Operational excellence jobs in United Kingdom - Page 13

Facilities Manager (Hard & Soft) Permanent, Full Time ISS Facilities is recruiting for an experienced Facilities Manager to join our team supporting a high-profile government contract. As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment. You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance. Key Responsibilities • Oversee hard and soft FM service delivery across multiple sites, • Manage client relationships and proactively resolve service issues, • Ensure full compliance with statutory requirements and SFG20 maintenance standards, • Manage site-based teams including supervisors, engineers, and cleaners (where applicable), • Oversee subcontractor performance, compliance, and service quality, • Ensure accurate reporting and CAFM system (Maximo) updates, • Monitor KPIs, SLAs, and performance metrics, • Ensure all health & safety standards are met, including safe systems of work, • Maintain full ownership of operational performance across your portfolio About You • Proven experience in a Facilities Management role, • Strong understanding of both hard and soft FM services, • Experience managing client expectations in a complex contract environment, • Previous people management / line management experience, • IOSH Managing Safely qualification, • Understanding of statutory compliance requirements, • Working towards Level 3 or Level 4 qualification in Facilities Management This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical. If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

About Anglo-Eastern Are you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise management and technical services across all vessel types and sizes. Our reach is truly worldwide, with a presence in over 29 locations across Asia-Pacific, Europe, and the Americas. At Anglo-Eastern, we're more than just a service provider; we are innovators, problem-solvers, and pioneers, that are progressively setting the standard so that we can shape a better maritime future. The Technical Department The Technical Department is a vital department responsible for ensuring the smooth operation and maintenance of our diverse fleet of vessels. Our talented team plays a crucial role in upholding the highest standards of safety, reliability, and efficiency in maritime operations. We are committed to safeguarding the integrity and performance of our vessels, while optimizing their operational capabilities. We have built a culture that encourages collaboration, values individual contributions, and champions personal growth and development. What You will Do The Vessel Manager/Technical Superintendent is responsible for the safe, reliable, and cost-efficient technical management of 3–5 vessels. Acting as the focal point for all matters concerning assigned ships, the role ensures full compliance with regulatory and company standards while maintaining each vessel’s technical condition, machinery reliability, and energy efficiency within approved budgets. Working closely with the Operations and QHSE teams and supported by a Technical Officer or Purchaser, the Vessel Manager oversees maintenance planning, repairs, procurement, and reporting, providing leadership and technical guidance to onboard teams and representing the company in dealings with owners, auditors, and third parties. Roles and Responsibilities • Manage the technical operation of 3–5 vessels, ensuring they are operated safely, efficiently, and in full compliance with international conventions, flag-state, class, and company requirements., • Plan and oversee maintenance and repair activities, including dry-dockings, intermediate surveys, and major overhauls, ensuring work scopes, budgets, and timelines are properly defined and executed., • Monitor vessel condition and performance, including machinery reliability, fuel efficiency, and planned maintenance (PMS) compliance, initiating corrective actions where required., • Conduct regular vessel inspections (typically quarterly) to assess technical condition, verify safety and environmental standards, and follow up on corrective actions from audits or inspections., • Prepare, justify, and manage vessel budgets, tracking actual expenditures and ensuring cost control within owner-approved limits; escalate significant variances to the Fleet Manager., • Coordinate procurement and logistics of spares, stores, and services through the assigned Technical Officer/Purchaser, ensuring timely and cost-effective supply chain support to vessels., • Ensure statutory and class survey compliance, maintaining awareness of due dates for certificates, surveys, and dry-dockings, and ensuring required work is planned and completed., • Close coordination with terminals and commercial operators to maintain schedule integrity and minimize service disruption., • Support incident response and investigations, performing root-cause analysis and implementing preventive measures to improve fleet safety and reliability., • Represent the company and owners’ interests in vetting inspections, third-party audits, and pre-purchase or pre-takeover inspections as required., • Provide clear and regular reporting to owners and the Fleet Manager on vessel condition, performance, incidents, and ongoing projects., • Work closely with the Operations and QHSE Managers, aligning technical, operational, and safety priorities for the assigned ships., • Maintain strong relationships with masters and chief engineers, providing guidance, technical advice, and leadership to ensure onboard teams meet company expectations. What We Are Looking For Qualifications and Experience • Proven experience as a Vessel Manager or Technical Superintendent, with a solid background in the technical and operational management of vessels., • Deep technical understanding of shipboard systems is essential. A Second Engineer (Class 2) Certificate of Competency or higher is preferred., • Practical experience in RoRo or short-sea shipping operations, with knowledge of their specific maintenance, port turnaround, and regulatory requirements., • Familiarity with SOLAS, MARPOL, ISM, ISPS, and other international conventions governing vessel safety, environmental protection, and operational compliance., • Hands-on and agile, able to provide technical and operational support during port calls, dry-dockings, and inspections as needed., • Willing and able to travel regularly—both domestically and internationally—to attend vessels, dry-dockings, and client meetings as part of routine management responsibilities., • Strong problem-solving and decision-making skills, with a proactive and structured approach to vessel management., • Effective collaborator who works cross-functionally with Operations, QHSE, and Crewing departments to achieve common goals., • Valid EU or UK driving license. The ideal candidate will possess a solid foundation of the responsibilities/qualifications required in the role. In addition, they will exemplify Anglo-Eastern’s values, be a team player and exhibit passion for making a meaningful impact. The right behaviours can often outweigh a specific skill set or experience and we are committed to developing and providing the right training, coaching and experiences for candidates to be successful. What We Offer We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides: • A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management, • Development and mentorship to support your professional aspirations, • A culture of professional excellence, employee care, well-being and fun, • A competitive compensation and benefits package We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!

Chief of Staff at Heim About Us At Heim, we are reinventing how healthcare is delivered. We believe that healthcare is best delivered in the home of patients, and that we are at the cusp of a systemic shift away from hospital based care. Our mission is to expand access to in-person clinical care at home by empowering nurses with technology that makes care delivery more efficient. We have created an AI native ecosystem that optimises the complex scheduling involved in delivering community based care, and are on track to automate every non clinical touchpoint for nurses. To date, our technology has powered our network of 400+ practitioners to deliver c. 30K appointments, and we have shown that our algorithms bring down the cost of at-home visits by c.35% whilst freeing up valuable time for care in doing so. We are growing fast, with revenue increasing 25% month on month, and our ambitions are big - with new international markets on the roadmap, and strong investor backing. Our aim is to create the most productive, AI-enabled distributed clinical workforce working at the intersection of public and private health. What you’ll do You will work closely with our CEO, Kelly and the wider team to tackle the most critical strategic challenges the company faces as we scale. You will own key strategic projects and collaborate with our wider team of amazing technologists, clinicians and operators to bring them to life. This is a unique opportunity to help shape the next chapter of Heim, and in exchange, to learn and grow into a C-level role or to found your own business. 1. Strategic Compass & Investor Relations • Strategy enablement: Act as the relay and side kick to the leadership team, helping communicate strategic priorities and intent to the wider team, • Investor Relations: Actively support the fundraising process (series A), preparing data rooms, investor decks and reviewing financial models., • Global Expansion: Build the strategic playbook for entering two key international markets identified, from GTM strategy to implementation and first key local hires, • Board & Leadership: Prepare board materials and manage investor relations, as well as inputs for regular internal strategy and commercial review meetings 2. Operational Excellence & Scaling • Optimisation 2.0: healthcare is first and foremost a logistics business. We are constantly seeking ways to optimise our value chain with a view to make Heim as economically efficient as possible. You will own several key projects within this., • Special Projects: Lead high-impact initiatives, such as launching new clinical service lines or pilot programs with public/private health partners., • Internal org design and planning: we are growing fast and need to structure the internal operations around key processes and workflows which strike the balance between robustness/ reliability and retaining pace. 3. Culture & People Ops • Scaling the "Heim Spirit": As we grow fast, you will be responsible for nurturing a culture that values both AI-driven efficiency and deep clinical empathy., • End-to-End People Functions: Manage the lifecycle of our core team, from designing high-bar recruiting processes to ensuring seamless onboarding. Who You Are You have between 3 to 5 years of experience in high-intensity environments (Strategy Consulting, VC, or a high-growth startup). You are versatile, able to build a complex financial model in the morning and help troubleshoot an operational issue in the afternoon. Finally, you are deeply mission driven and genuinely excited by the impact Heim can have in enabling the systemic shift of healthcare into the home and the power of AI to maximize clinical time. Here are the things we will also be on the lookout for: • Able to deal with uncertainty: you are ready to be challenged and thrive in an unstructured, fast moving environment - there’s never a dull day at Heim, • AI fluent: You actively use AI tools in your day to day, are always keeping up to date with the latest developments and keen to find new ways to apply your findings Desirable Qualities • You have a medical education and/or have practiced as a doctor. You understand the "front line" of healthcare and can translate clinical needs into technical and operational requirements. You are looking to pivot your medical expertise into a high-scale leadership role where you can impact thousands of patients at once., • Fundraising experience at Series A or B stage, including data room preparation, investor deck iteration, and due diligence. You are comfortable working with quantitative data and complex excel modelling, • People Operations exposure: onboarding, performance reviews, and designing recruitment processes., • Our salary for this role is competitive and you would be eligible for equity options at the end of your probation period., • Base holiday: 33 days base holiday (25 days + 8 bank holidays), • Birthday leave: An extra day off for your birthday (or nearest week day!), • Frequent company socials, trips and meals: We organise many socials, quarterly retreats and annual company-wide retreats How to apply • Application: Submit your profile with an explanation of why you’re a great fit., • Screening: CV screening video call., • Case Study: In person presentation to understand how you think, communicate, and interact, • Culture Fit: In person presentation with a founder and other team members

Manpower are currently seeking an interim eCommerce Analyst (B2C) to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail‑oriented junior professional to support Business Operations within the D‑Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross‑border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities • Document end‑to‑end business workflows across D‑Commerce, Finance, Supply Chain, and cross‑functional operations., • Build and maintain clear, structured process maps and visual flows., • Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides)., • Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes., • Assist with operational planning for cross‑border expansion, including payment flows, fulfilment models, last‑mile operations, and compliance-related process steps., • Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns., • Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation., • Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners., • Ensure processes are aligned with Business Operations governance and evolving D‑Commerce strategy. Skills & Experience Required • Foundational understanding of Business Operations, business workflow mapping, and documentation., • Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints., • Basic understanding of Financial Processes (PO management, invoicing, reconciliation)., • Exposure to or interest in business development, especially market onboarding or new market enablement., • Understanding of cross‑border commerce considerations (payments, logistics, compliance) is a plus., • Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns)., • Ability to collaborate with external eCommerce agencies and internal stakeholders., • Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows., • Solid communication and organisation skills; proactive and eager to learn., • Proficiency in MS office, • ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated. Preferred (Not Mandatory) • Experience supporting eCommerce operations, digital marketing, or marketplace processes., • Exposure to project coordination or cross‑functional operations in FMCG, retail, or digital channels Must Have • Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records., • Experience in digitally managing appointments/records/information or similar via online systems., • Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress., • Strong administration skills., • Used to a fast-moving work environment with strong time management skills., • Can show initiative and prioritise tasks., • Professional telephone manner and communication skills. Nice to Have • Amazon Seller Experience, • Digital Commerce, • Direct to Consumer E2E Process, • Finance and Operation Process Mapping, • Social Commerce Platforms Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

About the Company Our client is a multinational insurance brokerage with a growing transactional liability business. They are now seeking an experienced and driven individual to lead their W&I Insurance team across the UK and Ireland. About the Role This role involves overseeing the delivery of bespoke W&I insurance solutions to clients, managing a high-performing team and driving growth. The successful candidate will play a pivotal role in delivering their vision to become a market leader in the W&I insurance and wider M&A sector. The role requires a combination of technical expertise, strategic leadership, and strong stakeholder relationship management skills. Responsibilities • Leadership and Team Management, • Client and Market Engagement, • Business Development and Growth, • Operational Excellence Qualifications • Extensive experience working within W&I insurance, with a strong understanding of the M&A process and transaction risks., • Strong technical knowledge of W&I insurance products and underwriting processes., • Proven track record of leadership and team management, with the ability to inspire and develop high-performing teams., • Strong technical knowledge of W&I insurance products and underwriting processes., • Excellent client relationship management skills, with the ability to build trust and credibility with senior stakeholders., • Demonstrated ability to drive business growth and achieve revenue targets., • Strong negotiation and communication skills. Required Skills • Due to the specific nature of this role we are only able to consider candidates currently working in a senior W&I broking capacity.

Purpose of the Role: To align OpCo operations with group standards, ensuring consistent AMOS processes and operational excellence. This role acts as the bridge between group-level governance and local operations, providing sustainable expertise, resolving rollout issues, and driving continuous improvement across CAMO, Production, and Supply Chain functions. Responsibilities • OpCo Alignment: Ensure OpCo operations adhere to group standards and maintain consistent AMOS processes., • Local AMOS Champion: Act as the primary point of contact for AMOS at the local level, resolving rollout issues and supporting adoption., • Business Needs Translation: Analyse and interpret requirements from CAMO, Production, and Supply Chain teams to define AMOS system needs., • Functional Design Validation: Collaborate with subject matter experts to validate functional designs, ensuring alignment with operational and strategic objectives., • Innovation Leadership: Identify opportunities for process improvements and system enhancements to drive efficiency and innovation., • Stakeholder Collaboration: Serve as a liaison between business units and technical teams to ensure seamless communication and alignment., • Requirement Gathering: Work closely with stakeholders to gather detailed requirements and translate them into actionable system specifications., • Design Review: Validate and approve functional designs for practicality, efficiency, and alignment with business processes., • Process Optimisation: Propose and implement innovative solutions to optimise workflows and enhance system capabilities., • Cross-Functional Coordination: Facilitate collaboration between CAMO, Production, Supply Chain, and IT teams for ongoing management of AMOS functionality., • Continuous Improvement: Monitor system performance and recommend updates or changes to maintain alignment with evolving business needs. Qualifications / Experience Required • Proven experience in operations alignment, business process optimisation, or system governance roles., • Strong knowledge of AMOS or similar enterprise systems., • Experience in requirement gathering, functional design validation, and change management., • Familiarity with CAMO, Production, and Supply Chain processes., • Excellent stakeholder management and communication skills., • Ability to identify and implement process improvements and system enhancements., • Degree in Business, Engineering, IT, or related field (or equivalent experience)

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Are you early in your logistics or operations career and hungry to build something meaningful within a high growth Fashion brand? Do you thrive in a fast growth Fashion environment where operational excellence and commercial control go hand in hand? Are you confident managing international freight, 3PL partners, and cross functional stakeholders to deliver on time and in full? MacGregor Black are partnering with a high growth Fashion brand on the search for a Logistics & Operations Co Ordinator. This is a permanent role based in London. As Logistics & Operations Co Ordinator, you will take ownership of global supply chain operations, with a particular focus on wholesale fulfilment, international shipping, and operational performance. You will ensure every wholesale order is delivered on time, in full, and in line with retailer inwards requirements across the UK, EU, USA and other international markets. Alongside day to day execution, you will play a key role in driving process improvement, cost control, and partner performance as the brand continues to scale. Key Responsibilities: • Lead wholesale logistics, ensuring full compliance with customer inwards manuals and routing guides across multiple territories., • Manage 3PL partners, setting KPIs, monitoring service levels, and forecasting volumes to support growth., • Own international freight and compliance, including customs documentation, HTS codes, EIN and MID registrations, and duty and VAT oversight., • Partner with Finance on logistics budgets, cost tracking, and invoice approvals., • Raise wholesale invoices and resolve delivery or compliance queries with retail partners., • Oversee outsourced Customer Service performance, improving delivery experience, returns processes, and review ratings., • Track inventory movements, investigate discrepancies, and support accurate stock reporting., • Drive sustainability initiatives across packaging, shipping methods, and supply chain efficiencies., • Provide regular KPI reporting and operational insights to the leadership team., • Support wider operational requirements including storage, facilities, and health and safety compliance. What We're Looking For: • 2 plus years’ experience in logistics, supply chain, or operations, ideally within Fashion or a wholesale led consumer brand., • Proven experience managing wholesale deliveries and retailer compliance requirements., • Strong knowledge of international shipping regulations, particularly USA imports and customs processes., • Commercially astute, with experience managing costs and challenging external partners where required., • Highly organised, detail focused, and comfortable working autonomously in a scaling environment., • Confident communicator with the ability to build effective cross functional relationships., • Strong Excel and logistics systems capability. Salary - 40k basic For more information, please contact Fraser Graham.

The Firm Our client is an elite, internationally recognised law firm with a strong reputation for operational excellence, innovation and high-performance culture. Due to continued growth, the firm is now seeking a Senior Practice Management & Operations Coordinator to join its administrative team. The Opportunity This is a Senior Practice Management & Operations Coordinator position supporting practice group leadership, finance and operations teams at a strategic level. Reporting directly to a senior international operations leader, this role offers broad exposure to law firm management, financial performance, operational strategy and legal innovation. This position is ideal for a highly motivated professional who thrives in a fast-paced environment and is keen to develop a long-term career in law firm management. Duties will include: • Supporting practice group leaders with day-to-day operational requirements, including scheduling, meeting preparation and follow-up, • Assisting with staffing coordination, workload monitoring and resource allocation across matters, • Preparing reports, dashboards and performance summaries for practice leadership, • Partnering with finance to track budgets and analyse financial performance, • Assisting with pricing, profitability analysis and matter management initiatives, • Preparing monthly and quarterly financial reports, • Supporting workflow optimisation, process improvement and vendor coordination projects, • Contributing to the evaluation and implementation of AI-driven tools to enhance legal service delivery, • Monitoring emerging legal technology trends and assisting with practical adoption across teams, • Participating in pilot programmes, user testing and feedback initiatives, • Working closely with HR, IT, Business Development, Marketing and other administrative teams on firmwide initiatives, • Acting as a proactive and reliable point of contact for partners and associates, • Taking ownership of projects from inception through to completion This Senior Practice Management & Operations Coordinator position is a full-time, permanent role. Please note this role is in the office 4 days a week. Requirements • 2–3 years’ experience within professional services, legal operations, finance or business administration, • Strong proficiency in Excel, Word and PowerPoint, with confidence in data analysis and report preparation, • Demonstrated interest in AI, legal technology and innovation within a professional services environment, • A bachelor’s degree is preferred; relevant experience will be considered in lieu of formal education. Vacancy Highlights • Hybrid working, • Competitive salary, • Excellent Benefits

Head of Employment | Legal 500 Firm | City & West End Lead, scale, and define the future of a top-tier Employment practice. This is an opportunity to join a Legal 500 firm currently on a significant upward trajectory. With an established reputation for competing against Top 100 firms and a proven successful expansion in recent years, the firm is seeking an entrepreneurial Head of Employment to spearhead its national employment offering. This is a pivotal leadership mandate for a senior expert to take full strategic ownership of the Employment department. You will leverage a high-quality international platform to scale a practice area that is fundamental to the firm’s 2026 expansion and long-term success. The Firm Founded over 75 years ago, this practice has evolved into a modern, progressive firm with a strong presence across the City, the West End, and key regional hubs. While renowned for market-leading Commercial Property and Litigation teams, the firm is built on a culture of cross-discipline collaboration. You will join a partnership that values people over bureaucracy. The firm is famous for its investment in talent; it doesn’t just hire solicitors, it builds careers, exemplified by numerous recommended lawyers in the Legal 500 who joined as NQs and rose to senior positions. You will find a supportive, friendly environment that maintains the high standards of a major City firm without the rigid corporate friction. The Role As Head of Employment, you will be the strategic lead for a department already recognized by the Legal 500 for its work with trade unions, senior executives, and corporate employers. Your role is to elevate this practice to the next level. You will lead on a high calibre mix of contentious and non-contentious matters, including: • Strategic Leadership: Defining the department’s commercial direction and growth targets for the coming years., • High-Value Litigation: Overseeing complex claims in the Employment Tribunal and Court of Appeal., • Corporate Support: Collaborating with powerhouse Real Estate and Corporate teams to provide seamless employment advice on M&A and restructuring., • Mentorship: Harnessing the firm’s reputation for "excellent training" to mentor junior solicitors and hand-pick new hires as you expand the team's footprint. The Candidate • An established Head of Department or Partner looking for a head of department position, • A Senior Associate or Director ready to make their mark in a formal leadership role The ideal candidate will bring: • Deep technical excellence in both respondent and claimant matters, • A proactive growth mindset toward business development and a desire to leverage the firm’s international reach, including its specialised desks for overseas markets., • Natural leadership qualities to inspire a team and foster a friendly and supportive culture., • A commercial acumen necessary to identify cross-selling opportunities What’s On Offer • A transparent path to equity where performance is rewarded with clear, tangible routes to the top., • Strategic freedom and the authority to shape your department’s identity, hiring strategy, and operational style., • Access to top-tier work on a platform that regularly goes toe-to-toe with the UK’s largest firms on complex instructions., • Significant investment and full backing from the equity partnership to hire, market, and expand your practice., • A culture that prioritizes balance through a genuine "flat" structure and flexible, hybrid working arrangements that reflect a focus on "law and people." This is a defining career move for a lawyer who wants to be more than just a fee-earner. Here, you will have the resources of a major firm and the agility of a boutique to build a truly significant practice. For a confidential discussion please apply here or reach out to Freddie Bolwell.

Portfolio Manager (PMO) London | Group Change £70,000 + bonus + benefits Be part of shaping enterprise-wide change across a global, regulated organisation. My client is seeking an experienced Portfolio Manager to drive transparency, discipline and strategic alignment across a complex, enterprise-wide change portfolio. This is a high-visibility role operating at the intersection of business, technology, finance and risk. As Portfolio Manager within the Group PMO, you will oversee delivery across a multi-project portfolio, ensuring robust governance, financial control, risk management and executive-level transparency. What We’re Looking For We are seeking a Senior Portfolio professional with experience operating within complex, regulated financial services environments. Experience & Background • Significant Portfolio Management experience within Financial Services or Insurance, • Experience delivering regulatory, risk, data or operational transformation programmes, • Proven experience operating across multi-project or enterprise portfolios, • Strong exposure to governance frameworks, audit readiness and risk & controls environments, • Experience facilitating executive governance forums and engaging senior stakeholders, • Experience supporting or leading portfolio prioritisation and capacity trade-offs, • Strong financial oversight experience including forecasting, tracking actuals and budget alignment, • Familiarity with change and delivery methodologies Tools & Technical Capability • PPM tools (ideally Planview or similar), • JIRA, Confluence, • Strong Excel and PowerPoint for executive reporting, • Experience producing enterprise dashboards and management information What Sets You Apart • You bring discipline and structure to complex change environments, • You are comfortable challenging senior stakeholders where prioritisation or risk requires escalation, • You can translate ambiguity into structured governance and actionable insight, • You understand the mechanics of portfolio capacity and financial control, • You are confident operating in regulated environments with high scrutiny You’ll join a collaborative, forward-thinking organisation where portfolio excellence directly influences strategic outcomes across the business. If you’re an experienced enterprise PMO leader ready to shape and mature portfolio governance in a global organisation, I’d love to hear from you.

We are a fast-growing Alternative Payment Method (APM) provider a global footprint across India, the Middle East, Europe and South America, preparing for expansion into the UK. Our mission is to build secure, seamless, and accessible digital payment infrastructure across borders. Role Overview We are Currently recruiting for an industry experienced Operations Manager to be based in our UK office. The Operations Manager will be responsible for overseeing and optimising end-to-end operational processes across the UK payments business. This role ensures seamless day-to-day operations, adherence to FCA regulatory standards, effective safeguarding of customer funds, and strong operational governance. The ideal candidate has deep experience in PSP/e-money environments, understands UK payments infrastructure, and is comfortable working in a fast-paced, scaling fintech. Key Responsibilities Operational Management • Oversee daily operations across payment processing, settlements, reconciliations, merchant support, and transaction monitoring workflows., • Ensure high levels of operational efficiency, accuracy, and compliance across all processes., • Manage relationships with acquiring banks, payment partners, technology providers, and key third-party vendors., • Drive SLA performance, operational KPIs, and continuous improvement initiatives. Regulatory Compliance & Safeguarding • Lead the safeguarding process to ensure full compliance with FCA requirements under the Payment Services Regulations (PSRs) and Electronic Money Regulations (EMRs)., • Oversee segregation of customer funds, safeguarding account reconciliation, and maintenance of safeguarding procedures., • Work closely with Compliance, Finance, and Legal to ensure all operational controls meet regulatory expectations., • Support internal and external audits, including FCA thematic reviews. Risk & Governance • Identify operational risks, implement controls, and ensure issues are promptly escalated and remediated., • Maintain robust documentation including SOPs, risk registers, business continuity plans, and incident logs., • Drive operational readiness for new products, markets, and regulatory changes. People & Stakeholder Management • Manage and mentor operational staff across payments, settlements, and support functions., • Collaborate with Product, Technology, Finance, Compliance, and Commercial teams to ensure aligned execution., • Champion a culture of accountability, operational excellence, and regulatory discipline. Required Experience & Qualifications • Minimum 5–7 years’ operations experience within a UK PSP, e-money institution, or regulated fintech., • Proven experience managing FCA safeguarding, including safeguarding accounts, daily/weekly reconciliations, and end-to-end safeguarding controls., • Strong understanding of PSRs, EMRs, and FCA expectations for operational governance., • Hands-on knowledge of UK payments ecosystems (Open Banking, Faster Payments, CHAPS, card acquiring, BIN sponsorship, issuing, etc.)., • Experience leading operational teams in high-growth fintech environments., • Excellent analytical, problem-solving, and process-improvement skills., • Strong communication skills and ability to work cross-functionally. Preferred • Experience with EMI/Small EMI frameworks., • Exposure to fraud management, AML operations, or financial crime processes., • Knowledge of ISO standards (ISO 27001), PCI-DSS, or operational resilience frameworks.

One of our global clients is looking for a Sales Communications Manager based in London- 3 days to office. If you are available and interested in this opportunity, please reply with your latest CV and best available time to discuss this. Below is the job specs for your reference. Job Title: Sales Communications Manager Location: London Duration: 12 months contract Project Overview: As a Strategic Comms Planner, you will be part of the Strategic Planning & Insight team within the Accelerators organisation. You will focus on developing Sales Plays, the scalable pitch materials that power our industry team’s sales activities with customers across all our advertising solutions. Overall Responsibilities: • The successful candidate will have a proven track record in producing winning pitches in a media agency environment., • You will be able to demonstrate strong use of insight to create a strategy that translates into deliverable media recommendations., • Finally, the candidate will be a talented storyteller; possessing the ability to create structured and compelling pitches that lead with insight, anchor on objectives, and package products as solutions., • The position requires an appetite for driving thought leadership as you will be focused on finding a better way to package, align, and communicate client’s products as customer objective lead media solutions. Top 3 Daily Responsibilities: • Lead the strategy, production, training, and delivery of Sales Plays aligned to your assigned sector, • Evangelise comms planning and pitching best practices across client and work with your sector Leadership team to embed these behaviours in the team., • Partner with cross functional specialists including analytics, design, measurement, sponsorships, creative, etc. to bring cross-product solutions to your clients., • Create and/or feed into existing sector specific business plans, aligning with senior leads to execute with operational excellence, • Drive sales through a targeted list of customers; work alongside specialist sales managers and Industry Managers to pitch directly to our biggest opportunities. Mandatory Skills/Qualifications: • BA/BS degree or equivalent practical experience., • Business Director / Client Director level Comms Planning experience within a media agency environment., • Ability to speak and write in English fluently and idiomatically. Non-Essential Skills/Qualifications: • Experience working with major brands and advanced level of experience in brand marketing, • Demonstrated knowledge of the digital media landscape including formats, buy types, and strategies across the sales funnel, • Knowledge of YouTube, video, TV, Display and an understanding of competitive pitching and objection handling., • Complex problem solver & experience in leadership with the ability to work through ambiguity with your team.

A forward-thinking organisation dedicated to supporting students as they transition into the professional world. By providing innovative technology, resources, and expert guidance, we help young people discover career paths that align with their skills and ambitions. The goal is not just about job placements; it's about fostering personal development, confidence, and a deeper understanding of career opportunities. Our client works collaboratively with employers, educational institutions, and technology partners to create seamless pathways for students and to ensure that employers find the most qualified candidates for their needs. Role Overview: Client Manager (Early Careers Recruitment) As a Client Manager, you will play a central role in executing recruitment campaigns within the early careers space. This operational role is focused on the seamless delivery of recruitment processes, ensuring that both clients and candidates experience a high standard of service. You will oversee the day-to-day operations of the recruitment campaigns, manage client relationships, and ensure a smooth pipeline from candidate attraction to successful hiring. You will be expected to drive the recruitment process, ensuring operational excellence, and providing consistent reporting and insights to clients on the progress of campaigns. Key Responsibilities Client Relationship Management • Manage a portfolio of client accounts, ensuring clear and proactive communication throughout the recruitment process., • Lead weekly client calls, providing updates on campaign progress, risks, and opportunities., • Maintain strong, transparent relationships with clients through effective operational delivery., • Support governance processes, including regular business reviews and performance assessments. Candidate Experience • Ensure all candidates have a positive, engaging, and inclusive experience at every stage of the recruitment journey., • Handle candidate communication, address queries, and manage expectations effectively., • Identify potential risks for candidate drop-offs and implement strategies to keep candidates engaged. Operational Management of Recruitment Campaigns • Oversee the end-to-end delivery of recruitment campaigns, from launch to hire., • Take ownership of key processes such as candidate attraction, screening, shortlisting, interview scheduling, and offer management., • Serve as the primary operational point of contact for clients throughout the campaign lifecycle. Pipeline Oversight, Reporting & Analytics • Manage candidate pipelines, ensuring timely and high-quality candidate flow., • Produce regular reports, analysing campaign performance against key metrics like diversity, equity, and inclusion (DEI)., • Use data to identify trends and risks, recommending adjustments to improve outcomes., • Conduct post-campaign reviews, providing actionable insights and recommendations for future campaigns. Collaboration and Team Contribution • Work closely with the Client Delivery Centre to ensure resources are effectively allocated to campaigns., • Monitor and evaluate operational performance across marketing effectiveness, candidate throughput, and hiring success., • Ensure all documentation, reports, and trackers are kept up to date and accurate., • Contribute to a collaborative team environment, focusing on continuous improvement and achieving exceptional results. Key Competencies & Traits • A team player who is motivated by collective success and willing to contribute beyond the immediate scope when needed., • Strong problem-solving skills, with the ability to work independently and seek support when necessary., • Professional and confident communication style, with excellent written and verbal skills., • Positive, can-do attitude and resilience in a dynamic, fast-paced environment., • Self-motivated with a commitment to personal development, learning about the industry, products, and customer needs., • Highly organised with exceptional time management skills and attention to detail., • Ability to quickly adapt to new systems, processes, and changing environments. Experience, Knowledge & Skills • Proven experience in early careers recruitment, managing the full recruitment lifecycle for graduates, interns, apprentices, and school leavers., • Comfortable with relationship management, both with clients and internal teams., • Proactive, efficient, and quick to learn, with strong organisational skills and the ability to prioritise effectively., • Strong analytical skills, using data to inform recruitment decisions and strategies., • Able to collaborate and communicate effectively with colleagues and clients., • Exceptional attention to detail and the ability to manage multiple tasks in a busy environment. If you would like to learn more - please apply now!

Operations Principal Chronicle Heritage International Location: Fully Remote (with occasional travel across the Middle East and Europe) Contract Type: Full-time, permanent Salary Range: 65,000-85,000 GBP Chronicle Heritage International is a leading global heritage consultancy delivering integrated cultural heritage and advisory services across the Middle East, Europe, and beyond. We support major public and private sector clients through technically robust, regulation-compliant, and operationally excellent cultural heritage management solutions. We are seeking an experienced Operations Principal to provide senior operational leadership across our international portfolio, with a particular focus on the Middle East region. This role will oversee operational delivery, project execution, quality assurance, and team leadership, ensuring that Chronicle Heritage continues to meet strategic and financial expectations through strong operational performance. Role Overview The Operations Principal is a senior operational leader within Chronicle Heritage International, responsible for ensuring effective delivery of projects and programmes across the region. The role focuses on: • Operational excellence and delivery performance, • Resource and team leadership, • Quality assurance and compliance Key Responsibilities Operational Leadership & Performance • Lead regional operational planning to ensure efficient delivery across projects and programmes, • Oversee resource allocation, scheduling, and delivery frameworks, • Ensure successful execution of projects in line with professional best practice and client requirements, • Maintain high standards of technical quality, compliance, and risk management, • Support financial forecasting and delivery planning in collaboration with regional leadership, • Ensure operational decisions align with project budgets, cost control, and performance expectations, • Provide leadership, mentorship, and performance management for senior staff and project managers, • Support staff development, succession planning, and a high-performing team culture, • Maintain strong working relationships with key clients and stakeholders to support successful delivery, • Contribute operational input into proposals, scopes of work, resourcing plans, and delivery strategies, • Ensure compliance with local, national, and international cultural heritage regulations and standards, • Work closely with internal departments to support organisational alignment and operational reporting, • Postgraduate qualification in archaeology, anthropology, heritage management, history, architectural history, or related discipline, • Minimum 5 years’ experience in heritage, environmental, or related consultancy with progressive responsibility, • At least 2 years’ experience in a leadership role managing professional teams, • Strong understanding of cultural heritage regulation and professional practice, preferably within the Middle East, • Demonstrated ability to lead complex project delivery and operational performance, • Excellent organisational, communication, and stakeholder engagement skills, • Ability and willingness to travel periodically across the Middle East and Europe, • Legal eligibility to enter and work across relevant international jurisdictions as required, • Arabic language skills (spoken and written), • Experience working in multinational consultancy environments Chronicle Heritage International offers a collaborative and professional working environment, with a strong focus on operational excellence, staff development, and long-term career progression within a globally active heritage consultancy. This is a fully remote position, and we are open to hiring candidates worldwide, provided they are legally able to travel as required across countries in the Middle East and Europe.

Reporting to the Managing Director of Transport & Logisitics, the role holder will develop and lead operational excellence and best business practice, optimising our service and value offering to customers to achieve performance targets. You will bring innovation, leadership, clear financial focus and growth and ensure a high-performance culture within your remit. This is an active and visible role within a growing division requiring strong leadership competence in addition to entrepreneurial ability.Client interaction is significant and excellent relationship management skills are required. Key Responsibilities • Oversee day to day operations of role portfolio., • Develop and implement process improvements to enhance service quality and efficiency., • Experience in delivering security and cleaning contracts within both a single service delivery and an integrated services market within both the Transport and Logistics sector is essential., • Proven experience in a senior operational management role managing multi service lines, multiple sites and people., • Collaboration with executive-level management in the development of performance goals and long-term operational plans, • Set strategic goals for operational efficiency and increased productivity, • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles for our key initiatives, • Analyse current operational processes and performance, recommending solutions for improvement, • Build and maintain relationships with all department heads, external partners and vendors to make decisions regarding operational activity and strategic goals, • Devise strategies to ensure growth of programs company-wide, identifying and implementing process improvements that will maximise output and minimise costs, • Commercial experience of managing significant budgets with the ability to demonstrate and implement initiatives to measure and improve financial targets., • This role will require significant interaction at all levels within the Company and with internal stakeholders and external clients so excellent communication and influencing skills are required., • High degree of involvement in supporting business development activity including quotes / tender submissions and client presentations., • The individual will possess excellent leadership and motivational skills in order to create a high performing team and will coach and develop team members to achieve their potential and will have an inspiring and engaging management style., • Self-motivated and able to work on own initiative often in challenging situations as well as being a collaborative team player who will support colleagues and provide ideas to improve the whole team effort., • Champion of innovation across role portfolio., • Ensure full compliance with Industry Standards, relevant employment legislation, ISO and Company procedures & policies, • Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment and full compliance with health and safety legislation Experience & Knowledge required • Proven experience (5+ years) senior leadership role in an appropriate field., • Superior knowledge of multiple operational functions and principles, including finance, customer service, operations and people management, • Proven ability to plan and manage operational process for maximum efficiency and productivity, • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands, • Strong working knowledge of industry regulations and legislative guidelines, • A successful track record of operating at a strategic level, building strong client relationships and value-based management, • Ability to remove barriers and drive innovation throughout the organisation and demonstrate creative and effective ways to motivate teams, • Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a “can do” culture

Channel Account Manager OTE + Car Allowance + Bens Remote with extensive travel Driving Licence required Copello are working with a global telecommunications and technology organisation at the forefront of public safety and security innovation. The business delivers integrated fixed and mobile video, access control, and intelligent software solutions that enable customers to capture, analyse, and share critical information empowering faster, more informed decision making to help protect people and assets. From deploying enterprise grade video security and access control systems to equipping frontline teams with body-worn technology and advanced analytics applications, the organisation provides scalable, mission-critical solutions to meet evolving operational needs. Job Description We are looking for an accomplished sales professional with a proven track record of over achieving quotas by selling innovative software and hardware solutions to solve complex enterprise and public sector challenges. The sales teams own significant territories and develop their own territory business strategies in conjunction with our local, regional, and national partners. The sales teams work alongside world class pre-sales engineers to build successful relationships that lead to new business opportunities. An ideal candidate can balance hunting near term opportunities with long term strategic relationships while applying solution-selling methodologies to close business, surpass sales targets, and maximise growth. Responsibilities • Cultivating and Expanding IT Partner Network. A core focus of this role is the comprehensive development and strategic expansion of existing and prospective IT partners., • Prospecting end user accounts for new business. This role involves actively identifying and engaging with potential new end-user accounts to generate new business opportunities., • Driving demand for the business’ cloud native video security platform within assigned territory. This involves developing and executing strategic initiatives to raise awareness, educate potential clients and partners about the platform's benefits, and ultimately drive adoption and sales., • Presenting and demonstrating the business’ software-defined security platform to CISOs, physical security experts, integrators, consultants, facility and property management, faculty, deans, principles, and others. This sophisticated platform offers a comprehensive suite of security solutions designed to address the multifaceted needs of modern organizations., • Developing local and regional partnerships to help design, configure, sell, install, and support. Strong local and regional partnerships are vital for the client’s entire lifecycle, encompassing system design, configuration, sales, installation, and post-installation support for client satisfaction and reliability., • Teaming and collaborating closely with engineering resources to guarantee the highest level of technical excellence across all phases of product positioning, comprehensive competitive analysis, compelling proposal development, detailed RFP responses, and successful proof-of-concepts (POCs)., • Providing customers and partners with pricing and configurations to meet their needs as required. The goal is to ensure solutions are technically sound, financially viable, and optimally configured for maximum value, requiring clear communication of complex technical and pricing information., • Forecasting and reporting activity accurately and in line with expectations. This involves diligently tracking sales pipelines, market trends, and internal performance metrics to generate reliable predictions of future activity., • Forging high-level relationships within accounts to win incremental product and service business. This requires a proactive approach to understanding client needs, aligning solutions with strategic objectives, and negotiating favourable terms to drive growth., • Keeping informed of the competitive landscape. Proactive analysis is an ongoing process vital for anticipating shifts, responding effectively, and capitalizing on opportunities to maintain a competitive edge. Basic Requirements • Ideally 5+ years of experience in selling enterprise SaaS solutions (within the IT security industry is considered a plus), • Proven and quantifiable track record of overachievement, • Experience selling to large enterprise, mid-market, and public sector end user accounts, • Hunter background with a proven history of success, • Adept at communicating with a largely technical audience as well as strong C-level/board-level communications and relationship skills, • Good knowledge of the IT and security market, • Self-starter, goal-oriented, and takes ownership, • Good business acumen, experience with contracts and pricing, • Excellent interpersonal, communication and presentation skills in English, • Working knowledge of Salesforce and CRM tools, • Ability to travel up to 25% of the time, • Location: London Area (Negotiable) If you feel you have the right skills and experience for the role please apply now and we will be in touch for a further conversation

Chief operating officer – live events, entertainment up to £140,000 Location: Central London Keen?? Keep reading BUT you must have, Senior leadership experience within live events, entertainment, or experiential industries, is that you, then keep reading. COREcruitment’s executive search team is supporting a premium UK hospitality and live events business across multiple London venues. They are seeking a Chief Operating Officer (COO) to be based on-site 5 days a week, overseeing operations and driving growth across venues offering multiple F&B concepts, event spaces, and outdoor areas in iconic London locations. Overview: Reporting to the CEO, the COO will translate creative and experiential ambition into a sustainable, profitable, and scalable business model. You will lead the executive operational team, ensuring commercial and operational functions work in harmony while maintaining the brand’s reputation and delivering exceptional customer experiences. Key Responsibilities: • Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships., • Oversee day-to-day operations of multiple venues and live events, ensuring seamless delivery., • Develop business plans, growth strategies, and operational frameworks aligned with expansion goals., • Collaborate on budgeting, forecasting, and financial performance, including P&L responsibility., • Build and manage relationships with partners, investors, and creative collaborators., • Implement scalable systems and processes across operations, production, logistics, and commercial functions., • Lead and develop teams in a fast-paced, freelance-heavy environment, fostering excellence and accountability., • Ensure compliance with licensing, fire safety, and crowd management regulations. Experience & Skills Required: • Senior leadership experience within live events, entertainment, experiential, or premium hospitality., • Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses., • Strong understanding of ticketed events, premium F&B, audience engagement, and high-volume operations., • Experience with openings, acquisitions, re-branding, or scaling a business through growth and change., • Significant experience in businesses with turnover exceeding £25 million is highly desirable., • Experience in venue leasing, property management, or site operations is advantageous., • Thrives in a fast-paced, entrepreneurial environment with a hands-on approach. Opportunity to play a pivotal role in shaping and scaling a leading hospitality and live events brand in London – Contact Stuart Hills for more information

Job Title: Enterprise Account Executive Location: London We are partnered with a $120M Series B AI & Computer Vision platform transforming a legacy global industry. Tracking to grow from 0 to $20M ARR in just 24 months, we are now looking for world-class AEs to join the team and help build a category-defining GTM engine. The company has already attracted elite GTM talent across Europe and Israel — and this is only the beginning. This is a rare opportunity to join one of the fastest-scaling AI platforms in the industrial-tech world, backed by a proven leadership team, and help take the business from $20M to $200M+ in ARR. Location: London Why join? • Backed by top-tier global investors with a fresh $120M raise., • Selling into an industry that has barely adopted modern AI — genuinely greenfield., • Hyper-growth metrics: 1,400+ vessels already live on the platform in under two years., • Strong product-market fit driven by Computer Vision + LLM technology., • Working with major global enterprises including MSC, Seaspan, Maran Tankers, NYK and more., • Be part of a GTM team scaling from 4 AEs to 8 immediately, and to 20+ shortly after., • Direct impact on a mission tied to safety, efficiency, and sustainability — not just software for software’s sake. What you’ll be selling A next-generation LLM + Computer Vision platform providing real-time situational awareness and autonomous navigation for large fleets. The platform solves three of the biggest challenges in global fleet management: • Safety – 24/7 AI-powered monitoring, alerting, and risk detection, • Efficiency – Fuel-saving navigation, optimized routing, and reduction in unnecessary manoeuvres, • Sustainability – Cutting operational emissions through smarter, autonomous-assisted decision-making Think of the impact Samsara had on automotive fleet management — now applied to one of the oldest, largest, and least modernised industries on the planet. Responsibilities • Own the full sales cycle: prospecting, discovery, demos, navigation of technical/operational stakeholders, and closing., • Target senior personas including COOs, CTOs, CPOs, Heads of Operations, Heads of Risk, and Fleet Directors., • Work closely with Sales Engineering, Product, and Customer Success to run tight, strategic deals., • Manage a land-and-expand motion:, • Land: $60k–$120k ACV, • Expansion: $500k–$2M+ within 12 months, • Hit a $1M annual quota while selling into global enterprise brands., • Bring a repeatable, high-quality sales process that can scale with the team. Requirements • 3+ years closing experience in high-velocity or mid-market/enterprise software sales., • Strong discovery, qualification, and multi-threading skills — ideally trained in MEDDIC/MEDPICC., • Ability to articulate complex technical products in a simple, compelling way., • Experience selling into operations-heavy organizations is beneficial but not mandatory., • High ownership mindset — the team can teach the industry, but can’t teach excellence., • Energetic, curious, and hungry to be part of a once-in-a-generation category-creation story.

AMD Private, Sr. Associate, Private Equity Value Creation – GS Value Accelerator Go-To-Market Center of Excellence\nJob Description\n The Value Accelerator (“VA”) is a critical component of the Asset Management Division investing strategy at Goldman Sachs. Goldman Sachs has a leading private equity franchise as part of its Alternatives platform which is focused on acquiring and growing middle-market companies across diverse sectors. \n In close partnership with the corporate, growth, infrastructure and credit investment teams, the VA contributes to the success of our portfolio companies throughout the investment lifecycle from pre-investment diligence, to scaling growth, to optimizing exit strategies. The VA team works with experienced senior executives, best-in-class professional services providers, and innovative technology providers to deliver programs and services that add value to our portfolio companies in key areas including Finance & Strategy, Go-to-Market (GTM), Operational Excellence, Talent & Organizational Design, Sustainability Optimization and Technology, Data & AI. Our success is built on a foundation of rigorous financial discipline, strategic insight, and a commitment to fostering strong leadership within our portfolio companies. \n The Sr. Associate within the Value Accelerator’s GTM Center of Excellence (CoE) will collaborate with GS portfolio company management teams to design and implement GTM value creation initiatives. These efforts will align to organic growth investment theses underwritten by our Investment Committee. \n The ideal candidate has 7-10 years of experience in managing and executing GTM transformative efforts as a full-time member of a Private Equity backed portfolio company. 1-3 years of previous experience (i.e., prior to taking on a portfolio company role) at a top management consulting firm is preferred. \n This role is based in our London office with a reporting line to our New York team; business travels (primarily Europe and New York) will be required. \nResponsibilities\n\n • Identify opportunities to directly support Sales, Marketing, Pricing, and Revenue Operations value creation efforts at high priority portfolio companies within the European Private Equity portfolio\n, • Serve as a thought partner to Chief Revenue Officers (CRO) on how to accelerate initiative execution, leveraging operational experience and providing analytical and conceptual problem-solving support\n, • Analyse key GTM operating and performance metrics across European fund to uncover thematic areas of under- or over-performance at portfolio companies\n, • Provide regular updates to CoE GTM and Technology Leads, as well as global operating and investing leadership, on impact capture from current execution efforts or potential value creation opportunities for companies under diligence\n, • Support the implementation of new technologies and digital tools to improve operational efficiency of portfolio companies\n, • Manage vendor partnerships and relationships across the portfolio, particularly related to key GTM capability areas for Value Accelerator\n, • Create "off-the-shelf" playbooks on thematic GTM topics for CROs to use to sustain value creation efforts\n, • Stay up to date with emerging GTM digital trends and technologies relevant to our portfolio companies\n\nQualifications\n\n, • 7-10 years of experience in advising and executing value creation initiatives as a full-time member of a Private Equity backed portfolio company. 1-3 years of previous experience (i.e., prior to taking on a portfolio company role) at a top management consulting firm preferred\n, • Demonstrated ability to drive successful execution against go-to-market initiatives, delivering substantive EBITDA and Revenue impact\n, • Expert-level understanding of commercial topics, including Sales, Marketing, Pricing, and Revenue Operations\n, • Distinctive analytical and conceptual problem-solving abilities with senior, “client-equivalent” stakeholders\n, • Strong project management and organizational skills\n, • Experience and enthusiasm for developing and maintaining strong business partnerships with senior investors, operators, advisors, portfolio company leadership, and strategic vendors\n, • Results-oriented individual comfortable with developing appropriate metrics and KPIs to measure business outcomes\n, • Proven effectiveness and comfort with working independently in London with a U.S. based management team\n, • Open, flexible, positive and proactive attitude. Detail orientation and high motivation to effectively contribute to the team’s success\n, • Excellent verbal and written communication skills. European language skills are a plus\n

Senior Analyst / Junior Associate, Private Equity Investing, London\nJob Description\n The Private Equity business within Goldman Sachs Alternatives makes direct equity investments across North America and Europe in a broad range of industries, and we seek to maximize investment value through operational and financial value creation. Our goal is to achieve long-term capital appreciation by committing equity to high quality companies with strong management teams. Associates in Private Equity are part of a talented team of investment professionals responsible for the acquisition and management of investments. You will be involved in a wide range of high-profile transactions, which may include management buyouts, take-privates, add-on acquisitions, build ups, restructurings, recapitalizations, and dispositions. \n PRIVATE EQUITY INVESTING \n The Private Equity Investing business within Goldman Sachs Asset Management has been operating for over 30 years and invests across a broad range of industries, geographies, and transaction types with ~100 dedicated investment professionals globally. The latest flagship fund in our private equity platform is the West Street Capital Partners VIII, a $9.7bn vehicle. We pursue a strategy focused on long‑term capital appreciation by committing to high‑quality companies with strong management teams and actively supporting their development and value creation. \nTHE ROLE & RESPONSIBILITIES\n Associates in Private Equity Investing will be integrally involved with all aspects of the investment cycle including: sourcing, identifying and evaluating attractive investment themes and opportunities; building relationships with management teams, senior advisors and external industry experts; performing due diligence; financing, structuring and closing transactions as well as developing, monitoring and implementing value creation strategies at our existing portfolio companies. \nSKILLS & EXPERIENCE\n We are looking for highly motivated, well‑rounded, team players who are passionate about investing and want to build a long‑term career at Goldman Sachs with the following skills: \nBusiness and Investment Judgement\n\n • Demonstrates good investment instincts and a thoughtful approach to investment opportunities. Ability to consider macro and micro drivers for investment success\n, • Entrepreneurial mind‑set in evaluating new investment opportunities\n, • Demonstrates versatility in adapting to different industries and geographies\n\nCommunication Skills\n\n, • Excellent verbal and written communication skills. European language skills are a plus\n, • Structured and succinct presentation and communication\n, • Relationship‑building skills and ability to communicate with all levels of stakeholders, both internal and external\n\nTechnical Skills\n\n, • Top‑tier financial modelling and analytical skills including a thorough understanding of corporate finance concepts\n, • Detail orientated approach to financial modelling and analytics\n\nSoft Skills & Motivation\n\n, • High level of integrity, strong work ethic and commitment to the job with a genuine enthusiasm to work and private equity\n, • Ability to work effectively in a fast‑paced environment and keen to take on responsibility\n, • Ability to manage multiple projects and deadlines. Resourceful approach to problem‑solving\n\nBackground\n\n, • Minimum of 2 years’ experience with leading investment banks, consulting firms, corporate, private equity firms and other alternative asset managers\n, • Bachelor's degree or equivalent qualification with a track record of excellence in career and academics\n\nJob Info\n\n, • Job Identification 153906\n, • Job Category Associate\n, • Posting Date 10/02/2025, 10:19 AM\n

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs and ensuring indirect taxes are handled correctly. They advise how indirect taxes such as value added tax (VAT) or goods & services tax (GST) impinge on the client’s supply chain and financial and accounting systems. We are looking for a Director to join our London team to help drive the VAT practice forward. The opportunity would ideally suit a professional with an extensive level of experience advising clients across a wide range of industry sectors. The ideal candidate will possess a proven track record in VAT advisory at a senior level, demonstrating strategic leadership and the ability to manage complex client engagements. We welcome applications from individuals who also have expertise in other Indirect Taxes and emerging technologies, with a strong history of delivering innovative solutions and mentoring high-performing teams. Your key responsibilities • Provide strategic leadership to build, inspire and sustain high-performing teams, fostering a culture of excellence and collaboration across the practice, • Ensure delivery of quality work and take day to day leadership of delivery team, • Help the development of team members by supervising, coaching and mentoring staff, • Play a pivotal role in shaping and executing the team’s strategic and operational direction What we look for • Strategic self-starter with a demonstrable record of delivering complex, high-impact projects to an exceptional standard, • Client-focused and commercially astute, adept at fostering and sustaining key client relationships at senior levels, • Proven business development leader with the ability to identify, pursue, and secure significant new opportunities for the practice, • Advanced time management and organisational skills, consistently maintaining composure and clarity whilst overseeing multiple deadlines and priorities, • Excellent communicator, able to influence and engage effectively with stakeholders through both written reports and oral presentations, • Strong leadership and mentoring skills, with the ability to motivate and develop team members At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. \n#J-18808-Ljbffr

City Relay is a property management and hospitality company managing residential buildings across London. We currently manage approximately 20 residential blocks and focus on maintaining high standards of building condition, compliance, and tenant satisfaction. Location: London | Portfolio: 15–20 Residential Blocks + Mixed Let Portfolio We are seeking a highly experienced Compliance Manager to take strategic ownership of statutory and best-practice compliance across our London portfolio, including 15–20 residential blocks with communal areas, long-lets and short-lets. This is a leadership-level role for a compliance specialist who understands residential block management at scale, is confident interpreting complex legislation, and can design robust systems that protect the business while enabling commercial growth. You will act as the senior authority on compliance across the organisation, ensuring the portfolio remains fully compliant, audit-ready, and future-proofed against regulatory change. In addition, you will lead the development of scalable compliance frameworks for existing and new B2B clients. This role reports into our Managing Director for Opago and City Relay. This role requires a commercially minded, solutions-driven operator who is comfortable making high-impact decisions and managing risk across a growing London portfolio. Key Responsibilities Strategic Compliance Leadership • Own all statutory compliance across a mixed London portfolio including long lets, short lets and 15–20 residential blocks with communal areas, • Act as the organisation’s senior compliance expert, advising leadership and landlords on risk, regulatory exposure and best practice, • Develop and implement scalable compliance frameworks across internal portfolios and B2B clients, • Ensure audit readiness and structured reporting across all compliance areas Residential Block & Communal Compliance • Oversee block compliance including Fire Risk Assessments, life safety systems, communal electrics, emergency lighting, and follow-on remedial actions, • Ensure structured tracking of all block-level obligations, inspections and renewals, • Manage major compliance projects across communal spaces where required, • Provide assurance and reporting to landlords and stakeholders Regulatory & Risk Management • Stay fully up to date with legislative changes in England including housing, building safety and landlord compliance obligations, • Proactively identify risk and implement mitigation strategies, • Interpret legislation confidently and apply it in practical operational settings, • Lead on compliance reporting and documentation Stakeholder & Contractor Management • Manage relationships with contractors, assessors, managing agents and landlords, • Oversee performance and accountability of third-party compliance providers, • Work closely with maintenance and property teams to ensure timely execution of actions Commercial & B2B Development • Own the development and scaling of our compliance offering for B2B clients, • Ensure commercial viability of compliance operations, • Support onboarding of new portfolios from a compliance standpoint, • Contribute to growth strategy through structured, scalable systems Key Compliance Knowledge Areas (UK) • Gas & Electrical Safety (GSC, EICR) PAT Testing, • Fire Safety & Fire Risk Assessments, • Building Safety Act considerations, • Legionella & Water Hygiene, • AML and NRL, • Smoke & Heat Alarms, • Emergency Lighting & Communal Systems, • HMO & Licensing, • Short / Holiday Let Regulatory Requirements, • Residential Block Compliance & Communal Risk Essentials • 7+ years experience in Property Management and/or senior compliance ownership across residential portfolios in England, • Strong experience managing residential blocks with communal areas, • Demonstrated experience leading compliance at scale, • Confident interpreting legislation and advising on risk, • Experience managing contractors and overseeing compliance budgets, • Highly autonomous, structured and commercially aware, • Ability to work from our London office in South Kensington and visit our blocks in Zone 1-2 Preferred Qualifications (Not Essential) • ARLA Propertymark, IRPM, RICS or similar, • Building Safety or Fire Safety certifications, • Experience working within high-growth property businesses Why This Role? • Senior leadership-level ownership, • High autonomy and decision-making authority, • Opportunity to shape compliance strategy across a complex London portfolio, • Direct impact on risk management and commercial growth, • Opportunity to build and scale compliance as a revenue-generating function At City Relay, you’ll be part of a team that values collaboration, innovation and excellence.

About Numisma Bank Numisma Bank is a U.S.-based, technology-forward bank specializing in global currency trading with physical banknote delivery. We serve central banks, commercial banks, and select financial institutions worldwide, combining deep market expertise with a modern, scalable platform. Backed by experienced leadership from Goldman Sachs, Morgan Stanley, Nasdaq, and the U.S. Federal Reserve System, Numisma is fully funded and purpose-built for international growth. We were established to modernize how wholesale banknotes are sourced, traded, and delivered globally, bringing institutional rigor, transparency, and operational excellence to a critical part of the financial system. This is a rare opportunity to join a bank at a formative stage of its international expansion and help build long-term presence in key growth markets. The Opportunity We are looking for a Vice President of Sales to help expand Numisma Bank’s footprint across African markets. This role is ideal for a commercially driven, in-market professional who can represent the Bank credibly at the highest levels and help originate and advance relationships with key financial institutions. You will work closely with the SVP of Sales and cross-functional partners to grow our regional presence, support transaction execution, and build long-term client partnerships. You will support the SVP of Sales in executing the Bank’s Africa growth strategy, with an initial focus on selecting priority markets and scope expanding over time. While direct wholesale banknote experience is highly valued, strong adjacent experience combined with regional credibility and executive presence can be equally compelling. What You’ll Do • Originate and develop client relationships with central banks, commercial banks, and government-linked financial institutions across Africa, • Collaborate with the EMEA team to onboard and maintain relationships with bank customers., • Lead high-level sales meetings with bank leadership, including governors, deputy governors, treasury heads, and executive teams, • Advance opportunities from initial engagement through execution in collaboration with Trading, Operations, Risk, Compliance, and Legal, • Build and manage a regional pipeline, providing clear updates, forecasts, and market intelligence, • Represent Numisma Bank in client meetings, regional industry events, and conferences, • Contribute to regional go-to-market strategies and long-term growth planning What We’re Looking For (Qualifications) Required • 10–15 years of total professional experience with progression in client-facing, commercial, or financial services roles, • Experience operating in African financial markets, with strong local or regional networks, • Demonstrated ability to conduct high-level commercial discussions with bank leadership and public-sector stakeholders, • Strong judgment, professionalism, and communication skills in regulated, cross-border environments, • Experience in wholesale banknotes or physical cash services (preferred, but not required), • Experience selling FX, currency trading, treasury, payments, or liquidity solutions to banks or financial institutions, • Experience working with central banks, • French language capability (helpful but not required) Why Join Numisma • Help build a global bank from the ground up, • High visibility and close partnership with commercial leadership, • Real responsibility, real impact, and long-term growth opportunity, • Competitive compensation with performance-based incentives

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role The jobholder is responsible for leading an embedded operations team providing support to the M&A and TCR teams (responsible for delivering ~£100m revenue in CY2025 with ambitious growth targets going forward). They will work closely with the Managing Directors and Divisional CEO to ensure that operational activities within their areas are carried out in accordance with the relevant Company and/or Group policies. This includes dealing with the requirements of sub-teams in multiple jurisdictions. Leading a team of c.12 skilled operations professionals, the role ensures the smooth, compliant and efficient delivery of operational activity across the full broking lifecycle. The role plays a critical part in driving operational excellence, automation, scalability and continuous improvement, supporting the long‑term growth ambitions of the business. This is particularly important as Howden prepares for IPO readiness. The jobholder provides the first line of defence, for the Broking Team on all operational matters and acts as the primary interface and escalation point between the Broking Team and the imbedded Operations team as well as central support services. This includes interaction with other Operations specialists across the Group and at Insurers. The jobholder will frequently interact with the Specialty COO (COO) to ensure that strategies and operational initiatives are implemented effectively. The jobholder is tasked with ensuring the efficiency and cost-effectiveness of all processes and procedures. This includes exploring and implementing automation (whether through Artificial Intelligence or alternative means) or using other back-office solutions to support the existing team. What you’ll do Planning and MI • Support the Heads of Team and Finance team in monitoring and reporting team revenue and progress against budget., • Escalate any areas of concern in relation to operations issues, for review by Broking Team Heads., • Represent the Teams on Operating Entity operational and other committees, as required, • Works with other Operations specialists to improve operational excellence, drive efficiencies and roll out any changes to existing processes with a particular emphasis on implementing technological changes and improvements and protecting our margin., • Manages assigned projects and contributes to other projects as required, • Provides relevant management information to senior broking managers and COO Technical • Plan for, and with approval, implement strategic changes that future-proof the Operations Team functions in line with the growth ambitions of the Heads of Team and proposed IPO readiness., • Provide technical oversight on all operational process to ensure outstanding and efficient service to broking teams that remains compliant with regulatory requirements in all relevant jurisdictions., • Will provide the interface between the broking team/business unit to ensure the smooth transition of work, in relation to any services provided by imbedded the Operational Team or other back office support . Manage their work on a matrix basis with the COOs to ensure that all work is processed efficiently and accurately and that any issues are resolved promptly, • Works with the Heads of Team to implement the best means of delivering operational processes and procedures in the most efficient way by harnessing technology, central service resource or other appropriate solutions., • Provides support to both internal and external audit functions Policy, Process and Procedures • Supports the Heads of Team in monitoring that the Team complies with all relevant Group policies &procedures, laws and regulations, • Works with managers within their Team/Business Unit to ensure that the Team’s/Business Units records are up to date and meet the Group’s requirements Environment, Customer Focus & Relationships • Build relationships and liaise with all central service functions such as Business Risk and Finance,, • Responds to the clients(both internal and external) requirements as appropriate, • Behaves with all clients (both internal and external) fairly and ethically, • Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development The jobholder will work independently and have line management responsibility for members of the team that provide them and the Broking Team with support. In respect of direct line responsibilities, the following responsibilities will apply: • Manage the performance of direct reports and any people management issues connected with the team, • Acts as a role model for positive management and leadership behaviours, • Identifies and hires talent, ensuring that recruitment plans are in place to attract new members of staff and managing recruitment processes where required, • Manages the team to ensure they have relevant objectives, which align personal goals to the requirements of the business. Positively encourages professional and personal development of all team members to increase their capability, effectiveness and (where possible) personal career objectives, • Ensures team members are competent to carry out their responsibilities, • Motivates team to deliver high performance and achieve objectives, • Retains and develops key team members, working with senior broking managers to develop succession plans where this is appropriate Who we’re looking for • Will have previous insurance experience within operations. Experience in W&I or TCR not necessary., • Will be able to demonstrate a strong understanding of insurance, and have knowledge of the London and international markets (as appropriate to the territory within which they operate), • A good understanding of data, AI and emerging technologies and how they apply, • Is able to manipulate financial data and understand budgets, • Proven problem-solving skills, with a focus on actionable, results-driven solutions, • Expertise in writing business cases, proposals, and presentations that effectively communicate complex ideas and strategies, • Comfortable interacting with senior executives, including C-level leaders, and confidently navigating executive-level discussions, • Quick to adapt and able to hit the ground running in dynamic environments, • A self-starter with a results-oriented mindset, demonstrating a strong bias for action and accountability, • Excellent in building and nurturing relationships across the business, • Commercially minded, with experience handling MI and operational data., • Confident, credible leader with the presence to influence and set standards across a division., • Proven experience leading and developing teams. Regulatory and Compliance The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. • Ensures compliance of self and direct reports with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures, • Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group, • Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group’s requirements (which will include those of direct reports if any), • Maintains accurate records and deals with correspondence appropriately, • Operates in an honest, professional and ethical manner, • Strictly adheres to the Group Employee Code of Conduct, • Completes all relevant regulatory training, • Ensures competence of self and direct reports (if any), • All jobholders will:, • Actively undertakes personal development to ensure up to date knowledge and understanding of best practice, • Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard, • Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Lead Concierge – Luxury Residential | Central London • Salary: £36,000 + Bonus + 25 Days Annual Leave, • Shift Pattern: 4 on, 4 off We are seeking an exceptional Lead Concierge to join a prestigious, high-end residential development in Central London. This is a fantastic opportunity for a hospitality-driven professional to deliver a true 5-star hotel-style service within a luxury residential environment while leading and inspiring an established Front of House team. The Role As Lead Concierge, you will be the face of the building — setting the tone for service excellence and creating an outstanding living experience for residents. You will: • Deliver a seamless, 5-star concierge service to residents and their guests, • Lead, motivate and develop the Front of House team, • Oversee daily operations of the reception and concierge desk, • Handle resident enquiries with professionalism and discretion, • Ensure service standards reflect a luxury hospitality environment, • Build strong relationships with residents, contractors and stakeholders, • Maintain immaculate presentation and operational standards at all times About You We are looking for someone polished, proactive and service-led, with: • Experience in high-end residential or luxury hospitality environments, • Previous supervisory or management experience, • A strong understanding of 5-star service standards, • Exceptional communication and interpersonal skills, • A calm, solution-focused approach, • Impeccable personal presentation What’s On Offer • £36,000 salary, • Performance-related bonus, • 25 days annual leave, • 4 on, 4 off shift pattern (excellent work-life balance), • The opportunity to work within one of London’s most prestigious residential environments If you are passionate about delivering world-class service and ready to step into a leadership role within luxury residential, we would love to hear from you. 📩 Apply now or message directly for a confidential discussion.

Mode Search are partnering with a global luxury fashion house in their search for a Made-to-Measure Manager to oversee and drive the MTM business across the region. This role sits at the intersection of client experience, commercial performance, and product expertise. The successful candidate will be responsible for coordinating and elevating the Made-to-Measure service, ensuring exceptional execution across stores while driving sales growth and operational excellence. The Role Sales & Client Management • Oversee all phases of the Made-to-Measure journey, from measurements through to final delivery, • Partner closely with retail teams to understand client needs and ensure excellence in fit, timing, and service, • Conduct in-store and private fittings for high-value clients, • Monitor order progress and manage administrative follow-up to ensure seamless client communication, • Identify opportunities to enhance the client experience through targeted programs and events, • Act as an ambassador for the MTM service at events and activations Business Development & Market Insight • Analyse regional sales performance and define action plans to drive growth, • Monitor competitor activity and market positioning within the bespoke / MTM landscape, • Provide feedback to headquarters teams regarding product, client expectations, and regional trends, • Support implementation of local initiatives to attract and retain high-value clientele Training & Team Development • Train and coach store teams on MTM selling techniques and service standards, • Identify development needs and tailor action plans per location, • Partner with Retail Operations to strengthen product knowledge and service expertise, • Inspire teams to adopt an entrepreneurial mindset within the MTM offering Visual & Operational Excellence • Ensure correct in-store presentation of the MTM service, • Partner with Visual teams to maintain strong visibility and service positioning, • Monitor performance targets and ensure operational standards are met Requirements • Strong experience within luxury retail, ideally with exposure to bespoke or Made-to-Measure, • Deep understanding of menswear tailoring, measurements, and garment construction, • Proven ability to drive sales performance through service excellence, • Strong analytical mindset with the ability to translate data into action plans, • Experience coaching and influencing retail teams, • Excellent client-facing skills and ambassadorial presence, • Willingness to travel regionally as required

Company Description Founded in 2024, B'iota Laboratories UK is a branch of the global manufacturer and distributor of healthcare products and FMCG, B'iota Laboratories. The company is dedicated to promoting health and wellness within the UK market, with a strong focus on its primary brand, Nutraxin. B’iota Laboratories UK operates with an innovative approach to deliver high-quality products that cater to the evolving needs of its customers. The organization is committed to excellence and continuous growth in the health and wellness industry. Role Description This is a full-time, primarily remote role for a Finance, Accounting & Compliance Executive, supporting the company’s accounting, financial administration, and regulatory compliance activities. The position involves maintaining accurate financial and company records, coordinating statutory and compliance requirements, and supporting smooth day-to-day business operations, with in-person meetings required approximately once per month. Key Responsibilities Maintain bookkeeping and expense records • Prepare and process invoices, payments, and supplier reconciliations, • Monitor accounts payable and receivable balances, • Support VAT and accounting submissions with external accountants, • Assist with monthly financial reporting and account reconciliations, • Maintain financial records and documentation for audit and compliance purposes, • Manage Companies House and company compliance filings, • Maintain organised company and product records, • Review contracts and highlight key points when required, • Support operational and administrative business processes Qualifications • Understanding of Regulatory Compliance and related processes and standards, • Strong Analytical Skills, • Attention to detail and ability to work independently, • Bachelor’s degree in Accounting, Business studies, or a related field is preferred, • UK resident with right to work

A leading construction and engineering services business with a strong reputation for quality, safety and delivery across the UK. Operating at scale in an environment where people, performance and precision matter, the business is entering an exciting phase of expansion under newly appointed HR leadership. This is a business with serious growth ambitions, investing in new contracts, people capability and infrastructure. As the organisation scales, it's building a modern, commercially focused People function that supports its operational excellence and long-term success. The HR Business Partner position is designed to provide hands-on partnership to Managing Directors and senior operational leaders across major divisions. You'll be the go-to HR adviser for your business area, balancing day-to-day pragmatism with longer-term strategic input. Working closely with the HR Director, you'll play a key role in shaping a proactive, service-oriented HR team and embedding consistent, best-practice people standards across sites and projects. This is a five-day-a-week, office-based role - ideal for someone who thrives on face-to-face relationships, collaboration and visibility in a fast-moving operational setting. Key Responsibilities • Partner with divisional MDs and senior leaders to deliver practical, commercially sound people solutions that support business delivery and growth., • Lead workforce planning and resourcing initiatives to attract, develop and retain skilled blue-collar and professional talent across multiple sites., • Coach and support managers to build leadership capability, drive accountability and manage performance effectively., • Advise on employee relations, organisational design, succession planning and talent development., • Ensure fair, consistent and pragmatic ER outcomes, balancing compliance with operational needs., • Collaborate with colleagues across Reward, Learning & Development and Wellbeing to implement company-wide initiatives., • Use data and insight to identify trends, workforce risks and opportunities for improvement., • Promote an inclusive, safety-first and values-driven culture across all parts of the workforce. We're looking for a confident, down-to-earth HR professional who understands the realities of a site-based, delivery-driven environment. Someone comfortable influencing at all levels, with the resilience and credibility to make things happen. You'll bring: • Strong generalist HR experience gained in construction, civil engineering or a comparable operationally complex, site-based sector (essential)., • Proven credibility partnering with senior leaders and operational teams., • Deep understanding of workforce planning and resourcing challenges in project-based environments., • Sound working knowledge of employment law, employee relations and change management., • A pragmatic, commercially aware mindset with strong interpersonal skills. Why Join • Work directly with the HR Director committed to developing a best-in-class People function., • Be part of a high-growth company with clear progression opportunities as the team expands., • Play a visible role in shaping the organisation's next chapter of growth and culture., • Join a collaborative, values-driven environment where HR is integral to business success.

I am delighted to recruit for a HR Systems Analyst position based in London. This position focuses on optimising HR data reporting and analytics, ensuring data quality for HR centres of excellence, and supporting operational improvements across HR processes. The successful candidate will contribute to enhancing reporting capabilities, maintaining data integrity, and collaborating across teams to support governance and compliance. Key Responsibilities • Previous hands-on experience with a major HR platform. Ability to quickly learn new reporting tools and understand HR data structures., • Maintain and refine scheduled and ad-hoc reports based on feedback, operational changes, or strategic priorities., • Assess current reporting practices and recommend enhancements to improve efficiency and usability., • Prepare accurate data extracts and reports using appropriate analytical methods., • Develop and standardize reporting formats to support ongoing HR and organizational needs., • Implement quality assurance procedures to ensure data accuracy, completeness, and security., • Investigate and resolve data inconsistencies, identifying root causes and proposing corrective actions., • Design and implement new reports to support evolving HR processes and system updates., • Collaborate with HR colleagues to identify opportunities for automation and process streamlining, particularly in payroll and related services., • Partner with other departments such as finance, risk, and audit to ensure strong controls and compliance frameworks are in place., • 2–4 years of experience in HR data and systems, with a solid understanding of HR operations and workflows., • Strong proficiency in spreadsheet and presentation tools., • Excellent analytical and problem-solving abilities., • Clear and confident communication skills., • High level of discretion when handling sensitive information., • Strong attention to detail and commitment to data accuracy., • Ability to manage multiple priorities and adapt to changing demands while meeting deadlines. How to apply This role offers a competitive package of up to £60,000 p.a. + bonus and hybrid working. If you would like to learn more, please apply or contact Anton Blades at Frazer Jones via for a confidential discussion. We are recruiting heavily across the HRIS/HR Technology space, so even if this project isn’t the perfect fit, I’d still love to connect.

Now Hiring: Store Manager Location: London, United Kingdom Contract: Full-time / Permanent We are partnering with a luxury fashion house seeking an experienced and service-driven Store Manager to lead one of its key retail locations in London. This role offers the opportunity to represent a brand defined by craftsmanship, heritage, and an elevated customer experience—where attention to detail, leadership presence, and discretion are essential. The Role As Store Manager, you will be responsible for the overall success of the boutique, driving commercial performance while delivering a refined, personalised client experience. You will uphold the brand’s standards across service, presentation, people development, and operations. Key Responsibilities Client Experience & Brand Representation • Deliver an exceptional, tailored client experience aligned with luxury service standards, • Build and nurture long-term client relationships and VIC engagement, • Act as a brand ambassador, embodying the house’s values at all times Sales & Commercial Excellence • Drive store performance and achievement of sales and KPI objectives, • Analyse results and implement action plans to maximise growth, • Lead by example on the sales floor, elevating the client journey and encouraging repeat visits Boutique Standards & Operations • Ensure impeccable visual merchandising and boutique presentation, • Oversee stock management, inventory processes, and operational excellence, • Ensure compliance with brand policies, procedures, and retail standards Team Leadership & Collaboration • Recruit, lead, and develop a high-performing retail team, • Foster a professional, service-led, and collaborative team culture, • Proven experience in a Store Manager or senior management role within luxury or premium retail, • Strong leadership presence with excellent communication skills, • Client-centric mindset with a refined, service-driven approach, • Commercially aware, detail-oriented, and highly organised, • Flexible availability, including weekends Why This Opportunity • Join a brand recognised for excellence, craftsmanship, and quality, • Work in an environment where client relationships are central, • Opportunity for professional growth within a premium retail setting, • Be part of a culture that values consistency, discretion, and high standards Due to high application volumes, only shortlisted candidates will be contacted.

Our client is a crypto-native venture studio and DeFi trading firm backed by a global proprietary trading firm. They build, fund, and scale foundational blockchain ventures — taking ideas from zero to one and deploying them at institutional scale. Their advantage lies in deep expertise in market infrastructure, hands-on product execution, and access to committed liquidity and leading ecosystem partners. The Role: As they expand their portfolio, we are seeking a dynamic Head of Business Operations to oversee the daily operations and drive operational excellence across our diverse ecosystem of projects. Key Responsibilities: • Develop and implement operational strategies to drive efficiency, scalability, and effectiveness across all projects within Ergonia Labs., • Translate strategic objectives into operational plans across business lines, including venture studio, trading, and protocol ventures., • Lead Liaison with internal and external stakeholders, including DRW, Cumberland, legal advisors, vendors, and development partners., • Oversee entity formation, banking infrastructure, ensuring alignment with legal, financial, and regulatory standards., • Deliver clear operational reporting and actionable performance insights to senior leadership and key stakeholders., • Coordinate cross-functional teams, ensuring alignment between Finance, HR, and Legal to deliver on business goals., • Optimize resource allocation to maximize performance and support strategic initiatives., • 7+ years of experience in business operations, with a strong background in fintech, venture capital, or the crypto industry., • Proven leadership experience in managing cross-functional teams, with excellent project management skills., • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions., • Excellent communication and interpersonal skills, capable of effectively engaging with internal stakeholders and external partners., • Experience in developing operational policies and procedures that drive efficiency and promote best practices., • Passion for technology and innovation, coupled with a strong entrepreneurial spirit.

The Opportunity We are seeking an experienced and commercially astute Head of Estates to lead the delivery of facilities and estate management services across a large scale residential estate in London. This is a senior leadership role responsible for overseeing all hard and soft services, ensuring full statutory and health & safety compliance, and driving service excellence across the estate. You will play a pivotal role in developing and implementing estate strategies, enhancing stakeholder relationships, managing operational risk, and leading a multi-disciplinary on-site team to deliver best in class estate management. The Role As Head of Estates, you will be responsible for the strategic and operational leadership of the estate, ensuring compliance, financial control, service delivery excellence and strong client engagement. • Lead the mobilisation and ongoing management of the estate, working closely with site teams and third-party contractors., • Oversee the delivery of all hard and soft services, including public realm, security, cleaning, waste management and maintenance operations., • Manage and review the planned preventative maintenance (PPM) programme across all building systems., • Oversee fire and life safety systems and ensure full compliance with current legislation and best practice., • Carry out and oversee regular inspections of common areas, basements and external fabric to ensure a safe, clean and well-maintained environment., • Ensure contract management processes deliver value for money and high service standards., • Develop, implement and maintain management systems for buildings, facilities and public realm areas., • Ensure all obligations under the Property Management Agreement, KPIs and SLAs are delivered in a proactive and compliant manner., • Support estate-wide events, placemaking initiatives and community engagement programmes., • Ensure lease obligations are understood and adhered to on behalf of landlord and tenants., • Client Relationship Management, • Understand the client’s strategic objectives and develop property management plans to support those objectives., • Maintain strong working relationships with key stakeholders including leaseholders, occupiers and client representatives., • Prepare and present detailed board reports and client recommendation papers., • Provide regular formal and ad-hoc reporting on estate performance., • Encourage open communication and proactively seek feedback to drive continuous improvement., • Support strategic initiatives aimed at achieving sector excellence and industry recognition., • Take overall responsibility for facilities and environmental policies, procedures and compliance across the estate., • Work collaboratively with compliance and health & safety specialists to ensure full statutory adherence., • Establish and maintain emergency procedures and safe systems of work., • Ensure accidents, near misses and risks are properly reported, recorded and mitigated., • Support ESG initiatives and environmental performance targets where required., • Advise senior stakeholders immediately of any major incidents, risks or threats., • Lead, manage and develop the Estate Services team and oversee all soft service teams., • Set objectives, conduct performance reviews, identify training needs and make salary recommendations., • Ensure recruitment of team members follows company policy and supports operational excellence., • Drive a strong customer service culture across all departments., • Ensure the team has appropriate resources and support to deliver a consistently high standard of service., • Support service charge budgeting and reconciliation processes., • Review and monitor expenditure against approved budgets., • Ensure purchase orders and invoicing processes are managed in accordance with company procedures., • Benchmark services against comparable estates and recommend improvements where required., • Contribute to reporting and financial oversight in collaboration with finance teams. The Person We are seeking a strategic and operationally strong estates professional with proven leadership experience in residential or mixed-use environments. You will demonstrate commercial awareness, strong technical knowledge, and the ability to lead teams while maintaining exceptional stakeholder relationships. Discretion and confidentiality are essential, as the role may involve access to residents’ homes in their absence. Skills & Experience Essential Qualifications • IOSH or NEBOSH qualification, • Proven track record in senior estates or facilities leadership roles, • Strong experience managing hard and soft services, • Third-party contractor management, • Fire and life safety system oversight, • Experience preparing detailed board reports and client recommendation papers, • Strong understanding of UK health & safety legislation and compliance best practice, • Experience in utility management, • Demonstrable experience dealing with residents and tenants on a day-to-day basis, • Experience managing and developing teams

Job Title: Account Director Location: London, United Kingdom. 2 days working remotely possible Start Date: ASAP Sector: Content Production Agency (Job would involve International Clients) Reporting to: Group Account Director Role Overview We are seeking an Account Director to lead and grow key international client relationships within our agency. This role ideally requires knowledge of the media ecosystem and its integration with content production. Support in orchestrating the set up will be required. Candidate will need to have a strong growth mindset as part of the job will involve growing scope of work and possibly participating to Tenders when relevant. The candidate will act as a trusted business partner for clients, operating autonomously (yet reporting to one Group Account Director on all accounts listed above). He or she will be engaging with multiple stakeholders across client organisations. The role combines client leadership, strategic thinking, commercial growth and internal orchestration. Ability to travel at times (especially at initial phase) is important. Key Responsibilities Client Leadership & Relationship Management • Serve as a senior, day-to-day lead for a portfolio of international accounts., • Build strong, long-term relationships with client stakeholders at multiple organisational levels (procurement, digital, brand operations, business leads, etc.) and in Region., • Act as a strategic advisor, ensuring the agency’s output aligns with clients’ business objectives and operational realities., • Develop and oversee integrated strategies combining media, content production and activation., • Demonstrate a strong understanding of the media landscape (digital, social, paid, owned, platforms) and how it connects to content creation and distribution., • Translate client business challenges into actionable, integrated solutions in collaboration with internal media, strategy and production teams., • Drive organic growth across existing accounts through upsell and cross-sell initiatives., • Identify and develop new revenue opportunities aligned with client needs and agency capabilities., • Contribute to proposals, scopes of work and commercial negotiations., • Lead cross-functional teams (production, creative, media, strategy) to deliver high-quality work on time and on budget., • Provide clear direction, prioritisation and decision-making across complex projects., • Mentor and support more junior account team members, setting high standards of excellence., • Act as a role model for collaboration, accountability and client-centric thinking., • Report to Group Account Director overseeing all operations. Required Experience & Skills Essential • 6+ years’ experience in an account leadership role within a communication, media or content production agency., • Strong understanding and insight into content production processes, outputs and best practices, including how this integrates with the media ecosystem, • Proven experience managing large, complex international clients., • Demonstrated ability to drive account growth and deliver commercially successful outcomes., • Excellent communication, presentation and stakeholder management skills., • Fluent English (written and spoken). Other language welcome, more specifically French but not mandatory at all., • Experience working across multiple markets and cultures., • Strong analytical skills and comfort working with performance data., • Experience coaching and developing junior team members as well as coordination cross functions, • Growth-oriented and commercially minded., • Proactive, solution-driven and resilient under pressure., • Comfortable navigating ambiguity and complex organisational environments., • Strong leadership presence with a collaborative mindset., • Willing to travel (short trips) to meet clients when required. Non frequent travels needed but might be required slightly more frequently at early stage to build confidence and relationship with regional clients. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Part II Architectural Assistant | High-End Residential | London Hybrid Working + Fantastic Package We’re looking for talented Part II Architectural Assistant's to join a renowned London studio celebrated for its high-end residential projects. This is a fantastic opportunity to develop your career in a practice that blends design excellence with technical rigour, delivering complex and inspiring schemes across the city. What we’re looking for • Part II qualified with proven experience on high-end residential projects., • Confident and proficient in Revit (must have requirement), • Must hold the right to work in the UK (unfortunately, visa sponsorship is not available) Key Responsibilities • Contribute to the design and delivery of commercial projects, from early concept stages through to technical design, • Work collaboratively within project teams, supporting senior architects and associates, • Produce drawings, models, and presentations using Revit and other industry-standard software, • Assist with the preparation of planning and building regulation submissions, • Coordinate with consultants, engineers, and contractors to ensure design intent is maintained, • Support the production of detailed technical information and construction packages, • Participate in design reviews, workshops, and client presentations Why join? As part of the team, you’ll enjoy a range of benefits that go beyond the basics: • Hybrid working policy – option to work from home 1-2 days a week after successful probation., • Opportunity to take 10th working day of the fortnight off by compressing contracted hours over the 9 previous days, • 20 days’ annual leave plus bank holidays, increasing by 1 day per year up to 25 days, • Office closure at Christmas (up to 5 additional paid days off), • Enhanced Parental Leave (based on length of service), • Opt-in salary sacrifice pension scheme, • Discretionary annual bonus based on company profitability, if and when awarded, • Social events, • A friendly, inclusive, and sociable office atmosphere, • Support for Part III training may be available, including loans for fees (potentially written off after two years) and up to 10 days’ study leave, subject to approval and operational needs., • and more! How to apply If you’re passionate about delivering great architecture and ready to take the next step in your career, we’d love to hear from you. Please apply today with your CV and have a portfolio ready to share if you are contacted, thank you!

Head of Sales Location: Prime Central London (Knightsbridge / Belgravia / Kensington area) Salary: Competitive basic salary (initial guarantee) + on-target earnings up to £120,000+ p.a. Perks: Car allowance or company car About the Role We are seeking an experienced and commercially driven leader to take charge of our Prime Central London office, overseeing all aspects of performance, growth and client service delivery. This is a senior leadership position with strong emphasis on team motivation, sales excellence and operational accountability within one of London’s most prestigious residential markets — handling properties up to £35 million. Reporting directly to senior leadership, the Head of Office will be responsible for managing day-to-day office performance, driving profitability, and ensuring exceptional client experiences across the team. Key Responsibilities • Lead, inspire and develop a high-performing sales team, setting a positive culture and clear performance expectations., • Monitor and drive key performance metrics, including lead generation, viewings, offers, conversion rates and revenue outcomes., • Achieve personal and office financial targets, maximising fee income and overall business profitability., • Deliver tailored, high-quality advice and transaction support to a sophisticated client base., • Build and manage a strong pipeline of applicants; conduct client needs assessments and market appraisals., • Arrange and attend property viewings, facilitate negotiations and successfully close deals., • Proactively canvass and secure new business opportunities in prime residential markets., • Maintain regular communication with clients, solicitors and market contacts by phone, email and in person., • Act as a visible and respected ambassador in the PCL property market, recognised for credibility and influence., • Accurately forecast earnings and contribute to business planning aligned with broader organisational goals., • Support initiatives to enhance revenue, operational efficiency and client satisfaction., • Uphold professional compliance, confidentiality, and ethical standards at all times. Person Specification Experience & Skills • Proven track record in prime residential property sales, with demonstrable success as a fee-earner in London’s high-end market., • Strong leadership experience, able to motivate and manage a team to deliver commercial results., • Excellent client-facing skills with polished telephone manner and professional communication style., • Self-starter and highly organised; works effectively under pressure and able to manage competing priorities., • Deep understanding of the Prime Central London property market and current trends., • Comfortable with business planning, forecasting and commercial decision-making. Why This Role Matters This is a leadership position with significant autonomy and commercial impact. The successful candidate will be pivotal in shaping the office’s success, developing lasting client relationships and representing the brand in one of the most dynamic residential markets in the world. This role offers meaningful upside through performance-linked earnings, a supportive structure for growth, and the chance to lead a team within a high-profile London environment.

Public Sector Business Development Director Role Overview At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to Microsoft AI Business Solutions, shape end-to-end transformational journeys, and deliver real business value to our clients. The core element of the role is to drive new business in Central Government clients through collaborating with the broader firm, owning the Microsoft alliance within the sector and leveraging your industry connections to identify new opportunities and building partnerships to overseeing bids and ensuring successful delivery. This role requires a blend of strategic vision, operational excellence, and a deep understanding of the public sector landscape. As part of this role, you will lead our teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partner Microsoft. You will also be a key part of the governance layer within the practice ensuring compliance and quality is at the heart of our sales approach. This role is crucial in shaping the sales and pre-sales strategy, delivering high-impact presentations, and demonstrating the value of solutions to potential clients. The Director will also play a key role in building and maintaining strategic relationships with key stakeholders, both internally and externally. You will be responsible for driving revenue growth and market share within the public sector, predominantly Central Government, focusing on Microsoft solutions and services within the AI Business Solutions pillar. This is a critical role for our firm, and we are looking for a proven leader with a strong track record of success in selling complex solutions to the Public Sector. Key Responsibilities Develop and Execute Strategy: • Create and implement a comprehensive business development strategy for Central Government, aligning with organisational goals and market trends. Achieve and exceed individual and team sales and business origination targets through leading the end-to-end sales process, ensuring profitability and client satisfaction Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Pipeline Generation: • Identify, qualify, and pursue new business opportunities within Central Government departments and agencies, building a robust pipeline to achieve growth targets. Lead on sales excellence, identifying opportunities for improving pre-sales processes, tools, and methodologies to enhance efficiency and effectiveness. Stakeholder Engagement & Collaboration: • Build and maintain strong relationships with key government stakeholders, industry partners, and internal teams to position the organisation as a trusted advisor. Collaborate with other teams within KPMG, including delivery, marketing, and technology. Particularly in large scale transformation programmes (typically greater than £2m) where your role will be to lead and augment bid teams. Thought Leadership: • Actively participate in industry events, conferences, and networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: • Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Governance and Compliance: • Ensure all business development activities adhere to internal governance, quality standards, and public sector procurement regulations. Lead on risk processes and model leading practice to the team. The Person • Extensive experience in business development sales, with a proven track record of winning and delivering complex deals in the public sector, ideally Central Government. Demonstrative sales experience working in large matrix organisations with senior stakeholders from either large consulting organisations or system integrators to develop pipeline leveraging alliances and strategic partnerships., • Strong understanding of government procurement processes, frameworks, and compliance requirements., • Passionate about talking to clients on current technology issues and market direction and seeks collaborative ways of working with both clients, technology alliances and KPMG teams., • Strategic thinker with creative problem-solving skills and the ability to navigate ambiguity. Exceptional leadership and people management skills, with a proven ability to lead, motivate, and develop high-performing teams., • Strong strategic planning skills, with the ability to develop and execute innovative sales strategies, • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively., • Deep knowledge of Microsoft technologies and how these align to client challenges in complex digital transformation programmes., • Flexible and resilient – this team works at a fast pace, so you will be priority focused, detail-conscious, dedicated, and able to work calmly under pressure and be adaptable Certifications and Education • Bachelor's degree in business administration, marketing, or equivalent, • Proven experience in sales, with a track record of success in selling Microsoft solutions to the public sector, • Strong understanding of the public sector landscape and the challenges and opportunities faced by government agencies, • Deep knowledge of data analytics and related technologies, including cloud computing, artificial intelligence, and machine learning, • Excellent communication, presentation, and negotiation skills, • Proven leadership ability, with a track record of building and motivating high-performing teams.

Cobalt is working with a leading real estate investor, developer and operator to appoint a Senior Project Manager to lead the delivery of complex hotel-led developments across London and the UK. Our client is a privately owned real estate business with a strong track record of delivering high-quality hotels, student accommodation and mixed-use schemes. Operating as a fully integrated platform, they manage projects from acquisition through to handover and operation, with a reputation for quality, design excellence and long-term value creation. The role This is a senior, delivery-focused project management role, responsible for taking major schemes through procurement, construction and handover. The successful candidate will act as the day-to-day lead on site and with the wider professional team, ensuring projects are delivered safely, on programme, within budget and to a high operational standard. You will work closely with internal development, commercial and operational teams, as well as external consultants and contractors, and will play a key role in managing risk, programme and quality across multiple workstreams. Key responsibilities include: • Leading the delivery of large-scale hotel and living sector projects from pre-construction through to practical completion and handover., • Managing main contractors and professional teams to ensure contractual, programme and quality obligations are met., • Overseeing construction programmes, reporting progress and risks to senior stakeholders., • Managing change control, cost reporting and coordination with commercial teams., • Ensuring compliance with statutory requirements, planning conditions and funder obligations., • Driving high standards of health, safety and build quality on site., • Coordinating handover to operations teams, including defect management and close-out documentation. Skills and experience required • Proven experience delivering complex construction projects in a project management or senior project delivery role., • Hotel project experience is highly desirable, particularly through construction and operational handover., • Strong understanding of contractor procurement, contract administration and site delivery., • Working knowledge of UK planning, building regulations and construction best practice., • Experience managing programmes, budgets and risk on multi-million-pound schemes., • Confident communicator, able to lead multidisciplinary teams and engage senior stakeholders. Interviews are underway, so early applications are encouraged. Due to the volume of applications received, if you do not hear back from us, please assume your application has been unsuccessful on this occasion. If you require any reasonable adjustments or additional support during the recruitment process, please let your Cobalt consultant know.

Crisil Integral IQ delivers solutions and analytics to top financial institutions, driving strategic transformation, risk optimization, and operational excellence. Our offerings across research, risk, lending, analytics and operations have empowered clients to navigate complex markets, mitigate risks and unlock new opportunities. Our domain expertise, innovative solutions, and future-ready technologies such as AI and data science give clients the confidence to accelerate growth and achieve sustainable competitive advantage. Our globally diverse workforce operates in the Americas, Asia-Pacific, Europe, Australia and the Middle East. The Data Platform Engineering Strategy Lead provides senior-level leadership to define, modernize and scale enterprise data platforms supporting Payments and Transaction Banking. The role blends platform architecture strategy with hands-on engineering oversight to enable high-volume, low-latency payments data use cases across clearing, settlement, liquidity and regulatory reporting. The position focuses on cloud-native data platforms, AI/ML enablement and governance-aligned delivery in a highly regulated, large-scale banking environment. Key responsibilities: 1. Data Platform Strategy & Architecture • Define and own a multi-year data platform engineering roadmap aligned to Payments and Transaction Banking priorities (e.g., real-time payments, ACH, SWIFT, clearing and settlement)., • Establish cloud-native and lakehouse-style reference architectures, balancing near-term delivery with long-term modernization and cost efficiency., • Translate architecture principles into pragmatic, implementable guidance for engineering and delivery teams. 2. Payments Data Modernization & Scale • Lead modernization of legacy data warehouses and integration layers into scalable, cloud-ready platforms supporting high-volume transactional data., • Enable ISO 20022-aligned data models, enriched payment event data and standardized integration patterns across batch and streaming use cases., • Support data quality, reconciliation and lineage requirements critical to payments operations and downstream risk, finance and regulatory reporting. 3. Emerging Technology & AI/ML Enablement • Assess and selectively adopt emerging data and analytics technologies (e.g., distributed query engines, open table formats, streaming frameworks, graph and NoSQL stores)., • Evaluate AI/ML use cases for payments data (e.g., anomaly detection, fraud signals, liquidity forecasting) with focus on scalability, risk and value realization., • Define platform patterns for ML lifecycle management (MLOps) and secure integration into enterprise data platforms. 4. PoC-to-Production & Value Realization • Sponsor and govern proofs of concept, ensuring clear success criteria, engineering guardrails and alignment with enterprise standards., • Industrialize validated solutions into reusable accelerators, templates and patterns., • Quantify business impact and ROI to support prioritization and scaling decisions. 5. Governance, Risk & Compliance Alignment • Ensure alignment with enterprise data governance, metadata, lineage and data quality standards. Embed regulatory and conduct-risk considerations (e.g., data privacy, auditability, model risk) into platform and solution design., • Promote responsible AI and controlled technology adoption in regulated payments environments. 6. Stakeholder Engagement & Enablement • Act as a trusted advisor to payments business leaders, technology teams and risk/compliance stakeholders., • Drive data literacy, best-practice adoption and engineering standards across distributed teams., • Influence platform investment and delivery decisions through clear articulation of trade-offs, costs and benefits. Skills required: • 10+ years of experience in data engineering and/or data architecture within large-scale, cloud or hybrid environments., • Proven background in Payments or Transaction Banking data domains (e.g., real-time payments, ACH, SWIFT, clearing and settlement)., • Hands-on expertise with modern data platforms and lakehouse architectures (e.g., Databricks, Snowflake) and cloud-native services., • Strong experience with streaming and event-driven data processing (e.g., Kafka) and ETL/ELT patterns., • Advanced proficiency in Python and SQL for data engineering, automation and analytics pipelines., • Solid understanding of AI/ML concepts, MLOps and integration of models into enterprise data platforms., • Practical knowledge of data governance, metadata, lineage and data quality tooling in regulated environments., • Demonstrated ability to translate architecture strategy into executable delivery patterns and influence senior stakeholders., • Experience operating in Agile / scaled-Agile delivery environments. 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Our Client: Join a high-growth technology and AI consultancy recognised for delivering exceptional outcomes across Defence, Healthcare, Finance, and Commercial sectors. Our client has built a reputation for solving some of the most complex data challenges in government and enterprise, earning industry recognition for innovation, engineering excellence, and strategic impact. Following a landmark acquisition by a global consulting powerhouse in 2025, the client now combines boutique technical expertise with global scale, creating an exceptional environment for ambitious engineers. As a Full Stack Data Engineer, you will join a consultancy where AI meets deep engineering capability. Our client is trusted to deliver transformational data platforms that support smarter decision-making across a wide range of industries. The Full Stack Data Engineer role offers the opportunity to work on projects that genuinely make a difference, applying advanced analytics, AI, and Palantir technologies to real-world challenges. The Full Stack Data Engineer position is hands-on and consultative, blending software engineering, data engineering, and problem-solving. You will collaborate closely with clients and internal teams to design, build, and deploy end-to-end solutions. Whether operating as a Junior Full Stack Data Engineer or at Senior Manager level, you’ll play a key role in shaping technical delivery and trusted client relationships. Our client invests heavily in learning, innovation, and career progression, supporting engineers with cutting-edge tools, exposure to high-impact projects, and the backing of a global consultancy network. Flexible working and a collaborative, curiosity-led culture underpin everything they do. Take the opportunity to grow your career as a Full Stack Data Engineer while shaping the future of AI-driven decision-making. You’ll have the opportunity to: • Work alongside industry-leading engineers, data scientists, and consultants., • Deliver AI-enabled, data-driven solutions across public sector, healthcare, finance, and commercial industries., • Design and build end-to-end platforms as a Full Stack Data Engineer using Palantir and modern data technologies., • Apply advanced analytics and machine learning to real-world challenges., • Influence technical direction and best practice across complex programmes., • Mentor and develop junior engineers while contributing to a culture of engineering excellence. Key Responsibilities: • Break down complex client problem sets and design innovative solutions using Palantir technologies., • Build and maintain robust data pipelines and ETL processes., • Develop operational workflows and decision-support tools that transform client operations., • Collaborate with colleagues to implement AI and machine learning models., • Apply strong software engineering principles to deliver scalable, reliable platforms., • Mentor peers and support the development of junior Full Stack Data Engineers., • Build trusted, long-term relationships with clients as a technical advisor. Key Requirements: • Proven experience as a Full Stack Data Engineer or similar engineering role., • Strong skills in Python, SQL, and TypeScript., • Experience with Palantir Foundry, Gotham, or comparable data platforms (preferred)., • Solid understanding of data engineering, ETL pipelines, and workflow orchestration., • Interest in AI, machine learning, and emerging technologies., • Strong communication skills and a collaborative, consulting mindset., • Curiosity, adaptability, and a desire to deliver real-world impact. Why Join: • Join a fast-growing AI consultancy with the backing and scale of a global organisation., • Work on high-impact projects across public sector, finance, healthcare, and commercial industries., • Gain deep exposure to Palantir, AI, and advanced analytics., • Accelerate your career as a Full Stack Data Engineer in a supportive, high-performance environment., • Be part of a culture that values innovation, collaboration, and bold ambition.

Business Manager - Corporate Services Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? The Business Manager will play a pivotal role in shaping and driving the vision for Howden’s Corporate Services function, which operates as our Global Business Services (GBS) capability. Corporate Services is in its early stages of maturity, and this role will be instrumental in building scalable, high-quality services that deliver value across the entire Howden Group. This is a strategic and operational leadership role, acting as a trusted advisor to the Group Head of Corporate Services and a key liaison across senior stakeholders. Business Manager will ensure alignment of priorities, drive execution of critical initiatives, and embed a culture of continuous improvement and service excellence. You will have the opportunity to gain valuable experience that fosters continuous growth and development. We expect you to demonstrate strong analytical skills, a keen ability to solve problems on the fly, and adaptability in a fast-paced, dynamic environment. With a mindset of innovation and curiosity, you will embrace challenges and turn them into opportunities for success. What will you be doing? Key Responsibilities Strategic Leadership & Vision • Partner with the Group Head of Corporate Services to define and articulate the vision, strategy, and roadmap for the Group Corporate Services (GCS) function. Build group-wide services which are efficient, scalable, and compliant, • Drive forward change and run – translating strategic objectives into actionable plans and ensure delivery against agreed milestones., • Monitor industry trends and best practices to position Group Corporate Services as a world-class capability. Operational Excellence • Oversee the design and implementation of core services to support the Group’s growth. Build out end to end value streams to bring together siloed operating areas to successfully deliver for the organisation, e.g., Source to Pay (Procurement, TPRM, and Finance Ops), Travel and Expense, Property and Facilities, HR Operations., • Establish governance frameworks, performance metrics, and reporting mechanisms to track progress and drive accountability. Drive analytics to measure where we are today, and conduct analysis to identify gaps and root cause where we are falling short, • Identify and mitigate risks to ensure smooth execution of transformation initiatives., • Kick off new transformation initiatives to enable Group Corporate Services to successfully deliver on its vision and objectives. Stakeholder Engagement & Communication • Act as a central point of coordination between Group Corporate Services and business units globally., • Prepare executive-level communications, presentations, and updates for senior leadership, ensuring clarity and impact., • Foster strong relationships with internal stakeholders to ensure buy-in and adoption of new services., • Deputise for the Group Head of Corporate Services when required, representing their views and priorities. Team Development & Culture • Support the development of a high-performing Corporate Services team, promoting collaboration and innovation., • Champion a culture of service excellence and continuous improvement across the function., • Be the drumbeat for Corporate Services – maintain momentum on priorities, ensure consistent communication, and keep the function aligned and energized around its goals. What are we looking for? Skills & Experience • Proven experience in a Business Management, Chief of Staff, Strategy, or Transformation role within a complex, global organization., • Strong understanding of Global Business Services or shared services models., • Exceptional stakeholder management and communication skills, with the ability to influence at senior levels., • Track record of delivering large-scale operational transformation programmes, from strategy and design, through to implementation and continuous improvement, • Highly organized, analytical, and comfortable operating in an evolving, fast-paced environment.

Retail Manager Luxury Fragrance Brand Location: London Sector: Luxury Fragrance Employment Type: Full-time Our client is a globally recognised luxury fragrance brand, with a presence in major international cities, the company currently operates a multisite location presence in the UK, and continues to strengthen its position within the UK luxury market. About the Role: The business is seeking an experienced Retail Manager to oversee its UK retail operations, managing each location. Reporting into the international head office, this role will take ownership of retail performance, team leadership, operational excellence, and brand representation across multiple points of sale. The Retail Manager will play a key role in driving sales, elevating customer experience, and ensuring consistent execution of the brand’s luxury standards. The ideal candidate will bring significant experience within luxury retail, with a strong background in managing multiple points of sale and leading high performing teams. Key Responsibilities: Retail Operations • Oversee day to day retail operations across multiple UK points of sale: boutique and department store locations, • Ensure consistent brand standards, operational excellence, and customer experience across both sites, • Manage staffing, scheduling, inventory control, and in-store execution, • Monitor sales performance, KPIs, and budgets in collaboration with the head office, • Recruit, train, coach, and develop retail teams across multiple locations, • Support relationships with department store partners and key stakeholders, • Support local retail marketing initiatives in coordination with the central Marketing & PR team, • Ensure strong brand presentation and storytelling within both retail environments Requirements • Seasoned experience in luxury retail, • Proven experience managing multiple points of sale (boutique and/or department store environments), • Previous experience as a Retail Manager, Multisite Manager, or Senior Store Manager, • Strong commercial awareness with experience working to sales targets and KPIs, • Good understanding of the UK luxury retail landscape and department store operations Skills & Competencies • Strong leadership and people management skills with a hands-on approach, • Excellent communication and interpersonal abilities, acting as a brand ambassador, • Organised, commercially minded, and detail-oriented, • Fluency in English; additional languages are an advantage

Senior Technical Manager & Technical Manager – Data Centre / Mission Critical Services • Senior Technical Manager Salary: £85,000 + Car + Bonus + Mgmt Benefits., • Technical Manager Salary: £75,000 + Car Allowance + Paid Overtime + Mgmt Benefits Overview A leading global provider of integrated facilities and corporate real estate management is actively recruiting for multiple critical roles: Senior Technical Manager and Technical Manager to join their Data Centre Operations and Critical Engineering division. These are exceptional opportunities for experienced professionals who bring deep technical expertise, a proactive mindset, and a passion for operational excellence in mission-critical environments. The Role The successful candidates will demonstrate strong technical leadership with a risk-based approach to operations. Both roles are central to the management and delivery of technical excellence across a campus portfolio of data centres and critical environments. Working closely with the technical team and reporting to senior leadership, you will be a key point of contact for technical queries, compliance, and high-performance service delivery. Your focus will be on maintaining robust technical standards while ensuring the safety, reliability, and integrity of the site's critical infrastructure. Core Responsibilities • Lead technical operations to ensure optimal performance and compliance across all critical services., • Act as a technical authority for permits, risk assessments, and method statements., • Ensure all personnel under your direction operate safely, professionally, and in line with industry best practices., • Conduct investigations and produce reports for any incidents, breaches, or safety concerns., • Lead or attend client meetings as the technical representative., • Oversee and support the training and development of engineering staff, ensuring competency in all aspects of critical systems., • Approve and maintain high standards of technical documentation, including safety programs, switching schedules, SOPs, MOPs, and EOPs., • Manage and review site-specific technical training programs., • Take part in succession planning through mentoring and upskilling of junior engineers., • Act as a Senior Authorised Person (or work towards this designation) for HV/LV systems and confined spaces., • Support audit readiness and compliance across critical systems., • Provide guidance on technical improvements and drive innovation in operational delivery., • Escalate urgent issues and provide technical solutions swiftly and effectively. What We’re Looking For • Experience in mission-critical environments such as data centres, power generation, pharmaceutical, manufacturing, nuclear, or military engineering., • Ideally electrically biased with a broad understanding of mechanical, air conditioning, and building services systems., • Strong leadership capabilities with the ability to manage teams and influence across multiple levels., • Familiarity with compliance and health & safety frameworks in critical environments., • Experience with technical reporting, process creation, and training management., • Able to lead and embed a culture of safety, excellence, and continuous improvement., • Technically confident with a solution-oriented mindset and a focus on risk mitigation. Why Join? • Be part of a globally respected organisation delivering cutting-edge solutions in the data centre sector., • Work within a supportive, forward-thinking technical leadership team., • Play a key role in shaping the future of critical infrastructure operations., • Benefit from a competitive package, ongoing training, and long-term career opportunities in a growing industry. Ideal for ex-forces or professionals from high-reliability industries such as pharmaceuticals, nuclear, manufacturing, or power generation.

We’re looking for an experienced Senior HR Business Partner to join a fast-paced, multi-site Food & Beverage business in London. The business is in an exciting period of growth, making this a great time to join and have real influence as we continue to scale and evolve. This is a highly visible, hands-on role supporting our operational leadership teams and playing a key part in shaping a positive, high-performance people culture. This role is fully office and site based and will suit someone who thrives being close to the business, building strong relationships on the ground and tackling challenges head-on. As Senior HRBP, you’ll act as a trusted partner to our Operations leaders, providing pragmatic, commercially focused HR support across a diverse, multi-site workforce. Key responsibilities include: • Leading on employee relations, including complex case management, disciplinaries, grievances, absence and performance issues, • Partnering closely with Ops teams to support engagement, retention, capability and performance, • Coaching and influencing senior stakeholders with confident, solutions-focused advice, • Supporting and embedding People & Culture initiatives aligned to business goals, particularly as the business grows, • Ensuring consistent application of HR policies, employment law and best practice, • Using people data and insight to inform decision-making and drive continuous improvement, • Acting as a role model for values, behaviours and inclusive leadership across the business We’re looking for someone who is: • An experienced Senior HRBP (or strong HRBP ready for the next step) within hospitality, retail, leisure or another fast-paced, multi-site environment, • Highly confident managing ER in high-volume settings, • Commercially minded, resilient and comfortable operating at pace and through change, • A strong relationship builder who can challenge constructively and influence at all levels, • Passionate about people, culture and operational excellence, • CIPD qualified to level 5 or above.

Project Manager – On-Street EV Infrastructure Delivery Location: London (3 days per week in HQ) Salary: Up to £65,000 base + benefits About the Company A leading international energy and mobility business delivering large-scale EV charging infrastructure across the UK and Europe. The organisation works in close partnership with local authorities to expand safe, reliable, and accessible public charging networks, with a strong emphasis on high-quality delivery, statutory compliance, and operational excellence. The Role The company is seeking a Project Manager to lead the end-to-end delivery of on-street EV charge point installations across London boroughs and local authorities. This is a delivery-focused, compliance-led role suited to someone highly autonomous, detail-oriented, and confident managing civil and electrical contractors in live public environments. The successful candidate will take full ownership of sites from early feasibility through to operational handover, ensuring works are delivered safely, on programme, and to a right-first-time standard. This is a hybrid position requiring three days per week in the London headquarters, with site and borough engagement as required. Key Responsibilities • Manage borough and local authority engagement from site identification through to handover, • Support boroughs with site identification, feasibility assessments, and selection, • Validate site viability (power availability, cost, usage, constraints), • Lead site configuration and ensure designs/drawings are technically robust and buildable, • Manage street works permitting, Section 50 licences, traffic management planning, and installation sequencing, • Coordinate statutory consultations and stakeholder requirements, • Lead contractor mobilisation, chair progress meetings, manage reporting, and proactively resolve delivery challenges, • Ensure compliance with CDM Regulations, H&S standards, and statutory requirements, • Manage contractors against agreed programme, safety, and quality expectations, • Maintain a balanced installation pipeline across boroughs Candidate Profile This role requires someone who can operate independently and confidently identify gaps in delivery or compliance. The successful candidate will be comfortable interrogating detail, challenging assumptions, and holding contractors and stakeholders to account. Essential Experience • Proven project delivery experience in on-street EV infrastructure, utilities, highways, public realm, or similar construction environments, • Strong knowledge of street works processes (NRSWA, permits, Section 50 licences, traffic management planning), • Experience managing civil and electrical contractors in live public environments, • Good working knowledge of CDM Regulations and construction documentation (RAMS, CPPs, risk assessments), • Experience working with local authorities or borough stakeholders, • DNO/IDNO liaison and power feasibility experience, • Full lifecycle project ownership through to operational handover Desirable • EV charging sector experience, • SMSTS / IOSH / NEBOSH or similar, • Experience delivering multi-site or programme-based infrastructure rollouts Additional Requirements • Right to work in the UK If this role is of interest, please apply directly or share any questions to

Human Resources (HR) Operations Manager The Role We’re looking for an experienced and proactive HR Operations Manager to lead the day‑to‑day delivery of our people operations and help shape a positive, values‑driven employee experience at U&C. In this key role, you’ll oversee HR service delivery, systems, data, policies and the employee lifecycle—ensuring our HR function is efficient, compliant and continuously improving. You’ll work closely with the business to drive engagement, wellbeing, performance and talent initiatives, while coaching and developing our HR team. If you’re passionate about operational excellence, employee experience and making a meaningful impact in a growing organisation, we’d love to hear from you. The role is based at our Head Office on New Bond Street, London and regular site visits to our other offices and projects is encouraged. What You’ll Be Doing • Leading day‑to‑day HR operations to ensure an efficient, accurate and timely service across the employee lifecycle., • Managing HR systems, data integrity and reporting., • Overseeing onboarding, lifecycle changes, payroll processes and offboarding., • Driving engagement, wellbeing and culture initiatives across the business., • Managing recruitment activity., • Supporting performance, development and capability processes., • Overseeing benefits administration and supporting annual reward cycles., • Ensuring HR policies are compliant, up to date and consistently applied., • Producing HR metrics and insights for leadership., • Coaching and developing members of the HR team., • Leading and supporting HR improvement projects. What We’re Looking For • Significant experience in HR operations or a similar people-focused role., • Strong understanding of UK employment law, HR policies and best practice., • Proven ability to lead and improve HR processes across the employee lifecycle., • Confident managing HR systems, data accuracy, reporting and GDPR compliance., • Experience managing recruitment operations and supporting performance cycles., • Ability to coach and develop others, with prior line management experience., • Skilled in stakeholder management with the ability to influence and challenge professionally., • Strong organisational, problem‑solving and multitasking abilities., • Excellent communication skills and the ability to support a diverse workforce., • Comfortable working independently, using initiative and managing competing priorities. Why Work With Us Urban&Civic is a purpose‑driven company dedicated to shaping thriving communities and creating long‑lasting impact. We’re proud of our collaborative, people‑first culture and our passion for placemaking, innovation and doing the right thing. With excellent benefits, strong opportunities for professional development and a supportive environment committed to lifelong learning, joining U&C offers an exciting and meaningful career opportunity. You’ll be empowered to grow, contribute and make a real difference. How to apply All applications must be submitted online. To apply, click on the "Apply Now" link below and follow the prompts. Urban&Civic is committed to being an equal opportunities employer and we kindly request that you complete our Equality and Diversity Monitoring Form using the following link: Urban&Civic Equality & Diversity Monitoring Form – Fill out form This role does not require agency input. Please do not forward CVs directly to Urban&Civic employees/managers or the HR team, thank you.

Where Innovation meets Excellence. \n Payment Services Consultant – Financial Services \n Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. \n We are a global consulting firm with an entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth. \n We value a highly-diverse culture where differences are embraced, that want to have a voice with top management and that are rewarded for collective achievement. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best. \n Our consulting business is annually recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. \n As technology continues to disrupt and change the way in which business is done, we are building an enhanced Financial Services offering for our global clients that leverages the already existing strong technology and implementation skill at Infosys with enhanced business consulting to present end to end solutions. \n We are looking to strengthen our team with top talent that can help shape the future of financial services with the key emphasis on Commercial and Corporate Banking. \nTeam\n Financial Services and Insurance practice supports some of the largest global firms and most recognizable local brands to solve their biggest challenges in today’s age of constant disruption. With diverse services, ranging from strategy and advisory to large scale implementations and change initiatives, from business change to operational transformation and leading-edge IT solutions, we help clients shape and achieve their growth agenda for a sustainable future. \nRole\n To be part of or lead consulting engagements that could involve one or more of the following areas : \n\n • Strategy & Blueprint definition\n, • Business consulting around one of more domain areas – Business Analysis, definition of user stories, Functional / Business design, business process design, Architecture etc.\n, • Solution design around Business & IT.\n, • Product, Project & Program management using the Agile model.\n, • To implement industry trends and best practices in the Banking & Payments industry.\n, • Formulate and present Infosys propositions and service offerings.\n, • Develop and build relationships at CXO level.\n, • Provide leadership and mentor junior consultants in the engagement team.\n, • Support development of Market Offerings and participate in Sales Pursuits within the Financial Services sector.\n\n\n, • 3-7 years of experience in management consulting engagements in the Banking & Financial Services industry – specifically focusing on payments including ISO20022, New Payments Architecture, emerging Payment solutions.\n\n\n, • Understanding of E2E payments lifecycle from Channels through to Payment Gateway.\n, • Product knowledge of at least 1 leading Payments processing engine i.e. Finastra, Finacle, Form3.\n, • Exposure to different payment methods and their message types i.e. RTP, RTGS etc.\n, • Good knowledge and understanding of current and emerging UK, European & Global Financial Services industry drivers, regulations, challenges, opportunities and market trends.\n, • A good appreciation of how technology can help drive value for the client’s business and in solving their business problems.\n, • Understanding of business & technology architecture and project/programme management within Banks.\n, • Core consulting skills around problem structuring/solving, facilitating client workshops, stakeholder management, delivering effective presentations are a must.\n, • Strong analytical and conceptual skills. Able to facilitate discussions, analyse and de-construct problems, develop structured solutions and categorise challenges in a project environment.\n, • Ability to synthesise appropriate ideas and actions and communicate these in a clear and succinct manner.\n, • Proven capability of working with clients to drive high level impact consulting assessments & transformation programs across Business & IT.\n, • Experience in Digital transformation using the Agile delivery model and ways-of-working will be a big plus.\n, • To seek out business development opportunities, support bids and pitches, actively own significant firm-building initiatives (e.g. development of new service offerings).\n

Location: London Other locations: Anywhere in Region Date: Sep 11, 2025 Requisition ID: 1626622 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: • Operational management of Tax and Law SaaS solutions and Key Responsibilities but not limited to: • Meet the established total sales targets in collaboration with the Global Tax SaaS Go-to-Market Leader., • Assist member firms with pursuits, demonstrations, commercial discussions, and technical inquiries related to VAT Reporting and e-Invoicing., • Develop a robust network with regional leaders across various service lines, key client account managers, and Markets/BD leaders to strengthen the pipeline in the region and support essential sales and account strategies to meet and surpass targets., • Serve as the go-to expert on the various indirect tax technology assets within the CoE, acting as the primary contact for member firms., • Aid in the preparation of proposals, presentations, and statements of work (SOWs), as well as respond to RFIs/RFPs by clearly articulating EY’s value proposition in relation to customer-defined requirements and suggesting effective solutions., • Provide training to member firms on how to effectively position and demonstrate different assets to clients., • Take responsibility for achieving sales targets in conjunction with the CoE Go-to-Market leader and assist the CoE Leader in reaching overall CoE objectives., • Minimum of 7+ Years of indirect tax software B2B and pursuit management experience, • Hands-on experience of successfully selling and solutioning applications across different technologies, • Successful achievement of set goals / targets in the last three consecutive years, • Expertise in constructing indirect tax solutions with innovative commercial models, • Keen attention to detail and quality, holding yourself to a high standard of work., • Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond., • Ability to multi-task and manage time, delivering within tight timeframes., • Strong presentation skills and ability using Microsoft Office suite. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. \n#J-18808-Ljbffr