies, and competitive differentiators. Requirements • Bachelor’s Degree required; MBA or equivalent is a plus., • 3-5 years of experience in commercial or corporate banking, fintech, or a consulting environment; product management experience is a plus., • Storing familiarity with the commercial and corporate banking business is required., • Passion to be part of an exciting period of transformation in the banking industry., • Strong coordination skills, with the ability to liaise effectively across support functions, including sales teams, production staff, and marketing., • Ability for occasional travel depending on business needs. What We Can Offer • A competitive base salary and variable annual bonus., • A flexible hybrid working policy. Most people come into the office 2-3 days/week., • A healthy work-life balance. Most people have been here over 6 years., • A low-politics working environment. Everyone gets on, but we’re not a “family”. We’re all interested in getting good work done., • 25 days annual leave, plus public holidays., • Private medical cover for you and your family., • Travel opportunities., • A modern office near Old St.

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Operations Manager to oversee our 108 Brasserie, Cocktail Bar, and Meetings & Events operations. About the Role: As the F&B Operations Manager, you will play a key role in delivering exceptional guest experiences across our diverse outlets. You’ll be responsible for managing day-to-day operations, developing and supporting your team, and driving service excellence and business growth. This is a fantastic opportunity for a proactive leader with a passion for hospitality and strong operational expertise who thrives in a lively, high-standard environment. Key Responsibilities: • Lead, mentor, and develop a motivated food and beverage team across 108 Brasserie, the Cocktail Bar, and Meetings & Events., • Oversee daily F&B operations to ensure seamless service delivery and guest satisfaction., • Maintain high standards of quality, service, and presentation throughout all outlets., • Collaborate closely with kitchen, events, and front-of-house teams for smooth coordination., • Drive sales growth and profitability through effective team leadership and operational strategies., • Manage staffing, scheduling, and training to maximise productivity and team performance., • Handle guest feedback and resolve any service issues promptly and professionally., • Participate in budgeting, inventory control, and cost management to meet financial targets., • Support the delivery of successful meetings and events, ensuring all client requirements are met. What We’re Looking For: • Proven experience as a Food & Beverage Operations Manager in upscale or luxury hospitality environments., • Hands-on leadership style with a passion for training, coaching, and developing teams., • Strong operational knowledge across restaurants, bars, and events., • Excellent communication, interpersonal, and organisational skills., • Ability to work under pressure and adapt to a fast-paced environment., • A genuine commitment to delivering outstanding guest service., • Experience within London’s hospitality market is a plus. The Perks of working for The Marylebone Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Chronos Energy are looking to recruit a Head of Procurement who will be a senior procurement leader, responsible for designing and delivering a group-wide procurement strategy that drives commercial value, strengthens supply-chain resilience, reduces risk, and supports the company’s growth, operational excellence, and sustainability objectives. My client are a well-known developer and operator of large district heating/heat network schemes across the UK. About the Role Reporting to the Commercial Director, the role leads all sourcing, category management, supplier governance, procurement systems, and contract commercialisation across the enterprise. The Head of Procurement ensures procurement activity is aligned with the companies commercial policies, Delegated Levels of Authority, risk appetite, and long-term investment plans. The role works closely with the SLT to ensure procurement supports high-quality project delivery, reliable operational performance, and value-led lifecycle management. Ultimately, the Head of Procurement ensures the company has a strategic, compliant, sustainable, and commercially disciplined approach to sourcing across all concessions, capital projects, and operational activities. Responsibilities • A. Strategic Leadership, • Develop and lead the enterprise-wide procurement strategy, aligning sourcing activity with business growth, affordability goals, operational plans, and ESG commitments., • Build and lead a high-performing procurement team with strong capability across category management, tendering, negotiation, and supplier performance management., • Establish long-term category strategies, preferred supplier frameworks, and sourcing roadmaps for critical spend areas (plant, civils, M&E, metering, controls, civils, subcontractors, digital systems)., • Drive continuous improvement in procurement governance, processes, systems, supplier engagement, data quality, and commercial value creation., • B. Operational Procurement Delivery, • Oversee procurement for all capital projects, densification initiatives, lifecycle upgrades, and operational expenditure, ensuring value for money, quality, safety, and risk management., • Lead high-stakes negotiations and contract awards, securing favourable commercial and contractual outcomes., • Maintain and improve standardised procurement assets, including tender packs, evaluation matrices, commercial templates, and contract terms., • Support Regional Directors, Operations, Engineering, and Project Managers by sourcing critical equipment, subcontractors, and materials in line with programme, technical standards, and budget expectations., • Ensure effective purchase-to-pay (P2P), requisitioning, and supplier onboarding processes are embedded consistently across the business., • C. Governance, Controls & Risk Management, • Ensure all procurement activity complies with the commercial policies, Delegated Levels of Authority (DLA), and commercial governance framework., • Manage commercial and operational risk through robust supplier evaluation, contract structuring, insurance checks, and financial due diligence., • Develop and monitor procurement KPIs, commercial performance dashboards, and compliance reporting for the Commercial Director and Executive Team., • Support Finance, Legal, and Internal Audit with spend controls, contract compliance, and audit readiness., • Maintain market intelligence on critical categories, inflation, supply-chain disruption, and tender competitiveness., • D. Supplier Management & Strategic Relationships, • Build strong relationships with key suppliers, OEMs, contractors, and framework partners, ensuring competitive pricing, dependable delivery, innovation, and quality performance., • Lead Supplier Relationship Management (SRM) for strategic categories, including performance reviews covering safety, quality, delivery, cost, and ESG factors., • Manage supplier risk, build resilience into the supply chain, and ensure continuity of supply for critical operational and construction activities., • Support Technical Excellence and Operations Excellence with technical input into supplier selection and post-contract performance review. Qualifications/Required skills • Significant procurement leadership experience in energy, utilities, construction, engineering, or comparable capital-intensive industries., • Strong track record of developing procurement strategies that deliver measurable commercial value., • Expertise in negotiation, contract management, supplier management, and commercial risk mitigation., • Strong understanding of procurement systems, ERP platforms, and e-tendering tools., • Knowledge of sustainability, ethical sourcing, social value, and carbon reduction in supply chains, • Proven ability to lead high-performing teams and develop procurement capability., • Strong communicator able to influence senior stakeholders, suppliers, and cross-functional teams., • Highly collaborative, working effectively with Commercial, Finance, Operations, Technical Excellence, Programme Management, and Business Development., • Analytical, commercially astute, and comfortable with complex, multi-variable decision-making., • Strong organisational skills with the ability to prioritise effectively in a dynamic environment.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: Driving Exceptional Customer Experiences at the Heart of Liberty London - leading the Flagship Customer Service Department to set the gold standard in customer care; empowering a high-performing team of ~10 Customer Service Advisors to deliver seamless, multi-channel support across in-store, email, telephone, social media and written correspondence. Key Responsibilities: • Champions exceptional customer service by proactively engaging customers, resolving queries with sound judgement, and ensuring timely follow-up within SLAs., • Drives continuous improvement initiatives and builds strong internal partnerships to deliver consistent service excellence., • Leads by example across all communication channels, demonstrating best practice in POS and Zendesk while ensuring KPIs are consistently achieved., • Maintains exceptional operational, organisational, and presentation standards in line with company guidelines., • Coaches and develops a high-performing team, supporting onboarding, training, and effective daily task allocation to ensure optimal cover during peak periods., • Ensures the team is fully informed on services, promotions, and events to deliver a seamless and informed customer journey., • Acts as a department ambassador, motivating individuals to exceed personal and team targets., • Provides ongoing mentoring and proactively manages performance to uphold outstanding service standards. The department schedule is in line with store opening hours (Sunday – Saturday), therefore weekend and evening work will be required to support business needs. About You: • Customer-focused with a collaborative approach and a strong drive for excellence., • Confident communicator with the ability to engage effectively across verbal, written and digital channels., • Highly organised, with strong planning skills and a proactive mindset to make things happen., • Experienced customer service professional within retail, hospitality or travel environments., • Professional, personable and trusted to handle confidential and sensitive information with discretion., • Proven experience leading and developing teams to achieve shared goals., • Deadline-driven with the ability to prioritise and deliver in a fast-paced environment., • Calm and composed under pressure, confident managing complex or challenging conversations. Please note, this is a maternity contract, ending in March 2027.

⚡ Electrical Engineer – Solar & BESS Delivery 📍 Remote (Southern UK Projects) | 1 day on-site/office every two weeks 🏢 Offices: London | Durham | Edinburgh 💷 £550 - £650 per day DOE 📄 Contract Opportunity - 12 month renewable Are you an experienced Electrical Engineer looking to play a key role in delivering large-scale renewable energy projects across the UK? We’re supporting a leading renewable energy organisation seeking an Electrical Engineer to support the construction and commissioning of utility-scale Solar and Battery Energy Storage (BESS) projects. With projects typically around 50MW and several at DCO / 500MW scale, this is an opportunity to work on nationally significant infrastructure that will directly contribute to the UK’s Net Zero ambitions. 🌍 The Opportunity You’ll be involved throughout the construction and commissioning lifecycle, acting as a technical leader and role model — identifying safety improvements, driving engineering efficiency, and ensuring delivery to statutory, regulatory, and company standards. Most projects are based in the Southern UK, typically: • 33kV grid connections, • Some 132kV connections, • Utility-scale Solar & BESS developments You’ll support multiple projects concurrently, working closely with delivery, design, and contractor teams. 🔧 Key Responsibilities • Provide electrical engineering oversight across Solar, Storage & Private Wire projects, • Review and assure electrical designs, schematics, and specifications, • Ensure compliance with statutory, Grid Code and regulatory standards, • Support main equipment packages and manage interfaces with BoP contractors, • Undertake site visits, QA inspections, FATs and SATs, • Support commissioning and lead technical handover to operations, • Promote safety, efficiency, and continuous improvement across projects, • Consider risk, lifetime cost, and operational excellence in engineering decisions 🛠 What We’re Looking For Essential: • Degree-qualified Electrical Engineer, • Strong MV/HV experience within generation or infrastructure environments, • Experience supporting construction & commissioning phases, • Ability to review and challenge electrical designs, • Strong stakeholder engagement and communication skills, • Commitment to safety, quality, and regulatory compliance Desirable: • Solar and/or BESS project experience, • 33kV and/or 132kV grid connection experience, • Grid Code, harmonics, protection or load flow study knowledge, • Commissioning and SCADA fault-finding experience, • Chartered Engineer status, • NEBOSH / IOSH 💡 Why This Role? • Work on major UK renewable infrastructure projects, • Support delivery of multi-MW and DCO-scale developments, • Flexible remote working model, • Exposure to cutting-edge battery and solar technologies, • Play a visible role in accelerating the UK’s clean energy transition If you’re passionate about engineering excellence and want to help shape the future of renewable energy delivery in the UK, we’d love to hear from you. 📩 Apply now with your CV or message for a confidential discussion.

One of the United Kingdom's leading consultancies are seeking to appoint a Palantir Service Director to aid their next stage of growth in the area and establish the organisation at the forefront of the evolving technology. Palantir technology is at the centre of some of the UK’s most ambitious digital transformation programmes, and the organisation is seeking a Palantir Services Director to lead, expand, and define its national capability. This position brings together strategic leadership, delivery excellence, technical oversight, and client engagement across both Foundry and AIP. The successful candidate will guide the organisation’s direction within the Palantir ecosystem, grow a thriving community of specialists, strengthen partnerships, and ensure that complex, high-value solutions are delivered across multiple sectors. It is a role that demands a balance of consulting influence, business development expertise, and deep platform understanding. Mission-driven impact across the UK The solutions led by this individual will support mission-critical outcomes across Defence, Healthcare, Government, and Enterprise. Their leadership will contribute directly to the safety, resilience, and wellbeing of UK citizens through the intelligent use of data and advanced technology. Defence and National Security: The Palantir Services Director will support the development of advanced analytics, real-time insights, and data integration platforms that enhance national security and operational decision-making. Their work will enable mission teams to make informed decisions that protect personnel and safeguard national interests. Healthcare: Through scalable, governed Palantir solutions, the Director will help transform patient pathways, empower clinical decision-making, and improve operational efficiency across the health service. Their leadership will support improved patient outcomes by enabling smarter use of health data. Government and Enterprise: The role will involve applying data and AI capabilities to complex challenges where insight, precision, and scale are essential. From predictive modelling to operational optimisation, the Director’s oversight will help organisations make data-driven decisions that deliver measurable public and commercial value. This position extends far beyond technical design. It is an opportunity to shape the platforms that help protect, heal, and strengthen the UK. Role overview The Palantir Services Director will take full ownership of the organisation’s vision and roadmap for Palantir capabilities. They will establish technical direction, develop market propositions, lead strategic client engagements, and collaborate with Palantir and internal sector teams on joint go-to-market initiatives. They will also be accountable for commercial performance and play a senior role in sales, pre-sales, and delivery assurance. They will champion talent development, build capability maturity, and act as a visible representative within the Palantir community. Core responsibilities • Define and deliver the organisation’s Palantir strategy, capability roadmap, and long-term operating model, • Act as the senior authority across Palantir Foundry and AIP, providing technical and strategic leadership, • Shape reusable assets, accelerators, and solution templates aligned to Palantir’s evolving platform, • Strengthen strategic partnerships with Palantir, including governance, roadmap collaboration, and co-marketing activity, • Lead commercial activities including opportunity qualification, bid development, and proposal creation, • Oversee delivery of major programmes as senior sponsor, ensuring quality, risk management, and customer satisfaction, • Build and develop the internal community of practice, mentoring engineers, architects, and strategists, • Represent the organisation at events, customer briefings, and thought leadership engagements, • Support the growth and development of the organisation’s expanding Palantir venture Essential experience • Proven track record delivering complex Palantir Foundry or AIP solutions at scale, • Experience leading multi-disciplinary teams or large transformation programmes, • Detailed understanding of Palantir delivery models, adoption challenges, and platform scalability, • Demonstrable success in business development, including pre-sales, proposals, and vendor collaboration, • Experience mentoring senior team members and contributing to capability and culture development, • Ability to influence at executive level, including senior public-sector and industry stakeholders, • Strong strategic mindset, capable of aligning platform capabilities to market needs and organisational goals, • Ability to obtain and maintain UK Security Check (SC) clearance, required due to involvement in Defence and National Security projects. Standard residency and background requirements apply. Desirable experience • Previous experience working directly with Palantir as a partner, client, or employee, • Recognised thought leadership within data platforms, AI ethics, or digital transformation, • Experience developing go-to-market strategies or co-selling with technology vendors, • Public speaking, writing, or community contributions within the Palantir ecosystem, • Experience establishing Centres of Excellence or managed service models for platform delivery, • Willingness to support Defence or national security programmes, • Existing UK security clearance (SC or higher) Career development This role sits at the forefront of the organisation’s Palantir growth strategy. The successful candidate will have clear progression opportunities into venture leadership, senior commercial roles, technology partnership management, and cross-sector technical leadership. They will play a pivotal role in shaping how the organisation’s Palantir capability expands across the UK.

CK3507408 – Head of Development Cost Management (London) London - c£130,000–£160,000 + generous package Kingsley is partnering with a market-leading, international real estate and project delivery business to appoint a Head of Development Cost Management for London. This is a high-impact leadership role for someone who wants to shape a best-in-class development cost management proposition in the capital — building capability, driving growth, and leading delivery across commercial development including new build, deep retrofit and asset repositioning. You’ll operate at the heart of the London development community, working with senior stakeholders and investor/developer clients to maximise value, manage risk, and deliver highly sustainable outcomes. The opportunity You’ll take full responsibility for London’s Development Cost Management service line, owning the people agenda, financial performance, client growth strategy, and market profile. Reporting into UK&I leadership, this role combines entrepreneurial work-winning with operational excellence and a mandate to modernise delivery (including the use of technology and AI). What you’ll be responsible for Leadership & strategy • Set the direction and business plan for Development Cost Management in London, and lead delivery against it, • Act as the visible figurehead internally and externally, championing the team, the brand and the proposition, • Collaborate with leaders across adjacent service lines to broaden client reach and deepen relationships Financial ownership • Full P&L responsibility: budget, profitability, productivity, billing and cash collection, • Build a high-performing platform that scales sustainably with growth Growth & work-winning • Create and execute a clear growth strategy across London’s commercial development market, • Originate and convert opportunities with developers, investors, funds and institutional clients, • Lead key pursuits/must-wins, supported by a high-quality pursuits function Client delivery & mobilisation • Where required, lead major project delivery and set the standard for quality and innovation, • Establish and mobilise cost management services for new clients quickly and consistently, with strong processes and integration People & culture • Build an inclusive, ambitious “one team” culture with pride and momentum, • Plan resourcing across all levels, identify capability gaps and attract top talent into the business What we’re looking for This role suits a senior cost management leader who is both commercially sharp and highly credible in the London market. You will likely bring: • A strong track record leading and growing cost management teams (and building a true team dynamic), • Recognition in London as a leader in cost management within commercial development, • A proven network and relationships across developers, investors, funds and institutions, • Demonstrable success originating, winning and mobilising services for new clients/projects, • Strong financial acumen and comfort owning performance metrics, • Gravitas with clients: confident presenting, advising and influencing at senior level, • The agility to operate in a complex, multi-stakeholder environment Package • c£130,000–£160,000 base salary, • Generous benefits package (details shared during the process) Interested? To keep the search confidential, Kingsley is managing initial conversations and screening. If you’d like to explore it discreetly, message me directly or apply via LinkedIn and we’ll be in touch for a confidential discussion. To apply, please send a copy of your CV to For a confidential conversation, contact Caroline Kingsley 07768 381 831

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: Join NTT DATA Business Solutions as a SAP SuccessFactors Solution Lead – a role where you'll shape innovative HCM solutions for leading organisations, influence business transformation, and drive the evolution of our award-winning practice. As the top global winner of SAP SuccessFactors awards in the past year, NTT DATA offers you the chance to be part of the most recognised SuccessFactors partner worldwide. You'll work on high-impact projects, collaborate with top-tier clients across diverse industries, and play a central role in advancing our market-leading capabilities. This is a unique opportunity to elevate your career with access to the latest SAP innovations, continuous professional development, and a supportive, expert team that values creativity, initiative, and growth. Duties/Responsibilities: • Take overall responsibility for the successful delivery of complex, multi-stream SuccessFactors projects, ensuring alignment with strategic business outcomes and high client satisfaction., • Operate as a senior Subject Matter Expert (SME), leading engagements from discovery and design through to deployment and post-go-live support., • Provide strategic guidance to clients on best practices, solution optimisation, and roadmap planning to maximise value from their SuccessFactors investments., • Lead cross-functional project teams, including functional consultants, technical teams, and offshore delivery centres, ensuring high-quality execution and governance., • Establish and maintain client relationships, acting as a trusted advisor and influencing key stakeholders to drive change and innovation., • Contribute to business development activities including client presentations, RFP responses, solutioning, and commercial discussions., • Drive innovation by identifying opportunities for process improvement, automation, and the adoption of emerging SAP technologies and ecosystem tools., • Actively contribute to internal capability building through mentoring, coaching, and leading knowledge-sharing initiatives., • Represent NTT DATA Business Solutions as a thought leader via industry events, webinars, whitepapers, blogs, and contributions to SAP and partner forums. Key Qualifications: • Minimum 8+ years of professional experience with SAP HCM / SuccessFactors, including deep, hands-on expertise in Employee Central (including time/absence) with strong cross-module knowledge (e.g. Recruitment and Onboarding, Talent Intelligence Hub, Compensation)., • Multiple end-to-end implementations of SAP SuccessFactors Employee Central in lead or principal consultant capacity, ideally in complex or multi-country environments., • Professionally Certified in SuccessFactors Employee Central with at least one or more additional certifications another SuccessFactors modules., • Extensive experience in data migration, integrations (e.g. SAP BTP, middleware), and SuccessFactors reporting (including People Stories / Stories in People Analytics)., • Strong knowledge of SuccessFactors implementation methodology and experience managing full project lifecycles, including risk and issue management. Required Skills / Attributes: • Exceptional leadership and stakeholder management skills, with the ability to influence decision-making., • Strong commercial acumen with experience supporting pre-sales, business case development, and strategic solutioning., • Excellent communication and facilitation skills, both written and verbal, with the ability to articulate complex concepts in clear business terms., • Passion for innovation and continuous improvement, staying ahead of trends in HR technology and SAP roadmap developments., • Proven ability to mentor, coach, and uplift the capability of junior team members, fostering a high-performance culture., • A proactive, delivery-focused mindset, with a track record of successfully managing competing priorities in fast-paced, client-facing environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

About the Company PSR Solutions are currently recruiting for an Head of Electrical Engineering/Associate Director role in London. This will be working for a well established contractor within the Rail, M&E and Civils experience. About the Role This role involves leading a high-performing Electrical Engineering team and ensuring technical excellence and compliance in various engineering projects. Responsibilities • Leadership & Team Building, • Build, lead, and mentor a high-performing Electrical Engineering team., • Foster a culture of technical excellence, innovation, and continuous development., • Technical Oversight & Design, • Lead the design and assurance of complex electrical systems (LV/HV up to 33kV, lighting, CMS, SCADA, UPS, BMS, etc.)., • Ensure full compliance with safety standards, industry regulations (including BS 7671 and ATEX), and internal processes., • Strategic & Operational Development, • Establish and enhance internal design capability, processes, and tools., • Drive technical input into tenders, business development, and client engagements., • Governance & Safety, • Oversee peer reviews, technical audits, and post-project learning., • Support investigations and ensure engineering safety across all project phases., • Continuous Improvement & Innovation, • Lead initiatives around BIM integration, compliance, sustainability, and digital engineering., • Champion CPD, knowledge sharing, and the embedding of best practices. Qualifications • Essential: Degree in Electrical Engineering., • Chartered Engineer (CEng) with a relevant institution (IET, IMechE, CIBSE)., • NEBOSH Construction Certificate., • BS 7671 (18th Edition) & C&G 2391-52 (Inspection & Testing)., • Full UK Driving Licence. Required Skills • Expertise across electrical design, process systems, hazardous area compliance, and BIM integration., • In-depth experience in LV/HV systems, protective devices, control systems (SCADA, DCS, PLC), and power distribution., • Strong leadership and mentoring skills with a track record of team and capability development., • Clear understanding of CDM, DSEAR, and electrical safety legislation. Preferred Skills • Decisive, adaptable, and collaborative under pressure., • Excellent communication skills at all organisational levels., • Strong client-facing ability—able to balance commercial and technical needs., • Committed to mentoring, CPD, and national travel when required., • Fluent in English (written and verbal); confident in technical reporting. Pay range and compensation package Contact Dan Confrey at PSR Solutions for more information. Equal Opportunity Statement PSR Solutions is committed to diversity and inclusivity in the workplace.

As a Senior Client Services Professional (CSP), you will play a key role in supporting the day-to-day operations of our Managed Service Provider (MSP) programme at one of AgileOne’s strategic client sites in the UK. Working closely with hiring managers, suppliers, and internal teams, you’ll manage contingent workforce processes through the Vendor Management System, ensure compliance, and maintain strong stakeholder relationships. This hybrid role requires regular on-site presence and offers the opportunity to make a visible impact within a dynamic, international environment. Our Requirements • Proven experience in MSP/VMS programmes and contingent workforce operations, ideally with hands-on use of SAP Fieldglass or similar systems, • Experience working with senior stakeholders, including senior management, SME professionals, and contingent workforce teams, • Strong business acumen, understanding of legislation, compliance, and current market trends, • Ability to manage high-volume administrative processes with attention to detail, using trackers and reporting tools to maintain accuracy, • Skilled in Excel, MS Office, and reporting; experience with BI tools is a plus, • Strong interpersonal and relationship management skills; able to interact with small and large teams, and maintain professionalism under pressure, • Resilient, diplomatic, confident, and adaptable, with the ability to multitask in a fast-paced environment, • Comfortable working onsite 2–3 days per week in London (travel reimbursed), • Opportunity to support direct sourcing and contribute to strategic talent initiatives Your Responsibilities • Act as the primary point of contact between the client, suppliers, and internal teams for requisitions, approvals, and compliance, • Manage the full contingent workforce lifecycle through VMS, including CV screening, interview coordination, onboarding, and timecard approvals, • Maintain accurate system configuration, documentation, and reporting for compliance and audits, • Understanding of UK labour compliance requirements and contingent workforce best practices., • Provide training and support to client and supplier users, ensuring process consistency and operational excellence, • Build strong relationships with senior hiring managers and maintain a visible onsite presence, • Support with direct sourcing initiatives and strategic talent acquisition activities, • Contribute to stakeholder mapping, process improvements, and reporting to add value to the client’s operations What We Offer • A collaborative, international work environment with a global leader in MSP/VMS services, • Market-competitive salary, • Comprehensive benefits: mental wellbeing support, Nectar points, • Pension scheme and employee referral awards, • Medical and dental coverage, • Supportive leadership and opportunity for long-term career growth

We are a specialist recruitment agency partnering with a leading UK consultancy renowned for delivering high-profile, mission-critical data centre projects across the UK and Europe. As the business continues to expand its footprint in hyperscale, colocation, and bespoke data centre sectors, we are seeking an experienced Associate Director in Building Services Engineering (Electrical or Mechanical) to join their senior leadership team. This pivotal role offers a blend of technical leadership, business development, and strategic oversight across multidisciplinary data centre projects. We are inviting applications from senior Electrical or Mechanical Engineers with extensive experience in leading complex data centre projects, managing large teams, and driving business growth across UK and European markets. You will play a key role in setting strategic direction, delivering exceptional engineering solutions, and fostering client and stakeholder relationships at the highest levels. Key Responsibilities (Depending on Discipline) For Electrical Associate Directors: • Lead the electrical engineering strategy across hyperscale and colocation data centre projects in the UK and Europe, • Provide technical governance on power infrastructure including UPS, switchgear, generators, and standby systems, • Drive innovation in electrical design and adoption of new technologies, • Oversee project portfolios ensuring high standards of design quality, risk management, and compliance, • Act as a trusted advisor to clients and internal leadership on electrical systems and market trends For Mechanical Associate Directors: • Shape the mechanical engineering strategy for HVAC, cooling, and environmental systems across large data centres, • Champion energy efficiency, resilience, and sustainability in mechanical design, • Lead cross-functional teams to deliver integrated MEP solutions on complex projects, • Manage stakeholder engagement with clients, contractors, and regulators, • Mentor senior staff and promote continuous improvement in mechanical engineering practices For Both Roles: • Provide senior leadership on multi-disciplinary project delivery and business growth initiatives, • Lead business development efforts including proposal preparation, client presentations, and bid leadership, • Represent the consultancy at industry forums, conferences, and key client meetings across UK and Europe, • Drive culture and operational excellence within the engineering teams, • Support professional development and career progression pathways Requirements • Degree-qualified in Electrical or Mechanical Engineering (or Building Services), • Chartered Engineer status (CEng) essential, • 10+ years of progressive experience in building services engineering with a minimum of 4 years at a senior leadership level, • Proven success delivering hyperscale, colocation, or mission-critical data centre projects across the UK and Europe, • Strong commercial acumen, client management, and business development skills, • Exceptional leadership, communication, and strategic planning capabilities, • Ability to manage and inspire large, multidisciplinary teams What’s on Offer • Executive leadership role within a market-leading data centre consultancy, • Competitive executive salary, bonus, and comprehensive benefits package, • Hybrid working, • Opportunity to influence the future of data centre engineering at scale, • Supportive environment fostering innovation, diversity, and professional growth, • Executive-Level Competitive Package + Benefits

A London-based organisation is seeking an experienced Commercial Removals Project Manager for a fixed-term contract, offering hybrid working. Operating within a corporate environment, this role will lead a high-profile, large-scale office relocation within a live business setting. It is ideally suited to a strategic relocation professional with a proven record of delivering complex commercial moves end-to-end. Key Responsibilities: • Design and execute a comprehensive corporate relocation strategy and fully integrated move masterplan aligned to business objectives, • Lead the end-to-end delivery of a major commercial office move, from site decommissioning through to workplace mobilisation, • Direct all commercial removals activities, including phased staff moves, specialist equipment handling and asset management, • Manage complex IT and AV relocation programmes, including secure server room migration and critical infrastructure transition, • Deliver relocation works within an occupied environment, safeguarding business continuity and minimising operational disruption, • Implement robust project governance controls, including RAID logs, reporting frameworks, change control and performance tracking, • Coordinate cross-functional stakeholders to align estates, facilities, HR and operational requirements with relocation timelines, • Procure, appoint and manage removal contractors and specialist relocation suppliers, ensuring service excellence and compliance, • Control and forecast relocation budgets, driving cost efficiencies without compromising service quality, • Lead comprehensive risk management, health and safety planning and contingency arrangements for mission-critical services, • Develop and execute structured communication and engagement strategies to support organisational readiness and staff transition, • Oversee space planning, final positioning and Day-One readiness, followed by post-move hyper-care and formal project close-down Key Skills & Experience: • Extensive project management experience within the commercial removals and relocation industry, with essential corporate office move expertise, • Proven success delivering large-scale, complex workplace relocations from strategy through to post-move support, • Strong experience relocating IT infrastructure and critical technical environments, including secure server facilities, • Advanced governance capability, including RAID management, structured reporting and controlled programme delivery, • Excellent stakeholder engagement, contractor negotiation and commercial budget management within relocation projects, • Professional project management qualification such as PRINCE2, PMP or equivalent, supported by strong analytical and strategic acumen

About Anglo-Eastern Are you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise management and technical services across all vessel types and sizes. Our reach is truly worldwide, with a presence in over 29 locations across Asia-Pacific, Europe, and the Americas. At Anglo-Eastern, we're more than just a service provider; we are innovators, problem-solvers, and pioneers, that are progressively setting the standard so that we can shape a better maritime future. The Technical Department The Technical Department is a vital department responsible for ensuring the smooth operation and maintenance of our diverse fleet of vessels. Our talented team plays a crucial role in upholding the highest standards of safety, reliability, and efficiency in maritime operations. We are committed to safeguarding the integrity and performance of our vessels, while optimizing their operational capabilities. We have built a culture that encourages collaboration, values individual contributions, and champions personal growth and development. What You will Do The Vessel Manager/Technical Superintendent is responsible for the safe, reliable, and cost-efficient technical management of 3–5 vessels. Acting as the focal point for all matters concerning assigned ships, the role ensures full compliance with regulatory and company standards while maintaining each vessel’s technical condition, machinery reliability, and energy efficiency within approved budgets. Working closely with the Operations and QHSE teams and supported by a Technical Officer or Purchaser, the Vessel Manager oversees maintenance planning, repairs, procurement, and reporting, providing leadership and technical guidance to onboard teams and representing the company in dealings with owners, auditors, and third parties. Roles and Responsibilities • Manage the technical operation of 3–5 vessels, ensuring they are operated safely, efficiently, and in full compliance with international conventions, flag-state, class, and company requirements., • Plan and oversee maintenance and repair activities, including dry-dockings, intermediate surveys, and major overhauls, ensuring work scopes, budgets, and timelines are properly defined and executed., • Monitor vessel condition and performance, including machinery reliability, fuel efficiency, and planned maintenance (PMS) compliance, initiating corrective actions where required., • Conduct regular vessel inspections (typically quarterly) to assess technical condition, verify safety and environmental standards, and follow up on corrective actions from audits or inspections., • Prepare, justify, and manage vessel budgets, tracking actual expenditures and ensuring cost control within owner-approved limits; escalate significant variances to the Fleet Manager., • Coordinate procurement and logistics of spares, stores, and services through the assigned Technical Officer/Purchaser, ensuring timely and cost-effective supply chain support to vessels., • Ensure statutory and class survey compliance, maintaining awareness of due dates for certificates, surveys, and dry-dockings, and ensuring required work is planned and completed., • Close coordination with terminals and commercial operators to maintain schedule integrity and minimize service disruption., • Support incident response and investigations, performing root-cause analysis and implementing preventive measures to improve fleet safety and reliability., • Represent the company and owners’ interests in vetting inspections, third-party audits, and pre-purchase or pre-takeover inspections as required., • Provide clear and regular reporting to owners and the Fleet Manager on vessel condition, performance, incidents, and ongoing projects., • Work closely with the Operations and QHSE Managers, aligning technical, operational, and safety priorities for the assigned ships., • Maintain strong relationships with masters and chief engineers, providing guidance, technical advice, and leadership to ensure onboard teams meet company expectations. What We Are Looking For Qualifications and Experience • Proven experience as a Vessel Manager or Technical Superintendent, with a solid background in the technical and operational management of vessels., • Deep technical understanding of shipboard systems is essential. A Second Engineer (Class 2) Certificate of Competency or higher is preferred., • Practical experience in RoRo or short-sea shipping operations, with knowledge of their specific maintenance, port turnaround, and regulatory requirements., • Familiarity with SOLAS, MARPOL, ISM, ISPS, and other international conventions governing vessel safety, environmental protection, and operational compliance., • Hands-on and agile, able to provide technical and operational support during port calls, dry-dockings, and inspections as needed., • Willing and able to travel regularly—both domestically and internationally—to attend vessels, dry-dockings, and client meetings as part of routine management responsibilities., • Strong problem-solving and decision-making skills, with a proactive and structured approach to vessel management., • Effective collaborator who works cross-functionally with Operations, QHSE, and Crewing departments to achieve common goals., • Valid EU or UK driving license. The ideal candidate will possess a solid foundation of the responsibilities/qualifications required in the role. In addition, they will exemplify Anglo-Eastern’s values, be a team player and exhibit passion for making a meaningful impact. The right behaviours can often outweigh a specific skill set or experience and we are committed to developing and providing the right training, coaching and experiences for candidates to be successful. What We Offer We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides: • A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management, • Development and mentorship to support your professional aspirations, • A culture of professional excellence, employee care, well-being and fun, • A competitive compensation and benefits package We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!

Management Consulting - Utilities Capital Projects Manager Location: London Career Level: Manager As a team: We are a diverse team of driven individuals, sharing a common passion for driving the net zero agenda across our wide-ranging portfolio of clients. Our mission is to expedite the energy transition; reducing emissions whilst ensuring a stable and affordable energy supply enabling robust future economic development. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to a global sustainable future for our Clients. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them on our collective journey to a more sustainable future. From capital infrastructure projects building new energy generation plants through to energy retail, our team are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. Together we thrive and together we will succeed in achieving net zero. In our team you will learn: • How to work with our diverse utilities client base to solve their most difficult problems, • The delivery of truly innovative work on the back of emergent technologies to support the energy transition, • The benefit of working across multiple geographic locations and workforces, • Through teaming with high calibre Accenture colleagues bringing a wealth of industry and functional experience, • By having access to our global knowledge and capability network As a Utilities Capital Projects Manager, you will: • Work alongside our clients, understanding their challenges and bringing your large capital projects expertise to guide them through to success, • Use your structured and innovative problem-solving skills to find the right solution for our clients, • Have a deep analytical capability to deliver data driven consulting, • Recommend and use the best tools to answer our Clients unique questions, • Draw insights through your well-developed quantitative skills e.g. financial analysis, market data analysis, etc., • Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success, • Leverage your relationship and stakeholder management skills to accomplish team objectives, • Communicate with excellence (written, conversational and presentation delivery) We are looking for experience in the following skills: • Good level of industry experience in capital projects; particularly with a focus in any of the following: renewables, nuclear, energy transmission & distribution , transport, and built environment, • Familiar with the capital projects lifecycle and Engineering, Procurement and Construction tools and methods, • Proficiency in contractor management, procurement, supply chain or logistics, • Project and programme delivery for high complexity, large scale capital projects, • Knowledge of emerging digital technologies and their impact on capital project success, • An aptitude for data and analysis, • Leadership experience managing teams both from a project delivery and personal development perspective, • Extensive project management experience delivering high complexity projects on time and to Client satisfaction, • Strong consulting experience with excellent stakeholder engagement and communication skills Set yourself apart: • Ability to lead with excellence, • Mastery of creative and innovative thinking, • Proven history of successful capital project delivery What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___ Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

General Manager | Creative Space Shoreditch, London £50,000–£60,000 Site based A fast-growing creative industries startup is preparing to open a new flagship site in Shoreditch in Summer 2026 and is seeking an exceptional General Manager to join the founding team. This business is building a new category within music and creator spaces, combining high-end studios, flexible workspaces, social areas, and a strong member community. The Shoreditch site will be its most ambitious location to date, and this role offers a rare chance to shape, launch, and scale a flagship venue from day one. Working closely with the Head of Operations, the General Manager will take full ownership of on-site performance, team leadership, member experience, and commercial success through pre-opening, launch, and live operations. The Role This is the most senior on-site position at the Shoreditch location, with end-to-end accountability for operational excellence, people leadership, and financial performance. The ideal candidate will bring a hospitality-led mindset, strong commercial instincts, and a genuine passion for creative communities. This is a hands-on, entrepreneurial role suited to someone who enjoys building things from the ground up and setting the standard for how a site operates and feels. Key Responsibilities Pre-Opening & Launch • Support mobilisation, setup, and launch of the new Shoreditch site, • Help define operational processes, standards, and ways of working, • Recruit, onboard, and train the founding on-site team, • Ensure systems, suppliers, contractors, and partners are fully ready for opening, • Act as a culture carrier, embedding company values from day one Site Operations & Facilities • Oversee daily operations across studios, workspaces, offices, bars, and shared areas, • Maintain all spaces and equipment to a consistently high standard, • Manage facilities, maintenance, contractors, and service agreements, • Hold full responsibility for fire safety, health & safety, and site compliance, • Own and uphold operational processes that deliver an exceptional member experience Team Leadership • Build, lead, and develop a high-performing on-site team, • Create clarity around roles, accountability, and ownership, • Deliver regular one-to-ones, coaching, feedback, and performance reviews, • Support long-term development and progression of team members, • Be a visible, hands-on leader on site Member Experience & Community • Own senior relationships with members across studios, workspace, and offices, • Act as the escalation point for complex or sensitive member issues, • Be accountable for member satisfaction, retention, and NPS, • Foster a strong, engaged creative community aligned with the brand’s ethos Commercial & Financial Performance • Own and deliver monthly, quarterly, and annual revenue targets, • Contribute to reporting across operational and commercial KPIs, • Oversee invoicing, credit control, and payment processes, • Support growth initiatives and revenue optimisation alongside central teams About You • Proven experience in hospitality, members’ clubs, coworking, flexible workspace, or creative-led environments, • At least 3 years’ experience managing and developing teams, • Strong background in building operations or venue management, • Bar management experience or knowledge preferred, • Comfortable operating across multidisciplinary environments (F&B, studios, events, workspace), • Experience working in startup or scale-up environments, • Strong communicator with excellent organisational skills, • Resilient, adaptable, and motivated by building something new You’ll Thrive in This Role If You… • Want to open and shape a flagship site from the very beginning, • Are passionate about music, creative culture, and supporting creators, • Lead with empathy and a hospitality-first mindset, • Perform well in fast-paced, ambiguous environments, • Bring calm, clarity, and structure under pressure, • Are ambitious, curious, and excited to grow with a scaling business

Location: 16 Curzon Street, Mayfair, London (Hybrid/Remote) Contract: Consultancy Experience: Senior level | Specialist Sports Lawyer About Linkilaw Solicitors Linkilaw Solicitors is a London-based boutique law firm advising high-net-worth individuals, family offices, and international businesses in complex, high-stakes matters. Our work is frequently cross-border and often sits at the intersection of law, reputation, and strategic decision-making. We are expanding our Sports Law offering, with a particular focus on football dispute resolution, Court of Arbitration for Sports (CAS) proceedings, and regulatory sports work. We provide senior consultants with a sophisticated, well-resourced platform and the autonomy to build and expand their specialist practice while benefiting from the strength of an agile and respected boutique. Opportunity: Sports Law with a Football Focus We are seeking a high-calibre senior sports lawyer with expertise in football and a demonstrated track record advising on complex disputes before regulatory bodies, local and international courts, in particular the CAS. This position is ideally suited for a solicitor/barrister or foreign qualified lawyer trained at a leading global firm or a top-tier sports law boutique, who is seeking the freedom, flexibility and strategic platform that a boutique law firm provides, while maintaining a sophisticated and international client base. Key Responsibilities (Football and International Sports Disputes) We are seeking extensive experience in contentious sports matters, including: • Representing players, clubs, intermediaries, and agents in disputes before:, • The FA, Premier League Panels, Managers’ Arbitration Tribunals, • FIFA Players’ Status Committee, • FIFA Dispute Resolution Chamber (DRC), • Other national/international sports governing bodies, • Representing clients in CAS proceedings, including drafting submissions, preparing evidence, and coordinating experts., • Handling disputes involving transfers, registration, intermediaries, image rights, commercial arrangements, compensation mechanisms, and contractual breaches., • Advising clubs on professional football compensation mechanisms and training compensation., • Managing arbitrations and mediations relating to sports governance, contractual disputes, or regulatory challenges., • Commercial & Regulatory Sports experience is desirable In particular the ability to draft, negotiate, and advise on: • Player contracts, • Transfer agreements, • Sponsorship and endorsement deals, • Licensing and image rights, • Broadcasting and commercial arrangements, • Advise on regulatory and compliance requirements across domestic and international bodies including FIFA, UEFA, FA, Premier League, and other federations., • Support clients with governance, disciplinary matters, safeguarding, financial regulations, and broader integrity obligations. Who We Are Looking For • Experience at a leading sports or football boutique law firm, or a recognised sports department within a top-tier or well-regarded firm., • Deep knowledge and experience in sports law, with a strong focus on football., • A proven track record of disputes work, including CAS, FIFA, FA, and league proceedings., • Qualified in England and Wales and/or another competent jurisdiction., • Strong professional standing., • Commercially astute, discreet, and strategic in approach., • Comfortable advising high-profile clients in reputation-sensitive and cross-border contexts., • Collaborative and aligned with a firm culture built on respect, excellence, and integrity., • An existing client following or strong industry relationships are advantageous, but we are equally open to discussing strategic growth opportunities. Why Linkilaw • A respected boutique law firm platform with international reach, • Access to high-calibre clients and cross-disciplinary collaboration, • Strategic, human, and intellectually rigorous working environment, • Operational and administrative support tailored to complex, multi-jurisdictional work., • Flexibility in working location and engagement structure, • Opportunity to shape and grow a specialist football practice within the firm This is an opportunity to join a growing boutique at an exciting moment of expansion, shaping the future of our sports law offering and playing a key role in the firm’s strategic development. Confidential Application If you are a senior football law specialist seeking a sophisticated, flexible, and internationally focused platform, we would welcome a confidential conversation. 📩 Please submit your CV or get in touch directly to explore the opportunity further.

Assistant Clinic Manager Luxury Medical & Aesthetic Skin Clinic West London Full-Time | Up to £38,000 + Sales Bonus We are seeking an high-calibre Assistant Clinic Manager to join a state-of-the-art, award-winning medical and aesthetic skin clinic in the heart of West London. This is a key leadership role within a doctor-led CQC regulated environment, reporting directly to the Head of Operations and Medical Director. The successful candidate will play a central role in ensuring operational excellence, regulatory compliance, and outstanding patient experience. The Role As Assistant Clinic Manager, you will provide efficient operational support while overseeing day-to-day clinic performance. You will lead a team of four direct reports, with scope for further team growth. This is a hands-on management role suited to a highly organised, proactive individual who thrives in a fast-paced, high-standard clinical setting. Working Pattern: • Full-time, • Monday to Friday, • 1–2 Saturdays per month (rota basis) Key Responsibilities: • Oversee daily clinic operations to ensure smooth, efficient service delivery, • Lead, motivate and manage a team of therapists and reception staff, • Support and maintain SOPs in line with CQC requirements, • Ensure compliance within a CQC-regulated environment, • Drive clinic performance, sales, and KPI achievement, • Maintain exceptional patient journey standards and customer service excellence, • Work closely with senior leadership to implement operational improvements, • Monitor reporting, data tracking and performance metrics (advanced Excel skills) About You: We are looking for an ambitious, detail-oriented professional with strong leadership ability and a passion for aesthetics and clinical excellence. Essential Requirements: • Minimum 2 years’ experience in an Assistant Manager or relevant management role, • Experience in aesthetics, medical, dental, or similar regulated healthcare environment, • Experience working within a CQC-regulated clinic (or strong CQC knowledge), • NVQ Level 3 in Beauty Therapy (or equivalent such as ITEC/CIBTAC), • Proven experience in operations and sales with a track record of delivering KPIs, • Strong leadership and organisational skills, • High level of autonomy and proactive mindset, • Excellent IT skills, particularly Excel, • Fluent English, • Impeccable attention to detail Personal Attributes: • Warm, professional and people-focused, • Highly efficient and process-driven, • Commercially aware and sales-focused, • Confident in leadership and decision-making, • Passionate about aesthetics, safety and ethical practice What We Offer: • Competitive base salary (up to £38,000 DOE), • Monthly performance sales based bonus structure, • Ongoing professional training in leading aesthetic technologies, • Potential lateral progression into skincare brand opportunities, • Discounted treatments and products (including injectables), • Company pension, • Health & wellbeing programme, • Employee discounts, • Supportive, high-performance team culture Location This role is based in West London, with excellent transport links across London. Commutable from Balham, Clapham, Croydon, Ealing, Guildford, Kingston upon Thames, Richmond, St Albans, Stratford, Watford and Wimbledon. References Compass Associates is acting as a recruitment partner on this position. If this role isn’t right for you but you know someone who would be a great fit, we offer £500 in vouchers for every successful recommendation. Contact Details If you’re interested in learning more, please contact Roberto on 023 9421 4486 or email .

D365 Developer – Permanent Opportunity - Private Markets My client, a leading global private markets investment firm, is looking to hire a CRM Software Engineer within their Technology team. The role will report into the Head of Technology and work closely with Investment, Operations, and Engineering teams to enhance and develop the firm’s Dynamics 365 CRM and Power Platform applications. This is a permanent, hands-on engineering role based in central London with hybrid working (3 days per week in the office). The D365 Developer will be expected to: • Design, develop, and enhance Dynamics 365 CE and Power Platform applications, including Power Apps, Power Automate, and Power BI., • Build and support integrations with Azure services including Azure Functions, Service Bus, Synapse, and Application Insights., • Investigate and resolve complex software issues and implement robust, scalable solutions., • Collaborate with business and technology teams to translate requirements into technical solutions., • Support planning, estimation, and Agile delivery across multiple initiatives., • Act as a senior member of the development team, providing guidance and mentorship to junior engineers without formal line management responsibilities. The successful D365 Developer will possess: • 6–12 years of Dynamics 365 / CRM development experience, including earlier versions (2015+) and CE/Power Platform., • Strong experience with Power Apps, Power Automate, and Power BI., • Solid Azure integration knowledge, including DevOps, Functions, Service Bus, Synapse, and App Insights., • Proficiency in C#, .NET, JavaScript, HTML/CSS, and relational databases (SQL Server)., • Experience delivering in an Agile/Scrum environment., • Experience operating as a senior engineer within a small team, providing technical guidance and mentoring to colleagues., • Financial services experience is desirable but not essential; candidates from consultancy or software engineering backgrounds are also encouraged to apply. This is an excellent opportunity to join a high-performing technology team at a leading private markets firm, with responsibility for shaping the CRM platform, driving technical excellence, and having a direct impact on investor and operational workflows.

Company Description IGI - International General Insurance Co. Ltd. is a leading international specialist commercial insurer and reinsurer with a global portfolio of Energy, Property, Construction & Engineering, Ports & Terminals, Marine, Financial Institutions, General Aviation, Professional Indemnity, Casualty, Directors’ and Officers’, Legal Expenses, Political Violence, Contingency and Treaty Reinsurance. Registered in Bermuda as a limited liability company, with operational headquarters in Amman, Jordan and offices in London, Malta, Bermuda, Norway, Dubai, Kuala Lumpur and Casablanca, we aim to deliver outstanding levels of service to our clients and brokers. Job purpose Lead the end‑to‑end handling of complex and major loss contingency claims across multiple jurisdictions, with a particular focus on open market/facilitised event cancellation and non appearance, and facilitised film and contingent PV in addition. Deliver technical excellence, equitable outcomes, and outstanding customer and broker experience, while protecting policy intent and optimising indemnity and expense outcomes. Provide market leadership, and contribute to wording development, portfolio analytics, and reserving. Key Responsibilities Technical Claims Handling • Own a complex caseload from First Notice of Loss (FNOL) to resolution, including coverage analysis, quantification, negotiation, and settlement (litigated and non‑litigated)., • Apply knowledge of contingency policy forms, both LMA and bespoke (particularly event cancellation/non‑appearance/ and some film production),, • Apply an understanding of underlying budgets and underlying contracts between clients and third parties, interpreting complex event/tour/production budgets and reviewing bespoke service contracts/deal memos etc., • Commission and manage experts (loss adjusters, forensic accountants, meteorologists, medical experts, legal counsel)., • Set and maintain accurate case reserves; provide timely reserve movements and large loss reports., • Lead coverage positions and strategy on major losses; draft coverage letters aligned with policy wordings and relevant law., • Act as a primary contact for insureds, brokers, coverholders, co‑insurers, reinsurers, and TPAs; chair technical claim reviews and settlement meetings., • Coordinate with underwriting on loss trends, risk selection insights, and wordings, • Liaise with actuarial/finance on IBNR, triangulations, and portfolio reserving; support reinsurance bordereaux production/inwards bordereaux management. Manage claims MI integrity., • Ensure compliance with IGI standards and internal controls, including management of conduct risk and adhering to TCF initiatives, Maintain claims file quality (audit‑ready), data accuracy, and timeliness (in accordance with SLAs, KPIs)., • Mentor and coach claims colleagues as required; provide file surgeries, peer reviews, and training on contingency topics., • Represent IGI claims in product/wording forums; lead CAT/event response playbooks for large-scale cancellations Required Experience & Qualifications • 8–12+ years specialty claims experience, including 5+ years in Contingency, • Proven track record handling large and complex losses with USA experience, including litigated matters Strong familiarity with London Market claims protocols, and co‑insurance/reinsurance structures., • Professional qualifications: ACII. FCII/Chartered Insurer a plus., • Degree in Law, Business, Risk, or related discipline preferred. Technical Competencies • Policy & Coverage: Event cancellation/non‑appearance/ contingent political violence /film wording and extension/exclusion interpretation; Legal & Regulatory: Contract and insurance law, causation/proximate cause, warranties/conditions precedent; familiarity with UK/Lloyd’s, EU, US (E&S where relevant), and key APAC/MENA considerations., • Financial Analysis: Event budgets, gross revenue and costs and expense validation, understanding of the Ascertained Net Loss clause and it’s operation, reconciliation of declared values, underinsurance, and sums insured; forensic accounting oversight., • Reinsurance: Notice, allocation, reporting, and recoveries (quota share/surplus/XoL; claims control/claims cooperation clauses)., • Data & Tools: Claims platforms (Guidewire/Sequel/Sapiens or similar), Excel/Power BI; ability to build clear MI and dashboards. Core Skills & Behaviors • Decision quality under ambiguity; commercially astute with strong policy intent discipline., • Negotiation & Influence with insureds, brokers, coverholders, co‑insurers, reinsurers, and counsel., • Communication: Concise, defensible written positions; confident in market meetings and mediations Consistent and quality communication with the underwriting team., • Customer focus with an ability to demonstrate empathy, clarity, and urgency., • Ownership & Accountability for outcomes, leakage control, and claims lifecycle efficiency., • Coaching mindset and willingness to share expertise., • Resilience in high‑profile losses and media‑sensitive events.

Company description AG, an industry-leading specialist in SAP consulting services, SAP Gold Partner and an SAP Quality Awards Gold Winner, delivers solutions across ECC, S/4 Hana Private and Public Cloud, Rise and Grow, solving business challenges and understanding SAP to an expert level – all reflected by our ISO-Certifications in 9001, 14001, 45001 and 27001. We’re proud to employ some of the world’s most talented and best-trained SAP and RPA Consultants across all our international locations. Our Consultants have extensive SAP Implementation and ‘real world’ SAP Support experience, experts in Business Process Enhancements, Data Migration and SAP 3rd Party Application integration. Our solutions are intelligent, practical, based on the latest technology and loved by users. We constantly engage and collaborate with our employees, our partners and our clients, ensuring we maintain our high quality standards and to continue to be innovative across all areas of our business. Helping our employees, partners and our clients to be exceptional has earned AG a place in the Financial Times (FT) 1000 – Europe’s Fastest Growing Companies list 2021. Headquartered in Slough, UK with offices in Aberdeen and Netherlands with teams across Europe, India and The Gulf regions, our global reach offers the depth and breadth of excellence that one expects and needs from a collaborative partner. See for more details. See ___ for more details. Overview The Head of SAP AMS is a senior leadership role responsible for strategically leading AG’s entire SAP Application Managed Services (AMS) practice for onshore operations and growing this practice area year on year. This role ensures efficient delivery, optimized resource utilisation, operational governance and strong commercial control across all AMS engagements. You will act as the strategic custodian of service excellence, ensuring AG delivers high-quality, scalable, and predictable AMS services in line with contractual KPIs, SLAs, and client expectations. This role requires a blend of SAP service delivery leadership, AMS operational expertise, commercial acumen, customer success management, people management, and continuous improvement mindset. Roles & Responsibilities AMS Strategy, Leadership & Governance • Build and lead the end-to-end SAP AMS function for onshore & Offshore operations., • Define AMS operating models, resource structures, processes, and governance frameworks., • Drive continuous improvement across delivery, tools, reporting, automation, and standardization., • Implement AG’s AMS strategic roadmap aligned to growth, capability development, and RISE/GROW transformations. Service Delivery Excellence • Ensure 100% adherence to SLAs/KPIs across all AMS contracts (incidents, service requests, problems, changes, releases)., • Maintain a forward-looking view of risks, service gaps, and capacity to ensure proactive support planning., • Oversee incident triaging, root cause analysis (RCA), patch management, vulnerability management, and technical optimisation., • Ensure structured governance, • Daily stand-ups, • Weekly operational reviews, • Monthly service reviews (MSRs), • Quarterly executive reviews Commercial & Contract Management • Own the P&L for AMS engagements, including revenue forecasting, resource-based cost control, and profitability management., • Drive commercials on renewals, expansions, and CR-based income with clients., • Ensure compliance with contracted service definitions, chargeability, billing, and margin targets., • Lead AMS pricing models, SoW creation, and commercial negotiations in collaboration with Sales & Directors. Resource Planning & Capability • Oversee recruitment, onboarding, and capability development of AMS consultants., • Implement skill-matrix-driven allocation to optimise utilisation across onshore/offshore teams., • Develop module-wise SMEs, leads, primary/secondary backup resources., • Drive certifications, upskilling plans (SAP S/4HANA, Cloud ALM, BTP, SAP Activate)., • Promote a culture of ownership, accountability, collaboration, and learning. Client Relationship & Stakeholder Management • Serve as senior escalation point and trusted advisor for all AMS clients., • Build strong relationships with client IT, business stakeholders, and vendor partners., • Communicate risks, issues, improvements, and transformation opportunities., • Ensure transparency through structured dashboards and measurable service performance reports. Tools, Automation & Process Innovation • Strengthen AG’s AMS toolset (ITSM, Knowledge Base, Monitoring, Dashboards)., • Drive automation using UiPath, SAP Cloud ALM, and monitoring tools., • Embed ITIL, SAP Activate, Agile, and DevOps best practices into daily operations., • Standardize templates, documentation, SOPs, and runbooks for AMS delivery. Governance of Change, Releases & Projects • Oversee end-to-end change request lifecycle, cost estimation, approvals, and delivery., • Govern release management cycles including regression testing, deployment readiness, transport approvals, and post-release validation., • Ensure integration with project teams for hybrid AMS + project support scenarios. Qualification • 12–18+ years overall SAP experience with minimum 8+ years in AMS leadership roles., • Deep understanding of SAP modules (FI, MM, SD, PM, PS, Basis, ABAP, BW, Security) and integrated landscapes (aligned with SDM JD), • Strong background in managing large-scale multi-module AMS engagements., • Proven track record of leading distributed (onshore/offshore) teams of 30–150 resources., • Strong commercial experience – revenue management, margin control, pricing., • Experience interacting with C-level stakeholders and managing escalations., • Deep understanding of ITIL processes (Incident, Problem, Change, Release)., • Experience in SAP S/4HANA, RISE and GROW with SAP, Cloud ALM, and SAP Activate., • Excellent communication, stakeholder management, leadership, and presentation skills. Preferred Qualifications • ITIL, PMP, Prince2 certification (as preferred in SDM JD), • Experience in asset-intensive industries (Oil & Gas, Utilities, Chemicals, ENR)., • Experience in automation and monitoring (SAP Solution Manager, Cloud ALM, UiPath)., • Prior experience in a consulting or SAP Gold Partner environment. Rate: • Based on profile, expertise & exposure Interview Process at AG . Interview Process: We are looking for a talented individual ideally with exposure in the Oil and Gas/Energy/other sector with a very strong Management/ Leadership focus. The right candidate would be identified post the below mentioned interview rounds: • Round 1: HR (Recruiter)Interview - To identify/cross check professional & personal details, • Round 2: Technical Round – To gauge the technical expertise of the candidate, • Round 3: Director rendezvous – Directors confirm if the candidate is a good fit for AG, • Round 4: HR Manager Discussion- HR Manager will discuss on the salary breakup and other benefits before the release of offer.

Contracts Administration Manager Location: Rainham, Essex Adler & Allan is a leader in environmental risk reduction, industrial services, and infrastructure support. Working across the UK, we help clients manage critical assets safely, sustainably, and compliantly. As we continue to grow, we are strengthening our commercial functions to support a rapidly expanding customer base and new acquisitions. The Opportunity We are seeking a highly capable Contracts Administration Manager to lead a small, high-performing contracts team and drive excellence across the full contract lifecycle. This role requires strong commercial acumen, the ability to interpret and manage contract risk, and a collaborative approach to working with stakeholders across operations, sales, finance, and newly acquired businesses. You will be responsible for ensuring accurate contract governance, proactive customer engagement, continuous improvement of the contract pipeline, and maintaining the highest standards of service across all contract activities. Leadership & Team Development Lead, mentor, and develop a team of contract administrators/supervisors. Create structured development plans and conduct regular performance reviews. Build a collaborative, high-performing team culture that supports business growth. Contract Management & Commercial Governance Oversee the preparation, review, negotiation, and management of a wide range of service contracts. Ensure contracts comply with internal policies and minimise commercial and operational risk. Maintain an accurate, fully updated central contract database. Monitor contract performance, ensuring renewals, variations, and commercial milestones are delivered on time. Commercial Insight & Customer Engagement Participate in customer review meetings and present management information as required. Support the sales team in discussing opportunities and pipeline development. Provide regular updates on contract progress, commercial risks, and opportunities for efficiency or improvement. Cross-Functional Collaboration Work closely with operations to resolve service issues or complaints for contracted customers. Collaborate with legal, procurement, finance, and wider business functions to solve contract challenges and support growth. Lead or contribute to continuous improvement initiatives within the contracts function. Operational & Reporting Duties Ensure the timely preparation of internal and external reports. Oversee invoice submissions where required. Ensure all contract-related activity adheres to company processes and high-quality standards. About you: • Proven experience in contract management, commercial operations, or a similar role., • Strong commercial awareness with the ability to identify risk, interpret contract terms, and support strategic decision-making., • Excellent negotiation, communication, and interpersonal skills., • Strong leadership capability with experience developing teams., • High level of organisation, accuracy, and attention to detail., • Ability to work collaboratively across departments and at all levels of the organisation. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

Elite have partnered with an established luxury fragrance brand seeking an Ecommerce Specialist to join their growing team. As Ecommerce Specialist you will be responsible for executing and optimising CRM strategy and supporting end-to-end e-commerce operations across multiple international websites and retail touchpoints. The role focuses on driving customer retention, enhancing omnichannel experience, and supporting operational excellence. CRM & Marketing • Plan, build, test, deploy, and analyse email campaigns, automations, and lifecycle journeys., • Execute CRM strategy across online and in-store channels., • Manage audience segmentation, A/B testing, and performance reporting., • Maintain data quality and ensure regulatory compliance (e.g., GDPR)., • Support loyalty programme execution and omnichannel engagement initiatives., • Collaborate with marketing, creative, and retail teams on campaign planning and storytelling., • Support boutique events, launches, and personalised client engagement campaigns. Customer Service & Operations • Oversee customer care agency performance and KPIs., • Support resolution of complex customer issues, disputes, and fraud cases., • Coordinate with finance and technical teams on month-end/year-end system reconciliations., • Liaise with warehouses to ensure smooth order fulfilment and delivery., • Support stock coordination, packaging readiness, and new product launches., • Ensure operational alignment when website updates impact fulfilment processes., • Assist with marketplace account stock replenishment. Skills & Experience • 3+ years’ experience in CRM, email marketing, or e-commerce (luxury, beauty, or premium retail preferred)., • Hands-on experience with CRM and e-commerce platforms (e.g., Klaviyo, Shopify or similar)., • Strong understanding of segmentation, lifecycle marketing, and automation., • Analytical mindset with strong Excel/reporting capabilities., • Familiarity with GDPR and data management best practices., • Experience with SAP or customer service platforms is advantageous., • Bachelor’s degree in Marketing, Business, or related field. Apply today!

Facility Coordinator (Front Desk) Location: Mayfair, London Client Site: International Investment Firm Paragon Works is proud to be partnering with a prestigious international investment firm to recruit an exceptional Facility Coordinator for their Mayfair-based, multi-tenant London office. This is a highly visible, customer-facing role, based at the reception desk, where professionalism, organisation and attention to detail are essential. You’ll be the first point of contact for clients, visitors and senior stakeholders, playing a key role in delivering a seamless workplace experience. The Role As Facility Coordinator, you will act as the face of the workplace — combining front-of-house excellence with high-level administrative and facilities support. The successful candidate will be immaculately presented, confident, punctual, articulate, IT-literate and fluent in English. Previous experience in a facilities or corporate office environment is highly desirable. Key Responsibilities Front of House & Client Experience • Meet and greet visitors, ensuring a warm and professional welcome, • Manage reception duties, including call handling and transfers, • Coordinate visitor bookings and notify hosts of arrivals, • Print and issue ID cards for staff and visitors, • Provide administrative support to client representatives, • Manage selected staff diaries, calendars and meeting coordination, • Draft letters, correspondence and reports, • Organise travel arrangements for selected staff, • Maintain filing systems and document control, • Raise, track and follow up work orders with vendors, • Verify, approve and process vendor invoices, • Manage stock levels, office supplies and catering orders, • Coordinate office catering, including dietary requirements, • Collect and distribute mail and manage courier services, • Fault reporting and coordination of repairs, • Monitor meeting room bookings and ensure rooms are serviced, • Apply corporate processes and procedures consistently, • Maintain and update corporate IT systems, • Monitor workplace standards to ensure an exceptional environment, • Support PPM schedules and liaise with the FM team on reactive tasks, • Prepare visitor reports and assist with monthly reporting, • Coordinate RFQs, quotations and approvals for purchases, • Arrange inductions, meetings and associated tasks, • Support the wider team and contribute to the smooth operation of the site Experience • 3 plus years in a front desk administrative role, • Ability to provide a first class guest experience., • Experienced in Microsoft Office suite, • Ability to manage and prioritise workload effectively. Why Paragon Works At Paragon Works, we believe exceptional workplaces start with exceptional people. This is an opportunity to join a premium client environment where professionalism, service excellence and attention to detail are genuinely valued. If you thrive in a fast-paced, client-facing role and take pride in creating outstanding workplace experiences, we’d love to hear from you. Please note this is a 12 month fixed term contract role based at our client site in Mayfair 5 days a week. Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process

Project Overview: Join us for an extraordinary opportunity: Be part of a major aviation project in the Greater London area, that will redefine the future of air travel and delivery excellence. We’re building a dynamic team to plan and deliver complex, high-impact work, at the heart of one of the region’s most innovative and fast-moving developments. If you’re motivated, hands-on, and thrive in the energy of large-scale infrastructure and aviation projects, this is your opportunity to thrive and make a real difference. Join a collaborative, fast-paced environment, where ambition, collaboration, and momentum drive success - and play a pivotal role in delivering transformation projects that will shape the future of aviation. The project scope includes planning, design, integration and delivery of major airfield infrastructure, buildings, systems and associated periphery infrastructure. Be part of our exciting infrastructure project in the UK—register your interest by applying now! Job Summary: The Lead Civil / Structural Engineer will provide technical leadership across all civil and structural engineering scope areas. You will guide design development, ensure engineering quality and compliance, coordinate with multidisciplinary teams, and support integration with airport operations and adjacent infrastructure. This role is critical to ensuring safe, efficient, and technically robust solutions throughout the project lifecycle. "This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership” Major Responsibilities: • Lead the civil and structural engineering design across airfield, landside, and building infrastructure., • Manage theManage the development, review, and approve design deliverables, specifications, calculations, and technical documents., • Ensure all civil/structural works meet project requirements, industry standards, and regulatory obligations., • Coordinate with architecture, MEP, geotechnical, systems, and construction teams to ensure design integration., • Provide technical guidance on ground conditions, foundations, pavements, structural systems, and materials selection., • Support constructability reviews, value engineering, and optimisation of design solutions., • Work closely with project managers and engineering leads to define scope, design interfaces, and key technical milestones., • Oversee design progress, quality, and change management within the civil/structural discipline., • Engage with airport operations, third-party stakeholders, and statutory authorities to ensure approvals and compliance., • Support site queries, technical assessments, and resolution of construction-stage issues., • Contribute to risk identification and mitigation relating to civil and structural design. Education and Experience Requirements: • Bachelor’s degree in Civil or Structural Engineering., • Proven experience leading civil and/or structural engineering on large, multi-disciplinary infrastructure projects., • Strong understanding of design codes, engineering standards, and compliance requirements for aviation or transport projects., • Demonstrated ability to manage design teams and coordinate with multiple stakeholders., • Excellent technical communication and problem-solving skills. Required Knowledge and Skills: • Previous Bechtel experience, • Chartered Engineer (CEng) or equivalent professional accreditation., • Experience in major UK airport or transport infrastructure projects, particularly within live operational environments., • Knowledge of Airportof Airport operations, governance processes, and stakeholder landscape. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Assistant General Manager - ROKA London ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Assistant General Manager to join our vibrant team at ROKA London. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Assistant General Manager are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Assistant General Manager As an Assistant General Manager, you sit at the centre of the Roka experience. You lead from the floor, set the pace, and hold the standard, especially when the pressure is highest. Operational Excellence • Lead seamless service. Partner with kitchen leadership to maintain pace, quality, and consistency. Hold the standard when pressure is highest. Commercial Performance • Accountability for revenue optimization, labour cost control, and margin management. You'll analyse performance data daily; covers, spend per head, labour percentage, guest feedback and act with clarity and purpose. Team Leadership • Build, develop, and retain a large team across management and front-of-house. Create a culture where accountability, pride, and hospitality standards are non-negotiable. Develop your leadership pipeline to support the future growth of the brand. Guest Experience • Own every touchpoint of the guest journey. Manage demanding guests and high-profile clients with confidence. Ensure your team delivers exceptional service that matches Roka's renowned positioning. Presence • You are visible, decisive, and calm during service. Your team looks to you to set the pace and lead by example. Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job, it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.

Senior Data Analyst Location: London Hybrid - 3 days a week onsite Salary: £75,000-£85,000 + bonus + benefits Do you want to join a fast-growing tech-for-good company that’s redefining how data, automation, and smart integrations power the digital world. Their intelligent platform transforms real-time operations and helps users make smarter, faster decisions that improve lives and infrastructure globally. We’re looking for a Senior Data Analyst who’s passionate about turning complex data into clear insights that shape strategy, improve customer journeys and drive meaningful change. What You’ll Do as a Senior Data Analyst • Partner with teams across the business to uncover data-driven opportunities and solve real problems., • Collect, analyse, and interpret large datasets to support strategic decisions and operational excellence., • Build and maintain scalable data models in DBT and Snowflake., • Develop impactful dashboards and self-service tools in Power BI, Tableau, or similar platforms., • Promote data literacy across the company by communicating insights clearly and confidently., • Utilise AI in all workflows as a key driver for data. What You Bring • 5+ years of hands-on experience in data analytics., • Commercial experience with DBT and Snowflake., • A very keen interest and experience in AI., • Proficiency in SQL, Python, and Excel., • Experience with version control tools (e.g. Git)., • A passion for using data to make things better—for people, products, and processes. Why You’ll Love It Here • Competitive salary + annual bonus, • Hybrid working model (3 days onsite in London), • Private health insurance & pension scheme, • Life assurance (4x salary), • A chance to make a measurable impact in a purpose-driven tech company If you are ready to shape the future with data, then apply now for this Senior Data Analyst role and be part of a mission-led company where your insights will truly make a difference. Unfortunately, due to the volume of applications, not all submissions will receive feedback

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Overview The ServiceNow IRM Product Manager is responsible for defining, shaping and leading the delivery of ServiceNow Integrated Risk Management solutions within client environments. The role operates at a senior level within the ServiceNow Practice and is accountable for product direction, stakeholder engagement and value realisation across complex programmes. This role combines product ownership, domain expertise and client advisory responsibilities. The individual is expected to work autonomously, represent the consultancy with credibility at executive level and ensure that ServiceNow IRM solutions align with regulatory obligations, risk frameworks and organisational strategy. Key Responsibilities Product Strategy and Ownership - • Define and maintain the vision, roadmap and value proposition for ServiceNow IRM engagements., • Translate regulatory, risk and compliance requirements into scalable and sustainable platform solutions., • Lead discovery sessions and product workshops to define scope, outcomes and priorities., • Own and prioritise the product backlog based on business value, regulatory exposure and technical feasibility., • Provide subject matter expertise on ServiceNow IRM capabilities and platform evolution. Client Engagement and Advisory - • Act as a senior, client-facing advisor to risk, compliance, audit and technology stakeholders., • Facilitate executive discussions on governance transformation, risk visibility and compliance automation., • Provide strategic guidance on IRM operating models, process design and maturity uplift., • Develop business cases and track value realisation., • Manage scope, expectations and stakeholder alignment in complex delivery environments. Delivery Oversight - • Collaborate with architects and delivery teams to ensure solutions follow ServiceNow best practice and platform standards., • Oversee solution design across areas such as:, • Policy and Compliance Management, • Enterprise and Operational Risk Management, • Control Testing and Continuous Monitoring, • Audit Management, • Third-Party Risk Management, • Regulatory Change Management, • Operational Resilience and Business Continuity Management, • Ensure alignment with platform governance, data model integrity and integration strategy., • Identify and mitigate risks relating to compliance gaps, adoption challenges and technical debt. Governance and Quality - • Establish appropriate product governance structures within client programmes., • Define and monitor KPIs relating to compliance coverage, control effectiveness and automation., • Promote standardised delivery approaches and reusable assets within the consultancy., • Contribute to internal capability development and thought leadership in the IRM domain. Experience and Qualifications: • Significant experience in IRM and wider GRC, including strong hands-on experience with ServiceNow IRM., • Proven experience operating as a Product Manager or Product Owner within enterprise ServiceNow programmes., • Strong understanding of recognised risk and control frameworks such as ISO 27001 & 31000, NIST, COSO, DORA and COBIT and the ability to align ServiceNow IRM solutions to evolving regulatory and industry standards., • Experience operating within regulated environments and managing compliance requirements., • Demonstrated ability to work independently in senior, client-facing roles., • Experience within a consultancy or professional services environment is desirable., • Relevant ServiceNow certifications are advantageous., • Demonstrable experience in Operational Resilience and Business Continuity Management, including scenario testing, impact tolerances, business impact analysis and regulatory resilience requirements where applicable. Core Competencies: • Executive-level communication and stakeholder management, • Strategic thinking combined with practical delivery focus, • Risk-based prioritisation and sound decision-making, • Workshop facilitation and structured requirements definition, • Commercial awareness and outcome-driven mindset, • Ability to operate autonomously with minimal supervision Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Chief Operating Officer – Hospitality and Entertainment venues Salary: £150,000+ Location: Central London Overview: Reporting to the CEO, the COO will translate creative and experiential ambition into a sustainable, profitable, and scalable business model. You will lead the executive operational team, ensuring commercial and operational functions work in harmony while maintaining the brand’s reputation and delivering exceptional customer experiences. Key Responsibilities: • Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships., • Oversee day-to-day operations of multiple venues and live events, ensuring seamless delivery., • Develop business plans, growth strategies, and operational frameworks aligned with expansion goals., • Collaborate on budgeting, forecasting, and financial performance, including P&L responsibility., • Build and manage relationships with partners, investors, and creative collaborators., • Implement scalable systems and processes across operations, production, logistics, and commercial functions., • Lead and develop teams in a fast-paced, freelance-heavy environment, fostering excellence and accountability., • Ensure compliance with licensing, fire safety, and crowd management regulations. Experience & Skills Required: • Senior leadership experience within live events, entertainment, experiential, or premium hospitality., • Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses., • Strong understanding of ticketed events, premium F&B, audience engagement, and high-volume operations., • Experience with openings, acquisitions, re-branding, or scaling a business through growth and change., • Significant experience in businesses with turnover exceeding £25 million is highly desirable., • Experience in venue leasing, property management, or site operations is advantageous., • Thrives in a fast-paced, entrepreneurial environment with a hands-on approach. For more information contact or call David Allen on 02077902666

Data Scientist - Hybrid (London) - Up to £70k - Permanent We are supporting a fast-growing, consumer-focused organisation that is investing heavily in data, machine learning, and AI to drive commercial performance and operational excellence. They are looking for a technically strong and commercially minded data professional to lead end-to-end model development. What you’ll bring: • Minimum of two years’ experience in a data science, machine learning, or similar role, • Strong Python (including PySpark) and SQL skills for data analysis, feature engineering, and modelling, • Experience building and deploying end-to-end predictive models from scoping through validation and stakeholder communication, • Hands-on experience deploying and monitoring ML models within a cloud environment (Azure experience highly desirable), • Experience building CI/CD workflows (e.g. GitHub Actions) and supporting robust MLOps practices Responsibilities: • Lead data analysis and predictive modelling initiatives to improve customer acquisition, retention, pricing, and engagement, • Extract, prepare, and process data from multiple sources to create high-quality, model-ready datasets, • Conduct exploratory analysis, apply statistical techniques, and quantify business impact, • Communicate model insights, limitations, and trade-offs clearly to both technical and non-technical stakeholders What’s on Offer: • Up to £70,000, • Hybrid working (London-based), • Comprehensive benefits package

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: RippleX is dedicated to empowering the builders of tomorrow on the XRP Ledger (XRPL), one of the world’s fastest and most reliable public blockchains. We believe in democratizing the digital economy by providing practical support, empowering a community of developers, and offering the expertise of a visionary technology company. The XRPL is a decentralized, public blockchain led by a global community of businesses and developers looking to solve problems and create value. Proven reliable over more than a decade of operation and closing over 100 million ledgers, the XRPL offers streamlined development, low transaction costs, high performance, and sustainability. We are seeking ambitious engineering managers who share our vision and possess technical excellence to lead teams in advancing XRPL's core architecture and enabling developer contributions. WHAT YOU'LL DO: • Provide technical and strategic leadership for RippleX's blockchain software, ensuring scalability and reliability., • Develop and deliver roadmaps, driving technical and operational excellence., • Mentor team members for professional and technical growth, while providing hands-on leadership., • Establish and encourage engineering standard processes, collaborating with partners across Ripple and in the XRPL community., • Implement agile processes for innovation and incremental objectives., • Translate technical concepts for various audiences including engineers, business and technical leaders., • Scale the team by attracting and mentoring leaders and engineers of varying experience levels., • Recruit outstanding engineers, in collaboration with Ripple’s recruiting team.WHAT YOU'LL BRING:, • 10+ years of software development leadership experience, leading strong engineering teams., • You are both a people leader and a technical leader., • Proficient in building highly scalable and reliable distributed systems in C++., • Experienced in developing open-source software and contributing to collaborative blockchain communities., • Collaborative approach with eagerness to share knowledge and work openly with diverse teams. Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.