Operational support jobs in London - Page 2Create job alerts

Pastry Assistant - Part time Production Site (SW8) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Pastry Assistant to join our Pastry team at our state of the art, exceptionally equipped production kitchen located near Battersea. The benefits our Pastry Assistant will receive are: - 33 days holiday per year on a pro-rata basis (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Pastry Assistant are: - To support the pastry team with various production tasks such as chocolate cutting, pressing crackers & packaging. - Work well within the Pastry team and effectively manage time and tasks The Experience & Qualifications required of our Pastry Assistant are: - Experience working in a similar role within a luxury hotel, restaurant or private member’s club advantageous The working hours: - 30 hours per week If you feel that you have the experience and skills to join our Pastry Team at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

We’re a laid-back, fun-loving pizza joint serving up delicious slices, cold drinks, and great vibes. Our place is all about good food and a welcoming atmosphere. We’re on the hunt for a dynamic Restaurant Manager to lead our team and keep the good times rolling. Job Overview: As the Restaurant Manager, you’ll oversee daily operations, ensuring top-notch customer service, smooth team coordination, and an all-around awesome experience. You’re a natural leader who thrives in a fast-paced environment and loves making people happy. What You’ll Do: Lead floor operations, ensuring customers have a memorable dining experience. Manage and motivate the team with clear communication and support. Handle customer concerns with a smile, keeping them coming back. Assist in hiring, training, and developing team members. Ensure the restaurant stays clean, organized, and ready for action. Oversee opening and closing tasks, maintaining operational excellence. What We’re Looking For: Previous management experience in casual dining. An upbeat, approachable attitude with a love for people and pizza. Strong communication and problem-solving skills. A team-first mindset with a hands-on leadership style. What We Offer: A fun, supportive work environment that feels like family. Flexible scheduling and growth opportunities. Competitive pay and performance-based rewards. Free pizza (of course)!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour

We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.

About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!

We are looking for an energetic and detail-oriented Bar Back to support our bartenders and ensure smooth operations behind the bar. The Bar Back will play a crucial role in maintaining a clean, organized, and well-stocked bar area, allowing bartenders to focus on providing exceptional service to guests. This is an excellent opportunity for individuals looking to gain experience in the hospitality industry and advance into bartender roles.

The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.

We’re looking for a super-personable Business Development Manager to join our team. This is an absolutely perfect role for someone who loves meeting new people, and who’s a master in the art of initiating and nurturing strong business relationships, as well as negotiating and closing deals both big and small. You will be responsible for developing a pipeline of qualified leads, sourcing and onboarding new venues and vendors, and managing relationships with existing partners. The Business Development Manager position is a crucial part of our management team, and our dream candidate must possess strong multi-tasking and cross-collaborative skills. This position presents a great opportunity for fast and exceedingly rewarding professional growth. Job Responsibilities: Develop a pipeline of qualified leads through networking and marketing activities. Source, onboard, and draft and execute contracts for new event venues and vendors, and manage relationships and listings data for existing venues and vendors. Curate five-star experiences for our corporate event customers. Employ solid prospecting skills to identify new vendors and venues, and key decision makers. Hone the company’s sales strategy and business development plan, and hatch digital marketing and advertising strategies to boost sales. Generate product marketing and sales pitch decks to grow sales. Effectively collaborate and communicate with sales managers and the Operations, Accounting, and Tech Support teams. Settle any and all customer complaints through investigations with Operations team, and develop solutions to satisfy customers. Submit end-of-week progress reports to company CEO that detail the week’s activities, results, and plans.

The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.

The Business Support Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. Event Support Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time / Part-Time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!

Job Description: Level 5 Registered Manager Job Title: Registered Manager (Level 5) Location: London Reports to: Director/Owner Job Type: Full-time Overview: We are seeking a passionate and experienced Level 5 Registered Manager to oversee the day-to-day operations of our domiciliary care service. You will be responsible for ensuring that our care services meet the highest standards of quality, safety, and compliance with regulatory requirements. This is a fantastic opportunity to lead a team of dedicated care professionals and make a meaningful difference in the lives of our clients. Key Responsibilities: • Lead and manage the care team, ensuring a high standard of care delivery. • Oversee all operational aspects, including staffing, client care plans, and scheduling. • Ensure compliance with CQC standards and regulations. • Develop and maintain policies, procedures, and risk assessments. • Conduct regular audits and assessments to ensure continuous improvement. • Manage recruitment, training, and development of staff. • Handle complaints, safeguarding issues, and incidents effectively. • Ensure that staff and clients are fully supported, with regular supervision and reviews. • Maintain accurate records and ensure the company is audit-ready at all times. Qualifications & Experience: • Level 5 Diploma in Leadership for Health and Social Care or equivalent. • Proven experience in managing a domiciliary care service or similar. • In-depth knowledge of CQC regulations and compliance. • Strong leadership, communication, and organizational skills. • Ability to work independently and as part of a team. Benefits: • Competitive salary. • Ongoing professional development and training. • Flexible working arrangements. • Supportive and collaborative work environment. If you’re a dedicated and experienced manager with a passion for quality care, we’d love to hear from you!

We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will play a critical role in ensuring the smooth operation of daily administrative tasks. Responsibilities include managing employee timesheets, processing invoices, handling billing activities, and maintaining client records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in office software tools. Key Responsibilities: - Accurately manage and maintain employee timesheets. - Prepare, review, and process invoices and billing statements. - Assist with client management, including maintaining up-to-date records and correspondence. - Provide general administrative support, such as scheduling, data entry, and filing. - Ensure compliance with company policies and procedures related to billing and documentation. Qualifications: - High school diploma or equivalent; additional certifications in office management are a plus. - Proficiency in MS Office Suite and billing software. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to prioritize tasks and work independently in a fast-paced environment.

About the job Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With 24 Zuma& 11 ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO. At Azumi, our values ‘Honour the Mastery’, ‘Do unto Others’ and ‘Embrace the Energy’ guide everything we do, ensuring every experience is exceptional and memorable. Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere. In 2004 the first Roka opened its doors on Charlotte Street, London with a flaming robata grill at its heart, and a striking yet informal interior that reflects the strength and energy of fire. JOB PURPOSE: The purpose of this job is to assist in delivering a smooth, consistent operation of wine service and supporting the sommelier team in adhering to the highest service levels. MAIN DUTIES: Build strong connections with regular and high-value guests, ensuring exceptional service. Assist with weekly stock takes and enhance wine selections and menu offerings. Maximize up-selling opportunities during service to drive sales. Train and develop team members, supporting their growth and professional development. Assist in scheduling team rotas and conducting performance reviews. Ensure guest requests are handled promptly, keeping senior management informed of any feedback or issues. We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our vibrant atmosphere to is crafted to perfection. Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our recruiters know. Required skills: WSET Competitive Salary plus tips Department: Sommelier The company Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX

About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we're looking for... Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Reception The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

About the job Company Description We are looking for an experienced General Manager to join our team at The Hoxton in Southwark. In your role you will be responsible for leading and supporting the team on the day-to-day management of a successful operation. And as the GM you will represent The Hoxton brand by delivering the unique ‘Hox Experience’ to our guests and team overseeing the Restaurant & Bars and Rooms side of things. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera & our signature restaurant Seabird our rooftop restaurant on the 14th floor, our meeting space The Apartment and last but not least, Working From_, our coworking space. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive package inclusive of discretionary incentive and plenty of opportunity for development. 25 days holiday (plus bank holidays), pension, family cover private medical and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Lead your hotel management team in the successful operation of The Hoxton, Southwark and Working From_. Impact all areas of the business, from the big picture to the small details. Take full responsibility for the commercial performance of the hotel. Make sure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood. Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Southwark & Working From_. Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do! Play a key role in managing the relationship with the central teams and owners. And everything else in-between… What we’re looking for… An experienced, commercially savvy operator; having previously worked in a lifestyle or high-end contemporary hotel would be an advantage You’re as comfortable with the strategic as with the day-to-day detail and can easily connect the two. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Department: Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

BRING YOUR PERSONALITY TO WORK IN LONDON’S BAYSWATER AT THE PRINCE ALFRED The Prince Alfred serves up more than most. Our team manages an extensive gin list and great modern British menu, making us popular with both locals and tourists alike. We’re a homely venue but we never get too comfortable, meaning our team thrives on serving up outstanding service. If you want to be part of an international team that thrives on pleasing our customers, have great communication skills and ambitions to build a progressive career in hospitality, this is where you can get better every day. ABOUT THE ROLE: Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

Part time pizza chef required for pub kitchen  Passionate about food, friendly and a good team player  Experience essential in preparing dough, preparing ingredients from scratch, attention to detail. Comfortable with sharing and directing junior staff  Support head chef in all aspects of the operation of the kitchen Hours between 20-30 hours per week