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Candidates should have 1-2 years of experience in a 1st Line Support position with strong customer service skills. A leading football organization in Manchester is seeking a Service Desk Analyst to provide high-quality technical support to global employees. This role involves managing help requests,

A leading financial technology company in Manchester seeks a passionate IT Service Desk Support Engineer.This role involves delivering friendly IT support, troubleshooting various technologies, and enhancing the onboarding experience for new employees.Join a dynamic environment, collaborate with IT

A dynamic IT services provider in Manchester is seeking an IT Service Desk Team Leader to lead and develop teams delivering exceptional IT support. This role involves managing performance, resolving technical escalations, and shaping service delivery processes.

Candidates should possess experience in an IT Service Desk, strong knowledge of Windows, Microsoft 365, and a self-driven attitude. A UK law firm is seeking a Service Delivery Analyst to join their Manchester City Centre team.

A large healthcare organization is seeking a Senior Service Desk Analyst to support its IT team in Manchester. The ideal candidate will have strong troubleshooting skills and proven experience in managing service delivery and leading teams. This role offers a diverse and inclusive work environment w

The candidate should possess strong technical skills alongside people management capabilities, as coaching and mentoring are vital aspects of the role. A financial management firm in Manchester is seeking a Senior Service Desk Analyst to lead and support the team while providing high-quality end use

Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk

Responsibilities include diagnosing and resolving first-line support queries, managing Microsoft 365 environments, and assisting with hardware deployments. A leading IT services provider in Salford is seeking a proactive 1st Line Support Engineer to enhance the end-user experience while contributing

The role involves providing high-quality IT support services, troubleshooting IT queries, and ensuring a great experience for colleagues. A leading pet care company is looking for an IT Service Desk professional in Manchester. The position offers a varied shift pattern and opportunities for remote w

We're not just about fixing issues; we're about creating solutions!No two days are ever the same within this role, and the successful candidate will be expected to identify trends and patterns, which will inform continual service improvement activities and contribute to the transformation of the ser

A global technology provider is looking for a Service Desk Analyst in Manchester to deliver end-user support and manage service tickets within a hybrid working environment. Responsibilities include troubleshooting, user account administration, and providing exceptional customer service.

A government organization in Manchester seeks a Major Incident Manager for its Technical Service Desk team. The role involves leading the response to high-impact incidents, ensuring rapid restoration of services, and coordinating cross-functional teams. This position is critical for maintaining serv

We are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issu

To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service across the University. Previous relevant experience within an IT service desk or customer-facin

A healthcare organization in Manchester is seeking a skilled IT Administrator to join the IT support team as the first line of contact on the newly created Service Desk. The ideal candidate will provide initial technical support, manage user accounts, and ensure optimal system health. Responsibiliti

Skill Development, Career Progression & Benefits. Ability to provide performance support, guidance, and feedback. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer.

Responsibilities include liaising with other teams, maintaining knowledge databases, and handling routine queries. The role is full-time with a flexible benefits package including private medical insurance and a pension scheme. A leading IT services provider in Manchester is seeking a Service Desk A

Fitch Group is currently seeking a AI Product Owner & Developer based out of our Manchester office. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Establish a regular cadence for reviewing product performance, prioritizing enhancements, and implemen

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Optimize Service Desk Efficiency : Leverage automation capabilities

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Establish a regular cadence for reviewing product performance, prior

A leading IT consultancy in Manchester is seeking an IT Service Desk Manager to oversee service delivery and manage relationships with software suppliers. Responsibilities include managing escalations for IT issues and providing guidance on compliance and security. The ideal candidate has proven exp

A leading equipment rental provider in Manchester seeks a Hire Desk Controller to enhance customer service at key customer sites.This role involves converting hire inquiries into orders while managing customer relationships efficiently.Desired skills include exceptional customer service, strong orga

We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online to their Global employee base. Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow). This is an ideal opport

IT Service Desk Analyst 2nd Line. Role: IT Service Desk Analyst 2nd Line. We are looking for an IT Service Desk Technician to join our team.

A healthcare organization in Manchester is seeking a skilled IT Administrator to act as the first point of contact for the new Service Desk. You will provide initial technical support, monitor incident management, and carry out IT administrative tasks such as user account management and equipment co

A global managed services provider based in Manchester is looking for a Senior Service Desk Analyst. This hybrid role involves providing top-tier desktop support for users in Windows, Exchange, and Office 365 environments. You will interface daily with high-profile financial clients and be responsib

As a Senior Service Desk Analyst, you will report to the Service Desk Manager and will. Support the Service Desk & Platform Support Manager in delivering daily Service Desk operations and achieving KPIs. We are now recruiting a Senior Service Desk Analyst to join our IT team and play a key role in s

We are currently looking for a Service Desk Agent/Technical Remote Specialist to maintain and support the desktop client computing environments supported by the FDS Manchester Infrastructure group located at Blackley, Manchester. Some customer service experience preferable.

In this impactful role, you'll manage and enhance the Service Desk AI Assistant, leveraging AI technologies to optimize service desk efficiency and improve user experience. A leading financial information services provider in Manchester is seeking an AI Product Owner & Developer.

A leading global financial services provider is seeking an Associate Director for Service Desk AI & Automation in Manchester. This role will manage and enhance the Service Desk AI Assistant, focusing on user experience and AI technologies.

A leading global provider of IT services is seeking a Senior Service Desk Analyst in Manchester. This role involves delivering high-quality desktop support, resolving Level 2-3 service tickets, and interfacing with high-profile financial industry clients. Ideal candidates will have over 3 years of e

As our new IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites. Manage local IT stock (laptops, accessories, peripherals), ensuring avail

The NCA Service Desk team have a singular focus on making sure that we are doing everything possible to minimising the amount of lost clinical and operational time owing to incidents relating to users’ access to IT services, systems and equipment. As a member of the Service Desk you will be accoun

Proven experience in IT support, ideally with supervisory responsibilities. Ready to take the next step in your IT career? Apply now and help us deliver exceptional IT services that keep our organization running smoothly. Familiarity with ITIL or other best practice frameworks.

A leading global financial services provider in Manchester is seeking an AI Product Owner & Developer to manage and improve their Service Desk AI Assistant. This role involves hands-on technical development, engaging with users for feedback, and leveraging automation to optimize Service Desk efficie

The successful candidate will handle incidents and service requests while adhering to ITIL principles and contribute to the ongoing improvement of IT service delivery. The role requires flexibility for a 24/7 service desk supporting its innovative proprietary platform. A leading technology firm in M

Previous experience within an IT Service Desk is essential. Brabners IT Team are looking for a Service Delivery Analyst to join our Manchester City Centre team. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation.

Service Desk AI & Automation – Product Owner, Associate Director role located in our Manchester office. The Service Desk AI Product Owner will manage, develop, and improve the Service Desk AI Assistant, the first point of contact for IT issues. Familiarity with ITSM tools, primarily Jira Service D

Geoenvironmental Engineer Reference: Salary: £28,000 - £36,000 Manchester We're working with a respected, fast-growing multidisciplinary environmental consultancy with a strong reputation for pragmatic, technically excellent solutions across the UK. Based in Manchester, this team delivers geoenvironmental, geotechnical, ecological, remediation and wider environmental consultancy services to public and private sector clients on a diverse range of development projects. The Role - Geoenvironmental Engineer The Geoenvironmental Engineer chosen to join the team will be working on projects from preliminary risk assessments and ground investigations to contaminated land risk management and remediation design. You'll help deliver high-quality assessments, liaising with regulators and stakeholders, and support project delivery across sites in Manchester and beyond. You'll be part of a collaborative, supportive environment with exposure to varied technical challenges and real career growth. The Geoenvironmental Engineer will contribute to desk studies, interpret field data, support remediation strategies, and prepare technical reports. What's Offered Competitive salary (£28,000 - £36,000) and benefits package * 25 days annual leave plus bank holidays, increasing with service * Company pension and employee assistance programme * Extensive training and ongoing CPD support * Inclusive working culture with opportunities to progress your career. About You - Requirements Degree in geoenvironmental engineering, environmental science, geology or related field * Practical experience in geoenvironmental investigation, risk assessment, or contaminated land projects * Full right to work in the UK * Full UK Driving licence. * To be considered, you must be passionate about delivering practical solutions and eager to grow professionally as a Geoenvironmental Engineer within a dynamic consultancy setting. We have many more vacancies available on our website. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.

Quality Systems Manager Food Manufacturing Greater Manchester £48,000 – £50,000 • 10% matched pension Let me guess. You're good at what you do. You know chilled. You understand short shelf life. You've rewritten HACCP more times than you care to admit. But you're stuck. Stuck in retailer red tape. Stuck fighting Production instead of partnering with them. Stuck maintaining a system instead of improving one. This isn't that. This is a site that's brought in one of the sharpest Senior Technical Managers in the industry. They've restructured properly. They've reset expectations. They've already rewritten HACCP and tightened up the QMS. Now they need someone to take ownership of it. Not to rip it apart. Not to revolutionise everything. But to evolve it. Sharpen it. Raise the bar. It's close to a blank canvas - but with a competent team in place. No firefighting culture. No Technical vs Production nonsense. Just grown-up collaboration. What's in it for you? Freedom. Real autonomy to implement ideas without being strangled by retailer governance. Progression. There's a genuine pathways to Technical Management as well as Group Technical here. Not lip service. A clear route. And your manager? Supportive. Driven. Commercially sharp. Actually available. The kind of person you'd choose to work for. What do you need? Experience as a Quality Systems Manager or Technical Services Manager in chilled, short shelf-life manufacturing. A hands-on mindset. If you prefer a desk to the factory, this isn't your role. You'll be on the factory floor. In conversations. Setting standards. Showing people what “good” looks like. If you're ready for more influence, without the politics, apply below and let's have a confidential chat. TPBN1_UKTJ