Sr. Portfolio Manager
16 days ago
Birmingham
Job Title Sr. Portfolio Manager Job Description Summary Job Description Position Title: HSBC Account Sr. Portfolio Manager Department: Occupier Management GOS Grade: Partner Reports To: Global Account Director Location: London Paris Dubai Mexico City About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for property owners and occupiers with approximately 52000 employees in nearly 400 offices and 60 countries. Role Purpose: The Sr. Portfolio Manager will be responsible for delivery of portfolio management services as described in SOW summary for the HSBC account within the assigned geography. Key Interfaces: Account Regional Delivery teams across all service lines Account Finance Tech Interlock Partners Client Regional & Global stakeholders HSBC WE&O and CM partners ESG and Integrated Portfolio Management (IPM) platform Key Responsibilities: • Oversee & manage service delivery team within assigned geography, • Be responsible for commercial and operational actions for the implementation of required scope within assigned geography, • Manage in-region escalations & issues, • Liaise with in-region client stakeholders & interlock partners, • Liaise with C&W in-country delivery partners and account service line teams, • Ensure cost effective operational running of allocated sites, • Ensure service delivery meets performance standards, • Track and report all data required for performance (KPI) reporting, • Actively participate and gather all required data & insights for portfolio planning process with service line leads and interlock partners, • Oversee estates management service delivery within assigned geography (Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the clients, • premises effectively acting as the intermediary between landlord and tenant), • Identify and drive through cost savings for Client, • Oversee Estates Management service delivery within assigned geography, • Oversee Property Asset Management (PAM) - subtenant management service delivery within assigned geography for sublet properties monitor income collection and tenant liaison, • Oversee transaction management service delivery for client within assigned geography (lease renewals acquisitions dispositions -subletting-early surrender freehold acquisition / disposition) and valuations, • Ensure strict adherence to client and account EM-TM-PAM processes, • Continuously monitor for risks and issues and develop appropriate solutioning in conjunction with account leadership team, • Ensure adherence to lease terms and compliance with statutory requirements and advising client of same, • Manage and liaise with other Cushman & Wakefield teams and interlock partners to provide a full service to the client, • Lead and ensure effective client relationship management for client stakeholders in assigned geography and scope of service Key Performance Indicators: • Contribution to achievement of client and regional targets, • Client satisfaction, • Delivery of regular and accurate client reports, • Services undertaken within client budget, • Continuous improvement operational efficiency opportunities and innovation Knowledge & Experience: • People management experience, • 10 years of portfolio management experience preferably with finance sector experience, • Strong leadership skills, • Up to date knowledge of legislation regarding property management, • Demonstrable technical competence in property management, • Basic IT skills (word-processing and spreadsheets), • Industry specific packages (e.g. TRAMPS/PM&A), • General practice background for or within either a corporate public sector or private practice Skills & Qualifications: • Forward Planning Plans and priorities own workload in order to achieve property management deliverables, • Enabling Delivery Capable of delivering property management effectively and thoroughly within agreed, • standards, • Commercially Minded Seeks efficiencies and cost savings for the client, • Building Relationships Establishes and nurtures harmonious relationships with clients their advisers and, • colleagues, • Developing People Places a priority on developing own skills knowledgeable and abilities in line with team requirements Equivalent academic qualifications, • Degree level estate management qualification or equivalent desired, • Membership of RICS We foster a culture of inclusion that embraces the unique strengths perspectives and experiences of all our employees. We firmly believe that our diversity enhances our teams capabilities leading to improved decision-making innovation and business outcomes. If you have any reservations about applying please dont hesitate to reach out to your local recruiter for additional information INCO: Cushman & Wakefield Required Experience: Manager Key Skills Project / Program Management,Project Portfolio Management,Portfolio Management,Credit Analysis,Banking,Pricing,Analysis Skills,Project Management,Financial Analysis,Budgeting,Property Management,Contracts Employment Type : Full-Time Experience: years Vacancy: 1