Are you a business? Hire purchasing assistant candidates in Birmingham
We are seeking a friendly, proactive, and customer-focused individual to join our team as a Sales Assistant / Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service, assisting with purchases, and ensuring a seamless shopping experience. Your goal is to build lasting relationships and contribute to the overall success of our sales operations.
Key Responsibilities: Administration: Manage office correspondence including emails, phone calls, and letters. Maintain filing systems (electronic and paper-based). Schedule and coordinate meetings, appointments, and travel arrangements. Assist in preparing reports, documents, and presentations. Monitor office supplies and place orders when necessary. Support HR tasks such as maintaining employee records and processing leave requests. Accounts/Finance: Process invoices, purchase orders, and expense claims. Maintain accurate records of accounts payable and receivable. Assist in preparing monthly bank reconciliations. Support payroll preparation and related record keeping. Prepare financial data for monthly, quarterly, and annual reporting. Assist with VAT returns and other statutory requirements. Liaise with external accountants, auditors, and vendors when required. Skills & Requirements: Proven experience in administration and/or accounts support roles. Basic knowledge of accounting principles and bookkeeping. Proficiency in MS Office (Excel, Word, Outlook); knowledge of accounting software (e.g., Sage, Xero, QuickBooks) is desirable. Strong organisational skills with attention to detail. Ability to prioritise workload and meet deadlines. Excellent written and verbal communication skills. Team player with a proactive and flexible approach. Qualifications: A minimum of GCSEs/A-Levels (or equivalent); a diploma/degree in Accounting, Finance, or Business Administration is preferred. AAT qualification (or working towards) will be an advantage.